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Hotels near Portland Airport

Hotels near Portland Airport

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Portland (PWM) - Portland, ME, United States
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Best hotels near Portland Airport

Cleanliness
9.8
Comfort
9.7
Facilities
8.0
Location
9.5
Overall
8.0
Overall 9.6 Excellent
Based on 61 reviews
Cleanliness
9.8
Comfort
9.7
Facilities
8.0
Location
9.5
Overall
8.0
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.5
Staff
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.8
Comfort
9.8
Location
9.6
Services
9.7
Staff
9.9
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
10.0
Staff
9.4
Cleanliness
9.2
Comfort
9.2
Location
8.3
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: The breakfast was so good and Jim was a wonderful host.the room was very clean and the Inn had so much character. It would stay here again and again.
Excellent 10.0
Pros: The breakfast was absolutely divine — lots of local ingredients and thoughtful compositions. The room was elegant and cozy, and the location is absolutely ideal.
Excellent 10.0
Pros: Friendly and hospitable staff, easy check in and check out, delicious breakfasts.
Excellent 9.0
Pros: Amazing breakfast, great staff and service, very cute and clean
Cons: Bed was a little hard but that is probably a preference type of thing
Excellent 9.0
Pros: Great breakfast. The Inn is very comfortable and the Inn keeper/owner makes it all work.
Cons: It all worked. We had a very busy week ( a wedding during Covid is not something you can really plan for) and Jim worked with us on some request. Very nice touch.
Excellent 9.0
Pros: Freshly made, great variety, delicious
Excellent 10.0
Pros: Great location and an exciting breakfast. The daily changing 2 course breakfast is a perfect start (great self-made pastries!). Jim is a perfect host taking care of his guests. The B&B is located 15 minutes walk from the city center with lots of great restaurants. We can’t remember sleeping better in an hotel. The mattresses were perfect and it is a very calm area. If you prefer a historic villa rather than a modern hotel it gonna be your spot in Portland! We will be back again.
Cons: Nothing
Inn on Carleton - Portland
Rated no. 1
9.6
Excellent 9.6
Based on 61 reviews
Details
Reviews

Cleanliness
9.2
Comfort
8.8
Facilities
8.8
Location
8.3
Overall
9.4
Overall 8.6 Excellent
Based on 979 reviews
Cleanliness
9.2
Comfort
8.8
Facilities
8.8
Location
8.3
Overall
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.8
Location
8.1
Services
8.5
Staff
9.3
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
9.8
Comfort
9.2
Facilities
8.7
Location
8.5
Overall
9.2
Cleanliness
9.2
Comfort
8.7
Location
8.1
Services
8.5
Staff
9.5
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
8.5
Overall
9.0
Cleanliness
9.3
Comfort
9.0
Facilities
9.1
Location
8.5
Overall
9.6
Cleanliness
9.2
Comfort
8.8
Location
8.6
Services
8.5
Staff
9.3

Excellent 9.0
Pros: Valu (Booked with Booking.com) Breakfast Location Hotel Staff
Cons: None None None
Poor 1.0
Pros: It was a very nice room.. Quaint and felt very comfortable.
Cons: We were facing the roadside that overlooks the hospital. A few times through the night emergency vehicles passed the room and woke us.
Good 7.0
Pros: Great price . Nice old building, good location
Excellent 9.0
Pros: Courteous and professional staff. Walking distance to downtown. Everything you might need for your trip is within walking distance. Very clean hotel.
Cons: The shared bathroom was odd but I was aware ahead of time so it wasn¿t a surprise.
Excellent 8.0
Pros: Quiet, friendly helpful staff, small amenities like always having drinks and snacks and filtered water available. It had a very homey feel .
Excellent 9.0
Pros: friendly staff, easy parking, comfortable room
Cons: was further away from the center of town than I understood
Excellent 10.0
My stay was great. It was peaceful and very quite.
Excellent 8.0
Pros: Robes in closet
Cons: Sharing a bathroom
Okay 5.0
Pros: It was cute and quaint. They had some nice pastries.
Cons: This was the first time staying in this type of hotel. I paid extra for an in-room shower (very small and tight for an old portly man like me). No elevator (I was on the third floor). No fridge or microwave (just a coffee maker).
Excellent 9.0
Pros: Hotel is underrated. Provides snacks and complementary breakfast during covid, beautiful hotel with unique rooms and very friendly staff. Great price.
Cons: Bed was too soft and shower was old and short
Excellent 10.0
Pros: This hotel is the definition of quaint charm, in the best of ways! Such beautiful spaces all around. The room was comfortable and felt very welcoming and cozy.
Excellent 10.0
Pros: Friendly staff and beautiful rooms
Excellent 10.0
Really comfortable and charming space. The staff was great, and to have a parking lot was really nice in that location (which was very walkable to downtown). The only criticism I have is that you can hear other rooms pretty easily.
Excellent 10.0
Pros: Very cute atmosphere with a great breakfast given Covid circumstances. Great location in reference to downtown Portland.
Excellent 10.0
Pros: hotel is a cozy, comfortable place located close enough to the port district to be attractive. given it's cost and very helpful, professional and friendly staff, we will definitely be back and would highly recommend the hotel.
Cons: nothing
Excellent 10.0
Pros: Location, cleanliness, kind staff, breakfast
Cons: The bathroom was separate, on the hallway. I didn’t mind it though.
Excellent 10.0
Pros: Charming and fun. Great staff.
Mediocre 3.0
Cons: Room was in poor condition, and pricing did not reflect the quality of the offering.
Good 7.0
Cons: The room door tag indicated the maximum price that could be charged was $---. I was charged $--- plus fees. How do I get refunded the $25?
Excellent 9.7
Pros: Staff were very friendly and helpful. The Inn itself was quaint and charming. Location was a plus.
Excellent 9.4
Pros: Old world feel but up to date amenities. Large room. Didn't feel like a "hotel". Loved it.
Cons: A little away from the harbor and restaurants. Walk, cab,Uber solves that issue.
Excellent 9.1
Pros: The friendly and helpful staff, and the ambience. And the price.
Cons: I agree with a previous reviewer that the bed was not as comfortable as it could be - a little stiff with hard pillows.
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: Very sweet and quaint. Some of the accommodations you share a bathroom, but you save money when you chose one of those rooms. Very clean and comfortable. Staff was excellent!
Excellent 10.0
Pros: Beautiful quaint little inn
Cons: No elevators: not an issue for me, but maybe for others.
Excellent 10.0
Pros: Warm decor , free and convenient parking
Excellent 8.2
Pros: Clean, friendly,not too far from town
Cons: External bathrooms won't be to everyone's liking , wasn't a big deal for me
Excellent 10.0
Pros: Clean, comfortable room-beautifully decorated!
Cons: Location wasn't the best but that was a minor setback.
Good 7.7
Pros: Half the price of other options in old port, friendly staff and clean rooms. Very European set up, small rooms detached bathroom, but nice enough facilities. Interesting old building.
Inn at St John - Portland
Rated no. 2
8.6
Excellent 8.6
Based on 979 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
8.2
Overall 8.6 Excellent
Based on 887 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
8.2
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.9
Location
8.8
Services
8.6
Staff
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
4.0
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
8.5
Cleanliness
9.1
Comfort
9.1
Location
8.8
Overall
7.5
Services
8.9
Cleanliness
8.6
Comfort
8.8
Location
8.7
Overall
8.0
Services
8.6
Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.0
Services
8.8
Staff
9.3

Excellent 10.0
Pros: Friendly, kind staff. Everyone had a smile o. There face and went out of the way to assist you. Breakfast was delicious
Good 7.0
Pros: Nothing special and nobody wore masks.
Cons: A card in the room explaining how to hook up to WiFi would have been helpul.Nn
Excellent 8.0
Pros: Wonderful suites and breakfast!
Cons: Maybe more towels. Not enough for multiple guests
Okay 4.0
Pros: the rooms were jice
Cons: the hot tub and bar were out of service which was not disclosed until we got to the hotel.
Excellent 10.0
Pros: Great staff and customer service.
Cons: None.
Excellent 10.0
Pros: The king suite was a great room. The bathroom had a modern look with glass shower doors. The bed was super comfortable and the heat worked. The free breakfast was decent for being free as well. Also the snack bar they have at the desk sells beer/wine.
Cons: It¿s right at the jet port. Which oddly you didn¿t hear a lot of the planes taking off. You do need to drive if you plan on going anywhere or Uber it.
Okay 5.0
Pros: Suites
Cons: The room was cold and loud, could hear people next to us and on the top floor
Excellent 8.0
Pros: The Room wasn¿t very clean. Hair still in the bathroom and sinks were not wiped
Excellent 8.0
Cons: I requested an airport shuttle, but was told that they did not have one since the hotel was on-site at the airport. I had to walk about three blocks at night on the street with my luggage. When I checked in, I found that there was a 24-hour shuttle!
Excellent 10.0
Pros: Large room and clean.
Cons: Disappointed that the website indicated available amenities, which were closed due to covid (e.g. reception, restaurant, bar).
Excellent 10.0
Pros: Very neat and clean and very nicely decorated Fabulous breakfast!! All around great place
Cons: Nothing
Excellent 9.2
Disappointed in breakfast
Good 7.0
Pros: The room set up was ideal for having a separate living area, able to be closed off with a door. It was also nice and dark for a sleeping baby.
Cons: When booking it stated ¿newly renovated¿ which simply cannot be true. Our room had very clear signs of wear all over: the shower and sink were rusted badly, the wallpaper had drip marks all over, the floors were not very clean.
Good 7.0
Pros: The facility and staff score high points despite continuing minor covid impact. But expensive.
Cons: Expensive.
Good 7.6
Pleasant clean roomy, very accommodating staff, exceptional landscaping, very quiet. Dining facilities was missed and the evening social was missed. Items purchased were a little expensive.
Poor 1.0
Pros: Hotel was by airport which was good I had a early flight
Cons: None of the amenities were available. Pool was horrible hot tub was boarded up restaurant was closed and all other complimentary benefits are suspended. This price to spend 11 hours in a hotel with no amenities? Other hotels were 100% operational.
Excellent 10.0
Pros: It is literally around the corner from the airport. Hotel shuttle is very convenient and the rooms are spacious with plenty of room for clothes and luggage.
Cons: Despite COVID restrictions being relaxed or out right dropped everywhere the hotel restaurant was still closed and they weren¿t serving traditional hot breakfast as I have been accustomed to while staying at the Embassy Suites.
Excellent 8.0
Pros: Super friendly staff
Cons: Room was not very clean
Good 7.0
Pros: Close to the airport, easy to find.
Cons: It was the least nicest Embassey Suite I have ever stayed in but is was fine.
Okay 5.0
Pros: Beautiful, updated room decor.
Cons: 1. Asked at desk, told both restaurant and bar were closed! Hotel located away from main roads so no other place to eat other than drive back into downtown Portland. No recommendations given. 2. New electronic room lock new and no instructions. No slot
Mediocre 3.0
Pros: the location was very convenient for me. Otherwise, I wish I had chosen another hotel
Cons: The price was too high for the value. I chose it specifically for the amenities it has offered in the past:full breakfast, restaurant on premises,Full bar and cocktail hour available. None were there.Guests were expected to empty their trash and make be
Okay 4.0
Cons: We should have been told before we made reservation that we were not going to be getting room service or evening reception was cancelled.
Excellent 10.0
Pros: Very clean and comfortable
Excellent 8.0
Pros: ?
Cons: ?
Excellent 10.0
Pros: the rooms are very nice and clean.
Good 6.0
The floor was full of old food, crumbs everywhere, big hairs in tub and sink, food and crumbs all over kitchenette, dirty microwave, fridge, sink the room was never vacuumed, fingerprints , dust, old moldy grapes at front of couch and so much more. It was truly scary. They did move me to another room which was much better but still needed attention in areas.
Excellent 10.0
Helpful front desk Nice room Very clean Easy check out No suggestions, everything great
Mediocre 2.0
Pros: Huge bug
Cons: The bug
Okay 5.0
Pros: Close to airport, had plenty of space, price was good, had a breakfast
Cons: Seems like they were a bit legalistic about wearing a face mask. No coffee available for our early morning departure. To get anything to drink we had to request and were given water. I appreciated the cinnamon roll.
Okay 5.0
Pros: New hotel and clean.Good staff
Cons: Light coming through window.Not totally dark .
Poor 1.0
Cons: Rude Staff, Dirty Room. No response from Manager.
Poor 1.0
Pros: The hotel cleanliness and location were ideal for our stay in Portland.
Cons: The hotel placed us in a room with plumbing issues. We had to call the maintenance team 4 times. The second maintenance worker did not even clean up the floor after he worked. We had to call and ask for cleaning supplies and had to do it ourselves.
Poor 1.0
Pros: It is truly pet friendly.
Cons: It is not safe, and the people who work there don't care. Staff invited unmasked people to join us in elevator, and the next day I woke to find a mam standing on the roof outside my third floor window at 6 am, no emergency. Rude people.
Mediocre 2.0
Pros: Good location
Cons: This might be Portland Maine's worst and most unsafe hotel. Staff does not want masks. Make for guests are suggested not mandated. Awful. Do not stay there.
Good 6.0
Pros: Room was spacious and comfortably furnished, appeared clean and odor free, in a pet friendly hotel this is a plus.
Cons: WOKE UP TO FIND MAINTENANCE MAN STANDING OUTSIDE MY BEDROOM WINDOW, NO EMERGENCY, no notice!! Staff INVITED unmasked man into elevator with myself and another masked guest after fire in hotel. No shit. NO CLOSET OR SPACE TO HANG CLOTHES.
Mediocre 3.0
Cons: Emailed management about issues had with human biological excrement on the nightstand and never received a call or email back.
Mediocre 3.0
Pros: Separate sitting area, good A/C
Cons: No evening social or cooked breakfast, bathroom floor not very clean, squishy pillows
Good 6.0
Cons: Carpet was wet and the room smelled terrible. Really loud construction starting at 730am. I will not be back.
Good 6.0
Pros: Its convenient for my kids with having the pool and restaurant. Great location close to mall and stores
Cons: The last couple times I stayed at embassy my bathroom was seriously disgusting like I didn't even want to shower cuz there was hair and soap scum in the shower and mind u this was my second stay in the last 3 months besides that the room was great
Good 7.0
Pros: The waitstaff was very good
Okay 5.0
Pros: Close to airport and car rental services which helped with early morning departure.
Cons: Overall the hotel is a bit played out. Bath tub in bathrooms very old-fashioned; step-in showers much easier to use and safer. Wall mount AC units with electric heaters must be 30 year old technology. Noisy, can't hold set point.
Good 6.0
Cons: The quality was not worth the $--- nightly rate
Excellent 10.0
Pros: The friendly staff, happy hour at the lounge, excellent breakfast, clean and large rooms ...what is there not to like?!
Cons: No fault of Embassy Suits, but I showed up a week early! And they were booked solid. We came back the next week to celebrate 38 years of marraige. (It was worth the wait - LOL).
Okay 4.2
Pros: I liked that the hotel was pet friendly and had a reception in the evening. The location was convenient to bother the jet port and downtown Portland.
Cons: The hotel did not have a requested item set up in the room upon arrival. The shower had hair on the walls and there were people smoking underneath our window all night, which came directly into the room through a vent. It was very slippery out and all of the walkways and sidewalks remained untreated, making it very unsafe for both guests and pets. Management was not particularly responsive to any of these concerns.
Good 6.0
Pros: 1) The distance from the airport in order to make a 6 AM flight. 2) The availability of the shuttle when needed.
Cons: Should specify in advertisement what the cost/night is for parking. They charge 2.50/bottle for water (waters in room. If arrive late/leave early you miss happy hour and free breakfast. Charge for the night too high.
Good 7.0
Pros: Walked from PWM airport baggage claim after flight cancellation.
Cons: Overall seems a little tired but still. Ok.
Embassy Suites by Hilton Portland, Maine - Portland
Rated no. 3
8.6
Excellent 8.6
Based on 887 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.4
Location
8.7
Services
9.1
Staff
9.8
Overall 9.1 Excellent
Based on 28 reviews
Cleanliness
9.3
Comfort
9.4
Location
8.7
Services
9.1
Staff
9.8
Cleanliness
7.5
Comfort
7.5
Location
6.3
Services
7.5
Staff
10.0
Cleanliness
9.3
Comfort
9.5
Location
9.0
Services
9.1
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Location
8.8
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
7.5
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 9.0
Pros: We were tired and hungry from the drive. When we arrived we were greeting by the innkeeper, her daughter and dog and welcomed with snacks and drinks, which were appreciated. The room was a bit tight but the bed was very comfortable. The bathroom across the hall looked brand new and it was private. In the room was a tv to relax with little veranda. The owner thought of everything to make you comfortable including the delicious breakfast of blueberry pancakes in the am! We would definitely come back!
Cons: The parking was a little tricky to fit 4 cars but all in all it worked
Excellent 10.0
Pros: Very ckean. Comfortable and tge breakfasts were excellent.
Cons: Nothing, it was lovely.
Excellent 10.0
Pros: The breakfast was awesome great cook and personality. Location was around a lot of business but easy to find.
Cons: Location was around a lot of business but easy to find.
Excellent 10.0
Pros: Very homey and staff made you feel welcome
Cons: Decorated well time period appropriate
The Chadwick Bed & Breakfast - Portland
Rated no. 4
9.1
Excellent 9.1
Based on 28 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
7.6
Location
8.1
Overall
7.7
Overall 8.5 Excellent
Based on 1,780 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
7.6
Location
8.1
Overall
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
10.0
Cleanliness
6.0
Comfort
5.5
Facilities
5.5
Location
6.5
Overall
5.5
Cleanliness
8.8
Comfort
8.8
Location
7.9
Services
8.7
Staff
9.1
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.2
Comfort
8.5
Facilities
8.2
Location
8.3
Overall
8.2
Cleanliness
9.0
Comfort
8.9
Location
8.1
Services
8.7
Staff
9.2
Cleanliness
9.1
Comfort
9.0
Facilities
7.3
Location
8.5
Overall
7.6
Cleanliness
8.8
Comfort
8.9
Facilities
6.0
Location
8.2
Overall
6.6
Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.7
Staff
9.2

