Overview

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Hotel Puerto Palace
Best Pool

C/ Doctor Cobiella Zaera, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 372 460

$71+

Overall guest ratings

8.1/10 Excellent
based on 1,392 reviews

Review highlights

  • 9.1
  • 9.1
  • 8.9
  • 6.8

Good to know

  • Nice building
  • Great view
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    The Hotel Puerto Palace is a 4-star hotel located in a quiet, residential area of Puerto de la Cruz, Tenerife, in the magnificent La Orotava valley. Its unique location is close to the beach as well as an area filled with restaurants, shops and leisure facilities. The hotel's atmosphere makes it the perfect place to enjoy your vacation

    More hotel details about Hotel Puerto Palace

    Hotel Puerto Palace Prices:

    $54 - $83 (Based on average prices for a Standard Room)

    Hotel Puerto Palace Rooms:

    290 rooms

    Other names used to reference this hotel:

    • Hotel Puerto Palace Puerto de la Cruz
    • Hotel Puerto Palace Puerto de la Cruz Canarias
    • Hotel Puerto Palace FUE
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    accorhotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Child pool
    • Internet (surcharge)
    • Pets not allowed
    • Outdoor tennis
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    Reviews

    Guest reviews of Hotel Puerto Palace

    Overall rating

    8.1 Excellent
    based on 1,392 reviews
    • 9.1 "Perfectly clean."
      9.9 "99% thought it was clean."
      8.5 "85% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 9.1 "Excellent amenities."
      9.5 "95% found the grounds to be nice."
      8.4 "84% thought the building was wonderful."
      8.1 "81% loved the outdoor sports facilities."
      8.4 "84% loved the terrace."
      8.6 "86% enjoyed the lobby entrance."
      8.0 "80% loved the facilities for kids."
    • 8.9 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      7.2 "Housekeeping was great, according to 72%."
      9.8 "98% were happy with the shuttle service."
      8.1 "81% were happy with the room service."
    • 8.5 "Location is great."
      7.5 "City centre within easy reach, said 75%."
      8.1 "Great parking, according to 81%."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      8.9 "89% liked the proximity to sightseeing."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      6.6 "Desserts were ok, said 66%."
      6.1 "61% thought the dining experience was appropriate."
      6.6 "Only 66% thought the fish/seafood dishes were good."
      5.6 "56% thought the vegetable dishes were ok."
    • 4.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 1,057 reviews
    • 9.5 "Perfectly clean."
      9.9 "99% thought it was clean."
      8.8 "88% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 9.0 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
      8.3 "83% thought the building was wonderful."
      7.9 "79% loved the outdoor sports facilities."
      8.3 "83% loved the terrace."
      8.0 "80% enjoyed the lobby entrance."
    • 8.9 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.5 "Location is great."
      7.8 "City centre within easy reach, said 78%."
      8.4 "Great parking, according to 84%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      9.1 "91% liked the proximity to sightseeing."
    • 8.3 "Good value."
      9.7 "97% thought it was a great value."
      8.9 "89% were happy with the price."
    • 6.6 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
      6.6 "Desserts were ok, said 66%."
      6.4 "64% thought the dining experience was appropriate."
      6.6 "Only 66% thought the fish/seafood dishes were good."
      6.0 "60% thought the vegetable dishes were ok."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 250 reviews
    • 9.1 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.8 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 8.5 "Location is great."
      7.5 "City centre within easy reach, said 75%."
      7.8 "Great parking, according to 78%."
    • 8.3 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.8 "98% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 6.5 "Food is average."
      6.7 "Desserts were ok, said 67%."
      6.0 "60% thought the dining experience was appropriate."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.9 "Only 69% thought the furniture was functional."
    • 4.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 83 reviews
    • 9.3 "Perfectly clean."
      9.9 "99% thought it was clean."
    • 9.3 "Excellent amenities."
      9.5 "95% found the grounds to be nice."
    • 8.9 "Pool is good."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.3 "Location is great."
      7.6 "City centre within easy reach, said 76%."
    • 6.7 "Breakfast is mediocre."
    • 4.2 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Nice building"
    "Great view"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

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