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Hotels near Mexico City Airport

Hotels near Mexico City Airport

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Benito Juarez (MEX) - Mexico City, Mexico City Federal District, Mexico
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Best hotels near Mexico City Airport

Cleanliness
9.4
Comfort
9.1
Location
9.6
Overall
9.4
Services
8.9
Overall 9.1 Excellent
Based on 1,496 reviews
Cleanliness
9.4
Comfort
9.1
Location
9.6
Overall
9.4
Services
8.9
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
8.0
Value for money
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.5
Services
9.0
Staff
9.5
Cleanliness
9.4
Comfort
9.1
Location
9.7
Overall
8.5
Services
9.1
Cleanliness
9.4
Comfort
9.1
Location
9.5
Services
8.9
Staff
9.5
Cleanliness
9.3
Comfort
9.0
Location
9.6
Overall
10.0
Services
8.7
Cleanliness
9.2
Comfort
8.9
Location
9.6
Services
8.8
Staff
9.3

Excellent 10.0
Pros: Absolutely loved our stay here - friendly staff, comfortable large room, perfect location and great little extras like a fridge full of water bottles to help yourself to, and coffee 24/7. The breakfast was incredible too.
Excellent 8.0
Pros: prime location, very clean (ladies come every day)
Cons: my room was very dark during the day (the window wasn’t going out to the street, but it faced another building)
Excellent 9.0
Pros: The location was excellent! The breakfast was exceptional! The staff are very helpful. Clean comfortable rooms.
Cons: The room faced another building under construction very close by. There was very little natural light in the room. A few times we could hear banging of hammers during the day. BUT we were out all day so really it hardly mattered! AND it was nice and quiet to sleep at night.
Excellent 10.0
Pros: Everything. Staff is always wonderful here, especially Dona Thelma at the breakfast buffet - so helpful!.
Cons: Wifi in my room could have been stronger.
Mediocre 3.0
Cons: Poor internet connection. Poor staff.
Good 7.0
Pros: amazing location
Cons: it felt old and quite dilapidated
Excellent 9.0
Cons: internet was bad
Excellent 10.0
Pros: The location was great. The staff was very friendly and efficient. The breakfast buffet was plentiful and tasty. Plenty of bottled water included in the price.
Cons: I would have liked more English speaking channels on the TV. I believe I got diarrhea from the mole chicken enchiladas I had in the restaurant.
Excellent 8.0
very clean amazing little restarant
Excellent 9.6
Hotel was older and nice, area is historic, clean, quiet, lots to see and eat, and safe. Staff were attentive and friendly, thank you all for that. Food was delicious at the restaurant! Will stay again if I’m staying in historic center.
Excellent 8.8
Very good location and staff
Excellent 9.6
Excellent location, nicely updated rooms and the staff is wonderful
Excellent 10.0
Beautiful, clean hotel, amazing restaurant, well located. The staff working at the hotel are super friendly and professional. They made me feel at home. I will definitely return here.
Hotel Catedral - Mexico City
Rated no. 1
9.1
Excellent 9.1
Based on 1,496 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.4
Overall
8.3
Overall 8.7 Excellent
Based on 1,733 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.4
Overall
8.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
4.0
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.8
Staff
9.1
Cleanliness
8.8
Comfort
9.1
Facilities
8.8
Location
9.4
Overall
9.1
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
8.8
Staff
9.1
Cleanliness
9.3
Comfort
9.1
Facilities
8.0
Location
9.4
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.1
Location
9.3
Overall
8.4
Cleanliness
9.0
Comfort
8.9
Location
9.3
Services
8.6
Staff
9.0

Excellent 10.0
Pros: Beautiful hotel, the rooms are modern big and spacious. Definitely the nicest place to stay around the airport
Cons: Its on the pricier side but worth it in my opinion
Okay 5.0
Pros: Very good location, exceptionally close to the airport.
Cons: The room was very cold and they could not fix it. The warmest temperature was 14C but most of the night it was 10C. The Air conditioner must be amazing to make it that cold. We went to and called the front desk 5 times on this issue but they could not do anything. We were very tired from travel so we tried to make do but it was very uncomfortable to sleep. Eventually, we gave up and went and sat in the courtyard and had coffee. Very nice place but we had a very unpleasant experience. It would have been nice if they would have given us a room that had a reasonable temperature. The staff is a bit overworked and do not have time for problems. Combine that with I was just to tired to argue so we had a bit of a rough night.
Excellent 8.0
Pros: close to the airport as my flight was cancelled
Cons: room service did not bring me my order, would have preferred to go to the restaurant
Excellent 9.0
Pros: . the staff is exceptionally trained to deal with travelers in need of switching flights with a tight schedule. we arrived late at night and needed to rest before a very early flight next morning. they were fast in check in and check out, offered 24 hr. room service and shuttle service to Terminal 2 and everything worked to perfection. I recommend strongly the hotel if you are in that situation.
Cons: . nothing
Excellent 8.0
Pros: Location and front desk staff is excellent. We arrived 30 minutes before check in time and they were able to give us a lovely room.
Cons: The food in restaurant has room for improvement and bathroom/shower was disappointing. However it is overall a wonderful hotel. This is our second visit here and will come here the next time we are in town.
Excellent 10.0
Pros: Very attentive staff and gave me a late checkout. Great service
Excellent 8.0
Pros: Great location. It is very convenient and it has very easy access to the airport.
Cons: The safe box did not work. Signals to get there simply do not exist. There are only some arrows indicating Hotel, but I think they need to be more explicit.
Excellent 8.0
Pros: Overall it was pretty good a little hard to come around
Excellent 9.0
Pros: Cleanliness
Cons: Hard to find a
Excellent 10.0
Pros: Room was clean, good security and COVID prevention measures (temperature monitoring of new guests, face mask requirements) I felt very safe.
Mediocre 3.9
Somebody entered my room while I was sleeping, fortunately I had the door stopper on, otherwise they would have entered the room. I felt very insecure and couldn't go back to sleep before and after a long flight. I called to complain (it takes forever for receptionist to answer the phone) and they said "we are sorry". In addition to that, my room was pre-paid and they were charging my CC again. Upon check out they insisted I was wrong, I was very upset already by the fact that somebody entered the room while I was sleeping. Chicken soup was extremely salty don't order it. Or better, stay somewhere else.
Excellent 10.0
Pros: Close to the airport
Cons: Just need more indications ore anuncement from the hotel
Okay 4.0
Pros: Incredible service for the shuttle and help with my luggage! Absolutely fantastic
Cons: Extremely noisy, quiet time wasn¿t enforced at all. I called the desk three times and they went to the room but the people never stopped. Kids running around screaming and laughing past midnight. I went there to get a good night¿s sleep. Didn¿t h
Excellent 10.0
Pros: The friendly service. Nad the cleanish.
Cons: When the took us from the airport, there was a big DOG ¿¿ in the same shuttle. That¿s tooooo bad !!!!
Excellent 10.0
Pros: Access to the airport and free shuttle.
Cons: Lobby was a bit dark but overall very nice.
Excellent 8.8
I arrived in T2 and connected onto T1 with a 12 hour stopover, it was a good hotel to shower and relax while waiting for the transit. The shuttle service is a little slow from T2-the hotel (which is located in T1). Definitely not within walking distance. The concierge was amazing. He helped me with my bags to the room, and also walked me to my flight check in at T1 which was about 5 mins attached to the hotel as I had a sore back. Super super impressed with his service.
Excellent 10.0
Pros: Close to the Airport Excellent Customer Service
Cons: N/A
Excellent 10.0
Pros: N/a
Cons: Nothing
Excellent 10.0
Pros: Excellent facility convenient to airport. Great staff speaks English. Clean, quiet rooms. Good breakfast buffet.
Cons: Can’t think of anything
Okay 4.0
Pros: Bad bed worst breakfast
Cons: Does not deserve to belong to bonvoy
Excellent 10.0
Pros: Always a great experience-great staff-beautiful rooms
Cons: Breakfast buffet was not as in past-we commented this to front desk who refunded our credit card-had supervisor call us to find out how they should improve-very professional!!! I’ll
Excellent 10.0
Although I had a bit of trouble actually finding the hotel, it is so new that many airport staff are still not aware of it's existence and it is not at all well signed (you have to go up to the first floor at the international end of Terminal 1, past the food court then turn right at Krispy Kreme Doughnuts!) but having found it I knew that I was going to be happy. The lobby was quiet, calm and spacious and check in was fast and friendly which after a long flight is just what was needed. The large brand-new room and bathroom were both attractive and spacious and my room service dinner swift and good. I got an excellent night's sleep and felt refreshed and ready to deal with another flight the following morning.
Good 6.5
Pros: The location to the airport.
Cons: The price was way to high and they dont have parking for guest wich was a big problem the nighboorhood is not a good one to park on the street..
Excellent 10.0
Pros: Clean, easy, friendly staff. Not much to say
Cons: Nothing. I only was there for a total of 5 hours, but based on that brief experience I would recommend it.
Excellent 8.8
Pros: Very goo option to dinner and coffee
Cons: The front desk was resistant to cancel internet package contract by mistake.
Courtyard Mexico City Airport - Mexico City
Rated no. 2
8.7
Excellent 8.7
Based on 1,733 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Facilities
8.3
Location
8.9
Overall
8.6
Overall 8.5 Excellent
Based on 960 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.3
Location
8.9
Overall
8.6
Cleanliness
8.7
Comfort
8.5
Location
9.0
Services
8.2
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.9
Services
8.3
Staff
8.8
Cleanliness
8.7
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.6
Cleanliness
8.5
Comfort
8.5
Facilities
8.9
Location
8.7
Overall
9.3
Cleanliness
8.5
Comfort
8.3
Location
8.7
Services
8.1
Staff
8.5