Excellent 9.0
Pros: nice
Cons: nothing
Excellent 9.0
Pros: Clean, comfortable bed. Quick check in. Only a 5 minute uber ride into Old Port
Cons: No early check in was available. Breakfast options not very good.
Excellent 10.0
Pros: friendly service very helpful and accommodating
Cons: I have no complaints
Excellent 10.0
Pros: close to the airport
Excellent 9.0
Pros: It was great 👍
Cons: 😃About the staff they were excellent!
Excellent 9.0
Pros: Room was great. Large and very comfortable
Cons: Need a hot breakfast selection, such as eggs, waffle grill, etc
Excellent 9.0
Pros: We like the location with close travel within town and close to highway. This room was booked on Booking.com which kept the cost at a low rate. The room was large and commutable everything was perfect.
Cons: No indoor pool. No indoor club, lol.
Excellent 10.0
Pros: Hotel was close enough to Uber to commercial st, easy to find.
Cons: No.
Excellent 10.0
Pros: clean updated
Okay 4.0
Pros: Friendly staff and easy access to places of attraction.
Cons: Cleanliness, cleanliness, cleanliness! TV is not working and when we inquired, they blamed it on the cable company. Clearly, it was the remote that needed to be Reprogrammed. We had better quality service for the same money at other hotels.
Excellent 10.0
Pros: Conveniently located close to all activities.
Okay 5.0
Pros: The cleanliness of the hotel by my viewpoint of the areas I had accessed, traversed and made use of. The stairways were every bit as cared for as the other egress. I did not crawl along, but i had to walk the four flights.
Cons: So that in the event there were scheduled testing of electrical back up systems, I found the consolation for a wht glove. My only complaint, and it may be the resolve of best suit for specific purpose,lighting for air contaminants.
Excellent 10.0
Pros: Friendly staff. Very accommodating. Clean rooms. Quiet location.
Cons: Breakfast was blah. No variation of food items.
Excellent 10.0
Pros: The staff was great.
Excellent 8.0
Pros: The breakfast was really good.
Cons: One of the primary reasons why I chose this hotel was the free airport shuttle that was advertised. However, the shuttle would not accomadate our flight times as we left really early in the morning and returned after midnight. Had to take a taxi - $$$
Excellent 10.0
Pros: The staff was AMAZINGLY helpful with anything we needed or asked for during our stay!
Excellent 9.0
Cons: The breakfast could be better
Excellent 10.0
Pros: Although it was a bit out of the down town area it was within walking distance of Thompson's Point venue. The breakfast area was well stocked with a variety of choices.
Mediocre 2.0
Cons: Arrived at midnight to a blocked off parking lot, cranes and construction. Clearly closed yet someone still answered the phone and said there are a couple rooms available in the back. I felt bamboozled!! Cancelled and stayed at the Clarion around the corner.
Excellent 10.0
Pros: It was close to downtown. With the train station and sea dogs field you would have thought it was noisey but it wasn't at all. Staff was friendly and the room was comfortable.
Cons: The driveway entrance comes up quick and is kind of narrow.
Excellent 8.0
Pros: The beds
Cons: No TV because of snow
Good 6.2
Pros: The rate was affordable, which was nice since we just needed a place to stay after getting into the Portland airport. Our flight arrived at 12AM, so it was convenient to not have to drive far afterwards. Also, the free continental breakfast in the morning was a definite plus!
Cons: The rooms were not clean. There was rust all over the bathroom, and the shower was stained with mildew. Also, the hotel is in a weird part of town, and we didn't feel safe walking to and from the car to get our luggage at night.
Excellent 10.0
Pros: Staff was so very helpful -- allowing us to return our rental car to the airport the night before our flight and then they picked us up there, and they ordered a cab for us early in the morning to get to the airport; they directed us to pick up some breakfast items that were getting ready to be put out even though it was an hour before the official breakfast start time The place was so clean and the rooms lovely, quite the contrast to a motel we had stayed at the previous two nights
Okay 5.1
Pros: This hotel has a great location...close to the airport, close to the downtown waterfront, and easy to get around. It is definitely on the low-end of prices for the area and there was nothing bad about the area around the hotel. The complimentary breakfast was nice, nothing too fancy, but worked out great for a quick bite before meetings.
Cons: The rooms are pretty dated. They have tried to dress them up with new bedding, but the rooms smell terribly of smoke, even though they are 100% non-smoking. The first room I got was so bad with a smoke smell, that I asked to be moved, which they accomodated. However, the second room was just as bad as the first, maybe even worse. My business colleague said the exact same thing about his room, so I am guessing that most rooms smell like smoke.
Good 6.8
Cons: For an overnight near the airport with our adult daughter before her morning flight out, we looked for a suite, since her parents both snore. The second bed was a fold-out couch two feet from the first. Since we'd booked through Kayak, no .negotiation with the hotel was possible.
Good 6.2
Pros: Convenience. My son and I attended a Maine Red Claws basketball game. The hotel was very convenient to the stadium and I envision the same for a Sea Dogs game. Room was basic but decent size.
Cons: Nothing major. Outside, hallways and lobby were a bit plain and drab.
La Quinta Inn & Suites by Wyndham Portland - Portland
Rated no. 5
8.5
Excellent 8.5
Based on 1,780 reviews
Details
Reviews

Cleanliness
9.2
Comfort
8.8
Location
8.3
Services
8.8
Staff
9.6
Overall 8.6 Excellent
Based on 58 reviews
Cleanliness
9.2
Comfort
8.8
Location
8.3
Services
8.8
Staff
9.6
Cleanliness
9.5
Comfort
9.5
Location
9.3
Services
9.5
Staff
9.5
Cleanliness
9.0
Comfort
8.5
Location
8.1
Services
8.4
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Location
7.5
Services
10.0
Staff
10.0
Cleanliness
9.5
Comfort
9.0
Location
8.5
Services
9.5
Staff
9.5
Cleanliness
5.0
Comfort
2.5
Location
7.5
Services
5.0
Staff
7.5

Excellent 9.0
Pros: The French toast was delicious. I would have liked a protein addition or option, like eggs (even hard boiled) or bacon/ham
Excellent 10.0
Pros: Home atmosphere Pleasant company close to everything we wanted to do Jim and Linda are great folks.
Excellent 8.0
Pros: Location was perfect for wedding was attending. Linda is perfect host and cooks a great hot breakfast.
Cons: Owner has cats and one cat walked the hallway crying early in the morning.
Good 7.0
Pros: The breakfast was very good for both days
Cons: The room was very small and the bathroom was separate from the room.
Excellent 10.0
Pros: Very happy with our stay. Beautiful house. The hosts were very nice and sweet. The breakfast was delicious and abundant.
Mediocre 3.0
Pros: Nicely decorated with antiques throughout. Good location. Breakfast was fine but nothing special.
Cons: The first thing we noticed was the smell of smoke. Seems one of the owners is a smoker. The room was ridiculously small. We could hardly move. Had to keep the window open to get rid of the smell of smoke.
Excellent 9.0
Pros: Convenient location. Homemade breakfast!
Good 7.0
Pros: Breakfast was excellent. Hosts were wonderful.
Cons: Rooms are very small and street parking only. But the home although older is maintained.
Fleetwood House Bed & Breakfast - Portland
Rated no. 6
8.6
Excellent 8.6
Based on 58 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
8.9
Overall
9.2
Overall 8.4 Excellent
Based on 283 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
8.9
Overall
9.2
Cleanliness
4.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
8.0
Cleanliness
9.5
Comfort
9.0
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
9.0
Services
8.7
Staff
8.8
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
10.0
Facilities
6.9
Location
6.9
Overall
7.9
Cleanliness
8.8
Comfort
8.9
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
8.5
Comfort
8.1
Location
8.3
Services
8.1
Staff
8.0
Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
8.8
Overall
10.0
Cleanliness
8.6
Comfort
8.9
Location
8.6
Services
8.2
Staff
8.0

