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Hotels near Soekarno-Hatta Intl airport

Hotels near Soekarno-Hatta Intl airport

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Soekarno-Hatta Intl (CGK) - Jakarta, Jakarta, Indonesia
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Best hotels near Soekarno-Hatta Intl airport

Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Food
8.8
Location
8.1
Overall 8.4 Excellent
Based on 3,978 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Food
8.8
Location
8.1
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
10.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Food
8.5
Location
9.6
Cleanliness
8.4
Comfort
8.3
Location
8.0
Services
8.4
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
8.0
Cleanliness
9.6
Comfort
8.0
Facilities
9.0
Location
9.6
Overall
9.4
Cleanliness
8.7
Comfort
8.6
Location
8.2
Overall
5.0
Services
8.5
Cleanliness
8.7
Comfort
8.4
Location
8.0
Services
8.5
Staff
8.7
Cleanliness
8.6
Comfort
8.4
Facilities
8.2
Food
9.2
Location
8.1
Cleanliness
8.3
Comfort
8.0
Location
8.1
Services
8.1
Staff
8.6

Okay 4.8
Okay 4.4
Excellent 8.0
Pros: was staying in quarantine for 5 nights,,,bfast good,,,plenty choice...24 hr room service all the food i got was good quality.. very extensive menu
Cons: could be noisy early morning.... nothing else
Mediocre 3.0
Pros: The smiling , friendly staff and the very very comfy beds.
Cons: The room was incredibly outdates, as one of the more expensive rooms in the hotel, probably should have been the first to be updated. Staff were very forgetful, I ordered the same coffee three times. Our room was never cleaned, the food was not good and incredibly overpriced. We informed the hotel several times in advance we were vegan and were not accommodated for. The plastic waste was disgusting and unnecessary. We did not get value for money.
Excellent 10.0
Pros: Everything was great! Very clean and newly decorated room! Great bathroom. We really enjoy our 5days carantine
Excellent 9.0
Pros: Quick process to check in, good breakfast, large room and clean.
Cons: Location is a bit hiding and a bit dfficult to find
Excellent 10.0
Pros: Great location, friendly staff who all spoke good English. Very good Covid protocols throughout the hotel. Very nice comfortable and quite room and good quality food in the restaurant.
Cons: .
Excellent 8.0
Pros: Good hotel near the airport
Cons: I’ve lost my AirPods Pro In the room 138. Staff hasn’t found them, but I’m sure that my AirPods in the room 138, just need to look for them better, they need to be somewhere from the right or in the bad, or somewhere around.
Good 7.2
Excellent 10.0
Excellent 9.2
Excellent 10.0
Excellent 10.0
Excellent 10.0
Excellent 10.0
Excellent 10.0
Excellent 10.0
Excellent 10.0
Good 6.5
Good 7.5
Pros: Overall
Cons: Dirty view from balcony and dimmed light in the entire room
Excellent 8.5
Excellent 8.5
Excellent 8.5
Excellent 8.5
Excellent 9.1
Excellent 9.1
Good 7.7
Pros: The whole place is a peace of art. Every wall and floor is covered with cool wood or granite. Restaurant open 24 hrs! They refunded one night due to flight cancelation.
Cons: . A lot of smoke in the air outside - I think maybe the neighborhood burns it's garbage. Strange smell in room occasionally. Was probably outdoor smoke/septic?
Excellent 8.2
Pros: Pick-up service is good. I arrived in the mid night. because I had been told the flight number, there is greeted at the exit. That was usefull.
Excellent 8.8
Pros: The location near the airport with free shuttle service was helpful for us. They picked us up at the domestic terminal and even took us to the international terminal so we could check on our flight the next day. They even came in and helped interpret for us. That was extra, unexpected, service that left a very positive mark on us. The hotel itself was very clean and well furnished. The restaurant served good food. We left too early in the morning to try the breakfast buffet.
Cons: Other than being close to the airport, I can't think of a reason to stay there. It is located in the middle of an industrial area with nothing of interest surrounding it. But if all you want is a comfortable hotel near the airport, I highly recommend it. They could have used a couple more people at the checkout desk in the morning.
Excellent 9.0
Pros: Stylish Good location for airport (only) Lovely restaurant Good value
Cons: Staff English ability slightly challenging at times
Fm7 Resort Hotel Jakarta - Tangerang City
Rated no. 1
8.4
Excellent 8.4
Based on 3,978 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.1
Facilities
10.0
Food
0.0
Location
8.6
Overall 8.4 Excellent
Based on 840 reviews
Cleanliness
8.3
Comfort
8.1
Facilities
10.0
Food
0.0
Location
8.6
Cleanliness
4.7
Comfort
0.0
Food
0.0
Location
4.8
Overall
9.5
Cleanliness
8.4
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.8
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.3
Staff
8.7
Cleanliness
8.5
Comfort
8.4
Location
8.8
Services
8.3
Staff
8.8
Cleanliness
8.3
Comfort
8.3
Facilities
10.0
Food
0.0
Location
8.7
Cleanliness
8.1
Comfort
8.1
Location
8.8
Services
8.0
Staff
8.6

