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Park Lane Hotel

36 Central Park South, New York, NY 10019, United States
+1 212 371 4000

$288+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.7/10 Good
based on 9,547 reviews

Review highlights

  • 9.7
  • 6.4
  • 4.6
  • 4.4

Good to know

  • Great view

Nearby

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    About

    A stay at Park Lane Hotel places you in the heart of New York, walking distance from Tiffany & Co. and Carnegie Hall. This 4-star hotel is close to Bloomingdale's and Rockefeller Center.

    Rooms

    Make yourself at home in one of the 628 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free international calls.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • ATM on-site
    • Laundry facilities
    • Room service
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 9,547 reviews
    • 9.7 "Terrific location."
    • 6.4 "Internet is average."
    • 6.2 "Service is ok."
    • 5.9 "Food is average."
    • 5.5 "Average value."
    • 4.6 "Breakfast is below average."
    • 4.4 "Bad amenities."
    • 4.4 "Not very clean."
    • 2.5 "Horrible vibe."
    View all review categories

    Overall rating

    7.7 Good
    based on 4,678 reviews
    • 9.7 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.2 "Internet is average."
      5.8 "58% thought it was adequately priced."
      6.8 "68% thought the wifi quality was ok."
    • 6.1 "Bar is ok."
      7.0 "70% thought beverage prices were a great value."
    • 5.7 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      6.7 "67% said the concierge service was sufficient."
      5.9 "Only 59% were satisfied with the booking process."
      6.4 "64% thought the management was tolerable."
    • 5.2 "Food is average."
    • 4.9 "Value below average."
      2.5 "75% said the breakfast was too expensive."
    • 4.9 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.2 "For 98%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      0.3 "97% were disappointed with the minibar."
      1.2 "88% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      0.9 "Air conditioning was criticized by 91%."
      2.9 "71% had problems with the shower."
      0.0 "100% were unsatisfied with the kitchenette."
      2.9 "71% criticized the small bathroom."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      4.2 "For 58%, the lobby entrance was sub-standard."
      3.8 "62% complained about the elevator."
      3.3 "67% didn't like the architecture."
    • 4.2 "Wellness & sports facilities were not very nice."
      4.7 "53% didn't like the fitness area."
    • 4.1 "Breakfast is below average."
      2.5 "75% said the breakfast was too expensive."
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    Overall rating

    7.6 Good
    based on 3,150 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.3 "93% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
    • 6.7 "Internet is average."
      6.4 "64% thought it was adequately priced."
      6.8 "68% thought the wifi quality was ok."
    • 5.6 "Service is ok."
      5.5 "55% said the reception staff was ok."
      7.0 "70% thought the service was very professional."
      6.8 "68% said the concierge service was sufficient."
      6.2 "62% thought the management was tolerable."
    • 5.4 "Food is average."
    • 5.1 "Average value."
      6.4 "64% thought it was adequately priced."
      7.0 "70% thought beverage prices were a great value."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      3.6 "64% complained about the elevator."
      3.7 "For 63%, the lobby entrance was sub-standard."
      3.3 "67% didn't like the architecture."
    • 1.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    based on 190 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 6.5 "Service is ok."
    • 6.3 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 6.0 "Food is average."
    • 5.7 "Rooms are ok."
    • 5.6 "Average value."
      6.1 "61% thought it was adequately priced."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    based on 1,527 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 6.4 "Bar is ok."
    • 6.0 "Internet is average."
      6.0 "60% thought it was adequately priced."
      6.2 "62% thought the wifi quality was ok."
    • 5.8 "Food is average."
    • 5.4 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
      6.8 "68% said the concierge service was sufficient."
      5.5 "55% thought the management was tolerable."
    • 4.8 "Value below average."
      2.3 "77% said the breakfast was too expensive."
    • 4.4 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      0.6 "For 94%, the rooms looked old."
      0.2 "98% were disappointed with the minibar."
      0.6 "94% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      0.7 "Air conditioning was criticized by 93%."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      3.7 "For 63%, the lobby entrance was sub-standard."
      3.7 "63% complained about the elevator."
      2.7 "73% didn't like the architecture."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    data provided by TrustYou

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