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Hotels near Ottawa Airport

Hotels near Ottawa Airport

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Ottawa (YOW) - Ottawa, ON, Canada
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Best hotels near Ottawa Airport

Cleanliness
9.3
Comfort
9.0
Facilities
8.6
Location
8.7
Overall
9.0
Overall 8.9 Excellent
Based on 1,095 reviews
Cleanliness
9.3
Comfort
9.0
Facilities
8.6
Location
8.7
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Location
8.6
Services
8.9
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
8.8
Services
9.0
Staff
9.1
Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Facilities
7.6
Location
8.8
Overall
8.6
Cleanliness
9.3
Comfort
9.1
Location
8.8
Services
8.9
Staff
9.3

Good 7.0
Pros: all was well
Cons: nothing
Excellent 10.0
Pros: it was clean
Cons: there is a lot of religious things around, but that’s not really a big deal.
Excellent 10.0
Pros: the caring attitude and good breakfast! spotless and comfortable room!
Cons: it was a little far from downtown Ottawa!
Excellent 10.0
Pros: I like tj
Cons: Nothing
Excellent 8.0
Pros: We picked this hotel for its location and it is clean. Being on Bank St. it was just a quick drive down the street to downtown. The house keepers did good job with the rooms. Breakfast was a typical continental breakfast.
Cons: The carpet can use a good steam cleaning. There was a faint musty smell in the room on our first night stay. After leaving the bathroom fan running to air out the room our second night stay was much better.
Excellent 10.0
Pros: Clean and cozy room Polite personnel Good breakfast Free parking
Cons: No
Excellent 9.0
Pros: Clean and comfortable room.
Excellent 10.0
Pros: The location was excellent for us even though we were not using YOW. Visiting friends in the area and booked three rooms. People were friendly, everything was neat and clean and breakfast filled the bill.
Cons: Nothing comes to mind.
Excellent 8.0
Pros: The hotel had friendly staff, and was central to where we needed to be. Most of all the price was right. The hotel was clean and the room was clean and the bed was comfortable. The only issue the cable went out during the start of the Raptors game
Cons: I found that there were far too many religious quotes all over the hotel. Religion is a personal experience, not a public one in my view.
Excellent 10.0
Pros: They are amazing. We enjoy each visit. We're allowed to leave out car when we fly So helpful definitely not
Excellent 9.0
Pros: Location - your signage promoting Love/Peace/Faith
Excellent 8.0
Pros: proximity to the airport
Cons: no
Good 6.0
Pros: location is good and staff are very kind, room is clean, breakfast is good
Cons: room is a little small
Excellent 8.0
Pros: It’s a $15 taxi ride to the airport.
Cons: No free shuttle to the airport.
Excellent 10.0
Pros: The breakfast that was included was amazing. Included something for everybody not just danishes and coffee :)
Cons: Nothing. Everything was super
Excellent 9.7
Pros: It was very well maintained, clean and comfortable. Close to airport but abt 20 min from downtown
Cons: Wish they had a microwave in the room as well but they have ine in lobby for use
Excellent 9.4
Pros: Very basic but very clean. Breakfast had few options but they were sufficient and fresh. Friendly and helpful staff. Great value. I would definitely book at Adams again.
Cons: TV was a bit dated but it was OK
Excellent 10.0
Pros: The friendly, helpful staff and comfortable rooms which were very clean.
Excellent 10.0
Pros: Clean quiet and well maintained.
Good 6.8
Pros: clean room free parking lot free wifi free breakfast
Cons: wifi was a little weak.
Adam's Airport Inn - Ottawa
Rated no. 1
8.9
Excellent 8.9
Based on 1,095 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
8.0
Location
8.7
Overall
9.0
Overall 8.9 Excellent
Based on 244 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
8.0
Location
8.7
Overall
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.3
Location
8.6
Services
9.1
Staff
9.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
8.3
Services
8.5
Staff
8.8
Cleanliness
9.7
Comfort
9.3
Location
9.3
Services
9.6
Staff
9.3
Cleanliness
8.9
Comfort
9.1
Location
8.8
Services
8.9
Staff
9.0
Cleanliness
9.2
Comfort
9.4
Location
9.2
Services
9.0
Staff
9.4

Excellent 10.0
Pros: Breakfast was very convenient. I stayed for two mornings, one day I sat there and ate, the next day i didnt have time so had to grab food and go. I would certainly focus on this and provide easier means to grab and go. The kitchen was the best stocked that I have ever seen. Been coming to Ottawa for over 10 years on a frequent basis.I use the kitchen and now (COVID) more than ever I appreciated that flexibility.
Cons: Not much to write about here......
Good 7.0
Pros: room was big
Cons: construction happening around the building. lots of noise. Not related to the hotel. lots of mud on the floor when I was there and there was toothpaste from the last guest in my washroom.
Excellent 8.0
Pros: The breakfast food choices were excellent Staff were always helpful and happy
Excellent 8.0
Pros: Very good hotel
Excellent 10.0
Pros: A bit far out of the city but amazing inside and super comfy! The rooms are spacious and the beds are like pillows.
Excellent 9.0
Pros: Excellent facility with great staff - very friendly.
Cons: My room wasn't made up during this stay, which is very unusual. Perhapos this was related to the on-going covid restrictions.
Excellent 10.0
Pros: Great room, great swimming pool, convenient included breakfast service whithin the Covid measures.
Cons: I should have asked for a room on the quiet side of the building.
Okay 5.0
Cons: Breakfast was not really breakfast.. I paid to get breakfast and instead I got a doggie bag and could not change the food I got.. Pretty sad excuse for a breakfast that I paid specifically for.
Poor 1.0
Pros: Parking
Cons: I booked a room that didn’t exist and had to drive to 3 hotels. I finally checked into another hotel at 5:55 am.
Excellent 10.0
Pros: no issues
Cons: no
Excellent 9.0
Pros: Check in was very fast. Hotel overall was very clean. Room was clean. Wasn't staying long enough to experience all of the amenities, but what I did use , there were no issues.
Excellent 10.0
Pros: For the price, the hotel far exceeded my expectations: The room was twice as spacious as your typical 3-4 star hotel rooms, extremely clean/comfortable, and ergonomically ideal for someone one a business trip. I was quite impressed.
Cons: My only recommendation is to offer pay-per-view movies outside the only movie option available; a free month of Netflix in which I provide my credit card and then deal with cancelling later on. For me, brand new movies are a perk when staying in hotels.
Excellent 8.0
Pros: I'm originally from Ottawa so it was in a decent location
Cons: Nothing
Excellent 10.0
Pros: Very clean and quiet. Breakfast buffet, free parking, free internet! And the staff were all very friendly.
Excellent 10.0
Pros: location and layout of rooms,
Excellent 9.1
Pros: very convenient location, separate bedroom. Clean facilities and helpful staff.
Cons: Would prefer to have door between sink area and bedroom
Excellent 9.0
Pros: Nice clean big room. Friendly customer service (promptly gave 2 cribs on request). Good variety breakfast. Had a good time.
Cons: Paid high price maybe because of long weekend.
Residence Inn by Marriott Ottawa Airport - Ottawa
Rated no. 2
8.9
Excellent 8.9
Based on 244 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
9.5
Location
8.8
Overall
8.6
Overall 8.7 Excellent
Based on 662 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.5
Location
8.8
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
9.5
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.2
Comfort
9.0
Location
8.8
Services
8.8
Staff
9.0
Cleanliness
9.0
Comfort
7.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Location
8.7
Services
8.9
Staff
9.0
Cleanliness
9.3
Comfort
9.1
Location
9.0
Services
9.0
Staff
9.0
Cleanliness
9.3
Comfort
9.2
Location
8.8
Overall
9.0
Services
8.9
Cleanliness
9.1
Comfort
9.1
Location
8.7
Services
8.9
Staff
9.1

