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Embassy Hotel

Embassy Hotel

5.8
OK

Based on 814 reviews
 
610 Polk Street, San Francisco, CA 94102, United States
  +1 415 673 1404
Embassy Hotel - San Francisco, CA, United States
Check-in
Check-out
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KAYAK $161
Expedia $163
KAYAK $163
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Rooms

Check-in
Check-out

King rooms

$167+

Photo
Bed type
Provider
Nightly Base Price
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King bed
$167 per night
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King bed
$174 per night
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King bed
$180 per night
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Unknown
$188 per night
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King bed
$192 per night
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Unknown
$203 per night
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King bed
$273 per night

Deluxe rooms

$163+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$163 per night
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King bed
$163 per night
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King bed
$168 per night
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Double bed
$210 per night
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Double bed
$215 per night

Double rooms

$182+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
$182 per night
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Double bed
$209 per night
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Double bed
$217 per night
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Unknown
$233 per night

Standard rooms

$171+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$171 per night
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Unknown
$246 per night
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Unknown
$250 per night
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Unknown
$315 per night

Reviews

Traveller rating

45
81
91
54
14

Time of year

Traveller type

Show reviews that mention

+
civic center
san francisco
homeless people
art deco style
bar and lounge
union square
lamp as no electrical
hallways are too dark
old hotel
music hear
staff was friendly
breakfast and free parking
walls are paper
biggest issue
hotel room
  • Poor
    Mar. 2018
    2.0

    One step up from a condemned building

    The lobby was tastefully decorated

    The room has a musky wet dog smell. The source: visable mold on walls and in bathroom. Complained to front desk and was informed 'no refunds' and only other available room was with a TWIN size bed. What hotel has a twin size bed?! Tried that room, same smell but not as strong. Suspicious, I checked around bed and found evidence of bed bugs. Thankfully we had not unpacked. Informed front desk about these health hazards and ended up going to another hotel. I paid two hotels for the same nights stay. Disgusted by the lack of concern by Embassy hotel, especially no refund policy. I hope they use their scam money to decontaminate the hotel

  • Okay
    Jul. 2017
    5.1

    Worth it to spend a little more to get a hotel in a nicer neighborhood

    Cheap, in downtown, gated lot for parking

    outskirts of rough neighborhood, my family was uncomfortable walking around at night. Staff seemed friendly or aloof, depending on who was there. Elevator works only when all doors on all floors are closed, so you might have to take stairs. $30 parking/night

  • Mediocre
    Jun. 2017
    2.8

    Awful

    The Art Decorated rooms were pretty and esthetically pleasing to the artistic eye, but that's it.

    Pretty much everything else. Hotel advertises parking, a play structure for kids, air conditioning, a restaurant, and bar and lounge. Let's start with the play structure. Is it on the same block? Yes. Is it theirs? No. Is it nice? No. Is it una neighborhood you'd want to take your kids to play? Hell no! Then there's the non existent air conditioning. Hotel doesn't have it. Bathrooms don't even have exhaust fans... The restaurant? Not theirs either. It's just nearby. And don't get in late because it closes at ten. The bar and lounge is not theirs either. It's just next door. Although the as makes it seems like all of this is part of their hotel. All they have is a cafe open until 2pm. The worst part is the parking. Add says they have parking. They don't. Here's the best part. They said, "There is a parking area connected to the back of our hotel. But it's not ours and we are not affiliated. It's $35 per night. You can pay that to us here. We have a video camera on it that I can see from OUR front desk. We can open the gate from here for you. And you can walk into the back of our hotel from the parking. Oh, you have an SUV? That will be $45 then for oversized parking." WHAT? ARE YOU KIDDING ME?! That sounds awfully affiliated for non-affiliated. Sure seems like you're charging people $30-45 for overnight parking and pretending its someone else. And it was full of SUVs. We rented three rooms for eight people totalling in the $700-800 range and you seriously wanted an extra$45 to park our damn car? When we complained about all this, the staff was EXTREMELY rude. After a great deal of arguing, he told us the manager would be in in the morning and we could "take it up with him". Yeah, guess who "wasn't in" when we came down at 9:30? Save yourself a nightmare. DO NOT STAY HERE!!!

  • Okay
    May 2017
    4.8

    Subway soda left in my room upon arrival.

