Overview

Pacific Inn Santa Cruz

330 Ocean Street, Santa Cruz, CA 95060, United States
+1 831 425 3722

$98+

Overall guest ratings

4.8/10 OK
based on 959 reviews

Review highlights

  • 8.0
  • 7.5
  • 4.0
  • 3.2

Nearby

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    About

    At Pacific Inn Santa Cruz, you'll be within a 10-minute drive of Santa Cruz Beach Boardwalk and Mystery Spot. You can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Bonuses like refrigerators and microwaves are offered in all rooms, along with flat-screen TVs and premium bedding.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Hot tub
    • Indoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Express check out
    • Free Internet
    • Free parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    4.8 OK
    based on 959 reviews
    • 8.0 "Very good internet connection."
      7.1 "71% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.5 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      8.3 "Management was excellent, said 83%."
    • 6.2 "Location is acceptable."
    • 4.0 "Breakfast is below average."
    • 3.2 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      4.2 "Air conditioning was criticized by 58%."
    • 2.4 "Awful rooms."
      1.5 "85% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      0.8 "92% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      3.1 "69% said rooms were small."
      0.8 "92% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      2.0 "80% were disappointed with the minibar."
      0.5 "95% criticized the small bathroom."
      4.2 "Air conditioning was criticized by 58%."
    • 1.5 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      0.8 "92% said the bathroom was dirty."
      0.4 "Dirty pool, said 96%."
      0.0 "100% said that wellness & sports facilities were unclean."
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    Overall rating

    5.2 OK
    based on 517 reviews
    • 8.0 "Very good internet connection."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.3 "Location is acceptable."
    • 4.1 "Breakfast is below average."
    • 3.5 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      2.5 "75% thought it was too noisy."
      4.3 "Air conditioning was criticized by 57%."
    • 2.8 "Awful rooms."
      1.7 "83% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.9 "91% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      3.2 "68% said rooms were small."
      0.9 "91% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      4.3 "Air conditioning was criticized by 57%."
      2.6 "74% were disappointed with the minibar."
    • 1.5 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      0.9 "91% said the bathroom was dirty."
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    Overall rating

    4.3 OK
    based on 335 reviews
    • 7.7 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.0 "Location is acceptable."
    • 5.8 "Sufficient wellness & sports facilities."
    • 4.3 "Pool is below average."
      0.3 "Dirty pool, said 97%."
    • 4.0 "Breakfast is below average."
    • 2.9 "Quite uncomfortable."
      3.3 "67% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      2.3 "77% thought it was too noisy."
    • 2.6 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 2.1 "Awful rooms."
      1.8 "82% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      0.6 "94% found problems with the furniture."
      2.9 "71% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      1.7 "83% had problems with the shower."
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    Overall rating

    6.0 OK
    based on 105 reviews
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.3 "Location is acceptable."
    • 4.2 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.8 "Awful rooms."
      1.9 "81% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      0.7 "93% found problems with the furniture."
      1.6 "84% complained about the bathroom."
    • 2.8 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
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