Overview

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New Imperial Hotel

Jaffa Gate Old City, 14085 Jerusalem, Yerushalayim (Jerusalem), Israel
+972 2628 2261

$113+

Overall guest ratings

7.8/10 Good
based on 824 reviews

Review highlights

  • 9.4
  • 8.6
  • 4.3
  • 4.2

Good to know

  • Friendly atmosphere
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    New Imperial Hotel offers an airport shuttle (available on request) and puts you in a great location, within just a 10-minute walk of Tower of David Museum of the History of Jerusalem and Jaffa Gate. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Refrigerators and free WiFi are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Bar/Lounge
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 824 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
      9.2 "92% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.0 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
    • 4.3 "Rooms are not good."
      3.6 "64% said rooms were small."
      2.6 "74% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      3.3 "67% said rooms were dirty."
      2.4 "For 76%, the rooms looked old."
      3.1 "69% thought the tv was sub-standard."
      1.3 "87% had problems with the shower."
      4.5 "55% found problems with the furniture."
      0.0 "100% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
      1.1 "89% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
    • 2.8 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      1.8 "82% thought it was rather dirty."
      1.1 "89% said the bathroom was dirty."
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    Overall rating

    7.9 Good
    based on 296 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
      9.4 "94% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.9 "Vibe was decent."
    • 5.0 "Average amenities."
      1.1 "89% thought the facilities needed updating."
      2.9 "71% complained about the elevator."
    • 4.5 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.9 "61% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      3.9 "61% didn't like the uncomfortable beds."
      3.2 "68% said rooms were dirty."
      3.0 "70% thought the tv was sub-standard."
    • 4.0 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      3.9 "61% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 2.8 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
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    Overall rating

    7.8 Good
    based on 255 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
    • 7.8 "Good breakfast."
    • 4.9 "Bad amenities."
      5.0 "50% thought the building was acceptable."
      2.9 "71% complained about the elevator."
    • 4.5 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      4.3 "57% said rooms were small."
      3.0 "70% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      2.6 "For 74%, the rooms looked old."
    • 4.4 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      4.3 "57% said rooms were small."
    • 2.6 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
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    Overall rating

    7.9 Good
    based on 271 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
    • 7.6 "Good breakfast."
    • 6.0 "Vibe was decent."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 3.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      3.2 "68% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      2.0 "For 80%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
    • 3.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      3.2 "68% said rooms were small."
      3.7 "63% thought it was too noisy."
      3.7 "63% didn't like the uncomfortable beds."
    • 2.7 "Generally quite dirty."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou
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