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Hotels near New Haven Tweed-New Haven airport

Hotels near New Haven Tweed-New Haven airport

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Tweed-New Haven (HVN) - New Haven, CT, United States
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Best hotels near New Haven Tweed-New Haven airport

Cleanliness
9.5
Comfort
9.4
Facilities
9.3
Location
9.6
Overall
8.6
Overall 9.0 Excellent
Based on 422 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.3
Location
9.6
Overall
8.6
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
4.0
Location
6.0
Overall
3.0
Staff
2.0
Value for money
2.0
Cleanliness
9.4
Comfort
9.4
Location
9.6
Services
9.2
Staff
9.4
Cleanliness
9.5
Comfort
9.5
Location
9.7
Services
9.2
Staff
9.6
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.5
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.6
Comfort
9.3
Location
9.7
Services
9.3
Staff
9.5

Excellent 10.0
Pros: the atmosphere was really nice! we had a really nice time.
Cons: the room was clean and comfortable
Excellent 9.0
Pros: I like clean and convenient, breakfast is good. But the hotel is a little too expensive. Yale parents should get some discount!
Cons: Too expensive!
Excellent 8.0
Pros: Stylish hotel with stylish rooms. Spacious lounge and beautiful restaurant. Great location "on campus" across from art school and same block as architecture school. Would have loved a sauna/steam room, but cant have it all! had a great view from the room. comfy king bed, small but functional and sleep bathroom with glass walk-in shower (much preferred to a shallow tub)
Good 7.0
Pros: The staff were super friendly and always helpful. Unfortunately, the rooms are a bit dated and could be better. The rooms were always clean but housekeeping only comes every five days.
Cons: Housekeeping only came every five days and the rooms are a bit dated. All in all, it could be better and it feels a bit like a corporate hotel that has not been taken care off for a while.
Mediocre 3.2
This place for single or couple not for family with baby. Main enterace only stairs. no elevator, so troller have to be hang by hand. Also in the shower room, not for baby. toddler. And employee so discrimination person. not recommand at all.
Excellent 10.0
The hotel is very modern and clean. They have a wonderful bar/restaurant off the lobby and a wonderful coffee bar free every morning in the lobby. The rooms were clean and the beds were very very comfortable. We had a tour at Yale and they allowed us to keep our car in the garage so we did not have to pay to park somewhere else which was very convenient!!!
Excellent 9.0
Cons: Didn't have reservation at restaurant, so could not eat there when we arrived at 8:30 p.m. (and many restaurants in area were shuttered by 8:00 on a Tuesday evening).
Excellent 10.0
Pros: Loved the view of Yale from our room... walking distance to lots of food/drink/fun stuff... staff is great
Excellent 9.7
Pros: Great location, wonderful helpful staff, nice furnishings incl a full size desk.
Cons: More up-to-date amenities, e.g., lotion & shampoo bottles that release their contents without having to squeeze/bang/shake them; more USB ports in the lobby and room.
Excellent 10.0
Pros: As always... a perfect stay
The Study at Yale - New Haven
Rated no. 1
9.0
Excellent 9.0
Based on 422 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.8
Location
9.0
Overall
8.4
Overall 8.4 Excellent
Based on 252 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.8
Location
9.0
Overall
8.4
Cleanliness
9.2
Comfort
8.4
Facilities
7.6
Location
8.8
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.6
Cleanliness
9.2
Comfort
8.0
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.4
Location
8.6
Overall
8.8
Cleanliness
9.2
Comfort
9.3
Location
9.4
Services
8.9
Staff
9.4
Cleanliness
9.5
Comfort
9.2
Facilities
8.0
Location
9.3
Overall
9.0
Cleanliness
8.2
Comfort
8.1
Facilities
7.0
Location
8.7
Overall
7.6
Cleanliness
7.5
Comfort
7.3
Location
8.8
Services
7.0
Staff
8.1

Okay 4.0
Cons: We had weird and loud noise in the wall/bathroom and had to change rooms around midnight. This was not a pleasant experience. The staff were helpful though but they couldn't figure out what was happening. Our room also had a shared door with the room next door and you can basically hear every word if people are talking on the other side, but that's a problem I've had with other hotels in New Haven as well and to be fair it was slightly more soundproof than for example Graduate. Could just be buildings were originally built that way in NH?
Excellent 10.0
Pros: I was in town to visit my son at Yale Law School. This hotel exceeded my expectations for many reasons. It was exceptionally clean, comfortable, roomy, quiet, and too nice to be only a 3 star hotel. I would say more like a 4 star hotel. It was bonus that it was walking distance from my son's home and Yale Law School. This will be my hotel choice to return to for his graduation next May.
Cons: I have no complaints at all. I have stayed at the Hilton, Four Seasons and similar hotels. I feel that New Haven Hotel is as clean and comfortable but at a much lower price.
Good 6.0
Pros: I missed the restaurant, especially the hot breakfast and the business center.
Cons: I missed the restaurant and business center.
Excellent 9.0
Cons: lighting in bathroom. Need nightlight.
Excellent 10.0
Pros: Its proximity to downtown; Very clean and quiet; comfortable bed; lobby is gorgeous.
Cons: No microwave.
Excellent 9.2
Good location, but sound protection looks not good and you would hear other rooms' toilet flushing sound.
Excellent 8.4
Good location at the right price (through agoda)
Excellent 10.0
Pros: The staff was friendly and efficient.
Cons: It’s under renovation
Good 7.0
Cons: They advertised breakfast...was hardly that....and the parking is annoying
Excellent 10.0
Pros: Everything was perfect & the staff was amazing
Good 6.0
Pros: Good location for me, and clean.
Cons: The Wifi was down all night, which, on a working trip, was a real drawback
Excellent 10.0
Pros: Convenient, safe, clean
Excellent 9.0
Pros: Comfortable, nothing fancy but clean and staff very helpful. I appreciated the care they took with COVID-19 precautions.
Excellent 8.0
Pros: Clean and great location
Cons: Parking is expensive.
Excellent 10.0
Pros: Excellent Covid-19 precautions and very helpful and friendly front desk staff.
Excellent 9.0
Pros: Staff was great and sanitation stations were frequent
Cons: The charge for parking in garage, bathroom shower needs an update
Excellent 10.0
Cons: Where to park was not clear and I ended up paying a lot for parking in the wrong parking garage.
Okay 4.0
Pros: Location
Cons: Breakfast, the sign has $12 and I was changed $14. More or most important was that the China coffee cups were stained and looked NOT very clean.
Excellent 9.0
Pros: The rooms and staff/service were good.
Cons: The bathrooms need to be updated especially considering the price.
Okay 5.0
Pros: Great location, and excellent standard
Cons: None
Good 7.0
Pros: Very nice and clean hotel.
Cons: Staff was not friendly or helpful at all. The charge for parking was $23 vs the $15 that the garage charged outright. The hotel should give a discounted parking fee not an upcharge to the regular garage fee. Crazy!
Poor 1.0
Pros: Nothing
Cons: No breakfast, no working laundry, only coffee for a couple hours and ran oit everyday, maid service extreamely poor, you pay to park, and very jard small place to park to even check in for 10 min.
Poor 1.0
Cons: The comforter had vomit on it when we checked in, and staff were polite but expressed no surprise.
Excellent 10.0
This hotel seems to be popular for weddings -- they don't have a banquet facility, but no fewer than three wedding parties had booked hotel blocks in this hotel on the weekend we were there, also for a wedding.I would say this hotel was on par with the Westin (but without the overpowering lemon verbena scent). Large shower (no tubs); fast elevators; comfortable bedding. The HVAC did tend to have a rattle and the blackout shades were no match for the morning sun, but these were solved by earplugs and my eye mask. No manager was on site, and the receptionist just kept saying 'i can't do anything because we're overbooked'.
Excellent 10.0
Pros: Great friendly staff
Excellent 9.4
Pros: I loved it all. My stay was not long enough.
Cons: Wish there was a deep tub in my room. Pool side hot tub would have been nice.
Excellent 8.0
Pros: Facilities are modern and up-to-date. Very clean.
Cons: Parking fees are not included in booking prices
Excellent 8.2
Pros: The room was clean, well furnished and comfortable
Cons: Having to pay extra for parking
Excellent 8.8
Pros: A clean renovated hotel just a few blocks walk from Yale's old campus and art galleries. The breakfast buffet was inexpensive and ample and the rooms were clean and comfortable.
Excellent 9.4
Pros: Front desk staff was very hospitable and friendly. When I asked for a room modification instead of acting like it was nuisance they happily looked into it and ended up accomodating. The room was clean and very comfortable. I will definitely be returning!
Good 7.7
Pros: Location to Yale. Clean.
Cons: Expensive parking.
Okay 4.8
Pros: Location in downtown New Canaan
Cons: Someone is apparently in it for the money only here, the New Haven Hotel offers no value and certainly no "caring" attitude. For that it charges too much at $ 159 per night. You get: - Good downtown location. - Clean room, good size. - Thin walls, to hear the neighbors, and everyone from the hallways. - Mattresses of dubious quality. - Breakfast, a stale buffet in a dark 2nd floor room, is an unfriendly reminder that nobody cares, and at $ 13.99 someone wants to make good money. - Self parking at the Temple Garage at $ 20 overnight, when the public rate is $ 16, no value add, just a surcharge by the hotel. Staff could have pointed out that there is a free parking on weekends around and across... - Very friendly and helpful receptionist, one person only. And Housekeeping knocking at the door at 9am on a Sunday morning makes this a bit of a bad dream in New Haven. Good luck!
Okay 5.7
Pros: Everything was very clean, and the rooms are quite nicely appointed. Most of the staff was very nice, too (there was just one check-in person who I found a bit rude).
Cons: No breakfast included - even of the most basic kind. It's located on a somewhat dicey street. The workout facilities were minimal. The views from the room were ugly, and a bright light from the garage comes in unless you use the full blinds.
Excellent 8.0
Pros: friendly staff, quick checkin/out, clean rooms, great location
Cons: AC was set to 60 deg but never got below 72-75.. and the bed wasn't overly comfortable.
New Haven Hotel - New Haven
Rated no. 2
8.4
Excellent 8.4
Based on 252 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.4
Location
9.2
Overall
7.6
Overall 8.2 Excellent
Based on 437 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.4
Location
9.2
Overall
7.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
9.3
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
7.0
Cleanliness
8.6
Comfort
8.5
Location
9.3
Services
8.3
Staff
9.1
Cleanliness
10.0
Comfort
9.3
Facilities
9.3
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.2
Facilities
8.0
Location
8.5
Overall
7.5
Cleanliness
8.7
Comfort
8.5
Location
9.1
Services
8.1
Staff
8.9
Cleanliness
9.3
Comfort
9.0
Location
9.8
Services
8.9
Staff
9.5
Cleanliness
8.5
Comfort
8.5
Facilities
8.3
Location
8.9
Overall
7.6
Cleanliness
8.8
Comfort
8.6
Location
9.3
Services
8.5
Staff
9.0

