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Hotels near Nur-Sultan Nursultan Nazarbayev Intl airport

Hotels near Nur-Sultan Nursultan Nazarbayev Intl airport

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Nursultan Nazarbayev Intl (TSE) - Nur-Sultan, Kazakhstan
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Best hotels near Nur-Sultan Nursultan Nazarbayev Intl airport

Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Food
10.0
Location
9.7
Overall 9.4 Excellent
Based on 304 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Food
10.0
Location
9.7
Cleanliness
10.0
Facilities
10.0
Food
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.7
Services
9.3
Staff
9.5
Cleanliness
9.4
Comfort
9.5
Location
9.7
Services
9.1
Staff
9.1
Cleanliness
9.6
Comfort
9.5
Location
9.7
Services
9.4
Staff
9.5
Cleanliness
9.7
Comfort
9.7
Facilities
10.0
Location
9.8
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.7
Services
9.5
Staff
9.5

Excellent 8.0
Pros: Breakfast staff were very attentive and helpful as were the door man and luggage staff. Excellent personalities, well trained in hotel protocols.
Cons: Due to COVID restrictions, restaurants were full, so unable to have dinner. Had to go out. The only open bar had a live band playing music at 300db's in a veru small space. Couldn't talk. Was told "It's Friday"...
Excellent 10.0
Pros: Everything!
Excellent 10.0
I feel that I have a great deal of experience with hotels and the Ritz Carlton in Astana provided us with a truly exceptional experience we will never forget. The service and care that we received was unparalleled and went above and beyond our expectations. Every single staff member we encountered were incredibly professional, personable and customer oriented. As we were celebrating a special occasion, they went out of their way to make our stay truly unforgettable and we are so grateful. The junior suite we stayed in had a superb view of the city, was simply beautiful decorated, full of amenities and featured the latest in technology which provided every convenience imaginable. The location of the hotel is incredibly convenient and made touring a snap. We used the hotel car service, the vehicle was luxurious and the driver very professional. We felt so welcomed and every aspect of our stay was personalized. The restaurant was so amazing with respect to ambiance, food & beverage offering and quality and service, that we went there for every meal during our stay. We were fortunate enough to meet the Executive Chef, who was absolutely wonderful. We were so impressed with the caliber of the creations that come out of his kitchen and how well trained the staff is. Both my husband and I have a number of dietary restrictions and he went out of his way to create a special menu for us. In addition, since we had a very early morning flight and would miss the delicious breakfast offering, he offered to have a customized take-away breakfast for us. It was incredible. We also made use of the spa, the staff is top notch and the facilities are beautiful. The pool and sauna were so relaxing and the perfect way to end a day of touring. I can't emphasize enough how impressive this property is, you won't be disappointed. They gave us a lifetime of memories and a truly stellar experience.
The Ritz-Carlton, Astana - Nur-Sultan
Rated no. 1
9.4
Excellent 9.4
Based on 304 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Location
9.8
Overall
10.0
Services
9.2
Overall 9.3 Excellent
Based on 415 reviews
Cleanliness
9.3
Comfort
9.3
Location
9.8
Overall
10.0
Services
9.2
Cleanliness
9.3
Comfort
9.3
Location
9.8
Services
9.2
Staff
9.4
Cleanliness
9.0
Comfort
9.3
Location
9.4
Services
8.9
Staff
9.4
Cleanliness
9.6
Comfort
9.4
Location
9.7
Services
9.3
Staff
9.8
Cleanliness
9.2
Comfort
9.2
Location
9.8
Overall
10.0
Services
9.2
Cleanliness
9.1
Comfort
9.0
Location
9.8
Services
9.0
Staff
9.5

