Overview

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Mercure Penrith

Cnr Mulgoa and Jamison Road, Penrith, NSW 2750, Australia
+61 247 217 700

$186+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

7.8/10 Good
based on 1,750 reviews

Review highlights

  • 9.3
  • 7.7
  • 4.8
  • 3.7

Good to know

  • Friendly service

Nearby

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    About

    Located at the foot of Blue Mountains and adjacent to Penrith Panthers World of Entertainment, Mercure Penrith is at the gateway to Western Sydney. The hotel has 223 rooms featuring flat-screen TVs, cable TV, air-conditioning and high-speed WIFI Internet access. Additional facilities include a gym, guest lounge, outdoor swimming pool, BBQ area and ample parking.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Wi-Fi
    • Laundry service
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Business centre
    • Laundry facilities
    • Room service
    • Restaurant
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,750 reviews
    • 9.3 "Terrific location."
    • 7.7 "Good service."
    • 6.9 "Average amenities."
    • 5.4 "Average value."
    • 4.8 "Rooms are not good."
    • 3.7 "Breakfast is below average."
    • 3.0 "Disappointing internet connection."
    • 0.9 "Bar is disappointing."
    View all review categories

    Overall rating

    7.9 Good
    based on 1,014 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.7 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.8 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.6 "Average value."
    • 4.7 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      2.5 "75% had problems with the shower."
      1.1 "89% found problems with the furniture."
      3.0 "70% were disappointed with the minibar."
      2.0 "Air conditioning was criticized by 80%."
      1.3 "87% thought the tv was sub-standard."
      1.5 "85% said the bathroom was dirty."
    • 3.8 "Breakfast is below average."
    • 3.0 "Disappointing internet connection."
      4.4 "56% thought it was overpriced."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 385 reviews
    • 9.2 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 6.0 "Pool is mediocre."
    • 5.3 "Average value."
    • 5.2 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 4.4 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.0 "Air conditioning was criticized by 80%."
      1.2 "88% thought the tv was sub-standard."
      1.2 "For 88%, the rooms looked old."
    • 3.8 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.2 "Awful breakfast."
    • 3.1 "Disappointing internet connection."
      4.2 "58% thought it was overpriced."
    View all review categories

    Overall rating

    6.9 Good
    based on 17 reviews
    • 4.6 "Rooms are not good."

    Overall rating

    7.6 Good
    based on 332 reviews
    • 9.2 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.3 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.6 "Average value."
    • 4.2 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      1.2 "88% thought the tv was sub-standard."
      2.5 "75% were disappointed with the minibar."
    • 3.4 "Breakfast is below average."
    • 3.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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