Excellent 8.0
Pros: We enjoyed our stay at the Hampton. Everything went well and the staff were attentive to our needs. The breakfast team were especially friendly and efficient. The room was exactly what we expected and the 24 hour hot water in the Lobby was a great bonus.
Cons: Social distancing broke down a couple of times with people from outside our group jumping onto the elevator with us. Signs to discourage this weren't evident and this could be a welcome addition.
Excellent 8.8
Good value and kind staffs
Excellent 10.0
Pros: Rooms were spacious and the hotel was easily accessible
Cons: The breakfast wasn't great.
Excellent 10.0
Pros: Cleanliness, Room comfort, located close to good restaurants (take out only, now), polite and professional front desk service.
Excellent 10.0
Pros: Cleanliness, room comfort and location
Excellent 10.0
Cons: Bathing showers are not that much good
Okay 5.0
Pros: Location
Cons: Poor WiFi, worked well on laptop but IPhone would not stay connected. Poor Breakfast. I understand that due to Covid the breakfast was in a bag but it was all carbs. Other Hilton locations have a much better assortment.
Excellent 10.0
Pros: proximity to Ottawa International Airport = 10 minutes
Excellent 10.0
Pros: Very clean
Excellent 10.0
Pros: all that was there . Near my relatives and friends.
Cons: none
Excellent 9.2
Under these exceptional circumstances, the staff is very accommodating to individual needs and very kind. There is no disruption of services that would compromise your stay. The common areas/pool/gym are understandably closed, while the laundry room is accessible.
Excellent 10.0
Pros: Great cv19 protocols
Excellent 10.0
Pros: Cleanliness and location.
Excellent 8.0
Pros: The staff were all amazing. Very friendly. Room was clean and bed was comfortable.
Okay 5.0
Pros: The hotel was clean. However, there were a lot of homeless people who were staying in the hotel (they were most likely out there by social services etc). There was a security guard posted in each floor. I don’t mean to sound elitist but I did Want
Cons: There were homeless people staying in the hotel And loitering in the parking lot.
Good 6.0
Pros: Beds are very comfortable and both individual rooms and hotel in general are very clean and well maintained. We also enjoy the complementary breakfast.
Cons: Room thermostat did not function properly, so room was overly hot; this made for an uncomfortable sleep. I did mention this to front desk , and someone reset thermostat, but problem persisted throughout our stay.
Excellent 10.0
Pros: The front desk service was amazing. They offered us a takeaway breakfast at 4:30 am since we have to check out before the complimentary hot breakfast was served, they were very helpful and offered the wake-up call we were going to need, they asked if we had a floor preference, and then, when we opened the door, the room was huge and spanking clean.
Good 6.2
Pros: Hotel was clean.
Cons: Did not get a good sleep in the bed. It is expensive for what you get.
Okay 5.0
Pros: Location near the airport.
Cons: I phoned the hotel to request a shuttle soon after my flight arrived (at 11:45pm), and was told that a shuttle would arrive at the airport "shortly." No shuttle showed up; I phoned again to be told that the shuttle doesn't run after 11:00pm. BAD!
Hampton Inn by Hilton Ottawa Airport, ON, CN - Ottawa
Rated no. 3
8.7
Excellent 8.7
Based on 662 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Facilities
9.2
Location
8.8
Overall
9.4
Overall 8.6 Excellent
Based on 1,164 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
9.2
Location
8.8
Overall
9.4
Cleanliness
8.5
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
8.7
Services
8.7
Staff
9.0
Cleanliness
9.6
Comfort
9.5
Facilities
9.5
Location
9.6
Overall
9.6
Cleanliness
9.1
Comfort
9.0
Location
8.9
Overall
9.0
Services
8.7
Cleanliness
9.2
Comfort
8.9
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Facilities
9.1
Location
8.8
Overall
9.5
Cleanliness
9.0
Comfort
8.9
Location
8.5
Services
8.6
Staff
8.7

