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Hotels near New York John F Kennedy Airport

Hotels near New York John F Kennedy Airport

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John F Kennedy Intl (JFK) - New York, NY, United States
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Best hotels near New York John F Kennedy Airport

Cleanliness
8.3
Comfort
8.2
Facilities
7.3
Location
8.0
Overall
7.3
Overall 7.8 Good
Based on 848 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.3
Location
8.0
Overall
7.3
Cleanliness
7.3
Comfort
8.0
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.3
Comfort
8.2
Location
8.3
Services
7.8
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.4
Facilities
8.4
Location
9.0
Overall
8.0
Cleanliness
8.4
Comfort
8.2
Location
7.8
Overall
8.0
Services
7.7
Cleanliness
8.4
Comfort
8.1
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.2
Comfort
8.1
Facilities
6.0
Location
7.9
Overall
6.0
Cleanliness
8.0
Comfort
7.8
Location
7.7
Services
7.4
Staff
8.2

Excellent 8.0
Pros: Very clean room and bathroom
Cons: Can hear other people from your room quite loudly.
Good 7.0
Pros: Staff very friendly and rooms clean
Excellent 9.0
Pros: Clean, convenient, comfortable. Pleasant professional staff. Shuttle driver was on time and gracious.
Good 7.0
Cons: I left my laptop there with my battery charger. I was never called to say they had my laptop in their safe!! I had to call and then I was told my laptop wasn't there ,when I asked to speak to a manager then I was told it was in the safe my family member picked it up, they gave her the laptop without the charger I received it about 3 weeks later and there's no charger! I left it there it was on top of my laptop I emailed them I have yet to get a response.
Excellent 8.0
Pros: Close to the airport, clean, good price. THe shuttle situation is a little complicated when you get to JFK (you have to take a train out to somewhere). The shuttle back to the airport was excellent though. Breakfast was as expected. There is not much around the hotel to do but it is an airport hotel so that is to be expected.
Good 7.0
Pros: The room was quite clean. Front desk was helpful. Nice shower.
Cons: Breakfast could have been better. I realize this is the time of covid but two past hotels in two recent weeks had much better selections. Somewhat expensive.
Excellent 10.0
Pros: I like the fact that they also take safety precautions for the guests.. They took the time to explain the guest services available and how to access them.
Excellent 10.0
Pros: How clean the hotel is an the ambiance the staff is professional!!
Cons: No excellent hotel like everything an the been able to move around without any worries!!!!
Poor 1.0
Pros: The water is hot.
Cons: Airport shuttle was a listed amenity. Arriving customers from JFK must ride a public train to a nearby station, call this hotel and wait for their van. Shuttle service to JFK was direct but only ran once per hour. Shuttle hours 4AM to 12 Midnight
Excellent 10.0
Pros: It's cleanliness and it's staff.
Cons: No restaurant or bar
Excellent 8.0
Cons: Check in took to long as they thought our reservation was cancelled
Excellent 8.0
Pros: The price was very reasonable and it was fairly close to JFK airport. Clean, modern room and the lobby staff were very professional.
Cons: It is in a very bad location in regards to street entry and property drive-thrus. There is only one entry and if you accidentally pass it, it is very difficult to get back to it using surrounding streets, and the drive-thrus on the property are narrow.
Poor 1.0
Pros: The Parkjng attendant was great.
Cons: The hotel accused me of smoking when it wasn¿t me. I also took a hot shower and when i opened the bathroom door the smoke alarm went off.
Excellent 8.4
ISN'T worth to pay for a breakfast nothing more than a bagel, cream cheese, banana, yogurt and regular coffee pot. Better off just grab a burger King breakfast just a walking distance from the property
Excellent 10.0
Pros: My room was clean The parking attendant always had my car ready
Excellent 10.0
Pros: It was a nice place, very clean. I will definitely lodge again when I travel to New York.
Poor 1.0
Pros: Location was okay. Parking was horrible.
Cons: Yes. The rooms were very dirty. I changed 3 rooms in 3 nights smh
Excellent 10.0
Pros: The staff, location and cleanliness
Cons: No
Excellent 10.0
Pros: Stuff was very pleasant and helpful.
Excellent 9.0
Pros: It's at a very good Location to the Highway.
Cons: The rooms are small relatively to the rate per night of the Hotel. Parking is an exorbitant fee , there should be a discount for the Clients staying over I think.
Mediocre 3.0
Pros: Location close to airport
Cons: It was too close to street noisy, the heater is extremely loud we could barley sleep and there was constant knocking like construction going on upstairs .. we won't be staying here again.
Good 7.0
Pros: Being able to park on site was definitely nice Considering the neighbourhood It's in,, But $25 in night to park was a bit much..
Cons: No laundry facilities
Okay 4.5
Pros: The shuttle driver who picked us up was great. The location was good. Not a great neighborhood but minutes from the terminal. Picked up at federal plaza and dropped off at our terminal.
Cons: Booked a room with a king size bed. It was at best a full size bed. On the Marriott hotel website the price for both a room with king size bed and two queens beds was the same. When I called down to change rooms I was informed there would be an up charge. The reception staff were very unhelpful.
Excellent 9.6
Conveniently located near the airport shuttle service nice rooms breakfast was included and late checkout of 12pm great for in between flights
Good 7.0
Pros: Hotel is clean, breakfast is good
Cons: We flow in late and got to the pick up location around 10:30pm. The wait of the Airport shuttle was long.
Excellent 8.0
Pros: Very confortable bed located close to JFK
Cons: It's NY everything is expensive
Good 7.0
Pros: Location
Good 6.0
Pros: Breakfast was good
Cons: Noisy.. Room was in front
Okay 5.0
Pros: Early shuttle and breakfast
Cons: The room was crowded with furniture so it was hard to move around.
Poor 1.0
Pros: Staff was kind and gracious.
Cons: Dining room menu extremely limited and there were no options within walking distance. I have some food allergies and therefore cannot eat fast food which was all available. I was there for 24 hours with almost nothing to eat.
Good 7.0
Pros: Very close to JFK with excellent shuttle service. Very good breakfast. Staff is excellent.
Cons: The neighborhood was a little scary. The restaurant was not open in the afternoon.
Good 7.0
Pros: Helpful, friendly staff
Cons: Noisy due to proximity to road and highway.
Okay 4.0
Pros: Close proximity to the airport
Cons: I was assigned a room at the first floor, I can hear lots of noises come from the hallway in the hotel even around 12am at night. The people at the front desk is not very nice, the lady speaks very fast and somewhat impatient when ask for help.
Excellent 10.0
Pros: Our stay was for an overnighter and parking for a week with an early flight. The hotel was clean and comfortable the staff was go out of there way friendly and shuttle to the airport was the fastest I've ever had.
Okay 5.0
Pros: The breakfast and attendant.
Cons: The arrival directions were poor and the driver was rude!
Good 6.0
Pros: Staff, breakfast/restaurant. Shuttle service was good.
Cons: We had to change rooms, very little sleep as airconditioner was very loud. The suriunding are was not good. I would give the hotel a 2.5 star.
Okay 4.2
Cons: My room smelled like a cat box
Poor 1.0
Cons: Website says 24 hour free shuttle from JFK. We arrived at JFK at 230AM, they said last shuttle was at 2. When I complained the next morning they reluctantly refunded the taxi, less the tip. False advertising and pettiness.
Excellent 8.2
Pros: Good, basic accommodations - the halls and rooms are a little tired, but the food was remarkably good.
Good 6.8
Pros: The accommodations were fine and the staff were warm, welcoming, and helpful. The breakfast was decent.
Cons: The shuttle did not run as punctually as indicated by the schedule. The smell in the room was unwelcoming. The steps down to the elevators were annoying with my heavy suitcase.
Good 6.5
Pros: The free shuttle to or from airport
Fairfield Inn By Marriott Jfk Airport - Queens
Rated no. 1
7.8
Good 7.8
Based on 848 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
7.6
Food
6.5
Location
8.3
Overall 7.6 Good
Based on 2,903 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
7.6
Food
6.5
Location
8.3
Cleanliness
6.2
Comfort
6.0
Facilities
6.2
Food
6.5
Location
10.0
Cleanliness
7.9
Comfort
7.8
Location
8.1
Services
7.4
Staff
8.1
Cleanliness
8.0
Comfort
8.3
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.3
Location
8.3
Overall
4.0
Services
7.7
Cleanliness
8.3
Comfort
8.3
Facilities
8.6
Location
8.4
Overall
8.6
Cleanliness
8.1
Comfort
8.0
Facilities
8.5
Location
8.3
Overall
8.5
Cleanliness
8.0
Comfort
7.9
Location
8.1
Services
7.5
Staff
8.2

Poor 1.0
Pros: .breakfast
Cons: Room smell very old. On the internet picture looks good but everything is old. Pillow look like it hv use for 10 years or more. Looks like 1star hotel. Coffee table fly is everywhere.
Excellent 8.0
Pros: The beds were very comfy, the bathroom was surprisingly spacious, and the staff were very friendly.
Cons: The pillows were a bit too soft which is normally the exact opposite of most hotels I stay at. Definitely layer your pillows up.
Excellent 9.0
Pros: Location to JFK airport. Comfortable and clean room, airport shuttle were all great
Excellent 10.0
Pros: Loved the waffles. The bed was so comfy, I had the best sleep,of my kife.
Excellent 8.0
Pros: The connection with the airport was simple and quick. A great choice if you have to overnight at JFK
Cons: If was a bit noisy outside with trucks early in the morning - we were getting up for our flight anyway
Good 7.0
Pros: I only like the staff
Cons: My first night was horrible, there was noise from 1230am-2am from outside and the room next door, I had to call them to switch me the next day, I found a small roach in the bathroom that was a turn off, the sink are so small, people where smoking weed.
Good 7.0
Pros: The best things about this hotel were its location, the above average free breakfast and the helpful staff.
Cons: I did not like the parking situation at this hotel. There is limited parking and a daily fee for parking, but you are not guaranteed a spot if you go out and come back.
Excellent 10.0
Pros: Great location fast check in hot breakfast included with ur stay and shuttle to n from airport
Cons: Paying for parking
Excellent 10.0
Cons: The ac wasnt to cool.
Mediocre 3.0
Pros: Location
Cons: Sheets and bedding also towels unclean
Excellent 10.0
Pros: The courtesy of the staff, good level of service. The shuttle was good and drivers were very nice and open.
Cons: Nothing to report.
Excellent 10.0
Pros: Convenient and clean . The front desk was very polite and courtesy .
Cons: Didn't NO there was not room service . Parking is what it is .
Good 6.0
Pros: Room was generally fine. Hotel location was good for flying in/out, with an airport shuttle from JFK. Basic breakfast included.
Cons: Overall experience was extremely average. Room a/c didn't function. Called the front desk and they promised to send an engineer - no one ever came nor communicated further. Shuttle only runs once an hour.
Excellent 10.0
Pros: The staff were courteous and friendly my overall experience was as wonderful.
Excellent 9.0
Pros: Clean safe and convenient to JFK. Staff was friendly and helpful
Poor 1.0
Pros: Nothing everything sucks
Cons: Everything, no water and customer service kept lying that the water will be on in 1 hour never came on until 4 hours later made me late for my function, breakfast sucks cold and dry, customer service has a nasty attitude. Not helpful
Good 7.0
Pros: Cleanliness
Cons: The night staff at reception are unprofessional and rude. The parking policy is dissatisfactory. I was forced to park on a residential street after being assured as a Hilton Honors member that secured parking on site would be available.
Poor 1.0
Pros: I reserved a king size bed they gave me a double. No microwave in the room I had to use microwave in main lobby. Air conditioner did not work properly. Overall looks like hotel is on its way to declining.
Excellent 10.0
Pros: Customer service is excellent. Rooms well kept.
Cons: No
Excellent 10.0
Pros: The staff at the front desk was great the very clean Hotel next time am in Town I see myself staying their!!!
Cons: No it's great
Mediocre 3.0
Pros: Parking and breakfast was good
Cons: Did care for the bathroom and beds
Mediocre 2.0
Pros: Located close to airport & family. We stayed at this location a couple of months earlier & loved it but this time was not so good.
Cons: Yes the TV in 1 of the rooms did not work & the air conditioner in neither room worked up to its potential it stayed at 76 degrees then entire time we there which was 3 days
Good 6.0
Pros: Proximity to airport
Cons: Availability of drinkable water
Good 6.0
Pros: Front desk staff were very patient and helpful.
Cons: Noisy. Could have been cleaned more.
Excellent 9.0
Cons: The ice Machine are not working on every floor.
Excellent 10.0
Pros: convenience and an incredibly helpful staff
Cons: no
Okay 5.0
Pros: Nothing
Cons: The fact that they charge $75 for early check in plus $21 for parking that is not fair
Okay 4.4
Broken shade in our room - Water mark all over ceiling - Gum chewed left on bed side -Over all need an update and better cleaning staff.
Okay 4.0
Pros: Convenient location.
Cons: This trip was less than pleasant in a variety of ways. They¿ve cut back on breakfast offerings, room supplies and this made for a less than positive experience compared to former visits.
Good 6.0
Pros: It was front desk was nice. They oversold parking and I didn¿t have a spot when I came back but they squeezed me in on the curb. I don¿t think I should be charged for parking if there are no spots.
Cons: I was disappointed to find the tub dirty. Also there were many people hanging out front some smoking marijuana. I could not bring my children here. I was dissatisfied with the smoke alarm going off at 8:30 am. It was like a test chirp but it happened 3-5x
Mediocre 2.0
Pros: Location
Cons: Internet climate availability not enough towels in the room
Okay 5.0
Pros: Staff were friendly and accommodating. Close to airport. Free airport shuttle (though it takes a while to get to the shuttle location at JFK)
Cons: 1st room reaked of smoke, especially in bathroom. Switched rooms, also smelled like smoke. After hand washing my masks and hanging them in the bathroom, they smelled like smoke. Strange perfumed scent in lobby.
Okay 4.0
Pros: The staff was very responsive in ensuring that I was picked up and delivered best room available.
Cons: Everything smelled like marijuana! Guests were walking by me high. Elevator smelled like someone had just lit up & smoked! 12th floor and room was somewhat bearable but still smelled like marijuana. Funny.. when I checked in I signed a NO SMOKING lette
Okay 4.0
Hair all over the bed
Poor 1.0
Cons: They charge me for having an accident of a women’s monthly health issue $100 RIDICULOUS!!! I have never been charge for that before at any hotel, the toilet was clogged and they gave us a non working plunger to use, and the second floor hallway re
Mediocre 3.0
Pros: Staff was friendly, professional and accommodating.
Cons: Multiple issues in room.
Poor 1.0
Cons: Rooms smells of cigarette and majuriana
Okay 5.0
Pros: It was close to the airport and newer.
Cons: The rooms reeked of smoke, I was with my teenaged daughter and had to be moved twice. It's a shame that JFK doesn't have some really nice hotels...most are overpriced and mediocre at best. You can stay at a 4 star hotel in Manhattan cheaper these days!
Good 6.0
Pros: The receptionist were very friendly and accommodating
Cons: I didn’t like the fact that as a guest you are required to pay for parking. The bathroom tub was clogged and the sheets were soiled
Good 7.0
Pros: Rooms are clean and staff is professional
Cons: Hallways and elevators have strong smell of marijuana.
Good 7.0
Pros: Professional and courteous staff
Cons: Hallways and elevators had very odor of marijuana but it may have been that night only. I don’t blame the hotel but I do blame the idiots who think it’s ok to smoke dope in the hotel rooms.
Poor 1.0
Pros: Close to airport
Cons: We did not have wifi or cable during our stay, was also not aware that the complimentary breakfast was a pre packaged bagged breakfast.
Poor 1.0
Pros: Kids making noice people screaming in hall slamming doors smoking marijuana in room it stinks really bad experience...never again.
Okay 5.0
Pros: They packed breakfast 🥐 Coffee ☕ was very good.
Cons: Staff was not helpful. They only say Yes or No.
Okay 5.0
Cons: Sink in bathroom to small
Mediocre 3.0
Pros: Location.
Cons: The front-deskperson did not wear a mask and was offended when we wouldn't approach them. None of the other guests wore masks either.
Poor 1.0
Pros: Staff
Cons: Didn’t sleep all night. Every time somebody from upstairs was using toilet out toilet was making the loudest noises
Okay 5.0
Cons: The shower was not working correctly and the ac was noisey
Poor 1.0
Pros: I am a gold elite member they charge me $15 for parking there was no breakfast which was included the room was loud with the air conditioning vents there was one towel it was terrible I would never go back to the hotel as a matter of fact I checked out
Cons: The first room was an adjoining room kept me up all night with the other room playing video games had to change rooms that room was a noisy with the air-conditioning then I actually left that night and never stayed
Okay 5.0
Cons: The hotel was noisy and you could hear the person in the room next door no privacy
Okay 4.0
Pros: The staff were very pleasant during the check-in process.
Cons: The bed sheets were very dirty and it made the overall all experience extremely uncomfortable
Mediocre 2.0
Cons: The room I was assigned had an extremely noisy heating system which roared to life every 10 minutes with loud banging guaranteeing no sleep. As well, the previous occupant's soap was left in the shower.
Mediocre 2.0
Cons: I found dried blood on the bed sheets and duvet. The room was allegedly cleaned. Really disgusting. The staff (at least one of them) was apologetic and accommodating but the others showed confusion as to why I was upset.
Mediocre 3.0
Pros: There were bed bugs, I woke up with multiple bites and I informed the front desk upon check out.
Cons: Room cleanliness
Poor 1.0
Pros: Nothing
Cons: Not clean, bad breakfast
Good 7.1
Pros: Location and shuttles to airport
Cons: I picked this hotel specifically for the pool. I used the filters in the kayak app to select for hotels with pools. There was no pool.
Excellent 8.0
Pros: Attentiveness of staff during breakfast
Cons: Limited food options nearby
Excellent 10.0
Pros: Front desk staff was very friendly and hospitable-especially Ranata. Rooms very comfortable. 24 hr. hot drinks available and hot breakfast. Shuttle service.
Excellent 8.2
Pros: The Hampton Inn JFK was a great place to get some rest when you have to layover for a flight. The shuttle was a quick ride and the drivers where very friendly. Would definitely recommend this Hotel and I will stay here again next time I have a JFK layover!
Mediocre 3.0
Pros: Proximity to airport, breakfast inclusion.....
Cons: Staff misleading guest, dishonesty, be aware of misleading parking charges.
Excellent 9.1
Pros: The room was very clean, the bed very comfortable and the pillows are the best. We laid in bed and were sleeping within minutes.
Cons: One of the 3 shuttle drivers, Darren. He was extremely rude, not only to us, but to a foreign student and others as well. He went as far as not opening the shuttle door for a kid until he, the driver, was ready. We sat in the shuttle dumb founded by his actions. We were not able to report this because we were running late. I hope he does not work there for long, he will cost this wonderful hotel many customers. He should NOT be in a customer service position.
Excellent 8.5
Pros: A very comfortable and clean hotel close to JFK
Good 7.4
Pros: Very convenient to the airport and long term airport parking.
Cons: Limited and expensive parking.
Okay 4.6
Cons: The AC wasn't strong enough to cool down the room. The shower drain was flooded so when taking a shower it wound not drain down it would continue to get clogged
Hampton Inn Ny-Jfk - Queens
Rated no. 2
7.6
Good 7.6
Based on 2,903 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
7.2
Location
8.0
Overall
7.9
Overall 7.6 Good
Based on 1,554 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
7.2
Location
8.0
Overall
7.9
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
8.4
Comfort
8.5
Facilities
8.5
Location
8.8
Overall
8.4
Cleanliness
7.8
Comfort
7.6
Location
8.0
Services
7.3
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.0
Services
7.8
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.2
Comfort
8.0
Facilities
6.4
Location
8.0
Overall
7.4
Cleanliness
7.8
Comfort
7.6
Location
7.7
Services
7.2
Staff
8.1