Excellent 10.0
Pros: Staff is amazing Location is good, its in the center of the city near by my work also room toilet kitchen whole hostel were very clear I'll come next time again here for sure I liked it very much
Excellent 10.0
Pros: The family hosted us were very nice and helpful. We stayed in a double room as a couple. Rooms and sheets were very clean. There is also common kitchen that everyone can use. We also liked the location of the hostel. Great place if you are looking for budget, clean and comfortable place to stay in Astana.
Cons: Nothing. We really enjoyed our stay.
Excellent 9.0
Pros: Value for money, very comfy location, nice view, clean facilities, friendly stuff, very satisfied, thanks!
Cons: All was great
Excellent 9.6
Pros: The owner,abay,was very helpful n makes one feels like home. Very accommodating.
Cons: Nothing
The Place Astana Hostel - Nur-Sultan
Rated no. 2
9.3
Excellent 9.3
Based on 415 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
6.0
Location
9.4
Overall
8.1
Overall 9.1 Excellent
Based on 1,032 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
6.0
Location
9.4
Overall
8.1
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
2.0
Cleanliness
9.0
Comfort
9.1
Location
9.4
Services
8.8
Staff
9.1
Cleanliness
9.3
Comfort
9.2
Location
9.4
Services
9.2
Staff
9.2
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
9.3
Staff
9.4
Cleanliness
9.1
Comfort
9.2
Location
9.4
Services
9.1
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.2