Mediocre 3.0
Pros: Breakfast was great! Excellent service and food.
Cons: The rooms were very hot…. Uncomfortable to sleep. No air conditioner. The whole idea is to get a good night rest. I was VERY UNCOMFORTABLE. We checked in after midnight.
Excellent 10.0
Pros: Great location, super friendly staff, walking distance to many restaurants, great little coffee bar for morning coffee/tea and pastries, beautiful rooms.
Good 7.0
Pros: Convenient location and comfortable stay
Good 6.0
Pros: Location good
Cons: No room service; irregular laundry service
Okay 5.0
Pros: The location is prime. Walking distance to my daughter's school and restaurants
Cons: Reception desk had only one person with more than 15 guests waiting at 6:00PM
Poor 1.0
Pros: Location
Cons: The air conditioning system was not working properly. The room was 85 degrees and humid. Needless to say getting any sleep was impossible. Apparently the management knew about this as there were many complaints yet they only had 1 engineer working on it.
Okay 5.0
Pros: Convenience Good mattress Adequate seating in lobby
Cons: Noisy Air conditioner blowing on the bed, very small bathroom Terrible bed pillows - too soft no head support
Excellent 9.0
Cons: The room was too hot to sleep and the temperature could not be adjusted
Excellent 9.0
Pros: Location
Cons: Heat was not working so they had to bring a plug-in space heater.
Excellent 8.0
Pros: Location. Clean and well staffed.
Cons: Air/heat was very loud and unavoidable. Had to shut off in order to sleep.
Excellent 10.0
Pros: Great location
Excellent 9.0
Pros: Very convenient-helpful, friendly staff. Good gym.
Cons: No.
Excellent 9.0
Pros: Location
Cons: Bar was VERY pricey.
Excellent 8.0
Cons: Rooms were small showers outdated
Excellent 10.0
Pros: Old charm top dining hall The best is the location near Yale
Cons: Decor could be a bit updated. Snacks or water bottles could be provided in the room.
Excellent 10.0
Pros: Cleanliness and location.
Cons: No
Excellent 9.0
Pros: location
Cons: the room itself could use some updating
Mediocre 3.0
Pros: Location is good
Cons: Overall the hotel is very run down, musty smell. Very expensive for what you get.
Good 7.0
Pros: The room was clean.
Cons: Decor was outdated.
Mediocre 2.0
Cons: The systems were down when I arrived and I waited 45 mins for a room. The first room I was assigned was not yet cleaned. I was offered nothing for my inconvenience.
Okay 4.0
Pros: your price and the location
Cons: No free wifi unless you sign up for their rewards program. No complimentary coffee for early risers. No possibility to plug anything in while sitting at the desk in the room. Plugs only on bedside table. Only one light in the bathroom with loud fan.
Okay 4.0
Pros: location is convenient.
Cons: They charge for WiFi - need I say more? There is nothing chic about this place. Time warp to the 1980's, including staff attitude. Horrendously noisy A/C leave you to choose between not being able to sleep because the room is so stuffy or for noise
Good 6.0
Cons: The sheets were not high quality and wonderful. The hotel was dingy and in need of an update. There was no convenient place to plug in devices to charge them.
Okay 5.0
Pros: The location allows visitor to pick from a number of good restaurants, and it is relatively close to Yale. Great Sunday brunch.
Cons: The worst bar service -- not enough staff to serve the clientele, and drink preparation was sub-par. Staff needs training, and there should be a server that brings drinks to tables. The bar area is too small for all the guests to go to the bar and order.
Good 6.0
Pros: Excellent location
Cons: We were on the 17th floor and the noise from the street was so loud. Tons of people screaming and yelling after the bars got out, we could not believe how well we could hear them so far up.
Excellent 8.0
Pros: I love the Omni in New Haven—I stayed there during my 2 years at Yale getting my mba and now visit often for business
Cons: The hotel was completely overrun with unaccompanied minors. I realize (now) that the Omni was hosting students participating in the student UN event——but it should be made clear to the adults supervising, and the teens participating, that they’re staying in a hotel that includes other guests. They were holding elevators for friends, running up and down the halls, and congregating in the lobby such that it wasn’t available to others. Events like this, with kids of this age, would be better suited to a different hotel. Please don’t lower the expectations you have from guests.
Okay 4.0
Pros: Great staff. Very accommodating..
Cons: Room was worn and dated. Mattress soft and sank in the middle. Carpet edges all around were frayed and did not meet the wall. Coffee pot was dusty. Bathroom old and worn. Corners dirty. Just because they gave you a bathrobe they can't call it 4 sta
Good 7.0
Pros: Location, breakfast and view from 19th floor
Cons: Beds were old very disappointed , u sank right in, if i had to stay more then 2 days i would have asked to move rooms. I didn't cause of the inconvenience .
Good 6.0
Pros: Old inside. Not worth the price.
Good 7.0
Pros: Staff was accomodating. She was nice and friendly. Staff was good. The location is noisy bc of ita location. I did not use any amenities. Arrived late checked out very early- medical visit not leisure.
Cons: Bed was very uncomfortable, sunk in.
Okay 4.0
Pros: Location
Cons: It really didn't meet my expectations of what an Omni Hotel should be. I wanted a romantic, sophisticated evening with my husband but the rooms and the hotel in general was very bland, and unexciting overall.
Okay 5.0
Pros: Good location, friendly staff.
Cons: Room had smell. 1 pillow smelled of BO. Carpet felt a bit grimy.
Good 6.0
Pros: Convenience off highway
Cons: Dated. Lobby dingy.
Okay 5.0
Pros: The staff was all very helpful and kind.
Cons: The beds were awful. Really awful. They felt 30 years old. The room was very old and dated and felt dingy. The air vent above the shower was horrific and filled with a disturbing amount of dust. The tv cable was in and out.
Poor 1.0
Pros: Location is great and food is okay
Cons: Stay away from this property.. staff act god like or make obnoxious comments
Good 7.0
Pros: Clean, has attentive staff. Great proximity to downtown New Haven and train station. All amenities worked and were somewhat modern.
Cons: It was a bit dated, and the 19th floor restraurant food was not very good. The after dinner bar scene was very quiet so we ended up going out somewhere else. There was also no outdoor space.
Mediocre 3.0
Pros: Great location
Cons: Upsell process at front desk is terrible. Didn't have any rooms with 2 double beds so charged $90 extra for sofa bed. Even call it upsell on hotel receipt. Felt ripped off. Never will go back to another Viceroy again. Moved hotels for second night.
Okay 5.0
Pros: Close to Yale
Cons: No amenities
Good 6.0
Pros: The location was great, parking was easy, staff were helpful.
Cons: I was freezing! I could not get the room to warm up and the linens provided were not warm. Room had a musty odor. Water pressure was fairly weak.
Good 6.0
Pros: Very nice, thorough and efficient check-in.
Excellent 8.8
Pros: Verry nice hotel, great location with a lot of accommodations. Don't let the price scare you, well worth it.
Cons: Woke up with a back ache, bed was not as comfortable as I would have expected. Access to wifi should be included, but you have to pay extra.
Good 6.8
Pros: The attitude of the staff was wonderful. Above and beyond. It had a full service feel - staff only, not the facility, and certainly not the scary parking lot.
Cons: It simply was not as high end as I expected. I have had two kids attend college closeby, and I always dreamed of being able to afford staying at the Omni. We decided to splurge on our last night there after checking our of a rental house in the area. I guess I built it up in my head that it would be like a Four Seasons or something really nice, but it was no better than the Marriott or the New Haven Hotel which are half the price or less. Disappointing! I was totally unimpressed with the bedding especially, it was like a flash back to the 90's!
Good 6.2
Pros: The neighborhood is marginal, and with a room on the 4th floor, you get a lot of noise well into the night. Only two elevators were working for almost 20 stories, with a wedding reception going on... made for really long waits.
Good 7.3
Pros: The place is gorgeous! And the rooms were really nice!
Cons: It's more a trend. When you get a budget room, so many amenities are included. When you splurge for some luxury, I feel like you are charged for everything. Breakfast was not included, wifi costs extra, parking was $20 per day. Elevators seemed a bit slow and there's only one of the 3 that go to the garage levels.
Excellent 10.0
Pros: Staff was incredible
Excellent 10.0
Pros: Amazing stay at beautiful clean hotel with courteous staff! I would highly recommend this hotel!!! Next time we visit my daughter we will definitely be staying there.
Cons: Place was extremely clean and staff couldn't do enough to make you happy! Haven't stayed in a place that was outstanding in cleanliness with amazing staff in years!!!
Excellent 10.0
Pros: Convenient location , comfy beds abundant towels , great conference areas.
Cons: Lacking amenities like pool and expensive parking very cold unable to change room temp
Excellent 9.6
Pros: The bed is AMAZING. That has to be the best sleep that I have had in a very long time.
Cons: The hotel is in the heart of the city and apparently does not have sound proof walls so it is very noisy all the time however they do leave ear plugs on the night stand to compensate.
Omni New Haven Hotel at Yale - New Haven
Rated no. 3
8.2
Excellent 8.2
Based on 437 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
8.2
Location
8.8
Overall
8.2
Overall 8.1 Excellent
Based on 358 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
8.2
Location
8.8
Overall
8.2
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
8.3
Comfort
8.2
Location
8.8
Services
8.1
Staff
8.7
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
9.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.5
Location
8.7
Services
8.4
Staff
9.2
Cleanliness
9.4
Comfort
9.2
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Facilities
6.0
Location
8.8
Overall
6.0
Cleanliness
8.7
Comfort
8.3
Location
8.7
Services
8.4
Staff
9.2

Good 7.0
Pros: Staff was helpful.
Cons: Restaurant & bar being closed.
Good 7.0
Pros: Very limited selection, I eat gluten free and had no options other than hard boiled eggs
Cons: Open food and bar in evening
Poor 1.0
Pros: Location
Cons: Room was torture chamber. Don't appreciate a vibrating bed and lack of sleep. Pollution level? 10
Excellent 9.0
Pros: Great location
Excellent 9.0
Pros: The staff was always relaxed, friendly, and polite. The facility itself is beautiful, spacious, easy to navigate, and in a great location.
Cons: I think it's time the Courtyard opened the bistro. Connecticut has a high enough vaccination rate that it would be safe. If you can serve breakfast, you can open the bar and restaurant, unless there is a non-COVID concern about serving alcohol in that part of New Haven.
Mediocre 2.0
Pros: Front desk staff and housekeeping were very nice.
Cons: This hotel is very outdated. The room was terrible. Absolutely no space to move around in. The desk chair was broken. The first morning there it swayed so violently and unexpectedly that my wife spilled a scalding hot cup of coffee on myself. The beds are very hard. We didn't sleep well at all and woke up everyday with back pain. The bathroom was so small that every time you turned on the shower you were almost falling into the toilet. The parking is NOT secure. We paid to park everyday yet it was open to anyone who wanted to park there. Spaces were always filled and there is no attendant on site. NOT WORTH THE MONEY!
Excellent 10.0
Pros: The hotel felt like it was brand new, out of the box. Everything was clean and well-ordered and shiny. Even the elevators seemed like they had just been built.
Cons: While it's nice having a parking garage right there at the hotel, it was a bit of a trick maneuvering in and out of it. This is a garage built for compact cars.
Excellent 9.0
Pros: Staff
Cons: Not much
Excellent 10.0
Pros: Clean quiet. Starbucks in hotel
Cons: Parking is expensive
Poor 1.0
Pros: Absolutely terrible !
Cons: Motel was absolutely filthy !
Okay 5.0
Pros: The room was very nice. I loved the bathroom. Plenty of room for the 2 of us. Quite comfortable.
Cons: No restaurant, no bar, nothing really close. Didn't mention the $25 to park. Bed wasn't great. I'm used to cotton and comforter was not. Bed wasn't great. Bring your own pillow and towels...I should have done more work to find something more open.
Excellent 8.0
Pros: Location
Cons: Parking costs $25/ day
Good 6.0
Pros: Location, prompt response time
Cons: Rooms were not cleaned or beds made or trash removed¿excuse was COVID.
Excellent 8.0
Pros: location near yale
Cons: breakfast was a disaster. they just reopened the counter the week we were there, the line was 20+ minutes. they need to put out the coffee pots in the lobby to alleviate some of the traffic that can be self-serve.
Good 6.0
Pros: Decent staff
Cons: Free coffee would be appreciated. Grounds could be cleaner.
Okay 5.0
Cons: Homeless person asking for money the second I stepped out lobby door. Street noise very loud. Cars racing by in middle of the night woke everyone up.
Excellent 10.0
Pros: the room was large and very clean. The staff was incredibly helpful and pleasant. Overall the lobby areas and other areas looked very clean. easy accessible parking. great stay we'll definitely be back.
Okay 4.0
Pros: Great location and nice hotel!
Cons: The hotel didn't offer a place to have a cocktail and or free breakfast! Then on top of that they charged for parking HORRIBLE BUSINESS PRACTICE! Just incorporate price into price! It's just tasteless and says you're nickle and diming people!!!
Excellent 10.0
Pros: Location
Cons: N/A
Excellent 10.0
Pros: Very clean and comfortable
Cons: E wry thing was great
Excellent 10.0
Pros: Room was clean and they offered digital key cards and remotes which was a nice touch. Staff was super friendly at check in/out even offering to help with local restaurants.
Excellent 9.0
Pros: Staff was friendly, bed was extremely comfortable, amazing location next to everything!
Cons: Small parking lot with additional fee, room was next to the ice machine so every time someone used it it was so loud and noisy throughout the night, and we could hear everything from outside the courtyard (unfortunate that there was a huge gathering)
Okay 4.0
Pros: The hotel is close to restaurants.
Cons: The hotel had poor WiFi connection and television did not work properly. I was accused of doing something that was not allowed in my room because of the people across the hall.
Okay 5.0
Pros: It¿s clean...
Cons: I paid more for a ¿high floor ¿ and was put on 3rd floor. Also didn¿t expect the parking charge. Added up there are much better options to stay at for the price
Okay 4.0
Pros: Beautiful, clean room with wonderful staff.
Cons: Woke up by sirens all night long. Police, fire or ambulance, no idea which but very loud & all night long.
Poor 1.0
Cons: Our sheets and pillows smelled of wretched body odor. It appears the cleaning crew hangs out or lives in a room on the seventh floor. New bedding brought by cleaning crew did not get rid of smell. No offer of changing rooms. We left. Disgusting.
Good 7.0
Pros: Good location, large room, okay bathroom, TV was good, lounge looked nice but didn't get anything
Cons: Way too loud if you're on the Whalley Ave. side (and a light-ish sleeper)
Good 6.5
Cons: In room. Refrigerator was noisy. Had to lift the back of the toilet and manually adjust it to get it to stop running.
Good 6.7
Pros: My room was comfortable. My room was clean.
Cons: The price was quoted via telephone a different price than what I was charged at the hotel. The parking n parking lot was creepy n smal
Mediocre 3.0
Pros: The room was clean
Cons: The NOISE of traffic all night long.It was SOO loud and yes they left earplugs on the nightstand but they did not help. The pillows all need to be replaced. The AC unit was making loud banging sounds and the be cover is too thin. Did not sleep at all.
Okay 4.0
Cons: Homeless people all around the place
Good 6.0
Pros: Pretty good location. Relatively clean but somewhat dated.
Cons: Parking was a little pricey for that part of town at $25 per day. Room was ok, but not great.
Okay 4.0
Pros: It was close to where I wanted to be. Bed was very comfortable.
Cons: They not only charge $25 a night to park your vehicle within their OWN PARKING LOT, they attempted to double charge me. Once upon check-in & again upon check-out! No complimentary continental breakfast or any kind of morning snack. I was not impressed...
Okay 5.0
Pros: Hidden fees as Parking $20 while it’s open spot lot of cars of local restaurants parked
Cons: Staff not friendly at all
Good 6.0
Pros: Location to where I was going was walking distance which is great.
Cons: Hate that there are signs that say, not responsible for vehicles and parking for hotel guests only but they charge $20 a night. If I’m paying then keep a guard there!
Okay 5.0
Pros: Location
Cons: Street noise extremely loud. Request to face the parking lot. DO NOT TURN LEFT OUT THE FRONT DOOR - CRACKTOWN.
Poor 1.0
Pros: nothing
Cons: everything
Excellent 8.8
Pros: Clean rooms and lobby, courteous staff. This hotel was what you'd expect from a Courtyard. I went to see Yale with my daughter and the hotel was only convenient to the schools athletic facilities. nice area though!
Cons: I didn't like paying for self- parking in an outdoor lot. There was a covered section but it was full. Once parked, I had a longish walk back to the lobby with my bags. The basic wifi is free. Hi-speed is $5.95. The basic was fine for slow-surfing the internet but to stream a movie, you might need to upgrade.
Good 6.0
Pros: Location, staff, parking, comfortable bed
Cons: The room we were in was very noisy - street traffic. Made it difficult to sleep.
Poor 1.0
Pros: Nothing...
Cons: service was terrible... Front desk was rude and very uninviting.
Good 6.0
Pros: One of the front desk agents, was very helpful with transportation and restaurant advice. She went out of her way to meet our needs.
Cons: The male agent who checked us in initially gave us keys that weren't functioning. Upon two trips back to the counter, another associate was able to fix the keys. However, when we went to the room he had written on the key cards, it was already occupied.
Good 7.0
Pros: the food and coffee are consistent with all other courtyards which is excellent
Cons: the location. this hotel didn't look like it was in the area pictured in the circle map and was the only hotel we didn't want to stay at and turned out to be the hotel we won. the hotel also charged us $20 for parking which was not mentioned.
Good 6.0
Pros: close to down town. Breakfast was good.
Cons: The staff book me in a handicap room and I felt that was disrespectful. Also, the room smelled like urine and cigarettes. which is odd because they have a zero smoking policy. I was lock out of the building because my keys didn't work at 3 a.m.
Excellent 8.2
Pros: People and staff were very nice while they are going thru renovation.
Cons: There were college athletic teams also in the hotel that weekend..They ran up and down the halls till 3:00 am and to my knowledge no one ever asked them to hold the noise down.A constant party till about 3 or 4 am then they would all go into their rooms and go to sleep.Very annoying.
Good 6.8
Pros: The room was clean and the bed comfortable.
Cons: Only paper cups provided for coffee in the room. When we asked at the restaurant and front desk we were told that there were no other cups available. The housekeeper, however got us some regular cups.
Courtyard New Haven At Yale - New Haven
Rated no. 4
8.1
Excellent 8.1
Based on 358 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
7.5
Location
8.5
Overall
7.8
Overall 8.0 Excellent
Based on 441 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
7.5
Location
8.5
Overall
7.8
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.1
Staff
8.8
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
6.6
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
7.0
Cleanliness
8.5
Comfort
8.4
Location
8.5
Overall
10.0
Services
8.1
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.4
Cleanliness
8.4
Comfort
8.6
Facilities
8.0
Location
8.5
Overall
7.5
Cleanliness
8.5
Comfort
8.6
Location
8.7
Services
8.0
Staff
8.6