Excellent 10.0
Pros: it was very clean . the staff were very friendly
Excellent 8.0
Pros: Location
Cons: No bathtub, soft mattress
Excellent 10.0
Cons: I was parked in the handicap spot in front of the entrance. It was a dark night, it was pouring rain and I found it not well light.
Excellent 9.0
Pros: Large clean rooms
Cons: No shuttle to airport. No long term parking
Excellent 10.0
Pros: Spacious room and all the convenience. Central Air conditioning is a must with a constant low fan if desired, just love it!!!
Cons: Nothing important
Good 7.0
Pros: Size
Cons: Room Service
Excellent 10.0
Pros: We booked our room 1.5 hours before we arrived. We were very pleased with everything in our room. We even had a choice what floor we wanted. It was so nice to see the planes land and take off from our room. Thank you for the restful stay.
Cons: Nothing.¿¿
Excellent 8.0
Pros: Location
Cons: The bed was way too soft, which was really uncomfortable
Excellent 10.0
Great service and facilities
Excellent 10.0
Pros: Location so Close to the airport
Cons: No
Excellent 10.0
Pros: Clean, helpful staff. Short visit but experience was good!
Excellent 8.8
We got a king room for a great price; very spacious and clean with free parking.
Excellent 10.0
Pros: It was very clean and very nice.
Excellent 10.0
Pros: Room
Cons: Everything was good
Excellent 8.0
Pros: Location
Cons: the room was very hot and couldn't be cooled.
Excellent 9.0
Pros: Front desk staff
Cons: Bar staff
Excellent 10.0
Pros: Always good service here
Okay 5.0
Pros: We was waking up at 04:30am. Due to a guest was suspected of smoking and the alarm went off. , that’s my only issue with my stay.
Mediocre 3.0
Pros: Location
Cons: Dirty. Clogged sink. Chemicals to unclog sink stunk
Mediocre 3.0
Cons: There was an overage charged billed after check out. Tried to resolve it and am getting the run around
Okay 4.0
Pros: Everything on paper was great
Cons: The AC did not work. Hotel quickly responded to my complaint and offered a new room or fans, but we were already settled, so we chose the fans. We didnt realize fans had 2 hr set time, so we were up all night resetting the fan
Excellent 10.0
Will be back next year
Good 7.0
Pros: Friendly staff
Cons: Beds were not good big dip in the middle we had 2 queens and both dipped. I ordered veggies and humus, veggies were rubbery, had fish and chips, big piece of fish and the plate was taken up with tartar sauce and ketchup with about 5 fries.
Mediocre 2.0
Cons: My flight was diverted and I didn’t get to Ottawa until 8 am on Tuesday the Hilton then told me that my rooms were canceled and proceeded to charge me for 2 more rooms. I use 2 rooms for one night but paid for six rooms. This is totally unacceptab
Okay 5.0
Pros: rooms were clean and spacious, lots of parking
Cons: wi-fi was down when I arrived and still down the next morning, staff did not seem to think it needed immediate attention.
Excellent 10.0
The shuttle service was perfect, albeit's really in the morning. Pleasant welcome, good location for an early flight in the morning. Safe and clean place.
Good 7.0
Pros: Room was clean
Cons: Inattentive staff during check-in. I was left waiting at the front desk during check-in for a long time without any explanation on why she suddenly departed in the middle of attending to a guest.
Mediocre 2.0
Pros: We have stayed here before and liked our experience and returned.
Cons: The ac unit in the suite's bedroom did not work. Found out at 1:00am and sweat all night. Front Desk said I should have called and had staff come in to fix (with sleeping kids). They should not have rented me the dysfunctional room.
Poor 1.0
Pros: Proximity to airport.
Cons: There are no places or businesses around that one can walk to. It'd be nice if the pool was a lap pool and if pool / hot tub was available 24-7 as there no amenities around. Was breaky included? Don't know as I had to leave at 5:00.
Excellent 10.0
Pros: The rooms are by far the most comfortable I've seen at any Garden Inn.
Good 7.0
Pros: The beds & pillows were the BEST. Very quiet. No plane noise. Very big room.
Cons: Room was intended for handicap individual. Bathroom had handicap chair, grip bars in tub, counters for wheel chair accessibility. Would have liked a sofa in room as seen a previews. When asked at desk, I was told that this is how the rooms were built.
Excellent 8.5
Pros: Rooms were huge and beds comfortable. Staff friendly.
Mediocre 2.0
Pros: Nothing spectacular. Good rooms very large, and clean. However the staff is TRAINED to say NO to anything you ask unless you expecting to pay more for whatever...
Cons: Staff,condescending, trained to say No unless you pay more. This is the place where UNFORTUNATELY their favorite word is that one to say no. To simple request. One staff member went as far to say that I was getting what I paid for ...
Excellent 10.0
Pros: Close to airports
Excellent 10.0
Pros: It's what you expect of the Hilton Brand. Sharp, professional, clean , big rooms great service.
Hilton Garden Inn Ottawa Airport - Ottawa
Rated no. 4
8.6
Excellent 8.6
Based on 1,164 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
8.0
Food
0.0
Location
8.3
Overall 8.0 Excellent
Based on 671 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.0
Food
0.0
Location
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Location
7.9
Services
8.0
Staff
8.8
Cleanliness
10.0
Comfort
5.0
Facilities
10.0
Food
0.0
Location
10.0
Cleanliness
8.8
Comfort
8.6
Location
8.4
Services
8.3
Staff
8.9
Cleanliness
8.9
Comfort
8.9
Location
8.7
Services
8.5
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.6
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Location
8.3
Services
8.2
Staff
9.0

