Overview

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Kumamoto Hotel Castle
Best Housekeeping Staff

4-2 Joto Cho, Kumamoto 860-8565, Japan
+81 963 263 311

$99+

Overall guest ratings

8.2/10 Excellent
based on 673 reviews

Review highlights

  • 9.0
  • 9.0
  • 8.1
  • 4.4

Good to know

  • Wonderful sightseeing
  • Professional service
  • Near city centre

Nearby

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    About

    When visiting Hanabatacho, Kumamoto Hotel Castle is a great choice to consider. For a bite to eat, guests can check out Tour De Château, one of 3 restaurants, which serves dinner. Rooms offer deep soaking tubs, flat-screen TVs, and minibars.

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    Amenities

    • Free Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 673 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      7.0 "Great parking, according to 70%."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Breakfast is good."
    • 6.8 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.8 "Only 58% thought the air conditioning was adequate."
    • 6.0 "Vibe was decent."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."

    Overall rating

    8.4 Excellent
    based on 275 reviews
    • 9.2 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.5 "Generally very clean."
      7.8 "78% said rooms were clean."
    • 8.1 "Breakfast is good."
    • 6.7 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 6.2 "Vibe was decent."
    • 5.9 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
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    Overall rating

    8.7 Excellent
    based on 201 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.8 "Location is great."
      9.3 "93% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 6.7 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 6.0 "Vibe was decent."
    • 5.7 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
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    Overall rating

    8.1 Excellent
    based on 74 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
    • 8.6 "Generally very clean."
    • 8.3 "Breakfast is good."
    • 7.3 "Nice rooms."
    • 6.0 "Vibe was decent."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 121 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.0 "Breakfast is good."
    • 6.9 "Rooms are ok."
    • 6.0 "Vibe was decent."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Professional service"
    "Near city centre"
    data provided by TrustYou

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