Okay 5.6
They are still the one for us.
Good 7.0
Pros: Inadequate
Cons: Everything was cold; no splenda for the coffee
Good 6.0
Pros: The staff was friendly and helpful.
Cons: The rooms were out dated. There was a lot of men that was not staying in the hotel in the parking lot everyday.
Okay 4.0
Pros: Location
Cons: Very noisy the entire night because of traffic and people partying, smoking.
Good 7.0
Pros: Close to the airport, really clean, and convenient for the short stay since our flight was cancelled
Cons: N/a
Excellent 8.0
Pros: The AC didn't work very well. Also, there was advertisement for a free breakfast from 6a - 9a and that's false.
Cons: False advertisement and rude staff.
Excellent 8.0
Pros: Very quiet, clean and close to everything. Cleaner than I expected for the area. Very pleased.
Cons: No
Good 7.0
Pros: Free Shuttle to the airport
Good 6.0
Pros: The staff was excellent and very courteous.
Cons: Very thin walls, no great food options on site or nearby, shuttle times to the airport were only once an hour, halls smelled like weed
Excellent 10.0
This hotel was affordable, comfortable, clean and efficient - great assistance from hotel staff as well PLUS complimentary Shute service to JFK !!! Holiday Inn express Kennedy Airport is an excellent choice!
Excellent 10.0
Cons: Limited parking bad heating system
Excellent 8.0
Pros: The view and the closeness to the airport
Cons: Rooms should be cleaned daily Not once a week especially in todays COVID-19 era
Excellent 10.0
Pros: The hotel was really close to JFK. Nicely located over looking a highway, i was entertained watching cars pass by night .
Cons: Overall great experience.
Excellent 8.0
Pros: It was lovely that the hotel shuttle took me to the airport when I waited at the lobby at 8.30 pm, even though shuttle services are only at the top of the hour. Kudos to the shuttle bus driver who went beyond the call of duty !
Cons: Only very minor things. My room was facing the main expressway and if you open the windows it gets really noisy! The cleaning of the carpets outside my room on the last day took an extremely long time and was extremely noisy.
Good 7.0
Pros: Very clean nice decor
Cons: The heat wasn’t working properly
Excellent 10.0
Pros: Everyone was friendly
Cons: Couldn’t ask for anything better
Excellent 10.0
Pros: Beautiful
Cons: It was perfect thank u
Poor 1.0
Cons: Poor customer service and the room had stains on the sheets when asked for new sheets I had to make up the bed my self there were no house keeping staff also little hairs on towels and wash cloths. Remind you it was 6:45 in the evening with no staff.
Excellent 10.0
Pros: Location
Cons: My room felt small as if I couldn’t move around the sink leaned so nothing I placed could stay on top everything would fall off there was no room for a toiletry bag or hair brush
Good 7.2
The Holiday Inn Express is near to JFK Airport and has a free shuttle bus operating 24hrs from Federal Circle Air Train Station. The shuttle arrives at JFK every 20 minutes and leaves the hotel at the hour every hour. At JFK you can get the Air Train from all terminals. At Federal Circle go down to ground level turn right and walk along the covered walkway and you will see various hotel shuttle buses. The hotel itself is typical Holiday Inn Express. There is free coffee and tea in the lobby, two computer desks and the normal facilities in the room.
Good 7.0
Pros: Close to JFK.
Cons: TV not working at all. Must been out for awhile they had a printed notice next to it.
Excellent 8.0
Pros: Pleasant front desk and clean room great location
Cons: The breakfast was not great but complementary so it is what it is
Good 6.0
Pros: Physically close to the airport, (-10 minutes by shuttle) had free/lit a place to park my car, free hourly shuttle to JFK, staff were ALL extremely friendly and helpful!
Cons: Location was not in a "good" area...don't leave anything of value in your car.. Breakfast was ok... The TV was worse than old "rabbit ear" reception...don't know how long that has been going on. Nothing w/in walking distance to eat.
Good 6.0
Pros: Close to jfk international airport
Okay 5.0
Pros: Superior staff! We arrived at 1 am after a flight from the west coast with two young children to prompt ,friendly service. We overslept the following morning, missing breakfast, however an employee was kind enough to grab the kids yogurt and juice.
Cons: Room smelled like marijuana, but was clean. Curtains did not close all the way and there was a very bright sign just outside our window. Light, coupled with expected noise from the street, made it difficult to fall asleep.
Excellent 8.8
Cons: Marvin at the frknt desk was great!!! Shuttle picked me up 5 minutes after i arrived at the pickup area, but just lucky!! The driver had the van warm and was very nice
Good 7.0
Pros: Shuttle service was not as then other hotels provide in the same vicinity.
Cons: Shuttle service
Good 7.0
Pros: Location to the airport was incredible
Cons: Beds were uncomfortable
Good 6.0
Pros: location to JFK. Breakfast OK
Cons: Nothing located nearby except for airport. Gave us the smallest room. Could not walk down one side of bed as up against wall.
Okay 5.0
Pros: none
Cons: location
Mediocre 3.4
Pros: Shuttle
Cons: Price adjustment Adjusted over $120 a night to $270 a night when my reservation changed to 1 day earlier check inn They took advantage of weather restrictions at traveler ecpensr
Okay 5.0
Cons: Noise...we were near dining area and you could here people going to and fro
Poor 1.0
Pros: I did not like the fact that when asked questioned the staff would be rude to you and then start speaking in a different language (talking about you) and laughing. We stayed out in the cold because of the treatment and only slept in hotel, did't enjoy it
Cons: The hotel amenities were limited. The staff could not understand the basic question for a person traveling. You would think since we were near the airport we were from out of town and would need some guidance. The room services crew was rude and mean.
Okay 5.0
Pros: Free parking
Cons: The room smelt horrible.
Mediocre 2.0
Pros: Location to airport was great, no cab needed because hotel had shuttle, complimentary breakfast was good.
Cons: No HD TV; No TV at all 4 Yankees game; Air conditioner banged loudly; Bathroom had no sink counter for toiletries, Would not give receipt, Shuttle started at 8:00 AM but Ineeded to be at airport ealier.
Mediocre 3.0
Pros: Location
Cons: Mildew smell from airconditioner
Okay 4.0
Pros: Location was great near JFK.
Cons: Parking is limited, and on top they closed 1/2 the parking the night we stayed. Room wasn't the cleanest, but it did the job for the late night arrival into JFK.
Okay 4.0
Pros: staff were friendly and helpful
Cons: location bit hard to find. room below street level. carpet worn and dirty, smoke alarm malfunctioned until fixed. After checking in near midnight, housekeeper knocked on door at 9 AM to ask what time we were checking out. Annoying and unnecessary.
Okay 5.0
Cons: Toilet in room was blocked on arrival and overflowed the next morning. Lift in lobby did not work and we as guests had to carried our luggage down a flight of stairs to use another lift.
Mediocre 3.0
Pros: It was close to the airport
Cons: The holes double charged me charge my charge my card without my autherazation highly upset had to wait a total of six days for the. Release of my deposit of fifty dollar
Okay 4.0
Pros: Nothing came to mind .....
Cons: 1. Door of the room somewhat not straight, left a gapping space - could hear all noise out the hallway. 2. Running water of The faucet is so very weak. 3. Not enough parking space. 4. Did not feel like a 2.5 star hotel - more like 1.5. 5. First and
Poor 1.0
Pros: Location
Cons: This hotel was over priced and the room was extremely small. It was like fitting two beds in a room that is made for one full size bed.. The breakfast hours were unreasonable for the weekend
Good 7.4
Pros: Proximity and cost were good for a stay near JFK
Cons: Room was small and no linen change was provided from one day to another
Poor 1.0
Cons: When I arrived at this hotel at 1:30 am, the staff told me that was no room left even my room was prepaid. Although the Holiday Inn Exp have arranged and tranfered me to the Long Island Marriott. However, this roperty located 16 miles away
Poor 1.0
Pros: location and the brand name
Cons: bad staff attitudes, stinky corridors and room, dirty public area, poor breakfast, noisy, room door can't seal with big gap
Okay 4.0
Pros: Location Staff
Cons: Size of room Breakfast
Okay 5.0
Pros: Good breakfast, airport shuttle. Clientele was fine.
Cons: Neighborhood is very industrial. Hotel states it is under renovation, my floor wasn't there yet. Side facing the freeway is noisy.
Mediocre 3.0
Pros: Close to jfk
Cons: Road noise & noise from the hallway
Poor 1.0
Pros: THE HOTEL ROOM 408 HAD NO PHONE , NO TV , NO CLOCKS ALL ITEMS WERE NOT WORKING horrible HOTEL
Mediocre 2.0
Pros: Nearby airport.
Cons: Too close to highway. Very next of highway. Too noisy. No shower curtain. Carpet smell..room is small like a hotel in Japan. Because of highway noise, i could not sleep two nights
Excellent 9.1
Pros: This hotel was very close to JFK. After hopping off the plane and looking for the AirTrain, we got off at Federal Circle (the train is free when getting off here, but if you want to go into the city via train, the AirTrain is five bucks). Then, walk out past the car rental places to the shuttle buses. There are a few hotels around the HIExpress that you may be able to take their shuttle. Breakfast included hot food, such as sausage, biscuits and gravy, and pancakes.
Cons: The hotel was not in the best part of town, so plan on not walking to dinner. :) You will probably find yourself catching the tram back to the airport to catch the AirTrain to go to the city.
Mediocre 3.0
Pros: The location to the JFK airport was its greatest attribute.
Cons: Many things. The vending machines were all fragged. There were some VERY shady guests that seemed to either be patrolling the premises and constantly - loudly reentering and exiting rooms. The upkeep is also fading virtually everywhere on the premises.
Excellent 9.7
Pros: Family members stayed a night to be close to a family celebration at another location. The staff is pleasant and very helpful. The room was clean and comfortable. WiFi and shuttle to JFK is a definite plus.
Cons: There could be an improvement on the key card system for the room. It was challenging to open the door.
Excellent 8.8
Pros: The staff, location and complimentary airport shuttle was the absolute best!
Cons: Needs to be updated
Excellent 8.0
Pros: Clean nice . Good service at the front desk Comfortable bed Good breakfast
Cons: None
Excellent 9.4
Pros: Totally worth the price. It's beyond my expectation. The room is competable to a four star hotel room.
Cons: Only one shuttle an hour.
Excellent 10.0
Pros: FREE SHUTTLE TO/FROM JFK, FREE BREAKFAST, COMFORTABLE BED, FREE WiFi
Excellent 8.0
Pros: The location
Cons: Floor
Holiday Inn Express Kennedy Airport - Queens
Rated no. 3
7.6
Good 7.6
Based on 1,554 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
7.9
Food
6.5
Location
8.3
Overall 7.6 Good
Based on 749 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
7.9
Food
6.5
Location
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
7.0
Facilities
7.0
Location
7.3
Overall
7.3
Cleanliness
7.8
Comfort
7.7
Location
8.2
Services
7.5
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
8.3
Facilities
7.6
Location
8.0
Overall
7.6
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.6
Cleanliness
8.2
Comfort
7.7
Location
8.4
Services
7.7
Staff
8.5
Cleanliness
7.6
Comfort
7.7
Facilities
7.8
Food
6.5
Location
8.2
Cleanliness
7.8
Comfort
7.8
Location
8.4
Services
7.4
Staff
8.4