Excellent 8.0
Pros: restaurant on property also convenient for our activities
Good 6.0
Pros: Front counter staff was nice. Beds were comfy. We got breakfast at the restaurant for 2 days and I do recommend that, food was great and quick, service excellent and chef brought out our food to our table. Rooms were nice, liked that flooring was not carpet. Showers were great.
Cons: Pillows are all lumpy, woke up with sore neck because of it. 2 of the 3 days we had to dodge homeless folks just hanging out in the lobby and one of them was yelling at the other. Got room service the first night for dinner, DO NOT recommend, gross and super overpriced. My mom got chicken Parmesan and the sauce had zero flavour, like it was just canned crushed tomatoes or something. I got a veggie burger with a Greek salad, had to throw out the salad because was dripping in dressing. Burger was okay, nothing to write home about. Room 215 has a tripping hazard in the bathroom, a section of the wall awkwardly sticks out an an angle close to the toilet. Both of us tripped over it.
Excellent 10.0
Pros: the front desk was exceptional and very nice, the restaurant was awesome with homemade food, staff were just great. we will come back again someday.
Good 7.0
Pros: Bed was comfortable and I liked that there was two comfortable chairs with a table in the room. Bed was comfortable with a good choice of pillows.
Cons: The location of the room. It was close to front desk but there was noise occasionally that was loud. Not sure but think it was a stair well. I would liked to have seen better signage regarding when the bar in the basement was open. We made a needless trip to the bar downstairs hoping for a beer to only find out that it was closed.
Good 7.0
Pros: clean and tidy
Cons: no hair dryer
Excellent 8.0
Pros: clean well up kept friendly staff
Good 6.0
Pros: Friendly staff and cleanliness of the room.
Excellent 10.0
Pros: I¿ve been to this particular location several times. The cleanliness of the hotel is above and beyond. I¿m always extremely happy with my stay.
Excellent 10.0
Pros: Clean, quiet and affordable
Cons: Room was too warm.
Excellent 8.0
Pros: Spacious room.
Cons: No.
Excellent 10.0
Cons: Could not link my phone to the TV for screen sharing. Having an HDMI in the room would be nice.
Excellent 10.0
This particular best Western in rooms are big clean and the bed very comfortable very easy to find from the freeway we will be back
Okay 5.0
Cons: Setting did not feel cozy.
Excellent 8.0
Pros: Rooms were clean and front desk efficient. Location not far from downtown/experimental farm/417. We have stayed here numerous times and will return again.
Excellent 10.0
Pros: Rooms are updated and very clean. Good access to 417/downtown.
Good 6.0
Pros: Location and staff were great.
Cons: Walls, trim, crown mouldings needed to be cleaned. Floors had not been swept. If the rooms were cleaned properly and a good carpet installed this place would have a totally different feel to it.
Mediocre 2.0
Cons: It was not what I thought it would be according to the pictures. There was water damage, peeling paint, chipped paint.
Excellent 10.0
Pros: Great friendly staff. Quiet. Easy access. Clean.
Good 6.0
Pros: The room was large and spacious.
Cons: Definitely! We were unable to check in at 3:00pm. We were kept waiting until 4:00. Our friends waited over an hour for their room, while other people were given room keys ahead of them. At 10:15am on Sunday extremely loud pounding music came from below us
Excellent 10.0
Pros: It was very spacious and neat.
Cons: The wash hand facet drains so slowly.
Excellent 9.0
Pros: Close to 417, lots of parking
Excellent 10.0
Pros: Cleanliness nicely updated I liked the fact there was no carpet in the room. Nice size bathroom. Also there is a bus stop a two minute walk that will take you to the downtown core. Definitely would save on parking and the stressful drive through traffic
Cons: No
Poor 1.0
Pros: I've stayed here many times when in the city and always had a pleasant stay.
Cons: Unfortunately my stay wasn't great along with others on the 2nd floor. Not the hotels fault but I feel it should have been dealt with better. Guests in the room next door to me woke me up at around 6am with what could only be described as a sermon.
Okay 5.0
Cons: Room was being cleaned before I was checked out...
Good 6.0
Cons: Outdoor pool was closed
Good 6.0
Pros: Good Location for my purposes
Cons: Nothing special.
Poor 1.0
Pros: Nothing it was a horrible experience
Cons: Everything
Good 6.0
Cons: we ordered two queens, but got two doubles. one of the bed is making sound with little movement. Noise can be heard for movement from upper stairs early in the morning. which should not happen to a 3.5 star hotel.
Good 7.0
Pros: location
Cons: no
Good 6.0
Cons: my food froze in the bar fridge, they offered me a free breakfast but all my travel food, lunch included was lost.
Good 7.0
Pros: Practicability, beds very nices
Cons: television system not userfriendly and very slow without HD. Chormecast did not work.
Good 7.0
Pros: Experience excessive noise from the laundry room and the laundry pick up,other then that everything else fine
Mediocre 3.0
Pros: contd from below When you take into consideration the extra cost to find food we would have expected some voucher for meals etc would not be unreasonable
Cons: Having stayed at best western before this one was not a plus. Owing to the storm we were without power for 18 hours and we supported the hotel by staying. When asked if we would be receiving a discount for inconvenience the answer was NO.
Poor 1.0
Pros: Very little.
Cons: First of all, this was supposed to be a Three and a Half star hotel and it is approximately a Two or Two and a Half star. With a power failure there was no back-up power system available and instead we were handed 99 cent flashlights. Not happy.
Okay 5.0
Pros: I liked they had no carpet in the rooms
Cons: was definitely more worn than I expected
Mediocre 2.0
Pros: Sheets are clean and enough
Cons: Only one small bed for two people! Never has staff cleaning room.
Okay 5.0
Pros: Pleasant staff
Cons: Few amenities
Mediocre 3.0
Cons: If this is a BW Plus I don't want to see a BW
Okay 4.0
Cons: ordered room service and it took way too long for food to arrive
Okay 5.0
Pros: The room was large enough for 4 people and it was clean.
Cons: The staff was rude, especially the people from housekeeping who had no respect for the tranquility of the guests. Also, a lot of the staff use the same elevator that the guests, which is unusual.
Okay 5.0
Pros: large rooms, wifi worked well, room had microwave
Cons: rooms too plain. had to set chair really low and reach up to use computer on desk. swimming pool closes too early and is only outdoors. hotel not as nice as most 3 star hotels i've stayed at. breakfast not included.
Okay 4.0
Pros: I already sent an email about the dismal attitude of the front desk woman on duty when I arrived
Cons: The attitude of the front desk woman on duty at my arrival
Poor 1.0
Pros: Not 3.5 Star Hotel!
Okay 5.0
Pros: location
Cons: I don't like my room, too close to the elevator. I can hear the elevator going up and down all day. The room has only one double bed. No sofa bed. it is hard for three people to stay in. Unable to change to any other room. Very disappointed.
Okay 5.0
Pros: Staff were very friendly, and room was clean.
Cons: Not worthy of a 3.5 star rating IMO. Told we'd have a queen size bed, but it was a double. My husband is 6'5" so his feet hung off the bed a good ways. Overly not impressed with the accommodations. Old and outdated.
Good 6.0
Pros: Hotel was clean Pool area was undesirable and needed a good cleaning
Cons: Staff was unprofessional Cleaning staff were not friendly
Best Western Plus Ottawa City Centre - Ottawa
Rated no. 5
8.0
Excellent 8.0
Based on 671 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
7.5
Location
8.4
Overall
7.5
Overall 7.9 Good
Based on 723 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.5
Location
8.4
Overall
7.5
Cleanliness
8.1
Comfort
8.0
Location
8.1
Services
7.7
Staff
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.1
Staff
8.3
Cleanliness
8.3
Comfort
8.2
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.3
Comfort
8.2
Facilities
5.0
Location
8.6
Overall
5.0
Cleanliness
8.3
Comfort
8.3
Location
8.6
Services
8.0
Staff
8.5

