Guest reviews
Overall rating
8.4
Excellent
Based on 9,178 reviews
Overall
8.7
Boarding
8.7
Comfort
8.5
Crew
9.0
Entertainment
7.9
Food
7.9
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Southwest traveller reviews
Pros
"Good crew and great entertainment!!"
(in 74 reviews)
"Easy, efficient and friendly crew!"
(in 93 reviews)
"Flight arrived 25 minutes early!."
(in 20 reviews)
Cons
"Flight was delayed :45 minutes"
(in 82 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
free checked
great flight
flight crew
checked bags
early arrival
hour delay
friendly staff
ahead of schedule
flight attendants were great
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6.6
Fast and Easy
Pros: Boarding as A-3
Cons: Over the top steward Talks to much
review from
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6.6
Pros: Arrived early!
Cons: Wifi was not working on flight.
review from
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4.6
Pros: Everyone was very curtious.
Cons: The announcement crew voice was too loud and hognoxiuos. He has to use more common sense when is a late night flight because he yells at the speaker when most people were spleeping.
review from
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8.6
Pros: No charge for 2 checked bags. And the fact that SWA still gives out pretzels. Not a huge thing, but as other airlines offer less and charge for more, it becomes more and more of a differentiator.
review from
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4.3
Cons: late
review from
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8.0
Best airline travel
Pros: Seats and leg room are more generous and more comfy than other lines. Stewardess and stewarts are more pleasant and helpful. Also, more fun! Free bags are wonderful. Love the new planes too.
Cons: Tiny tiny itsy bitsy toilet area.
review from
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4.0
Delays with no compensation
Pros: I eventually made it home. They also kept the lights off.
Cons: The flight was severely delayed, and I ended up arriving home over five hours later than expected, at 2:30 a.m. The first flight was pulled off the runway.
review from
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6.0
No Internet
Cons: No internet to watch Southwest TV without warning was a bummer. Flight was long without it.
review from
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8.3
It’s Southwest - all you need and nothing more.
Pros: Nothing to complain about. Southwest is about efficiency and getting you there with no hassles. It’s Southwest - all you need and nothing more.
Cons: Hard seats. Pretzels instead of beloved peanuts.
review from
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10.0
Friendly staff, on time flights
Pros: Friendly staff, on time flights
Cons: NA
review from
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10.0
Southwest - Great Again
Pros: Friendly staff, on time flights
Cons: NA
review from
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10.0
Pros: Everything was awesome!
review from
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8.6
Pros: No charge for 2 checked bags. And the fact that SWA still gives out pretzels. Not a huge thing, but as other airlines offer less and charge for more, it becomes more and more of a differentiator.
review from
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10.0
Friendly staff, on time flights
Pros: Friendly staff, on time flights
Cons: NA
review from
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10.0
Southwest - Great Again
Pros: Friendly staff, on time flights
Cons: NA
review from
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10.0
Pros: Everything was awesome!
review from
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6.6
Fast and Easy
Pros: Boarding as A-3
Cons: Over the top steward Talks to much
review from
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6.6
Pros: Arrived early!
Cons: Wifi was not working on flight.
review from
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8.0
Best airline travel
Pros: Seats and leg room are more generous and more comfy than other lines. Stewardess and stewarts are more pleasant and helpful. Also, more fun! Free bags are wonderful. Love the new planes too.
Cons: Tiny tiny itsy bitsy toilet area.
review from
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8.3
It’s Southwest - all you need and nothing more.
Pros: Nothing to complain about. Southwest is about efficiency and getting you there with no hassles. It’s Southwest - all you need and nothing more.
Cons: Hard seats. Pretzels instead of beloved peanuts.
review from
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4.6
Pros: Everyone was very curtious.
Cons: The announcement crew voice was too loud and hognoxiuos. He has to use more common sense when is a late night flight because he yells at the speaker when most people were spleeping.
review from
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4.3
Cons: late
review from
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4.0
Delays with no compensation
Pros: I eventually made it home. They also kept the lights off.
Cons: The flight was severely delayed, and I ended up arriving home over five hours later than expected, at 2:30 a.m. The first flight was pulled off the runway.
review from
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6.0
No Internet
Cons: No internet to watch Southwest TV without warning was a bummer. Flight was long without it.
review from
Flight status
Southwest route map
Popular flight routes
Flight
Origin
Destination
Sun.
Mon.
Tue.
Wed.
Thu.
Fri.
Sat.
