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FAQs about flying with JetSMART

  • What is JetSMART's carry-on size allowance?

    On board JetSMART flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the JetSMART assistance team will most likely ask you to pay extra for checked luggage.

  • Where does JetSMART fly to?

    JetSMART offers direct flights to 23 cities in 6 different countries. Santiago, Calama, and Antofagasta are the most popular cities covered by JetSMART.

  • What is JetSMART’s primary hub?

    JetSMART concentrates most of its flight operations in Santiago.

  • How does KAYAK find such low prices on JetSMART flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including JetSMART.

  • What’s the cheapest route that JetSMART flies?

    In the last 72 hours, the cheapest route flown by JetSMART found on KAYAK was from Medellín to Cartagena, with a price of $36 for a round-trip.

  • What are the most popular airports for JetSMART flights to depart from?

  • Is JetSMART part of an airline alliance?

    No, JetSMART is not part of an airline alliance.

  • How many destinations does JetSMART fly to?

    In total, JetSMART flies to 23 destinations.

See more FAQs

JetSMART customer reviews

FairBased on 96 verified guest reviews

Traveller rating:
Sort by:
8.0 Very Good
Pros:The plane was nice
Cons:Paying for carry on bag was expensive
10.0 Wonderful
Pros:Excellent flight for short distances
2.0 Poor
The app told us that carry on luggage was included but we were made to pay for it again at the check in counter, making it a very expensive flight. Not happy
2.6 Poor
Cons:Several safety issues onboard: luggage put in unsafe places, seatbelt sign missing during landing, restroom doors flapping open during flight. No free water. No towels or toilet paper.
2.0 Poor
Avoid this airline. They are unprofessional. The captain left several passengers on ground due to covid restrictions which were never communicated. As a chilean, I am ashamed that this low level airline comes from my country. Remember this horrible brand and avoid it... Jetsmart
2.0 Poor
I was charged 168 soles for kids stroller. We have travelled across the world and have never charged for the stroller. Horrific airlines and the staff was extremely rude. They wouldn’t let us board unless we pay the extra baggage cost. Never ever flying this airline and I would recommend the same for the others.
2.0 Poor
4 hours delayed and no proper communication
5.6 Fair
Cons:The plane was cramped. It was difficult to fit even small, personal items under the seat, especially if you want to put your feet there, too.
5.0 Fair
Pros:Worst experience and kayak take responsibility. Plane delayed 7 hours without message and with confusing timing. Was still showing plane flight 331 still at 3pm but delayed till 10pm. Showing. Arrival to still be 6pm. Then delayed again without any indication. Huge problem I lost a lot
Cons:Let us know when there is delay and be responsible
2.0 Poor
Pros:They rescheduled the flight to 12 hours prior and I wasn’t notified and showed up at airport and didn’t have a flight got stuck kiwi said they wouldn’t help me were so mean had to buy new flight wasting thousands of dollars

JetSMART flight status

Thu 4/18

JetSMART route map – Which destinations does JetSMART fly to?

Find out which destinations you can fly to direct with JetSMART by entering your departure airport. If you want to know whether JetSMART flies a certain route, enter both the departure and destination airport before hitting search.
Thu 4/18

