Overview

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Grand Serpong Hotel

Jalan MH Thamrin KM 2, 7 Kebon Nanas, Tangerang 15143, Indonesia
+62 215 575 8181

$35+

Overall guest ratings

7.8/10 Good
based on 744 reviews

Review highlights

  • 7.5
  • 6.1
  • 4.9
  • 4.6

Good to know

  • Clean hotel facilities

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    Amenities

    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 744 reviews
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 5.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
      5.7 "Cleanliness of the bathroom was average, said 57%."
      5.0 "Beds were acceptable for 50%."
    • 5.2 "Location is acceptable."
    • 4.9 "Disappointing food."
      4.0 "For 60%, the dining experience was not enjoyable."
    • 4.6 "Not very comfortable."
      0.9 "91% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 3.7 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    based on 66 reviews
    • 5.8 "Rooms are ok."
    • 5.0 "Location is acceptable."

    Overall rating

    6.7 Good
    based on 505 reviews
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.3 "Location is acceptable."
    • 5.1 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.0 "Food is average."
    • 4.7 "Not very comfortable."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.7 "Vibe wasn't good."
    • 1.6 "Horrible pool."
      0.2 "Dirty pool, said 98%."
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    Overall rating

    7.2 Good
    based on 37 reviews
    • 5.8 "Rooms are ok."

    Overall rating

    6.8 Good
    based on 133 reviews
    • 7.2 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
    • 4.8 "Disappointing food."
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou

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