Overview

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Hotel New Otani Osaka
Best WiFi

1-4-1 Shiromi, Chuo-ku, Osaka, Japan
+81 669 411 111

$145+

Overall guest ratings

8.7/10 Excellent
based on 3,570 reviews

Review highlights

  • 9.4
  • 8.7
  • 8.5
  • 4.9

Good to know

  • Spacious rooms
  • Professional service
  • Friendly service
  • Great view

Nearby

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    About

    Uniquely located across from the famous Osaka Castle and park in the historical district, New Otani Osaka has easy access to Osaka city center, with Osaka Business Park Station a 5 minute walk away. The hotel is located a 40-minute train ride from World Heritage sites in Kyoto, Nara, and Himeji. The renowned shopping street Tenjinbashisuji is a 6-minute train ride away.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 3,570 reviews
    • 9.4 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.2 "Housekeeping was great, according to 82%."
      9.5 "95% said the recreation staff was great."
      9.7 "97% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
      8.0 "Management was excellent, said 80%."
    • 8.5 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.4 "84% thought it was clean."
    • 8.4 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      7.4 "74% thought it was pleasantly quiet."
    • 8.3 "Location is great."
      9.0 "90% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
      9.5 "Near to public transport, according to 95%."
      9.1 "91% liked the proximity to sightseeing."
      7.9 "79% enjoyed the restaurants & bars nearby."
    • 4.9 "Value below average."
      1.1 "89% said the breakfast was too expensive."
      2.0 "The price was too high for 80%."
    • 3.1 "Disappointing wellness & sports facilities."
      2.7 "73% didn't like the fitness area."
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    Overall rating

    8.8 Excellent
    based on 999 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.6 "Rooms are great."
      9.9 "99% thought the view was good."
      9.2 "92% thought rooms were spacious."
      8.3 "83% said rooms were clean."
      7.6 "76% said the beds were comfortable."
    • 8.4 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      7.1 "71% thought it was pleasantly quiet."
      7.6 "76% said the beds were comfortable."
    • 8.3 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.0 "90% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
      9.3 "93% liked the proximity to sightseeing."
    • 7.4 "Good vibe."
      9.0 "90% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      9.2 "92% said it was a stylish hotel."
      9.0 "90% enjoyed the lobby entrance."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Food is average."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 4.5 "Value below average."
      0.9 "91% said the breakfast was too expensive."
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    Overall rating

    8.8 Excellent
    based on 1,892 reviews
    • 9.5 "Internet works perfectly."
      9.2 "92% said the wifi quality was great."
    • 8.8 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
      7.9 "79% thought it was pleasantly quiet."
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
      8.7 "87% thought it was clean."
    • 8.4 "Rooms are great."
      9.4 "94% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.8 "88% said rooms were clean."
      7.3 "73% said the beds were comfortable."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.2 "Housekeeping was great, according to 82%."
      9.6 "96% said the recreation staff was great."
    • 6.7 "Breakfast is mediocre."
    • 4.0 "Value below average."
      1.1 "89% said the breakfast was too expensive."
      1.9 "The price was too high for 81%."
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    Overall rating

    9.0 Excellent
    based on 178 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.7 "Generally very clean."
    • 8.2 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      8.9 "89% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
    • 7.7 "Nice rooms."
      8.7 "87% thought rooms were spacious."
      9.8 "98% thought the view was good."
    • 7.2 "Good breakfast."
    • 6.8 "Vibe was decent."
    • 5.3 "Average value."
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    Overall rating

    8.6 Excellent
    based on 499 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.4 "Location is great."
      8.8 "88% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      9.3 "Easily accessible by car, said 93%."
      9.2 "92% thought it was easy to get to the train station."
    • 8.3 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
    • 8.3 "Rooms are great."
      9.2 "92% thought rooms were spacious."
      9.8 "98% thought the view was good."
      8.3 "83% said rooms were clean."
      7.9 "79% said the beds were comfortable."
    • 7.7 "Good breakfast."
    • 7.0 "Tasty food."
    • 6.8 "Vibe was decent."
    • 5.3 "Average value."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Professional service"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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