Hotel Besso

1. When check-out the staff converted CHF to foreigner's currency plus the exchange rate 3.3% without asking your agreement. After you get the receipt, it has a statement: I accept the total amount above and have given choices of currencies for the payment. 2. Old and dark in room and hallway. 3. not worth the money.

I stayed in this hotel for 5 nights. Staff are very friendly and helpful,breakfast was good and served by pleasant staff, who speak English very well, and two of them Serbian as well. Free Wi Fi and parking on site, location near railstation are also pros for this hotel.

It was cheap, there was free wi-fi Very noisy from the bedrooms. you have to keep the windows closed to prevent noise, but then no ventilation. breakfast was average at best. but... lugano is expensive, so beggars can't be choosers

The room is a bit noise as the hotel is at the corner of the juction.

The room was comfortable and clean. The bathroom was very spacious and clean. The location is ideal, very close to the train station albeit with the consequence of noise pollution from being next to a main road

There is a free parking, room is clean, there was the balcony with a piece of the lake view, not far from the centre, Personnel was quite friendly The street below was relatively noisy, sonds in the corridor & from the room in the corridor was heard very well, Breakfast was very average, I consider the price is a bit high for this hotel