All JetSMART flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
3840Buenos Aires (EZE)Lima (LIM)4h 45m
3841Lima (LIM)Buenos Aires (EZE)4h 20m
5118Bogotá (BOG)Medellín (MDE)1h 1m
820Santiago (SCL)Medellín (MDE)6h 24m
736Buenos Aires (AEP)Santiago (SCL)2h 25m
737Santiago (SCL)Buenos Aires (AEP)2h 6m
7760Lima (LIM)Cúcuta (CUC)3h 19m
5151Cartagena (CTG)Bogotá (BOG)1h 31m
5111Medellín (MDE)Bogotá (BOG)0h 56m
5150Bogotá (BOG)Cartagena (CTG)1h 34m
3814Buenos Aires (EZE)Rio de Janeiro (GIG)3h 4m
3815Rio de Janeiro (GIG)Buenos Aires (EZE)3h 21m
801Cali (CLO)Santiago (SCL)5h 42m
800Santiago (SCL)Cali (CLO)6h 2m
5170Bogotá (BOG)Santa Marta (SMR)1h 36m
5431Santa Marta (SMR)Medellín (MDE)1h 15m
7028Cusco (CUZ)Lima (LIM)1h 34m
7781Cartagena (CTG)Lima (LIM)3h 41m
871Florianopolis (FLN)Santiago (SCL)3h 42m
7780Lima (LIM)Cartagena (CTG)3h 36m
870Santiago (SCL)Florianopolis (FLN)3h 11m
5321Pereira (PEI)Bogotá (BOG)0h 55m
7029Lima (LIM)Cusco (CUZ)1h 23m
7730Santiago (SCL)Lima (LIM)3h 59m
761Rio de Janeiro (GIG)Montevideo (MVD)3h 0m
760Montevideo (MVD)Rio de Janeiro (GIG)2h 45m
761Montevideo (MVD)Santiago (SCL)2h 41m
760Santiago (SCL)Montevideo (MVD)2h 20m
5173Santa Marta (SMR)Bogotá (BOG)1h 28m
5320Bogotá (BOG)Pereira (PEI)1h 2m
5541Cartagena (CTG)Pereira (PEI)1h 24m
5432Medellín (MDE)Santa Marta (SMR)1h 16m
5540Pereira (PEI)Cartagena (CTG)1h 20m
5414Cartagena (CTG)Medellín (MDE)1h 13m
5415Medellín (MDE)Cartagena (CTG)1h 10m
997Mendoza (MDZ)Santiago (SCL)0h 56m
996Santiago (SCL)Mendoza (MDZ)1h 4m
7004Arequipa (AQP)Lima (LIM)1h 50m
7005Lima (LIM)Arequipa (AQP)1h 30m
7733Lima (LIM)Santiago (SCL)3h 41m
51Antofagasta (ANF)Santiago (SCL)1h 52m
50Santiago (SCL)Antofagasta (ANF)2h 4m
3790Buenos Aires (AEP)Asuncion (ASU)1h 50m
3791Asuncion (ASU)Buenos Aires (AEP)1h 50m
500Concepción (CCP)Santiago (SCL)1h 9m
11Iquique (IQQ)Santiago (SCL)2h 15m
501Santiago (SCL)Concepción (CCP)1h 8m
10Santiago (SCL)Iquique (IQQ)2h 23m
3852Concepción (CCP)Buenos Aires (EZE)2h 15m
3851Buenos Aires (EZE)Concepción (CCP)2h 38m
551Antofagasta (ANF)Concepción (CCP)2h 23m
7332Arequipa (AQP)Cusco (CUZ)1h 0m
550Concepción (CCP)Antofagasta (ANF)2h 25m
131Calama (CJC)La Serena (LSC)1h 39m
31Calama (CJC)Santiago (SCL)2h 4m
7333Cusco (CUZ)Arequipa (AQP)1h 6m
130La Serena (LSC)Calama (CJC)1h 30m
30Santiago (SCL)Calama (CJC)2h 9m
750Santiago (SCL)Rio de Janeiro (GIG)4h 5m
141Antofagasta (ANF)La Serena (LSC)1h 23m
140La Serena (LSC)Antofagasta (ANF)1h 18m
751Rio de Janeiro (GIG)Santiago (SCL)4h 40m
3230Buenos Aires (AEP)San Miguel de Tucumán (TUC)1h 57m
3141Puerto Iguazú (IGR)Buenos Aires (AEP)1h 56m
3164Neuquén (NQN)Buenos Aires (AEP)1h 39m
850Santiago (SCL)Trujillo (TRU)4h 26m
851Trujillo (TRU)Santiago (SCL)4h 4m
3107Cordoba (COR)Buenos Aires (AEP)1h 16m
3211Buenos Aires (EZE)El Calafate (FTE)3h 16m
3140Buenos Aires (AEP)Puerto Iguazú (IGR)1h 48m
7065Chiclayo (CIX)Lima (LIM)1h 25m
7064Lima (LIM)Chiclayo (CIX)1h 25m
3042San Carlos de Bariloche (BRC)Buenos Aires (AEP)2h 7m
3041Buenos Aires (EZE)San Carlos de Bariloche (BRC)2h 17m
3045Buenos Aires (AEP)San Carlos de Bariloche (BRC)2h 17m
530Concepción (CCP)Iquique (IQQ)2h 48m
531Iquique (IQQ)Concepción (CCP)2h 46m
7224Lima (LIM)Piura (PIU)1h 45m
7225Piura (PIU)Lima (LIM)1h 31m
7318Lima (LIM)Cajamarca (CJA)1h 26m
3163Buenos Aires (AEP)Neuquén (NQN)1h 58m
3212El Calafate (FTE)Buenos Aires (AEP)3h 0m
7711Guayaquil (GYE)Lima (LIM)2h 1m
7710Lima (LIM)Guayaquil (GYE)2h 13m
3046San Carlos de Bariloche (BRC)Buenos Aires (EZE)2h 7m
7319Cajamarca (CJA)Lima (LIM)1h 12m
3201Buenos Aires (EZE)Ushuaia (USH)3h 38m
3202Ushuaia (USH)Buenos Aires (EZE)3h 30m
821Medellín (MDE)Santiago (SCL)6h 8m
3100Buenos Aires (AEP)Cordoba (COR)1h 27m
3250Buenos Aires (AEP)Jujuy (JUJ)2h 16m
3070Buenos Aires (AEP)Mendoza (MDZ)1h 55m
7761Cúcuta (CUC)Lima (LIM)3h 20m
3251Jujuy (JUJ)Buenos Aires (AEP)2h 8m
3071Mendoza (MDZ)Buenos Aires (AEP)1h 37m
3741Salta (SLA)Neuquén (NQN)2h 34m
810Antofagasta (ANF)Cali (CLO)4h 39m
811Cali (CLO)Antofagasta (ANF)4h 27m
711Concepción (CCP)Puerto Montt (PMC)1h 8m
3012Buenos Aires (EZE)Salta (SLA)2h 12m
7254Lima (LIM)Tarapoto (TPP)1h 27m
3740Neuquén (NQN)Salta (SLA)2h 42m
710Puerto Montt (PMC)Concepción (CCP)1h 11m
3013Salta (SLA)Buenos Aires (EZE)2h 3m
7255Tarapoto (TPP)Lima (LIM)1h 23m
3231San Miguel de Tucumán (TUC)Buenos Aires (EZE)1h 46m
3012Buenos Aires (AEP)Salta (SLA)2h 12m
540Concepción (CCP)Calama (CJC)2h 30m
541Calama (CJC)Concepción (CCP)2h 35m
617La Serena (LSC)Santiago (SCL)0h 58m
196Puerto Montt (PMC)Santiago (SCL)1h 44m
616Santiago (SCL)La Serena (LSC)1h 10m
197Santiago (SCL)Puerto Montt (PMC)1h 43m
3013Salta (SLA)Buenos Aires (AEP)2h 3m
771Sao Paulo (GRU)Santiago (SCL)4h 10m
770Santiago (SCL)Sao Paulo (GRU)3h 50m
3734Mendoza (MDZ)Salta (SLA)1h 45m
3735Salta (SLA)Mendoza (MDZ)1h 45m
More flight routes

