Guest reviews
Overall rating
8.4
Excellent
Based on 4,159 reviews
Overall
8.7
Boarding
8.7
Comfort
8.4
Crew
9.0
Entertainment
7.9
Food
7.8
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0
Great
Pros: We arrived early to our destination. Everything was smooth!
review from
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3.0
Pros: I got home
Cons: Zero entertainment; zero meals (snacks only); cup of soda; couldn't sit with family because boarding pass was at the end of the "Bs." Very uncomfortable.
review from
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3.0
Southwest is NOT your airline for trips of 2+ hours
Pros: Got to the layover in just the nick of time to run to the next Southwest gate to catch my flight home.
Cons: Zero entertainment; zero meals (snacks only); cup of soda; couldn't sit with family because boarding pass was at the end of the "Bs." Very uncomfortable.
review from
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7.6
Pros: The crew was awesome!!!
Cons: The plane was one hour and half late leaving Atlanta.
review from
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8.0
Pros: The flight timing was precise.
Cons: the flight way delayed for 2 hours. I had plans in Vegas which I had to reschedule.
review from
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10.0
Pros: The crew was very funny
Cons: The pilot was a bit aggressive
review from
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4.5
Southwest going South
Pros: Other then two bags checked in free,nothing else.
Cons: Seats are cramped, take off and landing is below average.
review from
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9.6
Pros: Crews of Southwest flights are always top-notch!
Cons: If the only complaint I can come up with was that the Wi-Fi was spotty a couple of times, that's saying something great about Southwest.
review from
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10.0
Southwest makes flying almost enjoyable
Pros: I paid for automatic check in which eliminated the only problem I have with Southwest, having to remember to check in exactly 24 hours ahead of the flight to get a good position for boarding, thus easy space in the overhead for a carry on bag. The crew is always the friendliest in the industry.
review from
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3.6
Cons: Flight was delayed but no updates as to the delay or how long. It seemed also because it was the crews last leg and there was such a delay that the Captain didn't have the flight attendants give any service as possible bad wind. I fly that trip all the time and it has been so much worse. They just wanted to get to Salt Lake and get off that plane in my opinion. No apologies for the delay or drink vouchers nothing.
review from
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8.0
Pros: courteous staff
Cons: delay
review from
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2.0
Cons: Awful
review from
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10.0
Great
Pros: We arrived early to our destination. Everything was smooth!
review from
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10.0
Pros: The crew was very funny
Cons: The pilot was a bit aggressive
review from
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9.6
Pros: Crews of Southwest flights are always top-notch!
Cons: If the only complaint I can come up with was that the Wi-Fi was spotty a couple of times, that's saying something great about Southwest.
review from
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10.0
Southwest makes flying almost enjoyable
Pros: I paid for automatic check in which eliminated the only problem I have with Southwest, having to remember to check in exactly 24 hours ahead of the flight to get a good position for boarding, thus easy space in the overhead for a carry on bag. The crew is always the friendliest in the industry.
review from
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3.0
Pros: I got home
Cons: Zero entertainment; zero meals (snacks only); cup of soda; couldn't sit with family because boarding pass was at the end of the "Bs." Very uncomfortable.
review from
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3.0
Southwest is NOT your airline for trips of 2+ hours
Pros: Got to the layover in just the nick of time to run to the next Southwest gate to catch my flight home.
Cons: Zero entertainment; zero meals (snacks only); cup of soda; couldn't sit with family because boarding pass was at the end of the "Bs." Very uncomfortable.
review from
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4.5
Southwest going South
Pros: Other then two bags checked in free,nothing else.