Good 7.0
Pros: property was clean
Cons: that they use booking.com
Excellent 9.0
Pros: clean, friendly staff, and great breakfast!
Good 6.0
Pros: Room smell bad at least install air freshers and bring Netflix or other channels
Cons: Quietness even though guests were a lot
Excellent 10.0
Pros: Clean, modern
Good 7.0
Pros: location was good in that I could get to and from motel easily.
Cons: Our room 315 is located on the noisey rte 95 side of the building. Traffic noise is unsatisfqactory. Room main door slammed shut!! Piece of ceiling fell down. Desk person did not seem concerned. Shower handle fell off. Brkfst hot water was not hot!!!
Excellent 10.0
Pros: location,clean room,great staff
Cons: breakfast.hotels of this stature need to get back to pre pandemic breakfast or give some kind of comp,cause they are advertising full breakfast and not delivering, also a little mold in ceiling of my room.
Good 6.0
The room smelled very musty and it felt dirty. Moreover, every hour the toilet made this horrible noise that was incredibly loud.
Excellent 10.0
Very nice place
Okay 5.0
Pros: Location
Cons: Very poor TV channel selections, extremely limited breakfast.
Okay 5.0
Pros: Location.
Cons: They said they only clean the room every 3 days. Terrible so bad for me and my family no clean towels garbage everywhere ¿¿¿¿¿¿¿¿
Excellent 8.0
Pros: Use of the conference room was convenient
Cons: Breakfast was definitely lacking. (Cereal, hard boiled eggs, yogurt)
Excellent 8.0
Pros: The location near highway was great. Staffs were very friendly and helpful.
Cons: I wish the room has more space..
Excellent 10.0
Pros: The staff is real nice. In the room was nice and clean very good.
Cons: Is nothing I don¿t like
Good 6.0
Cons: Yes they never give me back my Deposit every time I¿m there I never give it back
Okay 4.0
Pros: Location
Cons: I was disappointed they don't have cable tv.
Excellent 10.0
Pros: The room was bright, nice and clean!!
Cons: There was a lot of overflowing trash outside entrances making appearance like dirty.
Okay 5.6
Rented a room for the weekend here, bed was really small for two people which made it uncomfortable to get a good night's sleep. Also paid the extra money for breakfast, do yourself a favor and skip that. Breakfast is a small paper bag looks like a school lunch with about 4 things in it. Had to go out for breakfast anyway. Knowing what I know now I would not stay here again.
Okay 5.0
Pros: Location and ease of access
Cons: the bathroom and room had not been swept or vacuumed and we had other people’s hair accumulating on our socks. We are all blonde and red heads and it was black hair.
Mediocre 3.0
Pros: Convenience of the location and the size of the room
Cons: It’s suppose to have free breakfast but they didn’t serve any. The reason is because covid19 but they should have notified customers when booking the room or had replacement options. There is no microwaves in the room. Never a receptionist a
Excellent 10.0
Pros: Great location to freeway
Cons: Only drawback, needed to drive to the next freeway exit to get food. No food outlet at the freeway exit hotel is.
Excellent 10.0
Pros: The design and finishes of the room were exceptional. It was well done
Cons: They need an ATM on the premises
Poor 1.0
Pros:  the front desk was wonderful.
Cons: We were put in an accessible room when we had not booked one. The shower was completely open and there was no drain in the floor where all of the water was spreading, so the entire floor ended up being puddles of water and dangerously slippery.
Excellent 9.0
Pros: Continental breakfast was delicious!
Cons: House keeping walked in on me while I was asleep. Made me feel uncomfortable though the "sleeping" tag was on the handle.
Excellent 10.0
Pros: I always choose this place to stay. I've never been dissatisfied staying there.
Cons: No.
Excellent 10.0
Pros: Very clean. Modern
Cons: N/a
Good 6.0
Pros: Convenient location, free parking, free wifi. Breakfast staff were friendly. Good coffee and tea available 24 hours.
Cons: First day experience was bad. I was given a room below the standard I had booked. Front desk on duty when I checked were unfriendly, almost hostile. Room was later changed but first experience left a bad taste in my mouth.
Excellent 8.0
Pros: We needed a room for a short stay to allow an early morning departure by train to NYC. The staff were all very friendly, the room itself was carefully cleaned and quite comfortable, and breakfast was better than expected.
Cons: The property itself both outside and in the hallways was somewhat old and tired. No pool or playroom; it would not have worked for the kids for a longer stay. Soundproofing was not particularly good. Still, overall it was a positive experience.
Excellent 10.0
Pros: I have never experienced a more friendly staff all around: front desk, breakfast attendant, maid staff, etc... This will be a must stay hotel for this area.
Hampton Inn Milford - Milford
Rated no. 5
8.0
Excellent 8.0
Based on 441 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
9.0
Food
10.0
Location
8.3
Overall 7.9 Good
Based on 696 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
9.0
Food
10.0
Location
8.3
Cleanliness
10.0
Facilities
10.0
Food
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.3
Location
8.3
Services
8.1
Staff
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
9.6
Facilities
8.6
Location
8.6
Overall
8.3
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
7.9
Staff
8.3
Cleanliness
8.4
Comfort
8.4
Location
8.0
Services
7.7
Staff
7.9
Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.5
Overall
8.0
Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.6
Staff
8.5

