Overview

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Mercure Penrith

Cnr Mulgoa and Jamison Road, Penrith, NSW 2750, Australia
+61 247 217 700

$181+

Overall guest ratings

7.8/10 Good
based on 1,753 reviews

Review highlights

  • 9.4
  • 8.3
  • 4.8
  • 4.8

Good to know

  • Great reception

Nearby

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    About

    Located at the foot of Blue Mountains and adjacent to Penrith Panthers World of Entertainment, Mercure Penrith is at the gateway to Western Sydney. The hotel has 223 rooms featuring flat-screen TVs, cable TV, air-conditioning and high-speed WIFI Internet access. Additional facilities include a gym, guest lounge, outdoor swimming pool, BBQ area and ample parking.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Wi-Fi
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Room service
    • Restaurant
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,753 reviews
    • 9.4 "Terrific location."
      7.6 "Great parking, according to 76%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      8.6 "Easily accessible by car, said 86%."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.5 "75% were happy with the room service."
      7.7 "77% said the booking process went smoothly."
      10.0 "100% said the recreation staff was great."
    • 6.7 "Average amenities."
      6.8 "68% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
      6.0 "60% found the grounds not bad."
    • 5.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.4 "54% thought the kitchenette was ok."
    • 4.8 "Value below average."
      2.2 "78% said the breakfast was too expensive."
    • 4.8 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.0 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
    • 3.9 "Bar is not good."
    • 2.7 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      4.0 "Unfriendly atmosphere, according to 60%."
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    Overall rating

    8.0 Good
    based on 1,034 reviews
    • 9.6 "Terrific location."
      7.7 "Great parking, according to 77%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.7 "77% said the booking process went smoothly."
    • 4.9 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.7 "Value below average."
    • 4.7 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      4.8 "52% were disappointed with the minibar."
      2.8 "72% had problems with the shower."
      2.0 "80% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
      1.4 "86% said the bathroom was dirty."
      2.5 "Air conditioning was criticized by 75%."
    • 4.0 "Breakfast is below average."
    • 2.7 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      4.3 "Unfriendly atmosphere, according to 57%."
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    Overall rating

    7.9 Good
    based on 368 reviews
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.7 "Great parking, according to 77%."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.7 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 5.6 "Pool is mediocre."
    • 5.3 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.7 "Value below average."
    • 4.7 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      3.0 "Air conditioning was criticized by 70%."
      1.3 "For 87%, the rooms looked old."
    • 4.6 "Internet is poor."
    • 3.6 "Breakfast is below average."
    • 2.9 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    based on 17 reviews
    • 5.0 "Rooms are ok."

    Overall rating

    7.9 Good
    based on 333 reviews
    • 9.3 "Terrific location."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 6.8 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.3 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.4 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.8 "Only 68% said rooms were clean enough."
      5.1 "51% thought the minibar was ok."
    • 4.8 "Value below average."
    • 4.2 "Breakfast is below average."
    • 2.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    data provided by TrustYou

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