Overview

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Matsumoto Tourist Hotel
Top City Hotel

2-4-24 Fukashi, Matsumoto 390-0815, Japan
+81 263 339 000

Call

+81 263 339 000

Overall guest ratings

8.1/10 Excellent
based on 530 reviews

Review highlights

  • 9.0
  • 8.8
  • 5.0
  • 4.8

Good to know

  • Great reception
  • Pleasant hotel grounds

Nearby

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    Amenities

    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 530 reviews
    • 9.0 "Excellent value."
      8.6 "86% were happy with the price of the breakfast."
    • 8.8 "Breakfast is good."
      8.6 "86% were happy with the price of the breakfast."
    • 8.1 "Great service."
      8.9 "89% said the reception staff was great."
      8.7 "87% found the staff to be very friendly."
    • 7.5 "Good location."
      7.8 "78% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      6.0 "For 60%, maintenance was acceptable."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.8 "Not very clean."
      3.8 "62% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.2 "78% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
      1.0 "90% criticized the small bathroom."
    • 3.9 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 74 reviews
    • 9.1 "Excellent value."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.8 "Good location."
    • 5.3 "Rooms are ok."
    • 4.9 "Not very clean."
    • 3.9 "Not very comfortable."
      3.1 "69% said rooms were small."

    Overall rating

    8.1 Excellent
    based on 121 reviews
    • 8.9 "Good value."
    • 8.8 "Breakfast is good."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 7.9 "Good location."
      8.1 "81% thought it was easy to get to the train station."
    • 6.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.3 "Rooms are ok."
    • 4.1 "Vibe wasn't good."
    • 3.9 "Not very comfortable."
      2.9 "71% said rooms were small."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 333 reviews
    • 9.0 "Excellent value."
    • 8.7 "Breakfast is good."
    • 7.9 "Good service."
      8.7 "87% said the reception staff was great."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.2 "Good location."
    • 5.5 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 4.7 "Not very clean."
      3.7 "63% thought it was rather dirty."
    • 4.2 "Not very comfortable."
      3.6 "64% said rooms were small."
      1.9 "81% thought it was too noisy."
      3.6 "Air conditioning was criticized by 64%."
    • 3.9 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Pleasant hotel grounds"
    data provided by TrustYou

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