Prices are in Australian Dollars.

Hotels near Newark Liberty Airport

Hotels near Newark Liberty Airport

Search hundreds of travel sites at once for Newark Liberty Airport hotels

Newark (EWR) - Newark, NJ, United States
Check-in
Check-out
Compare vs KAYAK |

Best hotels near Newark Liberty Airport

Cleanliness
8.9
Comfort
8.9
Facilities
8.4
Food
8.5
Location
9.2
Overall 8.5 Excellent
Based on 2,079 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.4
Food
8.5
Location
9.2
Cleanliness
8.4
Comfort
8.4
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
6.3
Comfort
7.0
Facilities
6.3
Location
6.6
Overall
6.6
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.5
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.4
Comfort
9.2
Facilities
9.0
Location
8.9
Overall
8.9
Cleanliness
9.0
Comfort
9.0
Location
9.2
Services
8.5
Staff
8.8
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.2
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Food
8.5
Location
9.1
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.3
Staff
8.6

Excellent 10.0
Pros: I liked the fact that I arrived very late but the restaurant was still open and the fact that the shuttle picked us up and dropped us off for free. For the price and location of the property, it was definitely worth it.
Excellent 10.0
Pros: it was very clean and nice
Cons: the parking too expensive and you had to pay for the internet
Excellent 9.0
Pros: Good but expensive
Cons: Good but expensive
Excellent 10.0
Pros: shuttle
Poor 1.0
Cons: the staff
Excellent 10.0
Pros: I Liked the fact that it was really clean The Staff was friendly & very helpful
Cons: I Did not like the fact this hotel absolutely charge too much for parking it is absolutely ridiculous & someone should really look into this because when your booking the room it don't even say you have to pay for parking & it would be nice to know this
Excellent 10.0
Pros: Convenience to airport. When crying child showed up across hallway after arriving, we were moved without question to a quieter room where we could rest and do needed work online.
Cons: No
Excellent 10.0
Pros: Proximity to the airport, late room service hours, and clean modern rooms was a nice fit.
Cons: It¿s directly across from the airport parking lot with no safe and reasonable way to walk there so instead had to wait over 30 minutes for a shuttle.
Excellent 10.0
Cons: Check in line was a bit long
Poor 1.0
Pros: Location
Cons: Restaurant service terrible, when we got up to leave the waitress ran after us. Tried to call and put in order, no answer, called front desk no answer. TV was on we could not shut off. Front desk again no answer. No sleep for us had to get up at 4 am
Excellent 9.0
Pros: good
Cons: good
Excellent 9.0
Pros: Second time staying after a late flight. Shuttle drivers were on time and helpful.
Cons: Room service didn't show up.
Good 7.0
Cons: They charge $30 for parking and don¿t tell you until you get there.
Excellent 10.0
Pros: The hotel was beautiful and clean. Check in was a breeze.
Cons: The only thing I did not like was having to wait 45 mins for the shuttle.
Excellent 8.0
Pros: It was quiet, clean and very nice.
Cons: When I checked in, the receptionist said I canceled. I did not cancel and she set us up with accommodations. Very strange to me.
Excellent 10.0
Pros: Customer service
Cons: n/a
Okay 5.0
Cons: It fell more like a car parking in an overnight garage than a guest. The few human interactions I had, were to let me know that the services I was looking for wasn¿t available¿
Poor 1.0
Pros: Location
Cons: Filthy room with dirty/used towels in the bathroom: This is very sloppy of a big hotel chain during a PANDEMIC t took 30 minutes to check in. when i did check in, staff told me my king bed that i upgraded and paid for was not available and i had a twin
Excellent 10.0
Pros: Did not have breakfast
Cons: Electronic keys , getting out of parking after dropping off keys
Poor 1.0
Pros: The location is good - that's it.
Cons: The rooms were not up to mark - It's nowhere near to Marriott standards. The staff is not cooperative. No guest service with respect to Marriott standards and staff doesnt care. Rooms have no amenities, except basic. They charge 2.5$ for a mask
Good 7.0
Pros: Great location and nice rooms.
Cons: I paid more for a concierge level room which included evening snacks and drinks, as well as a hot breakfast. At check in I was told no food was included and only wifi. Later, was told no concierge benefits on weekends (including Friday). Why offer?
Good 6.0
Pros: Location
Cons: Food
Good 6.0
Cons: $21 sandwich and $8 water
Okay 5.0
Pros: The location.
Cons: The food was not good and overpriced.
Poor 1.0
Pros: I will never go back to the place, I just like the location .
Okay 4.0
Pros: Nothing really
Cons: 1) not lied about the location stating it was located in the airport as opposed to next to the airport 2) shuttle service could not be found had to rent a taxi 3) staff very unhelpful regarding room service. 4) stale food
Poor 1.0
Pros: Nothing
Cons: The front desk claimed they did not have my reservation. Then 30 minutes later they all of sudden found it. I was charged $12.95 per day for internet when I am Marriot Bonvoy member. The room was not clean.