Excellent 8.0
Pros: Interior of the hotel is very spacious and cozy with lots of vegetation and cozy couches. The temperature control in the room was perfect, quiet. The bed and pillows were super comfortable. Fridge had the essentials, except for red wine. Service was quick and exceptionally professional. I was staying with my 3 year old son and the hotel had amazing facilities for children-large indoor playroom with a babysitter service and a great outdoor playground near the outdoor restaurant with nice slides, swings and sand box with lots of toys. It was just excellent! And I wouldn’t think of any other hotel to stay when I’m traveling with a kid.
Cons: Two points: i understand the hotel is not new, and though very tidy, the interior shows its age a bit. There are no USB plugs to charge your gadgets in the room, so international travelers should carry their own converters. Not a buggy, but when my phone ran out of battery on arrival in the middle of the night, it was inconvenient. However, when I asked at the reception in the morning, they offered a local plug. One minor thing, I found a clump of long hair in the shower and a few strands in the bathtub. It is something small, but kind of unpleasant, and so easily avoidable, given the cost of stay and the 5 star grade of the hotel.
Excellent 9.0
Pros: The spa area is really nice. The massage, which was paid extra, was really relaxing. The staff is quite attentive. The breakfast was great and quite diverse. The wifi was fast and thus it allowed us to watch Netflix effortlessly. It is located in a nice area in town. The complimentary late check-out was great too! Room service was efficient and relatively quick.
Cons: - The restaurant was closed for dinner due to COVID rules but in the morning guests were allowed to have breakfast together in the same restaurant that had to be closed at night. These rules do not make any sense. - The walls seem to be quite thin since we could hear others guests in the room adjacent to ours. They were playing music and talking loudly. Luckily they were only noisy during the afternoon so we did not make any complaint. - The vegetables pizza we ordered through the room service was not great. It was salty, dry and barely had any vegetables in it.
Good 6.0
Pros: Linen and pillows are good. Location is good.
Cons: That they made me wait 10 minutes to check out while they checked the room. They have my contact details and credit card if an issue. The Irish bar staff have no idea what they have and service very slow. Waited 40 minutes for basic pasta dishes. Rooms are OK but nothing more. The Rixos in Almaty is better. Security is only for show. Checking under car with mirror without even looking
Excellent 10.0
Pros: Very well managed same as always. Location central. Very convenient lobby to meet with guests.
Cons: There might be some more vegetarian/vegan options on the menu
Excellent 10.0
I travel a lot to Astana by business and can say that Rixos President Hotel Astana in the best hotel (by quality) in Astana. As it is 5-star hotel of course it is not cheap one, but quality on the same level. Not without reason it is main place where official delegations and presidents are staying. Rooms quite big and very clean, in the bathroom you can find as bath as shower cab as well. One of the important thing for business people is speed and free WiFi. After busy day you can relax in the SPA, it has different kind of saunas and big swimming pool. During the breakfast you can enjoy background live music and ofcourse a lot of delicious food.
Excellent 10.0
I really enjoyed my stay at the Rixos. Reception staff were professional and speak excellent English. They even helped me find my sunglasses which I had left in the lobby one day. Breakfast is delightful, with eggs and pancakes made to order, an array of fresh fruit, choice of more than 5 types of honey, local breakfast options to try too. The rooms had good and free WiFi, comfortable beds and were well maintained, although the style was slightly dated. The location is great. Close to the main artery of the new city, about 15 minutes stroll to Khan Shatyr Mall, and a short drive to anywhere you may need to go in the city. The hotel can arrange drivers for you but it costs about 5-6 times more than an Uber or local taxi, although the hotel cars are much more luxurious. Spa facilities were good too, with a heated indoor pool, a small gym, and several saunas to choose from including a Turkish hamam. I would stay there again for my next visit.
Excellent 8.5
Value for money! I have only good things to say about this hotel and especially for the services and the polite people. Nice location, rich breakfast, luxury environment. The only main point was that there was an unpleasant smell in the room upon our arrival, probably because the windows remain closed for a long time, due to low outside temperatures. We had two ventilated the room ourselves in order to feel better. Maybe the management should take this under consideration. Despite this definitely I am coming back. The breakfast buffet choice was wide with an egg chef on duty and fresh pancakes and waffles. Sadly, no pork products on offer and no marmalade. The spa is terrific with an Indonesian masseuse from Bali who had magic hands. The best way I know to get over a longish flight and a five hour time difference. In my view, the hotel is very good value for money and highly recommended.
Excellent 10.0
I stayed in this hotel twice and want to tell you that the service they provide is good. Overall service in Astana is not the best service you can have, but Rixos differs a lot from ordinary hotels in this city. SPA - is amazing! You should absolutely try it! Breakfasts are good, but could be a bit better if were more options. Overall, it is a good place to stay in nice location! Nothing more I could ask for just continue giving guest the great service that you provide.
Rixos President Astana Hotel - Nur-Sultan
Rated no. 3
9.1
Excellent 9.1
Based on 1,032 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.4
Location
9.1
Overall
9.0
Services
9.2
Overall 9.1 Excellent
Based on 846 reviews
Cleanliness
9.3
Comfort
9.4
Location
9.1
Overall
9.0
Services
9.2
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.0
Cleanliness
9.4
Comfort
9.5
Location
9.2
Services
9.2
Staff
9.1
Cleanliness
9.4
Comfort
9.4
Location
9.1
Services
9.2
Staff
9.1
Cleanliness
9.3
Comfort
9.4
Location
9.1
Overall
9.0
Services
9.2
Cleanliness
9.2
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.0

Excellent 10.0
Pros: - great hotel with friendly personnel, cozy atmosphere feeling like a home - great spa which is included in the room cost - great view on the Expo in the morning & evening - restaurant Cloud 9 & lobby downstairs are recommended, tasty food - good location, close to Mega Silk Way mall
Excellent 10.0
Pros: stuff very helpful gentile and putting lots og attention to details
Excellent 9.2
Best for business travellers
Hilton Astana - Nur-Sultan
Rated no. 4
9.1
Excellent 9.1
Based on 846 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Location
8.2
Overall
6.0
Services
9.0
Overall 8.9 Excellent
Based on 477 reviews
Cleanliness
9.1
Comfort
9.1
Location
8.2
Overall
6.0
Services
9.0
Cleanliness
8.8
Comfort
8.8
Location
8.0
Services
8.9
Staff
8.8
Cleanliness
9.5
Comfort
9.3
Location
8.7
Services
9.3
Staff
9.3
Cleanliness
9.1
Comfort
9.0
Location
8.3
Services
8.9
Staff
9.1
Cleanliness
9.1
Comfort
9.1
Location
8.1
Overall
6.0
Services
9.0
Cleanliness
9.1
Comfort
9.1
Location
8.2
Services
9.0
Staff
9.0

