Overview

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Cinnamon Citadel Kandy

124 Srimath Kuda, Ratwatte Mawatha, Kandy, Sri Lanka
+94 812 234 365

$127+

Overall guest ratings

8.2/10 Excellent
based on 986 reviews

Review highlights

  • 9.0
  • 7.3
  • 7.3
  • 4.4

Nearby

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    About

    With a stay at Cinnamon Citadel Kandy in Kandy (Kandy District), you'll be close to Asgiri Maha Viharaya and Royal Botanical Garden. This 5-star hotel is within close proximity of Bahirawa Buddah and Royal Palace of Kandy.

    Rooms

    Make yourself at home in one of the 119 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and tour/ticket assistance.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 986 reviews
    • 9.0 "Excellent breakfast."
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.3 "Good location."
      7.5 "75% liked the proximity to sightseeing."
    • 7.2 "Nice rooms."
      9.7 "97% thought the view was good."
      8.0 "80% enjoyed the balcony."
    • 6.3 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
    • 4.4 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.4 "Disappointing wellness & sports facilities."
      3.6 "64% didn't like the fitness area."
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    Overall rating

    8.2 Excellent
    based on 532 reviews
    • 8.9 "Breakfast is good."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.3 "Nice rooms."
      9.8 "98% thought the view was good."
      9.1 "91% thought rooms were spacious."
    • 7.3 "Good location."
    • 6.5 "Vibe was decent."
      7.0 "70% enjoyed the friendly atmosphere."
    • 4.6 "Internet is poor."
    • 2.9 "Disappointing wellness & sports facilities."
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    Overall rating

    8.0 Good
    based on 404 reviews
    • 9.3 "Excellent pool."
    • 9.0 "Excellent breakfast."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
      7.3 "73% found the grounds to be nice."
      8.9 "89% enjoyed the lobby entrance."
    • 7.1 "Good location."
    • 6.7 "Vibe was decent."
    • 6.5 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 6.0 "Average comfort."
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    Overall rating

    7.6 Good
    based on 49 reviews
    • 9.5 "Excellent pool."
    • 9.2 "Excellent breakfast."
    • 7.7 "Tasty food."
    • 7.2 "Nice rooms."
    • 7.0 "Good service."
    • 6.5 "Location is acceptable."
    data provided by TrustYou

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