Overview

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Hacienda Del Caribe

Calle 2 Norte Entre 5ta y 10ma Avenida, 77710 Playa del Carmen, QR, Mexico
+52 984 873 3132

$53+

Overall guest ratings

8.0/10 Good
based on 590 reviews

Review highlights

  • 10.0
  • 9.2
  • 8.1
  • 3.5

Good to know

  • Friendly service
  • Beach nearby

Nearby

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    About

    Hacienda del Caribe Hotel is a 3 star hotel located in the heart of Playa del Carmen, half a block away from the famous 5th Avenue for the best dining and shopping and a block and a half walking distance to Playa del Carmen's white sand Caribbean beaches. One block from the bus terminal that connects you to the main features on the Riviera Maya. Restaurant, bar and small pool. The hotel designer created rooms that feature lively colored Mexican furniture, which was inspired by paintings done by the famous Mexican painter Diego Rivera. You will also find expected amenities. Reservations require full stay credit card deposit at the time of booking and your credit card will be charged by International Vacations. We require a phone/fax or email address at time of booking to receive your voucher from International Vacations.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Restaurant
    • Parking
    • Internet
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 590 reviews
    • 10.0 "Incredible bar."
    • 9.2 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.0 "70% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "Only 59% thought the air conditioning was adequate."
      6.3 "Only 63% thought the shower was ok."
      5.9 "59% thought the minibar was ok."
    • 3.5 "Internet is poor."

    Overall rating

    8.1 Excellent
    based on 377 reviews
    • 9.4 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.3 "Only 53% thought the air conditioning was adequate."
      6.8 "Only 68% thought the shower was ok."
    • 3.2 "Disappointing internet connection."

    Overall rating

    7.5 Good
    based on 118 reviews
    • 9.1 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.0 "Vibe was decent."
    • 5.0 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.3 "Only 63% said rooms were clean enough."

    Overall rating

    7.8 Good
    based on 94 reviews
    • 9.2 "Terrific location."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.9 "Average value."
    • 5.3 "Vibe was decent."
    • 4.6 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      3.8 "62% thought the tv was sub-standard."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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