Excellent 10.0
Pros: Clean
Cons: All good
Excellent 9.0
Pros: The restaurant food is very good and the staff are friendly. I also like the swimming pool.
Cons: Everything was good.
Excellent 8.0
Pros: The swimming pool and the breakfast
Cons: Everything was good
Excellent 10.0
Pros: Very gracious to the team of the hotel. First of all would like to bold very warm welcome at reception. During the days Zhanbota, Sara and today Sabina and Nozha, were so caring, honest and very helpful. I felt as a home. When it was clogging in the bathroom, immediately technical staff named Azamat stepped at my door as a superhero and saved the situation..it turned out that he was also an electrician and handle all technical issues..Its very clean and tidy..I love an interior of the room..Surely I recommend this hotel..in addition would like to thank the laundry..like magicians they have prepared my clothes within 1 and half an hour!!! Have a wonderful days dear KAZZHOL Team!
Cons: Everything was good and everyone was so helpful...nowadays we do need a human being soul participation .. I've met it there...
Good 6.4
The hotel was all right - but many minor things made it seem average to me. For example, they cleaned my clothes well, but charged me 50% more than advertised. When I brought it to the attention of the staff, they eventually charged me the correct price. In the bathroom, it was difficult to get out of the bathtub, and the water always drained on to the floor.
Kazzhol Hotel Astana - Nur-Sultan
Rated no. 5
8.9
Excellent 8.9
Based on 477 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Location
9.4
Overall
10.0
Services
8.5
Overall 8.7 Excellent
Based on 1,336 reviews
Cleanliness
8.9
Comfort
8.7
Location
9.4
Overall
10.0
Services
8.5
Cleanliness
8.9
Comfort
8.6
Location
9.5
Services
8.6
Staff
8.8
Cleanliness
9.0
Comfort
8.8
Location
9.5
Services
8.6
Staff
8.7
Cleanliness
9.0
Comfort
8.7
Location
9.3
Services
8.5
Staff
8.9
Cleanliness
8.8
Comfort
8.7
Location
9.4
Overall
10.0
Services
8.4
Cleanliness
8.7
Comfort
8.6
Location
9.4
Services
8.4
Staff
8.8

Good 7.0
Pros: location
Cons: breakfast
Excellent 8.0
Pros: Nice bed, decent room, great location, nice staff (though they seem to have completely changed recently), ok breakfast, good value for money.
Cons: Room could be a bit bigger, but I am getting a good deal. Would be nice if there was a bigger choice of snacks.
Excellent 9.6
very well located and easy to access. nice breakfast, room and staff
Best Western Plus Astana - Nur-Sultan
Rated no. 6
8.7
Excellent 8.7
Based on 1,336 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.5
Location
9.1
Services
8.6
Staff
8.7
Overall 8.6 Excellent
Based on 179 reviews
Cleanliness
8.8
Comfort
8.5
Location
9.1
Services
8.6
Staff
8.7
Cleanliness
8.8
Comfort
8.7
Location
9.3
Services
8.2
Staff
8.7
Cleanliness
8.9
Comfort
8.5
Location
9.2
Services
8.8
Staff
8.8
Cleanliness
8.9
Comfort
8.6
Location
9.4
Services
8.8
Staff
8.8
Cleanliness
8.6
Comfort
8.4
Location
9.0
Services
8.6
Staff
8.7
Cleanliness
8.6
Comfort
8.3
Location
9.1
Services
8.5
Staff
8.6