Excellent 10.0
Pros: Loved the timeliness of the shuttle and help received. The room was clean and comfortable.
Excellent 9.0
Pros: The staff was nice & responsive.
Cons: I did not have room service & enough towels.
Mediocre 2.0
Pros: Way overpriced. More like a two star hotel. Its only saving grace is the staff. They were wonderful.
Cons: Everything was shabby: carpets, walls, furniture, even the shuttle. Only the people were first rate.
Excellent 9.0
Pros: Location, neatness of the room. Staff were warm and welcoming. Not far from my final destination .
Cons: Nothing
Poor 1.0
Pros: Nothing
Cons: The room was dirty. I was told to change the sheet myself. Horrible experience. The bathroom was full of hair.
Okay 5.0
Pros: Front desk staff were pleasant and friendly at check in.
Cons: The room looked a bit dated. The barn door on the bathroom was hard to open and close. The toilet seat was loose and there wasn't any hand soap in these covid days.
Excellent 10.0
Pros: Very clean
Cons: N/A
Good 7.0
Cons: Room wasn't ready til after 3pm
Okay 5.0
Pros: Closeness to JFK and the shower was nice.
Cons: The room was old, humid, A/C was super loud, carpet and curtains were very stained, and the mattress felt old and worn in.
Excellent 8.0
Pros: The location and shuttle service.
Cons: I did not like that my room was only scheduled for 1 day of cleaning and that I had to call daily for clean towels.
Okay 4.0
Pros: Not far from JFK Airport
Cons: Cleanliness was lacking
Excellent 10.0
Pros: Clean hotel space and residence, efficient and friendly staff.
Cons: No.
Poor 1.0
Pros: Not as described.
Cons: Mosquitoes
Excellent 8.0
Pros: The location
Cons: The microwave and refrigerator are never cleaned each time I stay. I spend time cleaning.
Good 6.0
Pros:  
Cons: the pictures that were shown were not the same as the actual room that was given to us
Excellent 10.0
Cons: Yes the floor in the room was dirty
Okay 4.0
Pros: It was close to the airport
Cons: The elevator did not worked in the morning and we had to clim down with our luggages from the 7th floor.
Good 6.0
Pros: Location,price.
Cons: For a Marriott property it is very run-down with dirty areas.
Poor 1.0
Pros: Zezo
Cons: Courtyard marriot is a garbage. I will never go there anymore for the rest of my life
Excellent 8.2
Pros: Comfortable bed and good location. Staff was very friendly and helpful.
Cons: Due to the COVID quarantine, there’s not much to evaluate. Social distancing and lack of supplies made this a less than ideal visit, but it’s understandable under the circumstances.
Excellent 10.0
Cons: the bathroom toilet too small, shower was not adequate water spew all over the floor.
Good 6.0
Pros: The room decor
Cons: The bathroom was way too small especially the tub an why no complimentary breakfast
Good 6.0
We stay at two different airport hotel for our arrival and departure. Crown Plaza JFK - room bigger Courtyard - have the USB port for charging, whereas Crown doesn't. Crown Plaza - free breakfast.
Okay 4.0
Pros: When checking in the front desk agent was rude. Refused to accept my elite status (they do at other bonvoy hotels including the one I moved to the next day because of the front desk. 1star hotel here and 0 star service
Cons: The front desk staff that checked me in. No respect and extreme use. Lied about what she was able to do. Horrible experience I hope no one else has to deal with her again
Mediocre 3.0
Pros: nothing
Cons: No air conditioning and no perks/customer service
Excellent 8.0
Pros: I booked a room here after Delta refused to let me on a flight (long story, but this hotel basically saved me) and I couldn't book another one out until the next morning. Hotel employee at the front desk shower so much compassion and understanding and was
Cons: I was a little nervous as a solo female traveler when the elevator doors opened and a whole bunch of NYPD officers walked out.
Good 6.8
Cons: Smelled like animal urine in the lobby and in the hall outside our room. A/C didn’t seem to work.
Excellent 10.0
Pros: Menu and availability of food and drink. Staff was very hospitable and did everything possible to make my stay comfortable and relaxing
Cons: No
Excellent 10.0
Pros: This hotel had everything you need, comfortable bed, the room was very clean, it has a gym, laundry room, you can grab a Starbucks coffee without leaving the hotel. It was private,quiet and had excellent staff. I will stay here the next time I'm in NYC.
Cons: Nothing I can think of, perfect location and access to everything you need.
Excellent 10.0
Pros: It takes a while to get to a JFK hotel, especially via subways and shuttles, so it is nice to come into a clean and updated room. My daughter and I had a long day getting there, and were relieved to lie down in a comfortable and clean bed.
Excellent 10.0
Pros: All the staff were super pleasant! Check in was a breeze.
Okay 5.0
Pros: proximity to JFK and the shuttle service
Cons: Rooms seemed small
Poor 1.0
Cons: They billed me for staying after I prepaid with you. And I still have not got my money back.
Excellent 10.0
Pros: The employees were great!
Cons: Everything went great
Okay 5.1
Pros: Bed
Cons: Dirty water in shower and sink. Water made me sick
Good 6.0
Pros: the room was clean, roomy and the bed comfortable. There were actual glass glasses in the bathroom and a Keurig coffee maker which is better than usual hotel room drip.
Cons: the elevators were not working on the morning of our departure. Fortunately, we were on the second floor and the staff quickly came to carry our luggage down the stairs. They don't have a parking lot. Fortunately there was some curbside parking.
Okay 4.0
Pros: close to airport
Cons: halls were dirty, chipped bathroom, hard pillows, poor lighting
Good 7.0
Cons: I booked a king size bed and they gave me a double bed room with no explanation.
Okay 4.0
Pros: The convenience of being an airport hotel.
Cons: The server at Nosh; the restaurant near the hotel lobby was horrendous yet she got 18% gratuity.
Mediocre 3.0
Pros: Staff at cafe on groud floor is really friend.
Cons: Guaidance about Hotel shuttle bus was really bad. I wait for the bus at federal circule more than 50 minuites in cold weather even though I have called three time to ask the bus.
Excellent 8.5
Cons: Wish there was some breakfast included with the cost of the room.
Courtyard by Marriott New York JFK Airport - Queens
Rated no. 4
7.6
Good 7.6
Based on 749 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.9
Facilities
8.6
Location
7.8
Overall
8.2
Overall 7.5 Good
Based on 937 reviews
Cleanliness
8.1
Comfort
7.9
Facilities
8.6
Location
7.8
Overall
8.2
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.0
Comfort
7.8
Location
7.7
Services
7.4
Staff
8.1
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.1
Comfort
8.1
Location
7.8
Services
7.8
Staff
8.1
Cleanliness
7.9
Comfort
7.9
Location
7.5
Services
7.7
Staff
8.1
Cleanliness
8.3
Comfort
7.9
Facilities
10.0
Location
7.8
Overall
9.0
Cleanliness
8.2
Comfort
7.8
Location
7.9
Services
7.4
Staff
8.2

Good 6.0
Pros: The staff was pleasant, helpful and friendly.
Cons: There was a roach in the bathroom and the toilet was running water anytime some else flushed the toilet in another room. The location is near sanitation so when you exit the hotel the smell isn't pleasant. You have to pay $30 a night to park. If not you're driving around fighting for parking.
Good 7.0
Pros: It was no breakfast.
Cons: Change the towels or use a different product to wash them.
Excellent 8.0
Pros: Convenient but no complimentary breakfast
Cons: NA
Mediocre 3.0
Pros: It¿s a good property. Friendly staff.
Cons: This hotel listed airport shuttle as one of its amenities. As an airline employee, the availability of a shuttle is crucial to my decision on which hotel to pick. The net result was an extra $40 tacked on to my commuting expenses.
Poor 1.0
Cons: The hotel is very outdated. It¿s definitely not worth the price. It¿s just a big mess. Should be demolished and built a new, modern, fresh , clean structure with update room , furniture, sheets, bed , mattress, shower, bathroom¿¿it¿s just disgusting
Excellent 10.0
Pros: Perfect location close to the airport (though surrounded by drab industrial storage areas), exceptionally helpful and friendly staff, nice gym.
Excellent 8.0
Pros: Clean and near the airport
Cons: No shuttle service to the airport
Excellent 10.0
Pros: Location was perfect
Cons: Nothing.
Mediocre 2.0
Pros: Parking fee, I reserved a king bed and went I get there it was only full beg the bathroom poor I took a shower and it flow beg uncomfortable, is a shelter as well, I have to check early because it was uncomfortable and I get bits not sure if it was beg bugs
Cons: At least change the beg and the fix the bathroom
Good 6.0
Pros: The location. Rooms are clean and nice.
Cons: The front desk are non professional. The duty manager is so mean that she did not reimburse me for the shuttle service that was suspended. It was not clear that the shuttle service has been suspended! She refused to pay for an alternative Taxi.
Poor 1.0
Pros: Location
Cons: a lot
Excellent 10.0
Pros: The caring staff
Cons: No
Excellent 9.4
Pros: Cannot remember wating breakfast at the hotel.
Cons: Understanding how to be picked up at the airport very confusing.
Excellent 10.0
Pros: My flight was cancelled and this hotel had a vacancy. Hotel employee was very nice and the location was ideal!!!
Excellent 8.0
Pros: The staff was amazing!!!!
Cons: The hotel is in serious need of a remodel!!!!! It's falling apart!
Good 6.0
Pros: It was close to the airport.
Cons: Had do not disturb sign on door yet housekeeping knocked at 7(!)) and 11am. Engineering knocked at 8am. Was not told during check in that I needed to pay extra for breakfast. Requested late check out and the front desk still called at 11. Total disruptio
Excellent 8.0
Pros: Proximity to JFK, shuttle service.
Cons: No.
Excellent 8.8
Pros: The staff here were all very kind and quick to introduce themselves and ask if they could help us. They were all very helpful and attentive. Convenient airport shuttle very 30 minutes. Uber eats available.
Cons: The location doesn’t provide an easy access walk to anywhere. $19.99/breakfast seemed steep to me, traveling with a family of four with no company to reimburse for the cost... seriously $20.00/person?
Good 7.0
Pros: Convenient to JFK. Professional staff.
Cons: The air conditioner and the motor to the refrigerator were extremely loud. Couldn't sleep. Hallway to room full of mosquitos
Excellent 8.0
Pros: We only stay one night and it very nice
Cons: We did like the hotel
Excellent 8.0
Pros: Clean rooms close to JFK with friendly staff.
Cons: Shuttle to airport consistently ran 10 minutes behind schedule.
Okay 5.0
Pros: Close to JFK-Airport, shuttle to the airport
Cons: Rooms are not good designed. In the bathroom the mirror covers the socket f.e. for the hair dryer. The bed and the cabinet are so close that you need to step over the bed to get into the room. Staff unfriendly. Both is a no go for this price category.
Excellent 10.0
Pros: Professional and friendly staff!
Good 7.0
Pros: Airport transportation fridge and microwave in room.
Cons: Room phone was not working and toilet started to run last day there.
Excellent 10.0
Pros: Excellent breakfast in a clean and friendly facility.
Okay 4.0
Pros: Location and price. My wife was flying international from Europe and I came from West coast. We wanted to stay near airport and even though $--- a night before fees and taxes is not so cheap, because of the location I'd call it a deal.
Cons: I called for shuttle from Federal Circle and I'm told 5-10 mins. I waited freezing outside, other shuttles make several times. Called them back 20 mins later, now 20 mins and left them my number. 45 mins and no show up, asked my phone again!!! Get Lyft!
Excellent 8.2
Pros: Very friendly staff. Our flight in was delayed by 4 hours. I called the hotel and when we arrived at 2:30am the shuttle was waiting for us. Friendly and efficient front desk personnel both at night and in the morning.
Poor 1.0
Pros: location
Cons: Unfriendly and rude staff, Coffee machine in the room not working,No heater room was freezing cold, Airport shattled was 45 min late to fetch us for airport.
Okay 5.0
Cons: You have play parking
Okay 5.0
Pros: location convenient to JFK
Cons: Bed made noise overtime I move in it.
Good 6.0
Pros: Close to JFK
Cons: Rooms need reinovation
Mediocre 3.0
Pros: Location
Cons: Arrived on FRI night, the clerk said he couldn't find our reservation for the 2nd night. After 20 min, he found the reservation but said we had to check in again for the 2nd night. Check-in the next day took 30 min. Finally, I lost my temper & left.
Poor 1.0
Pros: Front desk staff was nice
Cons: The beds are hard as a rock. The AC broke and they fixed it only for a short time and stopped working again that night. Not what you would want from a Hilton Hotel.
Poor 1.0
Pros: Really but experience never go back. Staff is so poor
Cons: I not like anything
Good 6.0
Pros: Location
Cons: service level can improve
Okay 4.0
Pros: The staff were very nice and helpful.
Cons: The handle for the water in the shower was broken and it was very difficult to control the temperature of the water. The refrigerator made a very loud humming noise and had to be unplugged in order to sleep. The rugs were old and dirty looking.
Okay 5.0
Cons: Much prefer to stay at a Hampton Inn. The free breakfast at a Hampton INN was 17.50 per person at the Hilton Garden Inn. Parking was $21.50 per day.The room was small. The comparison with the Hampton Inn may not be fair, I never stayed at one near JFK.
Mediocre 2.0
Pros: Location Access to JFK
Cons: Understaffed...line chking in/out 1 receptionist 0500 Van to a/p: driver pulls up late , gets out - goes inside. Never comes back?! Other van shows 0615. By time we load & launch we're 24 min late BAD!AP Vans for AIRPORT hotel hv to run like clockwork
Okay 5.0
Pros: Location
Cons: They had no extra cots for the room,no extra linens, no luggage carrier and gave me the wrong room number at first so I had to wander the hallway searching for a room that didn't even exist! Eventually got the right room number given to me!
Good 7.0
Pros: It did have off-street parking although it was $21/night.
Cons: I had asked for two additional bath towels at the front desk. The attendant said housekeeping would bring them up shortly. No towels were ever delivered. Items in their snack shack are expensive. $2 each for the tiny half-pint milks and $3 for soda.
Good 6.0
Pros: Location and shuttle to airport
Cons: Cleanliness, Over all odor in hotel, and room.
Hilton Garden Inn Queens/JFK Airport - Queens
Rated no. 5
7.5
Good 7.5
Based on 937 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
6.8
Location
7.8
Overall
7.2
Overall 7.5 Good
Based on 785 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
6.8
Location
7.8
Overall
7.2
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
7.8
Comfort
7.9
Location
7.5
Services
7.2
Staff
8.1
Cleanliness
8.0
Comfort
6.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
9.0
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
9.0
Cleanliness
8.2
Comfort
8.1
Location
7.8
Services
7.9
Staff
8.2
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.1
Comfort
8.1
Facilities
5.6
Location
7.9
Overall
6.0
Cleanliness
7.7
Comfort
7.8
Location
7.3
Services
7.2
Staff
7.6