Cons: Seats are cramped, take off and landing is below average.
review from
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3.6
Cons: Flight was delayed but no updates as to the delay or how long. It seemed also because it was the crews last leg and there was such a delay that the Captain didn't have the flight attendants give any service as possible bad wind. I fly that trip all the time and it has been so much worse. They just wanted to get to Salt Lake and get off that plane in my opinion. No apologies for the delay or drink vouchers nothing.
review from
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2.0
Cons: Awful
review from
Flight status
Southwest route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1215
Fort Lauderdale
FLL
George Town
GCM
112
Houston
HOU
San Jose
SJO
885
Los Angeles
LAX
San José del Cabo
SJD
2831
Mexico City
MEX
Houston
HOU
1213
San Diego
SAN
San José del Cabo
SJD
621
Cancun
CUN
Fort Lauderdale
FLL
583
Fort Lauderdale
FLL
Montego Bay
MBJ
110
Los Angeles
LAX
Puerto Vallarta
PVR
109
Puerto Vallarta
PVR
Houston
HOU
817
Liberia
LIR
Houston
HOU
3
Dallas
DAL
Houston
HOU
1934
Chicago
MDW
New York
LGA
3915
Varadero
VRA
Fort Lauderdale
FLL
125
Puerto Vallarta
PVR
Oakland
OAK
602
Baltimore
BWI
San Jose
SJO
1007
Belize City
BZE
Fort Lauderdale
FLL
341
Cancun
CUN
Los Angeles
LAX
514
Denver
DEN
Puerto Vallarta
PVR
629
Fort Lauderdale
FLL
Belize City
BZE
5362
Fort Lauderdale
FLL
Cancun
CUN
3918
Fort Lauderdale
FLL
Santa Clara
SNU
3914
Fort Lauderdale
FLL
Varadero
VRA
1216
George Town
GCM
Fort Lauderdale
FLL
1115
Houston
HOU
Montego Bay
MBJ
2302
Houston
HOU
Mexico City
MEX
108
Houston
HOU
Puerto Vallarta
PVR
340
Los Angeles
LAX
Cancun
CUN
1507
Los Angeles
LAX
San Francisco
SFO
1024
Montego Bay
MBJ
Fort Lauderdale
FLL
1116
Montego Bay
MBJ
Houston
HOU
273
Montego Bay
MBJ
Orlando
MCO
272
Orlando
MCO
Montego Bay
MBJ
5718
Chicago
MDW
Charlotte
CLT
515
Puerto Vallarta
PVR
Denver
DEN
111
Puerto Vallarta
PVR
Los Angeles
LAX
5672
San Diego
SAN
St. Louis
STL
896
San José del Cabo
SJD
Los Angeles
LAX
1214
San José del Cabo
SJD
San Diego
SAN
607
San Jose
SJO
Baltimore
BWI
1203
San Jose
SJO
Houston
HOU
630
Santa Ana
SNA
San José del Cabo
SJD
3031
Santa Clara
SNU
Fort Lauderdale
FLL
5597
St. Louis
STL
San Diego
SAN
6218
San Diego
SAN
Sacramento
SMF
1902
Dallas
DAL
Los Angeles
LAX
720
Denver
DEN
San José del Cabo
SJD
4785
Newark
EWR
Chicago
MDW
721
San José del Cabo
SJD
Denver
DEN
6216
Sacramento
SMF
San Diego
SAN
1134
Atlanta
ATL
Cancun
CUN
5621
Atlanta
ATL
New York
LGA
1238
Atlanta
ATL
Punta Cana
PUJ
1805
Oranjestad
AUA
Baltimore
BWI
1631
Oranjestad
AUA
Orlando
MCO
708
Austin
AUS
Cancun
CUN
1804
Baltimore
BWI
Oranjestad
AUA
1607
Baltimore
BWI
Cancun
CUN
590
Baltimore
BWI
Cincinnati
CVG
918
Baltimore
BWI
Montego Bay
MBJ
821
Baltimore
BWI
Punta Cana
PUJ
492
Baltimore
BWI
Salt Lake City
SLC
1013
Belize City
BZE
Houston
HOU
1135
Cancun
CUN
Atlanta
ATL
587
Cancun
CUN
Austin
AUS
1610
Cancun
CUN
Baltimore
BWI
1018
Cancun
CUN
Denver
DEN
308
Cancun
CUN
Houston
HOU
219
Cancun
CUN
Chicago
MDW
115
Cancun
CUN
San Antonio
SAT
590
Cincinnati
CVG
Chicago
MDW
2345
Washington
DCA
