Overview

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Hotel Napoléon

Viale Europa 536, 55100 Lucca, Tuscany, Italy
+39 058 331 6516

$82+

Overall guest ratings

7.5/10 Good
based on 1,370 reviews

Review highlights

  • 9.0
  • 8.8
  • 4.9
  • 4.5

Good to know

  • Near city centre
  • Accessible parking

Nearby

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    About

    With a stay at Hotel Napoléon in Lucca (Lucca Historical Center), you'll be convenient to Porta San Pietro and Cathedral of St Martin. This 4-star hotel is within close proximity of Museum of Comics and Imagery and Porta Sant'Anna.

    Rooms

    Make yourself at home in one of the 56 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and a television in a common area.

    Dining

    Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,370 reviews
    • 9.0 "Excellent value."
    • 8.8 "Location is great."
    • 8.7 "Great service."
    • 7.9 "Good breakfast."
    • 5.4 "Average amenities."
    • 4.9 "Disappointing food."
    • 4.5 "Vibe wasn't good."
    • 4.3 "Not very clean."
    • 4.3 "Rooms are not good."
    • 3.4 "Not very comfortable."
    View all review categories

    Overall rating

    7.5 Good
    based on 972 reviews
    • 9.2 "Excellent value."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 9.1 "Terrific location."
      9.8 "Great parking, according to 98%."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought parking was inexpensive."
    • 7.5 "Good breakfast."
    • 5.4 "Average amenities."
      5.7 "57% considered the lobby entrance to be so-so."
    • 4.5 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
    • 4.4 "Disappointing food."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
    • 3.9 "Rooms are not good."
      4.8 "52% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      4.8 "52% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      3.5 "65% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      3.4 "66% found problems with the furniture."
      4.8 "52% had problems with the shower."
    • 3.0 "Quite uncomfortable."
      4.8 "52% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      2.4 "76% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    View all review categories

    Overall rating

    7.4 Good
    based on 178 reviews
    • 8.8 "Good value."
    • 8.7 "Location is great."
      9.8 "Great parking, according to 98%."
      9.6 "City centre within easy reach, said 96%."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 5.6 "Average amenities."
    • 4.6 "Rooms are not good."
      4.2 "58% thought they were poorly maintained."
      3.6 "64% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
    • 4.4 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 3.9 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      3.8 "62% didn't like the uncomfortable beds."
    • 3.9 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 2.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    based on 219 reviews
    • 8.8 "Good value."
    • 8.8 "Location is great."
      9.5 "Great parking, according to 95%."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% thought parking was inexpensive."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 5.3 "Average amenities."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.3 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      4.4 "56% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
    • 4.2 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
    • 3.3 "Not very comfortable."
      2.5 "75% thought it was too noisy."
      4.4 "56% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
    • 1.6 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    View all review categories
    Good to know
    "Near city centre"
    "Accessible parking"
    data provided by TrustYou

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