Excellent 10.0
Pros: location
Cons: pool was closed because of Covid, stayed in other hotels where you book a time for the pool.
Poor 1.0
Pros: Nothing
Cons: The reception was very rude, the worst customer service ! The breakfast was in a cold Box. It's like they are serving a lunch Box for a child. They're deceiving people when writing breakfast includes. I will never forget go back this hotel. By the way is like motel.
Excellent 10.0
Pros: Super clean and excellent service
Excellent 10.0
Pros: Very comfortable and clean and quiet. Very close to the airport
Okay 5.0
Pros: Location
Cons: The hotel staff were rude and unhelpful. Our two rooms were not made up, or cleaned/garbage removed between first and second night. There were also dark hairs on the bathroom floor when we arrived and mild in the crevices of the tub.
Mediocre 3.0
Cons: staff were quite cold, wondered if there was actual life in some.
Okay 5.0
Pros: My partner and I stayed here after we moved — a welcome refuge after a hellish day of lifting boxes. The bed was like a cloud for our heavy bones (though the thread count on the sheets was a little abrasive). All in all, a great place for weary travellers.
Excellent 9.0
Pros: Awesome breakfast to go.
Cons: would return-price is right-great location to airport
Mediocre 2.0
Pros: The staff were very nice. The shuttle to and from the airport were on time and quick.
Cons: I found a live bud in the tub, took it to the front desk and they said it wasn't a cockroach. And then did nothing about it. I found another in the shower curtains. Then in the morning 2 different kids of bugs in the bathroom floor in the corner.
Good 6.0
Pros: The location and availability of the shuttle.
Cons: Breakfast was lame and I think they could have done a better job keeping track of essentials such as towels and toilet paper. Also, used wake up service twice and was awakened at the wrong time both times.
Excellent 10.0
Pros: Everything is good
Cons: So nice
Good 6.0
Pros: That it was clean
Cons: When they rent a room they should the heat on prior to having someone go in. Mt heater didn't work and I notified the staff and had to ho down twice begore he would come up to fix it. For two hours I sat with my coat on freezing since they had they air
Excellent 9.0
Pros: Location
Cons: Complimentary breakfast was not very good.
Excellent 9.7
Pros: We stayed for 6 days at this hotel. The service was great, the housekeeper was excellent, the breakfast was large and the hotel was quiet. Tim Hortons is also in front of the hotel so you have a second option for food! Even though the hotel is close to the airport you don't hear the airport. There r DVD players in each room and DVDs a the front desk to borrow.
Mediocre 3.1
Pros: Location was close to the business venue I was attending.
Cons: Bed was extremely uncomfortable, pillows were thin. Compressor on top of building was so loud it kept me awake. In room HVAC would wake me up when it turned on. Threshold between carpet and bathroom had nails poking through the carpet. Toilet stopped working on second night. Hotel staff did not even say 'thank you' when I dropped off my room key. "Pool" is only about 12 feet long, okay for kids to splash, but not for swimming.
Excellent 8.2
Pros: Very comfortable room and the building was quiet
Cons: There wasn't a great selection for the breakfast.
Days Inn Ottawa Airport - Ottawa
Rated no. 6
7.9
Good 7.9
Based on 723 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
6.0
Location
8.1
Overall
6.0
Overall 7.7 Good
Based on 403 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
6.0
Location
8.1
Overall
6.0
Cleanliness
6.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.9
Comfort
7.7
Location
8.0
Services
7.3
Staff
8.2
Cleanliness
8.4
Comfort
8.4
Location
8.2
Services
7.6
Staff
7.9
Cleanliness
7.8
Comfort
7.7
Location
7.8
Services
7.2
Staff
7.6
Cleanliness
8.4
Comfort
8.2
Location
8.3
Services
7.6
Staff
8.3
Cleanliness
7.7
Comfort
7.8
Location
7.9
Services
7.2
Staff
7.8

Excellent 10.0
Pros: Cleanliness and friendly staff
Cons: Nothing
Excellent 10.0
Pros: Nothing
Cons: Cleanliness and comfortable
Excellent 10.0
Pros: The location is beautiful in the fall! And getting to see planes take off and land was a bonus!
Good 7.0
Pros: Location
Cons: It's under the flight path Ottawa airport. Continental breakfast was basic.
Okay 5.4
Pros: You get what you pay for and I would consider this a good value if we paid a bit less.
Rideau Heights Inn - Ottawa
Rated no. 7
7.7
Good 7.7
Based on 403 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.4
Location
9.3
Services
7.2
Staff
8.9
Overall 7.7 Good
Based on 36 reviews
Cleanliness
7.4
Comfort
7.4
Location
9.3
Services
7.2
Staff
8.9
Cleanliness
5.9
Comfort
6.6
Location
8.4
Services
6.3
Staff
8.8
Cleanliness
6.8
Comfort
6.3
Location
9.3
Services
6.1
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.8
Comfort
8.8
Location
9.8
Services
8.8
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 8.0
Pros: -You can check in pretty early so you can have the room for almost 24hr period - Free parking in the back - Great downtown location - Breakfast provided. -Good value for the money
Cons: -Free parking is good,, but needs better snow removal to prevent getting stuck.
Okay 5.0
Pros: Hosts were charming and helpful. I felt very welcome and comfortable with them.
Cons: The bedroom temperature was quite cold which made it uncomfortable to sleep. Would have been nice to have more options for breakfast besides toast and cereal.
Excellent 9.0
Pros: Such wonderful hosts - Very helpful and accommodating. Conveniently close to freeway, but so quiet and peaceful. Walkable to shops, and Ottawa downtown.
Good 7.0
Pros: The location is excellent, with easy access to frequent busses. Across the street is the wonderful Natural History Museum. The owners quirky but welcoming and friendly, and accommodating.
Cons: Sorry to say this, but avoid the breakfast, which is minimal. Instant coffee and barely warm raisin bread do not prepare one for a morning's expedition to the sights of Ottawa. However, the Natural History Museum has an excellent cafeteria, which serves breakfast, is reasonably priced, and gorgeous!
Excellent 8.8
Pros: Breakfast was fine. Location was excellent.
Okay 4.6
Pros: Nice couple running the B&B, very friendly
Cons: Not very clean, poor breakfast
Excellent 9.6
Pros: Omg I loved it here! Siri is so welcoming and the room was very clean and comfortable. The house is like an Aladdin’s cave and stuff everywhere so if you’re a minimalist, this is not the place for you. However, it was very much the place for us and despite the clutter, it is very clean. It is right opposite the museum and very central to pubs and restaurants. It was very reasonable cost for location and I would recommend it to anyone. We sat out in the back garden late evening in the warm, balmy weather and treated to toast and fruit for breakfast. I even got the most amazing massage in the SPA room as Siri is a qualified masseuse.
Cons: Nothing
Downtown Bed and Breakfast - Ottawa
Rated no. 8
7.7
Good 7.7
Based on 36 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.8
Facilities
2.0
Location
8.0
Overall
4.0
Overall 7.6 Good
Based on 79 reviews
Cleanliness
7.5
Comfort
7.8
Facilities
2.0
Location
8.0
Overall
4.0
Cleanliness
7.0
Comfort
6.8
Location
7.3
Services
7.3
Staff
8.1
Cleanliness
2.0
Comfort
6.0
Facilities
2.0
Location
4.0
Overall
4.0
Cleanliness
7.4
Comfort
7.8
Location
7.9
Services
7.7
Staff
8.3
Cleanliness
9.0
Comfort
8.5
Location
8.0
Services
9.0
Staff
9.5
Cleanliness
7.8
Comfort
8.1
Location
8.5
Services
7.5
Staff
8.3
Cleanliness
8.7
Comfort
8.3
Location
9.0
Services
8.0
Staff
8.8

