Overview

Prices are in Australian Dollars. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Hotel Puerto Palace
Top Economy Hotel

C/ Doctor Cobiella Zaera, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 372 460

$71+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

8.0/10 Good
based on 1,264 reviews

Review highlights

  • 9.1
  • 9.0
  • 6.4
  • 5.9

Good to know

  • Professional service
  • Pleasant hotel grounds
  • Great view
  • Clean hotel facilities

Nearby

    show all

    About

    The Hotel Puerto Palace is a 4-star hotel located in a quiet, residential area of Puerto de la Cruz, Tenerife, in the magnificent La Orotava valley. Its unique location is close to the beach as well as an area filled with restaurants, shops and leisure facilities. The hotel's atmosphere makes it the perfect place to enjoy your vacation

    Less More accorhotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Child pool
    • Internet (surcharge)
    • Pets not allowed
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,264 reviews
    • 9.1 "Excellent pool."
    • 9.0 "Perfectly clean."
    • 8.7 "Amenities are good."
    • 8.2 "Good value."
    • 8.2 "Great service."
    • 6.4 "Food is average."
    • 5.9 "Breakfast is mediocre."
    • 5.2 "Vibe was decent."
    • 4.2 "Internet is poor."
    View all review categories

    Overall rating

    7.9 Good
    based on 922 reviews
    • 9.1 "Perfectly clean."
      9.8 "98% thought it was clean."
      8.3 "83% said rooms were clean."
      10.0 "Clean pool, said 100%."
      7.1 "71% said the bathroom was clean."
    • 9.0 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.3 "Location is great."
      7.7 "Great parking, according to 77%."
      8.0 "80% appreciated the closeness to the beach."
      7.9 "Near to public transport, according to 79%."
      10.0 "100% thought parking was inexpensive."
      8.1 "81% liked the proximity to sightseeing."
    • 8.1 "Good value."
      9.4 "94% thought it was a great value."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      9.1 "91% were happy with the room service."
      8.6 "86% were happy with the shuttle service."
    • 6.4 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
      6.6 "Desserts were ok, said 66%."
      6.8 "68% thought the dining experience was appropriate."
      5.1 "Side dishes were satisfying, according to only 51%."
      6.2 "Only 62% thought the fish/seafood dishes were good."
      5.5 "Dining area was clean enough, according to only 55%."
    • 5.9 "Breakfast is mediocre."
    • 5.2 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 4.6 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 252 reviews
    • 9.2 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
      9.7 "97% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 8.7 "Amenities are good."
      9.2 "92% found the grounds to be nice."
      8.0 "80% thought the building was wonderful."
    • 8.3 "Location is great."
      7.6 "Great parking, according to 76%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.5 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.6 "Only 66% thought the furniture was functional."
    • 6.4 "Food is average."
      6.6 "Desserts were ok, said 66%."
      6.2 "62% thought the dining experience was appropriate."
      6.8 "Only 68% were satisfied with the menu."
      5.0 "Side dishes were satisfying, according to only 50%."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Vibe was decent."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    based on 88 reviews
    • 9.1 "Perfectly clean."
      9.8 "98% thought it was clean."
      8.5 "85% said rooms were clean."
    • 8.9 "Pool is good."
    • 8.9 "Amenities are good."
      9.2 "92% found the grounds to be nice."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.0 "Good value."
    • 6.4 "Food is average."
    • 6.2 "Breakfast is mediocre."
    • 3.8 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Professional service"
    "Pleasant hotel grounds"
    "Great view"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close