Excellent 9.2
Cons: very dry air in the room
Good 6.7
Pros: The location was good.
Cons: It not l did not like, dated place. Beds need upgrading with and bedding needs to be cotton to stop static shocks.
Good 6.0
Cons: Chinese food was too greasy
Excellent 10.0
Pros: Peaceful and quiet hotel with an excellent location in the city center. Large room with comfortable bed and nice bathroom. Very friendly and helpful staff at the reception. Stylish Chinese breakfast. I have nothing to reproach or critisize. I'd like to come back here again.
Beijing Palace Soluxe Hotel Astana - Nur-Sultan
Rated no. 7
8.6
Excellent 8.6
Based on 179 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Location
9.2
Overall
9.7
Services
8.4
Overall 8.4 Excellent
Based on 418 reviews
Cleanliness
8.8
Comfort
8.8
Location
9.2
Overall
9.7
Services
8.4
Cleanliness
8.6
Comfort
8.9
Location
9.1
Services
8.5
Staff
8.9
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.7
Services
8.8
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Location
9.1
Services
8.2
Staff
8.3
Cleanliness
8.6
Comfort
8.7
Location
9.0
Services
8.3
Staff
8.6
Cleanliness
8.6
Comfort
8.7
Location
9.0
Services
8.1
Staff
8.5

Good 7.0
Pros: location and staffs
Cons: their beddings and pillows not comfortable
Excellent 10.0
Pros: Great Staff and service
Cons: nothing
Okay 5.0
Pros: overwhelm room service food and beverage, waited one hour and then it came in twice.
Cons: Location, and the car facility to park
Excellent 9.0
Pros: Everything exceeded my expectations. The staff upgraded me to a suite which was amazing, every request I had was carried out immediately with a smile. The gym, swimming pool and spa facilities were excellent. I would definitely recommend the Marriot Astana would definitely stay here again.
Cons: The only downside was the roof top bar was not operational, it would have been very nice to enjoy a drink on the 27th floor.
Excellent 10.0
My partner and I had a wonderful weekend in the Marriott hotel in Nursultan. The first positive impression was given by a reception staff, nice young ladies, who greeted us heartly and completed check-in professionally and quickly. They even upgraded our room for free, having learnt that we had a special day as a couple. They also explained the location of all necessary premices (like, restaurant, spa, and executive lounge) and provided us with additional toiletries, bathrobes and sleepers to enjoy our stay. Our room on the 13 floor was extremely spacious with a beautiful view on the city and we had a wonderful time there. In general, we enjoyed our staying alot, as having an extensive traveling experience, we could see the difference, which was in genuine hospitality of all staff, attension to guests's need, which was everywhere; in the room, spa, excecutive lounge, at the restaurant during the breakfast and not only standard level of service, provided by the 5 start chain hotel. Thank you, Marriott Hotel. We are looking forward to visit You again!
Excellent 10.0
The hotel is brand new, spotless, absolutely friendly and efficient staff. Nice business lounge, good breakfast. Internet at higher floors was unstable, so staff helped me change to a nice corner room on 11th floor, which was a good solution. One day the lifts stopped working, but quickly fixes. The only negative point was temperature control. The rooms were too warm and nobody could do anything to fix it. Hope they find a good solution for this issue, as I would like to stay again in this hotel on my next visit to Astana. Actually this is a problem that I have experienced in other hotels, in other countries, but definitely does not satisfy the client. Otherwise, the hotel is right across the Mall and the Opera, as well as walking distance to the 'new city'. I do recommend the Marriott Astana.
Excellent 10.0
The hotel has good location in the city center. Rooms are convenient and clean. Lobby bar and Vista bar offer a good selection of beverages. spa with steam room and swimming pool. The lobby area is small. Marriot is popular among international sport teams and celebrities coming to Astana. Nothing more I could ask for just continue giving guest the great service that you provide.
Excellent 8.5
Absolutely this is a beautiful hotel, sort of on the edge of the central downtown area, but close to everything. Lots of big shopping centers walk-able. The room was really comfortable, WiFi worked great, staff very friendly. But I wish more staff spoke better English in the restaurant/bar area. Highly recommend to have a room facing the city, as at night all the buildings are lit up with moving lights, and it's really beautiful. The other side won't have much of a view at all. I only had one meal there, and it was a bit of a disappointment, mostly cause I couldn't communicate well with the staff in English. There is a small bank in the hotel and some ATM machines too. You might have to wait 10 or 15 minutes for a taxi. If you get a club room with access to the club, it's really worth it, as they serve a full free breakfast buffet, and dinner also. Excellent food in the club lounge, and very friendly staff all around.
Astana Marriott Hotel - Nur-Sultan
Rated no. 8
8.4
Excellent 8.4
Based on 418 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.0
Location
9.2
Services
8.2
Staff
9.0
Overall 8.4 Excellent
Based on 258 reviews
Cleanliness
8.3
Comfort
8.0
Location
9.2
Services
8.2
Staff
9.0
Cleanliness
8.3
Comfort
8.1
Location
9.4
Services
8.4
Staff
8.9
Cleanliness
7.8
Comfort
7.7
Location
8.5
Services
7.8
Staff
8.8
Cleanliness
8.3
Comfort
8.1
Location
9.5
Services
8.5
Staff
9.0
Cleanliness
8.4
Comfort
8.0
Location
9.2
Services
8.2
Staff
9.0
Cleanliness
8.3
Comfort
8.0
Location
9.3
Services
8.2
Staff
9.0

