The staff were friendly and so helpful. The rooms were beautiful. The location was wonderful. Easy to walk anywhere you want to go. Loved it. I will be back.
Great Location and Quality for Price
Location, location, location. If you plan on walking and using the subway to get around the city the hotel is perfect as a home base to come back to if need be.
Don't spend your time at the bar in the lobby...pretty pricey and you can just go to a hidden gem anywhere in the city. Also no room WiFi, but free in the lobby, so not too bad.
Me and my girlfriend arrived to the hotel at 6pm. Check in time was 4pm but we were told we still had to wait an additional 20 minutes for the key? I would've understood if it was a computer problem but I wasn't given a reason as to why I had to wait.
Nice Boutique Hotel in Central Location
Our room was nicely decorated and was clean. We also liked the fact that the hotel had water and coffee in the lobby. The hotel is centrally located, which made getting around the city very easy.
The room was very small and it was difficult to maneuver around our one piece of luggage and each other in the bathroom. The wifi also wasn't secure.
Wifi was great and entertainment and amenities on the ground floor were amazing.
I had to change rooms because of the auto noise on the Lexington Avenue facing side.
Noise levels from road were quite loud. You can't sit in the bar area without buying a drink, even if you are a hotel patron. I had forgotten my phone charge and the hotel staff was not helpful in providing a temporary replacement, perhaps from lost and found. Instead I was referred to an overpriced in-house gift shop trying to sell me a micro-usb cable for 15-20$. Check-in is late at 4:00 pm. Room was tiny.
Not a Quiet Stay
Accessibility/ location, customer service
No sound insulation in rooms near elevators (room near elevator was outrageously loud because of elevator mechanism and doors continuously opening and closing). They moved our room, but could be a problem if hotel is full.
Not What I expected
The room was ok, was not too happy with my experience here.
The place was a "4" star and the hallways my family and I smelled weed When I asked the valet parking to get please get my car "I was told it took 20 minutes " I waited 50 minutes and no one came to let me know my car was ready, and they knew I was wait for it.
Door man was not in a service. Luggage deposit payable even in waiting for the room clearance.
Music at the lobby
The room had no AC, complain nothing happened, opened window, I could barely sleep because of the noise from outside
the stafss are always ready and willing to serve y
The rooms are perfect a d the beds are wonderful to sleep.the tv is perfect
The Lexington offers a taste of history with a dash of modern chic. Situated several blocks from East River at 511 Lexington Avenue, The Lexington New York City, Autograph Collection is a luxury hotel providing every modern comfort one could desire. At the same time, it is a historical icon of Manhattan's East Side that has never lost touch with its glamorous past. About the Lexington New York City, Autograph Collection The hotel boasts an array of facilities and services to suit any traveler. There is a gym for the health-conscious, conference rooms for those on business, childcare services for families, and the hotel's own nightclub and bar for those looking to unwind. Its Midtown location makes Lexington New York City, Autograph Collection easily accessible by foot, taxi or public transport, with a subway stop only two blocks away. Visitor Highlights The Lexington Autograph Collection sits at the heart of Manhattan's stylish East Side with its famous luxury boutiques and world-class restaurants: the ideal starting point for a shopping spree or memorable meal. However, there is plenty to see for those on a budget, including a glimpse into international politics at the nearby United Nations Headquarters, or a walk through beautiful Central Park. As night falls, there are few more lively places to be than New York's famous Broadway district around Times Square, just a 15-minute walk from the hotel.
Based on 5,218 reviews
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