DoubleTree by Hilton New York Times Square West

4 stars
7.1
Good
based on 11866 reviews
11,866 reviews
Sun 4/10
-
Mon 5/10
2 guests, 1 room
Deals from
$52
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 2 double beds
$52
King room, 1 king bed
$160
Double room, 1 king bed
$202
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Welcome to DoubleTree by Hilton Hotel New York - Times Square West, just steps from the Broadway Theater District. Along with stunning views of the Empire State Building, our New York Times Square hotel offers an enviable location near Rockefeller Center, the Chrysler Building, Madison Square Garden and other iconic attractions. The Port Authority Terminal is moments away, and the Jacob Javits Center is a short walk – perfect when visiting for a convention. Our friendly staff looks forward to welcoming you with a signature warm chocolate chip cookie at check-in. Settle into a guest room with a 40-inch HDTV, premium cable, coffeemaker and well-equipped workspace. WiFi access keeps you connected and blackout curtains ensure a great night’s sleep. Upgrade for a higher floor, prime city views, satellite TV and a walk-in shower. For memorable Times Square dining, visit our Magnolia Restaurant for delicious American favorites all day, or unwind in the rooftop lounge with live music and unobstructed views over Manhattan. Relaxing in your room? Call on room service for a tasty meal delivered to your door. Keep up with work in the 24-hour business center, and burn calories in the complimentary fitness center. We offer 1,000 sq. ft. of stylish New York City meeting space for your next small meeting or social event.
7.1
Good
11866 reviews

Latest deals for DoubleTree by Hilton New York Times Square West

Sun 4/10
-
Mon 5/10
Standard Room, 2 double beds
$52
nightly with fees
King room, bed type unknown
$262
nightly with fees
Double room, 2 double beds
$766
nightly with fees
King room, 1 king bed
$160
nightly with fees
Standard Room, 1 king bed
$223
nightly with fees
Double room, 2 double beds
$257
nightly with fees
King room, bed type unknown
$170
nightly with fees
Double room, bed type unknown
$230
nightly with fees
Standard Room, bed type unknown
$313
nightly with fees
Standard Room, bed type unknown
$171
nightly with fees
King room, 1 king bed
$199
nightly with fees
Double room, 2 double beds
$525
nightly with fees
Standard Room, 1 king bed
$179
nightly with fees
King room, 1 king bed
$201
nightly with fees
Double room, 2 double beds
$320
nightly with fees
Standard Room, 1 king bed
$179
nightly with fees
King room, 1 king bed
$204
nightly with fees
Double room, 2 double beds
$296
nightly with fees
King room, bed type unknown
$201
nightly with fees
Standard Room, 2 double beds
$322
nightly with fees
Double room, 2 double beds
$492
nightly with fees
Double room, 1 king bed
$202
nightly with fees
King room, 1 king bed
$231
nightly with fees
Standard Room, bed type unknown
$266
nightly with fees
King room, 1 king bed
$236
nightly with fees
King room, 1 king bed
$239
nightly with fees
Standard Room, bed type unknown
$270
nightly with fees
Double room, 1 king bed
$309
nightly with fees
Double room, bed type unknown
$240
nightly with fees
King room, 1 king bed
$274
nightly with fees
Standard Room, bed type unknown
$430
nightly with fees
King room, 1 king bed
$244
nightly with fees
Standard Room, 2 double beds
$332
nightly with fees
Double room, 2 double beds
$443
nightly with fees
Standard Room, bed type unknown
$249
nightly with fees
Standard Room, 1 king bed
$269
nightly with fees
King room, bed type unknown
$377
nightly with fees
Standard Room, bed type unknown
$279
nightly with fees
King room, 1 king bed
$484
nightly with fees
King room, bed type unknown
$280
nightly with fees
Double room, 2 double beds
$905
nightly with fees
Standard Room, 1 king bed
$288
nightly with fees
Double room, 1 king bed
$296
nightly with fees
King room, 1 king bed
$519
nightly with fees
Standard Room, 1 king bed
$305
nightly with fees
King room, 1 king bed
$345
nightly with fees
Standard Room, bed type unknown
$308
nightly with fees
Double room, bed type unknown
$315
nightly with fees
King room, 1 king bed
$510
nightly with fees
King room, 1 king bed
$308
nightly with fees
Standard Room, 1 king bed
$447
nightly with fees
Standard Room, bed type unknown
$313
nightly with fees
King room, 1 king bed
$405
nightly with fees
Standard Room, 2 double beds
$537
nightly with fees
King room, bed type unknown
$483
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at DoubleTree by Hilton New York Times Square West