Good 7.0
Pros: Location, excellent to asist events at Foro sol
Cons: Improve the faucets sistems We didnt have cold water in the shower
Excellent 8.0
Pros: Close and relatively convenient to and from airport
Cons: Located in a noisy, congested and fairly dirty area.
Excellent 8.0
Pros: It's a comfy place, not far from the airport. Provides shuttle service.
Cons: They won't let food delivery go up to your room. You have to pick it up at the lobby.
Excellent 9.0
Pros: Great location. Close to airport. Prompt pick-up from airport.
Cons: Rooms were a little dark.
Excellent 8.0
Pros: good location close to the airport, friendly staff
Cons: shower was leaking into the bathroom, A/C did not work
Excellent 10.0
Pros: Location, service and service
Cons: None
Hotel Grand Prix Aeropuerto Cdmx - Mexico City
Rated no. 3
8.5
Excellent 8.5
Based on 960 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
7.5
Location
9.0
Overall
8.1
Overall 8.4 Excellent
Based on 4,723 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
7.5
Location
9.0
Overall
8.1
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
8.9
Comfort
8.7
Location
9.1
Services
8.5
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.4
Staff
8.9
Cleanliness
8.8
Comfort
8.6
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Facilities
6.0
Location
8.9
Overall
7.7
Cleanliness
8.7
Comfort
8.5
Location
9.0
Services
8.4
Staff
8.7

Excellent 10.0
Pros: I've stayed in a lot of hotels close to airports, but this was by far the best. I was picked up at midnight, and from that moment everything was taken care of. Carrying my bags upstairs, walking me to my room etc. etc. The Covid-measures were really great, and the beds were AMAZING. It's was a long time since I've had a warm shower, so maybe I'm biased, but this rain-shower was so nice. I also asked to check out a bit later, and this was no problem - free of charge.
Cons: Nothing!!!
Excellent 9.0
Pros: The property is very well situated to the Mexico City Benito Juarez Airport, has amazing facilities: restaurant, parking, room service and so on. The room was nice, clean and super spacious equipped with nice toiletries.
Cons: -
Excellent 8.0
Pros: Shuttle service works, price is good, rooms were clean, gym better than expected. You can even walk to the airport
Cons: You shouldn't expect too much comfort though
Excellent 9.0
Pros: We had a pick up in the airport and around 5 mins to reach the hotel. We just stayed one night because we had a early flight next day. The staff very friendly and nice.
Poor 1.0
Pros: It looked good in pictures
Cons: they never replied once to me on the way
Good 6.8
Beds are too small; if you are taller than 6' then prepare to have your legs extend beyond the bed.
Excellent 8.0
Pros: Staff was excellent. Buffet excellent. Hotel was good.
Cons: Te rooms were extremely noisy. they were parting, slamming the doors,The hotel was excellent , but that ruing the hole night, We do not sleep well.
Excellent 9.0
Cons: The buffet
Excellent 9.1
Pros: Close to T1, free shuttle, very good value.
Excellent 8.0
Pros: Good service and great to connecting figths. Near airport with free tranafer. Clean and nice installations
Cons: The vecinity its not good. A place is not good to walk around
Excellent 10.0
Pros: nice people and good breakfast
Good 7.4
Pros: clean. helpful staff
Cons: While it is across the street from the airport, you need to take a cab to get there.
Okay 4.3
Pros: Convenience to airport, free shuttle.
Cons: Itchy sheets, hair (not mine) on pillows.
Excellent 8.6
Pros: Great location with easy access to airport. The food at the hotel was surprisingly good at a reasonable price. Rooms were clean and bedding more comforatble than most.
Cons: Unable to print boarding passes because printer not functioning. Our room was without a window and stuffy.
We Hotel Aeropuerto - Mexico City
Rated no. 4
8.4
Excellent 8.4
Based on 4,723 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.3
Facilities
5.5
Location
8.6
Overall
5.5
Overall 8.4 Excellent
Based on 1,371 reviews
Cleanliness
8.7
Comfort
8.3
Facilities
5.5
Location
8.6
Overall
5.5
Cleanliness
5.0
Comfort
2.0
Facilities
4.0
Location
4.0
Overall
2.0
Cleanliness
8.2
Comfort
7.7
Location
7.8
Services
7.6
Staff
8.4
Cleanliness
8.2
Comfort
7.7
Location
8.3
Services
7.7
Staff
8.8
Cleanliness
8.1
Comfort
7.9
Location
8.3
Services
7.8
Staff
8.9
Cleanliness
8.9
Comfort
8.6
Facilities
7.0
Location
8.8
Overall
9.0
Cleanliness
8.6
Comfort
8.1
Location
8.4
Services
8.3
Staff
8.8

Excellent 9.0
Pros: A very cosy & comfy place to spend a couple of nights with a nice patio to have breakfast in the morning and beautiful decorations all around! The hosts waited for me even though I arrived quite late. I'd recommend taking a cab if you're getting there after dark though.
Good 6.0
Pros: Staff and location, close to the airport
Cons: The shower of my bedroom, pillows
Excellent 8.0
Pros: the Location is close to the airport
Cons: it was very loud during the night in the area around and in my room it got very very cold because the windows lacked a bit I guess
Excellent 10.0
Pros: nice balcony and shared area
Good 7.0
Pros: - Kind and helpful staff - Located close to the airport - Room is clean - Common place is nicely decorated
Cons: - The smaller room with 2 beds is too small to open our luggage - Noise on the street at night - No hangers and not enough table in the room to put on personal belongings
Poor 1.0
Pros: Proximity to airport
Cons: Unsafe Horrible
Okay 4.0
Pros: The pick-up from the airport went ok
Cons: Very noisy room No breakfast before we had to leave even though we were told there would be
Excellent 9.0
Pros: Everything, did not try the breakfast there though
Cons: It was a bit cold in the room
Good 7.7
Pros: The staff were really helpful with giving good recommendations for food & places to visit & for arranging travel to airport.
Excellent 8.0
Pros: Very friendly and helpful staff. They are very good for setting up a taxi to the airport, even very early in the morning. The option to cook your own breakfast with the available food is nice. The location is very close to the airport, about a ten minute walk, or a two minute taxi ride. I found staying there very affordable, comfortable, and perfect for stopping through while on a layover between flights.
Cons: Suggestion from taxi drivers that this neighborhood is "very dangerous." I didn't actually witness anything to suggest that, but the reputation had me on my toes.
Hostel Mexico DF Airport - Mexico City
Rated no. 5
8.4
Excellent 8.4
Based on 1,371 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Facilities
8.4
Location
8.8
Overall
8.6
Overall 8.3 Excellent
Based on 2,503 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.4
Location
8.8
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.7
Cleanliness
9.0
Comfort
8.5
Facilities
8.5
Location
9.5
Overall
9.0
Cleanliness
8.8
Comfort
8.6
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.5
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Facilities
7.2
Location
8.7
Overall
7.4
Cleanliness
8.4
Comfort
8.3
Location
8.7
Services
8.0
Staff
8.4