JetSMART contact information

Overview of JetSMART

Because JetSMART has its headquarters in Chile, it primarily operates flights to other cities within the country. However, the airline has started to expand its flight routes to include more international options, giving customers the choice of traveling to additional countries in South and Central America, like Peru and Argentina.

While this airline is not officially a member of an air alliance or group and does not have any existing codeshare agreements with other companies in order to share flight routes, it was created and is owned by the company Indigo Partners, a group that is known for having started many other international airlines, including Wizz Air, Frontier Airlines, and Volaris.

If you will be flying with JetSMART, there is one travel class for you to select for your seat, which is Economy. With an Economy ticket, you will be given basic amenities and services, including complimentary non-alcoholic beverages, the option of a light snack, a comfortable seat that is already pre-reclined, and the option of bringing both a carry-on and a small personal item.

This airline has a fleet that is made up of over 10 planes, all of which are Airbus. The company utilizes the Airbus A320-200 most frequently, as it is able to comfortably fit up to 186 passengers and can easily travel longer distances, making it convenient for both domestic and international voyages. The Airbus A320neo is another plane that is commonly used, but it is primarily reserved for shorter distances, such as traveling between two cities within Chile.

JetSMART information

Top routeCalama to Santiago
Airports served23
Top airportSantiago Arturo Merino Benitez

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Flight status, cancellation, and delay data provided by Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.