Cons: I had one bag with me and they charge 67 euros for that, on flight from VIENNA to PARIS, instead the 25 euros that shows on their website on the section about baggage fee. I argument the guy about that and he said that was nothing that he could do.
Oct 07, 2016
Cons: I love it
Oct 07, 2016
Berlin Airport is a nightmare; & Outrageous AirBer
Pros: The AirBerlin flight itself was fine.
Cons: The airport was a problem. Terrible instructions on where to go and how to check in. Took forever. The building is like a warehouse so sound was not good and impossible to hear announcements. Be prepared for this if your flight is out of Terminal C. And, like others we were hit with a huge baggage fee at the airport by AirBerlin and no opportunity to pay online. The whole terminal experience was not good, not organized & not friendly.
Oct 06, 2016
Cons: We booked a nonstop flight Vienna to Zurich and when we arrived at the airport they had canceled it! Very frustrating! We are now two for two with canceled flights in Europe, the first being Transavia. At least Niki offered to put us on the next flight, but not a nonstop like we paid for and arriving much later (wasting vacation time!). Transavia made us buy new tickets. I wouldn't fly either airline in the future. Neither offered us any compensation despite the EU having rules about that (I find out after the fact online).
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