  • Good
    Apr. 2017
    7.4

    Good value in a reasonably good location

    Walking distance to Symphony and Opera halls as well as the civic center. Staff were very friendly and helpful. Good value. Clean.

    It is not in a bad neighborhood but very near a bad neighborhood.

  • Mediocre
    Mar. 2017
    3.7

    Not quite like the picture

    They staff was courteous at all times. The windows opened fully and let in a fantastic breeze. The beds were comfy and had blankets with enough heft to be soothing. The extra pillows where easy to find. The bed, nightstand, desk, dresser were beautiful, authentic, intact, and matched vintage pieces that I would have taken home with me and been very proud to display in a guest room. It had a very vintage feel that harkened to old fashioned glamor.

    We got our room key and went to our room to find it still being cleaned. Our reservation was for 3, but only had 2 sets of towels. The shower curtain didn't contain water. The windows didn't have screens. The bedside lamp lacked an outlet, but looked nice on the table. We had to leave early, apparently our walking (quietly, we aren't totally inconsiderate) was too much for the room below us, and she knocked on our door to tell us as much. The steam radiator was less than 6 inches from the head of the bed, it was on full blast, there were no instructions for use anywhere. The space between the edge of the bed and the desk wasn't enough to pass between without turning sideways. The area of town is sketchy at best, but that's my fault for not researching fullly. The was no parking. After paying valet, trying to access the building from the parking lot to get our things was 1) completely un assisted, no bellhop, no trolley, but that also means I didn't have to tip. 2) required walking through the bowels of the building through a contorted, narrow hallway, past the bins, across a lose grate down a sandbagged path into a gated valet lot. They did try to at least disguise the bins with some wonderful displays of jades and succulents that are obviously well tended and treasured by someone. Nothing was intolerable, there's very little the hotel can do about the downtown noise and hustle or the surrounding environment. I might stay there by myself for a thrifty weekend get away if I had plans to only need a place to lay my head, but I wouldn't bring my daughter back there again. Ever.

  • Mediocre
    Nov. 2016
    2.8

    the rooms didn't smell good. There was a lot of noise in the alley and in the next rooms.

  • Good
    Nov. 2016
    6.5

    Very basic hotel in a convenient location.

    Good location, good price.

    Bare bones. You get a room and a bathroom and that's about it. I usually see a room as a place to sleep, so it didn't bother me too much, but I could see how other people might be unhappy. No AC, no coffee machine, small room, old building, old plumbing.

  • Good
    Oct. 2016
    8.0

    Nice hotel for the price

    The hotel is centrally located near everything. The staff is nice and the facility is kept clean.

    No AC; and, we had to sleep with the windows open. While sleeping with the windows open is not bad, we had to put up with the noisy city life.

  • Excellent
    Aug. 2016
    10.0

    Extremely Helpful

    We were sight seeing and Bill gave us excellent advise on how to see the city. We had a late flight out of town and we were able to travel around town until early evening and they kept our luggage and arranged for our transportation to the airport.

  • Okay
    Jul. 2016
    5.4

    I liked the location for travel purposes, however the tv in our room did not work. Took a little complaining before we were relocated.

  • Poor
    Jul. 2016
    2.0

    Nothing

    I burnt my leg taking a shower. I was cold. There was no central heating so I took a hot shower. The hotel said hey would refund me one night stay and have not done so. I spoke to bill and Mary and nothing. I'm very upset

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About

Overview

A stay at Embassy Hotel places you in the heart of San Francisco, within a 10-minute walk of Asian Art Museum of San Francisco and Louise Davies Symphony Hall. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

5.8 OK

Based on 814 reviews

9.0

WiFi

6.5

Service

3.8

Cleanliness

3.4

Breakfast

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Free Wi-Fi
Internet
No smoking
Restaurant
Bar/Lounge
Beauty salon
24 Hour Front Desk
Airport Shuttle (Surcharge)
Storage available
Lift
Business centre
Concierge service
Hairdryer
Coffee shop
Pets not allowed

Location

Most popular landmarks

  • Asian Art Museum 333 m
  • Grace Cathedral 1.2 km
  • Cable Car Museum 1.5 km
  • Museum of Modern Art 1.6 km
  • Lombard Street 2.2 km
  • Exploratorium 2.7 km

About the neighbourhood

Tenderloin is known for: foodies, graffiti, diversity

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San Francisco travel guide

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