The Crossroads Hotel & Suites

The Crossroads Hotel & Suites

3135 East John Carpenter Freeway, Irving, TX 75062, United States
+1 972 894 1900

rate per night


based on 378 reviews

The Crossroads Hotel & Suites
Wed 6/7
Thu 7/7

About The Crossroads Hotel & Suites

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free

Located in Irving, The Crossroads Hotel & Suites has 112 rooms and a convenient location that is just a short distance from a metro station, as well as the Dallas Love Field Airport. Free parking is available at this family-friendly property, but travelers should note that pets are not allowed. There are designated smoking areas at the hotel. The hotel can accommodate accessibility needs.

Guests can choose from single suites, double rooms, double suites, and king rooms at the hotel. Some of the suites have jetted tubs. Some of the amenities guests will find in the rooms include free WiFi, cable TV, air conditioning, a private bathroom, microwave, refrigerator, desk, phone, and free local calls.

The property offers an array of amenities for the guests to enjoy, such as a snack bar and free WiFi in the public areas. Other amenities include laundry facilities, a conference space, dry cleaning services, daily housekeeping, and a 24hr front desk.

The hotel guests will be close to many popular locations that they might want or need to visit. The University of Dallas is a short drive away, as is Version Theatre, Dealy Plaza, Klyde Warren Park, Dallas Market Center, and the Frontiers of Flight Museum. The travelers will also find many places in the area where they can grab a bite to eat. Some of the options include Pollo Regio, Classic Chicago Gourmet Pizza, Bennigan’s, Taquerias Arandas, and Wendy’s.

Photos of The Crossroads Hotel & Suites

Latest deals for The Crossroads Hotel & Suites

Tue 5/7
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King rooms($81 - $126)
King room
no bed type specified
no bed type specified


no bed type specified
no bed type specified


$81 totalAGODAPV
no bed type specified
no bed type specified


Queen rooms($105 - $115)
Queen room
2 queen beds

2 queen beds


2 queen beds

2 queen beds



$105 totalPriceline
2 queen beds

2 queen beds



Amenities at The Crossroads Hotel & Suites

  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet
  • Laundry service


  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Accessibility and suitability

  • Entire unit located on ground floor
  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Roll-in shower
  • Disabled access
  • Lift
  • Accessible by lift
  • Lowered sink
  • Upper floors accessible by lift
  • Designated smoking area


  • Family rooms
  • Seating area
  • Garden view
  • Sofa
  • Soundproofing
  • Landmark view
  • Telephone
  • Tile/marble floor
  • Carpeted
  • City view


  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Conference rooms
  • Wake-up service
  • Meeting/Banquet facilities
  • Key access
  • Key card access
  • 24-hour front desk


  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet


  • Microwave
  • Refrigerator
  • Kitchen
  • Kitchenette


  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Fax/photocopying
  • Desk


  • Vending machine (drinks)
  • Vending machine (snacks)