Excellent 8.0
Pros: nice restaurant, friendly staff, clean room comfortable bed.
Cons: we were a couple but the room only provided for a single
Excellent 8.0
Pros: location was perfect! free shuttle from the airport and back! The staff super attentive!
Cons: The rooms are super old and carpet was dirty. Didn’t complain for the prince. I guess you get for what you pay.
Excellent 10.0
Pros: good
Good 7.0
Pros: Nice outdoor space. You get what you expect from an hotel nearby the airport. They keep your luggages in custody at the reception. Shuttle service is free and well managed except for the fact that you have to call to be informed on where to reach their office and ask for the shuttle.
Cons: The room is what you can expect from a motel: spacious, dark bathroom, functional. The pool is in the shade most of the time and it's quite small. Nobody answered when I called the number provided on Booking and nobody ever replied to my messages. I had to search on Google for the proper number to get in touch with them and ask for the airport shuttle.
Excellent 8.0
Cons: The response towards email request regarding airport shuttle took 24hrs + and by phone the reception was not to reach from the airport. So we had to look and ask our way through to find the shuttle. That took a lot of time. No garden furniture or even plastic chairs on the terrace in front of the room.
Poor 1.0
Cons: Found roaches in the room and the floor was not clean as expected
Good 6.0
Pros: The price it’s ok facilities great
Cons: Fridge at the room and hot water to make coffee so important
Excellent 9.0
Pros: Close to airport
Cons: It did not have a microwave or refrigerator
Poor 1.0
Pros: None
Cons: Paid for suite and was told not available and given regular room and was charged suite price. No price adjustment
Excellent 9.2
hy we arrived by just walking over the bridge from airport, Lookdown in CDMX but just arroung we found supermarket, Tacos and Sim Cards and with taxi just 5 minutes to the center! To cold for use the pool !
Excellent 8.0
Pros: This is a hotel in a walking distance from airport. But the way is a bit tricky. You have to close a very big avenue over the bridge. Hotel is located very close to it, so you can hear noise even in the night. There are almost no flights in the night but there are many (at least in our period) in the afternoon/evening. On average hotel is fine for a few nights, there is everything you might need, just everything a bit old. Price kinda reasonable, I paid 116 euro for two nights and for this hotel in current shape it is a bit overpriced. But personal was very kind and helpful. They also have a free transfer to airport (both terminals), which is a nice feature. There is a small gym and pool. Everything is clean and territory is green and taken care. My rate could be higher if some issues were fixed.
Cons: What can be improved: 1) Hotel needs renovation. Rooms and blocks are old 2) Almost nobody except receptionists speaks English, sometimes it is really hard to explain what do you want for a breakfast for example
Excellent 9.0
Pros: I like the fact that it was very close to the airport and restaurants
Cons: Everything was great! The only thing I would add is a coffee maker
Excellent 9.0
Pros: Very bright reception area,staff were very friendly and helpful. Room and common areas were clean. Food was very good in the restaurant. Would definitely stay again. Shuttle service worked very well once we figured out where to find it.
Cons: All good
Poor 1.0
Pros: Location
Cons: I left money in my bag while I went to the bar, the money was stolen.
Good 7.0
Pros: It was clean, good size rooms, the hotel Looks in good condition
Cons: It just took them a long time to get my room. I understand that I made the reservation as I was walking in but, It still took me 30 minutes to get my room and when you are there for 4.5 hours only, I felt like I wasted 20% of my sleep there at the counter
Excellent 10.0
Hotel very convenient for those arriving from Italy as the shuttle arrives in 3 minutes at the hotel. You will have the opportunity to rest without having to move to the chaotic Mexican metropolis. The structure is a little dated, but right now there are some major renovations of the hotel itself. In fact, two wings of the complex are closed due to the renovation of the rooms. The staff takes the soul to make you feel good. The price is equivalent to what you find. Seen obviously better, but this hotel will not disappoint you.
Excellent 10.0
Pros: Clean, quiet, free shuttle to and from the airport. Beautiful grounds, safe, quite a few English-speaking staff.
Excellent 9.7
Pros: Clean rooms, comfortable bed with two types of pillow (I like softer) and nice sheets. Coffee and tea available in the early morning. Good quality amenities. An employee was waiting at Gate 4 of the airport with names of reservation to make sure they got on the shuttle. The staff was friendly as was the chofer. Two bottles of water were in the room as a courtesy.
Cons: There were a few spots that had a bit of wear and tear in the hallways.
Excellent 10.0
The staff at the front work area was inviting and professional. we went through a lot of time at the restaurant and found the food to be scrumptious with the exemption of a few beef steaks that were though. the servers were exceptionally mindful and had tolerance with us since we went through a lot of time talking with the family. We took advantage of the nice gardens and swimming pool to unwind. The rooms are pleasant and quiet. we did not hear any noise from the planes, only now and after that fire crackers from a church that's close to the hotel. I would not hesitate to stay once more at the Fiesta Hotel Aeropuerto Hotel when I go back to Mexico.
Excellent 10.0
Pros: Clean has good water pressure
Excellent 10.0
Pros: The first thing that my husband notice was Ricardo, our waiter. He was going from table to table making sure everybody had everything and giving more of him that what was asked of him. The food was good, which to be honest I wasn’t expecting at a hotel. The room was clean and comfortable.
Cons: The only thing I didn’t like was that the coffee cups that they have in the hall for the morning “to go coffee” they don’t have a sleeve so the cup fell super hot and they didn’t have Splenda only stevia nor little stir sticks or a lid.
Excellent 10.0
Pros: Very close to the airport.
Cons: Got a very good night's sleep.
Excellent 10.0
Pros: We booked an Executive Double room online in the middle of the night just a few minutes prior to arriving. Professional staff, comfy beds, rooms and premises are clean.
Excellent 8.0
Pros: Location
Cons: No
Good 7.0
Pros: Close to airport
Cons: Restaurant prices too high
Excellent 10.0
Pros: Everything was a wonderful, the room, restaurantes, staff, great people
Cons: Nothing, everything was good !!!
Excellent 9.0
Cons: No, it was fine.
Excellent 10.0
Pros: Close to airport
Cons: No water heater for pool
Good 6.0
Pros: Close to airport
Cons: Needs better elevators Needs exhaust fans in bathroom Pool area needs to accommodate children under 4 feet Bathroom smelled like there was an open drain!
Excellent 8.0
Pros: Close to the airport, clean and nice room, free shuttle
Cons: A little noisy and slanted
Good 7.0
Pros: The lobby looked nice. The courtyards were nice too!
Cons: There was a mistake at check in.
Excellent 9.7
Pros: Very close to the airport, free shuttle and very good food in the restaurant!
Good 6.2
Pros: Huge buffet for dinner and breakfast. Loved that there was a restaurant and bar, as well as 24hr room service available. Great location to the airport - we walked!
Cons: Room was slanted - the whole room and floor we were on for that matter was slanted - gave us vertigo!
Mediocre 2.0
Cons: RESERVATION WAS CONFIRMED ON THE WEB I GOT TO THE HOTEL AND RESERVATION WAS NOT THERE HAD TO PAY WALK IN PRICE
Excellent 8.8
Pros: Breakfast was included in the rate. Great breakfast and very friendly staff. They made our stay pleasant. Transportation to airport was very satisfactory. I would go back again.
Cons: The bathrooms could be more modern but satisfactory
Excellent 10.0
Pros: Fast and convienent.
Good 7.1
Pros: Clean and comfy rooms
Cons: Seemed to have poor customer services skills at the restaurant area.
Excellent 10.0
Pros: clean hotel , friendly staff
Cons: no refrigerator
Fiesta Inn Aeropuerto Ciudad de Mexico - Mexico City
Rated no. 6
8.3
Excellent 8.3
Based on 2,503 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
7.3
Location
8.8
Overall
7.7
Overall 8.3 Excellent
Based on 1,908 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
7.3
Location
8.8
Overall
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.5
Staff
8.7
Cleanliness
8.8
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.6
Cleanliness
8.5
Comfort
8.4
Location
8.6
Overall
8.0
Services
8.2
Cleanliness
8.7
Comfort
8.5
Facilities
2.0
Location
8.8
Overall
6.5
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.3
Staff
8.3

