Overview

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Novotel Den Haag City Centre
Top Family Hotel

Hofweg 5-7, 2511 AA The Hague, Zuid-Holland, Netherlands
+31 702 039 003

$124+

Overall guest ratings

8.4/10 Excellent
based on 1,973 reviews

Review highlights

  • 9.2
  • 8.9
  • 5.7
  • 5.2

Good to know

  • Near city centre
  • Friendly service
  • Great shopping

Nearby

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    About

    Novotel Den Haag City Centre is a 4-star hotel in the center of The Hague, in a unique location in the Passage shopping arcade. Opposite the Binnenhof, close to the political heart of the Netherlands, the embassies and government buildings, the hotel is ideal for business trips. Whether you are visiting for business or a meeting, or want to explore the city's shops, museums and theaters, you will quickly feel at home at Novotel.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Restaurant
    • Cable or satellite TV
    • Air-conditioned
    • Internet (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,973 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      10.0 "100% were happy with the room service."
    • 8.9 "Bar is amazing."
    • 8.5 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Breakfast is good."
    • 7.0 "Internet works."
      7.1 "71% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.7 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.2 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 4.8 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
      2.9 "71% criticized the small bathroom."
    • 4.6 "Value below average."
      1.6 "84% said the breakfast was too expensive."
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    Overall rating

    8.4 Excellent
    based on 572 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.5 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.2 "Breakfast is good."
    • 7.3 "Internet works."
      7.4 "74% said the wifi quality was great."
    • 5.9 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.8 "Only 68% said rooms were clean enough."
    • 5.5 "Food is average."
    • 5.3 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 4.9 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 4.1 "Value below average."
      1.3 "87% said the breakfast was too expensive."
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    Overall rating

    8.4 Excellent
    based on 1,282 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 8.3 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 5.6 "Food is average."
    • 4.6 "Rooms are not good."
      3.1 "69% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.6 "Air conditioning was criticized by 74%."
      1.9 "81% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
      3.3 "67% had problems with the shower."
      3.2 "68% said the bathroom was dirty."
      3.0 "70% criticized the small bathroom."
    • 4.4 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
      3.0 "70% criticized the small bathroom."
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    Overall rating

    8.4 Excellent
    based on 19 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 5.8 "Rooms are ok."

    Overall rating

    8.0 Good
    based on 98 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.7 "Location is great."
    • 7.6 "Good breakfast."
    • 5.5 "Food is average."
    • 5.1 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 4.9 "Not very comfortable."
    • 4.8 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Near city centre"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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