Excellent 8.0
Pros: It¿s a very nice hotel. I enjoyed the pool and the fitness center. And the room had a great layout, with or with a nice Decour.
Cons: It would¿ve been a 10, but¿ When I came down to breakfast there were no eggs. The ladies were just standing there. I asked them for some and they put some eggs in the empty chafing dish that had all these dried up orange pieces of egg in it.
Excellent 10.0
Pros: The location! And the size of the room.
Cons: The bathroom was too close to the bed.
Excellent 10.0
Pros: great breakfasts, convenient location. Staff are very personable
Excellent 10.0
Pros: I contacted this hotel to complain about an issue that had actually occurred at a different hotel (completely my mistake) and the Manager got back to me with a thoughtful, detailed response. Needless to say, I am both embarrassed and impresse
Excellent 10.0
Pros: Everything was nice here. The pancakes in the morning were delicious!
Good 6.0
Cons: Bed was not terribly comfortable, mattress was too soft. .Asked for a wake up call twice - it never came! Price of room was very high!
Excellent 8.0
Pros: The suite was a very good size and comfortable. I had forgotten it was a suite hotel.
Cons: Nothing really. I hadn't realized it was a pet friendly hotel, and I have allergies. I wish they had dedicated none pet rooms, but the man at the front desk put us on a high floor where he said they usually don't put pets, so all was well.
Good 6.0
Pros: Large room, very nice
Cons: Front staff was not the most courteous we've experienced in other hotels.
Good 6.0
Pros: Great staff , clean room
Cons: The price $--- is to high.
Excellent 10.0
Pros: The room was very spacious and comfortable.
Cons: Bathroom was a little small. Guests did not wear masks inside the building in shared spaces. Breakfast exists but food was very bland. Air conditioner did not stay cold - turns off by itself.
Good 7.0
Pros: I've stayed here a few times, nice rooms, good location, very nice staff, safe area.
Cons: For the price I would expect more to be honest. I was placed across from an elevator and that was not ideal.
Mediocre 3.0
Pros: The convenience to the airport
Cons: The bathroom smelled like urine and the beds were a little small
Excellent 8.0
Pros: Cleanliness in the room
Cons: Breakfast
Good 7.9
Nice sized room
Excellent 10.0
Pros: Very clean. Nice staff
Poor 1.0
Cons: Worst experience, Dusty room, dead bugs on carpet used Q tips Floors not cleaned, table,desk bathroom.Yelling doors slamming running in the hallway in the middle of the night exiting manager didn¿t come out of his office just said we could Take snac
Excellent 10.0
Pros: Customer service, clean nice hotel
Cons: It¿s far away ubers can get expensive
Okay 5.0
Pros: Plenty of room for 3 adults and a toddler
Cons: I cleaned my own room including garbage, towels, wiping down everything, toilet paper and anything else. I understand we are in a pandemic but 6 days is way too long without cleaning and no hot breakfast. Should not be charging full price pool water dirty
Excellent 8.0
Pros: Cleanliness and location,
Okay 5.0
Pros: The view
Cons: the pool time and the bugs on the floor in the room
Mediocre 2.0
Pros: The room was as expected and clean.
Cons: Hotel staff discriminated against me and my family. Were not allowed to access the gym. Refused an appointment but allowed other guest to make them. Declined request for first floor due to physical limitation and placed us on 3rd floor away from elevator
Good 7.0
Pros: Friendly front desk person, clean, convenient location.
Cons: Everything was great except the AC, which only went on at 68 degrees, and an hour later, went off. There was no option to just have the fan on. Maybe this particular unit was on the blink; otherwise hotel was clean and new.
Good 7.0
Pros: Free breakfast, large room, front desk and breakfast area staff very helpful
Cons: Had rooms 317, 517, 501. These rooms were noisy by elevator and stairwell door, pool not warm enough
Poor 1.0
Pros: Location
Cons: Under construction, room not cleaned on time.
Good 6.0
Pros: Location. Room had been renovated except for bathtub which had rust in it and sorely needed replacing as do the doors which are grungy. The room doors bang loudly when closing which is annoying for anyone trying to sleep. They need soft-close quiet doors,
Cons: This hotel is currently (June 2018) undergoing major renovations which we were not aware of when we booked. This is the 2nd time we have stayed here. A lot of construction debris and smell in the corridor of the floor we were on which was offputting.
Poor 1.0
Pros: Coffee cups provided in room had melted substance in bottom! Clothes closet was EXTREMELY MUSTY and unusable!
Cons: Price was considerably more than one would expect for this hotel in this region at this time of year, especially when the extremely poor quality of this property is taken into consideration. Room was dingy, peeling paint/varnish on doors. musty smells!
Good 6.0
Pros: Large room, good breakfast.
Cons: Couch and chairs in room were stained. Construction being done near Room that was loud. Big fans in hallway, also loud.
Okay 4.0
Pros: Location
Cons: We were very unsatisfied with the cleanliness of the hotel it was very sorry. The Halls looked like they had not been vacuumed in over a week and or bathroom And dishes were not clean. Also room was very banged up and not well looked after.
Good 7.0
Pros: Very nice breakfast buffet
Cons: One front desk person could have been more welcoming, but overall staff were quite friendly and helpful, especially at the buffet
Okay 5.0
Pros: Location
Cons: We had a fire drill at 7 AM because kids were making waffles unsupervised and started a fire.
Okay 5.0
Pros: Bed was comfy.
Cons: A little bid dated.
Okay 5.0
Pros: Bed was comfortable and room was very neat and clean
Cons: Front desk help was rude as hell, not only to me, but other customers as well. Wouldn't recommend this place to anyone, because when I went to desk in morning, they did nothing to correct treatment toward customers.
Okay 5.0
Pros: Staff was good. Location good.
Cons: Not that clean. The heating/cooling unit was blowing black dust all over the bed. Carpet seemed dirty. Couch seemed old and worn.
Good 7.0
Cons: Charged me extra $20 , said was scheduling
Excellent 10.0
Pros: Very cooperative staff. Helped us with our issues with the Internet and faxing our documents. Real value for money. Just across an extensive shopping mall. Very good breakfast.
Holiday Inn Express Hotel & Suites South Portland, An Ihg Hotel - South Portland
Rated no. 7
8.4
Excellent 8.4
Based on 283 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.6
Facilities
9.3
Location
9.2
Overall
9.2
Overall 8.5 Excellent
Based on 74 reviews
Cleanliness
9.4
Comfort
9.6
Facilities
9.3
Location
9.2
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Facilities
9.2
Location
8.8
Overall
8.8
Cleanliness
8.0
Location
8.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
9.0
Comfort
10.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Excellent 8.0
We were a bit leary about staying in a hotel so close to the airport but it was not a problem. Heard a couple of planes early evening and that was it. It’s 5 minutes to the Maine Mall and loads of restaurants. Staff were all very friendly.
Okay 4.0
Pros: Nice receptionist
Cons: We have to clean the room and set the bed ourself each day of stay. The blanket on the bed was dirty. Towels were never changed during the entire stay.The maids never came to clean
Okay 4.0
Pros: Staff was nice. Very large room. That's it.
Cons: The hotel hasn't been updated in year's. Smelly room. Old lumpy mattress, my back is still hurting me. Ice machine is broken, wifi is very slow. The bathtub bottom is warped so it's east to lose your balance.
Excellent 8.0
Pros: Right by the airport
Cons: My microwave didn’t work it wouldn’t heat up food and the wording was in another language
Okay 4.0
Pros: the location
Cons: the mold in the shower
Okay 5.0
Pros: it was the least expensive close to Portland.
Cons: it wasn’t so much the property, it was the front desk. My stay was a certain price, which included everything. I was alerted by my bank how much they actually charge me the next morning, in which was $42 over. I they changed it and charged me twice and after 3 days one finally drop off my card. It took 3 different people to get this done. It shouldn’t have happened in the first place.
Excellent 10.0
Pros: The room was clean and spacious with all the necessary amenities. The beds were extremely comfortable and I was glad there were toiletries provided in the restroom. I would definitely recommend this hotel.
Cons: The front desk staff weren't very friendly. They were just very cold and kept talking to each other before addressing us. And the coffee for the Kureig wasn't very good plus they were all decaf. This was minor but a disappointment.
Excellent 9.0
Pros: Very warm and accommodating, airport shuttle
Cons: Nothing
Excellent 10.0
Pros: Very clean, very good service, very good location.
Cons: Nothing that I can think of
Poor 1.0
Cons: There was multiple hairs in our bed on the wall. It was very unclean and will never go back. During a pandemic or not. There should be no evidence of the people that stayed prior to us.
Excellent 9.0
Pros: Short walk from airport Clean Comfortable bed Friendly staff
Cons: Could not control room temperature Pricey room, with no hot breakfast included
Good 6.0
Pros: Excellent location if you are traveling at the jet port
Excellent 8.0
Pros: The front desk staff were exceptionally friendly and the place was warm and inviting.
Cons: The restaurant is closed even though all Covid restrictions in Maine ended.No daily cleaning (no notice),especially bad in hotels with fridge/microwave they will get pest infestations.Previous guest's bagel was found under the couch.
Excellent 9.0
Pros: Close to the airport
Excellent 9.0
Pros: Location
Cons: Room was a little dated, bath especially.
Excellent 9.0
Pros: The staff was very helpful.
Excellent 10.0
Pros: It was clean and well maintained. The staff was friendly and helpful. There is a pleasant patio area with comfortable seating and a fire pit. It is also very close to the airport.
Excellent 9.0
Pros: The breakfast was placed in paper bags. I loved the idea,clean and convenient. Thanks for the extra step.
Excellent 10.0
Pros: The location is the best.
Cons: The menu card had food stuck on it.
Poor 1.0
Cons: Lady working the front desk was extremely rude and unprofessional
Good 7.0
Pros: It’s location.
Cons: There were no USB charging ports in the entire room. It was not as well stocked with coffee supplies as most Hilton properties (only one regular coffee pod). There was a hair on the bathtub wall, and another hair on one of our towels.
Good 7.0
Pros: very close to airport , walked early morning it was nice
Cons: Apparently there was two rooms booked , they canceled one for me but overcharged me 20 bucks for the one room , I only realized this upon getting home . I did not report it , but it is inconvenient
Excellent 8.0
Pros: Location
Cons: Carpet not clean
Mediocre 3.0
Pros: Very nice looking, staff really nice, shuttle was exceptionally nice and very helpful.
Cons: Sattelite TV. It was raining the night we arrived and there would be no TV until the next day when the rain stopped. Can't imagine why a nice pricey hotel would use satellite TV
Excellent 10.0
Pros: Proximity to Portland Jetport
Cons: Nothing
Excellent 8.5
Pros: The hotel staff were so accommodating to our very large group -- I can hardly praise them enough!
Cons: The had a little trouble keeping up with the hot breakfast orders, but we generally weren't in a rush, so it wasn't a big deal.
Okay 4.0
Pros: Proximity to airport
Cons: Ridiculously high price for a lower than average room. Will never stay again.
Good 6.0
Pros: HOTEL LOCATED NEXT TO JETPORT BUT OFF THE BEATEN PATH.
Cons: ROOM WAS NOT ANYTHING ABOVE A HOLIDAY INN ROOM. BREAKFAST DANISHES ARE SMALL, NOTHING DESIRABLE. HAD SCRAMBLED ONLY EGGS ON SATURDAY, AGAIN, NOTHING ABOVE A LOWER CHAIN BREAKFAST WHICH MOST GIVE YOU FREE. FRUIT WAS GOOD. 30 CARS HAVE NO SPOT @ FULL
Okay 5.0
Pros: It seemed pretty clean
Cons: Little parking, heater in the room was faulty, bed sheets were scratchy. They seemed to be understaffed.
Excellent 8.0
Cons: Bed was hard. Pillows too soft
Excellent 9.1
Pros: The bathroom door in 346 does not close easily.
Excellent 10.0
Pros: Overall experience was enjoyable. We only stayed one night due to other travel plans, but would definitely recommend this hotel to others and would stay there again.
Okay 5.0
Pros: I liked how helpful your staff was. Very good.
Cons: I didn't like that we booked a room that was disability accessible with a roll in shower, and we didn't get it. As a result my husband could not take a shower.
Hilton Garden Inn Portland Airport - Portland
Rated no. 8
8.5
Excellent 8.5
Based on 74 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.7
Location
8.9
Overall
9.0
Overall 8.3 Excellent
Based on 367 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.7
Location
8.9
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
10.0
Comfort
9.3
Facilities
8.6
Location
10.0
Overall
9.3
Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
8.6
Staff
9.0
Cleanliness
7.3
Comfort
6.0
Facilities
7.0
Location
8.6
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
8.9
Overall
8.0
Services
8.5
Cleanliness
8.3
Comfort
8.1
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.6
Cleanliness
8.5
Comfort
8.4
Location
9.0
Services
8.5
Staff
8.9