Excellent 9.0
Pros: Great overnight stop and airport services. Very satisfactory and convenient. Very good room service
Mediocre 3.0
Pros: Staff of the front made racist comments.
Cons: Outside tables are unclean and the breakfast staff was insufficient and thus the service was very slow.
Excellent 10.0
Pros: excellent service and staff, beautiful property.
Cons: nothing, everything was great and an excellent staff
Excellent 10.0
Pros: Excellent, all brand new
Cons: None
Excellent 10.0
Pros: I felt the value for the price, and being a reasonable distance from the airport to be excellent
Excellent 10.0
Pros: Erick at the front desk went above and beyond, he was very helpful.
Cons: It would be nice to have bigger complimentary bottles of water, other than that, everything was great!
Excellent 8.0
average location, about 5mins away from subway station
Okay 5.6
Price is good but basic facilities like even a Coffee kettle is missing from the room. Even Water is not for free, so be prepared to pay for everything. Breakfast is just minimal...
Excellent 9.6
This modern hotel is about 30 minutes away from terminal 1 on foot - or you may take the complimentary shuttle that runs hourly around the clock. After missing the last flight of the day, I was pleasantly surprised by the design of the property and the efficiency of all staff members. Rooms are spacious and comfortable. I liked the comfortable bed and the shower with a good range of temperatures. I appreciated the complimentary bottled water. I did not have a chance to try the complimentary breakfast due to the early departure time of my new flight. I would certainly consider this hotel again in case of any future flight irregularities. Thank you very much!
Good 7.6
As promised,, close to airport. Also close to the F1 race track. A good hotel including airport and fair priced hotel to track taxi service. Good value for your dollar on race days. There is a parking lot under the Hotel so driving in is possible. if you have the courage. Up front price may seem a bit high but it is an F1 race weekend and if you are willing it is possible to walk to and from the track, or even the airport.. Wish they had a dining room but glad the breakfast kitchen is there to start your day and that there are several restaurants within a short walking distance to suit most tastes. Perhaps they could organize a shuttle from the hotel to the track for next years race weekend.. I hope that this response to your request for and opinion will lead to better service for you and for me.
Mediocre 2.0
Pros: Nothing
Cons: I made a reservation for this hotel because it is near the airport. I showed up late after a long day of traveling. After waiting for a very long time, the receptionist showed up and told me that there had been a problem and that they did not have a room for me. I found out the next day that I had been charged for the room. No amount of calling the hotel would fix the problem.
City Express Ciudad de Mexico Aeropuerto - Mexico City
Rated no. 7
8.3
Excellent 8.3
Based on 1,908 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.2
Facilities
6.4
Location
8.4
Overall
8.2
Overall 8.2 Excellent
Based on 1,776 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
6.4
Location
8.4
Overall
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Location
8.4
Services
8.1
Staff
8.7
Cleanliness
7.2
Comfort
7.2
Facilities
6.4
Location
6.8
Overall
7.6
Cleanliness
8.4
Comfort
8.1
Location
8.3
Services
8.1
Staff
8.8
Cleanliness
8.4
Comfort
8.3
Location
8.1
Services
8.2
Staff
8.6
Cleanliness
8.5
Comfort
8.2
Facilities
5.3
Location
8.4
Overall
7.6
Cleanliness
8.4
Comfort
8.0
Location
8.3
Services
7.9
Staff
8.7

Mediocre 2.0
Pros: Comfortable bed and good wifi
Cons: Our stay here was a mess. First, the room didn't match the online description. Then water was turned off for the entire hotel between the hours of 12pm-7am. When it was turned back on we didn't have any hot water. The overnight staff was very rude about the situation and it really wasn't that convenient for the airport. I would not recommend.
Good 7.6
Good enough for a late night arrival. Doesn’t show by name on Uber. Address of hotel on Agoda is not correct. Uber shows it as mini suites hotel. Door guys were great. Front desk guy was sleeping soundly and it too the door guys awhile 5-10 minutes to rouse him. Breakfast was really tasteless and coffee just brown water. Skip it. Ok otherwise.
Okay 5.0
Cons: they didn’t have hot water to shower my baby in the afternoon. bathroom was really dirty :(
Excellent 8.0
Pros: staff was very friendly and helpful
Cons: the shower door was loose . just a very small roll of toilet paper . no restaurant available
Okay 5.0
Pros: Nothing.
Cons: - Towels are in a bad condition - we were only given one towel between two of us for showering, shower mat and drying hands. Not acceptable. - Quite far from airport, not really walking distance. - The area is dodgy. - The breakfast is very poor for vegetarians and nothing at all for vegans. - The staff do not speak English so it is difficult. - It is noisy! - There was all hot trapped in the hairdryer. - The room smelt like sewage.
Mediocre 2.0
Pros: Was informed this is a v high crime area in Mexico and leaving the hotel at night is not advised. So we did not stay there. I lost my money as I could not cancel. Safety for travelers needs to added to your questionnaire.and survey.
Cons: See above
Good 6.0
Pros: Location
Cons: Next room noise abatement
Okay 4.8
Pros: The food was suprisingly better than I thought. I ordered pollo con mole and it was a chicken breast with mole. Very healthy I would say. I also had a side of their spicy potatoes. Also mildly spicy and very well prepared.
Cons: There was nothing accompanying my main dish. At most some rice would have been nice maybe some beans. The price to value was not justified. I would recommend this place if you are stranded at the airport, but not as destination place to stay.
Hotel MX aeropuerto - Mexico City
Rated no. 8
8.2
Excellent 8.2
Based on 1,776 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Food
8.2
Location
9.3
Overall 8.0 Excellent
Based on 9,370 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Food
8.2
Location
9.3
Cleanliness
5.0
Comfort
5.0
Facilities
4.0
Location
9.0
Overall
6.0
Cleanliness
8.2
Comfort
7.7
Facilities
7.5
Location
9.7
Overall
7.7
Cleanliness
8.3
Comfort
8.3
Location
9.3
Services
7.9
Staff
8.4
Cleanliness
8.3
Comfort
8.3
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Facilities
7.7
Food
6.5
Location
9.2
Cleanliness
8.3
Comfort
8.2
Location
9.3
Overall
9.5
Services
7.8
Cleanliness
8.3
Comfort
8.3
Facilities
5.0
Location
9.2
Overall
6.0
Cleanliness
8.2
Comfort
8.1
Facilities
8.1
Food
10.0
Location
9.2
Cleanliness
8.0
Comfort
7.9
Location
9.1
Services
7.5
Staff
8.0

