Overview

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Park Lane Hotel

36 Central Park South, New York, NY 10019, United States
+1 212 371 4000

$349+

Overall guest ratings

7.7/10 Good
based on 9,321 reviews

Review highlights

  • 9.7
  • 6.7
  • 5.2
  • 4.7

Good to know

  • Great view

Nearby

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    About

    Across the street from Central Park, this New York hotel is 2 blocks from Fifth Avenue shopping, less than 3 blocks from Columbus Circle, and 8 blocks from Rockefeller Center. A train station is located nearby.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • ATM on-site
    • Laundry facilities
    • Room service
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 9,321 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.7 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
      5.5 "Housekeeping was ok, according to 55%."
      5.9 "59% said the concierge service was sufficient."
      6.7 "67% thought the management was tolerable."
      5.0 "Only 50% were satisfied with the booking process."
      5.5 "Hotel security was average, thought 55%."
    • 6.6 "Internet is average."
      6.8 "68% thought the wifi quality was ok."
      6.6 "66% thought it was adequately priced."
    • 6.3 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
      5.7 "57% thought the pizza was not bad."
    • 5.6 "Rooms are ok."
      6.3 "For only 63%, the tv was ok."
    • 5.2 "Average value."
      6.6 "66% thought it was adequately priced."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
      2.7 "73% didn't like the architecture."
    • 4.4 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
      2.3 "Unclean dining area, according to 77%."
    • 2.6 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    based on 4,474 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Internet is average."
      6.8 "68% thought the wifi quality was ok."
      6.4 "64% thought it was adequately priced."
    • 6.5 "Service is ok."
      5.8 "58% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      5.2 "Housekeeping was ok, according to 52%."
      6.1 "61% said the concierge service was sufficient."
      5.0 "Only 50% were satisfied with the booking process."
      5.3 "Hotel security was average, thought 53%."
    • 5.9 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 5.5 "Rooms are ok."
      6.2 "For only 62%, the tv was ok."
    • 4.8 "Value below average."
      2.1 "79% said the breakfast was too expensive."
    • 4.8 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      0.5 "95% thought the facilities needed updating."
      3.5 "65% complained about the elevator."
      2.7 "73% didn't like the architecture."
    • 4.1 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 3.6 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
      2.4 "Unclean dining area, according to 76%."
    • 2.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    based on 3,169 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
    • 7.0 "Internet works."
    • 6.4 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
      5.8 "Housekeeping was ok, according to 58%."
      5.9 "59% said the concierge service was sufficient."
    • 6.0 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 5.5 "Rooms are ok."
      6.3 "For only 63%, the tv was ok."
    • 5.1 "Average value."
      7.0 "70% thought it was a great value."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      4.1 "For 59%, the lobby entrance was sub-standard."
      2.9 "71% didn't like the architecture."
    • 4.3 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 4.0 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 2.0 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    based on 186 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 7.0 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
    • 5.4 "Average value."
    • 4.9 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.5 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 2.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    based on 1,491 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to shopping."
    • 6.2 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 6.2 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
      5.2 "Housekeeping was ok, according to 52%."
      6.2 "62% thought the management was tolerable."
      5.9 "59% said the concierge service was sufficient."
    • 6.1 "Internet is average."
      6.3 "63% thought it was adequately priced."
      6.0 "60% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
    • 5.0 "Average value."
      6.3 "63% thought it was adequately priced."
    • 4.3 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      4.1 "For 59%, the lobby entrance was sub-standard."
      2.5 "75% didn't like the architecture."
    • 3.8 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 2.2 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    data provided by TrustYou

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