Overview

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Pacific Inn Santa Cruz

330 Ocean Street, Santa Cruz, CA 95060, United States
+1 831 425 3722

$100+

Overall guest ratings

4.9/10 OK
based on 986 reviews

Review highlights

  • 7.6
  • 7.3
  • 4.2
  • 3.9

Nearby

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    About

    At Pacific Inn Santa Cruz, you'll be within a 10-minute drive of Santa Cruz Beach Boardwalk and Mystery Spot. You can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Bonuses like refrigerators and microwaves are offered in all rooms, along with flat-screen TVs and premium bedding.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Hot tub
    • Indoor pool
    • No smoking
    • Air-conditioned
    • Designated smoking area
    • Express check out
    • Free Internet
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    4.9 OK
    based on 986 reviews
    • 7.6 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      9.2 "Management was excellent, said 92%."
      8.9 "89% thought the service was very professional."
    • 7.3 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.5 "Location is acceptable."
      5.3 "Parking was ok, according to 53%."
    • 4.2 "Breakfast is below average."
    • 3.9 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      2.8 "72% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
    • 2.8 "Awful rooms."
      2.4 "76% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.9 "91% found problems with the furniture."
      3.8 "62% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
      3.2 "68% were disappointed with the minibar."
      0.6 "94% criticized the small bathroom."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
      0.4 "Dirty pool, said 96%."
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    Overall rating

    5.2 OK
    based on 542 reviews
    • 7.6 "Internet works."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.5 "Location is acceptable."
      5.1 "Parking was ok, according to 51%."
    • 4.4 "Breakfast is below average."
    • 4.0 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      3.0 "70% thought it was too noisy."
    • 3.2 "Awful rooms."
      2.7 "73% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
      3.6 "64% were disappointed with the minibar."
    • 3.1 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
    • 2.3 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
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    Overall rating

    4.4 OK
    based on 325 reviews
    • 7.8 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 6.6 "Location is acceptable."
    • 3.9 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      2.8 "72% thought it was too noisy."
    • 3.6 "Pool is below average."
      0.3 "Dirty pool, said 97%."
    • 2.6 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 2.3 "Awful rooms."
      1.5 "85% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.7 "73% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      0.7 "93% found problems with the furniture."
      3.6 "64% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      1.1 "89% had problems with the shower."
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    Overall rating

    6.0 OK
    based on 118 reviews
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.5 "Location is acceptable."
    • 4.5 "Breakfast is below average."
    • 4.3 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      0.9 "91% found problems with the furniture."
    • 2.6 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
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