Traveller reviews
Overall rating
6.1
Good
Based on 102 reviews
Boarding
6.2
Comfort
6.2
Crew
7.1
Entertainment
5.3
Food
5.5
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SunExpressBest airline#5 Airline Worldwide
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SunExpress information
| IATA code | XQ |
|---|---|
| Routes | 235 |
| Top route | Antalya to Cologne Köln/Bonn |
| Airports served | 55 |
| Top airport | Antalya |
Recent reviews
Traveller rating
17
7
5
10
0
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10.0
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
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5.9
It was really hot whole the time during the flight
review from
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3.9
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
review from
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8.0
Pros: The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn.
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9.0
Pros: Seats were good
review from
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9.0
Pros: Nice seats, clean spacious airport, nice crew
Cons: Flight was a little late which meant I had to take a later train, but otherwise everything was great.review from
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2.0
Cons: Everything
review from
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6.5
Pros: Departure and arrival were right on time.
Cons: The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice.review from
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4.5
Cons: One hour delay and baggage retrieval also took one hour
review from
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10.0
Pros: Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing.
Cons: Maybe a beter conformation mail about the flight and what’s included like luguage etc.review from
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3.2
Cons: We had were more than 3 hours late
review from
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10.0
Pros: Comfortable and spacious seat allowed me to slee most of the flight!
review from
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7.3
Quite good experience
Pros: Nice crews. Flight was on time
Cons: There is no instant noodle as in Suncafe (menu)review from
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8.0
Pros: smooth check in and boarding
review from
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10.0
Great
Pros: I like the competative rates and on time schedule.review from
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2.6
Luggages!
Pros: Nothing
Cons: Lost my luggagesreview from
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9.6
boarding card
Pros: The plane was brand new and the crew were polite and nice. On time flight with a good pilot .
Cons: On the boarding card, by mistake the gate was written 308a while it was actually 208areview from
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8.0
Pros: Short wait
Cons: Not enough leg roomreview from
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2.0
Servis 0
Pros: 1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ.
Cons: 0000000000000000review from
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2.0
Cons: Didn’t get to it
review from
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10.0
Pros: The employee were professional and nice. Every thing went smooth
Cons: Nonereview from
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7.0
Pros: Mostly everything was fine with the flight
Cons: Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd.review from
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2.3
Everything slow, late, and crappy
Pros: The lounge
Cons: Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen.review from
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10.0
Pros: Fast amd easy flight
review from
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7.6
Pros: Quik flight
Cons: The fiod I requested from the menue was not availablereview from
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4.4
Cons: Very bad transfer arriving from Istanbul at Antalya.
review from
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3.2
Cons: Very bad transfer arriving from Istanbul at Antalya.
review from
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8.0
Great flight but luggage problem
Pros: Wonderful flight. Everything was Handled well by flight staff
Cons: Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutesreview from
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4.0
No legroom, nothing complementary.
Pros: We got where we were going safely
Cons: My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory.review from
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4.6
Cons: 1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time.
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SunExpress FAQs
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Flight status
SunExpress route map
Top airports served by SunExpress
- Antalya Airport (AYT)
- Izmir Adnan Menderes Arpt Airport (ADB)
- Duesseldorf Intl Airport (DUS)
- Adana Airport (ADA)
- Gaziantep Airport (GZT)
- Frankfurt am Main Airport (FRA)
- Diyarbakır Airport (DIY)
- Munich Franz Josef Strauss Airport (MUC)
- Ankara Esenboga Airport (ESB)
- Stuttgart Echterdingen Airport (STR)
- Hannover Airport (HAJ)
- Van Airport (VAN)
- Berlin Brandenburg Airport (BER)
- Kayseri Airport (ASR)
- Cologne Köln/Bonn Airport (CGN)
SunExpress contact information
- XQ IATA code
- +90 232 444 0797 Call
- sunexpress.com.tr Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.