Excellent 10.0
Excellent 8.0
Pros: Even though we left at 4 a.m., we were provided with a very nice breakfast at 3 a.m. Also, the free airport shuttle was great. We were able to book it at check-in, and the shuttle left on time (4:00 a.m.) A convenient location if you have an early morning flight.
Excellent 8.0
Pros: - we booked the deluxe room. It was quite big, the right size for us, a small family with a 1 year old baby. - the room was clean - close to the airport - the shuttle bus was nice.. they brought us to the airport for free at night.. and it was just us
Cons: - the small fridge was broken - no cribs available - the breakfast choice was very limited
Excellent 8.0
Pros: Room good cleaness
Cons: Need improvement to support standard healthiness procedure for covid -19.
Good 7.0
Pros: The hotel is quite nice and close to the airport. Staff was amazing and helped with all my requests. Wi-Fi connection was good for work but a little slow at times if you are doing a conference call. Food was ok. Overall I had a good stay.
Cons: Sometimes it smelled as if somebody was smoking next door but after I told the reception, the issue got resolved. I wish the windows could open but in this hotel you can only get fresh air in the room through AC. I was quarantining in this hotel for 5 days and I wish they provided more info about the quarantine package ahead. I paid for the room plus breakfast through Booking.com but at the hotel they said that it’s mandatory to purchase a quarantine package additionally to what I’ve paid. The package for 5 days costs 3,500,000 Indonesian rupees and includes breakfast, lunch and dinner & 2 PCR tests & laundry. Honestly I wished to just order food from the menu but they said I have to get the meals too. My friend stayed at the different hotel and didn’t have to do the meals, so I guess rules vary by the hotel. Also, considering that the price I paid at booking.com already included breakfast I thought it was a bit unfair to pay for breakfast again. Anyway it is what it is, covid times and all.
Good 6.0
Pros: Overall not bad for a one night stay, worth its money.
Cons: Food at the restaurant was horrible and overpriced.
Excellent 9.6
Excellent 9.0
Pros: Close the airport, shuttle was nice, good size room and everything I needed.
Excellent 8.4
Excellent 10.0
Excellent 10.0
Excellent 8.4
Excellent 9.7
Cons: Shuttle service pick up from the airport was very difficult, although service from the hotel to the airport was excellent.
Orchardz Hotel Bandara - Tangerang City
Rated no. 2
8.4
Excellent 8.4
Based on 840 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
6.5
Food
0.0
Location
9.0
Overall 7.9 Good
Based on 1,569 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
6.5
Food
0.0
Location
9.0
Cleanliness
8.0
Location
10.0
Overall
8.0
Staff
6.0
Value for money
8.0
Cleanliness
7.7
Comfort
7.7
Location
8.7
Services
7.2
Staff
8.4
Cleanliness
9.0
Location
9.0
Overall
9.0
Staff
9.0
Value for money
9.0
Cleanliness
8.1
Comfort
7.9
Location
9.1
Services
7.4
Staff
8.3
Cleanliness
8.1
Comfort
8.1
Location
9.1
Services
7.6
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
6.5
Location
9.0
Overall
8.0
Cleanliness
7.6
Comfort
7.6
Location
8.9
Services
7.2
Staff
8.3

Good 7.6
Excellent 9.2
Excellent 10.0
Pros: EVERYTHING
Cons: NOTHING
Excellent 10.0
Excellent 9.6
Mediocre 3.0
Pros: It’s very basic Only plus is the location
Cons: Not much No restaurant Not easy to access
Good 6.0
Cons: No bar, no restaurant.
Excellent 10.0
Pros: If you looking for the nearest hotel for your transit- rough flight schedule. This hotel is recommended. All staffs are helpful,polite and friendly. Shuttle service (Domestic-International) is amazing. Everything is worthwide and price is reasonable. Looking forward for my returning then I will back to stay there again :)
Excellent 8.0
Pros: Stayed here for a flight the next morning; super convenient being right at the Terminal. The place is quiet, clean and with a nice few of the take-off zone (but without the noise!). Friendly staff.
Cons: Shower has good pressure, but hot water must last about 1-2 minutes... then it's just lukewarm. AC is quite noisy, but the room is well insulated so not hot at night.
Good 6.0
Pros: Was just easy to stay as its on the airport
Cons: It's just a simple room, but there are many stairs, it's complicated with the luggage to bring it to the room, even tho the staff helps you, it takes time
Excellent 8.4
Excellent 9.6
Mediocre 3.2
Good 6.4
Excellent 10.0
Excellent 8.0
Excellent 8.8
Excellent 8.8
Excellent 10.0
Pros: Very helpful and polite staff - from security staff, to the lobby staff, to the shuttle bus driver. Very reasonable hotel rates. Excellent location and accessibility. Police outpost near the area of the place is good.
Cons: None.
Excellent 8.0
Pros: Very convenient when you have a very early flight to catch so you don't have to be stuck in traffic. It is in-fact IN the airport.
Cons: I have stayed in this hotel twice now and I have no complains.
Excellent 8.5
Jakarta Airport Hotel Managed By Topotels - Tangerang City
Rated no. 3
7.9
Good 7.9
Based on 1,569 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.9
Facilities
3.0
Food
3.0
Location
7.6
Overall 7.9 Good
Based on 566 reviews
Cleanliness
8.1
Comfort
7.9
Facilities
3.0
Food
3.0
Location
7.6
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.0
Comfort
8.0
Location
7.3
Services
7.5
Staff
8.7
Cleanliness
9.3
Location
8.0
Overall
8.3
Staff
7.3
Value for money
9.3
Cleanliness
8.0
Comfort
7.8
Location
7.6
Overall
10.0
Services
7.4
Cleanliness
8.0
Comfort
7.9
Location
7.5
Services
7.4
Staff
8.4
Cleanliness
8.3
Comfort
8.0
Facilities
3.0
Food
3.0
Location
7.8
Cleanliness
8.2
Comfort
7.9
Location
7.8
Services
7.9
Staff
8.7