Good 6.0
Pros: Room service dinner is good. Very expensive though.
Cons: The rooms are now really old and starting to look run down. Most of the staff behind the counter is nice, but of few are arrogant and not interested in you at all.
Excellent 8.0
Pros: We like the place, perfect for overnight stay.
Cons: They overcharged us, booking showed one price but once we arrived to check in, price was around 25% more
Good 7.0
Pros: Very conveniently located next to the airport and sky train. All can be easily done by walking. So very convenient for overnight layover at the airport.
Cons: The hotel really need refurbishment. For example, bathroom was in horrible condition. Waiting time at the check-in was far too long. Obviously they play on the card of location.
Good 7.0
Pros: Comfortable beds, spacious room.
Cons: No mini bar, dressing gown, slippers. It was 5 stars after all 🤷🏽‍♂️
Poor 1.0
Pros: Nothing
Cons: The hotel is a building site and should be closed . You cannot sleep as you have constant hammering and banging and drilling. I strongly advise people to steer well clear of this hotel until the building work is over. I have moved rooms twice as have the builders , i now find myself sitting in the airport terminal to get away from the hammering . Not the sleep i wanted!!!!
Excellent 10.0
Pros: it was close to the airport
Poor 1.0
Pros: Location is walking distance from the airport (no need to go out from the airport- just need to cross a bridge)
Cons: The room was absolutely filthy. Bed sheets and bathtub were disgusting (visibly dirty). Check in process was a nightmare. The hotel has an agreement with an airline to accommodate people with cancelled flights (obviously they don't have a reservation) I did had one but was of no help. I still needed to wait 1hr in the queue to do my check in. A different queue should be available for those that have already a reservation and avoid us the hassle of the queue. At the lobby bar the vibe is quite strange we did not feel comfortable; there were quite a number of old man engaging with young women in a strange way.
Excellent 9.0
Pros: Don't got breakfast
Cons: Add to room Freezer, microndas and coffee maker
Okay 5.0
Cons: Bad check in experience, we had to wait too long. The furniture in the rooms is old, the beds are uneven, the bathroom door didn’t lock properly
Excellent 9.6
If you miss a flight connection in Mexico City and need to stay over the night, this is the place. If you are in terminal 1, take the sky bridge on the second floor near Puerto 3. If at terminal 2, there is a shuttle outside the baggage claim on the right and down a ramp outside. Good luck.
Excellent 10.0
Connected to Terminal 1, just a short walk to the gate. Clean, great restaurants, nice staff.
Excellent 10.0
Pros: clean and update. Professional Staff.
Mediocre 2.4
If you do not speak Spanish skip this hotel, the staff DO NOT understand English.The TV only has Spanish shows and god forbid you put on headphones someone will barge in to your room to make sure you are “safe” since housekeeping can’t read the do not disturb signs outside your room…. If I could give a rating below 0 that would much better describe this place.
Okay 5.0
Pros: Very old and not kept up to a level they claim to have, location is all they have going good for them
Cons: Dirty carpet, uneven surfaces, lack of maintenance, understaffed
Poor 1.0
Pros: The only friendly staff was housekeeping.
Cons: We have stayed here many times. However, this will be the last one.  He was extremely rude to our guests who went to visit us to the hotel. Hotel employee was belligerent, impolite towards me and my family. Unacceptable behavior.
Excellent 8.0
Pros: Rooms were fairly quiet for being connected to the airport. Beds were comfy.
Cons: Had to wait in the lobby about a half hour to check in late at night. There were a rush of travelers all at the same time.
Excellent 8.0
Pros: Staff
Cons: Cleanliness
Excellent 9.2
I stayed there two nights for stop over flights. I had nice rooms and a nice breakfast the day I had a later flight. Recommended.
Good 6.2
Pros: Breakfast was OK, staff at restaurant is friendly and they follow the protocol. Location is important.
Cons: Room was old and out dated, needs remodeling, smells like humidity, beds were old, low and sunken, TV was really old with poor signal and it was hard to control water temp.
Excellent 10.0
Pros: Good room. Clean. Convenient to airport. Transport to other terminal. Helpful staff.
Cons: No
Good 6.8
Pros: Accessible, and easy to get around!
Cons: It does not feel like a 4 star hotel.
Okay 5.0
Pros: Its location: conveniently located and connected to the airport terminal.
Cons: The facilities are rundown and urgently need refurbishing. The room carpet looks old and dirty. The marble floor hallways are cracked in some areas, the ceilings and walls show badly done paint jobs. Not what I would expect from a Camino Real Hotel
Okay 4.2
Pros: Close to airport
Cons: Food was burnt. Everything was old and falling apart. Valet Parking was the worst EVER. Lost my ticket and had to go through hell to get car back, they made me miss my flight, worst service ever.
Poor 1.0
Pros: location
Cons: weak/poor English. We could not find our room because it was in a different tower/building, due to no maps and the poor English we wasted 30 minutes wandering around dragging suitcases up and down elevators, very frustrating. The room was old.
Excellent 10.0
Pros: Convenient locations
Cons: Nothing
Excellent 9.0
Pros: The location is very convenient and the place is very clean.
Excellent 10.0
We booked this, because our flight arrived very late at night and it was the closest hotel to the airport. We had a good night's sleep, in a good bed and with thick curtains that made it easy to sleep. The reception was helpful and the tap water was drinkable! I was more surprised than I told you, but I did not suffer any ill effects. The breakfast was good, the only disadvantage was the price. I would use it again under the same circumstances, if we had arrived earlier, we could have done it in the center, for cheaper accommodation.
Excellent 10.0
It is a nice hotel. With an amazing pool, which you can not use, as it was late and dark at 6pm, and not facing the pool. Modern, spacious and comfortable. The rooms are fine, without shrillness. The service is 'there', they give the right thing, they need to know more about customer service. There is WiFi in the lobby and also the rooms, and it works well. Silent, he sleeps very well. It is very far from the center, in an area that is not at all cute, or commercial. In a while, there will be a mall in front of you and the area will surely be more attractive. The restaurant is medium. The attention too. The food is acceptable, and the price very accommodated.
Excellent 10.0
Pros: Just a sky bridge away from terminal 1
Mediocre 3.7
Cons: It's an old hotel and too expensive.
Good 7.0
Pros: Location is great as you can walk directly across to Terminal 1 of the airport.
Cons: It was a very slow check-in process; not even counting the line-up!
Good 6.0
Cons: when we got to the hotel there was a line of about 30 people doing the check in the line was terrible and it was about 12 am in the night
Okay 4.8
Pros: Breakfast was good but expensive
Cons: We waited over 30 minutes for the shuttle bus to pick us up at the airport. When we arrived, we waited over an hour to check in because the line was so long and there were only three employees checking people in. We had already made the reservation and pre-paid, but still waited in line when there were others that either had not made reservations or had not paid. When we finally got our room key, the employee didn’t inform us that our room was in another tower, so we spent 15 minutes just looking for our room. There were no signs either indicating that our particular room number (and other) were in another tower.
Excellent 9.0
Pros: Convenience. Walk from the airport in 1 minute.
Cons: Room was a little dark.
Excellent 10.0
Pros: everything, location, food was great
Cons: The only thing I didn't like is that when i did the reservation.. it clearly said breakfast included. They told me no and I've had to pay for it...that's the only thing I didn't like
Excellent 8.0
Pros: Our flight was canceled, so it was very last minute. We spoke with the front desk and they let us check in early so we could truly rest and relax before a another big day of travel.
Cons: Had a real hard time finding where the workout and pool area was. Was not labeled well. Could not find that info in the room either. We
Excellent 8.0
Pros: Location five minute walk to check in
Cons: A little outdated but nice enough
Excellent 9.0
Pros: Good service from the staff, in particular when a person in mine room got sick with high fever & right away (5 am) sennt us a urgent care doctor an excellent one...stayed a 2 ngth they made easy, & saved us in the.rate by rebooting online
Cons: The bathroom can use minor. Maintenance
Poor 1.0
Pros: Location and staff is helpful
Cons: I did my reservation dor a double room with 2 beds they gave me a little room with 1 bed not at all what I did reserved I will not use this website never again to make a room reservations
Okay 5.1
Pros: Location, location, location & the great customer service
Cons: Rooms extra small with stained carpet, damaged walls on hallways. Facilities need a TLC badly
Excellent 10.0
From the receptionist to the shuttle driver. GREAT! It was 20-25 min from the airport (due to traffic) and as we had a 7am flight it meant getting the 5am shuttle. The hotel itself, the accommodation and facilities were top class in every aspect and detail. It was a huge help that the shuttle driver and the receptionist spoke English. I am glad we listened to their advice re leaving early as the 6am shuttle would not have got us there on time. I only wish we could have had more time to enjoy the luxury of the room and all the services offered. We did manage to squeeze in a 24-hour room service breakfast! Spotless! Would definitely recommend Nothing more I could ask for just continue giving the guest the great service that you provide.
Good 7.4
Pros: Literally 25 yards from the airport. Incredibly convenient if you have a morning flight. Friendly staff. No comment on the amenities, as we arrived late, went straight to bed, and woke up for our early flight.
Cons: The air conditioning thermostat in our room was not functioning correctly. We had to chose between AC on full blast (way too cold to sleep) or AC off (way too hot/humid to sleep)z. Plus the beds were old and had springs poking us. It made for a really crappy night’s sleep.
Good 7.7
Cons: Extremely slow check in, like 10 minutes
Good 7.0
Pros: Location was excellent!
Cons: The room was cold and did not have central heating. I had to ask for a portable heater.
Excellent 9.4
Pros: Walk over the bridge at gate 4 and you are there. Has a shuttle to terminal 1
Cons: Too cold. Couldn't get the room warmer
Excellent 8.8
Pros: A very helpful staff
Excellent 9.7
Overall it was very good. The only thing is that I had to change rooms because the air conditioner wasn't working and it was late at night. But I have to say that they got the other room fast for me.
Good 7.7
Cons: Beds are too small for a couple
Excellent 8.8
Pros: Having stayed in this hotel a number of times before (mostly because of its convenient location) by and large the hotel exceeded my expectations. It has been recently renovated, and the result is very good. My room was impeccable and in excellent condition, the beds very comfortable and the bathroom amenities well above average.
Cons: The only thing I don't like is the lack of free Wi-Fi and the price of food in the La Huerta Cafe.
Excellent 8.2
Pros: Well located for an airport overnight. Helpful, friendly staff.
Cons: The room had a slight smell of mildew and the windows do not open. We turned off our A/C unit which seemed to help. It's the kind of place where drivers and bellhops are eager to take your bags from you and carry them short distances for you. I didn't have any cash on me and there were three times just on our arrival and check-in where I felt I should have tipped someone.
Good 6.0
Pros: Convenient location with shuttle to and from airport. There is a pedestrian bridge to terminal 1.
Cons: Everthing but the location. Old, run down. Needs new furnishings. And in true Camino Real fashion there are randon holes cut in the walls an patched terribly. The carpets are old.
Excellent 8.2
Pros: It is physically connected to the airport (Terminal 1) by a short walkway which makes it very convenient for an otherwise chaotic Mexico City airport
Cons: No coffee maker in the room which would have been a small addition. Also, not related to the hotel but rather the airport: this hotel is only connected to Terminal 1 but all Aeromexico/Delta flights operate out of Terminal 2 which is something like 3 miles away. There is an "AirTrain" connecting the terminals but it was not functioning. This forced me to take what is, basically, a public bus between the terminals which would be fine with the exception that they, literally, charge you MX $14 pesos to take you there and I did not have them in local currency. BIG HASSLE and completely unjustified. Shame on the airport administrators!!!!
Excellent 10.0
Pros: A great location if you have an early departure!
Cons: Location!
Good 6.2
Pros: Not as expensive as the other 2 hotels directly connected to the airport, easy access, quick check-in.
Cons: The hotel itself looks and feels dated, however this is absolutely secondary
Excellent 9.4
Pros: Price was spot on. Breakfast for every budget. Great staff very friendly. I would stay here again.
Good 6.5
Pros: Beds were comfortable, shower hot, doormen and luggage guys very nice. Location very convenient to airport.
Cons: Very disappointed daughter when found out pool was closed for maintenance....also ridiculous that a "nice" hotel charges extra for internet and refrigerator is locked up tight unless you call for a key. (When i mentioned the pool to the desk staff at least they gave us "free" internet access. ) The hotel restaurants were crazy expensive- a $20 personal pizza? Not even a continental breakfast nor coffee included with room. I thought the name Camino Real guaranteed a certain quality or luxury, but not so impressed.
Excellent 8.5
Pros: The location is the main reason we always return to the Camino Real. It is at the airport, so there is no need for taxis nor any worry about traffic.
Mediocre 3.1
Pros: Only Closed to Airport
Cons: Horrible Service, Very unfriendly Staff, very poor trained Personnel, very poor value for money charged !!! Definitely not recommended for any stay if there are other options!!!
Camino Real Aeropuerto Mexico - Mexico City
Rated no. 9
8.0
Excellent 8.0
Based on 9,370 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
6.9
Location
9.4
Overall
7.0
Overall 7.9 Good
Based on 2,358 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
6.9
Location
9.4
Overall
7.0
Cleanliness
10.0
Comfort
9.3
Facilities
7.3
Location
10.0
Overall
7.3
Cleanliness
8.4
Comfort
8.3
Location
9.5
Services
8.0
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.0
Comfort
7.5
Facilities
7.2
Location
9.0
Overall
7.1
Cleanliness
8.2
Comfort
8.1
Location
9.3
Overall
9.0
Services
7.7
Cleanliness
8.5
Comfort
8.4
Facilities
4.0
Location
9.4
Overall
6.0
Cleanliness
8.3
Comfort
8.4
Facilities
6.5
Location
9.3
Overall
6.3
Cleanliness
8.1
Comfort
8.1
Location
9.3
Services
7.6
Staff
7.9