Excellent 10.0
Pros: Nice, clean and quiet
Okay 5.0
Pros: It was close to where my son lives, and cheaper then the hotels. The room nice. Bed was comfortable and it had a small fridge in room for person stuff to be refrigerated, if needed.
Cons: Unfortunately the room had a very strong body odor smell and leaving the windows open didn't help. I'm a light sleeper so people in the kitchen talking woke me up, not sure what time, but it was still dark. Both night and early morning. No breakfast, which under covid is not allowed but even a bagel qith cream cheese, fruit in a brown paper bag is an option. But that wasn't why I stayed at this location.
Excellent 9.0
Pros: Very friendly host
Excellent 8.0
Pros: He was very friendly, and room very beautiful
Cons: The rules to we stepping in and out of the building
Good 7.0
Pros: The bed was very comfy, nice view of a leafy backyard
Cons: The bathroom- not thoroughly cleaned. I could tell that someone had used the washroom recently and with Covid this was unacceptable. No toilet paper. No soap in dispenser, only a bar of soap near the toilet so I'm guessing it was used for personal hygiene. TV didn't work. No deadbolt on the door.
Excellent 9.0
Pros: The comfortable bed and pillows
Cons: The bathroom is a little bit dirty
Mediocre 3.1
Pros: There was good room size
Cons: No person To make gestion, check in too earlier. No sound insulation. No bathroom for the room noise everywhere breakfeast between 8h-9h finally too expensive To tell like in a Young hostel
Mac B&B - Ottawa
Rated no. 9
7.6
Good 7.6
Based on 79 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.5
Facilities
6.8
Location
8.0
Overall
7.3
Overall 7.3 Good
Based on 841 reviews
Cleanliness
7.6
Comfort
7.5
Facilities
6.8
Location
8.0
Overall
7.3
Cleanliness
7.2
Comfort
7.1
Location
7.8
Services
7.0
Staff
8.2
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
7.0
Overall
7.0
Cleanliness
5.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
5.0
Cleanliness
7.8
Comfort
7.7
Location
7.9
Overall
3.0
Services
7.4
Cleanliness
7.9
Comfort
8.0
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
7.9
Comfort
7.6
Facilities
7.0
Location
8.1
Overall
8.6
Cleanliness
7.9
Comfort
7.4
Location
8.1
Services
7.3
Staff
8.4

Excellent 9.0
Pros: clean
Cons: nothing
Mediocre 3.2
The place has bed bugs.
Excellent 8.0
Pros: the hotel itself is situated right on the Rideau river. the views from the balconies is stunning. It feels far away but is driving distance to everything.
Excellent 9.0
Pros: The frtdge and Microwave
Cons: nothing
Okay 5.0
Pros: Civic made for a bag breakfast. Can't really rate.
Cons: Did not realize when booking the property was a motel and not a hotel.
Excellent 8.0
Pros: Our experience at this Ramada went very well. The Covid’ paper bag breakfast is as good as it can be. Our room, with a small balcony, facing the Rideau River, was just fine.
Cons: Bathroom fan is noisy. Room door is sticky. Small stuff, all is well.
Good 6.0
Pros: Good location
Cons: Stay would have been okay, Was expecting more considering it was advertised as newly renovated. But The soundproofing is terrible. We could hear the guests above, walking, banging, etc and all throughout our stay was noisy. It was not relaxing at all.
Okay 5.0
Pros: There was an error with my booking that was my fault. The staff were able to help me resolve this, which I greatly appreciated.
Cons: The room I was assigned was quite dated, especially bathroom and kitchenette. Several men were drinking and outside my room for hours, which made me feel unsafe. There was a lot of drinking and smoking on the property in general (not at a restaurant/bar).
Excellent 10.0
Pros: Lovely room! Great location, booking was easy. Will stay there again for sure!
Cons: Very happy!
Excellent 10.0
I stay at this place everytime I'm in Ottawa.
Good 7.0
Pros: Able to utilize kitchenette to assemble a wedding cake. Spacious room. Convenient location. Appreciated outdoor parking for pick-up truck.
Cons: Very tight entry into room with large barn door at bathroom. No dish soap to wash dishes provided in kitchenette. Tight bathroom. Difficult entry with tight space to park & unload at check in.
Excellent 8.0
Pros: I chose this hotel for it's location.
Cons: There was very little insulation between floors neighbours noise as they stomp was disruptive! Otherwise it was good.
Good 7.0
Pros: OVER ALL EXPERIENCE WAS GREAT BUT THEY HAVE TO IMPROVE THERE BREAKFAST ......
Cons: Hello , They should do something about there Breakfast, I was very disappointed , Waffle machine was very old and not working properly , They were out of the juice glasses so we have to use paper glace, croissant were old and hard . Thanks
Excellent 9.0
Pros: The staff at front desk and the man who was running the breakfast area it was so busy but he kept a smile and kept refilling coffee water etc
Good 7.7
Pros: Good front desk service.
Cons: Didn't realize it's more of a motel with separate buildings to get to for the rooms.
Okay 5.1
Pros: Location convenient due to the event we were attending Staff were all friendly rooms were comfortable
Cons: Dated The finish of the rooms were rough Bathroom floor tiles broken. Chalking in the shower area poorly done Sink had several flaws No HI DEF tv really spoils the picture without it Parking lot a Was atrocious pot holes and mis-shaped Area around the hvac was open to the elements not sealed The door had gaps and allowed air and noise into the room
Good 6.0
Pros: Very solid Hotel, with no major weaknesses. We were an older building fronting the highway, rather than the river. Beds were good, bathroom and shower were good. Everything was in good working order, good value and very nice staff. Office and restaurant area are very nice, with outside patio and pool.
Excellent 10.0
Pros: Having a restaurant within the facilities. Having units away from the busy Prince of wales Drive to reduce road noise. Allowing us two hours stay over after 11am checkout to get ready for a family memorial service.
Cons: Just thought t might spark more interest if the attached restaurant was advertised in each unit book of local facilities available.
Ramada by Wyndham Ottawa On The Rideau - Ottawa
Rated no. 10
7.3
Good 7.3
Based on 841 reviews
Details
Reviews