Excellent 8.8
Excellent 10.0
Excellent 10.0
Excellent 9.2
Excellent 10.0
Excellent 8.0
Good 7.6
Excellent 8.4
Excellent 9.0
Pros: Clean and good service
Cons: Stair in front of lobby to short from ground
Good 7.0
Pros: The bed is comfortable.
Cons: The breakfast is cold and the shuttle is quite old. Also if you got the room that is located in front or the back, it's not nice since it gets noisy due to cars.
Good 7.0
Pros: I like that their shuttle to and from the airport is for free. It's less hassle. Also, it's near to alfamart.
Cons: The breakfast was on a box and it was cold. The shuttle also is quite old and not really fresh.
Excellent 10.0
Pros: Staff treated very nice
Excellent 9.0
Pros: Budget hotel near Airport, room was small but it met my expectation. Room was clean, staff very friendly, everything ok. I needed help to print my Rapid Test Voucher, and they helped me without charge. Hotel also provided Free Shuttle to/from airport every 2 hours. They provide breakfast with delicious Indonesian Nasi Kotak.
Cons: No toiletries, but they still provide liquid soap & shampoo.
Excellent 9.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Great room, very comfortable, close to the airport, and very reasonably priced.
Cons: Low point was the staff. They seemed very new, inexperienced, and unaware of hotel practices (Such as when the restaurant is open. Three different staff gave three different answers.).
Mediocre 3.3
Pros: Shower was good. Store luggage was fine.
Cons: Free pickup... But with a lot of delay... Better get a Grab. Breakfast with very few option and none no spicy. Hurry for payment... Even before seen the rooms. Room with design but not practical at all... Light switches and sockets difficult to reach. Bed unbalanced. Mosquitos in the lobby and in the room. Location close to the airport but no as close as it seems in the map. Planes could not be heard but every noise next door was clearly heard.
Okay 4.0
d'primahotel Airport Jakarta 1 - Tangerang City
Rated no. 4
7.9
Good 7.9
Based on 566 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.7
Facilities
6.5
Location
8.1
Overall
7.7
Overall 7.7 Good
Based on 945 reviews
Cleanliness
7.8
Comfort
7.7
Facilities
6.5
Location
8.1
Overall
7.7
Cleanliness
7.6
Comfort
7.7
Location
8.3
Services
7.6
Staff
8.1
Cleanliness
8.0
Comfort
6.0
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
7.9
Comfort
7.7
Location
8.0
Overall
8.0
Services
7.5
Cleanliness
7.6
Comfort
7.7
Location
8.0
Services
7.5
Staff
8.0
Cleanliness
7.9
Comfort
7.7
Facilities
6.0
Location
8.2
Overall
7.3
Cleanliness
7.7
Comfort
7.6
Location
8.3
Services
7.4
Staff
8.1