Okay 5.0
Pros: the morning person i remember from my last few visits i was unhappy with the person over night but the morning person was able to shift my mood.
Cons: i just lost my 2 year old son i stay here often if h look up my name or my boyfriends name john davis we both have stayed multiple times anyways cane here to get away desk representative is familiar with my situation anyways me and my daughter came to just get a quick break with all we are dealing with there was no tissue little left on roll when we checked n i called for tissue i never received and i was on the toilet the room phone didnt work which was more inconvenient ao had to use cell phone to call hotel for tissue tht i never received i had to use what u had embarrassing and leave my room to get more tissue i finally found a housekeeper that handed me one ur desk person tht night that was on didn't ever come i did remind him on my way out he didn't seem to care much but ny regular guy apologized for him no big deal but this is my go to hotel and with everything my family is going through right now these were small thing's i shouldn't hve to worry about not to mention no soap to wash hands either didn't want to have to keep leaving my room i would still come back of course but i have had a few issues different times coming here just dont make a big deal but under the circumstances this time with ny sons death i didnt wanna have to search around for tissue or soap and a non working phone in the room
Good 6.0
Cons: I was given the king size bed but the bed is creaking every time I moved. There is no closet or hanger to hang my clothes. I can hear the noise outside the room. No paper towel or napkins available.
Good 7.0
Pros: Breakfast is included. We've stayed at plenty of 3 star hotels and this one had the best breakfast. The bacon, sausage and home fries were actually crispy. We were pleasantly surprised at how good it was and my husband was happy which means I was happy. We didn't feel the need to have to go out for breakfast. They had a well stocked breakfast area and provided plastic gloves to use during covid. We liked the extra space and separate area with the couch, desk and "kitchenette". The bed was comfortable. Overall, it's your typical 2.5/3 star type of hotel. It's clean and the staff are very friendly.
Cons: The air conditioner/heater was loud. The actual bathroom consists of just a shower and toilet. The sink was outside the bathroom and in the room itself where you sleep. Not an ideal set up if one person wants to sleep in while the other gets ready. It was hard to keep water from getting outside the tub and we would have a lot of water on the floor. Had to angle the shower head towards the wall and stand at an angle to get under the water. Side door security lock didn't work to swipe your card to get into the building, so could only enter in front. Housekeeping never refilled our tissue box in the 3 days we stayed despite putting the empty container very visibly upside down on the counter. They also start late. 2 days we left very early in the morning to come back early afternoon and our room still wasn't done. We even had to leave early afternoon one of the days so they could clean despite us being gone 5 hours prior. I'm listing these things because it's these small details that keep a rating as a good review versus a great review. These are minor nuisances though and overall we were fine with our stay there.
Excellent 9.0
Pros: Courteous staff, free breakfast!
Cons: Only one elevator worked in the morning.
Excellent 9.0
Pros: Location was nice. Breakfast was good. Staff were pleasant.
Cons: Sink was outside bathroom.
Excellent 10.0
Pros: Very nice manager at check in.
Cons: No
Excellent 10.0
Pros: Staff was very friendly and helpful. Room was very clean and comfortable. Will be staying here again.
Excellent 8.0
Pros: The room was big with a lounge area breakfast was fine The staff was very nice
Cons: I would have appreciated newspapers being available as well as more toiletries in the bathroom
Excellent 9.0
Pros: Room was very clean and comfortable. Bed was excellent as well as the pillows
Cons: No
Excellent 10.0
Pros: loved it!
Cons: that you guys said it’s 18+ checkin when it’s really 21+ , booking.com needs to fix that.
Excellent 8.0
Pros: Location, good bed and decent breakfast
Cons: Mold in the shower
Good 6.0
Pros: Location
Cons: Rooms are ready for updating
Mediocre 3.0
Cons: The water was brown due to a burst pipe but was not informed until I went to the room and turned on the water. The water never returned to normal.
Excellent 10.0
Pros: Nice
Mediocre 3.0
Pros: Friendly and helpful staff.
Cons: This is the dingiest Hyatt I've ever stayed at. It smelled of mildew because the carpet was soaking wet from the air conditioner. Burn marks on couch, carpet, and ottoman, shower wouldn't drain, insufficient lighting in bathroom, etc etc.
Good 6.0
Pros: First time staying in this hotel, at first it looked like the location is out of nowhere, however, only 3 minutes away turning left, a bustling business district was right around the corner, that was a big surprise. Hotel was nice and clean.
Cons: keep up the good work.
Excellent 10.0
Pros: You walk in and it is very clean and staff very friendly and helpful very nice place will definitely stay again
Good 7.0
Pros: The price was reasonable
Cons: It¿s dated, dark and getting a little shabby - scuffs and cracks and lots of wear make it feel a little grubby even though everything appeared clean.
Okay 5.0
Cons: Courtains with holes, pool with a lot of chloro. The breakfast no so good
Excellent 8.0
Pros: location
Cons: breakfast was horrible no coffee available in lobby after breakfast time ac was difficult to regulate
Excellent 9.0
Pros: It was in a quiet area. It was clean and smelled good
Cons: The room didn't come with any bags in the trash which was weird. But I asked for some and they were able to give me a couple so that was fine
Excellent 8.0
Pros: Location was good and the room was clean.
Cons: Breakfast was terrible. Only offered one option and it was clearly just warmed up in a microwave.
Poor 1.0
Cons: They gave us a handicap room instead of a regular room!
Poor 1.0
Pros: Nothing
Cons: Old smelled fire alarm went off at 8:30 false alarm for one hour manager was a jerk about it.
Okay 4.0
Cons: Bed is super uncomfortable
Poor 1.0
Pros: Location
Cons: Heating cooling system did not work room would become very uncomfortable. It was bad enough that we were going to leave after 1 night. Arrived back at room to find beds unmade. When I called the desk they said I needed to request this.
Good 7.0
Pros: Rooms are big
Cons: No washer and dryer No microwave in room
Good 7.0
Pros: Close to highway
Good 6.0
Pros: Nothing stuck out
Cons: Curtains were stained Hair in the tub Requested towels twice and never received them
Okay 5.0
Pros: Nice room
Cons: No microwave. Very noisey hotel. Not a peaceful place to get rest. More like party hotel. Decent gym room
Mediocre 2.0
Pros: The location was great but the room was awful.
Cons: The plumbing was horrible. We couldn’t take a shower without the bath tub filling up. The shower head was broken and the furniture looked old and dated. Not to mention the linen looked like it was filled with mold
Okay 5.0
Cons: No breakfast , smelled like cigarettes
Good 7.0
Pros: The rooms/suites were very nice , large and comfortable, and very clean... no microwave tho. You have an eating area and nothing to warm food or water up with.
Cons: There was not much thought given in to the breakfast buffet , granted there were COViD restrictions, but a bag of grab and go consisting of a yogurt , packaged muffins( yuck) , a cup of juice ( no choice) and an energy bar ... not too creative
Poor 1.0
Pros: The hotel room size was large.
Cons: The room had a bug in it and the cushions on the couch were flipped up.
Good 6.0
Pros: Great staff.
Cons: Outdated decor, water stain on ceiling of room, outdated tv, horrible mounting, everything just seemed placed in weird places throughout the room. Crazy layout. You can tell it’s privately owned.
Mediocre 2.0
Pros: The staff was great. Hotel not what I expected. Rooms were out dated and not as clean as I would have hoped forz bed uncomfortable and limited with sheets and towels
Cons: I didn’t not like the hotel and wouldn’t recommend or stay again
Mediocre 3.0
Pros: Good location, clean room
Cons: Loud party next to me all night, strong smell of weed. I was surprised it went on til five in morning. I had to call after being awoken numerous times.
Mediocre 2.0
Cons: There was a terrible odor of a vanilla room freshener from the time that the lobby doors opened. It was everywhere. Even the room stunk. We’re I not so tired, I would have insisted we leave. The quality of the sheets on the bed was awful.
Okay 5.0
Pros: Clean room was big price
Cons: Was charged $62 for being accused of taking a towel and a washcloth. They refused to reverse the charges
Mediocre 3.0
Pros: The staff was friendly and halls and hotel entry seemed clean and updated.
Cons: The bathroom had no fan, was growing black mold in all corners and only one trash can in the room.
Poor 1.0
Pros: The room size and location
Cons: the pool limited people did not serve breakfast the curtains were was ripped not enough soap and towels smell of dogs
Good 7.0
Pros: Location having stayed there before
Cons: room was not as clean as the last time I stayed there
Poor 1.0
Pros: it was in a central location. the vestibule area was clean and the driveway was clean. It was very easy to find and there was a lot of stores around
Cons: i was not informed when i booked it that there was not any free breakfast. They did not clean the room. there was not any maid service. i had to take out my own garbage and clean the bathroom myself. it was like being in my house . horrible experience.
Mediocre 2.0
Pros: Water pressure in the shwr
Cons: Everything......
Poor 1.0
Pros: The man who checked me in was beyond lovely
Cons: The room was dirty! There was 2 animal crackers under the couch. In a time like this, there should be upmost importance on cleaning. The AC and WiFi didn’t work. I ended up leaving because I couldn’t spend the night with an 80 degree room.
Good 7.0
Pros: Couch setup
Cons: N/a
Mediocre 3.0
Pros: Room is large, bed is comfortable, big TV, internet works well.
Cons: They charged me twice, did not remove the extra charge. I called them and they said it was a mistake and would remove it, but they haven't. Tired of calling them. Also the couch had a brown stain, looked like it belongs on the curb for trash pickup.
Mediocre 3.0
Pros: Overall appearance and cleanliness. Rom was good size but nothing special.
Cons: Other guests were loud and the sound travels easily through walls and hallways.
Okay 5.0
Pros: The location was good.
Cons: EXTREMELY disappointed. This hotel DOES NOT look as good as it does in the pictures.the woman as the desk was not very friendly.I had to go to 711 to put cash on my debit card bc of a 50$ incadential fee, that I was NOT told about. DO NOT DECIDE TO go!!
Poor 1.0
Pros: I paid for a king bed room they gave me a doble bed with out making question when complaint the front desk guy very unprofessional just say that what I have try to contact you on the phone for 35 minutes with no answerd
Okay 4.0
Pros: Modern decor.
Cons: No free breakfast. No complimentary coffee/tea in lobby. Poor sound-proofing in rooms - lots of noise from next door and from above. $50 incidental fee charged and not credited back.
Mediocre 3.0
Pros: Location near wedding
Cons: The room seemed run down. We did not even stay there but checked out after a few hours.
Excellent 10.0
excellent
Excellent 10.0
Pros: Comfortable bed and room. Solid free breakfast with hot options. Friendly staff.
Okay 5.4
Pros: The bed was basically the only thing about the room that was worth the money. It was so comfortable and that's rare for me when it comes to hotels. The full size jacuzzi was good too.
Cons: First of all, I requested a room far away from the elevators. My room was right next to it. Also, they bloody gave me a handicapped room. The nerve of these people. The first night I was there, a guy walks in to the front lobby to buy a room for the night. He gets a room far away from the elevators and on the top floor. Also, there wasn't a hair dryer in my room, no iron and there were barely any channels on the TV. There also wasn't any TP in the bathroom. The free breakfast was disgusting. There were powdered eggs for crying out loud. DO NOT STAY HERE, I NEVER WILL AGAIN.
Excellent 10.0
Pros: The breakfast is excellent!
Hyatt Place Milford/New Haven - Milford
Rated no. 6
7.9
Good 7.9
Based on 696 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
8.8
Location
8.3
Overall
9.0
Overall 7.9 Good
Based on 333 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
8.8
Location
8.3
Overall
9.0
Cleanliness
4.0
Comfort
2.0
Facilities
8.0
Location
8.0
Staff
2.0
Cleanliness
8.2
Comfort
8.1
Location
8.3
Services
7.8
Staff
8.8
Cleanliness
8.6
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
8.1
Comfort
8.0
Location
8.4
Services
7.9
Staff
8.5
Cleanliness
9.1
Comfort
8.4
Location
8.4
Services
8.8
Staff
8.8
Cleanliness
8.0
Comfort
8.3
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
7.5
Comfort
7.7
Location
7.7
Services
7.3
Staff
9.1

Excellent 8.0
Cons: Toilet in adjacent room or floor above was flushing about every 20 seconds starting at 1:45AM onward.
Excellent 8.0
Pros: The room was clean and comfortable.
Cons: The lounge wasn't serving food or drinks the evening we arrived. They ran out of lids for travel cups of coffee.
Okay 4.0
Cons: Bathtub/shower did not drain - unacceptable. Mold in shower/bath grouting. Everything clean. Keurig machine had only one pod of coffee for double room. Overall old worn grubby feel.
Okay 4.0
Cons: I would like if the room was refreshing
Excellent 10.0
Pros: It was really Clean
Okay 5.0
Cons: The interior was not current to Hilton standards. The lobby and hotel room needed an upgrade. I did not feel like I stayed at a Hilton Hotel.
Okay 5.0
Pros: quietness
Cons: the hotel is dated
Okay 5.0
Pros: The location and the staff was very helpful
Cons: The bathroom was dirty when I checked in. There was brown spots all over back wall.
Excellent 10.0
Pros: Location
Cons: Is starting to get a little run down
Excellent 9.0
Pros: Clean, convenient location, nice staff, very comfortable.
Cons: No hot water in the shower ( oddly, the sink water was hot)
Excellent 10.0
Pros: Right off Highway next to food and shopping. Very clean.
Excellent 10.0
Pros: Clean and nice the offered bagged breakfast
Cons: Gym by appointment
Excellent 10.0
Pros: Everything it was great
Good 7.0
Pros: The staff was good.
Cons: We wanted some disposable plates and weren't able to get them. Would be nice if things like that could be on hand for out of town guests...and more affordable water.
Mediocre 3.0
Pros: Customer service and location
Cons: Shower was NOT CLEAN looked like someone vomited prior
Excellent 8.0
Pros: Honestly the a/c and the bed and pillows felt like sleeping on a cloud!
Poor 1.0
Pros: Someone needs to call me ASAP!!! --- this is ridiculousl!!!
Cons: A mess call me--
Excellent 10.0
Pros: Hotel was very clean.The staff was very accomadating and helpful
Cons: Nothing was open but that's not their fault do to the pandemic.
Excellent 10.0
Pros: Best hotel I stood at great management and employees
Excellent 10.0
Pros: Clean and quiet and the staff are amazing.
Cons: No
Good 7.0
Pros: Overall size of room
Cons: Small bathroom
Excellent 8.0
Pros: The service was excellent.
Cons: Because of the pandemic we could not use the any of the amenities or receive breakfast. We understand the situation.
Mediocre 2.0
Pros: Quiet
Cons: Lack of maintenance
Okay 4.0
Pros: Location. Front desk staff was great, but the housekeeper I spooke to the next morning was very rude. I said happy new year to her, and she ignored me, then had an attitude when I asked for towels. Lobby was beautiful, not like the rest of the hotel.
Cons: To start, compared to other HGI hotels that I have stayed at this one was lackluster. The elevator is old, dingy and dark. I stayed in a king room and the room was sad. From the dated TV, the mold in the shower door and the dark room. Unsatisfied guest.
Good 7.0
Pros: Location was great and staff very welcoming.
Cons: Was hoping for a hot tub or jacuzzi.
Mediocre 3.0
Pros: Not much really.
Cons: Yes, the maintenance guys standing right outside of our window. I know that they might have had something to do, but standing in front of our window and discussing something while we were in the room getting reading was idiotic.
Mediocre 3.0
Pros: Amenities were excellent
Cons: The bathroom fan in room #319 squeaked every time the light was on. That was extremely annoying.
Poor 1.0
Cons: The toilet kept running on and off all night. Would wake me up constantly. The people upstairs were having a party stomping and screaming. Horrible experience. I use to stay here often. I will never be back.
Okay 5.0
Pros: Location
Cons: This hotel is old and dirty.
Good 6.0
Pros: Great friendly staff.
Cons: Rooms are getting dated and the bathroom sink was cracked starting to show it's age. Could use a remodel.
Good 7.0
Cons: The bathroom is not that clean and the bath tub needs new caulk or new growt.
Good 7.0
Pros: The bed and room was clean.
Cons: The bathroom had mildew.
Mediocre 3.0
Pros: People were courteous. Very helpful
Cons: The bed was horrible. Lumpy and not supportive. I believe I had an allergy attack due to the pillows.
Mediocre 3.0
Pros: Shuttle service
Cons: Book it specifically for pool which was not working for entire stay. additionally, when we entered our room we could literally enter the adjoining room as both doors were unlocked and ajar
Mediocre 3.0
Pros: The lobby had been refinished and was pretty. The hotel exterior is pretty, there are outside tables to eat. It is easy access to highway.
Cons: A lot. We were put in room 420 which was handicapped accessible. I'm not sure why, since we did not require this. It was uncomfortable - what if someone needing the room arrived after us & it had already been given to us? Also, it was on the FOURTH FL
Poor 1.0
Cons: Roaches in room. Cigarette burns in bed. Bed gave my son a rash.
Good 7.0
Pros: Reasonable price. location is good, close to New Haven, shopping mall across the street.
Cons: The room smells, especially the towels. I'm worried about how they cleaned the room.
Okay 4.0
Pros: Enjoyed the king size bed
Cons: Purse was stolen by hotel maid and as I was about to call the cops they magically found it in a drawer that we already checked. Pool was cold and I got a room for the sole purpose of going swimming.
Good 7.0
Pros: the room was well equipped
Cons: not really
Good 6.0
Cons: The ice machine was broken and unable to be used during our 2 night stay. And the coffee maker in our room was also broken which was made known to the staff on the first day of our stay and yet was not fixed for the remainder of the time we were there.
Good 7.0
Pros: Comfy & roomy bedrooms
Cons: Did not like the location. Had to wait for my card at check in. Location did not have enough activity aroundnitnalthough easy access to why.
Excellent 10.0
Pros: The hotel had the layout of an upscale hotel with a large lobby and eating facilities without the expense of an upscale hotel.
Cons: Would have been nice to have a Jacuzzi..
Excellent 10.0
Pros: The front desk staff were extremely friendly and helpful even at very late hours of the night. Staff members in other parts of the hotel were very friendly and helpful. One member helped my fiancé and I get into the gym when our key didn't seem to work.
Cons: Some members of the staff did a poor job at maintaining eye contact with us when answering questions. This can be a major issue, as my fiancé felt that the member was not paying attention to her or was distracted from their conversation. This is picky but is the difference between being helpful and highly professional.
Okay 5.4
Cons: We were there two nights and they couldn't get the TV to work at all and never offered another room to us so we could watch TV. It was like we bothered the front desk when we kept telling them the TV wasn't fixed. No effort on their part and we usually go there 3 times a year but will not again. Never mind the 11:30pm fire alarm because the kitchen burnt food to a crisp. Lobby was filled with smoke....
Okay 4.3
Pros: We stay at a variety hotels in this chain across the northeast. This was a good location outside of NY on the way to Boston
Cons: We didn't receive the room that we paid for and reserved. I was traveling with two of my children and we all slept in one bed in a smokers room. We all didn't sleep well, ended up with sore throats, headaches and our clothes smelling of smoke the rest of the next day as we continued our trip. The hotel was contacted numerous times, said that they would respond and we have not heard back. Super disappointing for this property. It doesn't reflect the chain, it's really a problem with this property.
Hilton Garden Inn Milford - Milford
Rated no. 7
7.9
Good 7.9
Based on 333 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.2
Facilities
7.3
Location
7.6
Overall
6.8
Overall 7.7 Good
Based on 615 reviews
Cleanliness
8.0
Comfort
8.2
Facilities
7.3
Location
7.6
Overall
6.8
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
7.9
Location
7.4
Services
7.6
Staff
8.2
Cleanliness
8.6
Comfort
8.0
Facilities
8.6
Location
7.3
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.3
Location
7.7
Services
8.0
Staff
8.3
Cleanliness
8.1
Comfort
8.2
Location
8.0
Services
7.7
Staff
8.2
Cleanliness
8.2
Comfort
8.3
Facilities
4.6
Location
7.8
Overall
5.3
Cleanliness
8.1
Comfort
8.4
Location
7.8
Services
8.1
Staff
8.5

