Overview

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The Old Custom House

South Quay, Padstow, PL28 8BL, United Kingdom
+44 184 153 2359

$187+

Overall guest ratings

8.5/10 Excellent
based on 729 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.0
  • 6.5

Good to know

  • Comfortable beds
  • Wonderful sightseeing

Nearby

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    About

    When visiting Padstow, The Old Custom House is a great choice to consider. Guests can indulge in mani/pedis and enjoy seafood at Pescadou, which is open for lunch and dinner. Rooms at this upscale inn offer up nice touches like bathrobes and designer toiletries, along with flat-screen TVs and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Storage available
    • No smoking
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 729 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.0 "Breakfast is good."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 6.5 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 6.5 "Vibe was decent."
    • 4.4 "Value below average."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
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    Overall rating

    8.4 Excellent
    based on 677 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.4 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
    • 6.3 "Vibe was decent."
    • 4.1 "Value below average."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 21 reviews
    • 9.0 "World class service."
    • 6.9 "Rooms are ok."
    • 6.9 "Average comfort."

    Overall rating

    8.8 Excellent
    based on 29 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
    • 7.9 "Good breakfast."
    • 6.9 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Wonderful sightseeing"
    data provided by TrustYou

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