Recent reviews
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- Neutral
- Negative
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7.1
Close to everything and even has its own beach with a pier and restaurant. Rooms desperately need to be updated.
review from KAYAK -
8.2
Great location, right on the beach. Great views. centrally located. Very good value for the cost.
review from KAYAK -
7.1
Great staff and location. Very close to the water and shopping. Clean accomodations overall. Very small rooms, rather cramped spaces, and no complimentary breakfasts. The drinking water carried a $3.00 charge, ridiculous. At night the jacuzzi party was allowed to carry on until very late, noisy.
review from KAYAK -
10.0
The staff made our stsy Rooms were a little small but with the fireplace and deck made up for the room size.
review from KAYAK -
10.0
Loved the fireplace in the room. Loved the efforts made to save - with the shampoo, conditioner, body wash, hand wash, and lotion. Also, loved that we had the option not to have towels and sheets changed to save on water. The staff was very friendly and helpful!
review from KAYAK -
5.7
Location on the lake front was excellent. Hammocks to enjoy the views and outdoor. Dock excellent for watching the sunsets. Buildings are old. We stayed on 1st floor and heard every creak and Crack as the people above us walked around. I was aware of their bathroom and showering habits. Our room was not the cleanest. Walls had lots of spots on it, smelled like bug spray but they tried to cover up with lemon scent. Our bed was extremely firm and so we're the pillows. With the noise from above and the uncomfortable bed it was difficult to get a good night's sleep.
review from KAYAK -
10.0
You can't beat the beach access! With two young sons, having the pier, pool, beach and bar (for mommy & daddy) all within footsteps of our hotel room was amazing. Convenient and SO much fun. The grounds are great. We sat around the fire pits and ordered dessert one night:-) Love everything about this place. Oh, and it's affordable!
review from KAYAK -
5.4
The staff was very nice and accommodating! Since we decided to not stay there for our vacation they let us cancel without any pay! Our room was next door to house keeping. Washing machines were right next door which were very loud. Outside our door was the delivery dock with lots of confusion. The beach was not as groomed as I was expecting from a resort. Dog poop and cigaret buts. The water there was full of algie which I'm not sure if that is due to the dock? The Ticki bar was full of people which is great for young party kids. But we were looking for a resort with a pleasant, clean and family friendly!!
review from KAYAK -
7.4
Perfect location on the beach and in town. There wasn't sugar or creamer provided for the coffee, and there weren't any wash cloths.
review from KAYAK -
8.2
Loved being right at the beach! We went midweek and pretty much had the beach to ourselves! The rooms were nice. The staff was great! The only thing I didn't like was the smell of the soap, shampoo, etc. provided. It had a weird medicinal smell.
review from KAYAK -
10.0
I like the location, very clean and exciting, the room setting was nice and comfy, the pool my children loved! and enjoyed and landscaping was very nice maintance plus, the beautiful fire pit in the evening my family and I seat around and talked and enjoyed. Also the walk way to the beach close to the pier! beautiful view! We had our fur baby and he loved it just as much as we did! so happy the retreat is pet friendly great Plus
review from KAYAK -
4.8
Due to the staffs clerical errors charging us over $200 in room service fees which were not ours "but looked close to our room number" caused an embarrassing and uncomfortable situation when our credit card was declined at lunch, due to the staffs eronious errors, and also not having access to our money for 2 days which is an extreme inconvenience when you are traveling.
review from KAYAK -
6.2
Very quiet rooms. Friendly staff. We went to rent a cabana and chairs to sit on the shore. There was nobody at in the area of the cabanas. Later in the day we again tried to rent a cabana. We were told they had all been rented and the start of renting them was 10 am. We had originally tried to rent one after 10 am and there was no one in the area of the cabanas which were folded up near some tents which had been set up for another occasion. The "beach" had some rocks and the water was very shallow for an extended distance from the shore. The first 100 yards out from the shore was muddy water.
review from KAYAK -
8.0
Great price and location the fireplace heated the room without having to run the loud heater Room was a little small, bed was a little hard and uncomfortable
review from KAYAK -
9.4
I really enjoyed the room! The bed and pillows were amazinhly comfy and the fireplace was a perfect touch! I asked for a view and our balcony looked out to the parking lot. That was kinda disappointing. Also, with so many restaurants around the hotel and there being a tavern inside the resort it was quite silly that the room did not have a mini fridge. It would have helped the food stay somewhat fresh, even an empty refrigerator would have been better than nothing.
review from KAYAK -
7.6
Overall very good. Nice beach and pool area. Room was very comfortable and clean There were some loud people making noise quite late.
review from KAYAK -
6.0
Great location. My room has a partial view of the lake. Room is quite small. Bathroom, especially, is rather cramped. Entire stay was prepaid through Priceline, but I found a duplicate charge from the hotel on my credit card two days after I left. They were helpful and immediately reversed the charge, though, after I called about the issue.
review from KAYAK -
7.6
Loved the beach front location. Water craft rentals right behind the hotel and decent restaurant as well. Room was EXTREMELY small. Only got a shower stall. For $300 a night at least a tub or even a Jacuzzi tub in room would have been nice. Walls seemed paper thin
review from KAYAK -
9.6
The staff was very friendl. The hotel is right on the beach of Lake Tahoe. The view of the lake was gorgeous. The room was small.
review from KAYAK -
7.3
Location and cleanliness Staff were not going out of their way to provide customer service. They seemed like we were putting them out or getting in the way of other things when we made requests or asked questions. We had to request a fridge three times. Waited at check out for a much longer time than was necessary while staff communicated with cleaning staff. They are going through a remodel and seem a little stretched.