Okay 5.0
Pros: Friendly staff. Room is big enough. Bed was comfortable.
Cons: The food was terrible. In my opinion they could gave done their best because most of the guests were in quarantaine and everyone liked to be pampered during the stay. We have cockroach in our room. We told the housekeeping and within 5 minutes one of them came and she tried to get rid of them. Well for two days they were gone. And on the last day we were there they appear again. Terrible.
Good 7.6
Excellent 9.0
Pros: Good staffs
Cons: NA
Okay 4.0
Pros: close to the airport
Cons: The reason I booked this hotel was the swimming pool and the gym. Both were closed. The bed side table was broken and the room safe did not work. the wifi neither. the shuttle service goes just every 2 hours. I did not want to spend unnecessary time at the airport, so I had to go with a taxi.
Excellent 8.0
Pros: Near airport
Excellent 10.0
Pros: The staff. All were aqesome an helpfull. Reza the best
Excellent 8.0
Pros: Location wise are very convenient near to airport and small shopping mall near to hotel within walking distance
Cons: Need to improve on wifi connection
Excellent 8.0
Cons: We were told to upgrade to a family room just to use a bath tub, ( as my son is autistic and might fall in the shower). We told them that we only planned on staying for a few hours as our flight was that evening and was happy to pay the full rate, if we could have an upgrade to a bath tub. A little flexibility since the hotel was completely empty would have made us feel valued. We could have chosen any of the other nearby hotels that were also empty.
Excellent 9.6
Okay 5.7
Pros: Staff are very helpful and friendly. The location is great if you must need a room for the night in order to catch a plane the next day. The pool is nice as well.
Cons: Carpets stained. The walls are very thin and the doors are open at the bottom so if there is any noise from outside the room or next door, you will hear it. The night we were there it was a full hotel with kids running up and down the hallways yelling, the people next door to our room were loud and there child was loud. We heard loud footsteps in the room upstairs as well. It did not quiet down till well after midnight and we had to get up early to catch a plane. Lousy sleep. The food was not as good this time as when we visited last year. They no longer serve alcohol due to not having a license anymore. We will not be back.
Okay 4.0
Cons: The price that was booked was completely very different than what the hotel asked me to pay much more at the check in. I had to renegotiate but still ended up more than what I booked through Kayak.com. What a rip off
Excellent 8.2
Pros: Great location for late-night arrival and early-morning departure. Room was clean, comfortable, and quiet.
Cons: Hotel bus from airport didn't stop the first time it went around. Was extremely lucky that I had wifi access so I could call the hotel. Probably would have had to take a taxi otherwise.
Ibis Styles Jakarta Airport - Tangerang City
Rated no. 5
7.7
Good 7.7
Based on 945 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.8
Facilities
7.0
Location
7.7
Overall
7.3
Overall 7.7 Good
Based on 389 reviews
Cleanliness
7.6
Comfort
7.8
Facilities
7.0
Location
7.7
Overall
7.3
Cleanliness
7.9
Comfort
8.0
Location
8.2
Services
7.7
Staff
8.8
Cleanliness
8.0
Location
8.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
7.6
Comfort
7.9
Location
7.6
Services
7.8
Staff
8.4
Cleanliness
7.3
Comfort
7.7
Facilities
4.0
Location
7.1
Overall
4.0
Cleanliness
7.7
Comfort
7.6
Facilities
10.0
Location
7.8
Overall
10.0
Cleanliness
7.7
Comfort
7.6
Location
7.6
Services
7.4
Staff
8.2

Okay 5.0
Pros: Near to airport and provide transportation to airport from the hotel
Cons: Room’s with cockroaches Food delivery after order made is too long - waited for more than 30 minutes Breakfast provided is worse and not value for money paid
Okay 5.0
Pros: The room and facilities would be nice without that awful permanent smell.
Cons: It's ironic if the smoking room smells less like smoke than the non smoking room. The hotel have definitely a problem with smoking as it smells like heavy smoke everywhere and you can't escape that smell.
Excellent 8.8
Excellent 9.0
Pros: The room is nice, comfy bed, nice view overlooking the landing plane, bathroom is clean, the staff are very friendly and welcoming, they do things fast when you ask for something, special thanks to Mitha and Sulaiman who gave my preferred room, the security are also super nice and helpful, I love this hotel, very near from the airport
Cons: They didn’t clean the room properly, I’ve found someone else ID in the drawer, some garbage underneath the bed, dust on the top of the bed area, the supervisor should’ve double checked after the housekeeping staff clean the room (not sure if they really sanitized the room properly), also the front desk staff should’ve informed the guest to scan the car park ticket before they went to the parking in order not to make the guest go back and forth (simple question “ask the guest if they’re coming by car upon check-in), also you get only 2 bottles of water if you’re staying for 1 day :( The sound proof is not so good, you can hear things from the next room such as bumping on the wall and someone foot step
Excellent 8.0
Pros: Close to the airport. Comfortable free airport shuttle service. Very friendly staff. Room was clean and nice. Breakfast was very good. Perfect for an overnight stay :)
Excellent 9.0
Pros: Hair dryer sience so many people are traveling or transit
Excellent 10.0
Cons: Nothing
Excellent 8.5
Excellent 10.0
Pros: Breakfast was amazing. Very helpful staff. Nice rooms.
Swiss-Belinn Airport Jakarta - Tangerang City
Rated no. 6
7.7
Good 7.7
Based on 389 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.4
Facilities
8.0
Location
8.7
Overall
7.6
Overall 7.6 Good
Based on 401 reviews
Cleanliness
7.9
Comfort
7.4
Facilities
8.0
Location
8.7
Overall
7.6
Cleanliness
6.0
Location
8.0
Overall
6.0
Staff
8.0
Value for money
4.0
Cleanliness
7.7
Comfort
7.5
Location
8.7
Services
6.7
Staff
8.7
Cleanliness
10.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
7.6
Comfort
7.1
Location
8.8
Services
6.5
Staff
8.5
Cleanliness
8.0
Comfort
7.7
Location
8.8
Services
7.1
Staff
8.5
Cleanliness
8.1
Comfort
7.5
Facilities
8.0
Location
8.5
Overall
7.2
Cleanliness
7.7
Comfort
7.0
Location
8.6
Services
6.5
Staff
8.5