Okay 5.0
Pros: Clean and close to the airport.
Cons: Airline pilots were given priority and allowed to cut in front of the line to check in. Some of the staff communication skills were unpleasant and demanding.
Mediocre 3.0
Pros: The gym is huge, the rooms are nice, the hotel is clean.
Cons: You need a treasure map to get there, the parking fee is too expensive, leaving the actual parking lot is ridiculous. Not worth the positives. I’m never coming back.
Okay 5.0
Pros: The location is close to home n having plumbing issues so we stay periodically.
Cons: The staff!! The AA woman with short hair usually checks us in is wonderful n she makes u feel so welcome. I didn't see her this time.It was disappointing not to see her during our stay. I honestly come back just because of her exemplary service.
Good 6.0
Cons: Paying for parking is very awkward to me
Good 7.0
Pros: Hotel is very nice and clean. The shuttle service is prompt and friendly.
Cons: The alarm set off at 6 am. At around the same time I heard people conversing in the room across mine and theirs was probably set off too. I left around 6:45 am for some chores. The front desk didn't address this problem at all.
Good 7.0
Pros: The staff was great! Very kind and helpful!
Cons: While it has been updated it appears worn & tired. To be rated as a 4 star hotel it needs some love.
Good 6.0
Cons: No microwave in room
Mediocre 3.0
Pros: The room was cute and clean. The bed was nice.
Cons: They charged $28 for parking after I was told it was $16 and they charged $13 a day for WiFi.
Okay 5.0
Pros: Front desk staff and beds
Cons: Sticky clocks and remote Sticky oily hair dryer and clothing iron
Okay 4.0
Pros: Location is perfect as well as shuttle to departure.
Cons: Room service nightmare. Blame it on COVID but 2 hrs later and 6 calls to service area i finnaly got my burger and cold fries!
Okay 4.0
Pros: The location was fine
Cons: I think the hotel staff was not friendly at all and my room was never clean after I was gone all that Saturday.
Good 7.0
Pros: Room was clean, and the beds were comfortable.
Cons: No coffee maker in the room
Okay 4.0
Pros: Being so close to the airport.
Cons: No extra water in room like other Marriotts. When I asked the desk person I was told that I can buy water from the gift shop. Staff very unfriendly when I entered the hotel. Other Marriotts have a concierge that had to go items like cereal, soda, water.
Excellent 10.0
Conveniently located for the EWR airport, this hotel offers bus shuttle and the expected level of service.
Okay 5.0
Cons: Room
Poor 1.0
Cons: We checked out a 1 am because the neighbors were talking so loud
Good 7.0
Pros: convenience to airport, well maintained, comfortable although Spartan
Cons: undisclosed charges, high Wifi, exorbitant parking fees even for high status Bonvoy members, snacks were cheaper at the airport
Okay 5.0
Cons: this hotel is very difficult to get to. The parking is very confusing as well. I'm not sure if it's because of the construction going on but i would not recommend staying at this hotel unless you have a flight to catch.
Poor 1.0
Pros: It was a really nice hotel with in itself But overall bad experience one of the guest barricade himself in the room & police was everywhere the hotel manager told the receptionist to refund my money & she only refunded my parking which was entirely to ex
Mediocre 2.0
Pros: It was clean.
Cons: I can't believe they charged me $28 to park!!!! This will ensure I'll never come back.
Poor 1.0
Pros: Clean and nice rooms
Cons: The hotel is fenced on by roads, one can literally not walk anywhere from the hotel. Not even to the airport 200 meters away. Also, having staff working for tips should be a nogo in this century. All hotel workers should be payed properly!
Excellent 9.7
Pros: Shuttle to the airport was super helpful!
Poor 1.0
Cons: Very misleading description of location this hotel cannot be reached from the airport without waiting outdoors for shuttle. No direct access. Window completely blocked out with translucent film, I couldn't check the weather or get my bearings. Rude s
Mediocre 2.0
Pros: Nice gym.
Cons: Location, smell, parking fees, parking hassle, isolated location, limited breakfast options.
Excellent 8.5
This is a nice airport hotel where you don’t hear airplanes outside, but the walls are so thin I could hear the guy snoring next door. The room otherwise was very comfortable and very spacious. I liked having a sofa in the room with a small table. The hotel staff was all extremely friendly! I’ve never seen so many nice people in Newark before! I would stay here again because of their great hospitality.
Excellent 10.0
Pros: Convenient for overnight stay to pick up flight next morning. Wait staff at restaurant very friendly and accommodating to needs.
Cons: Nothing.
Mediocre 3.0
Pros: the manager was very nasty to me and my son and now I am in Jerusalem and the have put all kinds of false charges on my card. I will have to deal with this issue after my trip. Only should be ---- on bill.
Excellent 10.0