Good 7.0
Pros: The room is maintained to a reasonable standard but very outdated
Cons: The room is maintained to a reasonable standard but very outdated
Excellent 8.0
Pros: room was fairly good size, had a kitchen, sofa, king size bed, comfortable
Cons: location not very good, had trouble finding a place to eat
Good 7.0
Pros: Nice hotel…clean friendly staff
Cons: Not a great location
Excellent 8.0
Cons: Didn't provide water bottles (or any water). They said it was because of COVID precautions but last time I checked water bottles qualify as COVID safe.
Mediocre 2.0
Pros: They were able to upgrade us to the penthouse that fit 6 people, cancel one of the rooms (we booked 2) and didn’t charge us extra for the upgrade.
Cons: Carpet looks dirty, room smelled like someone smoked cigarettes, broken towel rods, no fitted sheets in the upstairs bed. We asked to clean bathrooms and vacuum (on the 3rd day) but all they did was give us new towels and gave new toiletries. They didn’t even sweep the floor which has a lot of hair from the 3 days we’ve stayed. The living room chair smelled like pee. Bathroom drainage in both showers were slow so water backs up.
Poor 1.0
Pros: Horrible all around. The only thing I can say is I had enough room to do what needed to be done.
Cons: This hotel was horrible. It was disgusting the floors were so nasty looked like they have never been cleaned. The tub was stained. The dishes in the kitchen were dirty. I believe people live in some of these rooms and they were loud and rude.
Good 6.0
Pros: I was totally grateful to Mr. Salomon who help us move to the upstairs unit, because without him I could not have made it with moving my things and he came back to check on us when we was checking out to help us bring our things down. He was a big help.
Cons: This was second time we stay at this hotel that we had problems with the AC unit and we had to be moved from the ground floor to an upstairs unit. When we requested the floor unit, because of our disabilities. Also the towels they only had set up for one guest when it it was three of us, we requested more towels and face clothes no face clothes at all. I was very disappointed and I had referred friends of mine to stay that same weekend, totally embarrassed.
Good 7.0
Pros: The location was great! Close to restaurants and beaches.
Cons: When we got to our room, we noticed there were no wash cloths or hand towels in the bathroom. I requested some from housekeeping as we were leaving to go to dinner. When we got back, there was one wash cloth and 2 hand towels. Since there was 2 of us, one of us had to use a hand towel to shower with. The next morning, I asked the front desk for some, and was told there were none available. I asked if I should go to Target to purchase my own to use. I was instructed that there was an IKEA nearby!
Mediocre 3.0
Pros: The front desk staff was very nice.
Cons: This appears to be a long term housing facility. The location is in the middle of an abandoned industrial park. The room was shabby and not as advertised. I felt misled by Booking.com.
Good 7.0
Pros: private entrance, and it had two beds were comfortable.
Cons: The picture i selected i didnt get what it was. Second floor was tough for me , not enough garbage bags. The rep that work at the front desk was rude when i came in to the front desk.
Excellent 10.0
Pros: Clean
Cons: No
Okay 5.7
Pros: The unit was decent & spacious. The staff was kind & friendly.
Cons: The unit was missing a some essentials. The noise throughout the entire facility from other people made it very hard to sleep and the staff did nothing to mitigate or address the very loud noises from people in the middle of the night.
Excellent 9.0
Pros: The location.
Cons: I noticed that there are many men in the village who did NOT reflect a good appearance and that is NOT good in a place where there are families staying. I also visualize that access to the villa is easy, the’s not security.
Mediocre 2.0
Bulllshitt
Excellent 10.0
Pros: I was so shocked at how perfect everything was! The fireplace was incredible. We’ve never had one in a hotel before. It was so great to have a full kitchen to cook our meals instead of spending money. Amazing stove!!! We loved this hotel.
Cons: Literally the only thing was one of the glasses had white stuff all over it like it hadn’t been washed. But no biggie. They provide dish soap and sponge so we just washed everything before using it.
Good 7.0
Pros: Private entrance, decent breakfast, nice common areas
Cons: The only real bother with this room is that the heating unit was in the closet and would Malle a loud thud when it kicks on. Also a few stains on the bathroom floor. other than that its a decent value.
Mediocre 3.0
Pros: Cleaniless and location.
Cons: The staff is atrocious. We, as a big family with 2 toddlers coming in later at night, we're drained and looking for respite for the night. We were nothing but kind and patience with the front office staff but they had nothing but frustration and attitude.
Mediocre 3.0
Pros: The staff was friendly
Cons: Way overpriced. A terrible location. The hotel seems to have become in many respects a homeless shelter. The room next door to us had alarge family with about 30 large garbage bags outside the door. The mother cursing loudly at her children repeatedly.
Mediocre 2.8
Cons: Room reeked of smoke, was dirty and outdated, and the unit next door held a party from 2-4 am with shouting and fighting that spilled over into the parking lot. On top of that, front desk was understaffed and slow, parking lot was crowded, and stairs to second floor unit was outside.
Good 6.0
Pros: Good rate for a room with a full kitchen - Main lobby building and breakfast area was very nice with a nice outdoor patio. They accept pets.
Cons: Rooms are pet friendly, but they stick you in the back corner with the other pet owners - There is also a $75 charge for pets. Some of the residents who live long term at the Village Suites were a little sketchy. New Haven town is also a little sketchy - The only nice area we found was near the old Yale campus.
Excellent 10.0
Pros: I traveled with my husband and teenage son - we stayed in the 2 room loft - it was awesome space for all of us! Had a small kitchen with fridge - but most important we each had out own bathrooms. Cont breakfast was very decent. We didn't use the amenities. Easy on and off freeway which we did need. We had no views - but didn't care - that wasn't why we were staying there. Would recommend!
Good 7.7
Pros: Clean, comfortable bed
Cons: Noisy AC system, weird thermostat, it gets really cold then really hot, without me changing the temperature
Excellent 9.4
Pros: We arrived just as the snow arrived. It was delightful to have a fireplace and space to relax with people during the storm. Loved the selection of teas available in the lobby in the afternoon and the waffles at breakfast in the morning.
Cons: Would have enjoyed having an Earl Grey in the tea selection . ;>)
Excellent 10.0
Pros: Friendly staff, comfortable bed, completary breakfast, a home away from home.
Cons: Not many night life attractions, but isn't hotels fault.
Excellent 9.6
Pros: Nice room with plenty of space. Courteous and friendly staff. We didn't stay for long but it was a good stay. The room was clean and neat. I would definitely stay there again.
New Haven Village Suites - New Haven
Rated no. 8
7.7
Good 7.7
Based on 615 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
8.0
Location
8.3
Overall
6.6
Overall 7.7 Good
Based on 350 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
8.0
Location
8.3
Overall
6.6
Cleanliness
8.1
Comfort
8.4
Location
8.4
Services
8.1
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
8.0
Cleanliness
8.3
Comfort
8.2
Location
8.3
Services
7.8
Staff
8.0
Cleanliness
9.0
Comfort
8.5
Location
9.0
Services
8.4
Staff
8.8
Cleanliness
7.9
Comfort
7.8
Facilities
6.0
Location
7.9
Overall
4.0
Cleanliness
8.0
Comfort
7.6
Location
8.1
Services
7.2
Staff
8.3

Excellent 10.0
Pros: The bed was so comfortable and the food was okay
Excellent 10.0
Pros: The excellent customer service of the receptionist night shift and the amazing breakfast🥰
Excellent 8.0
Pros: It was good like the service
Excellent 9.0
Pros: It was nice,clean and comfortable.The Breakfast was great and the staff was very attended and helpful.
Cons: The only thing I really didn't like was the signal of the TV it was very bad but other than that everything was great!!!
Excellent 10.0
Pros: The hotel was clean and the service was excellent.
Excellent 10.0
Pros: The price
Cons: No; everything was fine
Poor 1.0
Cons: I got bed bug from the room I was in, need thorough cleaning and inspection. Room has Dog odors. The day arrived I was itching, thought it was Mosquitos. When I got home saw a small bug, I thought it was a lady bug. I never thought anything of it.
Mediocre 3.0
Cons: There was loud music late in the night at a restaurant across the street and no hot water.
Okay 5.0
Pros: Location
Cons: Bathroom dirty, no shampoo
Okay 4.0
Pros: How close it was to the surrounding areas
Cons: The staff was not friendly every time you would ask it would feel like you were bothering them. Housekeeping was not allowed and needed to wait over 24hrs to get refill on supplies.
Excellent 8.0
Pros: Location
Excellent 9.0
Pros: Clean, excellent location
Cons: None
Excellent 10.0
Pros: That I get to take a breather from life and go swimming.
Cons: It not that I didn't like anything. I just would suggest detachable shower heads and hotter water. ¿¿
Excellent 10.0
Pros: The cleanliness
Cons: Nothing
Excellent 10.0
Pros: Convenient
Cons: No
Poor 1.0
Cons: Hotel was not worth the amount paid.
Excellent 8.0
Pros: renovating
Cons: renovations
Poor 1.0
Pros: Location
Cons: Pet policy
Excellent 8.0
Pros: Clean and Quiet
Cons: Windows don’t open. No ventilation. Like a prison
Poor 1.0
Pros: Location near Dunkin Doughnuts for breakfast because of the lack of breakfast at the hotel.
Cons: Absolutely minimal breakfast choice. It was an embarrassment for what they put out for breakfast. I advertise a free breakfast and deliver two boxes of cereal with no milk and bagels with no toaster.
Excellent 8.0
Pros: Convenient location and cleanliness
Cons: No breakfast
Mediocre 3.0
Pros: The price.,
Cons: The staff was rude. The free breakfast was a joke. The staff was aware we had a group of 16 people but didn’t allow us to hang out at the pool together although we had a different staff member say ok . There were no clean towels at the pool
Mediocre 3.0
Cons: tv switcher didn't work. had to get up to change channel. no hot water second morning. next to housekeeping.. so loud at 7am. musty smelling bathroom. asked for light bulb. they didn't have any. very disappointing for a holiday inn express
Good 7.0
Pros: Good breakfast and kuerig coffee maker in the room
Cons: Housekeeping never serviced the room, even after we called the front desk to make sure it would be done
Poor 1.0
Cons: There are bedbugs in the room. I was bitten terribly by the bug
Okay 5.0
Pros: It was alright
Cons: The customer service wasn't what it should be and it also states that they have complementary items at front desk and when I ask for it toothbrush didn't even have that
Okay 4.2
Pros: Upon check in there was a used glass of water on the desk, dirty towel on the bed, two dirty towels spread out on the floor of the bathroom
Cons: Upon check in there was a used glass of water on the desk, dirty towel on the bed, two dirty towels spread out on the floor of the bathroom
Holiday Inn Express & Suites Milford - Milford
Rated no. 9
7.7
Good 7.7
Based on 350 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Austin Street Inn - New Haven
Rated no. 10
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.2
Facilities
6.3
Location
7.5
Overall
6.8
Overall 6.6 Good
Based on 461 reviews
Cleanliness
7.2
Comfort
7.2
Facilities
6.3
Location
7.5
Overall
6.8
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
6.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
8.0
Cleanliness
7.1
Comfort
7.0
Location
7.4
Services
6.5
Staff
7.4
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
2.0
Overall
2.0
Cleanliness
8.6
Comfort
8.6
Facilities
7.9
Location
7.3
Overall
7.9
Cleanliness
7.1
Comfort
7.3
Location
7.5
Services
6.9
Staff
7.4
Cleanliness
6.9
Comfort
6.8
Facilities
6.0
Location
7.4
Overall
8.0
Cleanliness
7.5
Comfort
7.4
Facilities
6.0
Location
7.7
Overall
6.6
Cleanliness
7.3
Comfort
7.1
Location
7.5
Services
6.8
Staff
7.6

