Overview

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Park Lane Hotel

36 Central Park South, New York, NY 10019, United States
+1 212 371 4000

$345+

Overall guest ratings

7.7/10 Good
based on 9,338 reviews

Review highlights

  • 9.7
  • 6.8
  • 5.4
  • 4.6

Good to know

  • Great view

Nearby

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    About

    Across the street from Central Park, this New York hotel is 2 blocks from Fifth Avenue shopping, less than 3 blocks from Columbus Circle, and 8 blocks from Rockefeller Center. A train station is located nearby.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • ATM on-site
    • Laundry facilities
    • Room service
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 9,338 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.8 "Service is ok."
      6.3 "63% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      5.5 "Housekeeping was ok, according to 55%."
      5.9 "59% said the concierge service was sufficient."
      5.0 "Hotel security was average, thought 50%."
    • 6.8 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 6.3 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
      6.3 "63% thought the pizza was not bad."
    • 5.7 "Rooms are ok."
    • 5.4 "Average value."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      3.7 "For 63%, the lobby entrance was sub-standard."
      2.5 "75% didn't like the architecture."
      3.6 "64% complained about the elevator."
    • 4.5 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
      2.9 "Unclean dining area, according to 71%."
    • 4.5 "Breakfast is below average."
      2.5 "75% said the breakfast was too expensive."
    • 2.6 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    based on 4,482 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
      7.0 "70% thought it was a great value."
    • 6.4 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      5.1 "Housekeeping was ok, according to 51%."
      6.1 "61% said the concierge service was sufficient."
    • 5.6 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 5.5 "Rooms are ok."
    • 5.0 "Average value."
      2.2 "78% said the breakfast was too expensive."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
      4.0 "60% complained about the elevator."
      2.6 "74% didn't like the architecture."
    • 4.1 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
    • 3.9 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
      3.2 "Unclean dining area, according to 68%."
    • 2.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    based on 3,081 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
    • 7.3 "Internet works."
      7.5 "75% thought it was a great value."
    • 6.5 "Service is ok."
      5.8 "58% said the reception staff was ok."
      6.9 "Only 69% thought the service was professional."
      5.9 "Housekeeping was ok, according to 59%."
      6.0 "60% said the concierge service was sufficient."
    • 6.0 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      6.3 "Side dishes were satisfying, according to only 63%."
    • 5.5 "Rooms are ok."
      5.9 "For only 59%, the tv was ok."
    • 5.1 "Average value."
    • 4.8 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      2.8 "72% didn't like the architecture."
      3.6 "64% complained about the elevator."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
      5.0 "50% thought the cleanliness of the hotel was average."
      1.3 "87% said the bathroom was dirty."
    • 3.9 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
    • 2.1 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    based on 186 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 7.0 "Good service."
      6.9 "Only 69% thought the service was professional."
      6.7 "67% said the reception staff was ok."
    • 5.4 "Rooms are ok."
    • 5.2 "Average value."
    • 4.6 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 2.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    based on 1,587 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
    • 6.3 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
      5.2 "Housekeeping was ok, according to 52%."
      6.6 "66% thought the management was tolerable."
      5.9 "59% said the concierge service was sufficient."
    • 6.1 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 6.1 "Internet is average."
    • 5.3 "Rooms are ok."
    • 5.2 "Average value."
    • 4.3 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      4.1 "59% thought it was rather dirty."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      3.5 "For 65%, the lobby entrance was sub-standard."
      3.6 "64% complained about the elevator."
      2.3 "77% didn't like the architecture."
    • 2.2 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    data provided by TrustYou

    Recent reviews

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