Good 7.2
Good 7.0
Pros: We stayed here for two nights having got stuck in the country due to Corona and needing to make sure we caught our flight out of Jakarta. We chose it for the location close to the airport so we wouldn't have to go into the city at a time like this. The location is great, even though we were mostly in T3 the airport train is right there and there are shops close by. The room isn't too bad and was clean, staff were helpful and the breakfast was surprisingly tasty.
Cons: Room was pretty small with no window, one could easily have been added with a curtain or higher up as the room went right out onto a corridor with windows! There was also a strange smell in the corridor at times. Breakfast was small but can't really complain for free and it tasted nice! Wifi wasn't great either and phone signal too wasn't the best. It is also a little hard to find and the entrance and sign is so small!
Excellent 10.0
Pros: The single room was quite nice and cozy. Facilities were good. The location is very close to any terminal of the airport that allows you to travel with only Skytrain to another! Would love to stay there again!
Cons: Just you need to carry up your own luggage to the lobby by stairs with two floors as it does not have any elevators and the security was not around! It would be a bit hassle for those travelling alone like me!
Okay 5.0
Pros: Perfectly located inside the airport making it easier to catch your connecting flight.
Cons: It was very noisy, I could hear all the people staying in the rooms next to mine.
Okay 4.0
Pros: The bathroom
Cons: The room had no windows and was very small. The WiFi was terrible!
Excellent 10.0
Pros: It's really nice to have a " home" when you're displaced. The staff and place are facilitating perfectly. My deepest respect and gratitude! Thank you D'Prima and staff!
Good 6.0
Pros: Nice staff. Rooms are dark and quiet. Very convenient location. Reasonably priced for the location.
Cons: No elevator or other means to ease carrying baggage up the 1 1/2 flights to the lobby. No food available for early departers, which makes little sense considering they're *at* the airport. Room smelled like a locker room.
Okay 4.0
Good 7.2
Excellent 10.0
Excellent 9.2
Good 6.4
Good 6.7
Cons: in he room no signal and wifi almost not work. it is airport hotel, so people want to have a rest, but the walls it is too thin. i hear everything from my neighbours room
Good 7.5
Pros: Located in the airport
Cons: The breakfast, too simple
D'Primahotel Airport Jakarta Terminal 1a - Tangerang City
Rated no. 7
7.6
Good 7.6
Based on 401 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.8
Location
8.0
Overall
7.4
Services
7.6
Overall 7.6 Good
Based on 386 reviews
Cleanliness
7.9
Comfort
7.8
Location
8.0
Overall
7.4
Services
7.6
Cleanliness
7.5
Comfort
7.5
Location
8.2
Services
7.3
Staff
7.6
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.0
Comfort
7.7
Location
7.7
Services
7.5
Staff
8.1
Cleanliness
8.4
Comfort
8.4
Location
8.0
Services
7.9
Staff
8.4
Cleanliness
7.9
Comfort
7.8
Location
8.2
Overall
8.2
Services
7.6
Cleanliness
8.1
Comfort
8.0
Location
8.3
Services
7.8
Staff
8.4

Good 6.0
Pros: My family located in the newly extended building far from the receptionist. They have to walk a little bit far to approached the receptionist. The signboard was not clear to the destination.
Cons: My family located in the newly extended building far from the receptionist. They have to walk a little bit far to approached the receptionist. The signboard was not clear to the destination.
Excellent 10.0
Poor 1.0
Pros: Beds and proximity to airport
Cons: The food is without doubt the worst insult we have received from a hotel. Stone cold breakfast they take it to your room because of bio security its horrible and actually health Hazzard since chicken and fish is sitting in the trolley for long time while they do the round for quarantine rooms too. Not once they delivered our coffee either. Once I forgot my key inside the room and staff in front of lifts didn't want to use his to select my floor when I asked him as a favor. Since we needed to leave early and shuttle bus wasn't available the reception lady told us they would call a taxi and hotel pays that taxi. Well a diferent person was in reception next morning and he said that was a lie and a mistake made by his colleague. He was very rude but ended paying for the taxi making it look like a personal favor with money from his pocket with a very bad attitude. Simple: never again!
Good 7.0
Pros: The staff were well informed and courteous. It has a central location to the airport (even though an airport drop off takes 30mins...)
Cons: The bed was worn and very soft. The general feel of the room was a bit dated and with some parts of the paint coming off and some leaks in the bathroom, you could say it’s in need of a renovation.
Excellent 10.0
Pros: Cleaned and staffs are so polite and helpful
Cons: Not applicable
Excellent 10.0
Pros: Great service, clean room, fresh air
Cons: I was in one of pair rooms – door between was closed & blocked, but audibility was there. Pay attention when booking!
Okay 5.0
Pros: Proximity to airport
Cons: Room service was shocking, never on time, poor presentation, small quantities, items not available on a restricted menu
Excellent 9.6
Excellent 8.0
Good 7.2
Excellent 9.6
Okay 5.2
Excellent 10.0
Okay 5.6
Swiss-belhotel Airport Jakarta - Tangerang City
Rated no. 8
7.6
Good 7.6
Based on 386 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.5
Facilities
9.0
Location
8.4
Overall
8.5
Overall 7.5 Good
Based on 824 reviews
Cleanliness
7.4
Comfort
7.5
Facilities
9.0
Location
8.4
Overall
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.1
Comfort
7.4
Location
8.3
Services
7.2
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.5
Cleanliness
7.4
Comfort
7.7
Location
8.6
Services
7.4
Staff
8.6
Cleanliness
7.9
Comfort
7.9
Location
8.3
Services
7.8
Staff
8.6
Cleanliness
7.3
Comfort
7.4
Location
8.3
Overall
7.0
Services
7.0
Cleanliness
7.3
Comfort
7.4
Location
8.3
Services
7.1
Staff
8.3