Chicago
MDW
131
Denver
DEN
Cancun
CUN
2545
Denver
DEN
Houston
HOU
1857
Fort Lauderdale
FLL
Nassau
NAS
3005
Houston
HOU
Belize City
BZE
307
Houston
HOU
Cancun
CUN
691
Houston
HOU
Liberia
LIR
880
Houston
HOU
San José del Cabo
SJD
3120
New York
LGA
Atlanta
ATL
167
New York
LGA
Denver
DEN
Top airports served by Southwest
- Chicago Midway Airport (MDW)
- Las Vegas McCarran Airport (LAS)
- Baltimore/Washington Airport (BWI)
- Denver International Airport (DEN)
- Dallas Love Field Airport (DAL)
- Phoenix Sky Harbor Intl Airport (PHX)
- Houston Hobby & other airports Airport (HOU)
- Los Angeles Airport (LAX)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Orlando Airport (MCO)
- Oakland Airport (OAK)
- San Diego Airport (SAN)
- Lambert-St Louis Airport (STL)
- Nashville Intl Airport (BNA)
- Fort Lauderdale Airport (FLL)
- Tampa Airport (TPA)
- San Jose Airport (SJC)
- Sacramento Intl Airport (SMF)
- Kansas City Airport (MCI)
- Austin Bergstrom Airport (AUS)
- New Orleans Louis Armstrong Airport (MSY)
- Burbank Bob Hope Airport (BUR)
- Santa Ana J. Wayne/Orange Cnty Airport (SNA)
- San Francisco Airport (SFO)
- San Antonio Airport (SAT)
- Washington Reagan-National Airport (DCA)
- Portland Airport (PDX)
- Milwaukee-Mitchell Airport (MKE)
- Salt Lake City Airport (SLC)
- Ontario Airport (ONT)
- Columbus Airport (CMH)
- Indianapolis Airport (IND)
- New York LaGuardia Airport (LGA)
- Albuquerque Airport (ABQ)
- Boston Logan International Airport (BOS)
- Seattle/Tacoma Intl Airport (SEA)
- Pittsburgh Airport (PIT)
- Fort Myers SW Florida Intl Airport (RSW)
- Raleigh-Durham Airport (RDU)
- Philadelphia Airport (PHL)
- Minneapolis St Paul Airport (MSP)
- Reno Airport (RNO)
- Cleveland Hopkins Intl Airport (CLE)
- Providence-TFGreen Airport (PVD)
- El Paso Airport (ELP)
- Detroit Metro Airport (DTW)
- Omaha Eppley Airfield Airport (OMA)
- Hartford Bradley Intl Airport (BDL)
- Oklahoma City Will Rogers World Airport (OKC)
- Newark Airport (EWR)
- Buffalo Airport (BUF)
- Cancun Airport (CUN)
- Tulsa Airport (TUL)
- Albany International Airport (ALB)
- Islip Long Island Airport (ISP)
- Birmingham Airport (BHM)
- Tucson Airport (TUS)
- Boise Air Term. Gowen Fld Airport (BOI)
- Louisville Standiford Field Airport (SDF)
- Jacksonville Airport (JAX)
- Manchester Airport (MHT)
- San Juan Luis Munoz Marin International Airport (SJU)
- Spokane Airport (GEG)
- Memphis Airport (MEM)
- Palm Beach Intl Airport (PBI)
- Midland Intl Airport (MAF)
- Cincinnati Cinci./N. Kentucky Airport (CVG)
- Charlotte Douglas Airport (CLT)
- Norfolk Airport (ORF)
- Grand Rapids Gerald R. Ford Intl Airport (GRR)
- San José del Cabo Los Cabos Airport (SJD)
- Lubbock Airport (LBB)
- Washington Dulles Intl Airport (IAD)
- Charleston AFB-Municipal Airport (CHS)
- Long Beach Municipal Airport (LGB)
- Little Rock Airport (LIT)
- Montego Bay Sangster Intl Airport (MBJ)
- Harlingen Valley International Airport (HRL)
- Rochester Greater Rochester International Airport (ROC)
- Amarillo Airport (AMA)
Southwest contact information
- WN IATA code
- +1 800 435 9792 Call
- southwest.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.