Mediocre 3.0
Pros: Terrible staff. Airport shuttle took forever. Average room. Not worth the rate charged in my opinion. Best thing about it is it’s proximity to JFK airport.
Cons: Staff Cleanliness Room Airport shuttle
Excellent 10.0
Cons: Too difficult to connect to wifi
Excellent 9.0
Pros: The staff were very accommodating. The room was very clean. Received complimentary parking for the night.
Cons: The shower curtain was a little dirty
Poor 1.0
Pros: I like the location
Cons: The stuff lies to me and charge me for a late checkout. Before booking the hotel I called them first and they were were agree. I was surprised for the fee
Excellent 10.0
Pros: The room was very nice and very clean
Cons: No microwave oven
Excellent 10.0
Pros: It was very clean and they cleaned my room every day
Cons: The room was small and the location was a bit off but it was great other wise
Good 7.0
Pros: Prices
Cons: This is a homeless shelter that they use as a hotel
Okay 5.0
Cons: They told me that they have shuttle from the airport but when I called they told me that I need to take the train.
Excellent 9.0
Pros: The staff and room was comfortable and nice!
Cons: They didn't clean my room early enough and missed a day that I was staying!
Good 7.0
Pros: The young lady at the desk was unbelievably nice , professional and couldn't do enough for us , what a professional. Like to say thank you to her .
Cons: The one thing that I really didn't like was the fact that when we were checking in we were told that it would cost us $24.00 to park our car on the Holiday Inn Property . I never heard of such a thing. I thought that was so Tacky and undermining .
Poor 1.0
Pros: It was close to an event that I was attending
Cons: There were groups of men hanging out at the facility who looked suspicious and it made me feel very uncomfortable. When I returned at night it very scary. I later googled the place and it stated that it was being used as a homeless shelter
Okay 4.0
Pros: The beds we're comfy staff was polite
Cons: The moldy smell and dingy curtains.. Noticably all the ppl loitering outside on property during COVID-19
Excellent 10.0
Pros: The bed
Cons: No
Excellent 10.0
Pros: Convinced
Poor 1.0
Pros: Terrific staff. Very clean rooms. Airport shuttle service still operating in these trying times.
Cons: The following amenities are not available as of June 8, 2020: Fitness center, business center, public restrooms, restaurant. Cheaper JFK hotels can be found that still have these services available for use. Look for those properties instead.
Poor 1.0
Pros: The location was convenient to where I needed to frequent.
Cons: The hotel charges $24 a day to park in their lot, forcing guest to park on the street. The room was the size of a closet and the reception desk was staffed with an unprofessional and rude employee.
Good 7.0
Pros: The price
Cons: The attendant at the front desk wasn’t very pleasant.
Good 6.8
Pros: Bed was comfortable and room was clean.
Cons: The room still smelled faintly smoky, although it was supposed to be non-smoking. The TV was also broken. The staff did give me the option to receive point towards another free stay after bringing these issues up.
Excellent 10.0
Cons: I was completely happy
Good 6.0
Pros: The price
Cons: Parking cost, tv didn't work at 1st, small rooms, no breakfast
Excellent 9.0
Pros: Nice location. Great staff. Free shuttle to the airport.
Poor 1.0
Pros: Nothing absolutely nothing!! Total disappointment!
Cons: The hotel reeked of weed, was making my 4yr old sick. The staff was rude with attitudes. My wife and daugh fearedfor there safety as there was loud voices and guy cursing and swearing on the elevator. Hotel is located in the slum and a total misrepresent
Excellent 8.2
Pros: Close to airport
Cons: Tiny lobby
Excellent 8.0
Pros: Location and room size
Cons: They did not honor our wake up call.
Excellent 10.0
All was good
Okay 4.0
Pros: Offer shuttle to the airport
Cons: Very small room, dirty hall and room carpet, people yelling in the hall. Room was off an end with a steel door (maybe fire code) but it felt eerie going in. Keurig in room never made coffee and no coffee at front desk.
Excellent 8.0
Pros: Was able to check in early
Cons: Bar was out of many standard items. Bar staff did not Seem to care
Excellent 9.1
the overall experience was amazing but the shuttle service provided by Nick on 9/17 @ 8am was immaculate!! Thanks Nick!!!!
Mediocre 3.0
Pros: free drinks in the lobby
Cons: room was too cramp for the price! lobby looked like a reception area of a house, not a hotel
Mediocre 3.0
Pros: It had a shuttle to the JFK
Cons: It was not appealing from the moment you walked in. The front desk screamed lowend! Amenities in room were non existant. We asked for coffee pods for the Keurig maker in room we were told there they out of coffee in the hotel. I will never stay here again
Excellent 8.0
Pros: Proximity to JFK and Long Island beach areas. Easy parking. Good room temperature control. Comfortable bed and pillows. In Room coffee. Housekeeping did a sufficient job.
Cons: Must drive to everything which is not a problem if you have a car.
Good 7.0
Pros: The location was great and I appreciated shuttle service to JFK.
Cons: There was no roll-in bed available.
Good 7.0
Cons: The location is kind of isolated. Construction noise is around, and strange people lock their bikes at the fence of the parking lot.
Okay 5.0
Pros: The room was fine.
Cons: The restaurant was terrible.
Okay 5.0
Pros: The Hotel is located 5 min away from my work location
Cons: Yes. I did not have any creamers in the room and although reception promised to send some, I did not have any delivered to my room. I also did not have a paper cup that would fit under the coffee machine and hence had to go without coffee in the morning
Good 7.0
Pros: Closeness to the airport
Cons: Restaurant ( food was not fresh) and location
Good 7.0
Pros: The proximity to JFK Airport was beneficial and the driver was very accommodating.
Cons: The room was a lot smaller than expected and the view from the room was not appealing. It was my aunt first time staying in a hotel in New York and the view from the window was of dumpsters.
Good 6.0
Pros: Ok for one night stay and has shuttle service to the airport.
Cons: Could definitely include breakfast.
Mediocre 3.0
Pros: Location and staff
Cons: Absolutely noisy rooms due to proximity to the road and rail track. Avoid if you want to sleep in peace
Good 6.0
Pros: Rooms are nice and clean.
Cons: My room was not made on my second day. They did apologize and gave me a breakfast ticket for $15 each, but breakfast was so bad that I barely touched it. Worst, during breakfast, water started leaking from the above floor right next my table!!!
Mediocre 3.0
Cons: location.
Okay 5.0
Pros: All is good but, no room refrigerator, microwave and there are roaches.
Cons: Cockroaches
Poor 1.0
Cons: The rooms was dated and not as clean as I like. The following day when we came back they had not cleaned the room. They did not call for our wake up time.
Okay 5.0
Pros: The best thing about this hotel was the cleanliness of the room. The staff member that was there when we checked in was nice, happy, and helpful. Any questions that we had he was more than willing to answer.
Cons: The room was kind of small and some of the employees were not as willing to help you out as much as others. Also, the restaurant that was part of this hotel was okay on the food and the service was very slow.
Poor 1.0
Cons: Tried to charge for a prepaid reservation. Room REEKED of cigarettes though it's a non-smoking hotel. I could go on...
Okay 5.0
Pros: This hotel fit our need for an overnight layover at JFK. Both the pick up and drop off shuttle drivers were on time and efficiently navigated the logistics of JFK terminals. The night check in staff was friendly and helpful. The morning staff was less so.
Okay 5.0
Pros: Very warm and helpful staff.
Cons: Many services closed for holiday with no notice. Room service understaffed after holiday. However, staff was helpful and reimbursed us for inconvenience.
Mediocre 3.0
Pros: Small and poor
Okay 4.0
Pros: Great staff
Cons: Room smelled of smoke, the gym equipment was sub-par, and the location was in an ugly area composed of scrub brush and old industrial style buildings
Mediocre 2.0
Pros: Location, cleanliness
Cons: Yes. BIG TIME. The staff made a mistake, and to correct it, they decided to call us at 1:30 IN THE MORNING to fix it! They called and called and EVEN SENT SOMEONE TO KNOCK AT THE DOOR at 2 IN THE MORNING!!!! They ruined a night's sleep all the way.
Mediocre 2.0
Cons: We went to the airport to return the rental car the night before we left. We waited over 45 minutes in freezing weather for the shuttle bus to pick us up. We have bad colds from that wait. Front desk staff were wonderful.
Poor 1.0
Pros: Hotel is far and staff is unfriendly.
Cons: Wanted more money for double bed. Not friendly. Horrible CS.
Poor 1.0
Pros: The room itself, wasn't horrible. It was a handicapped room, which was not requested, but the room itself was passable.
Cons: Everything else was awful. The transportation was slow and the drivers were terrible. I waited 45 minutes for the room at check-in. The area around the hotel was noisy and not very safe for walking, which limits guests to the hotel's poor restaurant.
Mediocre 3.0
Cons: Everything is done carelessly, equipment falling apart.
Mediocre 2.0
Pros: I booked a room for the night and had to cancel last minute as i changed my flight. And I was not even partially refunded. I find this terrible, even if it is policy or not. I won't be using kayak again.
Okay 5.1
Pros: Room was clean & bed comfortable. I had a good rest after a long flight.
Cons: No complimentary water. Ice vending machine outside the room very noisy.
Excellent 8.0
Pros: Front desk staff and shuttle driver were all extremely pleasant, attentive and helpful.
Good 7.7
Pros: Proximity to JFK.
Cons: Small room.
Excellent 9.7
Pros: The motel seems brand new with compact but stylish rooms. Under the tv is a panel of plugin options for connecting video, data, or internet access, all exposed in a user-friendly way. Wifi was fast and easy to use. The motel is not walking distance to metro rail, but the motel shuttle leaves every half hour and takes you to JFK federal plaza where you can access the SkyTrain to MTA or LIRR. So I was very happy with the value.
Holiday Inn New York JFK Airport Area - Queens
Rated no. 6
7.5
Good 7.5
Based on 785 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.8
Facilities
7.2
Food
6.5
Location
8.2
Overall 7.4 Good
Based on 1,827 reviews
Cleanliness
7.9
Comfort
7.8
Facilities
7.2
Food
6.5
Location
8.2
Cleanliness
6.0
Comfort
7.3
Facilities
5.3
Location
7.3
Overall
6.6
Cleanliness
8.6
Comfort
7.3
Facilities
6.1
Food
6.5
Location
7.6
Cleanliness
7.7
Comfort
7.6
Location
8.2
Services
7.2
Staff
8.1
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.1
Comfort
7.9
Location
8.4
Overall
7.0
Services
7.7
Cleanliness
8.1
Comfort
7.9
Facilities
5.0
Location
8.1
Overall
5.0
Cleanliness
7.8
Comfort
7.8
Facilities
9.0
Location
8.0
Overall
8.5
Cleanliness
7.7
Comfort
7.5
Location
7.9
Services
7.1
Staff
7.9

Excellent 8.0
Pros: Comfortable bed and makeup mirror
Cons: Too short of a stay to determine
Excellent 8.0
Pros: We were there for an overnight stay between flights. The room was clean and comfortable. Bathroom large and bright, with tub and shower. Large, very convivial restaurant/bar area- food was okay. All staff encountered were warm and eager to help. Shuttle service prompt and efficient.
Cons: This facility and rooms are not super modern but fine for the purpose of an overnight stay.
Okay 4.0
Pros: Room was average. For the price I paid expected more. Close to the airport no doubt. Shuttle service pick up was from Federal station I was told after arriving. An International traveler with lots of luggage cannot take the airtrain to federal station and also first time traveler wouldn't know that you are supposed to take airtrain to federal station. This was not informed ahead. You land in a city late at night and if you dnt have the Shuttle Service from the arrival gate that's a bummer I wouldn't book such a hotel. First of you all you are tired from your long journey and pissed off because you missed your flight and except shuttle service from the airport not from another train station. But the staff did accommodate pick up from the departure gate for which I am grateful. Pick n drop both times shuttle drivers were kind enough to help with the luggage but not in the Hotel. Help with the luggage was not offered until asked. Paying so much for the hotel I would except the person not just watch me struggling with luggage but offer help (guest in the hotel offered help seeing me struggle with the luggage n not the staff).
Cons: Not providing help with the luggage
Okay 4.0
Pros: It was close to the airport. Had a shuttle back to the airport
Cons: The hot water did not work. The hotel was a little unclean.
Excellent 10.0
Pros: After a long day of traveling, it was nice to be close to the airport for some much needed sleep. The beds were great and the pillows too. The shower had a ton of pressure and the staff were very friendly and understandable.
Excellent 8.0
Pros: Convenient location, available parking, clean and spacious room, comfortable bed, friendly & helpful staff.
Cons: Cable channels unreliable (e.g., ESPN), toilet not flushing properly, required paid valet parking although advertised as free parking.
Excellent 8.0
Pros: Staff was wonderful. Always friendly and helpful. From the Front desk to the cleaning staff, everyone was great.
Cons: Did not know why, but not all services were available. The web site showed hours of operation for the restaurant that were not observed in the hotel. The Starbucks was also not open the hours shown on the website. Update your website!
Excellent 10.0
Pros: I always stay at this hotel when I fly out
Cons: I like this place.
Good 7.0
Pros: Location, location, location
Poor 1.0
Pros: THE FRONT DESK LADIES WAS AWESOME!!!
Cons: BED AND PILLOWS VERY UNCOMFORTABLE...REFRIGERATOR WAS BAD AND SPOILED ME AND MY SISTER'S FOOD...BABY ROACHES IN THE BATHROOM...THIS HOTEL TO BE THE HILTON I WE WAS NOT SATISFIED AT ALL!!
Excellent 10.0
Cons: I called 5 times at airport, another twice to the front desk using room phone, another one time on their shuttle, no one ever picked up the phone.
Okay 5.0
Pros: It was a peaceful stay we didn¿t really hear people going up and down in the hallways.
Cons: The AC was loud, The room is a little outdated. The shower could use a really good scrub there was rust on like the soap holder. The pool was closed and there wasn¿t anywhere to get snacks like advertised. Definitely not kid friendly.
Excellent 8.0
Pros: The hotel is conveniently located close to JFK airport. Rooms are standard, clean and comfortable.
Cons: The mattress of our bed was at the end of his lifetime. It needed to be changed.
Excellent 10.0
Pros: Comfortable, clean bed. Free shuttle to the airport runs 24h.
Cons: Covid restaurant setup means LOTS and LOTS of plastic waste. You could, for example, ask about condiments, utensils and bags. This is NOT a green hotel.
Mediocre 3.0
Pros: Convenience of location to the airport
Cons: The smell of a sour shower and old sheets that smelled of prison laundry I was unable to sleep. I mentioned this to the staff and I hope they correct this matter.
Excellent 10.0
Pros: Easy to get to and very close to JFK.
Cons: There is no free parking
Excellent 10.0
Pros: Location to airport and free parking
Cons: Nothing
Excellent 9.0
Pros: Its proximity to the airport and the free shuttle to and from the airport and rental car companies.
Cons: It was advertised as free parking, but the parking cost $25 per day and was by valet only. The only other parking was along the street in a residential area. As for my room's cleanliness, I found several long, black hairs that were not ours.
Good 6.0
Cons: Paying for parking and paying for breakfast instead of making it complimentary.
Excellent 9.0
Cons: N/A
Good 7.0
Pros: Close to the airport, great for relaxing between flights.
Cons: It is indicated that there is a pool, but in fact it does not work. If you do not provide the service indicated, then reduce the price.
Poor 1.0
Pros: Location is great
Cons: Rooms are dirty and smelly. Executive rooms look just like other rooms. Ripped sofas in room. Executive lounge close without notice not worth paying higher prime. When you have a problem management are not available to assist or even hear you.
Okay 5.0
Pros: It was clean and comfortable.
Cons: The room was average. The restaurant was closed, no place to eat close by and the vending machine only had chips and candy bars.
Okay 4.0
Pros: The location of the hotel.
Cons: No microwave or fridge, they still have shower curtains, and the parking wasn't free after all that money.
Poor 1.0
Pros: Closer to the airport
Cons: Only had one shower towel. No exhaust fan in the bathroom. Only had one soap. They need to provide at least two shower towel. The website stated free parking but it was not free. The stand up shower didn't have a door that the water went all over the bath
Mediocre 3.0
Pros: The location was nice and the room was clwan.
Cons: The pipes were extremely loud. Issues with my reservations that I had nothing to do with. Housekeeping continued to interupt us way before check out even attempted to come into my room. In order to park in the hotel that I booked I had to pay $-- a n
Okay 4.0
Pros: ROOMS WERE NICE.
Cons: YOU HAD TO PAY FOR PARKING..WILL DEF NOT STAY HERE AGAIN.
Okay 4.0
Pros: Good front staff
Cons: Room fridge was not working. when the Ac turned on it felt like an engine was on and was super loud could not sleep. Overal won¿t repeat stay at hote.
Poor 1.0
Pros: Filthy room, no housekeeping even after repeated request. No water and no cups in bathroom
Cons: Location
Excellent 9.0
Pros: Everything....
Cons: Nothing
Okay 5.0
Pros: The location to airport.
Cons: The daytime staff at the check in desk was rude and dry, didn'tseem to care for guests. Room was dusty, no restaurant pamphlets, no menu for the restaurant, no TV guide, wall paper in bathroom peeling,parking was limited.
Poor 1.0
Pros: The price
Cons: No staff, no upkeep, noise all night long, unable to get clean towels. Rooms not cleaned due to Covid. Staff unresponsive. There on business and it was brutal getting work done
Good 6.8
We stayed for just few hours ,we had to call the hotel to be picked up by the free shuttle around 10pm,very nice lady at front desk . The room was ok ,the hotel looks a bit dated but was comfortable ,I think all other properties in the area are in similar conditions based in different reviews previously read .What caught our attention when got out the shuttle was the strong smoking substances smell at the front door.
Good 6.0
Pros: The front desk staff were very kind and helpful. As well as the shuttle driver.
Cons: The room was outdated and seemed dirty because of its age. Compared to other Hilton hotels I would not stay here again. Also the coffee was not fully stocked. Filthy windows and the shower was in disrepair.
Excellent 8.0
good
Okay 5.0
Pros: location and had a shuttle close to jfk airport
Cons: could use some updating. It was not horrible but not a 3.5 maybe 2.0 It just reminded me of an older hotel No pizzazz
Okay 4.0
Pros: Convenience.
Cons: There was a bright light on the ground outside that was shining right at my window and there were only sheer curtains available.
Okay 5.0
Cons: Staff was not welcoming and does not know how to greet there guest as if you were asking them for something for free. When we got there she said $280 and no explanation.
Excellent 8.0
Pros: Comfy bed, large room with huge table. Fabulous sofa in room for relaxing. We brought our own food to eat due to COVID restrictions . Soft towels
Cons: The sink stopper was permanently down, no water drainage.
Okay 5.6
The bedding feels outdated. There is no microwave in the room especially in these time of Covid where many restaurants are closed. I was on 10th fl and the air had a hint of cigarettes smell. Pillows are small for a King bed size.
Mediocre 3.0
Pros: I would never stay at the Hilton jfk again
Cons: I booked 2 night with the hotel & the second day I was locked out ,cause they only had me for 1 night , I had toI show them my email & the house keeper stole my hat & went thru my purse as I had the do not disturb sign on the door,I would never go there a
Poor 1.0
Pros: Nothing
Cons: Heating system was as noisy as a helicopter overhead. Mattress was lumpy,saggy and horrible in need of replacing. Door to closet couldn't be opened. Reported to staff. Never fixed. This hotel merits the lowest rating possible. 3.5 is a joke.
Excellent 8.5
Pros: With a Hilton you always know what you’re getting. A great experience.
Cons: The HVAC in the room was extremely loud. It woke me up every time it turned on.
Excellent 9.4
Pros: Friendly and very quick response to a problem with the TV. Very quiet and comfortable room and efficient shuttle system.
Good 7.0
Pros: A great spot to spend your last night in the city if you are flying out of JFK - quick ride to the airport with a cheap Uber - restaurant and bar on site were fairly decent as well, and reasonably priced for the type of hotel.
Cons: The cleanliness of the room was so-so, and the air conditioning unit was obnoxiously LOUD... I may have just got a bad room though...
Excellent 8.0
Pros: I liked that it was close to the airport and its a much bigger hotel than the other options near by. There was also a good restaurant and cafe in the lobby. Staff was very friendly and quick in processing us.
Cons: I didn't like that the room had very dim lighting, especially in the bathroom. It was rather dark
Excellent 8.8
Cons: That room service ended at 11 and the kitchen closed at 12 downstairs at the bar. I had gotten in from the airport at just past 11 and really didn't want to have to sit down at the bar. So it was quite disappointing to find out that room service had ended.
Excellent 9.4
Pros: Beds were great. And the food at the restaurant was excellent!
Cons: No pool hours during the week day mornings.
Excellent 10.0
Pros: Everything except the soap.
Cons: The soap makes your skin dry like sand paper and makes you smell like meatloaf. I'm dead serious.
Hilton New York JFK Airport - Queens
Rated no. 7
7.4
Good 7.4
Based on 1,827 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.8
Facilities
7.7
Location
8.1
Overall
7.5
Overall 7.3 Good
Based on 3,638 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
7.7
Location
8.1
Overall
7.5
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
6.6
Facilities
6.6
Location
8.8
Overall
7.6
Cleanliness
7.7
Comfort
7.6
Location
8.0
Services
7.2
Staff
7.6
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
9.0
Comfort
7.5
Facilities
7.5
Location
8.0
Overall
6.5
Cleanliness
7.9
Comfort
8.0
Location
8.2
Overall
8.5
Services
7.6
Cleanliness
8.0
Comfort
7.9
Facilities
9.0
Location
8.1
Overall
9.0
Cleanliness
7.8
Comfort
7.9
Facilities
8.4
Location
8.1
Overall
7.3
Cleanliness
7.6
Comfort
7.5
Location
8.0
Services
7.1
Staff
7.7