Excellent 8.0
Pros: Clean and tidy. Good location. Unfortunately there was no fridge in the room, no place for beer :) but in general the stay was comfortable and good.
Excellent 8.0
Pros: The location is excellent - a walking distance to all major interesting sites like Baiterek monument, Ackorda palace, Khan Shatyr shopping mall. In my case -3 minute walk to the office where I worked.
Cons: Breakfasts are served right in your room, which is quite fun and unusual, You make an order in the evening of what you would like to have for breakfast and when you would like it to be served. The drawback is that the choice is limited to fried eggs, omelette and cereal. Coffee or tea with/without milk and sugar. Also, you can clearly hear you neighbours on the floor above you - the floor is quite squeaky.
Excellent 8.0
Pros: We needed very early breakfast, and they were so kind to serve it at 6.30am
Cons: There was no toilet paper in the bathroom
Excellent 9.0
Pros: Staff were so kindly and helpfull. Food was nice and overall it is a nice hotel.
Excellent 9.2
Pros: Nice room. Good breakfast. The oatmeal and the rice porridge were delicious. Great location. Many restaurants near by. Easy walking distance to sights and attractions. Nice staff.
Cons: A very limited breakfast. Shower was very tight. Small pillows and hard bed.
Good 7.0
Pros: The location, the staff, the cleaning, the big room...
Cons: 1) Breakfast should be improved… (btw, "fruit salad" made only of tomato & cucumber !?); 2) the toilet paper !! (fortunately i took my own…); 3) the "room with balcony" is indeed a closed balcony, with a very small window
Jasmine Hotel - Nur-Sultan
Rated no. 9
8.4
Excellent 8.4
Based on 258 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Location
8.8
Services
8.1
Staff
8.8
Overall 8.5 Excellent
Based on 29 reviews
Cleanliness
8.9
Comfort
8.7
Location
8.8
Services
8.1
Staff
8.8
Cleanliness
8.8
Comfort
8.8
Location
7.5
Services
6.9
Staff
8.8
Cleanliness
9.4
Comfort
8.8
Location
8.8
Services
8.1
Staff
7.5
Cleanliness
9.0
Comfort
8.5
Location
9.5
Services
7.5
Staff
9.5
Cleanliness
8.8
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
9.0
Comfort
8.8
Location
9.3
Services
8.2
Staff
9.0