Excellent 8.0
Pros: you can walk to the hotel. easy to find.
Cons: they do not accept mastercard credit cards. had to go back to the terminal to get cash ( with the same credit card ) to pay the room.
Excellent 10.0
Pros: Room was perfect. Clean, comfi and neat.
Cons: N/A
Excellent 9.0
Pros: Perfect position for business activities. Perfect place where to get in to a plane in 20 minutes. You can sleep until the very last minute. Very silent hotel, well structured, perfect for a couple of days staying and travelling up and down Mexico. A couple of good restaurants in the arrival hall of the airport.
Cons: Some good relaxing/chill music is something I really like at the main hall..., it makes me feel always well.
Poor 1.0
Pros: Location
Cons: Bed bugs or fleas
Excellent 10.0
Pros: The staff where professional and very nice. The room was very clean, the food was like from my own kitchen (delicious) location location definitely coming back
Excellent 10.0
Pros: I am a fan of NH Collection, always on point, clean with an amazingly kind staff.
Cons: Only a minor thing, toiletry was incomplete, no body lotion or shower cap, which is always available.
Excellent 9.0
Pros: Location
Excellent 9.2
Nice spacious room and delicious breakfast
Excellent 10.0
The location and facilities are very good, if you are planning to stay around the airport area.
Okay 5.2
The room was smelly and not clean. The first room that the staff gave to me hadn’t been cleaned and then I asked them to change a room. The second room looked neat but was still not clean enough!
Excellent 9.0
Pros: Location
Cons: Poor internet conexion
Okay 5.4
Pros: Better food, better beds
Excellent 10.0
Pros: .
Cons: .
Excellent 9.4
Pros: Breakfast was really complete and location is inside of the airport.
Cons: the host room wasnt that clean.
Good 7.1
Cons: The showers, that didn't have hot water!
Excellent 9.0
Pros: It is new and the rooms are big and comfortable.
Mediocre 3.0
Pros: Close to the airport.
Cons: Covert dirty and seemed it was not taken care of. Also, very dingy and darkly lit.
Okay 5.0
Pros: Location and Convinience
Cons: The room was small. No hand towels, no face towels. No cups for coffee. Checking in was extremely slow.
Good 6.2
Cons: The hotel is dated, has seen better days and needs complete revamp. Not worthy of its 5 star designation.
Good 6.0
Cons: The toilet was running all night
Poor 1.0
Pros: Didn't like anything about the hotel.
Cons: The price per night was ridiculous. There was nothing worth that was $--- a night. Plain hotel room with no refrigerator or coffee maker. Not worth the price. Then they wanted $16.50 per person to eat for each meal. The hotel was hard to find.
Excellent 10.0
Pros: In the Airport
Good 6.0
Pros: The location
Cons: The bathroom light did not worked and there was trash left in the sink.
Excellent 10.0
Pros: very quiet and clean and the bed was heavenly.
Cons: I found the food very much not to my liking. I ordered a Mexican plate - found it flavorless, dry - only had a few bites. then I ordered onion soup so I would have something in my tummy. beyond salty. inedible. no cheese on top. another waste of money
Good 6.0
Pros: Other than the shuttle issue, the hotel was good
Cons: Hotel falsely advertised, shuttle service. I booked on the basis of shuttle, however, when I called them right after booking about 6 hours before my expected arrival, I have told that they need a minimum of 24 hours notice to arrange shuttl
Excellent 9.0
Pros: Located within Terminal 2. Ample and clean rooms. Very luminous. Attentive staff.
Okay 4.0
Pros: Close to Terminal 2 of the airport, filled mini bar.
Cons: Shower could not hang on wall, very annoying to keep it in one of your hands all the time.
Excellent 9.0
Pros: Great staff great food great location.
Cons: There was a lot of noise coming from the restaurant plates being set on tables and people talking loud very early in the morning that woke me up and ruined my sleep.
Okay 4.0
Pros: I liked that it was in the airport.
Cons: I saw a lot of mold in the pool. My room smelled of mold as well. I totally regret staying at this hotel. I chose this hotel because it was listed at 5 star however I would rate it at 3 star at best.
Excellent 10.0
Pros: Location, Room size & bed
Excellent 10.0
Pros: Lovely hotel.. Enjoyed the decor, furnishing, amneties, a very comfortable bed, the in terminal convenience and the divine ambience! Wifi in all rooms, outside, poolside. For those traveling without tablets or laptops, there are 2 PC's provided free of use near the lobby area. The staff are very friendly and serviable. Going beyond the usual offerings. Example: ask for a wake up call, you get 2! One at the exact time you require and another 5 minutes later just to make sure you are awake! Very thoughtful! We were also congratulated for our 25th anniversary with complimentary offerings of lovely extras. They know how to treat you well here! Thank you for making our stay even more special! The buffet breakfast was very good, with popular hot breakfast dishes and tasty mexican dishes, an omelette station, a nice variety of fruit, deli meats & cheese, waffle maker, cold cereal selections, many different juices, regular coffee or esspresso, sparkling wine mimosas. Long breakfast hours which is convenient to early travelers or those that wish to sleep in. We stayed here on our way to vacation and on our way back. We will certainly choose to stay here again when transiting through Mexico City airport. In my opinion, this is the best hotel at MEX and we've tried them all!!
Good 6.2
Pros: Proximity to airport
Cons: Shower was not clean. There was presence of mold due on tile corners all around.
Good 6.5
Pros: Took me one minute and 45 seconds to walk from my room to the security line -- fit the bill perfectly for an early-morning flight.
Cons: The price gouging was annoying. My night was first listed at $100, but I had to wait a few days to be sure. It was then $170. For kicks, I looked again the day before . . . and it was up to $250. WRONG! It's comparable to the Camino Real at the other terminal, but way pricier. They have the right idea, but are ethically challenged . . . making them a necessary evil. I'd stay there again if I HAVE to because of schedule, but I'd work pretty hard to use one of the other airport hotels first.
Excellent 9.6
Pros: Everything was great. Very clean and in the airport terminal so we were close for our 6 a.m. flight
Cons: Not a good space for dining in the room. It was fine though, we just are on the bed.
Good 7.3
Pros: Close proximity.
Cons: If you have an early morning flight from terminal 1, remember there is no way to get to terminal 1 from the hotel prior to 5 am. The train from T2 to T1 does not start until 5 am. For a place to sleep overnight, it is overpriced. But they are all overpriced close to the airport. So much so, that when used only as an in-transit airport, I'll try other airports.
NH Collection Mexico City Airport T2 - Mexico City
Rated no. 10
7.9
Good 7.9
Based on 2,358 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.6
Facilities
6.0
Location
7.6
Overall
6.0
Overall 7.7 Good
Based on 510 reviews
Cleanliness
8.0
Comfort
7.6
Facilities
6.0
Location
7.6
Overall
6.0
Cleanliness
7.9
Comfort
7.7
Location
8.1
Services
7.7
Staff
7.3
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.7
Comfort
7.3
Location
7.3
Services
7.1
Staff
7.5
Cleanliness
8.0
Comfort
7.7
Location
7.6
Services
7.4
Staff
7.7
Cleanliness
8.3
Comfort
7.9
Location
7.7
Services
7.7
Staff
8.2
Cleanliness
7.9
Comfort
7.7
Location
7.7
Services
7.4
Staff
7.6