review from KAYAK
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8.2
Great location, right on the beach. Great views. centrally located. Very good value for the cost.
review from KAYAK -
10.0
The staff made our stsy Rooms were a little small but with the fireplace and deck made up for the room size.
review from KAYAK -
10.0
Loved the fireplace in the room. Loved the efforts made to save - with the shampoo, conditioner, body wash, hand wash, and lotion. Also, loved that we had the option not to have towels and sheets changed to save on water. The staff was very friendly and helpful!
review from KAYAK -
10.0
You can't beat the beach access! With two young sons, having the pier, pool, beach and bar (for mommy & daddy) all within footsteps of our hotel room was amazing. Convenient and SO much fun. The grounds are great. We sat around the fire pits and ordered dessert one night:-) Love everything about this place. Oh, and it's affordable!
review from KAYAK -
8.2
Loved being right at the beach! We went midweek and pretty much had the beach to ourselves! The rooms were nice. The staff was great! The only thing I didn't like was the smell of the soap, shampoo, etc. provided. It had a weird medicinal smell.
review from KAYAK -
10.0
I like the location, very clean and exciting, the room setting was nice and comfy, the pool my children loved! and enjoyed and landscaping was very nice maintance plus, the beautiful fire pit in the evening my family and I seat around and talked and enjoyed. Also the walk way to the beach close to the pier! beautiful view! We had our fur baby and he loved it just as much as we did! so happy the retreat is pet friendly great Plus
review from KAYAK -
8.0
Great price and location the fireplace heated the room without having to run the loud heater Room was a little small, bed was a little hard and uncomfortable
review from KAYAK -
9.4
I really enjoyed the room! The bed and pillows were amazinhly comfy and the fireplace was a perfect touch! I asked for a view and our balcony looked out to the parking lot. That was kinda disappointing. Also, with so many restaurants around the hotel and there being a tavern inside the resort it was quite silly that the room did not have a mini fridge. It would have helped the food stay somewhat fresh, even an empty refrigerator would have been better than nothing.
review from KAYAK -
9.6
The staff was very friendl. The hotel is right on the beach of Lake Tahoe. The view of the lake was gorgeous. The room was small.
review from KAYAK
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7.1
Close to everything and even has its own beach with a pier and restaurant. Rooms desperately need to be updated.
review from KAYAK -
7.1
Great staff and location. Very close to the water and shopping. Clean accomodations overall. Very small rooms, rather cramped spaces, and no complimentary breakfasts. The drinking water carried a $3.00 charge, ridiculous. At night the jacuzzi party was allowed to carry on until very late, noisy.
review from KAYAK -
7.4
Perfect location on the beach and in town. There wasn't sugar or creamer provided for the coffee, and there weren't any wash cloths.
review from KAYAK -
7.6
Overall very good. Nice beach and pool area. Room was very comfortable and clean There were some loud people making noise quite late.
review from KAYAK -
7.6
Loved the beach front location. Water craft rentals right behind the hotel and decent restaurant as well. Room was EXTREMELY small. Only got a shower stall. For $300 a night at least a tub or even a Jacuzzi tub in room would have been nice. Walls seemed paper thin
review from KAYAK -
7.3
Location and cleanliness Staff were not going out of their way to provide customer service. They seemed like we were putting them out or getting in the way of other things when we made requests or asked questions. We had to request a fridge three times. Waited at check out for a much longer time than was necessary while staff communicated with cleaning staff. They are going through a remodel and seem a little stretched.
review from KAYAK
-
5.7
Location on the lake front was excellent. Hammocks to enjoy the views and outdoor. Dock excellent for watching the sunsets. Buildings are old. We stayed on 1st floor and heard every creak and Crack as the people above us walked around. I was aware of their bathroom and showering habits. Our room was not the cleanest. Walls had lots of spots on it, smelled like bug spray but they tried to cover up with lemon scent. Our bed was extremely firm and so we're the pillows. With the noise from above and the uncomfortable bed it was difficult to get a good night's sleep.
review from KAYAK -
5.4
The staff was very nice and accommodating! Since we decided to not stay there for our vacation they let us cancel without any pay! Our room was next door to house keeping. Washing machines were right next door which were very loud. Outside our door was the delivery dock with lots of confusion. The beach was not as groomed as I was expecting from a resort. Dog poop and cigaret buts. The water there was full of algie which I'm not sure if that is due to the dock? The Ticki bar was full of people which is great for young party kids. But we were looking for a resort with a pleasant, clean and family friendly!!
review from KAYAK -
4.8
Due to the staffs clerical errors charging us over $200 in room service fees which were not ours "but looked close to our room number" caused an embarrassing and uncomfortable situation when our credit card was declined at lunch, due to the staffs eronious errors, and also not having access to our money for 2 days which is an extreme inconvenience when you are traveling.
review from KAYAK -
6.2
Very quiet rooms. Friendly staff. We went to rent a cabana and chairs to sit on the shore. There was nobody at in the area of the cabanas. Later in the day we again tried to rent a cabana. We were told they had all been rented and the start of renting them was 10 am. We had originally tried to rent one after 10 am and there was no one in the area of the cabanas which were folded up near some tents which had been set up for another occasion. The "beach" had some rocks and the water was very shallow for an extended distance from the shore. The first 100 yards out from the shore was muddy water.
review from KAYAK -
6.0
Great location. My room has a partial view of the lake. Room is quite small. Bathroom, especially, is rather cramped. Entire stay was prepaid through Priceline, but I found a duplicate charge from the hotel on my credit card two days after I left. They were helpful and immediately reversed the charge, though, after I called about the issue.
review from KAYAK