Good 7.9
Pros: Staff were very friendly and helpful. The English speaking member of staff went above and beyond to help us book taxis. The breakfast was generous.
Cons: There was no real atmosphere in the hotel as it was so empty and small. Calling our room "room with city view" was misleading because the hotel is on the ground floor and looks out on a school. Main attractions were about a 45minute walk which is long in the Summer heat.
Seven Inn Boutique Hotel - Nur-Sultan
Rated no. 10
8.5
Excellent 8.5
Based on 29 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.6
Facilities
8.0
Location
8.3
Overall
8.0
Overall 7.5 Good
Based on 806 reviews
Cleanliness
7.7
Comfort
7.6
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
7.8
Comfort
7.5
Location
8.4
Services
7.4
Staff
7.6
Cleanliness
7.8
Comfort
7.6
Location
8.4
Services
7.4
Staff
7.4
Cleanliness
7.8
Comfort
8.1
Location
8.5
Services
7.5
Staff
7.5
Cleanliness
7.6
Comfort
7.4
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
7.6
Comfort
7.5
Location
8.2
Services
7.2
Staff
7.4

Mediocre 3.0
Pros: The breakfast was ok and the room was spacious
Cons: The spa was not open. There was no plug for the bath. It was noisy outside at night.
Okay 5.0
Cons: Facilities and cleaning
Okay 5.4
Pros: Big room, warm place, restaurant is very good!
Cons: A bit dirty in corridors, the staff is not very friendly and does not feel like helping at all. Breakfast is very basic
Excellent 8.8
Pros: Room was excellent comfortable and big Staff friendly and helpful
Cons: Breakfast wasn't up to much
Royal Park Hotel & Spa - Nur-Sultan
Rated no. 11
7.5
Good 7.5
Based on 806 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.7
Facilities
8.0
Location
9.1
Overall
9.0
Overall 7.2 Good
Based on 342 reviews
Cleanliness
7.5
Comfort
7.7
Facilities
8.0
Location
9.1
Overall
9.0
Cleanliness
7.5
Comfort
7.5
Location
9.2
Services
7.5
Staff
7.7
Cleanliness
7.3
Comfort
7.7
Location
9.1
Overall
10.0
Services
7.1
Cleanliness
7.5
Comfort
7.6
Location
9.0
Services
7.4
Staff
7.8
Cleanliness
7.6
Comfort
7.7
Facilities
8.0
Location
9.1
Overall
9.0
Cleanliness
7.6
Comfort
7.7
Location
9.2
Services
7.4
Staff
7.8

Excellent 9.0
Pros: Good location, nice rooms, fair price, very friendly and helpful staff.
Cons: The breakfast could be much better; it looks like some things in the rooms need small renovation or fixing.
Excellent 10.0
Pros: The hotel was in good location and view was fantastic. Cleaning is absolutely beautiful. Staff are kind and they are really helpful.
Cons: The fire alarm was broken one night and Technic guys can not repair it a bit long time. This was not good.
Excellent 8.0
Pros: The hotel was as advertised. The pool/spa facilities were next door but offered at a great rate. Not all of the staff were fluent in English so sometimes google translate was essential but can’t blame the hotel for me not speaking Russian very well. Most of the staff tried hard to please.
Cons: No complaints.
Diplomat Hotel & Business Center - Nur-Sultan
Rated no. 12
7.2
Good 7.2
Based on 342 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Overall 8.5 Excellent
Based on 1 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0

Excellent 8.5
Pros: Very good location. Located near most sightseeings of the city. You can reach it just by one bus(number 10) from airport. Very friendly stuff. Located near shops, bookstote, postal service, market, canteen.
Cons: 2 bathroom + toilets was often occupied in the mornings, when hostel was full of tourists.
Capital Hostel - Nur-Sultan
Rated no. 13
8.5
Excellent 8.5
Based on 1 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Belon Lux Hotel - Nur-Sultan
Rated no. 14
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Korsar Hotel - Nur-Sultan
Rated no. 15
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

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