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Reviews of DoubleTree by Hilton New York Times Square West

7.1
Good
11866 verified ratings
Wonderful
3258
Very good
2251
Good
1998
Okay
1163
Fair
1096
Mediocre
655
Poor
1446

Summary of reviews

Guests say
Guests consistently praised the hotel's central location, making it convenient for sightseeing and events. However, many reviews highlighted significant issues with air conditioning, cleanliness, elevator wait times, and room size. While some guests found the staff friendly and helpful, others experienced indifferent service and long check-in times. Overall, the location stands out as the main positive, but operational and comfort issues detract from the experience.
AI-generated from customer reviews
Location10 out of 10
Service4 out of 10
Room Size3 out of 10
Cleanliness2.5 out of 10
Lifts2 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

2.0
Poor
John, Mar 2026
Hotel and room were very WARM. Hotel failed to make A/C available when the weather changed and temperatures rose to 70+F.
6.0
Okay
Jerry, Dec 2025
Very disorganized. No heat in the first room. Someone previously knew it too because the thermostat was set all the way up and it was very cold inside. They had no other rooms for us on the first night but brought us a portable heater that kept the room above 57 degrees at least. The next day they moved us to a better room with good heat but we opened the door with our card keys and it was still o...
Read more
6.0
Okay
Gerald, Nov 2025
Good location - easy access to subways. Worn facilities
6.0
Okay
Christa, Sept 2024
Location is okay - next to Port Authority, and close to subway. Very easy to get around the city from this location. Room was extremely small, but manageable. Had to wait forever in the morning to get an elevator. Very busy hotel and only four elevators. Had to wait over 15 minutes to get down to the lobbyist mornings.
6.0
Okay
Mathew, July 2023
I feel I need to lower my expectations on the Hilton brand. This is the second time I booked a Hilton-owned hotel through their app and arrived to find what is basically an old motel with the Hilton name slapped on it. The bathroom door particle board was disintegrating, the towels had ragged thready edges and were quite threadbare in places, the elevators were in disrepair... overalll, for nearly...
Read more
4.0
Mediocre
Caroline, Dec 2021
Very bad. Elevators were not functioning correctly our whole stay and there was 15+ floors, broken bathroom door and broken safe cabinets.
2.0
Poor
Anonymous, May 2021
Pros (+) Room itself was clean and fine for what I reserved
Cons (-) On checking, I was initially charged $350 for my $200 room. It took a bit of effort to convince the one person behind the desk that he was overcharging me, including producing a printout of the reservation. Check-in was a 40 minute wait - at midnight. "City view" delivered - there was a fake facade 20' from my window on the second floor that I was looking at the inside of, with another tall buildi...
Read more
2.0
Poor
Anonymous, Apr 2021
Pros (+) Good location.
Cons (-) Please call to discuss thank you.
2.0
Poor
Daniel, Apr 2021
Pros (+) Nothing
Cons (-) Everything
8.8
Very good
Kathlene, Feb 2020
Pros (+) The staff were very accommodating and friendly!
Cons (-) Explain the roof access. Both elevators did not go to the roof deck.