Cleanliness
7.2
Comfort
8.0
Facilities
5.5
Food
6.5
Location
8.2
Overall 8.0 Excellent
Based on 4 reviews
Cleanliness
7.2
Comfort
8.0
Facilities
5.5
Food
6.5
Location
8.2
Cleanliness
6.5
Facilities
3.0
Food
6.5
Location
8.5
Overall
6.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0

Excellent 8.0
Pros: Very clean.
Residence & Conference Centre - Ottawa Downtown - Ottawa
Rated no. 11
8.0
Excellent 8.0
Based on 4 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Richmond Plaza Motel - Ottawa
Rated no. 12
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
7.2
Comfort
5.3
Facilities
6.3
Food
3.0
Location
6.3
Overall 6.4 Good
Based on 8 reviews
Cleanliness
7.2
Comfort
5.3
Facilities
6.3
Food
3.0
Location
6.3
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
5.0
Overall
4.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.5
Comfort
5.0
Facilities
7.5
Food
3.0
Location
6.1

Good 6.3
Parking is a problem. The front desk is 'too amateurish' The address on the confirmation form is 'bad'. In the kitchen a few coffees, tea and a bit of sugar would be a nice - especially since the price of the stay is 'high'
Good 6.2
Pros: Next door to a mall with restaurants, grocery shopping etc.
Cons: We stayed 4 nights and left the windows open 24/7 due to a persistent unpleasant odour. I suspect it came from previous tenants who had poor hygiene. Drawers for clothes slowly opened after an hour or two. I guess the cabinets were not level. But not a big deal. Slow check in.
Excellent 8.0
Cons: It would be nice if they can provide break fast in the morning for the price they are charging.
Okay 4.5
Pros: Great price.
Cons: Very difficult to find. Bed was very uncomfortable and the ad was very misleading. This should be advertised as a student dorm and not a hotel.
Residence & Conference Centre - Ottawa West - Ottawa
Rated no. 13
6.4
Good 6.4
Based on 8 reviews
Details
Reviews

Cleanliness
8.5
Facilities
6.5
Food
10.0
Location
10.0
Overall
8.5
Overall 5.5 Okay
Based on 4 reviews
Cleanliness
8.5
Facilities
6.5
Food
10.0
Location
10.0
Overall
8.5
Cleanliness
8.5
Facilities
6.5
Food
10.0
Location
10.0
Overall
8.5

Good 6.0
Pros: I liked the free breakfast and the proximity to the bus station.
Cons: I did not like how there was a weird smell in my room. I also did not like how inconsistent the heating system was.
Good 6.0
Cons: Great location. A little run down. Very nice staff. Very good hot breakfast: eggs, toast; muffins.
Poor 1.0
Pros: Nothing
Cons: Everything
A Voyageur Guest Apartments - Ottawa
Rated no. 14
5.5
Okay 5.5
Based on 4 reviews
Details
Reviews

Cleanliness
5.8
Comfort
5.9
Facilities
5.4
Food
6.5
Location
6.7
Overall 5.6 Okay
Based on 403 reviews
Cleanliness
5.8
Comfort
5.9
Facilities
5.4
Food
6.5
Location
6.7
Cleanliness
4.0
Comfort
8.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
5.6
Comfort
7.0
Facilities
7.5
Food
6.5
Location
7.6
Cleanliness
5.4
Comfort
5.7
Location
6.4
Services
4.7
Staff
6.5
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
6.4
Comfort
6.3
Location
7.4
Services
5.6
Staff
7.7
Cleanliness
5.6
Comfort
5.9
Facilities
2.0
Location
6.5
Overall
4.0
Cleanliness
6.3
Comfort
6.0
Facilities
6.2
Food
6.5
Location
7.0
Cleanliness
5.6
Comfort
5.4
Location
6.6
Services
4.9
Staff
7.2

