Overview

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Pan Pacific Suzhou
Top Romantic Hotel

259 Xin Shi Road, Suzhou 215007, China
+86 512 6510 3388

$105+

Overall guest ratings

8.9/10 Excellent
based on 7,601 reviews

Review highlights

  • 9.1
  • 8.9
  • 6.3
  • 6.1

Good to know

  • Pleasant hotel grounds
  • Great view
  • Luxurious Hotel

Nearby

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    About

    A great choice for a stay in Suzhou, Pan Pacific Suzhou offers an airport shuttle (available on request). Guests can indulge in body treatments, and Garden Brasserie, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There's an indoor pool and an outdoor pool, and rooms at this luxurious hotel get the details right with deep soaking tubs and rainfall showerheads.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Bicycle hire
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Business centre
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 7,601 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
      10.0 "100% thought parking was inexpensive."
    • 8.9 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
      7.5 "75% loved the sauna."
    • 8.1 "Pool is good."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
    • 6.3 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 6.1 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
      6.8 "Only 68% thought the pool was clean."
    • 5.3 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
      6.4 "64% thought the bathroom was big enough."
      5.6 "Only 56% found the balcony ok."
    • 5.0 "Internet is average."
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    Overall rating

    8.8 Excellent
    based on 1,216 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      8.2 "City centre within easy reach, said 82%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 8.1 "Pool is good."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 6.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.5 "65% thought the bathroom was big enough."
    • 6.1 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
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    Overall rating

    9.0 Excellent
    based on 4,788 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
    • 8.9 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 7.9 "Good pool."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.9 "Average amenities."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
      6.7 "Only 67% thought the pool was clean."
    • 5.1 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.1 "Beds were acceptable for 51%."
      6.4 "64% thought the bathroom was big enough."
    • 4.9 "Not very comfortable."
      4.8 "52% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
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    Overall rating

    9.2 Excellent
    based on 1,292 reviews
    • 9.3 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
      9.7 "97% liked the proximity to sightseeing."
      7.4 "74% liked the proximity to shopping."
    • 8.2 "Pool is good."
    • 7.5 "Good service."
      7.1 "71% thought the service was very professional."
      9.3 "93% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
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    Overall rating

    8.7 Excellent
    based on 304 reviews
    • 9.0 "Terrific location."
    • 7.9 "Good service."
      7.6 "76% thought the service was very professional."
      8.7 "87% found the staff to be very friendly."
    • 7.1 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 6.1 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
    • 5.0 "Average comfort."
      4.5 "55% said rooms were small."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Pleasant hotel grounds"
    "Great view"
    "Luxurious Hotel"
    data provided by TrustYou

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