Excellent 10.0
Pros: great location and cool staff. Simple and efficient.
Excellent 8.0
Pros: the room is super lovely, clean and comfortable!:) I could rest good and enjoyed the big bed. The owner is super friendly even we didnt talked the same language he tried to helped me! I appreciate that a lot🙏🏼 also the room is near the airport and you can take the train to there✨
Excellent 10.0
Pros: The staff at the hotel was super awesome, they went the extra mile to understood what I was saying and would print on a paper in English so I’d understand the conversation we had at check in. Rooms are super comfortable and clean, peaceful and safe. The location is about 2 train stops from Burger King & Walmart but the metro was a fun experience. I totally recommend ❤️
Excellent 10.0
Pros: Huge room super close to the airport and really cheap
Cons: Everything was good
Excellent 8.0
Pros: We were fist family: with two kids (6 and 1 years). Comfortable big room, friendly staff.
Excellent 8.0
Pros: Location close to airport. Very clean and great staff.
Cons: That specific time was under remodeling. No chance for extra sleep. But I still recommend it
Excellent 8.0
Pros: Spa tub in room was wonderful. Large spacious rooms with nice furnishings. High-end, large bathroom vanity mirror. Very nice for the price. 5 min walk to Metro Agricol Oriental.
Cons: The hotel roof is closed, so if you wish to smoke you will be asked to do it in the street (which is actually the freeway, very loud and dusty). Otherwise no other issues.
Good 6.2
Pros: Uber’s were available
Cons: Carpet should be updated
Hotel Estrella de Oriente - Mexico City
Rated no. 11
7.7
Good 7.7
Based on 510 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
6.8
Location
9.1
Overall
6.3
Overall 7.6 Good
Based on 1,166 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
6.8
Location
9.1
Overall
6.3
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
5.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.6
Cleanliness
8.1
Comfort
8.1
Location
9.1
Services
7.6
Staff
8.5
Cleanliness
10.0
Comfort
9.0
Facilities
5.0
Location
10.0
Overall
6.0
Cleanliness
8.1
Comfort
7.9
Location
9.1
Overall
4.0
Services
7.3
Cleanliness
8.3
Comfort
7.8
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
7.3
Cleanliness
8.0
Comfort
7.8
Location
9.0
Services
7.2
Staff
8.1

Okay 5.0
Pros: The staff were great. The food served was above expectations. The lobby was comfy and inviting.
Cons: The hotel was very poorly marked. No signs at all. We wandered around the airport for nearly an hour until someone took us to the hotel. Then the only way in is via elevator, and it the button to call the elevator was not working properly, took 5 minutes to get it to work. I thought I would have to call the front desk. Then found out, even though we were staying at Airport, we would need to get back to Terminal 2, and should leave the hotel 3 hrs prior to our flight, so at this point, we only slept for 5 hrs.
Excellent 10.0
Pros: Room
Cons: That I was alone
Good 7.0
Pros: Location is very convenient, it can’t get any closer to the airport. Right by the exit after baggage claim. To get to Terminal 2 (domestic flights aero mexico) you need walk down the arrival hall and take the air train or bus, the drive takes about 10 minutes. Everything was clean, the kingsize bed very comfy. Internet was good.
Cons: Due to proximity to the runways and the road leading to the airport you do have some noice, also depending on the location of ypur room. Our room faced the road which was rather noisy. We didn’t hear any airplane noise though. The bathroom smelled humid and moldy.
Mediocre 2.0
Pros: Staff were lovely; friendly and helpful.
Cons: Very noisy hotel and they didn't have ear plugs to offer their guests. I was hoping to sleep but there was a constant flow of foot traffic outside my door until 2am (probably because I was in a room that everyone has to pass to get to theirs), and lots of noise from the bar & reception. Absolutely no insulation from the noise.
Excellent 8.0
Pros: Loved the ease of the location within the airport terminal. The staff were very friendly and helpful. It was good to have a gym
Cons: Everything was perfect.
Excellent 10.0
Pros: clean, well located, breakfast was great!
Okay 5.0
Pros: Location is perfect but not so easy to find. Some sinage would help for FYI dance.
Cons: The rooms are outdates, stuffy and strange smell, bathroom not really cleaned properly, noisy.
Excellent 8.0
Pros: At airport with many options of food and items
Cons: No microwave
Excellent 8.0
Pros: Location and check in process was very simple.
Cons: Our plane got in at 12:30 am and we had to be back at our gate in the morning at 4:30, so we did not stay long. It was a nice hotel , but hard to pay $--- usd for 4 hours of sleep.
Okay 4.0
Old, dirty, windows are I fro t of walls, staff in reception is untrained and unkind. Practically zero COVID measures except for gel ataje entrance. They make you think rooms are sanitized but there was teash in the trzh can, the toilet was dirty as well as the shower.
Mediocre 2.0
This hotel is gross. Do yourself a favor and stay someplace else. When I was there they had a problem and the ac didn’t work in my room, very noisy hotel.
Excellent 10.0
Pros: Location and staff were both amazing
Good 7.2
It is very convinient if you have early mooning flight.
Excellent 10.0
Cons: It was located in other terminal... & THE WAKE-UP CALL WAS 15 MIN.S LATE.
Good 6.5
Pros: Great location and very friendly staff.
Cons: No Internet or tv for our entire stay. The power was going off continuously during our stay without any weather issues.
Excellent 8.0
Pros: Location
Cons: Towels
Excellent 8.0
Pros: Room was fine.
Cons: Restaurant was terrible.
Okay 4.0
Pros: I Only liked the location the hallway smells amazing and the shuttle was so helpful.
Cons: In my room the AC was leaking and the rug was so dirty.
Excellent 10.0
Pros: Registration was easy. The Hotel had all of my information from my reservation. No payment card was needed. Just my identification was needed and the room keys were handed.
Mediocre 3.0
Pros: it was fine
Cons: what i REALLY did not like is that i understood that i had prepaid but when i arrived at the hotel they told me that i had to pay for my room. this led to a VERY long checkin and now i have to go back and research whether i have had to pay twice.
Excellent 8.0
Cons: Bill was supposed to be posted on line, but wasn't. I asked for a receipt but didn't get a print out.
Good 7.0
Pros: close to airport and clean room
Cons: Stay away from restaurant. Way understaffed and bad attitude. Half of what they offered on menu they didn't have
Okay 5.4
Pros: Location, shuttle transportation, and staff
Cons: Room had a foul smell. Our friends had roaches in their bathroom. It felt like it was a really old building.
Excellent 10.0
Pros: The people are great!
Good 6.2
Cons: I didn't like that they would take my US dollars.. I stayed at the airport hotel for a long layover, but they wouldn't accept my dollars.. I mean Hilton is Worldwide, and in other hiltons in South America take dollars. So I had to go out and change my dollars to Mexican pesos All the while having my 2 toddlers waiting. And it was midnight. Anyways, take pesos if you're going to this hotel, because even room service only takes pesos.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: The gym
Excellent 9.7
Pros: I stayed one night because I had to take an early morning flight. No complaints at all, but I could not test the breakfast. The only thing which did not work was the power outlet at the desk to supply laptop etc, so I had to use another one which was okay. Cleaning was okay also in the bathroom. I booked it thru the internet, even I could have just stepping in, which may have been much more expensive. So I paid US $ 175 incl. taxes which was accetpable. Courtyard hat the same price, online booked.
Hilton Mexico City Airport - Mexico City
Rated no. 12
7.6
Good 7.6
Based on 1,166 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.7
Facilities
4.0
Location
7.1
Overall
7.0
Overall 7.5 Good
Based on 1,476 reviews
Cleanliness
7.9
Comfort
7.7
Facilities
4.0
Location
7.1
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Location
7.4
Services
7.6
Staff
8.3
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
6.0
Cleanliness
7.9
Comfort
7.6
Location
7.1
Services
7.2
Staff
8.3
Cleanliness
7.8
Comfort
7.7
Location
6.9
Services
7.2
Staff
8.0
Cleanliness
8.0
Comfort
7.7
Location
7.2
Overall
8.0
Services
7.4
Cleanliness
7.9
Comfort
7.6
Location
7.4
Services
7.4
Staff
8.3