Good 7.0
Pros: Staff’s was really nice and helpful Big room and spacious with really nice balcony Nice garden and ambience. Hot water not really hot, just warm but its ok.
Cons: The hotel just need bit renovation Nice big bed but the pillow smell lil damp can get lil bit uncomfortable.
Excellent 9.0
Pros: Great staff
Cons: During quarantine in the room, only the menu that was available is available as the hotel worked under normal conditions, as you are locked 6 days in the room the menu is not sufficient, only one fish, one vegetarian dish
Poor 1.0
Pros: Nothing. This place is a dump. Accor group should ditch their name from this establishment it does not meet international standards. How this place is rated as 5 star is an absolute disgrace, I would not give it 2.
Cons: Rooms are disgusting, not clean and not maintained. Very expensive in comparison to other hotels in the area. Shuttle service is a joke, meal prices are really high. Do not recommend at all. Worst hotel I have ever used.
Good 7.0
Pros: The staff was very friendly and helpful!!! The location 5 mins away from the airport was great, and the free shuttle back to the airport was a great surprise. Facilities were a little bit run down and in need of an upgrade.
Cons: The room smelled a little bit mouldy, but i think it’s due to the fact that with COVID, they have less occupancy, so the rooms are less used.
Excellent 8.0
Pros: Location and the facilities as 5 stars hotel
Poor 1.0
Pros: Awful run-down property
Cons: Old, not clean
Excellent 9.2
Good 7.2
Excellent 8.2
Pros: Polite and helpful staff Clean and comfortable room Convienent to airport
Cons: Group of rowdy surfers in dining area during meals. Staff did not ask them to calm down, or they did ask and ignored staff.
Excellent 10.0
Pros: The swimming pool area, airport transfer service and very well furnished rooms, comfy bed and pillows. The hotel buffet was very nice and variated. Kind staff. Very close to the airport, 10 to 15min. Perfect if you want to spend a night and catch a flight the next day.
Cons: Nothing, all good.
Bandara International Hotel Managed By Accorhotels - Jakarta
Rated no. 9
7.5
Good 7.5
Based on 824 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.1
Location
8.2
Overall
8.0
Services
7.0
Overall 7.5 Good
Based on 706 reviews
Cleanliness
7.3
Comfort
7.1
Location
8.2
Overall
8.0
Services
7.0
Cleanliness
6.9
Comfort
6.9
Location
8.0
Services
6.7
Staff
7.9
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
7.1
Comfort
6.9
Location
7.9
Services
6.9
Staff
8.0
Cleanliness
7.2
Comfort
7.2
Location
8.3
Services
6.9
Staff
8.0
Cleanliness
7.6
Comfort
7.4
Location
8.5
Overall
8.0
Services
7.2
Cleanliness
7.3
Comfort
7.2
Location
8.4
Services
7.1
Staff
8.1

Excellent 10.0
Pros: The hotel is like 4 stars hotel. The staffs are nice and helpful
Okay 4.0
Pros: The staff was the best part. They were accommodating to the best of their abilities and limitations.
Cons: Not clean enough.
Excellent 10.0
Pros: Breakfast is nice
Good 7.0
Pros: free airport shuttle, very friedly staff, big comfortable bed, hot water :)
Cons: Widow can't be opened.
Excellent 10.0
Excellent 8.0
Pros: The place. The location from the airport. The staff are nice. The price is within the budget.
Cons: Selection of food was only limited.
Excellent 8.0
Good 6.4
Mediocre 3.0
Cons: Bad smell in the room, cannot open window, AC very loud.
Excellent 10.0
Excellent 9.0
Pros: Super clean room, helpful staff. We like everything about this hotel.
Cons: None
Excellent 8.5
Excellent 8.5
Excellent 8.5
Zest Hotel Airport Jakarta - Tangerang City
Rated no. 10
7.5
Good 7.5
Based on 706 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.4
Location
7.5
Overall
8.0
Services
7.4
Overall 7.5 Good
Based on 460 reviews
Cleanliness
7.4
Comfort
7.4
Location
7.5
Overall
8.0
Services
7.4
Cleanliness
7.6
Comfort
7.3
Location
7.3
Services
7.3
Staff
8.2
Cleanliness
7.2
Comfort
7.2
Location
7.7
Services
7.3
Staff
8.0
Cleanliness
7.2
Comfort
7.4
Location
7.5
Services
7.4
Staff
8.4
Cleanliness
7.5
Comfort
7.6
Location
7.5
Services
7.5
Staff
8.1
Cleanliness
7.7
Comfort
7.6
Location
7.4
Services
7.6
Staff
8.1

