Overview

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Mercure Penrith

Cnr Mulgoa and Jamison Road, Penrith, NSW 2750, Australia
+61 247 217 700

$250+

Overall guest ratings

7.8/10 Good
based on 1,831 reviews

Review highlights

  • 9.5
  • 8.1
  • 5.0
  • 3.4

Good to know

  • Friendly service

Nearby

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    About

    Located at the foot of Blue Mountains and adjacent to Penrith Panthers World of Entertainment, Mercure Penrith is at the gateway to Western Sydney. The hotel has 223 rooms featuring flat-screen TVs, cable TV, air-conditioning and high-speed WIFI Internet access. Additional facilities include a gym, guest lounge, outdoor swimming pool, BBQ area and ample parking.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Wi-Fi
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Room service
    • Restaurant
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,831 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.6 "Great parking, according to 76%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      9.0 "Easily accessible by car, said 90%."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
      6.1 "61% found the grounds not bad."
      6.1 "61% said the architecture was not spectacular."
      6.9 "For only 69%, the facilities were new enough."
    • 5.1 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.3 "53% thought the bathroom was big enough."
    • 5.0 "Average value."
      4.0 "60% thought it was overpriced."
      1.1 "89% said the breakfast was too expensive."
    • 3.4 "Breakfast is below average."
      1.1 "89% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      4.0 "60% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
    • 0.8 "Bar is disappointing."
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    Overall rating

    8.0 Good
    based on 1,098 reviews
    • 9.6 "Terrific location."
      7.4 "Great parking, according to 74%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.7 "Good cleanliness."
      7.6 "76% said rooms were clean."
      7.8 "78% thought it was clean."
    • 6.4 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.9 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
      2.8 "72% had problems with the shower."
      1.6 "84% were disappointed with the minibar."
      3.9 "Air conditioning was criticized by 61%."
      1.7 "83% said the bathroom was dirty."
    • 4.8 "Value below average."
      3.6 "64% thought it was overpriced."
    • 3.4 "Breakfast is below average."
    • 2.9 "Disappointing internet connection."
      3.6 "64% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 421 reviews
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.7 "Great parking, according to 77%."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.2 "Good pool."
    • 6.7 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.8 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.0 "Average value."
    • 4.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      4.2 "Air conditioning was criticized by 58%."
      3.7 "63% had problems with the shower."
      1.8 "82% thought the tv was sub-standard."
    • 4.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 2.9 "Awful breakfast."
    • 2.9 "Disappointing internet connection."
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    Overall rating

    7.1 Good
    based on 18 reviews
    • 5.1 "Rooms are ok."

    Overall rating

    7.9 Good
    based on 292 reviews
    • 9.3 "Terrific location."
      7.5 "Great parking, according to 75%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.6 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.2 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.9 "Only 69% said rooms were clean enough."
    • 5.0 "Average value."
    • 3.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 3.0 "Awful breakfast."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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