Overview

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Princes Gate Hotel
Top City Hotel

1057 Arawa Street, Rotorua --, New Zealand
+64 7348 1179

$117+

Overall guest ratings

8.1/10 Excellent
based on 1,031 reviews

Review highlights

  • 9.5
  • 8.8
  • 6.4
  • 6.0

Nearby

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    About

    With a stay at Princes Gate Hotel, you'll be centrally located in Rotorua, steps from Rotorua i-SITE Visitor Centre and Sir Howard Morrison Performing Arts Centre. This 4.5-star hotel is within close proximity of Tamaki Maori Village and Blue Baths.

    Rooms

    Make yourself at home in one of the 50 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional features at this Victorian hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,031 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 8.1 "Food is delicious."
      8.6 "86% were happy with the price."
    • 7.6 "Good amenities."
      7.3 "73% thought the building was wonderful."
      8.0 "80% thought the architecture was beautiful."
      8.9 "89% enjoyed the lobby entrance."
      9.3 "93% found the grounds to be nice."
      9.3 "93% loved the terrace."
    • 7.1 "Good vibe."
      8.4 "84% enjoyed the friendly atmosphere."
      8.9 "89% said it was a stylish hotel."
      8.9 "89% enjoyed the lobby entrance."
      9.5 "95% thought the hotel was luxurious."
    • 6.4 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 6.0 "Average value."
    • 4.7 "Rooms are not good."
      3.9 "61% said rooms were small."
      3.9 "61% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      3.6 "For 64%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      2.7 "73% had problems with the shower."
      3.3 "67% were unsatisfied with the kitchenette."
      3.6 "64% thought the tv was sub-standard."
    • 4.6 "Not very comfortable."
      3.9 "61% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 3.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
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    Overall rating

    8.2 Excellent
    based on 783 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.6 "96% found the restaurant service to be one of the best."
    • 7.5 "Good amenities."
      7.4 "74% thought the building was wonderful."
      7.9 "79% thought the architecture was beautiful."
      9.0 "90% enjoyed the lobby entrance."
      9.0 "90% found the grounds to be nice."
    • 6.9 "Vibe was decent."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.7 "Average value."
    • 4.1 "Rooms are not good."
      3.6 "64% said rooms were small."
      3.2 "68% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      3.3 "For 67%, the rooms looked old."
      2.1 "79% had problems with the shower."
    • 3.8 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.1 "69% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 2.9 "Generally quite dirty."
      3.7 "63% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
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    Overall rating

    7.9 Good
    based on 144 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Good vibe."
      8.7 "87% enjoyed the lobby entrance."
      9.1 "91% said it was a stylish hotel."
      8.4 "84% enjoyed the friendly atmosphere."
    • 7.3 "Good amenities."
      7.0 "70% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
    • 6.7 "Pool is mediocre."
    • 6.1 "Average value."
    • 4.9 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      4.4 "56% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
    • 4.8 "Not very comfortable."
      4.4 "56% said rooms were small."
    • 3.5 "Not very clean."
      4.0 "60% said rooms were dirty."
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    Overall rating

    8.6 Excellent
    based on 103 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.7 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 7.1 "Good vibe."
      8.6 "86% enjoyed the friendly atmosphere."
      9.1 "91% said it was a stylish hotel."
    • 6.2 "Pool is mediocre."
    • 6.0 "Average value."
    • 5.6 "Rooms are ok."
    • 5.3 "Average comfort."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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