Good 6.0
Pros: Near the airport
Cons: No room service available
Poor 1.0
Cons: Waited nearly an hour for shuttle from airport Reception staff unhelpful; printer in « business center not working. Carpet in room was filthy, a/c didn’t work. Bathroom accessories worn, paint chipped. Worse than the cheapest motel. Couldn’t sleep: 80 degrees. Left on 5 am shuttle, just to get out. Restaurant closed. Minimal food menu in bar. At « dinner » in the bar, I Overheard nearby customer complaining bitterly that salad was inedible, far below any world standard
Okay 4.0
Pros: Close to the airport and spacious bedroom.
Cons: It took almost 40min for the shuttle to arrive at the airport to pick us up. The staff was not friendly or accommodating. The next day we had to wait for almost 40min to get our breakfast even though the restaurant was not crowded.
Excellent 10.0
Pros: the room was very clean, comfortable and quiet.
Cons: I loved my stay there
Excellent 8.0
Pros: Close to airport, shuttle service, fantastic bar food (best grilled cheese ever). Manager very helpful.
Cons: Rooms with king beds up a half flight of stairs. Manager helped me with luggage though when he realized I wasn’t able to lift bags up the stairs.
Okay 5.0
Pros: I liked that it was close to the airport and there was a shuttle.
Cons: It was crowded. The parking lot was full. The rooms were very small and dark. No hair dryer or shower cap.
Poor 1.0
Cons: Bad customer service..... not recommended
Excellent 10.0
Pros: Shuttle service, close location to JFK, front desk manager was kind and very customer service oriented.
Cons: n/a
Excellent 9.0
Cons: I had to paid for tea none was in the room
Excellent 10.0
Pros: The free shuttle to and from the airport is a great perk along with the friendly staff.
Cons: Do not expect to find a parking spot at this hotel, but they do offer a valet parking service for $20 per day.
Excellent 8.0
Pros- room was clean and comfortable with the exception of a stained chair. - staff was pleasant although clearly overwhelmed. Cons- shuttle service was inadequate for the amount of people waiting at JFK. After flying internationally all day, waited at least 40 minutes for shuttle because they rotated one at a time which was too small accommodate the amount of people waiting. -upon arrival, drop-off area and parking lot was pure chaos. - one person at front desk to handle a long check-in line and everything else. Didn’t pay a budget hotel price but sure felt like it.
Poor 1.0
Pros: Location
Cons: Just very filthy. Needs a deep clean. Something it probably has never had. Most hotels next to jfk have low rating for this same reason. You need to have low expectations.
Good 6.0
Pros: Location
Cons: Rude check-in agent. No cups for coffee maker. Room on first floor accessible by stairs only. Room located 8 ft.from bar/restaurant.
Poor 1.0
Pros: Nothing.
Cons: 1. No parking. Their free parking is a scam. They lease lot for long term parking the guests have to find parking blocks away on crowded streets. 2. No clean or fresh towels and wash cloths. 3. No vents in bathrooms small room stinks after using toilet
Okay 4.0
Cons: Lack of parking Poor service
Excellent 10.0
Pros: I liked how everything was spacious. The room, bed and bathroom. The bed was super comfortable to where it was so hard for me to wake up. The location was convenient.
Cons: So the only problem I had with this entire stay was how hot our room was. The ac/fan didn¿t seem to work at all, I ended up having to get a fan. I didn¿t bother with calling the front desk since they never sent anyone from house keeping to revaccume.
Good 7.0
Pros: The room was spacious and clean.
Cons: The parking options are awful. There isn't enough parking for guests and the off street parking is very bad too.
Excellent 10.0
Pros: Conveniently located in between Brooklyn and queens¿.
Cons: Yes requesting towels and wash clothes¿ after a certain time you couldn¿t get fresh towels and washcloth¿ very unprofessional And unsanitary with Covid going on¿. But overall one of the best hotels in NY
Excellent 9.0
Pros: Close to airport
Cons: N/A
Poor 1.0
Pros: Location was good
Cons: 1. While booking we were told that its complimentary parking however the parking was first come first serve bases. This caused us huge incovenice as we were carrying 6 month old baby and the staff was not helpful AC was not working
Mediocre 3.0
Pros: The lobby and room are up to date, nice
Cons: The toilet bowl was running every 2 min, we put in a request for this to be fixed at noon and nothing was done about it. Came back to the room at 1 am to find the toilet overflowed. Asked for another room and was told there were non available.Disgusting
Good 7.6
This hotel is convenient to JFK if you need to rest after a long journey. It's in a residential neighborhood so there is not much around. Also, don't count on the free parking as there are very few spaces and if you are arriving late, chances are, you'll be told to find parking in the streets. I also booked a room for 4 but there were only amenities in the room for 2. The bet part is that it is only a 9 minute drive to JFK when there is no traffic.
Excellent 10.0
Pros: Location, staff helpfulness.
Excellent 10.0
Pros: The room was clean and very comfortable.
Cons: The parking lot it¿s to small. Special at night time that¿s the only I inconvenience
Excellent 9.2
Hotel has easy access to JFK, shuttle pickup and drop off. There are a few restaurants within walking distance to expand your choice over the hotel menu, and more within Ubur distance. And many more deliver.
Excellent 8.0
Pros: Location! Free parking!
Cons: There was some noise in the hallway after midnight. The shampoo and body wash containers in the shower had already been open and partially used.
Good 7.0
Cons: Hair on the floor, dirt caked up all around the walls, not alot of space to throw away trash, hot in the rooms, bugs in the bathroom...
Excellent 8.0
Pros: The location was convenient for my purposes
Cons: They did not have a microwave in the room, the way the tv was mounted didn't provide access to the USB so i couldn't hook up my roku
Poor 1.0
Pros: Nothing
Cons: Was not clean dog poop was all over carpet
Poor 1.0
Pros: The hotel was had a horrible air filtration system and the manager had idea some of the rooms were not cleaned for the next guest. Horrible experience!!
Cons: My stay was for 3 nights; however I had to check out of the hotel due to the horrible and heavy scent of marijuana in every hallway. I requested to move 3 times the first night because the entire hotel except of the lobby was disgusting.
Poor 1.0
Cons: Front desk staff are very rude.
Okay 5.0
Pros: Convenient
Cons: Room wasn¿t the cleanest. There were stains on the inside of the bathroom pocket door. And it was very dusty on walls. We were on the second floor and it smelled like cigarettes.
Good 6.0
Cons: The internet connectivity. Poor and always disconnection
Good 7.0
Pros: Room was good,big,clean.
Cons: Parking was full due to parking rental. Room was noisy next to freeway.i ask for high level at check in to be away from the noise and they refused saying no rooms available wich was a lie. Only saw a guy at night and no one in the morning.i still sleep.
Good 6.0
Pros: N/A
Cons: I forgot my expensive bottle of creed cologne at the hotel on 02/14/2021. I called them on the same night. They gave me the run around after calling them everyday only to tell me they didn't find it. People as I've hear also forgot stuff they didn't get b
Okay 5.0
Pros: The location is very convenient, close to the airport and flushing
Cons: The hotel is not very clean, also the facility are pretty dated
Poor 1.0
Pros: Nothing
Cons: No parking spaces what so ever. They tell you no smoking but the other guest in the hotel still was smoking . The hotel room was dirty had to clean it myself . The mini fridge they have doesn’t work properly
Good 6.0
Pros: 24hr shuttle to and from the airport.
Cons: Cigarette smell in the room, not the room we reserved, loud music down the hall.
Okay 5.0
Cons: The room was dark and me and my neighbors were having toilet problems I had to use the plunger. Very annoying.
Mediocre 2.0
Was not impressed with Crowne Plaza they do not clean room unless you stay past 5 days. Coffee is 4 dollars a cup. Bedding was too small for a King Bed. I woild not return nor recommend anyone to stay there.
Okay 4.0
Pros: Pets could stay
Cons: Wasn’t as clean as they advertised. Also the taxes And fees almost cost more than the room. That’s crazy.
Poor 1.0
Pros: the location
Cons: the weed smell in level 3 was bad someone was smoking weed I would never go there again
Okay 4.0
Pros: Location
Cons: It's dirty, and full of the scent of weeds.
Good 6.0
Pros: You are by the highway that will lead you to any boro, and long island..
Cons: Parking is Free but super tight after 8pm, and it's located in a residential neighborhood so street parking is even worse..and the Hotel was only at 40% capacity
Poor 1.0
Pros: Do not book this hotel. If you are not sure about going there. Even though with Covid 19 and not is sure anymore,they will still charge you cancellation fee and it is same amount as booking fee. Ripoff
Excellent 9.6
Excellent location when arriving from a long haul flight and a quick stop
Okay 4.0
Pros: Parking/clean rooms at check in...close to highway and convince stores
Cons: Light switches in my room didn’t work properly....didn’t clean the room or rug on a daily basis...had to call and request for microwave...parking was hard to find at night because it got filled quickly
Mediocre 3.0
Cons: It had bugs. I sent them the video of bug crawling in bed and bites on myself and my child they did not seem to care
Good 6.0
Pros: The check in clerk greatshe found great parking for usi forgot her namebut great staff
Cons: problem i went after tropical storm trees were down power companies workers filled streetsgreat staff
Okay 5.0
Pros: Quite and convenient
Cons: Room could’ve been cleaner hair in shower as well behind toilet area. Checked in late and didn’t want to switch rooms just cleaned it myself.
Mediocre 2.0
Pros: I liked the location and ambience of the lobby
Cons: The service, cleanliness, response, room service,
Good 7.7
Pros: Room very nice pillows just OK staff excellent
Cons: food the food was not that great I had a steak tough and very thin
Okay 4.0
Cons: The staff was not helpful
Good 7.0
Pros: Location
Cons: No real parking in the hotel ground. Very small parking lot had to park on the street
Mediocre 3.0
Pros: Location. Parking sucked.
Cons: Booked 2 rms, both were problematic: 340-toilet kept running, had to manually keep fixing the stopper. Rm 334-the bath would not drain the water after a shower. Called the front desk and request it be fixed, said will do: no one came. I am a IHG m
Excellent 9.7
Pros: Everyone was very friendly!! Helpful and thoughtful. Dinner was also great.
Cons: One misc. pubic hair on the shower shelf. Otherwise the room was (from what I can tell) spotless!
Good 6.2
Pros: If you need a hotel near JFK, this will do. The bathrooms were newly renovated. Ample free parking, but a little difficult to find. Wi-Fi was good and fast. Restaurant was OK, but overpriced
Cons: View of the highway from 2nd floor but wasn't noisy. The Windows were filthy with soot. Could barely see out of them. Long dark corridors. There is nothing to do in the area. It's Ann airport hotel.
Mediocre 3.0
Pros: it is close to the airport
Cons: We asked for an extra bed at check-in but it took almost an hour to deliver to our room which was around 12:30Am in the morning. I reserved for a room on higher floor but was given a room at the ground level . The hotel staff just said nothing he can do
Excellent 8.5
Pros: The room was on the small side but the king size bed very comfortable. We had a great night sleep. The bathroom amenities were nice with plush towels. Would not stay in this area unless you need to be close to the airport. This hotel suited our purpose for a 1 night stay to catch a flight the next day.
Cons: I checked in online and requested a quiet room but received a room on the 2nd floor facing a street were construction work was taking place. Although not overly noisy during the time we were there, the lack of attention to detail disappointed me.
Mediocre 3.1
Pros: The price was right, and the shower was hot
Cons: My family and I waited am hour for our room to get ready. We arrived @ 7:30pm. Why on earth would we need to wait an hour at that time? ? Bed was very uncomfortable and TV needed to be adjusted by an engineer to be used. We requested extras pillows, and they did not have any. This property is shady at best. It is in the ghetto,and I cannot believe it is a Crown Plaza! Fresh paint and new carpet cover up a very substandard operation.
Good 6.8
Pros: Very close to JFK, shuttle convenient once you take the air train from JFK to Federal Circle. Need work on room service.
Cons: The number of people, including employees, clustered by the front door smoking like chimneys and blocking door access because it was raining. A huge turnoff right at the outset. The bathroom shower tile floor was sketchy, broken and uneven, so dirty water collected by the door entry. Room service forgot my entree when they delivered it. For the prices they charge for the food, they should have comp'd it, but instead they called me to apologize. 3 separate times, and AFTER I had fallen asleep.
Good 6.8
Pros: It was very close to the airport and the staff were very nice.
Cons: Although the hotel looks like it may have been renovated not long ago, there were many things about the room that looked shabby. Peeling and bubbling paint on the bathroom ceiling, frayed and and ripped carpet and the one and only hook in the bathroom to hang anything on was pulled out of the wall and just barely hanging on. It would have pulled completely out had we put anything on it.
Excellent 9.7
Pros: Great staff, great location, ever think worked, great shuttle service, great food
Cons: No toilet paper holder was found in the bath room, But every thing else was great.
Crowne Plaza JFK Airport New York City - Queens
Rated no. 8
7.3
Good 7.3
Based on 3,638 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.7
Facilities
6.4
Location
7.6
Overall
6.6
Overall 7.3 Good
Based on 1,284 reviews
Cleanliness
8.0
Comfort
7.7
Facilities
6.4
Location
7.6
Overall
6.6
Cleanliness
8.0
Comfort
7.6
Facilities
7.2
Location
7.6
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
7.6
Location
7.6
Services
7.5
Staff
7.9
Cleanliness
6.5
Comfort
5.7
Facilities
5.7
Location
7.7
Overall
5.3
Cleanliness
6.0
Comfort
7.0
Facilities
6.5
Location
7.7
Overall
6.0
Cleanliness
8.1
Comfort
7.7
Location
7.5
Services
7.4
Staff
8.0
Cleanliness
8.0
Comfort
7.6
Facilities
6.6
Location
7.6
Overall
7.0
Cleanliness
8.0
Comfort
7.8
Facilities
6.2
Location
7.7
Overall
7.0
Cleanliness
7.8
Comfort
7.5
Location
7.2
Services
7.0
Staff
7.5