Location

350 West 40th Street, New York, NY 10018

What's nearby

  • Times Square0.7 km
  • Madison Square Garden0.7 km
  • Broadway0.8 km
  • Theatre District1 km
  • Empire State Building1.1 km
  • Koreatown1.1 km
  • Rockefeller Center1.2 km
  • Museum of Modern Art1.4 km
  • New York City Center1.4 km
  • Midtown Center1.7 km
  • Tiffany & Co.1.7 km
  • Lincoln Center1.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about DoubleTree by Hilton New York Times Square West

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
January
$731
$465
Cheapest month to stay with an average 63% drop in price.
Most expensive month to stay with an average 164% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

DoubleTree by Hilton New York Times Square West

Which month has the cheapest rates at DoubleTree by Hilton New York Times Square West?

The cheapest month to stay at DoubleTree by Hilton New York Times Square West is January, with an average nightly rate of $223. The most expensive month is December at $672 per night.

What is the cheapest day to book DoubleTree by Hilton New York Times Square West?

The cheapest day to book DoubleTree by Hilton New York Times Square West is Saturday, with an average nightly rate of $268. The most expensive day is Sunday at $980 per night.

How far in advance should you book DoubleTree by Hilton New York Times Square West?

To get the best price at DoubleTree by Hilton New York Times Square West, book around 1 week in advance. This could save you approximately 14% compared to booking last minute.

KAYAK's top tips for your stay at DoubleTree by Hilton New York Times Square West

  • If you’re after a cheap room at DoubleTree by Hilton New York Times Square West, then you should consider staying during the low season. The cheapest deals can generally be found in July and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton New York Times Square West, plan to stay on a Saturday or Tuesday. The most expensive day is usually Sunday.
  • The cheapest price a room at DoubleTree by Hilton New York Times Square West was booked for on KAYAK in the last 2 weeks was $549, while the most expensive was $959.
  • How long should you stay at DoubleTree by Hilton New York Times Square West? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at DoubleTree by Hilton New York Times Square West

  • What facilities are available for guests with disabilities at the Double Tree by Hilton New York Times Square West?

    You can choose from several rooms at the hotel, some of which have hearing assistance facilities and include city views. This includes notification devices for the doorbell or knocking, visual alarms and incoming telephone calls for your convenience. Other facilities in rooms include accessible roll-in showers, adjustable desk chairs, Braille room numbers and various audio and strobe alert systems. The entire hotel is wheelchair accessible, and a lift is available to reach upper floors. Accessible parking is also available on-site.

  • What type of entertainment can I find at the Double Tree by Hilton New York?

    The hotel offers live music at the rooftop bar, where you can relax with a drink on the terrace and enjoy the panoramic city views over Times Square and the Manhattan district. Live sports events are also broadcast here, and ticketed stand-up comedy events and live DJ sets regularly take place in the nightclub lounge area. You can also have tickets arranged through the hotel at the relevant charge for shows or nearby attractions.

  • What connections to the airport are located near the Double Tree by Hilton?

    You have several train stations within easy reach of the hotel, including Grand Central, Penn Station and Times Square Station all within a 20-minute walk, where you can find regular airport connections. From Grand Central Station, the subway train will get you to New York Airport (JFK) in just under an hour at a cost of around $11 (£8). A car hire facility is available at the hotel, so if you are driving, you can reach both La Guardia Airport (LGA) and Newark Airport (EWR) within around a 30-minute drive.

  • What facilities can I find at Double Tree by Hilton New York Times Square West for my dog?

    The Double Tree by Hilton offers pet-friendly rooms, which includes dogs and cats. This service is available at an extra charge, and you can request the appropriate accommodation with your booking. If you are travelling with a service animal, however, no fees apply in this case. Pet bowls are supplied.

  • What type of business amenities can I find at the Double Tree by Hilton New York Times Square West?