Okay 4.0
Just so that you know, hotel is being used to shelter homeless. No big deal for us we just needed a place to stay for one night. The room and beds were comfortable
Good 7.0
Pros: Secure parking.
Cons: Construction noise from neighbouring property was noticeable. Fortunately I had planned to get up early so it wasn't like it woke me up or anything. It was not the fault of the hotel but a heads up would have been appropriate.
Good 7.0
Pros: Great location
Cons: Toilets in our room was way too low and small. Breakfast was not appealing at all.
Mediocre 3.6
This hotel does not have many of the amenities listed. The pool is closed permanently. The pool was why we booked this hotel. It is run down and not worth the stay don’t book unless you can put up with the unpleasant odour and neglected property.
Poor 1.0
Cons: I wish I would've looked at the reviews before going there... We got 4 rooms because we were going at Escapade Music Festival. The carpet was absolutely disgusting and the room was super smelly. Bathroom was not clean AT ALL and A/C was not working. One of our taxi driver told me that he tought this place was only for refugies..... and not for guests. PLUS, I got BEDBUGS bites and i'm freaking out. DON'T GO THERE PLEASE.
Okay 4.0
Pros: Spacious rooms
Cons: Old building and no coffee machine in room
Mediocre 2.0
Pros: Fairly clean.
Cons: Old and beat-up. Scratches and dents and general disrepair everywhere. Bathtub rusted out. Smelled like old ash tray despite being a nonsmoking room. Thermostat not working and A/C stuck on 24/7. Breakfast “included” but had to ask for coffee maker at front desk and they only had decaf!
Good 7.0
Pros: Good price
Cons: Thought there was a pool
Mediocre 3.0
Pros: The location was convenient
Cons: Did not get the king size reserved, small room, lumpy beds. No cups in the room, had to get them from the front desk. My credit card was hacked and used online. Hallway smelled of weed.
Poor 1.0
Pros: nothing tbh
Cons: the parking was awful, the place smelled bad. Very rundown. noisy at night could not get sleep
Excellent 8.0
Pros: I liked the staffs services and their kindness.
Cons: I didn't like having a empty fridge without even a bottle of water.
Excellent 8.0
Pros: Location
Poor 1.0
Pros: Location was great as the hotel was less than 15 minutes from my destination.
Cons: Multiple things: no a/c in the bedroom. Broken bed. Room had a strong urine smell. Bathroom tub was brown and rusted. Hotel manager dismisses complaints and blames customer for the bad experience.
Mediocre 2.0
Pros: It was along my way.
Cons: The room was dingy and smelled pretty strongly of mold and cat litter. No vending or ice machine in the whole hotel. Most of the electrical outlets didn't work.
Okay 5.0
Pros: Many doors to exit/enter and lots of parking at the rear made for easy unload and load
Cons: The hotel room was not very nice and was not cleaned properly. There was lipstick residue all over the bathroom and the furniture was visibly damaged. Even for a pet friendly hotel, I’ve experienced better. The 150$ Hold is ridiculous for t
Excellent 8.0
Pros: Si.ple friendly staff
Good 6.0
Pros: Price and location
Cons: lack of security as the balconies are not properly separated from each other, plus, they needed to be cleaned of leaves etc.
Mediocre 2.0
Pros: The staff was very helpful and sympathetic to the fact the hotel was not as advertised. They offered to cancel our room at no charge and even called another hotel to see if there were any rooms available in our budget. Kudos to them for trying their best.
Cons: This hotel was not at all as advertised. The pictures are old and misleading. We had to try out three different rooms due to electrical wiring issues. Basic cable TV only. Parking lot was full of pot holes.
Okay 4.0
Pros: Nothing. Stayed here many years ago. It sure has gone downhill Front counter employee, Heather was very helpful....
Cons: I received an electric shock from a lamp. pungent aroma of pot lingering in hallway. Looks like people are using this place as a main residence. I still do not have a receipt for my stay, business expense.
Mediocre 3.0
Cons: There were cockroaches in our room.
Mediocre 3.0
Pros: Bed was alright
Cons: My issue is not resolved. The property was not as per expectations. First of all the telephone wire was broken. No cups or coffee was provided in the room, when I called reception, I was told to pick it up instead delivering. Also sink, bathroom tub and h
Mediocre 3.0
Pros: Low price
Cons: Swimming pool closed almost all the time. Things falling apart. Limited breakfast choices and quality
Excellent 8.0
Pros: Room was comfortable and good bed.
Cons: Breakfast was meager. Toasted waffles, no scrambled eggs (only hard boiled) and no bacon or sausage
Poor 1.0
Pros: nothing
Cons: 1. this hotel is under construction, it is very dirty, everywhere. 2. the bed, beding, towels smell and looks yellow. 3. door to balcony facing water park is lock 4. lighting from water park to the room makes us hard to sleep and the curtain is not he
Okay 4.2
Pros: I didn't like our stay
Cons: I booked this hotel specifically because it was advertized that they had a waterpark/pool and that pets are welcome. After checkin in i realized the pool was closed. When i asked about it i was told this is an annual closure for repairs and that my booking channel should have made me aware of this. When i contacted booking.com i was told this was incorrect. So it was basically a back and forth between the 2 parties. As well when i made my booking i included that i would be bringing my small dog. When we checked in they never told us about the pet fee. Until after we checked out.. we were charged 75$ extra for our dog to stay with us in a room that looked run down. If my dog had an accident in that room it would not have been much of a damage. Everything is dated. Breakfast could have been better than eggos....hotel management did nothing to resolve our discontent , he simply kept repeating the fact that there is a fee for a dog to stay at their hotel but we were not told of the fee amount until check out. Had we known this along with the pool closure we would have booked at a different hotel. Will not be booking travelodge in the future
Okay 4.0
Pros: Easy check in Nice staff
Cons: Blankets were thin considering it was winter We had to get 3 just to stay warm Location is super dated and super old
Okay 5.4
Pros: Comfortable bed
Cons: Needs some updates
Excellent 8.1
wanted a restaurant in hotel after a very long drive. Hockey kids and parents on our floor very loud, hotel staff were great in dealing with them.
Excellent 8.2
i didnt like how the breakfast was the same every Single day
Good 7.1
Pros: The location is right off the 417 with the staff patiently getting the checkin process as smooth as possible. The beds were comfortable. The waterpark charges only $5 per family per day and one could stay as long as one wishes till closing. Breakfast is included in the price and parking is free. Wifi also included!
Cons: The hotel is on a one way street and if it's missed, you'll have to go pretty far to get back to it. The waterpark's hot tub indicates that only adults are allowed with no supervision. Many children get into it. It's also somewhat dirty with bubbles that are stained. The hotel is somewhat old and most likely pending a rebuild. Wifi is somewhat slow.
Mediocre 2.0
Pros: The blackout curtains in the room...
Cons: Staff were rude and uninformative. Booked a balcony room which turned out to be a first floor room with only two small windows. Curtains fell off the windows when we tried to let in some light and rooms were very dirty. Complimentary breakfast consisted of 4 different cornflake brand cereals, apples, or toast. Pool hours were awful! Throughout the week the pool facility is only opon at night for a short period. Pointless! Overall, worst experience ever. Would not recommend to anyone ever.
Good 7.7
Pros: Quiet at night
Cons: The bathtub was old with a plastic mat partially lifting on the tub. The handle for the toilet flush was broken. housekeeping started cleaning at 7 or 7:30. Too early for time change guests.
Mediocre 3.1
Cons: A
Good 6.0
Cons: Rooms need a major overhaul, finish was off he furniture, rust in the toilet and bathtub, very very basic accommodation.
Okay 4.0
Pros: Bed was comfortable. Location was convenient.
Cons: Having to plunge the toilet myself in my room at 1 a.m. Not being able to contact the front desk at 1 am when my toilet plugged. Having the same things served for breakfast 3 days in a row. None of the food was very good! Scrambled eggs, hash browns, dried out pancakes with crispy edges, canned fruit, runny yogurt, 5 types of cereal, white & brown bread for toasting & 1 or 2 fruit breads - depending on when you arrived.
Travelodge by Wyndham Ottawa West - Ottawa
Rated no. 15
5.6
Okay 5.6
Based on 403 reviews
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