Overview

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Best Western Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen 518010, China
+86 755 2558 6333

$72+

Overall guest ratings

8.1/10 Excellent
based on 15,315 reviews

Review highlights

  • 9.5
  • 8.8
  • 7.6
  • 3.8

Good to know

  • Clean rooms
  • Train station is close

Nearby

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    About

    Stay at this full service Shenzhen hotel with all convenient location around that make your business or leisure trip more comfortable! The Best Western Shenzhen Felicity Hotel is in the heart of Lo Wu District, convenient to business, shopping and transportation. Business guests will appreciate the full service business center, complete with meeting rooms and banquet facilities. Other hotel amenities include a fully equipped fitness center, large outdoor pool, disco and onsite restaurant and lounge, offering a variety of Chinese, Japanese and international cuisine. Transportation is available from Shenzhen to Hong Kong city center and the Hong Kong International Airport. Make an online reservation today at the Best Western Shenzhen Felicity Hotel and save! Enjoy your stay!

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Coffee shop
    • Airport shuttle
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 15,432 reviews
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
      9.5 "Good access to the airport, said 95%."
      7.7 "Great parking, according to 77%."
      8.2 "82% enjoyed the restaurants & bars nearby."
      9.1 "City centre within easy reach, said 91%."
      9.5 "95% thought parking was inexpensive."
      10.0 "Business sites within easy reach, said 100%."
    • 8.8 "Good value."
      7.7 "77% thought it was a great value."
    • 7.6 "Good service."
      7.2 "72% thought the service was very professional."
      7.7 "77% found the staff to be very friendly."
      7.8 "Housekeeping was great, according to 78%."
      7.1 "71% were happy with the room service."
      8.3 "83% were happy with the shuttle service."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.6 "Cleanliness of the bathroom was average, said 66%."
    • 3.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.6 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      1.8 "82% didn't like the architecture."
      1.1 "89% didn't like the smoking area."
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    Overall rating

    7.7 Good
    based on 2,006 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "Easily accessible by car, said 96%."
      9.7 "Near to public transport, according to 97%."
      9.6 "Good access to the airport, said 96%."
      7.9 "Great parking, according to 79%."
    • 8.7 "Good value."
    • 6.7 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      2.6 "74% found problems with the furniture."
      2.9 "Air conditioning was criticized by 71%."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 4.0 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    based on 2,777 reviews
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
      7.8 "Great parking, according to 78%."
      8.2 "82% enjoyed the restaurants & bars nearby."
    • 8.7 "Good value."
    • 7.9 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
    • 3.7 "Internet is poor."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.1 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    based on 8,796 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
      9.6 "Good access to the airport, said 96%."
      9.1 "City centre within easy reach, said 91%."
      7.5 "Great parking, according to 75%."
    • 9.2 "Excellent value."
    • 7.7 "Good service."
      7.1 "71% thought the service was very professional."
      8.0 "80% found the staff to be very friendly."
      7.7 "Housekeeping was great, according to 77%."
    • 6.0 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 5.6 "Breakfast is mediocre."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.0 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 1,851 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "Easily accessible by car, said 95%."
      9.7 "Near to public transport, according to 97%."
    • 8.5 "Good value."
    • 6.3 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 5.9 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.0 "Only 50% said rooms were big enough."
    • 3.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

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