Good 6.0
Cons: Shower Gel dispenser was empty. Makeup wipes in the bathroom were open and used. Ceiling above the main door looked like it had mold on it.
Good 7.0
Pros: The staff was very polite
Cons: There was constant hammering in the neighboring room which didn’t stop even after I complained.
Excellent 8.0
Great hotel clean and comfortable. My wife sat on a bench out front though and it tipped over and she got a concussion but everything else was great
Okay 4.0
Pros: The parking space and convenience of location
Cons: The cleanliness of room
Excellent 8.0
Pros: Everything was good. Appreciated the bottled water.
Cons: No complaints.
Good 6.0
Pros: The restaurant was absolutely amazing.
Cons: Very expensive for what was offered. They charged for a sub par breakfast which is usually free. The shower had mold and the floor was not vacuumed.
Good 6.0
Cons: Shower door had hair on it and bath gel bottle was empty. Requested shower be cleaned and bottle replaced. Rest of bathroom was cleaned but not shower and bottle was not replaced.
Good 6.0
Pros: Swimming pool is pretty clean and quiet to enjoy.
Cons: The toilet wasn¿t flushed after someone peeing and there were urine marks around the toilet and some hair in the bathtub. When asking to clean the room, they ignored twice. The manager told us we can complain to get credit back for those inconvenience.
Okay 5.0
Cons: The bathroom was smelled like Urine. The bedroom was dusty.
Mediocre 3.0
Pros: Location
Cons: There were no blackout curtains for the room... They were on half rods and couldn't be closed. Sun came up at 5:30.
Mediocre 3.0
Pros: Location
Cons: The staff and experience while there.
Excellent 10.0
Pros: to take care off the customer and the service is good is the best for now ....
Cons: to make show for the trash ...
Excellent 8.0
Pros: Staff was terrific - very friendly and welcoming.
Cons: The curtains in the room! Completely counter-intuitive. Sheer drapes always go against the glass. Room darkening curtains tucked into the corners behind the sheers means they aren¿t found. It took us 3 nights and we were assured we weren¿t the first
Excellent 10.0
Pros: I love the design of the rooms, the view is grand. It¿s a very quiet comfortable place to stay. The sun shines brightly making the hotel and rooms very comfortable and inviting.
Cons: Not a thing to complain about
Excellent 10.0
Pros: My favorite thing about this hotel is the way the sun shines in the room, not to mention the design of the room, it¿s absolutely perfect.
Cons: Can¿t complain about anything, my stays here have been wonderful.
Excellent 8.0
Pros: Restaurant on premise.
Cons: Noisy room next to me. Also smelled some cigarette smoke.
Excellent 10.0
Pros: The coffee and muffins in the morning
Cons: The restaurant and bar wasn't open on S Sunday or Monday those were the days I was there
Excellent 10.0
Pros: Price and location
Cons: No, it was perfect!
Excellent 9.0
Pros: Location
Cons: No
Excellent 10.0
Pros: During Covid-19, cleanliness is key. Hotel was extremely clean and we felt very safe
Excellent 10.0
Pros: Convenient for was I was working
Good 7.0
Pros: Great location, close to my customer
Cons: Bar wasn't opened, assuming because of covid.
Excellent 10.0
Excellent location and value! Great front desk staff! The room was very comfortable and the large windows are very nice!
Good 6.0
Pros: The design and view
Cons: It wasn’t all that clean and was dated.
Good 7.0
Pros: Nice view and comfy bed although was still hair in the shower but not a huge deal
Cons: I got charged twice when I checked in then got refunded when I told them then it happened again when I checked out, so pay attention to your card statements.
Mediocre 3.0
Pros: Conveniently located
Cons: Room service was poor
Good 6.0
Pros: Location
Cons: There was a horrible smell in the bathroom and mold in the shower curtain. Shelf in the bathroom was dusty.
Good 6.0
Pros: Have had many good experiences at this hotel and it had always been good.
Cons: Maid service was limited to making the bed only, don't understand.
Excellent 10.0
Pros: My 9 year old son and I went for two nights and had a great time. We loved the room it was clean and comfortable. We spent many hours in the pool which was also clean and just a neat room. We ordered room service for dinner both nights and the food was delicious. We had breakfast in the restaurant in the morning and it was also perfect. Overall we would definitely return to this hotel or others in the chain!
Excellent 9.4
Pros: Location, cleanliness, pool,
Cons: Bartender was REALLY slow, and when I asked the front desk for a re-print of my receipt from dinner the night before, she told me she couldn't do it, and didn't offer to figure it out. She did tell me to have a nice day...
Excellent 8.5
Pros: Most everything. Fun to have Starbucks right there and the Mall across the street.
Cons: Toilet clogged before retiring and we were too tired to call the front desk. It made the morning unpleasant to have a clogged toilet. I'm sure they would have fixed it right away but we were only there for the night and checked out early. That's our only complaint.
Good 6.0
Cons: Overall the room was great. It was very clean and the staff was nice. The walls however are very thin and we could hear our neighbors that kept us up through the night.
DoubleTree by Hilton Portland, ME - Portland
Rated no. 9
8.3
Excellent 8.3
Based on 367 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
7.4
Location
8.8
Overall
8.1
Overall 8.2 Excellent
Based on 568 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
7.4
Location
8.8
Overall
8.1
Cleanliness
4.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.4
Comfort
8.3
Location
8.7
Services
8.3
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
9.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.5
Cleanliness
8.5
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.9
Cleanliness
8.5
Comfort
8.6
Facilities
7.0
Location
8.8
Overall
6.0
Cleanliness
8.8
Comfort
8.7
Facilities
6.0
Location
8.7
Overall
8.0
Cleanliness
8.6
Comfort
8.2
Location
8.8
Services
8.2
Staff
9.0

Excellent 10.0
Pros: The staff was amazing
Cons: They didn’t have any vending machines on the first floor
Excellent 10.0
Pros: it was clean, was definitely nicer than we had expected.
Excellent 9.0
Pros: Accommodation - we asked for a couple additional chairs and the manager provided several options.
Excellent 9.0
Pros: Very comfortable room, excellent staff, and a good breakfast
Cons: Location is a little far from restaurants nearby, bot within walking dostance
Good 7.0
Pros: great location, dog friendly, decent breakfast, everyone was super nice
Cons: the room was dusty and stuffy, it needed a solid deep clean. it wasn’t dirty as a whole but I had to dust, especially the heater.
Excellent 10.0
Pros: Location was great. Nice room, staff was great. Check in was easy and smooth.
Excellent 8.0
Pros: Location, room clean and comfortable, nice breakfast and friendly happy staff
Cons: Pool dirty on the bottom, ripped up chair seat in room, clock in room not working.
Good 6.0
The people working there are really nice, My only problem was the room was not clean and rug was very dirty and smelled bad, first one of the Hampton Inns that I have ada problem with and the most important was the cleanliness of the rooms.
Excellent 10.0
Pros: It was right across the street from the shopping mall. Love it.
Okay 5.0
Cons: For a Hampton Inn, I would have expected more. It felt very run down and grungy. The breakfast warm options seemed very low quality.
Excellent 9.0
Pros: The location was perfect to get around Portland and to get to the airport. Great shopping and restaurants in the area. We really enjoyed the pool and the hot tub.
Cons: We were on the ground level and everything in the room was very damp. The carpet was wet and dirty.
Excellent 8.0
Pros: The location was ideal. Close to restaurants and the airport.
Cons: The bed was uncomfortable. My back hurt in the morning.
Mediocre 3.0
Pros: Price
Cons: Police were there when I checked in. Someone had items stolen from room. Hotel is dated and not well cleaned.
Mediocre 3.0
Pros: location to mall
Cons: $--- was much too high for this room. It should have been an $--- room
Excellent 9.0
Pros: The staff was extremely accommodating. Free internet, free breakfast. Breakfast will improve after Covid protocols
Cons: Really missed having a shuttle to hospital and back.
Excellent 10.0
Pros: Staff was very friendly and helpful.
Excellent 9.6
Very comfortable and quiet and very nice and relaxing.
Excellent 9.0
Pros: Location it was near everything
Cons: Too many people at the pool
Excellent 10.0
Pros: Employees most helpful
Excellent 8.0
Pros: Easy check in
Cons: Pool was on appointment only
Excellent 10.0
Cons: They censor their TV stations. Only allow liberal news channels
Poor 1.0
Pros: It smelled like smoke everywhere. there where stains on the bed sheets. we where told we couldn't reserve a time to use the pool like every other hotel does we just needed to call down and it was first come first serve. (continued on next section)
Cons: when we called down first thing in the morning we were told it was reserved the rest of the day. Most of the staff seemed like they hated their lives accept for one guy and most of them where walking around with no masks on. wife was pissed.
Good 7.0
Pros: The friendly staff
Cons: I didn’t like how small my room was. And the fact tht I was facing the highway when looking out the window.
Excellent 9.0
Pros: Location and convenience
Cons: No it was all good, ty
Okay 5.0
Cons: Room smelled of mold or mildew. Was dusty and bathroom smelled like old cat urine ie mildew
Excellent 9.2
It was close to the airport and within walking distance to the IronWorks which was a great restaurant and bar.
Good 6.0
Pros: Was able to use pool albeit on a timed schedule. Easy access location.
Cons: Covid puts a damper on everything. No welcoming of being a Hilton Honors member and no waters offered. 2nd time in a roll on my states trip. Not a normal welcome at a Hilton.
Poor 1.0
Cons: Arrived about 10:15 pm after a two day drive. Were told we couldn’t check in unless we had a COVID-19 negative test results. We didn’t have a clue we would need this! My Visa card was billed! I would like to be reimbursed!
Okay 4.0
Pros: The location
Cons: The FIRST room we were in was DISGUSTING! I was appalled. Once they finally moved us the second room was better. The staff could work on customer service skills.
Good 7.0
Pros: The staff was very friendly
Cons: The pool was dirty
Okay 5.0
Pros: Location and price
Cons: No working pool
Good 6.0
Pros: The staff are very nice and helpful. The pool and gym area are well maintained
Cons: When I checked in, I requested for a two bed but the staff said no available. the room that they gave us is very old, not very clean and there is a smell of somewhat damp cloth inside. The AC/Heat is very loud. Wanted to change rooms nothing is available
Good 7.0
Cons: Our room was on the first floor, so it was noisy outside our door every morning while we were sleeping.
Good 6.0
Pros: Price
Cons: The bed was very uncomfortable. For a pillow top there was no pillow it was very hard and obviously very cheap. Not what I'm used to at Hampton Inn
Good 7.0
Pros: Food was good. Staff was friendly.
Cons: Hot tub was dirty. A lot of floating bits that should not have been there. Stain on bedroom floor that just hadn’t been cleaned. I had been here before and liked it. But then the hot tub was clean.
Good 6.0
Cons: There were no shuttle since I got there late after the arrival of my plane .i had to pay for a taxi and some hotels do reimburse but they did not . The person at the desk that night was not very pleasant .
Good 7.0
Pros: The shuttle service was WONDERFUL!!!!!They took me everywhere I needed to go and were on time!!!
Cons: Cleaner bedding, it had a sour smell.
Good 6.0
Pros: The hotel and facility were great. The pool and spa and fitness room were clean looking and feeling. Breakfast was good and fresh and free.
Cons: The front desk double charged me and it took days to get the authorization off. When calling multiple times to the front desk and my card issuer to resolve I ended up being told there was nothing anyone could do except wait despite it not being my mistake
Okay 5.0
Pros: WiFi, Location, shuttle, and the staff was very friendly & helpful.
Cons: The room was dirty and the A/C was too loud (hard to sleep with it on). Only 1 regular coffee in the room (the other 2 were decaf).
Excellent 8.8
Pros: traveled from Central MA to visit brother that was in town on business. The hotel was nice, the lobby was welcoming and the staff was very nice to me and my family. Even with a full breakfast crowd, the food was never empty. Across the street from Maine Mall, 15 minutes from the Children's Museum, minutes from the freeway. Our room was nice and inviting, except the heater/ac unit ran all night long and was noisy. We put the temp at 68 and it would blow hot, then blow cold to balance...annoying. The arm chair had a decent size stain on it and the tray table had sticky, stale jelly on half of it. Besides that, I would stay there again.
Hampton Inn Portland-Airport - South Portland
Rated no. 10
8.2
Excellent 8.2
Based on 568 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.3
Facilities
8.4
Food
9.2
Location
8.4
Overall 8.1 Excellent
Based on 490 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
8.4
Food
9.2
Location
8.4
Cleanliness
4.6
Comfort
6.0
Facilities
6.6
Location
7.3
Overall
6.6
Cleanliness
9.6
Comfort
9.5
Facilities
9.2
Food
10.0
Location
9.6
Cleanliness
8.4
Comfort
8.2
Location
8.5
Services
8.1
Staff
8.5
Cleanliness
9.6
Comfort
9.6
Facilities
9.2
Location
10.0
Overall
9.3
Cleanliness
8.4
Comfort
8.1
Facilities
8.1
Location
8.3
Overall
8.1
Cleanliness
8.3
Comfort
8.4
Location
8.3
Overall
8.5
Services
8.0
Cleanliness
8.6
Comfort
8.5
Facilities
7.0
Location
8.8
Overall
7.0
Cleanliness
8.7
Comfort
8.5
Facilities
9.5
Food
8.5
Location
8.3
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
8.0
Staff
9.0

