Overview

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Shibuya Excel Hotel Tokyu

1-12-2 Dougenzaka Shibuya, Tokyo 150-0043, Japan
+81 354 570 109

$243+

Overall guest ratings

8.5/10 Excellent
based on 2,642 reviews

Review highlights

  • 9.7
  • 8.7
  • 7.8
  • 5.3

Good to know

  • Professional service
  • Good accessibility by car
  • Great view
  • Great shopping

Nearby

    show all

    About

    With a stay at Shibuya Excel Hotel Tokyu, you'll be centrally located in Tokyo, steps from Hachiko Statue and Shibuya Crossing. This hotel is close to Meiji Jingu Shrine and Tokyo Tower.

    Rooms

    Make yourself at home in one of the 408 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Grab a bite to eat at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tokyo? This hotel has facilities measuring 108 square feet (10 square meters), including a meeting room. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Cribs available
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 2,642 reviews
    • 9.7 "Terrific location."
    • 8.7 "Food is delicious."
    • 7.8 "Good service."
    • 7.5 "Good breakfast."
    • 7.3 "Nice rooms."
    • 5.3 "Average value."
    • 3.2 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 792 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Food is delicious."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 6.3 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.4 "For only 54%, the bathroom was ok."
    • 4.8 "Value below average."

    Overall rating

    8.7 Excellent
    based on 951 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Food is delicious."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.7 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 7.3 "Good breakfast."
    • 6.4 "Internet is average."
    • 5.1 "Average value."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 369 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Food is delicious."
    • 7.7 "Nice rooms."
      9.7 "97% thought the view was good."
      8.5 "85% said rooms were clean."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 5.9 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.1 "Average value."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 528 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
    • 8.7 "Food is delicious."
    • 7.3 "Nice rooms."
      9.6 "96% thought the view was good."
      8.0 "80% said rooms were clean."
    • 7.2 "Good breakfast."
    • 7.0 "Good service."
      8.6 "86% thought the service was very professional."
      8.8 "88% found the staff to be very friendly."
    • 5.1 "Average value."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Good accessibility by car"
    "Great view"
    "Great shopping"
    data provided by TrustYou

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