Excellent 8.0
Pros: Free shuttle to the airport
Excellent 8.0
Pros: Free shuttle to the airport
Cons: Access road to the airport was ok
Okay 5.0
Pros: the hotel, the room and the rate
Cons: I dont like the booking.com. Since I booked for my guest, I thaught when i enter my credit card number i will pay for the bill, it turn out my guest who paid . PLEASE NEXT TIME BOOKING.COM SHOULD BE MORE CLEAR IN IT
Good 7.0
Pros: Location, stuff, service
Cons: Bad wifi and towels some of them not so clean, shuttle not too frequently
Good 7.5
Cons: The room is small
J Hotel Bandara Soekarno Hatta - Tangerang City
Rated no. 11
7.5
Good 7.5
Based on 460 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.2
Location
6.5
Overall
6.6
Services
7.2
Overall 7.2 Good
Based on 524 reviews
Cleanliness
7.1
Comfort
7.2
Location
6.5
Overall
6.6
Services
7.2
Cleanliness
7.2
Comfort
7.3
Location
6.5
Services
7.2
Staff
8.1
Cleanliness
7.0
Comfort
7.3
Location
6.7
Services
7.2
Staff
8.4
Cleanliness
7.2
Comfort
7.2
Location
6.6
Services
7.1
Staff
8.2
Cleanliness
7.0
Comfort
7.1
Location
6.2
Overall
10.0
Services
7.2
Cleanliness
7.0
Comfort
7.1
Location
6.4
Services
7.2
Staff
8.0

Mediocre 2.0
Pros: The staff was very nice and helpful
Cons: Everything else
Excellent 9.0
Pros: I used this hotel for my 5 day quarantine that is necessary at this time. It was a very comfortable room to have to stay in for 5 days staight. I booked the Jr. Suite with king bed and there is just enough room to move around for yoga etc.
Cons: There wasn't any hot water, very luke-warm.
Okay 5.0
Pros: The staffs are friendly and helpful. The room is convenient enough for a one-night transit for the airport.
Cons: I don't think they get the room ready when I was there, I did not get the toiletries needed, the sandals, and the tea/coffee. I asked for the toiletries and thankfully the staff is quick to send it to me.
Excellent 10.0
Excellent 8.0
Pros: Airport transfer, beds, TV and staff
Cons: Nothing to complain for the price
Good 6.0
Pros: The staffs are very friendly and pleasant.
Cons: The room smelled like new paint, kinda strong but bearable. The hot shower's quite slow to start.
Days Hotel & Suites by Wyndham Jakarta Airport - Tangerang City
Rated no. 12
7.2
Good 7.2
Based on 524 reviews
Details
Reviews

Cleanliness
7.0
Comfort
7.0
Facilities
2.0
Location
7.2
Overall
6.0
Overall 7.1 Good
Based on 648 reviews
Cleanliness
7.0
Comfort
7.0
Facilities
2.0
Location
7.2
Overall
6.0
Cleanliness
6.6
Comfort
6.5
Location
7.0
Services
6.6
Staff
7.0
Cleanliness
7.1
Comfort
7.2
Location
7.4
Services
7.1
Staff
8.1
Cleanliness
7.1
Comfort
6.9
Facilities
2.0
Location
7.0
Overall
2.0
Cleanliness
7.0
Comfort
7.0
Location
7.2
Overall
10.0
Services
6.8
Cleanliness
7.3
Comfort
7.2
Location
7.4
Services
7.1
Staff
7.7

Excellent 8.0
Pros: All of The staffs 👍 Location 👍
Cons: Small rooms and no other option for upgrade to the bigger room. Airport shuttle only for morning timing.
Good 7.1
Pros: Close to the airport
Okay 4.0
Pros: Close to indomart and alfamart
Cons: When I was checking in the staff took forever to do it even tho I was the only customer and there was no queue! The reception guy wasn't friendly at all and he just left me hanging there he was talking to other staff instead. The room wasn't clean and the shower smells. Very disappointing.
Excellent 10.0
Swift Inn Aeropolis Airport - Tangerang City
Rated no. 13
7.1
Good 7.1
Based on 648 reviews
Details
Reviews

