Overview

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DoubleTree by Hilton Hotel Memphis Downtown

185 Union Avenue, Memphis, TN 38103, United States
+1 901 528 1800

$182+

Overall guest ratings

7.8/10 Good
based on 1,284 reviews

Review highlights

  • 8.9
  • 8.5
  • 4.8
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Stay in the heart of Memphis at the DoubleTree by Hilton Hotel Memphis Downtown. Our hotel is within walking distance to many downtown Memphis attractions, including Beale Street Entertainment District, Rock 'n Soul Museum, Sun Studios, National Civil Rights Museum and FedEx Forum and Memphis Cook Convention Center. Elvis Presley’s Graceland mansion and the Memphis International Airport (MEM) are just moments away Begin your Memphis visit with our freshly baked DoubleTree chocolate chip cookie before settling in to your comfortable guest room or suite. All 280 guest rooms and suites boast complimentary WiFi access. Gather with friends in relaxed surroundings at T.G.I. Friday's, located at our hotel. Our fully equipped fitness center and outdoor pool are available to all guests With our downtown location and easy access to the airport, our Memphis hotel is ideal for business meetings, groups and weddings. Our hotel offers 8,500 sq. ft. of event space for up to 500 guests

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    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Express check out
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,284 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
    • 5.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 4.8 "Value below average."
    • 4.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      0.7 "93% were disappointed with the minibar."
      2.4 "76% found problems with the furniture."
      1.7 "83% had problems with the shower."
      3.3 "Air conditioning was criticized by 67%."
      3.3 "67% criticized the small bathroom."
      0.0 "100% were unsatisfied with the kitchenette."
      0.0 "100% thought the tv was sub-standard."
    • 4.6 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.5 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      2.0 "80% criticized the plain hotel."
    • 3.1 "Horrible pool."
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    Overall rating

    8.0 Good
    based on 770 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      2.8 "72% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.0 "90% were disappointed with the minibar."
      2.5 "For 75%, the rooms looked old."
      2.9 "Air conditioning was criticized by 71%."
    • 4.9 "Breakfast is below average."
    • 4.7 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.4 "Value below average."
    • 3.5 "Pool is below average."
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    Overall rating

    7.6 Good
    based on 423 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.7 "Location is great."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Average value."
    • 4.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.6 "94% were disappointed with the minibar."
      1.6 "84% had problems with the shower."
      2.1 "79% found problems with the furniture."
    • 4.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    based on 64 reviews
    • 9.0 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.1 "Average comfort."
    • 4.5 "Rooms are not good."

    Overall rating

    7.8 Good
    based on 25 reviews
    • 8.7 "Great service."
    • 8.6 "Location is great."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.4 "Rooms are not good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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