Overview

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Hotel Crystal

86, Place Drouet D'Erlon, 51100 Reims, Champagne-Ardenne, France
+33 3 26 88 44 44

$69+

Overall guest ratings

7.8/10 Good
based on 1,362 reviews

Review highlights

  • 9.7
  • 8.6
  • 7.2
  • 4.4

Good to know

  • Friendly atmosphere
  • Accessible parking
  • Pleasant hotel grounds

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Mars Gate and Museum of Fine Arts, Hotel Crystal offers an airport shuttle (available 24 hours) for EUR 70 per person roundtrip. You can relax with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. A snack bar/deli, a terrace, and a garden are other highlights.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,362 reviews
    • 9.7 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "75% thought parking was inexpensive."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.2 "Good amenities."
      9.4 "94% found the grounds to be nice."
      8.0 "80% thought the architecture was beautiful."
      10.0 "100% loved the terrace."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.4 "Disappointing food."
      1.6 "84% found the side dishes unedible."
      1.7 "83% did not enjoy the desserts."
      1.4 "For 86%, the dining experience was not enjoyable."
    • 4.2 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
    • 3.7 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.9 "71% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      2.7 "73% had problems with the shower."
      1.9 "Air conditioning was criticized by 81%."
      0.7 "For 93%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
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    Overall rating

    7.8 Good
    based on 803 reviews
    • 9.7 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.4 "Good amenities."
      9.4 "94% found the grounds to be nice."
      7.9 "79% thought the architecture was beautiful."
    • 5.3 "Internet is average."
    • 5.2 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
      4.8 "52% criticized the small bathroom."
    • 4.4 "Disappointing food."
    • 4.0 "Rooms are not good."
      2.7 "73% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      1.9 "Air conditioning was criticized by 81%."
      4.8 "52% criticized the small bathroom."
      0.8 "For 92%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
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    Overall rating

    7.9 Good
    based on 286 reviews
    • 9.7 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.0 "Good amenities."
      5.6 "56% thought the building was acceptable."
    • 6.6 "Average value."
    • 5.8 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      2.6 "74% said rooms were small."
      5.0 "Beds were acceptable for 50%."
    • 4.3 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      2.6 "74% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      3.2 "68% had problems with the shower."
      1.8 "82% thought they were poorly maintained."
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    Overall rating

    8.0 Good
    based on 13 reviews
    • 6.0 "Vibe was decent."

    Overall rating

    7.7 Good
    based on 258 reviews
    • 9.8 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 5.7 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.4 "Disappointing food."
    • 4.2 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
    • 3.3 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.7 "73% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Accessible parking"
    "Pleasant hotel grounds"
    data provided by TrustYou

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