Cleanliness
7.1
Comfort
6.9
Facilities
5.6
Food
3.0
Location
7.8
Overall 7.1 Good
Based on 506 reviews
Cleanliness
7.1
Comfort
6.9
Facilities
5.6
Food
3.0
Location
7.8
Cleanliness
7.4
Comfort
7.2
Location
7.8
Services
7.0
Staff
7.6
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.1
Comfort
6.8
Location
7.8
Services
6.5
Staff
7.4
Cleanliness
6.5
Comfort
6.3
Location
7.1
Services
6.1
Staff
7.0
Cleanliness
7.4
Comfort
7.1
Facilities
5.5
Food
3.0
Location
8.2
Cleanliness
7.0
Comfort
6.5
Location
7.8
Services
6.3
Staff
7.4

Excellent 8.4
Okay 5.0
Pros: the shuttle
Cons: the towel and amenities
Excellent 10.0
Excellent 9.0
Pros: Location was very good , close to the airport. Checkin was very efficient, shuttle bus/car was extremely good with communication . Highly reccomend.
Cons: Everything was good.
Mediocre 2.0
Cons: No Wifi after saying there was. I do not like staff who blatantly lie! Breakfast was cold. No refrigerator to store vital medicine for the night.
Okay 4.0
Pros: free pick up from the airport
Cons: dirty bathroom, weak ac, had to pay for transport to the airport
Excellent 8.0
Pros: good services, and value for money
Cons: not ready to provide hot water for free to make coffee
Excellent 8.0
Pros: Ketut, a receptionist, is probably the most helpful worker there - great and helpful staff! Room was vibrant and spacious and facilities was good!
Cons: One of the receptionist called 'Aul' really needs to improve his customer service skills, he was not very helpful, rude to myself and the parents. Luckily, there are other staff who could provide better service!
Excellent 8.5
Good 6.7
Pros: Price, value for money.
Cons: 1. Staff reception not too friendly, not smiling to the guest when check-in. 2. Shuttle from hotel to airport, no so safety. No air-conditioner. 3. Staff reservation said payment unsuccessful. I'm ask them to charge again, need wait their manager to charge the card. Anyway, they let me check-in. After 3 days stay the payment been charge successfully. 4. Every day need to update my access door card. I don't know why.
Good 6.5
Excellent 8.5
Excellent 8.5
Good 7.7
Pros: The property is very close to the hotel, a $4 taxi ride if you arrive when the shuttle bus is not available. It was clean.
Cons: The rooms are VERY barebones. No clock. No phone. Small combined shower/toilet. A lot like the hourly rooms in many airport terminals.
Pop! Hotel Airport Jakarta - Tangerang City
Rated no. 14
7.1
Good 7.1
Based on 506 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.3
Facilities
8.3
Location
7.7
Overall
7.5
Overall 6.7 Good
Based on 1,186 reviews
Cleanliness
6.4
Comfort
6.3
Facilities
8.3
Location
7.7
Overall
7.5
Cleanliness
6.4
Comfort
6.3
Location
7.8
Services
6.2
Staff
7.7
Cleanliness
8.8
Comfort
7.0
Facilities
7.5
Location
7.2
Overall
7.4
Cleanliness
6.3
Comfort
6.2
Location
7.7
Services
6.1
Staff
7.7
Cleanliness
6.2
Comfort
6.1
Facilities
10.0
Location
7.5
Overall
10.0
Cleanliness
6.5
Comfort
6.5
Facilities
10.0
Location
7.8
Overall
8.0
Cleanliness
6.2
Comfort
6.1
Location
7.8
Services
6.0
Staff
7.4

Okay 5.0
Pros: Check in and check out time are flexible. I arrived at 12.00 and checked out at 13.00 which is outside the suggested hour. There was a water dispenser to get more drink water.
Cons: Cleanliness could have been a lot better. Especially the bed and pillow sheets. Walls and door are very thin, thus noisy. Air conditioner fins are broken. Windows cannot be opened yet room is smelly. Cigar smells in non smoking room.
Okay 5.0
Cons: No possibility to buy extra mineral water, so funny. They told me I should order it from Grabfood. Unbelievable
Mediocre 2.0
Pros: Close to the airport
Cons: The room is dirty and shower also , and the lift it’s pretty difficult to press
Excellent 8.8
Okay 5.0
Pros: Cheap and clean
Cons: The tap water smelt like toilet
Poor 1.0
Pros: Nothing.
Cons: The internet didn't work. The food selection was very poor and the food quality even worse The room was dirty. No soap. There are no food / dining options within walking distance ..... which is as issue as the food at the hotel is extremely limited and poor quality. Generally very disappointing.
Okay 5.6
Mediocre 2.5
Cons: Very bad experience
Excellent 10.0
Good 6.5
Pros: Clean room, all he basic amenities you need. Bed was fairly comfortable.
Cons: Breakfast was terrible (only toast, watermelon, and nasi goreng, not even juice or cereals). Not easy to get to from the airport, the shuttle took us through lots of back roads which wasn't ideal in the dark. The shuttle only runs at certain times which meant a long wait to be picked up.
Excellent 10.0
Pros: Almost everything.
Cons: Just the fact that they didnt provide toothbrush but I think it's no problem for me.
ibis budget Jakarta Airport - Tangerang City
Rated no. 15
6.7
Good 6.7
Based on 1,186 reviews
Details
Reviews

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