Overview

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Cinnamon Citadel Kandy

124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
+94 812 234 365

$168+

Overall guest ratings

8.2/10 Excellent
based on 1,154 reviews

Review highlights

  • 9.3
  • 8.7
  • 7.8
  • 5.7

Good to know

  • Nice building
  • Great menu
  • Great view

Nearby

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    About

    Everything about the Cinnamon Citadel Kandy is an escapist's dream. Be it the luxurious amenities and panoramic views offered in every room, or boat rides and nature walks that get you up close and personal with the wild inhabitants of the surrounding forests. Or simply the warmth of our ever-smiling staff, whose prompt service and attention to every little detail completes the experience of the perfect getaway.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,154 reviews
    • 9.3 "Incredible bar."
    • 8.7 "Breakfast is good."
    • 7.8 "Good location."
      9.0 "90% liked the proximity to sightseeing."
    • 7.0 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.7 "87% found the restaurant service to be one of the best."
      7.3 "73% said the booking process went smoothly."
    • 7.0 "Nice rooms."
      5.6 "Only 56% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      6.4 "Only 64% thought the furniture was functional."
    • 5.7 "Beach is so-so."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.0 "70% didn't like the fitness area."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 669 reviews
    • 9.3 "Excellent pool."
    • 9.3 "Incredible bar."
    • 8.8 "Breakfast is good."
    • 8.0 "Location is great."
    • 7.7 "Nice rooms."
      9.9 "99% thought the view was good."
      9.3 "93% thought rooms were spacious."
      8.3 "83% enjoyed the balcony."
    • 3.8 "Wellness & sports facilities were not very nice."
    • 3.8 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 450 reviews
    • 9.3 "Incredible bar."
    • 9.2 "Excellent pool."
    • 8.8 "Breakfast is good."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
    • 7.5 "Good location."
    • 7.0 "Good service."
    • 6.9 "Vibe was decent."
    • 6.6 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
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    Overall rating

    7.8 Good
    based on 34 reviews
    • 9.3 "Excellent pool."
    • 8.9 "Breakfast is good."
    • 8.2 "Food is delicious."
    • 7.1 "Good location."
    • 6.9 "Rooms are ok."
    • 6.9 "Service is ok."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Nice building"
    "Great menu"
    "Great view"
    data provided by TrustYou

    Recent reviews

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    round trip
    sri lanka
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