Good 6.0
Pros: has smoking room
Cons: hard to make a left turn heavy traffic at 5 pm
Good 7.0
Cons: When I booked through booking.com I was told that there will be complementary breakfast which is included. However, there is no facility of complementary breakfast available in the property. I wasn't given any breakfast. As I was informed that there will be complementary breakfast, and when it was not given I was thoroughly disappointed. Kindly provide correct information while booking. I was expecting the food to be included in the money I paid, and I have to search food outside and spend extra.
Mediocre 2.0
Pros: close to New Haven by car, coffee in room was not bad (no lids for coffee cups but coffee itself was okay)
Cons: very dirty - everything stained, many cigarette burns on furniture, bad smells, suspected bed bugs as well (bites on arms)
Good 6.0
Pros: Water pressure was good
Cons: The location was not the best. It's right off a main road. A lot of traffic noise. There is a lot of shopping close by
Poor 1.0
Pros: Nothing
Cons: Not really clean, for carpet /bath/bed
Okay 5.0
Pros: Limited staff, room was dated and not really clean. This location could use a remodel.
Cons: I liked the location.
Mediocre 2.0
Pros: the staff was excellent Help great Customer Services
Cons: my bathroom sink the faucet knob was broken off
Poor 1.0
Pros: The front desk receptionist was great his hospitality was about and beyond not sure of what his name was who checked me in but he was wonderful in helping with my issues
Cons: There was a blood stain on my top cover no battery's in the remote room had a bad smell he did ask if I wanted to switch but I was exhausted and just wanted to lay down I took the top blanket off he replaced my remote
Okay 4.0
Pros: The night receptionist was pleasantly well manned
Cons: Deep cleaning isn't done often enough. There are things included in the price and guarantees that can not be met due to COVID with no exceptions. The room smelled bad. Dat staff said supplies were on back order. Never will I stay again.
Poor 1.0
Pros: Room was close to the exit.
Cons: The employees were not friendly. The room smelled horrible. The bathtub was flooded, the button was broken. The worst experience I have ever had in a hotel.
Okay 4.0
Pros: You could smoke in the rooms
Cons: Toilet didn¿t flush and the bathroom was a scene from a murder mystery movie. The hotel is located between two rival gangs and police follow people in the parking lot. Very unsafe to stay and not clean at all
Okay 5.0
Pros: location convenient to New Haven. Stores/fast food restaurants nearby
Cons: 1. It is a smoking hotel in some rooms. The hallways sometimes had smoke smell, especially weed smell. The staff did something to reduce the smell but only every few days. 2. There is no free breakfast--'to go,' citing COVID-lame excuse, false advertisin
Mediocre 2.0
Pros: Location is pretty good.
Cons: Staff not friendly.
Good 7.9
Friendly service, right off the highway, not an new business but very clean.
Okay 5.0
Pros: Mostly clean room
Cons: Assigned the wrong room (which was occupied unknowingly to the employee :/); entire building reeked of pot smoke
Okay 5.0
Pros: It was next to a Dunkin and across from a Walmart right off the highway.
Cons: AC very old & smelly. Gave us only two towels for 4 people and wldnt give us any more w/o turning a dirty towel in. Other guests were loud & had arguments late and early in the am. Couldn't get away from the pot smoke that was everywhere. Cldn't wait 2 go
Poor 1.0
Pros: Price?
Cons: No elevator and I fell taking my suitcase up the steps. It smelt like marijuana in the halls. The lobby was very dirty, The hotel doesn¿t need to be remodeled to be clean. Our room was OK, but there was block mold on the ceiling of the bathroom.
Good 6.0
Pros: The location
Cons: Mold on the bathroom ceiling and knats flying around in the room
Excellent 9.0
Pros: Nice, newer room , well equipped and relatively upscale for the price point. Definitely recommend, exceeded my expectations.
Cons: It's right next to a busy road with potential for noise but room seems to be well insulated and I slept well. The lobby smelled like marijuana when I arrived.
Poor 1.0
Pros: location
Cons: Room No internet broken tub valve Poor Air ventilation in hallways Unsecure Side Entrance Unfriendly management staff
Good 7.0
Pros: The room it was clean, the bed good, good environment.
Cons: Personal from desk when I arrived, he was eating and poor attention and not dressing well.
Mediocre 3.0
Pros: The room itself was clean. The location was convenient.
Cons: Unattractive building in need of paint or replacement for doors, windows, etc. Biggest problem was that I booked the hotel in order to take advantage of the free breakfast. When I arrive, I found out that there was no free breakfast.
Good 6.0
Pros: Very clean.
Cons: Breakfast and juices were in the ad, but when I got there - no longer because of the pandemic.. Then don't have it in your ad... No elevator... The road noise is terrible - bring ear plugs. Every day you need to recharge your room key.
Excellent 8.0
Pros: The location, and also the young man is always so nice to me and very professional.
Cons: Mold on the bathroom ceiling
Excellent 8.0
Pros: Room was fine. Work desk reasonably large, bed was comfortable, heating/cooling fine, staff helpful.
Cons: The room was clean, but the cleaner(s) they used left a less than pleasant odor, it wasn't bad, but noticeable.
Okay 4.0
Pros: beds were firm
Cons: the halls smell like pot I'm there for a week. Each day i need to get the front desk to rescan my card so that i can get back into my room.
Mediocre 2.0
Cons: The customer service was bad the room was nasty and dirty
Excellent 10.0
Pros: The location, the clean room
Cons: no
Poor 1.0
Cons: The day staffer at the desk, refused to give me his name, was rude and was very disrespectful to me and my mother. He used very vulgar words. I asked him to stop talking to me so disrespectfully. And became very Irate. When I was checking out, he refused
Okay 5.0
Pros: THE STAFF WAS AWESOME
Cons: UFF THE ROOMS WERE NOT CLEANED..TELEPHONE IN THE ROOM,PAPERS IN THE ROOM AND BATHROOM..IT WAS SOME KIND OF DISCUSTING
Okay 5.0
Pros: Convenient location to stores and restaurants. Room had a microwave and fridge, that was nice to have.
Cons: Thin walls, can hear other guests very easily. This property for no smoking in non smoking rooms weren't enforced or the lay out for non smoking to be next to and across from smoking rooms was intentional. Smelled horrible. Outlet by bed had exposed wires
Good 7.6
Great location for shopping and convenience. The morning clerk (female) wasnt the most courteous at check in, but the second encounter was a bit more professional. Decent price for the online reservation, though the in person price is outrageous.
Excellent 8.0
Pros: Comfort
Good 7.0
Pros: Prices
Cons: Not relly everting seen good
Good 7.0
Pros: Location
Cons: Everyday I have to go to front desk to have my door card reprogrammed. I tell them that I¿m there for 5 days, and still I have to get the key reprogrammed each day. I only use 1 key. The other key was left in the room not next to a magnet or my wallet.
Good 6.0
Pros: The price
Good 7.0
Pros: beds are good. Close to work
Cons: the smell of pot is in the hallway. Occasionally, the smell drifts into my room. Told desk operator i was here for 5 days to make sure my cards would be good for 5 days. I wasn't. Had to go back 3 nights to the desk bec i couldn't get into my room..
Good 6.0
Pros: Location, exit to 91 and convenience
Cons: Heat events were not clean
Excellent 8.0
Pros: the bed was good. Next to 91
Cons: Microwave took too long to heat my food
Okay 5.0
Pros: Location and price
Cons: Nothing to eat
Excellent 8.0
Pros: Close to hgwy
Cons: beds are too soft
Good 6.0
Pros: Location
Cons: No
Good 7.0
Pros: Good location, and helpful for on and off the highway close to downtown area.
Poor 1.0
Pros: Horrible
Poor 1.0
Pros: It was horrible and embarrassing. I booked 5 rooms for my wedding dinner party for my out of town guest and I had one disaster story after another!! Never again!!!
Cons: Nothing was to be liked about this place they call a hotal!!
Okay 5.0
Pros: The hotel is up to date and quiet
Cons: Had to keep going to the front desk to ask for towels and tissue..I was there for 4 days and they only asked to clean my room once..theres no type of breakfast when they make enough money to have packaged pancakes/waffles or cereal with small milk cartons
Mediocre 2.0
Pros: Nothing
Cons: Charging me $280 for a holding fee instead of $50 and acting like it never happened
Excellent 10.0
Pros: Good Service
Cons: Good Service
Excellent 9.0
Pros: It's clean and quiet.
Cons: No.
Excellent 10.0
Pros: It’s quiet clean and the staff is nice Great WiFi nice king size beds great lighten and excellent hot water For showering
Poor 1.0
Pros: Nothing
Cons: The staff was extremely rude
Poor 1.0
Pros: not much
Cons: There were very loud motorbike noise until three in the morning in front of this motel. I could not sleep until 4am. It was an awful experience!
Excellent 8.0
Pros: The Days Inn is a nice hotel. It's on a busy street, but quick access to and from I-91 - and to downtown New Haven. The bed was comfortable. The HVAC was nice for a moderately-priced hotel. The bath and shower were good.
Cons: The breakfast was very mediocre. There were few amenities with the property.
Okay 5.1
Pros: It was only 10 minutes away from my destination. They had a decent sized refrigerator in the room.
Cons: The free wifi was a joke; I never successfully pulled up a website after 15 minutes. The bathtub had some worrisome cracks and the general state of the place was fairly rundown. The free breakfast? We went down at 830 am. They had runny oatmeal, 1 Apple and, yes, 1 piece of bread. There were 2 cereal options. They were out of bith sugar and cram for the coffee and when I asked if they were replishing the buffet, they looked surprised. My family had to leave and eat elsewhere. We tried to check in 2 hours early and were told it would be an extra $30 a room fee. So when we came later in the evening instead (around 9 pm), the guy at the desk was rude and said he was done for the night and wouldn't answer questions such as when is checkout? We booked about a month in advance and they didn't even put our two rooms next to each other, disappointing when you have children. All I can add, is we picked a cheaper hotel and had a place to lay out heads and that was about all.
Excellent 8.5
Pros: comfortable bed and continental breakfast is satisfying
Cons: shower floor is slippery and the heating/cooling unit needs to be upgraded
Mediocre 3.7
Pros: Employee at desk very nice.
Cons: The heat didnt work. Pillows very used uncomfortable.
Excellent 9.4
Pros: Extremely nice and helpful staff and clean, comfortable rooms for very low prices. Also right off 91 so easy to get where you want to go!
Excellent 8.0
Cons: Needs newer TVs
Good 6.8
Pros: I was afraid that I was going to walk into the room and it was going to be gross. It wasn't. They had clean sheets and a cute bed spread on each bed. I was only there for one night because I was attending a wedding in the area. It was perfect for a one night stay.
Cons: I don't suggest going here if you are looking for great vacation sleep. It was a bit loud. You could hear noises from outside very clearly. Thats not something Days Inn can control, just though Id mention it for anyone whom is a light sleeper.
Okay 5.0
Cons: Hair between the sheets on both beds. Bedspreads were stained and looked dirty.
Days Inn by Wyndham New Haven - New Haven
Rated no. 11
6.6
Good 6.6
Based on 461 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.5
Facilities
6.0
Food
6.5
Location
7.1
Overall 6.1 Good
Based on 1,151 reviews
Cleanliness
6.4
Comfort
6.5
Facilities
6.0
Food
6.5
Location
7.1
Cleanliness
2.0
Location
2.0
Overall
2.0
Staff
2.0
Value for money
2.0
Cleanliness
5.0
Comfort
5.0
Facilities
4.5
Location
6.0
Overall
5.3
Cleanliness
5.7
Comfort
5.9
Location
6.7
Services
5.5
Staff
7.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.5
Comfort
6.1
Facilities
6.2
Food
6.5
Location
6.7
Cleanliness
6.6
Comfort
6.7
Location
7.1
Overall
3.0
Services
6.3
Cleanliness
6.7
Comfort
6.7
Facilities
7.3
Location
7.4
Overall
7.3
Cleanliness
7.1
Comfort
7.2
Facilities
5.4
Location
7.5
Overall
6.2
Cleanliness
7.0
Comfort
6.9
Location
7.4
Services
6.5
Staff
7.8