Excellent 8.0
A nice and easy stay in Mexico City. Located just on the outskirts of old town, and only a 10 minute drive from the airport; it’s an easy walk to a busier part of town and the markets. Taxis are readily available. Staff was very nice and accommodating.
Okay 4.0
Pros: The tacky furniture
Cons: No coffee, hard to have a hot shower, no goddamn plugs, all quite old
Okay 5.0
Pros: The hotel is close to the bus station and metro. Big comfortable bed with clean sheets. Policeman or security near the hotel. Probably if you are staying for 1 night as we did, its okay, but be prepared for the dirt...
Cons: The location can be dangerous, but there were A lot of policemen. We found one cockroach. The floor was kinda dirty as well. You can hear noise from everywhere.
Poor 1.0
Pros: Internet worked well. I used it to book another hotel before I left.
Cons: Room was not clean and had roaches in the bathroom. Was in the room less than three minutes and left the hotel. Attempts to reach out to the property directly to address the issue has not been succesful.
Okay 4.0
Pros: The main reason we chose this hotel was because it was close to the airport and we had a flight the next day. Other than that I wouldn’t stay again.
Cons: It’s not in a safe neighborhood. Our Uber driver kept telling us to not go out at night. The breakfast was poor and the rooms were outdated. I felt the price was expensive for the experience
Excellent 8.0
Pros: Spacious room. Large bed.
Cons: Lack of electricity sockets. There was only one at the bathroom. Breakfast was a sandwich and the juice in the form of paquette. The restaurant is not working.
Mediocre 3.0
Pros: Nothing
Hotel MX Congreso - Mexico City
Rated no. 13
7.5
Good 7.5
Based on 1,476 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.5
Facilities
10.0
Location
8.5
Overall
8.0
Overall 7.5 Good
Based on 984 reviews
Cleanliness
8.0
Comfort
7.5
Facilities
10.0
Location
8.5
Overall
8.0
Cleanliness
8.1
Comfort
7.5
Location
8.5
Services
7.4
Staff
7.7
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
7.6
Cleanliness
8.0
Comfort
7.5
Location
8.5
Services
7.1
Staff
7.4
Cleanliness
7.9
Comfort
7.6
Location
8.5
Services
7.2
Staff
7.8
Cleanliness
8.0
Comfort
7.6
Facilities
10.0
Location
8.4
Overall
8.5
Cleanliness
7.8
Comfort
7.4
Location
8.4
Services
7.0
Staff
7.3

Poor 1.0
Pros: Leaving, leaving, leaving. Leaving leaving and leaving
Cons: Staying for one night, arrived 9.30 and everything was shut, bar included. Had to go out to shops. No tea or coffee making facilities at all. I have never seen this anywhere. Room walls paper thin heard next door just chatting on the phone, no raised voices. The traffic outside was unbelievable, all 11pm and 4am an endless stream of heavy traffic which was clearly audible. Never again
Good 7.0
Pros: Good location. Very close to the airport.
Cons: Walls are very thin so you can hear the TV from the other room.
Excellent 9.0
Pros: Location
Good 6.0
Pros: location, cleaness
Cons: noise
Good 7.0
Pros: location
Good 6.0
Pros: The room is clean, comfortable and well equipped. The reception staff is really kind.
Cons: Unfortunately there is no shuttle service and the taxis are quite expensive at the aiport. The room is not isolated at all so we heard the noise of the corridors and other rooms all night. We ordered food with the room service and the quality was deplorable.
Excellent 8.0
Pros: The hotel location is close to the airport. I really enjoyed my stay at this hotel.
Cons: The internet was at times slow, and the stuff didn’t speak much English.
Okay 5.2
Elevator no working, no restaurant
Okay 5.6
the hotel is not connected to the airport terminal and without any airport shuttle service. It is not quite a short walking distance, especially on the narrow sideways of busy traffic roads. There's no good direction to the hotel nor the pedestrian walks towards the direction of the hotel. If u r solo traveller and need to have layover at the airport for red-eye flight, there r other hotel options which are truly connected to the airport terminal building or offering shuttle service. Or else, u may consider to take taxi to the airport, though it's nearby.
Excellent 8.0
Easy walk to the hotel from terminal 1. 10 minutes by taxi to terminal 2. Bed, shower, room okay for one night
Excellent 10.0
Pros: This hotel is a gem! It is run in a most efficient manner; no frills just plain great value. If you want luxury or to be pampered go elsewhere. If you want great value for your money, especially if you're staying overnight to deal with a long flight layover, this is your place!
Hotel Aeropuerto - Mexico City
Rated no. 14
7.5
Good 7.5
Based on 984 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.3
Facilities
5.5
Food
6.5
Location
8.5
Overall 6.7 Good
Based on 1,823 reviews
Cleanliness
6.6
Comfort
6.3
Facilities
5.5
Food
6.5
Location
8.5
Cleanliness
6.0
Comfort
6.0
Facilities
2.0
Location
8.0
Overall
4.0
Cleanliness
10.0
Facilities
10.0
Food
6.5
Location
10.0
Overall
10.0
Cleanliness
6.6
Comfort
6.3
Location
8.5
Services
6.0
Staff
7.6
Cleanliness
4.0
Comfort
5.0
Facilities
5.0
Location
8.0
Overall
5.0
Cleanliness
6.7
Comfort
6.3
Location
8.5
Services
6.1
Staff
7.6
Cleanliness
6.1
Comfort
6.1
Location
8.6
Services
5.9
Staff
7.5
Cleanliness
6.9
Comfort
6.6
Location
8.6
Overall
9.0
Services
6.3
Cleanliness
6.7
Comfort
6.5
Location
8.7
Services
6.2
Staff
7.5

Excellent 9.0
Pros: Staff where helpful and good communication on messages i sent
Poor 1.0
Pros: In this rate you can find more better rooms and even they don’t have refund policy.
Cons: Poor management, high cost and no refund policy.
Excellent 10.0
Pros: Great location friendly helpful staff
Cons: Nothing
Excellent 8.0
Pros: Location and the good restaurant they have
Cons: Tv
Excellent 9.6
Good location and staff was very helpful
Okay 4.5
Pros: Close to airports Overnight to wait for flight only.!
Cons: R Room was not securable the windows to the hallway couldn't lock so you can virtually crawl in your window if you forgot your keys. But then so could anyone else! The neighborhood was also not very safe if you don't know how to carry yourself.
Hotel Puerto Mexico Aeropuerto - Mexico City
Rated no. 15
6.7
Good 6.7
Based on 1,823 reviews
Details
Reviews

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