Poor 1.0
Pros: The morning shuttle service to the airport only! The Night time shuttle service was close. I'm in a wheelchair and had to be pushed in the street on the outer curbside(My flight got in after midnight
Cons: My drivers license was misplaced approximately 40 minutes,I had to wait for two/three van loads of customers to check in. A customer came downstairs got on his hands and knees found it under the front desk.Then there was a BUG on my outersheet.I have pics
Excellent 8.0
Pros: The room met my expectations. Very compact
Excellent 8.0
Cons: The sensors light kept us a wake every time you moved. No extra pillows when were needed. We knew that is Covid-19. But the hotel could put breakfast with a cover plates and one staff handed out the plates.
Excellent 10.0
Pros: very close to the airport with the shuttle service free
Cons: so far nothing
Excellent 10.0
Pros: Our flight was cancelled at 10pm and Delta told us to just sleep in the airport. I called this hotel and asked if they had a shuttle and a room available and they were so wonderful and helpful! We booked the room and a shuttle picked us up from the airport. Our room was so clean and comfy! The next morning they dropped us off at our terminal. They really helped us out that night! Very happy with our stay!
Cons: It was pricier than some other places. However we did book last minute so I’m sure that was a factor!
Good 6.0
Pros: Straightforward. Have stayed in Best Western before so picked this over the others
Cons: Slightly pricey. Booking.com says card given won’t be used but it was charged straightaway. Hotel then charged $100 damage deposit - to the same card - before I checked in. Never seen a hotel do this before - makes you worried about what kind of guests they are used to. Checked out hours ago and still not got refund processed, so not as quick to do this as they are to take it off you.
Excellent 8.0
Cons: All the charges, that was not mentioned online. Then it was a roach in my room.
Mediocre 2.0
Cons: Didn't know this was also a homeless shelter. The smell of Marijuana was overwhelming
Poor 1.0
Pros: Front desk woman who checked me in¿was very sweet. Also most helpful in allowing late checkout due to evening flight.
Cons: Internet was awful¿kicks you out every 15 mins! TV was awful¿kept losing its connection!! Owners/management the worst¿mask no longer needed for those vaccinated and still Covid being used as excuse to not provide airport shuttle service, etc.
Okay 4.0
Pros: Close to airport
Cons: Very small room, tight hallways and doors, maintenance issues, no breakfast currently, poor noise insullation
Excellent 9.0
Pros: My overall experience was bettthen I expected. I would stay again. Staff were respectful no complaints
Poor 1.0
Pros: No thing
Cons: Lack of slotions to the gusets payment issues
Excellent 8.0
Pros: The staff
Cons: No free parking
Excellent 8.0
Pros: It was close to the airport. The staff was very friendly and helpful
Mediocre 2.4
When down to the main lobby to go on the road only to see a big fight breaking of the front door n police wasn’t a good experience for a first time
Okay 5.6
Clean and cozy, suitable for a 1 night rest between flights. However, it is far from everything. If you need to get food or buy anything else, this is not the place for you. My reservation said "breakfast included", but they said that they stopped providing breakfast three months ago! There were more affordable better hotels available when I booked, but they did not include breakfast. Travelling early in the morning, I preferred that hotel. Somebody owes me a refund of the breakfast I paid for and did not get. Be careful when you book.
Poor 1.0
Pros: Safety and clean
Cons: I requested 2room 2 both, when I got to hotel it was just room, I had to take it because I were tired from travel and was night don’t want to change it, not only that they charged me highest taxes 30%. I had to stay couple days before I got 5 star
Okay 5.0
Pros: Everything that was mention when I booked the hotel was a lie. When I checked in the rude front desk lady mention that the amenities are not included. No parking, no breakfast-which was expected due to the COVID, no whirl pool. Poor
Mediocre 3.0
Pros: Cleanliness
Cons: Info on parking. Should not have to pay to park
Mediocre 2.0
Pros: Nothing
Cons: Everything poor condition
Poor 1.0
Pros: There is nothing to like about this hotel!
Cons: The hotel uses their rooms for homeless families and is located adjacent to a sanitation facility. They also charge a $26 parking fee in a less than safe area with limited on street parking. This hotel is a rip-off!
Good 6.0
Pros: they allowed service animals
Cons: the elevator was very slow
Okay 4.0
Pros: It is the nearest hotel from Federal circle, just 10 minutes from airport. Location is good for a late night stay to catch the next morning flight.
Cons: Only one bearer is on duty,it appears. He says, he is on lunch interval and so will not come for help to bring luggage to room even at 10.30 PM night. You need to sweat out by yourself at such late hour after a long day journey. Very unpleasant experience
Excellent 10.0
Pros: That it was clean and provide airport shuttle
Cons: No. Everything was well
Good 6.0
Pros: Close to the airport and the breakfast at 5am is certainly a plus.
Cons: the every hour shuttle schedule limits the use, half hour would be more convenient.
Excellent 8.0
Pros: Location near the airport and the free shuttle!!!
Excellent 10.0
Pros: Lot cost and close to the airport
Okay 5.0
Pros: Meh
Cons: Meh
Excellent 10.0
Pros: Very close to jfk. Easy to get in and out.
Cons: None
Okay 5.0
Pros: The food hall for sitting is very good
Cons: Lobby is too small They do t offer any kind of help you have to do everything by yourself
Good 6.0
Pros: Close to JFK. Basic amenities. If you have an an early flight its perfect. The breakfast was nice as well.
Cons: noisy with garbage trucks next door.
Good 6.0
Pros: Free shuttle to the airport
Cons: It was a bare bones motel type room and hotel.
Good 7.0
Pros: Great hotel for easy accessibility to JFK. Clean basic room
Excellent 10.0
Pros: The room and the breakfast. Also the shuttle bus to jfk Airport u
Cons: No comment
Poor 1.0
Pros: Nothing
Cons: No sleep. Truck are loading and unloading right next to hotel. 24 hours active heavy trucks traffic. Breakfast Is not fresh. Leftovers from the day before are reheated.
Excellent 10.0
Pros: Nice atmosphere
Cons: Now
Okay 5.0
Pros: The convenience of being close to the airport and the staff was extremely friendly.
Cons: The room was tiny, but I was only there for a night. If my stay was longer, the room would be too small for my personal preference. The water pressure of the shower was extremely light.
Mediocre 2.0
Pros: Breakfast in the morning was nice.
Cons: It was in a sketchy neighborhood and there were people getting high outside the front entry. As a single female traveler, I did not feel safe. Additionally, the lock on my door inside the room was loose and not that secure. Not recommended.
Okay 5.0
Cons: the breakfast area was grubby and with poor choice, and no healthy options
Good 6.0
Pros: Location to jfk airport
Good 7.0
Pros: The guy at the front desk was AWESOME!!! The Italian restaurant that delivers also AWESOME!
Cons: TINY room! A bit loud as well.
Good 7.0
Cons: Room had a "smell" to it, maybe from cleaning supplies?
Mediocre 3.0
Pros: The shuttle service to JFK was great. However, my experience with JFK is such that I intend to find an another airport
Cons: Yes! The room was dinky. When we arrived, the narrow halls were cluttered with service carts, so getting luggage past the carts was difficult. The room had neither a microwave nor refrigerator. Frankly, I think was was overpriced, even if it is near JFK.
Okay 5.0
Pros: The bed was decent and the sheets were clean.
Cons: Industrial area with no place to walk.
Poor 1.0
Pros: NOTHING AT ALL
Cons: NOT CLEAN (INSECTS ON THE BED. TINY ROOM. VERY POOR ROOM FOR US$ ---
Poor 1.0
Cons: It was very dodgy. Someone tried stealing my suitcase while I was checking in and the bellman got it back and when I told the woman who I was checking in with she just shrugged and kinda laughed. Worst hotel ever!!!!!
Mediocre 2.0
Pros: Airport shuttle buses
Okay 5.0
Pros: Location and shuttle to JFK was perfect. Everything else was just okay.
Good 7.0
Cons: Not enough food, bagels and some of the meat products were gone too soon.
Excellent 9.4
Pros: AIRPORT SHUTTLE. BREAKFEAST.LOCATION TO AIRPORT
Cons: DIFFULTY TO FIND SHUTTE AT JFK AIRPORT
Okay 4.0
Pros: room was acceptable. That is all
Cons: Location is horrible --in a mostly industrial area. No where to walk or find anything to eat. Hotel has NO food --other than a menu to order take out. They suggested that we call the shuttle from another hotel (Crowne Plaza).
Okay 5.0
Cons: The front desk was rude.
Okay 5.0
Pros: very polite staff breakfast was good location close to the Airport and free parking.
Cons: Room was too small but okay to spend a night. Hotel is aged but was clean and decent.
Good 6.0
Pros: Air conditioners are very very noisy and rooms are very small.
Excellent 9.4
Pros: The hotel was perfect for a stop over between flights at JFK.
Mediocre 3.0
Pros: It had an iron in the room. That was it.
Cons: Pretty much everything. The value per dollar was really low. Staff was rude. Place was kinda gross.
Excellent 9.4
Pros: 10 min to the airport, clean room and friendly staff.
Cons: not a luxury place and a bit expensive.
Good 7.7
Pros: Comfy hotel that did exactly what it was supposed to do as a layover stop.
Cons: Walls are super thin and the hotel security was in and out of half the rooms on my floor during my one night stay.
Excellent 8.0
Pros: Breakfast was served from 5:00 am. Since we had an early morning flight, we were able to have breakfast before boarding the shuttle to the airport. In many hotels, breakfast is not served until 6:30 am or 7:00 am.
Cons: The shuttle to JFK airport only runs hourly. It should run more often.
Okay 4.0
Pros: To whom it may concern, I was dissapointed in my stay for the cost I payed for almost $200.00 a night I would have expected the follow which was not the case: -Clean and orginized hall ways (maintainance trolly blocking path) -Clean room with a order free bath room (bath room smell was horrible) -No one else assigned to my room which at about 02:30 in the morning I had another person enter my room while I was asleep and stated they were assigned the same room! Can you imagine the embarssesment and alarm to wake up to a stranger entering a room where you are half naked and asleep. I called the desk to complain and all i got was I'm sorry! (Really!) VERY POOR EXPERIENCE, WOULD NOT RECOMMEND........
Mediocre 2.8
Cons: Limited staff, rooms have a extremely strong odor especially on the first floor. Hard to breathe inside these rooms, I was very frustrated and disappointed overall.
Okay 4.0
Pros: close to the airport, good price. breakfast was decent. better than most places that offer free breakfast.
Cons: i've been itching non-stop since i checked out. bites all over my body - head to toe. i just hope i didn't bring any home with me. the shuttle only runs once an hour.
Excellent 9.7
Pros: Services
Cons: Parking availabilities
Excellent 8.2
Pros: We had an overnight layover and an early morning flight, so the proximity to JFK and the convenient shuttle service were major considerations. The room was clean with comfortable beds, and the staff were very good, although we were unable to get a receipt because the system was running something when we checked out. The shuttle was speedy and prompt with courteous drivers.
Cons: While the location is convenient to JFK (or maybe because it is), the neighborhood was such that I would not have felt comfortable going outside the hotel alone. It was also right next to the Queens Sanitation Department--that did not impact our stay, but gives you a picture. The hotel could definitely use some updating.
Okay 4.8
Pros: The nights were somewhat quiet.
Cons: The rooms were to small, the Wifi wasn't working, and slow when it did.
Mediocre 3.4
Pros: Close to the airport
Cons: Dirtiest Best Western I have ever stayed at. Staff was rude, rooms smelled dirty (city dump next door), dehumidifiers in hallways to help with musty smell. Floors, towels, bedding, and pillows all need replaced due to stains or holes. Felt like a Motel 6, really disappointed...
Mediocre 3.1
Pros: I guess that they were kind enough to give me a bed.
Cons: I waited 1.5 hours for their airport shuttle and they argued with me about how that was my fault. Their driver was rude. Their front desk personnel was rude. Everyone had an attitude and Custer service was obsolete. I wouldn not recommend this hotel to anyone. I hope their manager sees this.
Okay 4.0
Pros: close to JFK
Cons: high price level for this low quality
Okay 4.2
Pros: it only took 2 hours to find another room at a close by hotel
Cons: pretty much everything else
Excellent 10.0
Cons: Treadmill did not work.
Excellent 8.0
Pros: Everything was fine the people were very nice
Mediocre 3.6
Pros: The hotel was close to the airport and the bed was comfortable.
Cons: The hotel was in a bad neighborhood. I was given a "first floor" room, which turned out to be a basement room. The room was very small and cramped, and smelled damp and moldy. There were dehumidifiers running in the hallway, but the dampness and mold smell was still very prevalent. I stayed here out of desperation, because everything else near JFK was sold out. I would NEVER EVER stay here again and would specifically tell other not to stay here either. On top of all of that the cost of the room was exorbitant and Best Western should be ashamed of themselves that they are taking advantage of desperate people in such a way.
Mediocre 3.0
Pros: No I didn't like it because when I get there they say I made my reservation wrong . So I told them can I still get another room they say I still got pay for it again . So they didn't event help me with anything that I need as a customer ..
Cons: Because they wanted me to pay for the room two time event thought reservation was mad ... So I was not happy with the Servise they give me
Excellent 9.3
Pros: The staff was very nice and helpful :)
Cons: Small elevator, but although in a nice condition.
Best Western JFK Airport Hotel - Queens
Rated no. 9
7.3
Good 7.3
Based on 1,284 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.6
Facilities
6.9
Food
6.5
Location
7.6
Overall 7.0 Good
Based on 871 reviews
Cleanliness
7.9
Comfort
7.6
Facilities
6.9
Food
6.5
Location
7.6
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
5.0
Cleanliness
7.7
Comfort
7.3
Location
7.6
Services
7.2
Staff
8.0
Cleanliness
6.8
Comfort
7.2
Facilities
5.2
Location
5.6
Overall
5.6
Cleanliness
7.5
Comfort
7.0
Facilities
6.5
Location
5.5
Overall
7.0
Cleanliness
8.0
Comfort
7.6
Location
7.4
Services
7.2
Staff
8.1
Cleanliness
8.0
Comfort
7.9
Facilities
10.0
Location
7.9
Overall
10.0
Cleanliness
7.9
Comfort
7.6
Facilities
8.0
Food
6.5
Location
7.6
Cleanliness
7.5
Comfort
7.2
Location
7.3
Services
6.8
Staff
7.6