S
M
T
W
T
F
S
829
Cancun
CUN
Fort Lauderdale
FLL
308
Cancun
CUN
Houston
HOU
828
Fort Lauderdale
FLL
Cancun
CUN
3924
Fort Lauderdale
FLL
Havana
HAV
303
Fort Lauderdale
FLL
San Jose
SJO
3921
Havana
HAV
Fort Lauderdale
FLL
3953
Havana
HAV
Tampa
TPA
413
Punta Cana
PUJ
Fort Lauderdale
FLL
3952
Tampa
TPA
Havana
HAV
1632
Fort Lauderdale
FLL
Oranjestad
AUA
242
Fort Lauderdale
FLL
Nassau
NAS
305
Houston
HOU
Cancun
CUN
1858
Nassau
NAS
Fort Lauderdale
FLL
953
Houston
HOU
Mexico City
MEX
110
Los Angeles
LAX
Puerto Vallarta
PVR
885
Los Angeles
LAX
San José del Cabo
SJD
2831
Mexico City
MEX
Houston
HOU
902
Oakland
OAK
San José del Cabo
SJD
109
Puerto Vallarta
PVR
Houston
HOU
1214
San José del Cabo
SJD
San Diego
SAN
1215
Fort Lauderdale
FLL
George Town
GCM
1216
George Town
GCM
Fort Lauderdale
FLL
273
Montego Bay
MBJ
Orlando
MCO
272
Orlando
MCO
Montego Bay
MBJ
1134
Atlanta
ATL
Cancun
CUN
341
Cancun
CUN
Los Angeles
LAX
131
Denver
DEN
Cancun
CUN
583
Fort Lauderdale
FLL
Montego Bay
MBJ
108
Houston
HOU
Puerto Vallarta
PVR
112
Houston
HOU
San Jose
SJO
340
Los Angeles
LAX
Cancun
CUN
822
Punta Cana
PUJ
Baltimore
BWI
111
Puerto Vallarta
PVR
Los Angeles
LAX
1213
San Diego
SAN
San José del Cabo
SJD
6473
San Francisco
SFO
San Diego
SAN
886
San José del Cabo
SJD
Los Angeles
LAX
903
San José del Cabo
SJD
Oakland
OAK
304
San Jose
SJO
Fort Lauderdale
FLL
1203
San Jose
SJO
Houston
HOU
630
Santa Ana
SNA
San José del Cabo
SJD
1607
Baltimore
BWI
Cancun
CUN
1608
Cancun
CUN
Baltimore
BWI
1633
Oranjestad
AUA
Fort Lauderdale
FLL
918
Baltimore
BWI
Montego Bay
MBJ
821
Baltimore
BWI
Punta Cana
PUJ
339
Baltimore
BWI
San Juan
SJU
1013
Belize City
BZE
Houston
HOU
1135
Cancun
CUN
Atlanta
ATL
1018
Cancun
CUN
Denver
DEN
219
Cancun
CUN
Chicago
MDW
5
Dallas
DAL
Houston
HOU
5230
Washington
DCA
Nashville
BNA
5225
Newark
EWR
Chicago
MDW
412
Fort Lauderdale
FLL
Punta Cana
PUJ
3005
Houston
HOU
Belize City
BZE
838
Houston
HOU
New York
LGA
870
Houston
HOU
San José del Cabo
SJD
6695
Los Angeles
LAX
San Francisco
SFO
2297
New York
LGA
Denver
DEN
1696
New York
LGA
Houston
HOU
1100
New York
LGA
Chicago
MDW
5375
New York
LGA
St. Louis
STL
970
Montego Bay
MBJ
Baltimore
BWI
1024
Montego Bay
MBJ
Fort Lauderdale
FLL
218
Chicago
MDW
Cancun
CUN
764
Chicago
MDW
Newark
EWR
2219
Chicago
MDW
New York
LGA
6693
San Francisco
SFO
Los Angeles
LAX
3007
San José del Cabo
SJD
Houston
HOU
631
San José del Cabo
SJD
Santa Ana
SNA
3691
St. Louis
STL
Fort Lauderdale
FLL
1507
Austin
AUS
Denver
DEN
3431
Baltimore
BWI
Cincinnati
CVG
3410
Baltimore
BWI
Chicago
MDW
313
Los Angeles
LAX
Phoenix
PHX
4298
Orlando
MCO
Nashville
BNA
208
Chicago
MDW
Atlanta
ATL
1391
Norfolk
ORF
Baltimore
BWI
6362
Phoenix
PHX
Chicago
MDW
2490
San Diego
SAN
Chicago
MDW
Top flight routes
Top airports served by Southwest
- Chicago Midway Airport (MDW)
- Las Vegas McCarran Airport (LAS)
- Baltimore/Washington Airport (BWI)
- Denver International Airport (DEN)
- Dallas Love Field Airport (DAL)
- Phoenix Sky Harbor Intl Airport (PHX)
- Houston Hobby & other airports Airport (HOU)
- Orlando Airport (MCO)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Los Angeles Airport (LAX)
- Lambert-St Louis Airport (STL)
- Oakland Airport (OAK)
- Nashville Intl Airport (BNA)
- San Diego Airport (SAN)
- Fort Lauderdale Airport (FLL)
Southwest contact information
- WN IATA code
- +1 800 435 9792 Call
- southwest.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
