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Grand Hotel National

Haldenstrasse 4, 6006 Lucerne, Luzern, Switzerland
+41 41 419 09 09


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Overall guest ratings

8.7/10 Excellent
based on 675 reviews
See all reviews

Review highlights

  • 9.1
  • 7.7
  • 7.6
  • 4.3

Good to know

  • Spacious rooms
  • Friendly service
  • Great view


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    With a stay at Grand Hotel National, you'll be centrally located in Lucerne, steps from Hofkirche and Grand Casino Lucerne. This 5-star hotel is within close proximity of Loewenplatz and Bourbaki Panorama.


    Make yourself at home in one of the 41 individually decorated guestrooms, featuring minibars and espresso makers. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.


    Pamper yourself with onsite massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an indoor pool or an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).


    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Golf
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Express check out
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Guest reviews

    Overall rating

    8.7 Excellent
    based on 675 reviews
    • 9.1 "Terrific location."
    • 7.7 "Internet works."
    • 7.6 "Good service."
    • 7.4 "Nice rooms."
    • 5.9 "Average comfort."
    • 4.3 "Breakfast is below average."
    • 2.5 "Terrible value."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 465 reviews
    • 9.3 "Terrific location."
      8.3 "83% thought it was easy to get to the train station."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.1 "Housekeeping was great, according to 91%."
    • 7.0 "Nice rooms."
      5.6 "Beds were acceptable for 56%."
      5.0 "Only 50% said the rooms were modern."
    • 5.6 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.3 "Average cleanliness."
    • 4.4 "Breakfast is below average."
    • 2.4 "Terrible value."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 189 reviews
    • 8.8 "Location is great."
    • 7.0 "Nice rooms."
      7.2 "72% thought rooms were spacious."
      9.4 "94% thought the view was good."
    • 6.9 "Service is ok."
    • 6.1 "Average comfort."
    • 4.9 "Not very clean."
    • 3.6 "Breakfast is below average."
    • 2.3 "Terrible value."
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    Overall rating

    8.3 Excellent
    based on 20 reviews
    • 9.2 "Terrific location."
    • 7.5 "Nice rooms."
    • 7.2 "Good service."
    • 6.0 "Average comfort."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews


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