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Pacific Inn Santa Cruz

330 Ocean Street, Santa Cruz, CA 95060, United States
+1 831 425 3722

$82+

Overall guest ratings

4.7/10 OK
based on 1,110 reviews

Review highlights

  • 8.5
  • 7.3
  • 3.8
  • 3.3

Nearby

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    About

    A stay at Pacific Inn Santa Cruz places you in the heart of Santa Cruz, minutes from Pacific Garden Mall and Santa Cruz Beach Boardwalk. This hotel is within close proximity of Museum of Art & History and Santa Cruz Museum of Art and History.

    Rooms

    Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.

    Amenities

    Don't miss out on recreational opportunities including an indoor pool and a spa tub.

    Dining

    A complimentary continental breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, express check-in, and express check-out. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Hot tub
    • Indoor pool
    • No smoking
    • Air-conditioned
    • Designated smoking area
    • Express check out
    • Free Internet
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    4.7 OK
    based on 1,110 reviews
    • 8.5 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.3 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.0 "70% thought the service was very professional."
      8.6 "Management was excellent, said 86%."
    • 6.7 "Location is acceptable."
      6.1 "Parking was ok, according to 61%."
    • 3.8 "Breakfast is below average."
    • 3.3 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
    • 2.6 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      2.5 "Unfriendly atmosphere, according to 75%."
    • 2.6 "Awful rooms."
      2.4 "76% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.8 "92% found problems with the furniture."
      2.9 "71% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      1.0 "90% criticized the small bathroom."
      4.7 "53% thought the tv was sub-standard."
      4.0 "Air conditioning was criticized by 60%."
      2.7 "73% were disappointed with the minibar."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
      1.0 "Dirty pool, said 90%."
    View all review categories

    Overall rating

    5.0 OK
    based on 610 reviews
    • 8.3 "Very good internet connection."
    • 7.1 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.1 "Management was excellent, said 81%."
    • 7.0 "Good location."
      6.6 "Parking was ok, according to 66%."
    • 4.0 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      2.7 "73% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
    • 3.1 "Awful rooms."
      2.5 "75% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.9 "91% found problems with the furniture."
      2.9 "71% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      3.4 "66% were disappointed with the minibar."
      4.0 "Air conditioning was criticized by 60%."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 2.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    View all review categories

    Overall rating

    4.4 OK
    based on 321 reviews
    • 7.4 "Good service."
      7.4 "74% found the staff to be very friendly."
    • 6.4 "Location is acceptable."
    • 4.7 "Pool is below average."
      0.8 "Dirty pool, said 92%."
    • 3.7 "Breakfast is below average."
    • 3.0 "Quite uncomfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.5 "75% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    • 2.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.2 "Awful rooms."
      2.6 "74% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      2.5 "75% said rooms were small."
      0.6 "94% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      1.7 "For 83%, the rooms looked old."
    View all review categories

    Overall rating

    5.8 OK
    based on 177 reviews
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.6 "Location is acceptable."
    • 3.9 "Breakfast is below average."
    • 3.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
    • 2.9 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
    • 2.4 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    View all review categories
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