Pros: Great location ad very nice facilities.
Cons: Climbing over a small railing to get from Terminal B to front door of Hotel . A cross walk would be nice.
Poor 1.0
Pros: The staff was helpful along with the location
Cons: My bed had bugs, I was literally eaten alive while I was sleeping. I had to attend a funeral, which was the reason for the trip. I was very uncomfortable all day and still until today I have welts. They filled out a report and told me to wait.
Excellent 8.0
Pros: Nice bed, good mirrors in room, good working space in room
Cons: Conference rooms on first floor were FREEZING!! Rooms could have used a bit more hanging space for clothes Wish there were more bath products — shower cap would have been nice, when I called housekeeping about deodorant they couldn’t help
Excellent 8.5
Pros: The hotel is nice and very close to the airport and a nearby shopping mall outlet. There is a restaurant, bar and business center and free hotel shuttle.
Cons: Everything was fine and the price is a good value.
Excellent 10.0
Pros: Everyrhubg was great above average on all things.. Great service and room service food was beyond great..
Cons: One very rude women that was a clerk at the front desk about 3am in the morning needs to be fired. I don't want to give the hotel a bad review because of her. I asked about the shuttle and all were more than happy to call the bus driver. They said tell us when you are ready.. I walked outside and came back in and there was another clerk there. I said you can call the shuttle driver now please, I'm ready. She answered very ugly and rude sharp '' when I have time I will'' there were no customers at the desk. No reason that I should have been treated like that. I just thought to myself welcome to new jersey where all the rude selfish people in the world live and blew it off. But what needs to be realized is that people like this on staff there will cause this great hotel to lose customers.
Excellent 9.1
Pros: Amazing location adjacent to terminals
Cons: Prices are similar to Midtown Manhattan
Excellent 9.1
Pros: Hotel staff was nice, room was clean and not noisy.
Cons: Restaurant staff were terrible. Can't be described as nice which is in sharp contrast to the hotel staff
Excellent 9.4
Pros: The rooms and staff were nice
Cons: The shuttle service was very poor. Understaffed shuttle service for people trying to make flights. If you are going to use mini-vans, you need to have more of them, or have bigger shuttles on stand-by.
Good 6.0
Pros: They set up a pack and play and refrigerator. Huge win!
Cons: No bellman to bring our bags up. We had to push the luggage cart ourselves. The restaurant was initially rude when I asked to take food upstairs (to my husband and sleeping daughter). I was surprised that this was supposed to be "in" the airport but it still required a van to access. They will not direct you to a walking path. The van was included (nice) but the driver refused to go to the premier counter, leaving us to lugg baby and bags up multiple flights. Not as easy as for a solo business traveller
Good 6.5
Pros: The bed was comfy and divine! Check out time was noon.
Cons: Service fell short. Shuttle took 40 minutes to arrive; I had to call twice. Massive plane delays brought me in at 3 a.m. and it was not fun waiting yet again. First room shown smelled to me of smoke; no problem about changing rooms. However, she said she would slip a new room key under the door while i could sleep (almost 4 a.m. by now) and she did not. It was easier to not leave the room when I woke (bc very tired) then to deal with trying to get a new key to my room when I would be checking out soon. I left hotel at 11:30ish a.m. without coffee but showered.
Good 6.5
Pros: The place was very clean and nice, and very professional looking.
Cons: If you're not a posh business person, it isn't the best. We made the mistake of ordering Dominos to the room, and the hotel was obviously not very happy about "fast food" coming. First of all, they gave the delivery person a hard time and accused her of not really having customers here and being shady, before they finally called my room. Once I confirmed we had indeed ordered pizza, they wouldn't even let the delivery person come into the hotel, and I had to go outside to meet them.
Okay 5.1
Cons: Had to pay for computer access in business suite, no free TV channels…..everything was promotional.
Mediocre 2.0
Pros: I PAID ALREADY.BUT THE FRONT DESK LET ME PAY AGAIN
Newark Liberty International Airport Marriott - Newark
Rated no. 1
8.5
Excellent 8.5
Based on 2,079 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.3
Location
8.4
Overall
9.1
Overall 8.5 Excellent
Based on 254 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.3
Location
8.4
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.3
Services
8.3
Staff
8.5
Cleanliness
9.0
Comfort
8.0
Facilities
8.5
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
8.5
Overall
9.3
Cleanliness
9.2
Comfort
8.8
Location
8.5
Services
9.0
Staff
9.3
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Facilities
7.6
Location
8.0
Overall
8.6
Cleanliness
8.3
Comfort
8.5
Location
7.6
Services
7.9
Staff
8.4