Excellent 8.0
Pros: I love the staff, so friendly and helpful.
Cons: Please fix the hot tub, it has many jets not working and the beautiful waterfall is not working either. Thanks
Excellent 10.0
Pros: awesome heated pool and spa
Cons: no
Excellent 9.0
Pros: centrally located for what we needed to do
Okay 5.0
Pros: I loved the heated pool and hot tub both were the highlights of the hotel
Cons: No staff, i had to keep asking for new sheets and towels and i had to go get them myself. To charge me almost 700 dollars for my stay and i don't even get room service is crazy
Excellent 10.0
Pros: Friendly staff..very clean rooms
Okay 4.0
Pros: Friendly staff
Cons: It is so old! Disgusting
Okay 5.0
Pros: The hot tub tree
Excellent 10.0
Pros: MASSAGE CHAIR IN ROOM! best addition ever. Clean, modern. Nice soaps/lotion.
Cons: They ran out of breakfast items.
Mediocre 3.0
Pros: Clean
Cons: Location of room, loud guests, room not ready at check in time
Excellent 10.0
Pros: We especially loved the hot tub and pool
Cons: We loved everything. Helpful and kind staff. Very clean. Great continental breakfast.
Excellent 8.8
Window curtains need to be replaced and unit needs paint
Good 6.0
Pros: The bed and pillows were comfortable
Cons: The female clerk who replaced are demagnetized keys needs better communication skills
Excellent 8.0
Philly stop nice and clean breakfast is good even grab and go thank you for everything
Okay 5.0
Cons: Air conditioner did not work and when I told front desk gentleman was non caring. I need air due to a medical condition and was not able to sleep.
Excellent 8.0
Pros: The indoor outdoor pool for the kids!
Excellent 8.0
Pros: View
Cons: Coffee wasn’t good
Okay 5.0
Pros: The bedding was soft and made pretty. The shampoo an conditioner smelt really good.
Cons: The bathroom got very hot very quickly, in the shower was very small.
Mediocre 2.0
Pros: g
Cons: the old the hotel was dated and had foul odor. We are placed on the third floor despite many open rooms. 2 doors down there was a dog parking 4 hours left in the room unattended
Excellent 10.0
Pros: The outdoor heated pool and the free continental breakfast
Excellent 10.0
Pros: The staff was extremely nice also the pool was absolutely amazing
Cons: Wish that check out was a little bit later then 12 when you're there for business or job related stuff
Excellent 9.4
Pros: Breakfast was good and hot.
Cons: Nothing
Excellent 10.0
Pros: Location And it had 2 sinks
Cons: No
Excellent 8.0
Pros: Location, breakfast is very good, pool/ hot tub
Cons: Tub filled up while taking shower so was standing in water. Were construction workers in rooms beside ours, could smell their cigarette smoke from under the door...had to put towel against bottom of door.
Poor 1.0
Pros: Nothing
Cons: Got charged twice staff was absolutely horrible and did not know what he was doing
Excellent 8.7
It was great and would stay again
Good 6.0
Pros: Pool area is great!
Cons: Rooms are loud if people are in room next to you. Dogs whimpering while owners are away.
Good 6.0
Pros: My kids love the outdoor heated pool. The location is great and the staff are always perfect. We stay yearly when we come to Maine for my husbands company dinner.
Cons: The first room we went to had an issue with soaking wet rugs which caused some of our christmas gifts, bags and our socks to be soaked. But once the front desk was aware they moved us quickly to another room.
Okay 4.0
Pros: The hotel was clean.
Cons: The rooms were dated. The bed was broken in the first room and in the second room the A/C was extremely loud. It sounded like an engine Andrade it hard to sleep.
Good 6.0
Pros: Been heee many times and always a good experience.
Cons: I was expecting and charged for a room with a fire place through your site but received a standard room instead
Excellent 10.0
very friendly staff. very clean rooms. Handy to everything. good value for the money.
Good 7.0
Pros: Breakfast and pool
Okay 4.0
Pros: The hotel was quite and the breakfast was good.
Cons: The extra charge per person and it was a little far from the mall.
Okay 5.0
Pros: Quiet air conditioner. Friendly staff. above average breakfast.
Cons: This was actually a motel room with Outdated broken furniture, and old mattresses.
Mediocre 3.0
Pros: Location is convenient and staff was friendly and helpful at check-in.
Cons: Room appeared to be clean, however, when getting up in the morning, there was a tick attached to my leg which came from the bed....Not impressed....
Okay 4.0
Pros: The location was good but the motel needs some more updating. There were a lot of people there.
Cons: I was sitting at the computer reading my emails and a roach came down the wall. I was not happy. I killed it with a piece of paper.
Okay 5.0
Pros: Location friendly staff
Cons: Old building, old rug and dirty headboards
Excellent 10.0
Pros: Room was very clean, beds were very comfortable, food was excellent, staff was very friendly and helpful. Spent one day at the pool and that was excellent as well.
Cons: No complaints!
Excellent 9.4
Pros: Comfortable beds AND pillows! I loved the warm swimming pool and the waterfall effect in the hot tub, it was great to massage my neck and shoulders after a long drive.
Cons: We didn't care for the small bathroom and the narrow doorways.
Excellent 10.0
Pros: Loved the massage chair IN THE ROOM!!! My boyfriend and I also loved the outdoor heated pool and hot tub with the waterfall! The woman who checked us in was also extremely helpful and nice!
Excellent 10.0
Pros: It was very clean and very close to downtown Portland!
Excellent 8.0
Pros: Obviously the pool is amazing, which you enter from inside first before immediately proceeding to outdoors, big flat screen TV in room, K- cup coffee maker in room, massage chair in room
Good 7.4
Pros: The staff was very friendly. The cleaning ladies are always around. breakfast is what I expected of a continental breakfast.
Cons: It needs a lot of updating!! Wallpaper is peeling everywhere. Stains and holes in furniture and carpets. The pool ladder is broken and someone could get hurt if they don't know that. It was too expensive to not be kept up nicely.
Excellent 8.0
Pros: We stayed in the honeymoon suite. The massaging chair was incredible and quite the surprise. The jetted tub was quite large and just right. Breakfast was very good for a continental... one of the best that I have encountered. Hotel was clean, staff friendly and helpful..
Cons: Check out time was a bit early at 11:00. We were running behind and alerted the desk that we would not be ready to leave until 12:00, which they were a bit annoyed by but flexible nonetheless. Unfortunately a maid opened up the door while we were still in and was probably as surprised and embarrassed as we were for not knocking first.
Excellent 9.7
Pros: Location was 10 minutes from downtown Portland. Great value. Only stayed one night but would return if I came back through the area. Good selection of breakfast foods.
Cons: Small counter space around sink.
Excellent 8.2
Pros: Location
Excellent 10.0
Pros: Great location, close to the airport. Clean Quiet Very good restaurant attached to the motel. Breakfast buffet is extensive. Staff very accommodating.
Good 6.0
Pros: The pool and the mattress
Cons: The outdated appliances and the smallness of the room
Good 7.1
Pros: Kids loved the pool! Nice on site restaurant with good food and reasonable prices
Cons: Loud guests in hallway. Not the cleanest or nicest room
Best Western Merry Manor Inn - South Portland
Rated no. 11
8.1
Excellent 8.1
Based on 490 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
8.7
Overall
8.5
Overall 8.1 Excellent
Based on 453 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
8.7
Overall
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.3
Location
8.7
Services
7.9
Staff
8.4
Cleanliness
10.0
Comfort
8.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
8.0
Staff
8.5
Cleanliness
8.9
Comfort
8.6
Location
8.9
Services
8.5
Staff
8.9
Cleanliness
8.5
Comfort
8.6
Facilities
7.0
Location
8.6
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.4

Excellent 10.0
Pros: Everything
Cons: nothing
Okay 4.0
Pros: Close access to the airport.
Cons: Room smelled stale. A/C never really got the room cool. Definitely not worth the price we paid.
Okay 5.8
Pros: Clean Comfortable bed
Cons: If I am paying $220+ per night the king room should have more than 2 bath towels, have a blanket for the bed not just two sheets and if the property doesn’t serve ANY coffee than the coffee maker in the room should be decent and milk available to purchase not mystery milk dust in a pouch. Sometimes the little things matter.
Okay 5.0
Pros: Shuttle picked us up at 2am
Cons: The midnight staff was a bit confused and we didn't get the rooms that we reserved, but it was quiet and clean. morning staff perfectly fine.
Poor 1.0
Pros: Nothing!
Cons: Everything! On our second day we saw a cockroach in our room, thank goodness we were leaving. There was absolutely no breakfast provided, not that we would have eaten it anyway. And what seemed very strange to us was that a few doors were ajar on our floor and then we noticed several of the lower floor windows were opened and there were what appeared to be homeless individuals milling about on the grounds all the time. We have to wonder if they were being allowed to use the rooms where the doors and windows were open. It’s not like this hotel was inexpensive either …. It was almost $200 per night. I feel like we should be refunded because it was the worse hotel experience of our lives (and we travel a lot!!).
Excellent 9.0
Pros: Friendly staff and place was clean too.
Cons: Price
Okay 4.0
Pros: Staff was very nice!
Cons: People sitting on couches outside the motel. Looking like a homeless camp although they were not there at night. Very strange. Was in the midst of a renovation and the place was topsy turvey. Felt creepy.
Good 6.0
Pros: There was slow drainage from toilet and sink. There was no bedspread on the bed.
Cons: The room was unfinished from the remodel that they are currently engaged in. Eg, the telephone had no cord connected to the wall, so I had to walk down to front desk to communicate. In event of emergency, they couldn¿t have called me.
Mediocre 2.0
Pros: The hotel staff were EXTREMELY helpful and accommodating.
Cons: The first room we were in hadn't been cleaned. Dirty towel, no clean linen, etc. They moved us. The second room bathtub didn't drain. There were a bunch of what looked like homeless people loitering in the parking lot. One tried to assaultus. Not going ba
Good 7.0
Pros: Nothing
Cons: Only one person checking people in, 30 mins to check in another 30 mins to get a comforter/bed spread
Excellent 10.0
Pros: The staff! Beds were super comfy, and the hotel was perfectly located for the trip I had planned
Cons: Not a thing
Excellent 10.0
Pros: I have stayed at this motel before . Comfortable beds. Clean sheet and bathroom floor and shower very clean. Plenty of towels and the fluffiest pillows . Big screen tv as well. Easy access to highway .
Cons: Just the vent in the bathroom I noticed some dirt In the vents that could use a cleaning.
Excellent 9.0
Pros: The gentlemen that checked me in was very polite, happy and willing to help me with informaton about local attractions and dining spots.
Poor 1.0
Pros: Location
Cons: Seven night stay and room was never cleaned or restocked
Poor 1.0
Pros: Nothing
Cons: It was dity in the hallway and stairwell and stains on the bed sheets. Absolutely disgusting
Poor 1.0
Pros: Location
Cons: Had a 7 night stay and they refused to clean the room or replenish supplies. There was mold on the shower curtain.
Okay 5.0
Pros: I was OK and that's all.
Cons: The hotel wifi is terrible difficult to connect.The system is woefully inadequate.Would not stay there again or recommend the hotel to anybody.The staff is aware of the problem. I told them it was bad for business. It would be a cost effective to repair.
Good 7.0
Pros: The hotel was in a convenient location and close to the mall, gas, and restaurants. The room was clean and staff was helpful. I think this hotel would be great once covid is over.
Cons: It would be awesome if therestaurant portion open. I understand due to covid they can’t have all their guests touching everything so not the hotels fault. I’m also not sure why my room was booked for double beds and I wasn
Excellent 10.0
Pros: Great breakfast & quiet peaceful place to stay. We loved the price.
Excellent 8.0
Pros: Proximity to the airport was fantastic. I was surprised how quiet the room was even with the location.
Cons: Surprised to see staff not wearing masks even though they were behind plexiglass
Okay 5.0
Cons: Not sure why it’s rated 8.0. Windows were smashed on cars in parking lot. Overall wasn’t very clean.
Poor 1.0
Pros: Nothing. It was like staying at a crack house
Cons: Do not stay here. There were transients hanging in the parking lot and a man digging in the dumpster when I arrived. I should have left right then. In the morning I came upon people breaking into a car in the parking lot.
Mediocre 3.0
Pros: A good discount. Bed was comfortable.
Cons: This hotel should be renamed the Cannabis Inn. The entrance smelled of it and even worse, at night, the whole 2nd floor wing we stayed on wreaked of it. I had to put a towel under the door because it was coming in to our room.It still came. Hated hotel
Okay 4.0
Pros: Area and price
Cons: We had a next door neighbor who was very loud. Where the hotel was at such a reduced capacity we shouldn’t have been put next to another occupied room.
Excellent 9.0
Pros: Very friendly staff! Exceptionally clean. Great breakfast! The layout of the room was really convenient, with the vanity separate from the shower and toilet, getting ready to step out in the morning was much quicker than usual with a party of 3 adults!
Cons: For a 2 bed room, I wish there were more supplies like the makeup remover and conditioner since there were 3 of us, we couldn't share 1 makeup remover or 1 conditioner, I had to ask for extras.
Excellent 9.0
Pros: Great room for the price. Good breakfast, good deal for the price.
Cons: Not that I can think of.
Excellent 8.0
Pros: Clean room
Cons: Heat
Good 7.0
Cons: Little dated decor
Excellent 8.0
Pros: warm cookies at checkin
Excellent 10.0
Pros: Convenient location, friendly staff, clean room, cormfortable bed. We did not take advantage of the breakfast, but it looked wonderful and it seemed many were enjoying it.
Okay 5.0
Pros: Clean. Good location.
Cons: Loud refrigerator hard to sleep. Loud noise from water dripping from air con from floor above woke me up. sound was like a loud window tap every 5 seconds. had to put 2 towels to block the sound of water dripping.
Mediocre 2.0
Pros: Coffee
Cons: Worst sleep ever. Would have gotten a better sleep in my car. Room not fully cleaned. Worst bed ever. No sink in bathroom. Noisy.
Good 6.0
Pros: Relatively close to the airport. Good coffee available all the time. (Suggestion: Cookies would also be nice in afternoon.)
Cons: Cockroach in the bathroom; top bedspread smelled dirty; breakfast choice has gotten bleaker; after calling at the airport for a complimentary shuttle to the hotel, the desk clerk forgot about us so we had to call again (total wait time was about 40 min.).
Good 6.0
Pros: Have always liked the comfort of the beds
Cons: Returned late at night and all the parking slots were filled. Many other cars were in the same situation.
Okay 5.0
Pros: Front desk staff was very helpful. Location is good Cold breakfast options were good especially the Chobani greek yogurt
Cons: - not enough parking for all the guests - breakfast not the best,for the hot options,eggs were mush and sausages were extremely salty - huge pit bull in the lobby a number of times for extended periods,rather intimidating and not much room to walk aroun
Good 6.0
Pros: While staff was friendly & helpful, at time I was checking in, (5-5:30PM) seemed to be a number of both check-ins & outs happening, there was only one person at front desk & phone was ringing off the hook as well, so they appeared understaff
Cons: In the room the unit/element for heating & AC, was in need of thorough cleaning, perhaps a painting, it appeared to be covered in mold spots that concerned me, but at closer look was spots of paint peeled off/wear, etc. it also had a low, slow rattle.
Okay 5.0
Pros: Clean
Cons: Lousy breakfast and bathroom too small
Excellent 9.7
Pros: I booked for the wrong day, the girl at the desk was very helpful and didn’t charge me a fee to change it.
Cons: There seemed to be several people smoking in the parking lot. That made me worry about my car being targeted...
Okay 4.0
Cons: Poor sound insulation on the door and the Windows makes the noise so loud.
Mediocre 2.0
Pros: Very clean, coffee maker in room.
Cons: No parking for current guests, lack of internet, noisy
Okay 5.0
Pros: Clean
Cons: Very Small rooms,
Excellent 9.7
Pros: Loved the bed and the clean soft sheets. Also the hot shower. It was close enough to walk to the mall and then take the shuttle to the airport in the morning. Friendly staff. No complaints.
Good 6.0
Pros: Good location for shopping. Nice breakfast.
Cons: Stinky room, windows did not open. Connecting door to next room led to hearing all conversations in next room. Sheets were dirty too.
Okay 5.0
Pros: The room meet my needs.
Cons: I chose this hotel because they were located close to the airport & listed free parking as one of its ammenities, however, it's only free for the nights you stay there, which seems like a no brainer, so why advertise free parking as an ammenity.
Good 6.0
Pros: I was convenient to restaurants and Maine Mall
Good 7.0
Pros: Convenient location to both the Maine Mall and Portland Jetport (PWM). Easy access to I-95/Maine Turnpike as well. I was given a choice of any of the 3 floors for this place.
Cons: The noise from the Jetport at times. The room was a bit small, which was manageable since I was by myself (one bed in this room).
Excellent 8.8
Pros: great location, clean
Cons: Bath was crowded, difficult to close door , no hooks for hanging toiletries or towels
Excellent 10.0
Pros: Small, easy to get around. Coffee always available. Complimentary breakfast.
Cons: Not a lot of parking. No clear entryway.
Okay 5.7
Pros: The location was good.
Cons: The breakfast -- though they tried -- was not food one should eat.
Comfort Inn Airport - South Portland
Rated no. 12
8.1
Excellent 8.1
Based on 453 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.6
Facilities
8.4
Location
8.7
Overall
8.4
Overall 8.0 Excellent
Based on 191 reviews
Cleanliness
8.4
Comfort
8.6
Facilities
8.4
Location
8.7
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
8.4
Location
8.6
Services
7.9
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.4
Staff
8.7
Cleanliness
9.0
Comfort
8.7
Location
9.3
Services
7.7
Staff
8.8
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
8.4
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.0
Staff
9.6

