Overview

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The Old Custom House

South Quay, Padstow, PL28 8BL, United Kingdom
+44 184 153 2359

Call

+44 184 153 2359
Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.3/10 Excellent
based on 712 reviews

Review highlights

  • 8.9
  • 8.5
  • 7.6
  • 5.5

Good to know

  • Comfortable beds
  • Great view

Nearby

    show all

    About

    Located in Padstow (North Cornish Coast), The Old Custom House is minutes from Padstow Harbour and Padstow Museum. This 4-star inn is within close proximity of National Lobster Hatchery and Prideaux Place.

    Rooms

    Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and a hair salon.

    Dining

    Satisfy your appetite at the inn's restaurant, which serves lunch and dinner, or grab a snack at a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    The front desk is staffed during limited hours.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Storage available
    • No smoking
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 712 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
    • 7.6 "Good breakfast."
    • 6.0 "Average comfort."
    • 6.0 "Rooms are ok."
    • 5.5 "Vibe was decent."
    • 4.5 "Value below average."
    • 2.9 "Terrible amenities."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 697 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.2 "92% found the restaurant service to be one of the best."
      8.6 "86% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.0 "Average comfort."
    • 5.9 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.3 "Vibe was decent."
    • 4.2 "Value below average."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      4.4 "56% didn't like the architecture."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 7 reviews
    • 6.3 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 7 reviews
    • 9.0 "Terrific location."
    • 6.1 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

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