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Crew was very rude.

Pros: Flight was overall good. With good food

Cons: Crew was not very friendly. Hostess were rude and was showing attitude if called again. They didn't say me anything directly but I was watching how they treated few other passengers. They need to learn some patience. Also boarding took so much time. There system was slow or i don't know.

Business class boarding doesn't exist

Pros: Very poorly organized airline From checkin - boarding to flight

Cons: Boarded like cattle Food was horrible Will neve every fly business again on this. Business class lounge as pathetic.

Treat you like cattle

Pros: TV

Cons: Boarding Food Checkin

Mismanagement, unorganized and unprofessional.

Pros: Food was OK but missed our requests for a vegetarian meal.

Cons: The airline staff have no sense of time. The flight was delayed by almost an hour.

Mismanaged and unorganized.

Cons: At the departure lounge in Kuwait, we waited for more than 2 hours and the staff did not explain/announce the delay. I had to witness the plight of some passengers who could not go to the bath room for the fear of missing their place in the long queue. The return flight was delayed for more than 3 hours. Entertainment was the same for both onward and return journey after 3 weeks of break. Food, they missed our specific request for meals on our return journey.

Delay and unorganized

Pros: Nothing

Cons: Missed our request for a veg meal. The flight landed with a delay of 3 hours missing our onward connections. I had to rent a car for my onward journey costing money, time, rest.