Excellent 9.0
Pros: The staff. Very friendly
Cons: N/A
Excellent 8.0
Pros: the staff was amazing and the food in the restaurant was fantastic!
Cons: it was tough with the cleaning of our rooms but it was not the hotels fault at all. the Covid mandates did not allow them to. The staff helped us with anything and all our request.
Excellent 8.0
Pros: Clean room, nice bar/restaurant. Food was almost reasonably priced (rare for a big hotel chain).
Cons: My wife hated that there was to chest of drawers to put her clothes away. Putting a long bench in the room instead of a bureau is a miss.
Mediocre 2.0
Pros: The location was good, but the facilities provided at the room didn't meet my expectations. It didn't have a microwave oven. Our car was parked in the hotel parking lot and we found the next morning that it was scratched with a heavy metal object. Very disappointed about the safety of the vehicle.
Cons: Lack of a microwave oven in the room. Our vehicle, which was parked in the hotel parking lot was found damaged the next morning.
Excellent 10.0
Pros: Very good in all ways
Cons: Great place!
Okay 5.0
Pros: On site restaurants Close to what we needed
Cons: Several issues in room spoke to manager
Excellent 9.0
Pros: Perfect location , nice bar downstairs
Cons: They didn’t have cleaning service or shampoo .... just forgot it
Excellent 9.0
Pros: The hotel was clean, professional, f ull service hotel. The room was modern, clean and comfortable with a big TV that was comfortable to watch in bed. Bathroom was updated with a walkin shower, with nice rain shower head. Location was perfect for our family function and restaurants and shopping, but in a quiet setting.
Cons: The per night cost was more than we typically like to pay, but we were only there for 3 nights so decided to splurge. Saturday night there was a wedding so we had to park around back of the hotel and walk a bit to find a hotel entrance.
Good 7.0
Pros: The room was large, they provided water bottles each day and they were attentive. It was close to shopping, restaurants and easy to get to the highway for day trips to places like LLBean and the Old Port.
Cons: There was a huge wedding on Tuesday and it was really hard to find a parking place when we came back from dinner. I would have preferred that they asked them to park in the back of the hotel so guests would not have been inconvenienced in that way. I understand they have events but guests should be considered during these times.
Poor 1.0
Pros: Food and wait staff was fantastic
Cons: When showering the heat and moisture causes plaster and paint to fall from the ceiling. Requested a cart to help with luggage at check in and check out. Waited over 30 minutes and no one could help.
Excellent 9.0
Pros: The cleanliness of the rooms and the super comfortable beds and linens. Location is great too.
Cons: Pool area needs some work. It was too hot, both air temp and water temp and the hotel had run out of towels during our stay. We ended up not using the pool or pool area because it felt like a breeding room for germs and bacteria.
Good 6.0
Pros: Location
Cons: Pink slime around bathtub and shower curtain too long so it bunched up a bottom of tub. Overall, hotel didn¿t appear to be 4 stars as advertised,
Poor 1.0
Cons: I would not consider this a four-star hotel. The pool is not open and that was one of the main reasons we booked a hotel. There was no blanket on one of the beds, there was no coffee in the room, and the coffee pot was dirty and had leftover coffee in it
Excellent 10.0
Pros: bed very comfortable. quiet. staff very respectful. great shower
Cons: the doors are all nicked and need paint. the hallway looks shabby.
Poor 1.0
Pros: the food was good beds were great
Cons: the bathroom was nasty dirty around toilet was nasty had not been washed for a bit had to put down towels to use the bathroom an shower and the floor outside of the restroom had soda or coffee all over it with the way the world is these day this is not ok
Excellent 8.0
Pros: Location, quiet, clean
Cons: Understandable in these times that staffing may be cut back due to low demand but this greatly impacted the service in the lounge area. The one bartender was doing many jobs and doing them well but it was just too much for one individual.
Okay 4.0
Pros: Hotel room
Cons: Staff was rude and didn’t even give us condiments ... for such an expensive hotel you would think they wouldn’t mind giving out condiments and utensils...
Mediocre 3.0
Pros: The very comfortable beds and large shower.
Cons: Yes, the way we were treated by a member of management with an easily fixable in room security problem.
Excellent 10.0
Pros: Staff was very friendly. Rooms were clean. Comfortable bed. Great location.
Poor 1.0
Pros: Modernized from motel style
Cons: Still has the motel smoking smells. Creepy rooms.
Excellent 10.0
Pros: Beautiful location right near everything. The restaurant setup looked beautiful although I never tried the food. Room was clean except for a faceplate that was on the floor when we arrived.
Cons: No
Excellent 8.0
Pros: The bed was very comfortable
Cons: Staff wasn’t that friendly
Excellent 9.0
Pros: it was very clean.
Cons: we couldn't get the wand to work in the shower which wasn't a big deal.
Excellent 8.0
Pros: They upgraded me to a bigger room. It was conveniently located.
Cons: pool, fitness center and restaurant were closed due to covid. Those were the reasons I chose a four star hotel.
Good 7.0
Pros: Friendly staff, convenient location.
Cons: TV remote lying on top of plastic sleeve that stated this remote was sanitized for my protection, not inside the sleeve. Shower door fell off, shower head loose and spraying water all over, tear in bed comforter. Alarm woke me up at 5:30, I did not set.
Good 7.0
Pros: Pretty grounds and setting. Nice patio.
Cons: The room could have been cleaner and they could have been more generous with the towels provided (with no maid service due to Covid19), they only gave us two bath towels for two people for two nights. They promptly provided a couple more when we asked.
Good 7.0
Pros: Location and cleanliness
Cons: Missing lightbulb on main lamp between double beds
Good 6.0
Pros: The cleanliness and ease of access (we had a patio that was next to the pool, main lobby, etc.)
Cons: While it is a nice hotel, the price was still steep for the location (Portland, Maine).
Good 6.0
Pros: Everything looked nice and new.
Cons: Nothing worked. The TV/remote, refrigerator and telephone all did not work. We only stayed one night but we didn't get to use anything in the room.
Okay 4.0
Pros: New renovated room and clean
Cons: 2 in wheelchairs, they gave a room that we could barely get around in, door so heavy;could hardly pull it open, barely use sink from wheelchair, no bars to hold onto to use toilet and not use shower. No plastic bags in trash. Carpet hard to move wheels on
Okay 5.0
Pros: The staff were friendly and helpful.
Cons: Should have had free continental breakfast at minamum. Also, the room condition was below par with cracked ceiling and uncomfortable beds. Sorry, we will not stay at a Marriot Hotel again.
Good 7.0
Pros: Room was comfortable
Cons: Gym was poor. When checking out (not early) couldn't find anyone at front desk.
Good 7.4
Pros: If you are visiting Portland and want to stay just outside the city, this is a quick 10 minute drive in, and you don't have to pay for parking as you might with some of the hotels in the city.
Cons: The hotel felt a little run down, the hallways smelled, and the first room they put us in had a strong odor. The staff was very kind and quick to change our room and make things right.
Good 6.0
Cons: Pool was closed for part of my stay.
Excellent 9.4
Pros: Lovely area for a one night stay.
Portland Sheraton At Sable Oaks - South Portland
Rated no. 13
8.0
Excellent 8.0
Based on 191 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.7
Facilities
6.0
Location
8.4
Overall
6.2
Overall 7.8 Good
Based on 894 reviews
Cleanliness
7.8
Comfort
7.7
Facilities
6.0
Location
8.4
Overall
6.2
Cleanliness
5.3
Comfort
5.5
Facilities
6.0
Location
7.7
Overall
5.4
Cleanliness
6.8
Comfort
7.7
Facilities
6.5
Location
8.0
Overall
7.1
Cleanliness
7.8
Comfort
7.6
Location
8.5
Services
7.4
Staff
8.1
Cleanliness
6.7
Comfort
6.3
Facilities
6.3
Location
8.0
Overall
6.3
Cleanliness
5.5
Comfort
5.5
Facilities
5.5
Location
8.0
Overall
5.4
Cleanliness
8.0
Comfort
7.9
Location
8.6
Services
7.6
Staff
8.4
Cleanliness
7.7
Comfort
7.5
Facilities
6.8
Location
8.4
Overall
7.5
Cleanliness
7.9
Comfort
7.9
Facilities
5.5
Location
8.5
Overall
6.3
Cleanliness
8.3
Comfort
8.1
Location
8.9
Services
7.9
Staff
8.4

