Overview

Mercure Penrith

Cnr Mulgoa and Jamison Road, Penrith, NSW 2750, Australia
+61 247 217 700

$179+

Overall guest ratings

7.8/10 Good
based on 1,827 reviews

Review highlights

  • 9.5
  • 8.4
  • 4.4
  • 4.3

Good to know

  • Friendly service

Nearby

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    About

    Located at the foot of Blue Mountains and adjacent to Penrith Panthers World of Entertainment, Mercure Penrith is at the gateway to Western Sydney. The hotel has 223 rooms featuring flat-screen TVs, cable TV, air-conditioning and high-speed WIFI Internet access. Additional facilities include a gym, guest lounge, outdoor swimming pool, BBQ area and ample parking.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Wi-Fi
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Room service
    • Tennis
    • Coffee shop
    • Safe
    • Business centre
    • Laundry facilities
    • Restaurant
    • Internet (surcharge)
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 1,827 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      8.6 "Easily accessible by car, said 86%."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      10.0 "100% said the recreation staff was great."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
      6.1 "61% found the grounds not bad."
    • 5.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.5 "Only 65% said rooms were clean enough."
      5.6 "56% thought the kitchenette was ok."
    • 4.4 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
      4.3 "57% thought it was overpriced."
    • 4.3 "Value below average."
      4.3 "57% thought it was overpriced."
      1.4 "86% said the breakfast was too expensive."
    • 3.4 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    • 2.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.3 "Unfriendly atmosphere, according to 57%."
      4.8 "52% didn't like the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 1,096 reviews
    • 9.6 "Terrific location."
      7.1 "Great parking, according to 71%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 4.9 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      2.8 "72% had problems with the shower."
      1.0 "90% found problems with the furniture."
      4.6 "54% were disappointed with the minibar."
      1.3 "87% thought the tv was sub-standard."
      3.0 "Air conditioning was criticized by 70%."
      1.2 "88% said the bathroom was dirty."
    • 4.7 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.5 "Value below average."
    • 3.5 "Breakfast is below average."
    • 2.8 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.4 "Unfriendly atmosphere, according to 56%."
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    Overall rating

    7.9 Good
    based on 401 reviews
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.0 "Great parking, according to 70%."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 5.5 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      6.9 "Only 69% said rooms were big enough."
    • 5.2 "Pool is mediocre."
    • 4.7 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
    • 4.4 "Value below average."
    • 3.0 "Awful breakfast."
    • 2.8 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    based on 18 reviews
    • 4.9 "Rooms are not good."

    Overall rating

    7.9 Good
    based on 310 reviews
    • 9.3 "Terrific location."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.4 "Only 64% said rooms were clean enough."
    • 4.4 "Value below average."
    • 3.4 "Breakfast is below average."
    • 2.5 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou
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