Excellent 10.0
Pros: All staff were friendly; the room and bedding was clean; the bathroom was very large; the bed was extremely comfortable; the location was convenient; the parking couldn't have been easier
Cons: There was nothing I didn't like
Poor 1.0
Pros: No parking ! Room wasn’t clean abs only has toilet mirror . Way below my expectations even tho I wasn’t expecting too much
Cons: Wasn’t clean and comfortable
Excellent 9.0
Pros: Perfect location close to the airport.
Excellent 8.0
Pros: The hotel is not in the best location in downtown Newark, but the hotel felt secure. Our room was clean and comfortable. Peter at the front desk was friendly and helpful. The hotel provided a shuttle to the airport which is in close proximity.
Cons: Everything was good, great value for the money spent.
Excellent 10.0
I stayed here while in town for a concert. The hotel was easy to find, the staff very friendly and the rooms were very clean with everything I needed. The beds were probably the most comfortable bed I've ever slept on in any hotel! I would definitely recommend this hotel.
Excellent 10.0
Pros: Location
Cons: No microwave in room.
Poor 1.0
Pros: Best part is the $30 dollar parking fee.
Cons: Location and packing fee
Mediocre 2.0
Pros: Nothing at all. Worst hotel experience ever
Cons: Something was biting me all night and I have bumps all over my legs to prove it.
Excellent 10.0
Pros: The bed was very comfortable and the shower was great! No parking hassles since they allow in and out accommodations! I loved the Starbucks on premises. The staff was very friendly and helpful!
Cons: All was wonderful
Excellent 10.0
Pros: Excellent staff, location, and CLEAN! Hotel is now offering coffee and breakfast options.
Excellent 10.0
Pros: Excellent staff, location, and CLEAN!
Cons: No dining or food options currently at hotel due to covid.
Excellent 8.0
Pros: Staff
Cons: No meals available
Excellent 10.0
Simple a great experience.
Excellent 10.0
Pros: Extremely close to the Prudential Center, which was a plus being that I was attending a Concert there. Hotel staff have very friendly
Cons: N/a
Excellent 10.0
Pros: Front desk gentleman was amazing, so friendly and helpful. He helped us at check in and check out.
Excellent 10.0
Pros: Convenient location to NJPAC
Excellent 10.0
Cons: I didn’t like that I had to pay separate for parking.
Excellent 8.0
Pros: Good location but there are a lots of street vendors
Cons: The pay parking garage is a little weird to get to. They could use two shuttle vans. The one van is making continuous runs to the airport.
Okay 5.0
Pros: House keeping works really hard, very nice people working with the company they need a raise !
Cons: Sheets/ pillows need to be hypoallergenic I was itching every day
Good 7.0
Pros: Friendly Staff, nice room, comfortable bed.
Cons: I very much dislike that on top of the hotels fees/taxes I was charged an ADDITIONAL $28 per day to park in their garage. Also the area surrounding the hotel is rather run down. There are a handful of places to go and eat, but I wouldnt do it after dusk
Excellent 10.0
Pros: Check in staff very pleasant ( Sonia).
Cons: Nothing
Excellent 10.0
Cons: Nothing perfect
Excellent 10.0
Pros: Cost, location, and very friendly/accommodating staff!!!
Excellent 10.0