Mediocre 3.0
Pros: elevator
Cons: very cold rooms
Good 6.0
Cons: very outdated. need some upgrades everywhere.
Mediocre 3.2
Don't go there - we paid for a 3 star hotel but it was a nightmare: staff not friendly, sticky and dirty floors, someone defecated in the elevator during the night. Staff are rude, it looks like you're getting a free service. Coffee finished at 8:30 am and it wasn't replaced.
Okay 5.0
Pros: Location
Cons: Shocked Wyndham would put their name on this. I think it was housing illegals and homeless.
Okay 4.0
Pros: it had hot water and good heating
Cons: it’s old and run down, you could hear every sound within the hotel and outside the hotel. it’s spitting distance from the highway so you can hear it all night. it was miserable
Poor 1.0
Pros: The HVAC system was very comfortable for the room.
Cons: Hotel and all rugs in desperate need of repair. My room didn¿t have I telephone for the front desk for a trash bin in the bathroom or the sleeping area. The tub drain was clogged with soap and barely drained.
Mediocre 2.0
Pros: The only thing that I liked about this property is that it was convenient to Quinnipiac university and I could walk to Dunkin’ Donuts for coffee.
Cons: Everything was old, dirty and needed to replaced. I was sitting on the bed and a spring popped out to the bed. Rugs are dirty and nasty. Found a used condom at the head of bed on the box spring. GROSS. I would never stay here again nor recommend it.
Poor 1.0
Pros: Terrible Bed bug No cleaning Bad staff
Mediocre 3.0
Pros: Great location
Cons: As we arrived a woman was reporting her catalytic converter was stolen from her vehicle in the parking lot. Staff was rude and dismissive to her. Rooms are dirty, bathrooms dated and in disrepair.
Mediocre 3.0
Pros: Proximity to my event
Cons: Key cards and card reader on door were faulty and did not work constantly. Room had an awkward paint or caulking Oder not present and bedding had stains on it in numerous spots
Mediocre 3.0
Pros: The people, location, and ok beds.
Cons: The cleanliness, the elevator, no room service and the appearance of the hallways.
Poor 1.0
Cons: will not recommend to any of my friends. room smells, everything old and cracks, waited 20 min at night for the lady in the recepetion to help with room key that wasnt working poor service, last time i'm booked with this la quinta.
Mediocre 3.0
Pros: The staff was helpful.
Cons: It was in terrible condition and not at all clean.
Mediocre 2.0
Dirty, it smelled musty and was so run down that we left less than an hour after check in. The pool was filthy. Please do not believe the pictures. This place should be avoided.
Mediocre 3.0
Cons: Elevator was broken. Door got stuck on us. Staff made complaints
Good 7.0
Pros: Location
Poor 1.0
Pros: Close to 95
Cons: Carpet in the room and the hallways was dirty.
Excellent 8.0
Pros: The staff was very attentive and helpful.
Cons: Carpet was old and needed a good cleaning plus it smelled and was all wrinkled, with possible tripping and someone gets hurt.
Okay 4.0
Pros: The best part was the location.it was right off the highway and within walking distance of a small wharf.
Cons: It wasn¿t the cleanest and the carpet in the hall up by our room was all lumpy and coming up off the floors¿the elevator was scetchy.
Good 7.0
Pros: Staff was helpful & courteous
Cons: No sit down breakfast,
Excellent 8.0
Pros: Ease of location to train station.
Cons: My room and the freeway were too close. Get a room on a higher floor away from the freeway would be best.
Poor 1.0
Pros: Nothing
Cons: Entry to hotel reeked of urine, carpet in hallway is rippled and held together by duct tape, toilet looked like a gas station toilet, toilet paper was stuffed I¿m the peek hole of the room door. We checked in, and checked right back out!!!
Mediocre 3.0
Cons: The ac or heat didn¿t work. I told the front desk but nothing was done about it. We burned up all night and plus my baby has asthma. The sofa bed was real raggedy and nasty.
Good 7.0
Pros: location, premises/roomvneeds updating. maybe, perhaps, I would consider returning at another time.
Cons: the entire atmosphere was 1950's
Good 7.0
Pros: Location
Cons: Needs updating.very smelly room, hallways carpets-dirty! Not worth the $-- I paid for it.
Mediocre 2.0
Cons: We were not notified that it was being used as a homeless shelter. Also the matress had a huge sag in the middle.
Okay 5.6
I pay for the breakfast but they did not serve
Poor 1.0
Pros: Location only
Cons: motorcycle gang hanging out in the parking lot Friday night making a lot of noise to the point we couldn't sleep. Saturday the police were called and with all the sirens and noise we checked out without using the room. I am seeking a refund for this stay.
Poor 1.0
Pros: Nothing
Cons: False advertising, they did not have the pool open or offer breakfast even though this was advertised for the price I was paying. I would have liked a heads up! Outdated, dirty, street racing EVERY NIGHT ALL NIGHT! Not Kid friendly.
Mediocre 2.0
Pros: Room size was reasonable.
Cons: There was no service. No breakfast. No plastic liner for trash cans.
Good 6.0
Pros: The location
Cons: The cleanliness of the room. Dust on the headboard of the bed. Stains on the walls and sofa. Hallway rugs lifted and not safe.
Poor 1.0
Cons: There was illegal drag racing around midnight that lasted Until 2am. The children woke up and thought there was gunshots. Plus, the room and hotel was dirty. I would not recommend staying here, especially if you have kids. The staff was friendly though.
Poor 1.0
Cons: I chose an ocean view room and the view was horrible. It was blocked by the highway and lots of trees. It was the third floor. Also, the desk staff was very rude and situational. This is the worst LaQuinta I’ve been at.
Excellent 10.0
Pros: It's nice and close to the airport
Cons: It's clean and quiet
Poor 1.0
Pros: Nothing
Cons: I got chewed up by bedbugs in a dirty nasty disgusting hotel room
Okay 5.0
Pros: Nothing
Cons: No coffee, breakfast, Or breakfast Togo. Lots of noise out side with car racing’s and motorcycle noise till 3 am . After 4 months of pandemic, they had plenty of time to upgrade and clean Hotel and upgrade it but choose not too.
Good 6.0
Pros: The affordable price.
Cons: My TV didn't work.
Good 6.0
Pros: It was clean but noisy.
Cons: It was too average
Okay 5.0
Pros: Location, also had a decent restaurant and bar attached so you didnt have to travel out for food.
Cons: Right off the highway - lots of traffic noise if you had a room facing I-95, place is well worn for sure.
Excellent 10.0
Pros: The customer service is amazing and the rooms are always perfcet
Excellent 8.0
Pros: Check in was easy and fast, the front Desk staff was friendly and professional. Room was a good size for a queen room.
Cons: Things were a little dated at this location(furniture, lighting, shower accommodations and soft mattresses. )
Excellent 8.0
Cons: the carpets are horrible so is breakfast
Okay 4.0
Cons: Not a good feeling
Okay 4.0
Pros: The fact that is had a free shuttle
Cons: They need a make over ... feels more like a super 8 and the price was not super 8 pricing. Sadly it was pretty fun down ... staff was nice but did not meet my expectations at all. Only one of the 2 elevators working
Mediocre 2.0
Pros: It was fairly easy to get to
Cons: There was a door falling off it's hinges at the breakfest bar. The roller oven just warmed bread The food selection was poor. The whole place had a very worn feel. I just needed a place to sleep for a few hours. But for the price I wouldn't do it again.
Mediocre 3.0
Pros: Location and price
Cons: Dirty overall. Breakfast was just okay
Mediocre 2.0
Pros: The hotel is convenient to go in and out
Cons: I booked the hotel for queen size bed and when I got there I get full size bed its was too small for my husband and I. The room doesnt have refrigerator and I have no towels for shower. I call the front desk it takes them an hour to bring towels.
Okay 4.5
Pros: Availability
Cons: Very tired finishes throughout, only one of two elevators working, crummy breakfast with not even OJ. So depressing. Knowing that they’re one of the few options in town, seems like they just don’t care.
Excellent 9.0
great i liked the staff energy on helping me out
Mediocre 2.0
Pros: 5 am fire alarm very loud and left behind a pair of pants never to be returned again by iiuserkeeoing.
Excellent 8.8
Pros: It was nice and relaxing for a stay.
Cons: I'd have liked a way for to connect my computer to the tv. Also wish there was a microwave.
Mediocre 3.4
Cons: The wallpaper in room was peeling off, stained and moldy looking. The ceiling was stained and poorly patched.
Excellent 10.0
Pros: There's a shuttle available to pick you up from Union Station, which is close by but not exactly walking distance. Their staff is SUPER friendly and really have that New England-region pride of their city and the area. Their rooms are well-maintained and clean. The view toward Long Wharf/Pier and the New Haven harbour - outstanding, I really love the view of a harbourfront!
Cons: There wasn't much to dislike, but important things to point out was that, upon entering the room, there was one single moth flying around - it didn't make any appearance again after the first night, so I wasn't too bothered by it. The only other oddity that I had to double-take on was the choice of toilets in the room - it was one of those industrial toilets - not that I have a problem with it, but it just wasn't the best choice (plus, the noise that can be heard from your neighbours with the same toilet makes it feel like literally being in a bathroom stall.)
Good 7.7
Pros: Good for a short stay. Great location. Perfect for what we needed and at the price it was.
Okay 4.5
Pros: There isn't really anything nice I have to say about my experience. The location was good.
Cons: Facility in serious decline. Room should have been $79 a night not $129 for the lack of quality.
Good 6.0
Pros: Room was clean.
Cons: Kind of a rough area. People drinking in the parking lot. A lot of screaming and yelling in hallways at night.
Excellent 8.0
Pros: The staff is always very friendly
Cons: The bathrooms have not been updated.
Good 6.8
Pros: It was very easy access to and from the highway and downtown. Always wasn't far from the wedding we were going to. Also the free breakfast was good.
Cons: The LA Quinta was not very comfortable sleeping. The parking was over crowded and the rooms could use a freshen up.
Mediocre 3.4
Pros: No deposit. Location is good. Free breakfast foods.
Cons: Plywood sink front. Old water bottles under tv stand. sound of traffic in the room.
Good 6.0
Pros: The Staff was great friendly and helpful.
Cons: When I got to my room the ceiling had hair stuck to it and the bathroom sink was broken. I tried to use the fitness facility and they had no towels, no wipes and the tv was turned up very loud and there was no remote in site.
La Quinta Inn & Suites by Wyndham New Haven - New Haven
Rated no. 12
6.1
Good 6.1
Based on 1,151 reviews
Details
Reviews

Cleanliness
6.3
Comfort
6.1
Location
7.1
Overall
3.4
Services
6.1
Overall 5.7 Okay
Based on 187 reviews
Cleanliness
6.3
Comfort
6.1
Location
7.1
Overall
3.4
Services
6.1
Cleanliness
2.0
Location
6.0
Overall
4.0
Staff
6.0
Value for money
6.0
Cleanliness
6.5
Comfort
6.1
Location
6.9
Services
5.9
Staff
7.6
Cleanliness
6.3
Comfort
6.1
Location
7.1
Overall
3.5
Services
6.2
Cleanliness
8.3
Comfort
7.5
Location
8.8
Services
7.9
Staff
9.4
Cleanliness
6.0
Comfort
5.8
Location
6.9
Overall
4.0
Services
5.6
Cleanliness
6.2
Comfort
5.8
Location
6.9
Services
5.7
Staff
7.0

