Overview

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Sapporo Grand Hotel

Kita 1 Jo Nishi 4 Chome, Sapporo 060-0001, Japan
+81 112 613 311

$90+

Overall guest ratings

8.6/10 Excellent
based on 7,164 reviews

Review highlights

  • 9.5
  • 8.8
  • 8.8
  • 5.6

Good to know

  • Train station is close
  • Professional service
  • Friendly service

Nearby

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    About

    Located in the heart of Sapporo, this romantic hotel is within a 5-minute walk of Clock Tower and Former Hokkaido Government Office Building. Sapporo JR Tower and Odori Park are also within 10 minutes.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Spa
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 7,164 reviews
    • 9.5 "Terrific location."
      9.2 "92% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Breakfast is good."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      7.1 "71% said the booking process went smoothly."
      9.8 "98% said the concierge service was amazing."
      7.9 "79% were happy with the room service."
      7.0 "70% found the restaurant service to be one of the best."
    • 6.6 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
      6.6 "66% said the view was so-so."
      5.9 "For only 59%, the tv was ok."
    • 6.3 "Internet is average."
    • 5.6 "Vibe was decent."
    • 3.6 "Wellness & sports facilities were not very nice."
      3.1 "69% didn't like the fitness area."
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    Overall rating

    8.6 Excellent
    based on 2,077 reviews
    • 9.3 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      9.8 "Easily accessible by car, said 98%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 8.8 "Breakfast is good."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
      6.7 "67% said the view was so-so."
    • 5.8 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 4.8 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."

    Overall rating

    8.6 Excellent
    based on 3,796 reviews
    • 9.6 "Terrific location."
      9.1 "91% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
    • 8.6 "Breakfast is good."
    • 6.5 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.0 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.7 "For only 57%, the bathroom was ok."
      6.7 "67% said the view was so-so."
      5.5 "For only 55%, the tv was ok."
    • 5.8 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.4 "For only 54%, the noise level was all right."
    • 4.0 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.1 "Disappointing wellness & sports facilities."
      2.7 "73% didn't like the fitness area."
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    Overall rating

    8.7 Excellent
    based on 358 reviews
    • 9.6 "Terrific location."
      9.2 "92% thought it was easy to get to the train station."
    • 8.7 "Breakfast is good."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 5.9 "Vibe was decent."

    Overall rating

    8.5 Excellent
    based on 931 reviews
    • 9.7 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
      9.8 "Easily accessible by car, said 98%."
      9.8 "98% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 6.8 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
    • 6.6 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.3 "For only 63%, the bathroom was ok."
    • 5.2 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was stylish."
    • 3.3 "Wellness & sports facilities were not very nice."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Train station is close"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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