Excellent 8.0
Pros: it was a quiet place, clean,
Cons: That we couldn't use the pool and we didn't had the free breakfast that they say we were gonna have. And also I would like more if you guys give us more supplies such as soap cause we were a family of 5 in the room.
Good 6.0
Pros: We liked that the place was clean and the beds are comfortable. Great location to go around other small towns. Right across from the Mall.
Cons: When we arrived the staff at the front desk did not explain that they were not serving breakfast. Because of the pandemic, I understand however, many other places are serving packaged breakfast sandwiches, wrapped breakfast items or Boxed breakfast. We picked this hotel because included breakfast, we were on the go and not time to stop at a restaurant to eat and in addition because the breakfast is included on the hotel rates. There was not discounted rate because of this and we found out that they didn’t serve breakfast when we called the front dest to ask how early they served the breakfast. Otherwise we would be up for a bad surprise in the morning. I’m glad we called and we planned to leave earlier than expected to be able to stop for breakfast somewhere else. Ask questions. The front desk is not very helpful.
Okay 5.0
Pros: Location, Good Customer Service
Cons: The housekeeper needs to look underneath the beds and the freezer for the fridge we found a cups and plates and in the freezer we found meat. Besides that it was good
Good 7.0
Pros: Room was nice and clean. Bed was comfortable. Great location
Cons: Outside could use some sprucing up and some curb appeal.
Mediocre 3.0
Pros: Room was clean and comfortable
Cons: Exterior not kept up. A lot of shady people. Drug addicts around, clearly visible, track marks on their arms. There was a Van parked in the early morning, no one inside, but 2 cats sleeping in the drivers seat, no windows open.
Poor 1.0
Pros: The room next to me they were in an out all night fighting& screaming banging on the door all night they scared my 5 yr son he was scared n crybaby. It also said there was free breakfast included and pool n there was neither, you don’t find out til
Cons: I didn’t like the fact that you don’t find out there’s no breakfast nor pool until after you pay and get there, and that they let all the drinking yelling or traffick in and out all night long.
Good 7.0
Pros: The staff was very nice
Cons: The door to the room doesn't come all the down to the floor, so you hear everything outside. Also, the windows must have not been sealed well so the cigarette smoke smell from people outside.
Good 6.0
Pros: Staff were very nice. Clean room. Only one lady was working very hard during breakfast even though there were a lot of guests in the hotel. Kudos to the hard working lady.
Cons: Old room with synthetic sheets, location was not the best but ok for a quick sleepover.
Excellent 10.0
Pros: The staff were very friendly and helpful when there was a problem with their computer when we checked in.
Excellent 10.0
Pros: Hotel was close to major roads and the airport...
Cons: The pool needed to be warmer...
Excellent 10.0
Pros: This is my go to hotel when I go to Mains. It has a great breakfast and friendly staff. The hotel will work with their guests for late check outs. It is located near Chili's restaurant and across the street from a Mall. I would revolt this hotel to anyo
Cons: Nothing
Excellent 10.0
Pros: Clean rooms. Quiet.
Cons: It was great
Good 6.0
Pros: The staff was pleasant. Breakfast had a big variety. Great location. Easy parking.
Cons: The bathroom is gross, very run down. The room has a musty smell to it.
Good 6.0
Pros: Easy to access location
Cons: Some of the staff were rude at check-in
Excellent 9.0
Pros: This is an inexpensive, easily accessed, clean motel. A great place for the money. A 3+ to 4 out of 5 .
Cons: Its the same breakfast as 6 months ago. Variety please! Good coffee
Good 7.0
Pros: The cleanliness...
Cons: The staff member that was in charge of keeping breakfast stocked was extremely rude and refused to put more food out when it ran out. It was only 9:30. For the amount that I paid for the room, I feel that my family and I should have been treated better.
Good 7.0
Pros: Hotel employees were EXCELLENT. They ahd such a proffessional and kind attitude tonall their quests. The breakfast was excellent. Houskeepers were amazing and rooms were beautiful
Cons: I was not to impressed with hotel employee who was the morning receptionist. She acted all put out just to answer a question for us. She kept sighing&groaning whenever we asked her a ?. We had $ issues&I feel.thts Y she was that way to u
Good 7.0
Pros: Convenient location and affordable
Cons: Pillows are little and beds are average I. Comfort
Mediocre 3.0
Pros: Bed was comfortable
Cons: Staff not helpful. Didnt realize with the "free shuttle to airport" came $10 a day hotel parking fee. Got wake up call 25min late which would've given us 5 min to get ready, luckily set my phone alarm as well
Good 6.0
Pros: The staff was very helpful when adressing an issue regarding breakfast and other guests being disruptive. Room waa exceptional and clean.
Cons: The front desk never asked if wed like to be in dog" sec. of hotel.was a dog barking from 6-11pm children running up n down the hallways FROM 10pm-12a.m. and then the breakfast attendant lazy. Hot foodswere cold n scarce. Waffles stuck to iron BAD!�
Excellent 10.0
Pros: Clean & updated
Cons: Nothing
Excellent 10.0
Pros: Staff was very friendly. Room was very clean. Great location
Poor 1.0
Pros: We did not get a room we have reserved and the staff told us to take the Pet room or go look for hotel else where. We drove 7.5 hours and check in at 9pm and we have to find hotel nearby at 10pm at night with my family and little 5 years old boy.
Cons: The staff are very bad and hotel treat is like if we have no other choice gave us Pet room when we did not book for it. My 5 years old son is allergic to dog and it smells like dog breathing on your face. Terrible hotel and ruin our planned vacation.
Excellent 10.0
Pros: Location, breakfast, relative cleanliness
Cons: Mattress are older and need to be replaced
Good 6.0
Pros: Late check-in, restaurant nearby that was open late when we got in. Breakfast was good, room was good, will definitely be back!
Cons: Room we were in could use a new carpet; bathroom light and fan on same switch and the fan is loud during the night. Otherwise all ok.
Excellent 9.0
Pros: Location, right next to the mall
Cons: The pool was ok NO towels. Although I asked the lady for some towels she said that someone would bring it for us.It took an hour for me to go back and ask her for at least 1 for my child. They should keep their towels stock in the pool.
Good 6.0
Cons: Tried to go swimming, there were no towels. Was assured they'd bring some. Ended up standing dripping and freezing in the lobby half an hour later still waiting for towels
Excellent 10.0
Pros: Close to everything .... price was okay...
Good 6.5
Pros: Courteous staff, 24 hour airport shuttle, great location - near lots of shopping and restaurants.
Cons: The room smelled funny and was very humid, despite air conditioning running the whole time. Hallways are very small, undecorated, even a bit foreboding. Parking spaces go right up against the first floor rooms so you can hear lots of noise from cars. Breakfast was disappointing. Meats were oversalted, carbs were stale, juice was watered down, waffle irons overcooked waffles. I was glad we were only staying 1 night, but I feel we overpaid for what we were getting.
Excellent 8.5
Pros: Staff was very prompt, room was spacious and beds were a little soft for our preferences but were overall comfortable. Breakfast was mediocre, with common options like cereal and oatmeal, as well as more uncommon biscuits and gravy. The breakfast attendant was very quick to replenish things when they began to run low.
Cons: Bathrooms were too small. A towel rack next to the sink would have been nice.
Mediocre 3.1
Pros: Breakfast and location were good.
Cons: Noisiest hotel I’ve ever stayed at. Windows and doors didn’t keep out any sound at all. If you stay here, expect to be listening to people’s conversations and road noise all night. Dated interior with sloppy install of carpet, doors, etc.
Okay 4.5
Pros: Close to airport
Cons: Beds were uncomfortable
Good 6.0
Pros: The breakfast was excellent. Close to the restaurants and shopping and the interstate. Price was so so.
Cons: Room was ok but not the cleanest. Garbage can from previous occupants wasn't emptied. Internet connection was atrocious and unreliable. A business person with a laptop would be terribly disappointed. Room wasn't worth 125.00 dollars for Friday night. The 71.00 for Thursday would have been more appropriate. The breakfast was the one bright spot in the whole experience.
Excellent 8.5
Pros: Great staff. Great Breakfast. Awesome solar power array! They were doing more renovations to make the place even nicer. Not a five star resort. But great value.
Excellent 8.0
Pros: Location is great. Cost is great. Nice to have a breakfast included. Kids enjoyed the small pool.
Cons: Rooms very small
Okay 4.0
Pros: Nothing
Cons: Fire alarm at 1:30am no staff around to assist with anything pretty much left on our own freezing outside to only leave because we were then completely awake. Pillows are so small they would be perfect for a toddler not a king sized bed overall worst stay ever
Okay 5.4
Pros: Convenient location
Cons: It can be noisy beginning in the wee hours of the morning by folks leaving to make early flights out of Boston. I was woken about 2am this visit.
Excellent 8.8
Pros: The staff was friendly and the room was clean and comfortable!
Cons: The bathroom was kind of small for a king size room!
Mediocre 3.4
Cons: We were placed in a wing of rooms far from the front desk. After check-in and eating dinner at Chilis next door, we returned to go to sleep about 10:00pm. Not long after, we heard commotions in the hall, yelling, foul language, slamming of doors. The young men involved spoke like ex-cons. This went on for several hours. Someone complained, after several mgr. visits, things finally quieted down by 2:30am or so. At one point we thought they would break into our room!! This was the start of our 2-week vacation !!!
Good 6.8
Pros: Absolutely fine "economy" stay near airport for an early departure. Clean. Polite and helpful staff.
Cons: A bit hard to adjust temperature. The towels are like sandpaper but clean and do the job.
Okay 4.0
Pros: Room was small, bath miniscule. Overall aging motel. Needs a lot of work. Door did not close properly. Noise from hallway penetrated the room. The rate for the second day of the stay was exorbitant for the quality of the room. Central location was about the only positive.
Cons: See previous answer
Okay 5.1
Pros: Reasonable/ handy to airport with shuttle
Cons: exterior entry door broken, carpet rolls in hallway, small bath, poor lighting, poor breakfast.
Good 6.0
Pros: The rooms and beds were comfortable enough. Price is good, compared to a lot of the available AirBnbs in Portland (which were getting out of control).
Cons: - Found a dying stinkbug in the bathroom. - The walls were cracking, could use a touch-up. - Look, I know this is a budget hotel, so I shouldn't expect much in the way of amenities, but don't tell me you have a fitness center when all you have is a steamy room with 2 treadmills and a stationary bike, all of which are broken. I probably would have given 3 stars if they just got rid of the fitness center all together.
Excellent 8.2
Pros: Good wake up call and nice shuttle to the airport at 4:00 a.m.
Cons: The window was unlocked which is scary for a single female. It did lock however when I tried.
Mediocre 2.0
Cons: No one ever picked up the phone for the airport shuttle. Once I made it to the hotel, it was hideous. Dirty, tired room with a weak wifi signal. Worst part: no hot water.
Okay 4.0
Pros: Nothing
Cons: More friendly staff.? You been pretending to renervate for years.? Get over it. It is an old sick place.
Excellent 10.0
Pros: Even staff member I cam e into contact with was very nice/helpful. Room was clean, AC worked great. Plenty of parking. Hotel was quiet. Close to everything.
Cons: Under renovation, a few areas were a little messy but is to be expected.
Excellent 9.1
Pros: The location (close to airport) and the price. It is clean but this is essentially a budget hotel.
Okay 4.8
Pros: price
Cons: noisy didn't monitor loud people.
Excellent 8.5
Pros: Very comfortable beds, pillows, and linens. Very clean, seemed like all new renovations. Shower had great pressure. Nice complimentary coffee/tea selection
Cons: Very long walk from elevator to room, poor signage with confusing layout.
Good 6.2
Pros: The location was the high point as it is across the street from the mall.
Cons: The halls were disgusting. The pool is tiny. Hallway/stair activity loud.
Okay 4.2
Pros: The place was clean.
Cons: Temp of the shower was either cold or ice pellets in the morning.
Excellent 8.5
Pros: Walk to restaurants.
Cons: Needs remodeling.
Okay 4.0
Pros: the pillows were comfortable
Cons: Construction was going on, we were not informed of this prior to reserving the room. Paint chips, woodwork missing, chips out of the surface of the tub etc etc. (I have pictures) Room smelled like stale cigarette smoke and mildew. The a/c was very loud......once we figured out how to turn it on! We had to locate a switch on a wall on the the opposite side of the room that read "summer/winter" in order to make the thing work. It was a very hot and humid night, to have had the a/c on when we arrived may have cut down on the smell of the room. Navigating the premisis was very difficult. We kept following signs pointing to an elevator to get to the 2nd floor but ended up wandering institutional looking hallways at 3am with no elevator in sight. The A, B, C, D, E, F, entrances? What the heck? This place is strange! To pay that amount of $ for this poor quality is absurd. Staff was nice but nice/courteous staff does not make up for everything else that was under par for the price. We could have stayed at a motel on the beach with similar conditions and paid much less money. My question is: WHY are you performing construction on this building at the time of the year in Maine?! I plan to make a complaint to the BBB.
Mediocre 3.1
Pros: Close to the highway
Cons: My non smoking room smelled like smoke.
Mediocre 3.4
Pros: Staff were apologetic when challenged with issues
Cons: Serious facility problems. Hallways are like institutions with scratches and holes. First room had a GFCI outlet that continuously set off (the loud click was unbearable). Backup room couldn't get AC working until we located the "Summer/Winter" wall switch. A/C was loud and not particularly efficient. Breakfast food was fine.
Excellent 10.0
Pros: Always stay here when flying. Always clean, and nicely appointed for the price, which is always the best.
Mediocre 3.1
Pros: Leaving, by far, is the best part of this Days Inn.
Cons: Staff repeatedly accused my girlfriend and I of smoking in our room. When we booked this room, we asked for a Non-Smoking room. We didn't smoke inside the room. When a gaggle of potheads, in town for a local 'Secret Cup' cannabis festival came in and stank the entire wing up with hash (we know, because we interacted with them on their way in), staff repeatedly insisted that we had smoked in our room, even AFTER we had to reluctantly extend our stay due to schedule changes. After having paid (in advance) over $700 for a paltry 4 day stay, this came across as offensive, irritating, and unprofessional.
Mediocre 2.0
Pros: Free shuttle to airport taking me away from there.
Cons: Overpriced, smelly, dirty, bad breakfast, weird staff, overpriced, and overpriced. This 1.1 star shouldn't cost more than $59 a night, but they gauged me and my family when they were the only 2 star (Ha!) option coming in late at night after flight delays cancellations and the rental car agencies were closed.
Good 6.5
Pros: Staff was friendly. Hotel is within 10 minute drive of the Portland waterfront. Ok for a one or two night place to sleep.
Cons: Hotel felt old and smelled slightly musty. A/C was loud and not particularly efficient. Breakfast food was fine but room where it is offered was small and noisy.
Okay 4.5
Pros: The staff was friendly and the location was very good right next to the maine mall and the highway.
Cons: When we arrived our room wasn't cleaned very well. There were shavings in the sink and urine on the toilet seat from the last guests still. The water in the shower and sink was constantly cold and not even warm for our whOle stay. And after a lot of traveling the maids were making a lot of noise and vacuuming at 7:30 in the morning on a saturday. The free breakfast wasn't good at all.
Good 6.8
Pros: The entire staff that we came in contact with were very outgoing, personable, with smiles on their faces.
Cons: first floor room though convenient, was very noisy, due to being next to turnpike. continental breakfast was ok, for the overall cost of the room the entire stay was a reasonable value
Good 6.0
Pros: staff was friendly and accommodating.
Cons: shower wasn't hot. would alternate between really warm and room temperature
Good 7.0
Pros: Close to the airport & shopping with a Chili's restaurant onsite. Staff friendly enough, airport shuttle prompt & included breakfast good with made omelettes & fresh waffle machines. I would stay there again for the economy.
Cons: Rooms in the older wing tired and poorly finished. Newer wing OK. Very long corridors.
Good 7.3
Pros: -comfortable beds
Cons: -light above sink not working properly -we requested a 4:30am shuttle to the airport, but when we showed up they did not have room for us in the van( the clerk claimed he did not have us down for that time), so we had to wait 15 minutes, with another guest that was stood up, for the shuttle to come back and pick us up
Mediocre 3.0
Cons: Staff/dirty room/cheesy place
Days Inn by Wyndham Airport/Maine Mall - South Portland
Rated no. 14
7.8
Good 7.8
Based on 894 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.9
Facilities
7.8
Location
8.3
Overall
8.2
Overall 7.4 Good
Based on 1,400 reviews
Cleanliness
7.8
Comfort
7.9
Facilities
7.8
Location
8.3
Overall
8.2
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
8.0
Overall
7.3
Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
7.4
Comfort
7.3
Location
8.1
Services
7.2
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
8.6
Cleanliness
9.0
Comfort
8.7
Facilities
8.0
Location
8.5
Overall
8.2
Cleanliness
7.9
Comfort
8.1
Location
8.5
Services
7.7
Staff
8.7
Cleanliness
7.8
Comfort
8.0
Facilities
8.4
Location
8.0
Overall
8.4
Cleanliness
8.2
Comfort
8.3
Facilities
8.0
Location
8.8
Overall
8.3
Cleanliness
7.9
Comfort
8.1
Location
8.2
Services
7.9
Staff
8.6