Family friendly

  • Baby safety gates
  • Child-safety socket covers

Pool and spa

  • Hot tub

Parking and transportation

  • Free parking


  • Balcony

Reviews of The Crossroads Hotel & Suites

OkayBased on 378 verified guest reviews

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2.0 Bad
Room was disgusting bathroom filthy sheets were stained this was the nastiest hotel I have ever stayed in just awful the good reviews are false
2.0 Bad
Pros:I should have known I wouldn't get much for $35 a night, and I didn't. The only reason I didn't go elsewhere was that I was very tired and the room was just barely inhabitable. Pluses: o Working power, plumbing, air conditioning, clock radio. o Plumbing fixtures worn but working. Lots of hot water. o Floors, furniture, bedding, toilet, shower clean. o Nice soap, shampoo, hand lotion. o Bed a little hard but I slept well. o Bath linens thin but adequate. o Curtains made room very dark. Don't know: TVs and room phone (I didn't use them)
Cons:Minuses: o Most table and counter surfaces dirty or showing smears from whatever rag they were wiped with. o Several light fixtures unplugged because knobs were missing; one fixture didn't work at all). o Bare light bulb in living room ceiling. o Lock hardware on door was loose. I tightened it myself; only after doing so did I feel safe staying there. o Rip in arm of couch. o Dark, depressing paint and paneling. o "Kitchen" is a fridge, tiny microwave, greasy plug-in 2-burner unit on counter top. o NO COOKING OR EATHING DISHES AT ALL. o Air conditioning: both worked but one had a broken temperature knob; together they cooled the place enough. o Sketchy clientele, hung around outside in groups. I felt unsafe, and I'm a big guy and I can defend myself. o WiFi: slow, kept getting disconnected, 5-6 networks and I had to keep trying them to find one that worked. o One trash can for whole suite. o Patchy paint, sloppy around edges, visible spackling in several spots. o Hair dryer broken. o Ironing board but no cover and no iron. o No drinking cup or glass in bathroom or kitchen. o Toilet flapper valve stuck open once; I had to manually untangle it. o Outdoor fire hoses absent. o No stopper in bathroom sink (made shaving difficult). Guest service: o Terrible phone connection at front desk. o Clerk barely spoke English. o No air conditioning in front office. o Took 15 minutes to find my reservation (made through The kicker: When I checked out, the man at the desk, who sounded like the owner, told me proudly that my room was one of their best.
2.5 Bad
Pros:Got bit by bed bugs all over my back Had to wait to buy a soda 10 minutes while clerk talked on phone Burned out light on ceiling fixture. Difficult to get to.
2.5 Bad
Pros:The parking lot was well lit.
Cons:I've been homeless and prefer that to staying here. Seriously, stay away. The staff barely speaks English and are unwilling to work with you on modifying your reservation. They charge more than the cost of staying the night if you want to check out a day early. The toilet runs, the faucet drips, the lights are bare bulbs, the door doesn't seal, room service opens my bags, there is no hot water after 7 AM, the AC unit rattles loudly, and you can smell when someone next door uses the bathroom. It's located in an industrial section, so food, shopping, and even fuel stations are miles away. Oh yeah, and bed bugs. In summary: if you want an inexpensive way to spend the night, threaten small children until the police show up, resist arrest, and spend some time in jail. You'll receive better service.
2.0 Bad
Pros:I walked into the lobby. No one was at the front desk but 3 people were on the couch speaking a different language. I announced that I had made a reservation. They continued to talk and eventually got around to helping me. It was difficult to understand their English. Although I made the reservation for 3 people, when I got to the room there were only 2 towels and the pull out couch did not have a sheet, blanket, or pillows. I called to correct the problem and was told that I would have to wait until morning. They didn't have any extra linens or towels at the front desk. My son ended up having to sleep directly on the mattress with a blanket and pillow we happened to have in the car. When the maid finally came late in the morning it took me some time to communicate what I needed. She finally gave me a blanket, sheet, and extra towel but didn't bother to make his bed and I gave up trying to get a pillow for him. The entire time they never did clean the room. I found a lot of trash under the couch, battery by the TV, smoke alarm in one of the drawers, the shower had a black ring. They were very cheap about giving you towels or supplies. The morning we were supposed to check out our keys stopped working so we ended up getting locked out of our room while we were loading our car. When I did our laundry I came back to find my still very warm clothes had been taken out of the dryer by another guest. One night my husband didn't have warm water to shower with and the next morning we saw a huge pit had been dug in front of the motel and water was in the bottom of the hole.
Cons:Absolutely nothing! Worst experience I ever had. I normally use and have never had any problems like this. I will never use this service again to book a hotel.
2.0 Bad
Cons:Room smelled like stale cigarettes Room gross and dirty Bed had Bedbugs Woke up after an hour of sleep to bites all over my body. Leff hotel in the middle of the night to sleep at the airport NEVER AGAIN!
2.0 Bad
Pros:Roach infested place. Sink in bathroom dirty when I checked in. Toilet ran all night. Linen suppose to be white. They were a dark beige to the point that looked dirty. Was suppose to have a king bed. Got double bed. Bedspread had a rust stain on it and a bed was broken. Checked in in the late hour checked out in the early hour. Could not deal with the condition. Ask for a refund for at least one night. I was told I could not get a refund. Because, they said they could have move me to another room. If on room is infested with roaches. They all are. I was traumatized and I ended up going to stay with a relative. Worse experience in life.
Cons:Roaches, and fillthiness.


3135 East John Carpenter Freeway, Irving, TX 75062

What's nearby

  • Homewood Suites by Hilton Dallas-Irving-Las Colinas4.6 km
  • The Mustangs of Las Colinas5.2 km
  • Ruth Paine House Museum5.5 km
  • Baylor Scott & White Medical Center - Irving5.6 km
  • Irving Arts Center5.8 km
  • Four Seasons Resort and Club Dallas at Las Colinas6 km
  • Irving Convention Center at Las Colinas6.1 km
  • National Scouting Museum8.6 km
  • Irving Mall8.9 km
  • Las Colinas Medical Center9 km
  • Las Colinas Symphony Orchestra9.3 km
  • Irving Market Center9.6 km



Check in anytime after 15:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at The Crossroads Hotel & Suites

  • The Crossroads Hotel & Suites is located at 3135 East John Carpenter Freeway, 5.1 km from the centre of Irving. Homewood Suites by Hilton Dallas-Irving-Las Colinas is the closest landmark to The Crossroads Hotel & Suites.

  • Check-in time is 15:00 and check-out time is 11:00 at The Crossroads Hotel & Suites.

  • Yes, The Crossroads Hotel & Suites offers free Wi-Fi.

  • Yes, The Crossroads Hotel & Suites offers free parking.

  • The Crossroads Hotel & Suites is 4.7 km from Dallas Love Field. The Crossroads Hotel & Suites is 14.4 km from Dallas/Fort Worth.

  • KAYAK scours the web for all room deals available at The Crossroads Hotel & Suites in Irving and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Crossroads Hotel & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Crossroads Hotel & Suites.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

5.1 km

Location rating


Nearest airport

Dallas/Fort Worth

Distance to airport

14.4 km