Pros: Crew was amazing
Cons: Better cushion for seats
Pros: Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengers
Cons: The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft.
Pros: Aircraft food crew
Cons: We can use amenity kit in an ultra long haul flight
Cons: Misleading. Didn't accept my frequent flyer Star alliance status.
Pros: Excellent airlines, clean and comfortable. Excellent staff and service.
Cons: Long delay and more delay in boarding
Pros: The food was good and the crew was nice
Cons: I can’t think of anything!
Cons: Scoot is one of the worst airlines I have travelled.
Pros: Crew was great and seat and availability of baby bassinet was so helpful.
Cons: There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits.
Cons: Planes are old and worn. Design is outdated with cramped seating and aisles.
Cons: No selection in food. Seats not very comfortable. Old plane,
Cons: Flat beds in business class
Pros: Entertainment system was provided on this flight vs the flight from Singapore to Columbo.
Cons: Major issue involving booking return flight overall.
Cons: You could stand a fork up in scrambled egg. Could have built a house with it.
Cons: Food should improve. Just rice and lentils. Bread had no butter.
Cons: Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest.
Pros: The flight was efficient and clean
Pros: Everything is good
Cons: Some plane doesn’t have inflight entertainment
Cons: Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17
Cons: Seats were a little uncomfortable.
Cons: Singapore Airlines the best.
Pros: Silk Air Crew is rude and does not like to help passengers.
Cons: Food could have been better. I requested a vegan meal and got a meal with dairy all over it.
Pros: Nothing at all.
Pros: Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP.
Cons: Better seat, better food. Little bit spacey toilet.
Pros: Crew was awesome
Pros: Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats.
Cons: Coffee creamer could be better. Should offer earphones.
Cons: Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)
Pros: free tour
Pros: Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurry
Cons: The flat bed could be straight rather than to sleep in a angle
On board SilkAir flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the SilkAir assistance team will most likely ask you to pay extra for checked luggage.
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