Good 7.0
Pros: No breakfast provided. Shuttle from the airport was good.
Cons: They should have provided some type of packaged breakfast. Nothing at all for a place who advertises breakfast is unacceptable. I called the front desk about the carpet by the bed being wet. He was gong to check with maintenance and get back with me. This never happened. The next morning the carpet was crusty. It was also a noisy location.
Mediocre 3.0
Pros: Location was good
Cons: Had to pay for parking No mini fridge Sheets had stains on it
Okay 4.0
Pros: It was clean. That's it.
Cons: No fridge in room. There is always homeless people lurking around because they have programs for drug addicts and homeless people. The room was very small. Horrible area. Never going there again.
Okay 5.0
Pros: Only the close proximity to the airport and cleanliness of the room.
Cons: The sketchiest place I have ever been! A lot of strange ppl staying there... each floor has its own security staff, which makes the hotel look like a prison. Overall, I felt very uncomfortable during my stay. Certainly avoid!
Good 6.0
Pros: The bed was comfortable. The shuttle service was easy and convent.
Cons: There were a handful of characters staying at the hotel that led me to believe this place may be doubling as a homeless shelter. Also, the location is terrible if you want to go to a market or restaurant- especially during quarantine. There are very few restaurant delivery options. I don’t recommend the Chinese restaurant they give you. It’s positively horrible. The room service menu was much better. I think it comes from the holiday inn. I would not stay again.
Excellent 8.0
Pros: Shuttle service, clean room
Cons: Room was too small
Good 6.0
Pros: The price was fair.
Cons: The location. The parking issue. You have to pay for parking. The room is pretty small.
Excellent 10.0
Pros: The facility was clean comfortable am planning to visit soon , the service was good .
Excellent 10.0
Pros: Very clean peaceful
Cons: No everything was fine
Good 6.4
I was only looking for a place to sleep close to the airport and it served its purpose but I felt it was a bit pricey for the offering. Location is cramped and difficult to pull in front of hotel to unload your vehicle. Tiny elevator and cramped hallways made it tricky to get luggage cart to your room. No service or offer to help with this. I usually stay at 5 star hotels so perhaps this is not to be expected at this level. Room was fairly clean, beds comfortable, curtains a bit skimpy so light outside our window shined in all night. Breakfast was included and this was adequate although again very cramped space. The shuttle to the airport was on time and dropped us directly at our terminal.
Excellent 10.0
Pros: I have never stayed in a Days Inn. We were there for only one night but very happy and pleased with our stay. From the friendly shuttle driver, to the kind and funny front desk staff, the sweet and attentive young lady doing the breakfast, thumbs up
Cons: no sure of location but it was night and we went straight in and out of hotel.
Okay 5.1
Pros: Location close to airport but very seedy. Can’t really go outside and feel safe or comfortable.
Cons: I would have liked to know that we’d be isolated to the hotel. Nothing around but the airport. Just a place to sleep to catch a plane.
Excellent 10.0
Pros: Staff was awesome. Hotel employee at the front desk is a sweetheart
Excellent 8.8
Pros: Given I had no choice but to stay in a hotel for the night due to a flight cancellation I picked the Days Inn-JFK Airport. I was pleasantly surprised when I arrived at the front desk. The property is very well maintained throughout! Front desk greeting was friendly and quick. The room was amazingly clean, fresh and up to date. The bathroom was spotless! Tile and fixtures were new and even the shower curtain had no stains whatsoever! I did complement the maintenance crew that I encountered in the elevator. They were cleaning the elevator, and genuinely were proud of their hotel.
Cons: The surrounding neighborhood leaves much to be desired. There are no restaurants in walking distance. I called a Lyft to take me to a restaurant 1.5 miles away that would not deliver to the hotel. On my ride there I noticed that most of the homes had barred windows. I'm glad I decided not to walk. Breakfast was included-standard fare, nothing spectacular. Room seems smaller than most other hotels I've stayed in. Same with the public spaces and breakfast area. There were only 3 or 4 tables.
Mediocre 2.5
Pros: Free breakfaat
Cons: There was a very noisy person with jumping kids and banging etc staff didnt do much
Excellent 9.4
Pros: Close to the airport. Airport shuttle runs every hour. Was clean and comfortable. Free breakfast was really great. We were able to leave our luggage after checkout and go to get something to eat before catching the shuttle to the airport.
Cons: Small space for four people and lots of luggage. Not much around in walking distance.
Excellent 10.0
Pros: The slick furniture and soft sheets are a boost!
Okay 5.1
Cons: Due to overbooking (which is hotel's fault), the hotel had rebooked us at another hotel farther than we had originally planned for. Further, they did not even care to inform us about it before arriving at Days Inn in the wee hours of the night. If you rebook us somewhere else due to YOUR error (overbooking), have the courtesy to inform your patrons!
Excellent 8.0
Pros: This is a hotel you stay in to wait for a plane. The rooms are too small for extended stay.
Cons: The size of thethe rooms
Good 7.4
Pros: Friendly, informative staff.
Cons: Small, cramped room. But then again, maybe the room was taken up by the king-size bed! :)
Days Inn Jamaica - JFK Airport - Queens
Rated no. 10
7.0
Good 7.0
Based on 871 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.5
Facilities
7.3
Location
7.8
Overall
5.3
Overall 6.9 Good
Based on 236 reviews
Cleanliness
7.5
Comfort
7.5
Facilities
7.3
Location
7.8
Overall
5.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
2.0
Overall
6.0
Cleanliness
7.4
Comfort
7.4
Location
7.8
Services
7.1
Staff
7.6
Cleanliness
8.1
Comfort
7.9
Location
8.1
Services
7.6
Staff
8.1
Cleanliness
7.4
Comfort
7.4
Facilities
10.0
Location
7.5
Overall
8.0
Cleanliness
6.8
Comfort
7.2
Facilities
6.0
Location
7.8
Overall
2.0
Cleanliness
6.7
Comfort
6.6
Location
7.6
Services
6.3
Staff
7.1

Mediocre 3.0
Cons: The room had an overpowering cleaning products smell. Every time the air-conditioning unit cycled, it sounded like a plane was landing right outside the window.
Excellent 10.0
Pros: The location was convenient
Cons: They offered an hourly rate because I was only there for 2 hours
Poor 1.0
Cons: Was not allowed to check in by the staff. I arrived early and because of that they wanted to charge me 80$ more. I was planning on only sleep there for the night and leave early in the morning.
Good 6.0
Pros: It was quite good location
Cons: They don’t change sheets and you have to tell front desk to clean your room because one day they never clean my room because I never tell front desk and the rooms are the smallest I ever stayed in
Mediocre 2.0
Cons: Racism
Okay 4.0
Pros: It was convenient and the staff was pleasant
Cons: The air conditioner was broken and it was 85 degrees outside, so the room was hot.
Excellent 10.0
Pros: Customer service was exceptional.
Excellent 10.0
Cons: Always great to stay here. Love the staff. I stay just to get away sometimes.
Good 7.0
Pros: :Near JFK (transit)
Cons: Indian Staff on reception with a suspicious look all time(not kind !)
Excellent 10.0
Pros: The receptionist is great- helpful, can-do, and pleasant to everyone who comes to the desk. And he has emergency toiletries, which is super nice.
Excellent 9.0
Pros: Newly renovated rooms were comfortable
Cons: Somewhat older but that is fine
Excellent 10.0
Pros: Staff was excellent. Room was clean and up to date.
Poor 1.0
Pros: location
Cons: #1 towels with holes torn #2 bed covering with multiple holes
Mediocre 3.0
Cons: You can clearly hear your neighbors
Mediocre 2.0
Pros: Close to airport and staff was nice.
Cons: Door did not close properly, there was a visible gap on the side of the door towards the bottom. Floors were dirty.
Okay 5.0
Pros: Location was perfect.
Cons: It didn¿t have a floor to ceiling mirror!
Excellent 10.0
Pros: My room was comfortable, it was good for my convenience
Poor 1.0
Pros: Nothing
Cons: Scary neighborhood. Crappy hotel. 1star hotel at best. I¿ll never stay there again.
Poor 1.0
Pros: Not much of anything can be said positively.
Cons: The first room had no heat, so we were moved to a second room which had no running water in the in the bathroom sink because the drain pipe leaked. Tell me they didn't know that. Bad, bad, bad. Never again.
Okay 5.0
Pros: The room was ok and seemed clean.
Cons: The room didn’t have an airport shuttle going even though that was the particular amenity point that I had selected. The reason was COVID. The staff barely shrugged when I stated that they needed to update their listing info. It didn’t end u
Good 7.0
Pros: Location is close to JFK. Clean and comfy bed.
Cons: I completed the reservation based on location, comp breakfast and shuttle bus service to and from JFk. when I arrived to JFK I called the hotel and informed me that the shuttle is not available same for breakfast. No shuttle service was an inconvenienc
Poor 1.0
Pros: Location to JFK airport
Cons: Hotel does not have a shuttle!! Hotel does not have breakfast!! Hotel does not have a gym!! They advertise all 3, but don’t have any of them! Hotel is extremely dirty. Its very loud in your room, fire trucks and police sirens nonstop all night
Poor 1.0
Pros: Had bedbugs, nasty cleanliness, don’t waste your time coming to that hotel
Cons: Everything was nasty.
Mediocre 3.0
Pros: Nothing.
Cons: Front desk took a good 5 minutes to even acknowledge I was standing in front of her. Security had to call out to inform her I was there to check in. Room had dirty blankets balled up in a corner, flyers on the floor and a bucket/cleaning pad on a table.
Poor 1.0
Pros: Nothing
Cons: everything, it looks like is also a shelter and got put in a room in the basement, i don't pay hotels to be in no dingy room in a basement.
Poor 1.0
Pros: Location close to federal circle.
Cons: Hotel was dirty and rundown. There was a strong smell of marijuana coming from the 4th floor.
Poor 1.0
Pros: Nothing
Cons: Looked like a homeless shelter.
Good 6.0
Pros: The front desk staff took really good care of us.
Cons: In a sketchy neighborhood.
Mediocre 3.0
Cons: They advertised a fitness center and a business room and literally have signs for those up. However, there is NO FITNESS CENTER OR BUSINESS ROOM. False advertisement probably to get their star rating up.
Excellent 10.0
Pros: Clean and close to the airport. The staff was friendly - offered a shuttle + provided takeout menus
Good 6.0
Pros: They had very good breakfast and the bed was very comfortable
Cons: The carpet had stains on it.
Good 6.0
Pros: Breakfast was very good!
Excellent 9.0
Pros: Staff was very helpful and shuttle was very quick Only hotel that we could find with 2 double beds for a reasonable price for a shirt overnight before hitting the city.
Cons: No restaurants close by but great Kaye night take outs
Mediocre 3.0
Pros: Staff was prompt and professional.
Cons: Room was filthy - smears on walls in bathroom and bedroom, dirt built up in bath corners, carpet stretched up in the center of the room, loud hallways, overwhelming smell of deodorizer, chipped paint, stains - very gross.
Poor 1.0
Pros: Free wifi and comfortable bed-
Cons: The hotel was very noisy with staff in the hall intilc1am. The decor is dated, holes in the carpet, carpet not clean. Couldn't find the hotel as it was a construction site and only a tiny sign out the front. Terrible experience.
Excellent 8.0
Pros: Very clean and quiet. Desk staff friendly and helpful. Room perfectly adequate. Good value for the money
Excellent 9.0
Pros: It was actually suprising in a good way. Being a cheaper hotel further away from the airport, we were hesitant but the staff and hotel was great. The room was very clean and modern. The bed was very comfortable. There was even free breakfast!
Excellent 9.0
Pros: excellent service. it is a 2 star hotel but they greatly treated guests like 4 star.
Cons: only room is a little bit tight and limited parking.
Excellent 10.0
Pros: Friendly staff
Excellent 9.0
Pros: I liked the staff and how friendly and helpful they were.
Cons: I wasn't so sure about the safety of the area.
Okay 4.0
Cons: After calling for the shuttle, I waited for 1:30h but it did not show up. The smoke detector in my room was not working properly and randomly started ringing every couple hour. My room was close to the breakfast room which means lots of noise.
Good 7.0
Pros: Location. Shuttle to airport was fast and easy to schedule. Breakfast exceeded expectations.
Cons: Room is very small. Could barely fit suitcases between bed and wall. Night worker did not seem professional and we had to ignore him as he was blurting something not English to us as we walked in. But all of the other workers were very courteous.
Excellent 8.8
Pros: The staff was professional. The hotel was very well run. The free breakfast was really great!
Cons: It was a bit noisy
Sleep Inn JFK Airport Rockaway Blvd - Queens
Rated no. 11
6.9
Good 6.9
Based on 236 reviews
Details
Reviews

Cleanliness
5.7
Comfort
5.6
Facilities
5.2
Location
6.5
Overall
5.2
Overall 5.6 Okay
Based on 15 reviews
Cleanliness
5.7
Comfort
5.6
Facilities
5.2
Location
6.5
Overall
5.2
Cleanliness
6.4
Comfort
6.4
Facilities
4.8
Location
6.4
Overall
5.0
Cleanliness
5.4
Comfort
5.2
Facilities
5.4
Location
6.6
Overall
5.4

Okay 4.0
Pros: Staff were friendly but could not help much.
Cons: The heating was not working, despite the two attempts to correct the problem. Room change was not possible due to being fully booked. All that could be offered was extra blankets. not very helpful when outside temperature was -4 C. Breakfast was very poor and only skimmed milk available for coffee. They could at least have some cream.
Okay 4.0
Pros: Staff
Cons: Location Hotel was old
Okay 5.4
Pros: The ride to and from the airport is quick. The people are nice. It serves its purpose. It costs too much for the quality, but it beats the heck out of sleeping in the airport.
Cons: The room was tiny. The towels had holes in them. The furnishings and fixtures were dated. Again, I was there for an 8-hour sleep, so meh. It's useful.
Mediocre 3.4
Pros: Free parking on site with a locked fence The staff was pleasant and professional Close enough to the airport
Cons: The room was dirty smelly The towels were stiff and the bed was uncomfortable We had to wait a long time to get an employee to unlock the fence to get our car out Also there was not an employee at the desk for at least 10 minutes while we were waiting to check out. Free breakfast was not easily located it was in the lower level. By the time we found out it was too late. Also definitely was not in a nice neighborhood.
Mediocre 3.1
Pros: Close to airport
Cons: Hotel smelled, no bar as advertised, limited tv channels, felt as if unsavory characters roamed the hotels and were hanging around the outside of hotel. Also the staff was not freindly
Okay 5.1
Cons: Airport shuttle is not 24 hours. Runs only until midnight and is really just a guy in an SUV
Okay 4.8
Pros: Proximity to JFK
Cons: The exterior appears news. The interior is tired and unkept.
Good 7.7
Pros: The room was clean the staff was help full and accommodating bath room was excellent.
Cons: The size of the room is a bit small and need television with remote
Excellent 8.6
Pros: Near airport, with shuttle to JFK
Garden Inn & Suites - Jfk - Queens
Rated no. 12
5.6
Okay 5.6
Based on 15 reviews
Details
Reviews

Cleanliness
6.2
Comfort
6.3
Facilities
4.4
Location
7.0
Overall
5.1
Overall 6.1 Good
Based on 1,180 reviews
Cleanliness
6.2
Comfort
6.3
Facilities
4.4
Location
7.0
Overall
5.1
Cleanliness
3.0
Comfort
4.0
Facilities
4.0
Location
3.0
Overall
3.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
2.0
Cleanliness
5.9
Comfort
6.1
Location
7.0
Services
5.5
Staff
7.0
Cleanliness
4.6
Comfort
4.6
Facilities
4.6
Location
4.6
Overall
5.3
Cleanliness
6.5
Comfort
6.5
Location
7.2
Services
5.9
Staff
7.3
Cleanliness
5.8
Comfort
6.1
Facilities
6.0
Location
6.8
Overall
6.0
Cleanliness
6.2
Comfort
6.3
Facilities
4.0
Location
7.0
Overall
5.3
Cleanliness
6.3
Comfort
6.3
Location
7.2
Services
5.8
Staff
6.9