Poor 1.0
Cons: My Room was dirty specifically the bathroom which was scary because if the bathroom wasn't cleaned properly then what about my bed. Nothing was wiped down and trash was under things that was to be paid attention to. I used to work hospitality so I know what to expect but this was unacceptable.
Excellent 10.0
Pros: Customer service
Excellent 8.0
Pros: Fantastic location for the price!!
Cons: The lobby could have been a bit neater/more updated but the room was very nice.
Good 7.0
Pros: Breakfast was on point. Location of hotel was central to what our travel plans were.
Cons: Being non smokers, the hallways reeked of marijuana use.
Excellent 10.0
Pros: just the whole vibe
Poor 1.0
Pros: Location...
Cons: The hotel had a fire on the roof at 1:30 a.m. and we had to evacuate for close to an hour. Nothing was offered to excuse the inconvenience. Not even an apology. If it was my hotel I would have at least given half of the room rate back....
Okay 4.0
Pros: Staff was pleasant and accommodating. Hotel shuttle and driver to/from airport was great.
Cons: Hotel is definitely older, which is fine, but bed was uncomfortable and room was not that clean. Mattress needs to be replaced. Hallways were very noisy during overnight hours due to inconsiderate guests and everything could be heard in the room.
Excellent 8.0
Pros: We needed a place that was close to the airport because we had a VERT EARLY morning flight. This hotel's location was PERFECT - about 10 minutes away.
Cons: When I think of a the Clarion brand of hotel, I think of clean crisp and fresh. This property is not that. It is somewhat run-down ... in need of some repairs. Nothing major - just lots of small things. For example: Elevator floor lights not working.
Mediocre 2.0
Pros: Nothing.
Cons: It waa dirty and smelled funny. Needs to be updated. Especially for the price I paid. Breakfast should have come with the room.
Mediocre 2.0
Pros: free parking
Cons: There was so much mold in the room that we all got sick. Only 4 Cable channels worked out of the 30 or so listed. The air exchange unit was broken. The price was very high for the star level. They charged us for meals even though we didn't et there.
Good 6.0
Pros: Microwave and fridge in room Close to hospital Staff very helpful and polite Great A/C Quiet
Cons: The rooms were a bit dated, considering the price, but comfortable.
Mediocre 3.0
Pros: Staff was nice.
Cons: Dirty, had to change rooms because sheets smelled of urine. Extremely Overpriced, outdated and overall very unsatisfactory. I have never had to ask for another room in my history of traveling until this visit. Would never stay here again. Sorry.
Okay 5.0
Pros: Hotel is in need of a refresh.
Okay 5.0
Pros: Overall it was okay. Bed was nice. Most of the room seemed clean enough.
Cons: There was some grime in the corners of the bathroom built up. Carpets in hallways were old, stained and things like that. Elevator lights didn't work. Only one tiny elevator to go up.
Mediocre 3.0
Pros: The staff members were extremely polite and helpful
Cons: The dated carpet was stained. The shower drained very slowly. I felt that the facilities were not clean. My son refused to shower or drink the water at this hotel
Poor 1.0
Pros: I liked nothing about this hotel.
Cons: Everything. It was filthy, smelled like mold and mildew. Lots of cigarettes and pot smoke everywhere. Room wasn¿t ready at 10pm. Couldn¿t us AC because it was full of mold.
Good 6.0
Pros: Short Lyft ride away from Old Port and next to Thompson's Point.
Cons: A bit outdated but clean.
Excellent 10.0
Pros: Location
Cons: No problem
Good 7.0
Pros: No coffee No continental breakfast No purchase breakfast Paid full service price for limited service minus Staff excellent
Good 7.0
Pros: The price and the staff was very friendly
Cons: Could definitely use some updates
Excellent 9.0
Pros: Staff was extremely helpful and courteous; free airport shuttle offered
Excellent 10.0
Pros: Professionally operated, aesthetically pleasing, clean, good HVAC, quiet.
Cons: Could use faster elevators! Restaurant with very limited hours.
Mediocre 2.0
Pros: I did not like this hotel.
Cons: This hotel is listed as 3 stars but it is very run down and the two star hotels in the area are generally nicer. The room looked like it was last done over in the 1980s with cheap materials. The entire hotel is covered in very worn out dirty carpet.
Excellent 10.0
Pros: The staff was great
Cons: No
Excellent 10.0
Pros: Shuttle service to the airport. Staff was helpful and friendly.
Okay 5.0
Pros: Location close to everything
Cons: Not the cleanest or nicest to look at. Needs updating.
Excellent 10.0
Pros: Close to the airport. Shuttle available. Safe location.
Poor 1.0
Pros: Nothing at all!
Cons: The room was filthy, as was the pool. there were people fighting and screaming all hours of the night.
Poor 1.0
Pros: It is conveniently located in Portland. I also recall when there was better upkeep of the rooms several months ago. The staff were also more pleasant and didn¿t disparage their guests.
Cons: My original room assignment, 503, had a heater that worked intermittently and was very loud. I woke up cold around 5 am. The shower curtain & wall near the toilet was stained with mildew. The office chair was broken. When I was switched, I felt ill & left
Poor 1.0
Pros: The front desk girl who checked me in was friendly and professional
Cons: the pictures and descriptions very misleading for this place . no breakfast/restaurant on Mon & Sat. sketchy area and people with evident drug issues out front and in the hotel question if they live there? broken frig in room. Cap from needle under bed
Poor 1.0
Pros: Nothing
Cons: Gross smelled blood on the carpet did t stay
Okay 4.0
Pros: Price
Excellent 10.0
Pros: The hotel staff was amazing !
Good 7.0
Pros: The staff was excellent. They were friendly, professional, and accommodating. I got this hotel room after a horrible experience with another hotel chain. The staff at this hotel was 100% better than the other hotel.
Cons: It did not meet my expectations of a 3 star hotel. Furnishings were dated and it appeared to look like you walked into a Motel 6. Grout was dirty, furniture was scratched, and stains were on the carpet.
Excellent 10.0
Cons: The front desk need work discrimination
Poor 1.0
Pros: Nice staff
Cons: Room was dirty. Hairs in bed. Floor was not cleaned. And the overall hotel was very dirty feeling. The pool area was absolutely disgusting. Will def NEVER be returning!
Excellent 10.0
Cons: Hair in the shower
Poor 1.0
Pros: Nothing i was terrified especially have my 8 year old
Cons: Everything. The hotel is a section 8 housing for the homeless through the winter and I had no idea I had to find out through another person's review. They put me and my 8 year old up on the 3rd floor with section 8 which showed how little they cared
Poor 1.0
Pros: Somewhat close to the airport.
Cons: It smelled, a couple was physically fighting in a room, as I was checking in I saw so many dogs coming in with guest. Room was old. Shower had hair. Definitely was not what website made it seem.
Poor 1.0
Pros: Nothing, changed rooms, still horrible, left first thing in the AM
Cons: It was disgustingly dirty, common areas dirty, room appalling
Okay 5.0
Pros: I choose this Hotel because the company I work for used to hold meetings there & it was nice. It has really gone down hill in the last 4-5 yrs. The halls I couldn't tell you the last time they were vacuumed. The bathroom tile was black in someplaces.
Mediocre 3.0
Pros: Location
Cons: Old carpets needing deep clean or replaced. Dust in air unit, which came out when turned on. Dirt on phone. Bed covering was dusty. Hair in tub.
Good 6.0
Pros: I have stayed there before so it is a known and reliable commodity
Cons: the room was cold and heater not running, The Desk attendant lied to me about another rm with working heat- irritating.
Good 6.0
Cons: No internet
Mediocre 3.0
Pros: Location was good.
Good 6.0
Pros: It was 6 minutes from the airport and the price was good for the area
Cons: The dining was quite expensive for hotel food / drink
Okay 4.0
Pros: It was close to other stores
Cons: Not very clean . Room only has conditioner and lotion in the room
Excellent 9.6
Convenient convenient closet to airport cheap
Good 7.0
Pros: Size of the room was great! Plenty of room and liked having all the necessities, ie. microwave, refrigerator.
Cons: Wish the room was cleaner. Seeing someone else’s body hair in the bathroom was a little gross. There also seemed to be a lot of loitering in the lobby making it somewhat uncomfortable coming/going. Alternative locked exit/entrances would b
Okay 5.0
Pros: There’s parking and they don’t over price their rooms.
Cons: Access and exit.Only one way to go in and out I hope just temporarily due to the COVID-19 pandemic.
Good 7.0
Pros: Stayed for work not too bad for the price
Cons: Mold in shower at ceiling
Mediocre 2.0
Cons: The room was not clean when we checked in. There were hairs in the sink and shower and the towels were yellow and not folded.
Mediocre 2.0
Pros: Staff was very nice.
Cons: It was not clean and definitely not disinfected. Not what I want to experience while traveling during covid. Door handles, phone and surfaces were dirty. Beds were full of human hair, shower had mold, big nasty stain on carpet.
Okay 5.0
Pros: Noon checkout and location
Cons: Front desk service was good.. but the bartender restaurant server was rude and very unfriendly.
Okay 4.0
Pros: Nothing in this hotel was great
Cons: Hotel lobby was dirty . Staff was very lazy . I asked for a wake up call and it never rang in my room . Pretty disappointed in it to be honest .
Mediocre 3.0
Pros: Parking.
Cons: Worn down.
Excellent 10.0
I stayed here for business and was very satisfied with my stay. I ate at the hotel restaurant because I had very little time outside of work and the restaurant food was delicious, I wasn't upset at all that I didn't have time to go find food elsewhere. The amenities at the hotel were great, good gym, clean and spacious rooms. It's tough sometimes on business having to stay at the hotel so much when you're not working and it makes it much nicer when the hotel is a good one, I enjoyed my stay at the Clarion and appreciated that they made my business trip a little easier. I don't have any suggestions for improvement, they did a great job with making my stay comfortable.
Excellent 9.1
Pros: This affordable hotel is great for the price, the amenities are superb and the staff are excellent.
Cons: Breakfast is not included and the hotel is on the very outskirts of Portland so I’d recommend driving or hailing a Lyft/Uber
Excellent 9.1
Pros: Easy access to where we needed or wanted to go. Staff very helpful with directions. Breakfast staff very friendly and accommodating.
Cons: Room not attended to on our second day. Apparently they were told we were leaving.
Excellent 9.1
Pros: the friendly staff
Cons: The mold on the bathroom ceiling and walls.
Excellent 8.0
Pros: The location near the train station made this hotel convenient.. Staff was friendly and helpful. Buffet breakfast was solid.
Cons: Hotel was full of guests, it seems the staff was having a bit of hard time keep up with day to day upkeep. The hallways needed a vacuuming for instance.
Excellent 8.2
Pros: The hotel was clean the staff seemed friendly enough. They had coffee, tea and cookies in the entrance which was nice. I really liked the size of the room and that it had a mini refrigerator which was extremely helpful for me.
Cons: The hot water for the shower in my room was not working however I was only there for a half marathon so I didn't bother calling for help at the front desk since I was about to checkout and run a long distance. I'm sure they would have helped if I called about the issue
Excellent 9.7
Pros: Near baseball, concert venues and easy drive to town. Nice rooms. Nice staff.
Cons: Hot tub Aweful.
Good 6.0
Pros: Hotel was clean, convenient to downtown, plenty of parking
Cons: Front desk was very uninterested-did not even make eye contact upon check in, and restaurant is actually the worst I've ever had in a hotel. This place has potential but needs a little love.
Excellent 8.2
Pros: clean, comfortable, close to where I needed to be. Food was very good.
Excellent 8.0
Pros: People at the front desk and in housekeeping were very friendly, helpful and accommodating
Cons: I had a late check out bc of a race I ran that morning. So I was taking a nap before I left with the do not disturb sign hung on the door. Housekeeping did knock and awoke me even though I was notified that housekeeping was aware of my checkinv out late. Besides that everything was great!
Excellent 8.2
Pros: Location was great, right off I-295, and minutes from where I wanted to be in the morning. Room was clean. It has a restaurant inside which was convenient. Food (bowl of soup) was OK.
Cons: Water temperature in shower was extremely hot; I nearly scalded my back when going to turn off water. Also, there were (unused?) hand towels in tub. Did they just fall, or were they left by previous guest?
Good 6.0
Pros: Good food, comfi bed
Cons: Bathroom wasn't clean
Excellent 8.3
Pros: Friendly staff
Cons: Needs some updating
Clarion Hotel Portland - Portland
Rated no. 15
7.4
Good 7.4
Based on 1,400 reviews
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