Poor 1.0
Pros: They had coffee in the a m
Cons: The overall condition of this facility cut rate or not was deplorable. Mold in the bathroom.
Mediocre 3.0
Cons: Smelly, unclean, and sticky floors
Mediocre 2.0
Pros: location
Cons: rom could have been cleaner for alarm Gallo g from wall, heard lousd sex next door
Good 6.0
Pros: cheap.
Cons: cheap.
Okay 4.0
Pros: They had parking
Cons: The room looked like they belong back in the seventies Very outdated
Poor 1.0
Pros: Close to the freeway
Cons: High noise level-bed was horrible
Okay 5.0
Pros: The room was clean. The location was easy to find and very close to stores restaurants and gas station.
Cons: The smell of cigarettes was to strong got on my clothes. (Room suppose to be non-smoking.)No microwave in room where suppose to b one. Filter on Air-cond was dirty. Iclean the filter myself. Blankets smell n look old. Guys outside checking on girls.Scary
Poor 1.0
Pros: nothing, it was awful
Cons: Several things, the hotel ran my credit card prior to me checking in, without my permission, threatened to pull my reservation if I did not check in by 5:30, attempted to get me to pay cash deposit and put me in a smoking room when I asked for non smoking
Excellent 8.0
Pros: Price
Cons: Could have been a little cleaner but was fine for the price
Poor 1.0
Cons: Lots of drug activities
Mediocre 3.6
The guy at the counter was very rude I am very sorry about this hotel never ever never ever ever ever well AppleCare again
Excellent 9.0
Pros: The staff really took care of us
Cons: The beds were very hard
Mediocre 3.2
This place is so dated, the bed was very uncomfortable and the man at the front desk at the time of check in was rude. Never again would I stay there.
Mediocre 2.0
Pros: Staff was nice
Cons: get what you pay for
Okay 4.0
The hotel is so dirty in common areas, room are clean but to old the furniture. Its allow for smokers so the smell it every were. To expensive for the conditions
Okay 4.4
Pros: Has Internet, cable tv, and running clean water. Cons: smells bad, dirty linens, not so good location.
Poor 1.0
Pros: Nothing
Cons: The description does not fit the hotel. Horrible place from inside and outside.
Okay 4.0
Pros: One of cheapest prices for area
Cons: Dumpy motel grounds and lobby, room was small, a hotel staff was smoking behind front desk and made my newly washed clothes smell of smoke even after packing them up quickly after drying and leaving the lobby area. Laundry room was adjacent to front desk.
Mediocre 3.0
Pros: I am a firm believer as to the fact that you receive what you pay for. This being no exception.
Poor 1.0
Pros: the price of the room
Cons: the location. the cleanliness of the room. the staff member harassed me to pay him $10 upon check in, in case I lost my room key (which I did not). many shady characters hanging g around. my car alarm was activated. I didnt feel safe there. I'll neverurn
Poor 1.0
Pros: Location
Cons: Everything. Smelled. Shower didn't work Horrible
Good 6.0
Pros: The pricing of the hotel is very reasonable.
Cons: The bathroom could have been a little bit more cleaner and more pillows should be provided for the beds.
Excellent 8.0
Pros: Location, price, availability
Excellent 10.0
Pros: very well maintained
Cons: bulbs to dim
Poor 1.0
Pros: Nothing
Cons: The room was old and durty
Poor 1.0
Pros: Nothing
Cons: Everything
Mayflower Motel Milford - Milford
Rated no. 13
5.7
Okay 5.7
Based on 187 reviews
Details
Reviews

Cleanliness
5.7
Comfort
5.9
Facilities
6.0
Location
7.0
Overall
4.5
Overall 5.2 Okay
Based on 262 reviews
Cleanliness
5.7
Comfort
5.9
Facilities
6.0
Location
7.0
Overall
4.5
Cleanliness
4.7
Comfort
4.8
Location
6.7
Services
4.5
Staff
6.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
6.4
Location
7.2
Services
5.8
Staff
6.8
Cleanliness
6.3
Comfort
5.9
Location
7.0
Services
6.3
Staff
6.9
Cleanliness
5.9
Comfort
5.9
Location
6.9
Services
5.4
Staff
6.4
Cleanliness
5.1
Comfort
5.6
Location
6.6
Services
4.9
Staff
6.4

Okay 4.0
Pros: Room seemed clean.
Cons: I reserved this hotel because of the complimentary breakfast offered. When we went to get breakfast, they said they were not offering it. It cost me a lot of extra time and money. Walls were also extremely thin, and we could hear every car that drove
Poor 1.0
Cons: didn’t get the room I paid for in advance abs wasn’t notified of anything he
Poor 1.0
Pros: our room had no heat
Excellent 9.0
Pros: Nice quiet place.
Mediocre 3.0
Pros: Location and price point, friendly staff at desk
Cons: Room 108 full of black mold in bathroom, thin blankets. Really only doubled up sheets
Poor 1.0
Pros: The cable worked.
Cons: The walls were thin there were holes in the walls, dirty floors and even the chair in the room was filthy. 🤮🤮I wouldn't even shower as the bathtub was dirty.
Good 6.0
Pros: Location Easy to get to
Cons: Advertised breakfast but not welcome.Coffe maker was broken, "so they couldn't serve breakfast."
Poor 1.0
Pros: Absolutely nothing
Cons: Everything, including: Mold in bathroom ceiling Cigarette burn holes in bedding, hair on sheets. Door not properly fitted, space above for bugs to get in. Mold and filth in mini fridge that wasn't cold. Hair and other clogging shower drain, shower di
Poor 1.0
Pros: Not Much , it's like the Bates Motel
Cons: Everything
Poor 1.0
Pros: Nothing AT ALL. The room was disgusting and management was even worse.
Poor 1.0
Pros: The entrance was too short to get my truck through. The manager suggested I park on a side street. It seemed very sketchy. I ended up sleeping for only 1-1/2 hours because I was worried about my truck. I checked out before 2:00 a.m. A lousy night.
Good 7.0
Pros: Perfectly located to places I needed to get to. Everything in the hotel room worked: AC, toilet, shower, microwave, refrigerator, lights, triple lock on door, TV. It wasn't fancy, but for the price, it was fine. Staff was friendly and responsive.
Cons: Thin walls. Noise from passing cars outside. Towels and sheets and furniture weren't the nicest, but were what I would expect for the price.
Excellent 10.0
Pros: I was surprised at how nice this room was. VERY clean and new. For the price, it was a steal. Check in and check out was very easy.
Poor 1.0
Cons: When we first got there we were told that there was no room so she had to call her manager with her manager came over she was quite rude. The air conditioner in the room was broken the TV remote did not work. Three times someone walked in on us
Poor 1.0
Pros: Absolutely nothing. It was the worst hotel I ever stayed at in all my years of existence.
Cons: It was totally disgusting. Everything in the room was broken including the air conditioner and smoke alarm was hanging by its¿ wires. The room has been smoked in even though I asked for a non smoking room.
Mediocre 2.0
Pros: Location. Right off of 95, close to 15, Walmart, Shoprite, movies and other stores close.
Cons: 3X's and you're out. Clearly poorly managed property. 1st room AC didn't work and light out in the bathroom. 2nd room no AC and adjoining room door didn't lock. 3rd room took 20min.to set TV up to work and a dirty floor. Clerk had no sense of service.
Poor 1.0
Pros: NOTHING DO NOT STAY HERE
Cons: NO ICE , SMELLS OF SMOKE, DIRTY , NASTY HORRIBLE CUSTOMER SERVICE .
Poor 1.0
Pros: The jacuzzi was the only thing that was the same as the pictures
Cons: I booked a suite and got a absolutely horrible room it wasn't a suite but on your site it's picture as a suite such a disappointment waste of money for room and travel fees hotel and this site misrepresented this place
Poor 1.0
Pros: Jacuzzi but was not comfortable using it
Cons: Room was misrepresented as a jacuzzi suite the room I got was a plain room with a bed a ND plastic chair with a jacuzzi definitely not a suite omg the tiny bugs and mood was disgusting
Poor 1.0
Pros: The Location
Cons: It was dirty, the bed was horrible, the bathroom was disgusting...And for ----They should be ashamed.
Good 6.5
Pros: inexpensive, staff is nice. BKFST was small but cute.
Cons: room was a little smokey for non-smoking. flies/flees in bathroom. stairs/curbs/doorways had irregular pavement when walking.
Super 8 by Wyndham Milford/New Haven - Milford
Rated no. 14
5.2
Okay 5.2
Based on 262 reviews
Details
Reviews

Cleanliness
4.6
Comfort
4.9
Facilities
4.0
Location
5.5
Overall
6.0
Overall 4.7 Okay
Based on 308 reviews
Cleanliness
4.6
Comfort
4.9
Facilities
4.0
Location
5.5
Overall
6.0
Cleanliness
4.4
Comfort
4.7
Location
5.5
Services
4.0
Staff
5.6
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
4.4
Comfort
4.4
Location
4.9
Services
4.0
Staff
5.6
Cleanliness
4.7
Comfort
4.9
Location
5.9
Services
4.1
Staff
6.0
Cleanliness
4.9
Comfort
5.5
Location
5.9
Services
4.6
Staff
6.4
Cleanliness
4.4
Comfort
4.9
Location
5.1
Services
4.1
Staff
5.7

Poor 1.0
Pros: I liked the location it’s close from downtown and beautiful of you from the second floor
Cons: The apartment was not clean enough and the bed too consumed already and the bathroom very old stuff it needs more maintenance. When I entered the apartment I felt like I were in 19th-century not new 20th century , The hotel should be reflected to the name of that city new heaven as hotel named
Excellent 10.0
Pros: Everything,‼️
Cons: Everything was great. No complaints 🥰
Okay 4.0
Pros: The customer service is beautiful
Cons: Once I checked in the room had no towels toiletries and one of the curtains from the windows with hanging
Poor 1.0
Pros: Nothing about it
Cons: The picture that shows on the booking is not the same has you see it in person and if enter one of the rooms the bathrooms is not look well and the smell of the room is disgusting that I refuse go over there and they charge like 690 and I need the money back soon has possible and you can go personal and see for yourself that the room doesn’t match with the first picture and the second picture talks for his self
Poor 1.0
Pros: I liked that there was actually two beds like promised. Checking in and out was pretty easy too.
Cons: The room did not look like the pictures online. There was someone screaming something that sounded religious or satanic in the room next door late into the night. There wasn’t any WiFi and the room in general didn’t seem very clean.
Poor 1.0
Pros: Nothing
Cons: It smelled, nothing worked, bed sucked, etc.
Mediocre 2.0
Pros: The only thing good about this place is the price
Cons: The cleanliness of the driveway the lighting in the stairwells the breakfast was cold the bagels and the toast were hard
Okay 5.0
Pros: Near 15 highway
Cons: Blanket not clean
Poor 1.0
Pros: Nothing
Cons: Everything it's look like a abandoned house
Poor 1.0
Cons: There were roaches, hair on the bed, no garbage can, the service was horrible, first they gave us the wrong room, the next day they gave another customer a key to our room & they walked in on us. If we were not there they could have easily stolen our
Poor 1.0
Pros: Nothing Very Rude Individuals
Cons: Unprofessional Employees
Mediocre 3.0
Cons: There was hair everywhere. All in the bedding. I had to call for new sheets and I got two top sheets. I was to tired to call again. Plus I had to make the bed myself. Also they didn't have a king bed that I paid for instead I got a queen.
Poor 1.0
Pros: Nothing at all
Cons: I think that New Haven Inn is the most disgusting hotel i have ever been in. I checked in on 6/18/2018. The rooms was not well keeped. Old and need of desperate need of repair. There was a hole in the bathroom walls. Carpet was nasty.
Poor 1.0
Cons: There was cracks on the walls, floor, dust on top of tv, holes on the carpet
Okay 5.0
Pros: Price
Cons: Time of breakfast and room temperature
Okay 5.0
Pros: Location
Cons: I saw a roach
Mediocre 3.0
Pros: Not a thing
Cons: Door knob the closet falling off dresser drawer knobs missing and falling off Hotel run down nothing like pictures posted online
Mediocre 2.0
Pros: Nothing
Cons: Hot room, no hand towels, horrible breakfast-- looked like, well used, left overs out of someone's refrigerator-- Scary germs!!! --and in a bad neighbor hood. Would not recommend this hotel.
Good 6.0
Pros: This hotel needs some upgrading but overall it was satisfactory.
Cons: I didn't like that the shower was poorly running, not good at all.
Poor 1.0
Pros: There was a fridge in the room
Cons: Everything else, almost every room had a hole in the door that was just filled in with what looked like toilet paper, bugs in the bathroom, the staff saying "the safest place to be is the 2nd floor rooms"
Excellent 8.0
Pros: The staff were wonderful
Poor 1.0
Pros: Leaving...
Cons: Gross hotel. Pictures are deceiving. Also booked a king bed and got a queen...
Poor 1.0
Cons: I reserved 1 room with double beds non smoking .I called 4 hours before to confirm my reservation but when I got there the guy told me they only had 1 room with 1 bed and when I said no he gave me a smelly room from the smoking sections with my kids .bad
Poor 1.0
Pros: Nothing
Cons: It was so disgustingly dirty that I drove home to new York to sleep and drove back to Connecticut in the morning. I bought cleaning products but there was no helping how disgusting it was. I Did not feel safe either. I Asked for a refund but to no avail.
Mediocre 2.0
Pros: The wifi and location was about the only thing I liked about this hotel.
Cons: The hotel has a noticeable odor as soon as you walked in. The decor throughout the hotel is very dated, still had the old. 19" tube tv in the room. The breakfast was lousy, white bread and bagel seems to be the daily choice,
Poor 1.0
Pros: It's really old and dingy, needs to be updated and cleaned. I didn't have hot water had to change my room and was locked out in the middle of the night when staff changed had to get a new key. They need more than bleach and fabuloso
Excellent 10.0
Pros: The peaceful,relaxing atmosphere and the breakfast buffet were the perfect touch to begin the day refreshed.
Cons: No.
Excellent 8.0
Pros: Good size room. Bed and linens were clean and firm. Only one minus, was TV did not have a remote, otherwise everything was good. Staff was super, as I was coming in late and street signs are not so good, they talked me right in to the Inn. Nice people.
Excellent 8.0
Pros: Everything was as per the expectation. Good for the price. Staff is good and helpful as I had left my jacket there and they called me about that and I got my jacket back.
Mediocre 3.0
Pros: location
Cons: first room had stains all over the floor and bed,no pool,outdated rooms(well the whole hotel)Front Desk seemed like I was an inconvenience,no tissue in rroom,old fixtures.. Just terrible
New Haven Inn - New Haven
Rated no. 15
4.7
Okay 4.7
Based on 308 reviews
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