Okay 5.0
Cons: Old place the power conections has hole on the wall. The water is coming very dirty they stop the water for certain time and they dont inform us
Mediocre 3.0
Pros: Breakfast was advertised. There was no breakfast! None! There two vending machines, one of which functioned only with dollar bills, carried mostly high caffeine drinks and junk food. Bah.
Cons: Almost everything could have been better.
Good 6.0
Pros: Proximity to JFK, reasonable price and clean
Cons: Old furnishings and a little “down at the heel”
Poor 1.0
Pros: Nothing.
Cons: Water in the bathroom is brownish. Quality of bedding is poor. Corridor smells cigarette. Shuttle starts at 8am, so beware for those who have an early flight. Noisy, just by the highway. Lot more can be said....
Poor 1.0
Pros: The location was very convenient.
Cons: The hotel was very nasty and dirty. It smells so bad. The carpets in the hallway is so nasty. The room wasn't bad just old. Needs a update really bad.
Excellent 10.0
Pros: Speedy staff
Cons: Mattress poor quality
Mediocre 3.0
Pros: It was near JFK. The bed was comfortable & it was quiet there.
Cons: Our sink was disgusting & needs to be replaced. The hallway carpet looked old & dirty. It was disappointing. The area is dirty with trash on the streets. The shuttle had trash in it.
Okay 4.0
Pros: Location
Cons: No breakfast. Limited TV. Old
Poor 1.0
Pros: The location
Cons: Very dirty, room smelled like cigarettes. There were holes in the curtains. No continental breakfast as advertised
Mediocre 3.0
Pros: Location and the small parking lot avail.
Cons: I did not like the rusted appliances in the bathroom. I did not like the visible cracks in the wall. I did not like the look of the employees dressed in regular clothing. I did not like the limited availability of fresh towels available.
Mediocre 2.0
This place is not good. Our room smelled of smoke and nothing worked in the room. They said their was breakfast but there was nothing due to pandemic. I didn’t care for the cleanliness of the room.
Poor 1.0
Pros: Nothing good , carpet is so dirty and had odd smell
Cons: None
Excellent 9.2
Convenient location, offer free shuttle to JFK airport, hotel facilities are a bit old though.
Excellent 8.0
Pros: Friendly helpful staff. We were only there a few hours to sleep so didn't seemuch
Poor 1.0
Pros: Free shuttle and location
Cons: The hotel room! Our room had a large hole where the insulation was completely removed and you could hear the TV and word by word conversations of the guests next to us. Carpets were dirty on hallways of hotel.
Okay 4.0
Pros: THe bed was comfy enough.
Cons: The food selection was poor & I felt like the staff person was trying to micro-manage me when I was filling my plate. It was an incredibly uncomfortable situation, and I will never go back to this hotel because of this.
Good 6.0
Pros: Best value, right off the highway and close to the airport.
Cons: Hotel is dated and needs some upgrades. For a single night stay it was adequate.
Good 7.4
Pros: The bathroom looked dated but immaculate, that made me feel very comfortable. Same with the bed and sheets.
Cons: I felt scammed by the so-called shuttle, the main reason I stayed and I had NO WAY TO USE IT during the restricted hours it is available. Do you think we get to pick our flight times? Are you kidding me? Nowhere on the hotel website.do the claims of a free shuttle indicated it is for mid day flights only.
Mediocre 3.7
Pros: that i didn’t see bed bugs
Cons: clean your carpet. train your cleaning staff. replace broken fixtures and furniture. fix bathroom mold and mildew issues
Okay 4.0
Cons: incredibly loud.
Good 7.4
Pros: The room was decently sized, elevator worked, airport pick up and drop off, friendly staff, wifi in lobby, convenient location
Cons: no wifi in rooms, damage to walls, no kettle in room.
Good 7.4
Pros: The room was nice looking clean and odor free. No smoking room. Had a refrigerator and coffee maker , TV etc.
Cons: Not a big selection of cable channels. No adult channels also A busy highway was on my side on the hotel so it was a little noisey.
Mediocre 2.0
Pros: I did like nothing at all... This place should be shutdown....
Cons: I didn't like: The service. Room has fungi on the bathroom [tiles, wood cabinet, cracks on tiles] The front desk personnel attention was the worst I have ever dealt with... Supposedly their airport shuttle was broken during 11:00pm but next morning at 8:35am it was ok... Thing is that they don't pick anyone at the airport at stated in the KAYAK ad, unless you flight arrives before 8:00pmEST.
Super 8 by Wyndham Jamaica North Conduit - Queens
Rated no. 13
6.1
Good 6.1
Based on 1,180 reviews
Details
Reviews

Cleanliness
5.6
Comfort
5.5
Facilities
4.4
Location
7.0
Overall
4.8
Overall 5.5 Okay
Based on 1,430 reviews
Cleanliness
5.6
Comfort
5.5
Facilities
4.4
Location
7.0
Overall
4.8
Cleanliness
5.0
Comfort
4.7
Facilities
5.0
Location
6.2
Overall
6.5
Cleanliness
7.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
8.0
Cleanliness
5.4
Comfort
5.4
Location
6.9
Services
5.1
Staff
6.5
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
2.6
Comfort
2.6
Facilities
2.0
Location
4.0
Overall
2.6
Cleanliness
5.6
Comfort
5.6
Location
6.9
Overall
4.0
Services
5.2
Cleanliness
5.7
Comfort
5.6
Facilities
4.5
Location
6.9
Overall
4.0
Cleanliness
5.7
Comfort
5.5
Facilities
2.6
Location
7.1
Overall
3.2
Cleanliness
5.1
Comfort
5.1
Location
6.7
Services
4.9
Staff
6.3

Poor 1.0
Pros: Not One Thing.
Cons: Room was low grade horrible. Furniture old and sparse, Sheets not clean, Bathroom from 1980's, unclean, hair on walls, toilet and floor. Roaches in the room. Put my KFC on the dresser and came out to find roaches all over the bag. Disgusting. Would not recommend and definitely won't EVER go back.
Okay 4.0
Pros: Staff is very friendly and helpful, shuttle bus drivers are very nice, polite and professional
Cons: The hotel is very old, everything in the room is old, there was supposed to be a coffee maker inside my room but didn’t. The bed should be changed to newer, the toilet is really old.
Poor 1.0
Pros: Nada/ nothing
Cons: I not sleep there, it is old, dirty, pinturas. Odor, it is like a dangerous place to go and it is nothing like the pictures. It seem like a place for pleople with house or homeless, People whom sleep there are the same ask for money in the signals. It was scared for us.
Mediocre 3.0
Pros: Nothing
Poor 1.0
Pros: Nothing at all.
Cons: The poor customer service. Late pick up at airport. The room was dirty roaches on tables and walls.
Poor 1.0
Pros: I only lije the location
Cons: the room i get was way out dated on it is a basement room 130
Okay 4.0
Pros: only liked the staff
Cons: the hotel is very old, needs major renovation! Everything is old, walls, carpets, tiles in the bathroom. In our room 207 there was no cold water in the shower 🤦🏻‍♀️😂 hot water came from the cold water tap, boiling water came from the hot water tap)
Poor 1.0
Pros: That it was close to the airport
Cons: Unclean smell, feel and look
Poor 1.0
Pros: Nothing at all, bed hard as a rock, pillows worse, room used and just not clean at all
Cons: See above!!
Poor 1.0
Pros: Airport shuttle
Cons: Terrible shape. Seen two roaches. Shower faucets were messed up. Had either scalding hot water or ice cold shower. The faucets would not adjust and were falling off. Way overpriced and I would not stay there again.
Poor 1.0
Pros: Location
Cons: Many things
Poor 1.0
Pros: Nothing, this is a sleepy, run down piece of garbage, I would rather sleep on a park bench, staff is rude place is like a dump yuck
Cons: Every thing
Good 6.0
Pros: The location was ideal, close proximity to where I was doing business.
Cons: Yes. The need for more parking space for guests. Double parking is unacceptable.
Poor 1.0
Pros: They need to rebuild it!
Cons: It¿s very dirty, no Ac nothing is working there
Okay 4.0
Pros: Nothing
Cons: No breakfast, people scearming & running in the hall at 2am.
Poor 1.0
Pros: Just the location
Cons: Very dirty place. Staff are not trained well to do the job. The hotel should not be in business in that situation.
Poor 1.0
Pros: Did u mean, please tell us about your stay in the MOTEL cuz that was not a hotel
Cons: It was definitely not clean
Mediocre 3.6
The place smells marijuana when we got in. And it’s like scary neighborhood.
Poor 1.0
Pros: Location to airport
Cons: I was charged for two nights and I stayed 1.5 hrs.
Poor 1.0
Pros: I didn¿t like anything about it nothing at all
Cons: Yeah I didn¿t like anything about it
Mediocre 3.2
Ghetto, smells like weed, questionable activities, felt unsafe. Pay a little extra and go somewhere else. (Btw, I almost never write reviews).
Good 6.0
Pros: It was warm and dry.
Cons: Did not feel safe other guest did not support a safe environment and I left early.
Okay 4.0
Pros: Convenient to JFK, reasonable price
Cons: Room furnishings were extremely dated and somewhat shabby.
Okay 5.0
Pros: They gave me a room in the basement, I've never stayed in Hotel Basement, they gave me hard time to change it to a ground floor. People were drinking outside the hotel and on and off were being loud.
Cons: The Staff were not friendly.
Excellent 10.0
Pros: Worker was always there to help very caring only one thing no breakfast.
Cons: no
Okay 5.0
Pros: Very near airport. Reasonable price.
Cons: Room was not very well kept.
Mediocre 3.4
Pros: Did not try the breakfast. It was close to the airport
Cons: No maintenance. Window to parking was broken. Wakeup call never happened.
Good 6.0
Pros: Cheap and convenient location to JFK Airport
Cons: The facility is showing its age and is overdue for an upgrade
Mediocre 2.0
Cons: My bathroom was not clean, iron was not working
Excellent 8.0
Pros: The location to the airport. Friendly staff. The shuttle service to the airport
Cons: None.
Okay 4.0
Pros: The best part was the shuttle to and from the airport and there was a nice tv in the room
Cons: Everything was poor quality. The door didn't have a second lock that was functional. Carpet was disgusting and pulling up in various places. Paint was falling off door frames, etc. The air conditioning/heat was broken. Also there is no elevator.
Excellent 8.8
Pros: The attention and Service by the staff.
Cons: The breakfast.
Mediocre 2.2
Pros: nothing
Cons: everything...extremely noisy every vechile went by you heard.....next door light was so bright could not sleep....toilet in the could not flush no water.
Mediocre 2.0
Cons: Everything. The dirty floor that made my feet sticky; the sketchy surroundings; the misleading "$86 per night" sign; the uninterested front desk staff; the slow and unstable wireless Internet...
Excellent 8.0
Pros: Parking Breakfast Near to jfk airport Airport shuttle
Cons: No elevator
Excellent 8.2
Pros: The front desk staff was amazing. She was so nice and sweet.
Good 6.0
Pros: Prize for the room.
Cons: No elevator to second floor, no help with baggage. Shuttle to airport only once per hour, so we had to take taxi.
Excellent 10.0
Pros: GREAT GREAT Great
Mediocre 3.1
Pros: It's close to JFK Airport and they have a free shuttle. Wehen I was checking in there was no room which I booked (room with 1 double bed, for two people) but i got another room with two double beds in this same price.
Cons: It's not safe area, especially if you travel at evening or at night by public transportation. We got very dirty towels. Our room was located in basement. it was unpleasant and smelly. Somebody wanted to get in our room early morning when we were sleeping.
Okay 5.7
Pros: The staff who welcomed us the first day was awesome, although we could hear people from the outside talking on their phone while we're tried to sleep. The complimentary breakfast was successful each morning, there was variety within the pastry options but not really any warm or hot food. The bedroom was standard which v was nice not to have to pay for extras we weren't going to use. Finally on the last day receiving the deposit for the room back was difficult. That staff member was rude to my mother and had no intention of returning our deposit we were told we would receive upon check out since we created no damages.
Mediocre 2.8
Pros: Nothing to like.
Cons: The place is not clean and electricity hook ups are dangerous. It smells bad and staff is not friendly.
Okay 4.5
Pros: The two fishes and the turtle in the pond...the free internet..
Cons: My room was filthy..air condition unit was so loud..the guy at the front desk con me five dollars...
Mediocre 2.0
Pros: Nothing about it i would never stay their again the rooms smells and the carpet was dirty the light switch have shorts it works sometimes.....
Cons: The staff didn't look professional they weren't dress like they were working the hallway was dirty it really felt like i was in a cheep motel i would never recommend anyone to stay their and for myself i felt like it was a big waist of my hard working money
Okay 4.2
Pros: Close to JFK airport free shuttle service going from the airport to the hotel but from the hotel to the airport the service finish at 3:30 pm so if you have a evening flight you have to get a taxi. if you need a place just to sleep for cheap price that is the place. Break fast I mean coffee, juice, cereal and donats and bread.
Cons: from the hotel to the airport the shuttle service finish at 3:30 pm so if you have a evening flight you have to get a taxi. looks old need a up grade new paint and etc my room was ok but the bathroom need a up grade.
Mediocre 2.0
Cons: Can you clean the bed ? So much dust!!!!!!!
Mediocre 2.0
Pros: The fact that I only booked it for 1 Night.
Cons: Everything is Pathetic.
Jfk Inn - Queens
Rated no. 14
5.5
Okay 5.5
Based on 1,430 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.1
Facilities
4.0
Location
6.6
Overall
4.6
Overall 4.9 Okay
Based on 130 reviews
Cleanliness
6.1
Comfort
6.1
Facilities
4.0
Location
6.6
Overall
4.6
Cleanliness
7.5
Comfort
7.5
Location
7.0
Services
6.5
Staff
7.3
Cleanliness
8.0
Location
8.0
Overall
6.0
Staff
8.0
Value for money
2.0
Cleanliness
7.0
Comfort
6.9
Location
7.4
Services
6.7
Staff
7.0
Cleanliness
5.3
Comfort
5.6
Facilities
6.0
Location
7.2
Overall
6.0
Cleanliness
5.6
Comfort
5.5
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
5.4
Comfort
5.3
Location
5.9
Services
4.9
Staff
5.3

Poor 1.0
Pros: Nothing
Cons: There was no airport shuttle as advertised. The entrance to the hotel was dirty, scary.Pipe leaking in hallway b4 check in counter. It cost us 42 dollars more because we had to urber. I believe we should get a credit for at least the 42 dollars. The photos on your website do not represent how terrible this place is. The worst place I've ever been in.
Poor 1.0
Pros: Close to the airport
Cons: Not clean Very very tiny rooms Airport shuttle not provided they said due to COVID all shuttles are cancelled then it must reflect in the booking.com description
Mediocre 2.0
Pros: I did not like anything. I may take this hotel to the court and ask for my money for fake advertising and wrong info in the website
Cons: Nothing is true. The Guy sitting said that he is not responsible and I should wait for his boss. They said 24h shuttle I ended up staying at the airport almost two hours to find lift to the hotel. I do not advice people to stay in this place.
Mediocre 2.0
Pros: Attendant was always responsive and attentive.
Cons: I only choose this Hotel because it advertises a shuttle from the airport, which is not the case. I find this advertisment deceiving. Had I not called to inquire as to where I should go to take the shuttle, I would have been left stranded at the airport
Good 6.0
Pros: Thanks
Cons: My room was right next to reception desk so noise all through the night.
Excellent 10.0
Pros: The staff friendly and helpful, room clean , the price very good
Poor 1.0
Pros: Nothing. If I could rate them in negative numbers, I would
Cons: When I booked this it said they had a free airport shuttle. I only booked this location because I needed to stay one night to catch a flight the next morning. I called the day before and ask if I needed to make any arrangements for the shuttle because I was coming in at 10pm and was told no, nothing special, just call. When I arrived and called they said they weren't doing any shuttle services at all. When I ask why no one told me the day before when I called, they laughed and said if I didn't like it they could cancel my reservation. The staff I interacted with were aggressive and rude and made it very clear they didn't care at all about me or my stay. I strongly suggest staying anyplace else but here.
Excellent 8.0
Pros: Good location and easy to find.
Cons: No
Poor 1.0
Pros: Nothing.
Cons: Lies lies .
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.0
Pros: The bed was comfortable and like the amount of towels
Cons: The head board and bed where not attached and the sheets where dirty like if they where never changed from the prior quest.
Good 6.0
Pros: Room is clean but seems that the non smoking room that I got is a smoking room.
Cons: I stayed in Room 105. Room is clean. But the aircondition is too loud. I need to turn it off so I can sleep. Good thing it was a cooler night last June 10 in New York. Ice machine is not working too. Guests are so loud in the middle of the night.
Mediocre 3.0
Pros: The kindness of the staff
Cons: the size of the room felt like a closet
Okay 5.0
Pros: This hotel was the cheapest option near JFK for an overnight layover. It did its job in that sense, but not much more.
Cons: The hotel has a strong cigarette smell and was not very clean. The room was also extremely small. And the area around the hotel was not nice.
Okay 5.6
There's no parking except along the road. Entrance was around back and not easily accessible for those of us with disabilities. Our room was booked as a queen bed but we were given a twin bed in a room the size of a closet. No amenities like ice, coffee,or breakfast. I'll stay somewhere different bext time. Wasn't worth the cheap price.
Poor 1.0
Pros: Nobody answered the call they say there’s free shuttle from n to Airport on the website I called hotel for over 1 hour no response .the water was cold and no one responding didn’t take a shower that evening and I’d just arrived from a
Okay 4.0
Cons: The receptionist tried to charge me for a safe despite I refused. Later went behind my back and added to the bill. Lucky I caught it in time before I paid. Fraudulent and shady attitude. Was directed to walk a block to another hotel for the free breakfast
Mediocre 3.1
Pros: It's location.
Cons: This hotel had nothing close. No food and no room service. It was oddly situated in an out of the way neighborhood in Queens. I was first put in a room where the bathroom was completely broken. It was sort of like staying in a prison.
Rodeway Inn Near JFK Airport - Queens
Rated no. 15
4.9
Okay 4.9
Based on 130 reviews
Details
Reviews

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