Pros: Convenient location to the City with a very friendly welcoming staff
Cons: Not many nearby restaurants and unfortunately the lounge closes at 10:00 with no exceptions- trust me!
Excellent 10.0
Pros: The gentle man at the front desk was the absolute sweetest and most helpful person i've ever had the pleasure of working with. I stay at many hotels, and none the less I know that any Marriot hotel i've stayed at is built to work at its finest, but this gentleman went above and beyond to assist me and make sure we were comfortable. He helped me not only get a clean room quickly where I could put away my things and freshen up (since I had arrived much earlier than check in and had an event I needed to get to) but and when incurring a problem (When I thought I lost my ID and Debit Card) was helpful in helping me find it. It a shame on my part that with my terrible memory, I cannot remember his name. He was a caucasian male, in his late 20s promoting some football event, I believe, with a green shirt. My sister, A friend and I were attending a concert later that evening so we only booked the hotel for a one night stay in NJ, but with personnel like him and the cleanliness and professionalism of both the lobby as well as our hotel room itself, I felt like I should've stayed longer had I not already booked the rest of trip at the Ritz in Manhattan. Very satisfied. Definitely will be coming back again.
Good 7.1
Pros: Surprisingly being next to a hockey stadium on a game night it was very quiet. We specifically asked for the quietest side of the hotel not facing the Broad Road. That might has to do with the quietness, and the floor was not so busy. The room was generally clean except the shower floor I can see black dirt residue. The front desk was curteous.
Cons: We didn't like that there was no parking or rather we needed to pay an additional $21! Tax was quite high already on top of the rate. I wish the parking could have been covered or a bit less than 21.
Okay 5.4
Cons: The hotel is very hard to get to. There is no space to pull up to check in. The parking garage is extremely expensive, and when I arrived the staff had such thick accents I couldn't understand anything they were saying.
Good 7.0
Pros: the bathroom was perfect, the bed and the comforter were very comfortable, and the tv was a great size and quality
Cons: the food downstairs was way too expensive and there wasnt any kind of complimentary breakfast.
Excellent 9.0
Pros: The room was very clean and comfortable. The staff was very friendly and the breakfast was very good. Joe's crab shack is right next door as well.
Cons: The area is not very good. Went for a walk in the afternoon and felt very uncomfortable. Had to pay for parking as well.
Courtyard by Marriott Newark Downtown - Newark
Rated no. 2
8.5
Excellent 8.5
Based on 254 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
6.0
Location
8.9
Overall
6.0
Overall 8.4 Excellent
Based on 210 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
8.9
Comfort
8.8
Location
8.9
Services
8.7
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
9.1
Location
9.0
Services
8.8
Staff
8.8
Cleanliness
8.9
Comfort
9.0
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
8.5
Comfort
8.7
Facilities
4.0
Location
8.9
Overall
4.0
Cleanliness
8.7
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.3