    You can find private or street parking available nearby if you are driving. The hotel also offers a car hire service. A 24-hour business centre is available with fax and photocopy facilities, and there are three meeting and banquet rooms that can be hired for corporate events and functions for up to 75 people. It is also possible to hire the rooftop bar lounge for your occasion. Porter and laundry services are also offered, as well as newspapers and room service.

  • What amenities are available for children at the Double Tree by Hilton Times Square?

    Family rooms are available and feature TVs with children’s network channels. You can find children’s menus and and a kid-friendly buffet service in the restaurant. Cots are free of charge and can be made available for your room on request. Every child will be welcomed with the hotel's signature chocolate chip cookie.

  • What type of fitness facilities can I find at the Double Tree by Hilton New York?

    You can find a fitness centre in the hotel, which includes a gym and workout room accessible to all guests. The hotel can also arrange cycling or walking tours for you at an extra charge.

  • Where is DoubleTree by Hilton New York Times Square West located?

    DoubleTree by Hilton New York Times Square West is located at 350 West 40th Street in Hell's Kitchen, 0.4 km from the centre of New York. Times Square is the closest landmark to DoubleTree by Hilton New York Times Square West.

  • When is check-in time and check-out time at DoubleTree by Hilton New York Times Square West?

    Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton New York Times Square West.

  • Does DoubleTree by Hilton New York Times Square West offer free Wi-Fi?

    Yes, DoubleTree by Hilton New York Times Square West offers free Wi-Fi.

  • How far is DoubleTree by Hilton New York Times Square West from the airport?

    DoubleTree by Hilton New York Times Square West is 10.3 km from New York LaGuardia.

  • How does KAYAK find such great DoubleTree by Hilton New York Times Square West hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton New York Times Square West in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton New York Times Square West and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton New York Times Square West.

Nearby hotels and places to stay

4-star hotel
Distrikt Hotel New York City, Tapestry Collection by Hilton7.5 Good (1,545 reviews)0.03 kmFitness centre, Restaurant, Bar/Lounge$426+
4-star hotel
Delta Hotels by Marriott New York Times Square
8 Excellent (6,766 reviews)0.04 kmFitness centre, Restaurant, Bar/Lounge$398+
Walk to Times Square + Free Breakfast & Wi-Fi
7.8 Good (16 reviews)0.05 kmFitness centre, Coffee machine$434+
3-star hotel
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square8.1 Excellent (9,081 reviews)0.05 kmFitness centre, Restaurant, Bar/Lounge$427+
3-star hotel
27% cheaperPod Times Square8.6 Excellent (17,205 reviews)0.18 kmRestaurant, Bar/Lounge, Free Wi-Fi$272+
2-star hotel
23% cheaperDoxie Hotel7.8 Good (1,659 reviews)0.29 kmWi-Fi, Flat-screen TV, TV$291+
4-star hotel
17% cheaperTruss Hotel Times Square8 Excellent (3,450 reviews)0.13 kmFitness centre, Free Wi-Fi, Business centre$311+
3-star hotel
8% cheaperCandlewood Suites New York City- Times Square By IHG8.4 Excellent (4,770 reviews)0.07 kmFitness centre, Restaurant, Room service$343+
4-star hotel
Arlo Midtown
8.8 Excellent (4,228 reviews)0.14 kmFitness centre, Restaurant, Bar/Lounge$423+
4-star hotel
Pestana CR7 Times Square
8.6 Excellent (1,857 reviews)0.1 kmFitness centre, Free Wi-Fi, Coffee machine$397+
3-star hotel
27% cheaperPod Times Square8.6 Excellent (17,205 reviews)0.18 kmRestaurant, Bar/Lounge, Free Wi-Fi$272+
3-star hotel
Courtyard by Marriott New York Manhattan/Times Square West8.6 Excellent (3,972 reviews)0.28 kmFitness centre, Restaurant, Bar/Lounge$441+

Good to know

Distance to city centre

Nearest airport

Distance to airport

0.4 km
New York LaGuardia
10.3 km