Good 6.0
Pros: Was clean, kitchen worked.
Cons: Smelled like food everywhere in the hallways. Couldn't open windows. Couldn't entirely turn of fan/air condition. Overpriced.
Excellent 10.0
Pros: The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting New Jersey.
Excellent 10.0
Pros: this is a very good hotel excellent prefect wonderful beautiful satisfying nothing more
Cons: just the breakfast style nothing more
Excellent 8.0
Pros: We loved the distribution of the space for the family.
Cons: It needs a little freshening up. Some of the furniture looked old and used. Stains on chairs and used up fabrics.
Mediocre 3.0
Pros: they had a room
Cons: Old and ran down ... needs a facelift. Sink was dirty too.
Excellent 10.0
Pros: The rooms was beautiful
Cons: Everything was on point
Excellent 10.0
Pros: Location and cleanliness
Good 6.0
Pros: The room were spacious, big enough for the family
Cons: The staff couldn't keep lost items, left a canon camera cover at the swimming pool and when i inquired from the front office/reception they were very much unconcerned, never got it. The parking fees $27.00 is damn too high for a hotel in that location.
Excellent 8.0
Pros: Location. Staff was friendly. Excellent breakfast. We were allowed to check-in early since our flight arrived earlier than we expected.
Cons: TV worked intermittently. Bathroom cabinets were worn/dated. Very close to airport; airplane noise at all hours of the day and night. The shuttle from EWR never said "Residence Inn". We were shuttled by a Courtyard by Marriott van; very confusing.
Excellent 10.0
Pros: Super friendly and helpful hotel staff and shuttle drivers. Great gym and loved that it was environmentally-conscious (suites had refillable toiletries and recycling bins)
Cons: The hotel shuttle are every 30 minutes. It would be very helpful to have more frequently. The ride is short but I think the drivers need more frequent breaks. Perhaps 2 shuttles?
Mediocre 2.0
Pros: Shuttle to airport Pool. Breakfast
Cons: Trash under bed left by previous occupant. Fire Alarm & evacuating at midnight, no sleep, no communication of what happened. No free parking as advertised, it was $24.50 a day. Charged $2.50 per tea bag used.
Excellent 9.0
Pros: Rooms and cleanliness
Cons: shuttle drivers were not friendly at all, some do not evey say hello other threw my stroller like if it was trash, some help you with luggage others dont.
Excellent 9.0
Pros: clean. close to airport. reliable airport courtesy vehicles, twice hourly.
Cons: lack of clarity as to parking. Not a big deal but there should be clarity if they are charging 25 + dollars a day.
Excellent 10.0
Pros: The staff snd the room
Cons: No
Okay 4.2
Pros: I liked the fact the hotel was close to a Mall and provided a shuttle and had a swimming pool with breakfast included.
Cons: The shuttle was terrible - supposed to run every 15 minutes but what they don't tell you is that one of the shuttles is reserved for airline employees of United and American and essentially, there is a shuttle every 30 minutes that is not supposed to stop at the terminals but it does it anyway. One of the drivers was supposed to pick me up from the nearby Mall and decided not to because he was running late, so I ended up running late for my flight and had to change it. Be very careful with these shuttles - they are quite unreliable.

Cleanliness
8.7
Comfort
8.8
Facilities
9.6
Location
8.8
Overall
9.5
Overall 8.3 Excellent
Based on 522 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
9.6
Location
8.8
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.7
Services
8.4
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
8.9
Overall
7.0
Services
8.7
Cleanliness
8.7
Comfort
8.7
Location
8.9
Services
8.4
Staff
8.0
Cleanliness
8.8
Comfort
9.1
Facilities
9.5
Location
8.9
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
8.7
Services
8.0
Staff
7.8

Excellent 10.0
Pros: clean comfortable room
Cons: Food wasn't hot
Good 7.0
Pros: Location was good
Cons: Breakfast was nasty
Excellent 8.0
Pros: The bed
Cons: The internet didn¿t work til about 9pm and I found out from calling them they didn¿t even tel me at check in. . Also the tv didn¿t have sound on some channels. It was really annoying because it was channels I really wanted to watch. The ice machi
Excellent 10.0
Pros: I had a problem with my booking initially and it was all messed up, so the lady at the front desk fixed it and they had plenty of room for the 4 of us. So I’m happy that the front desk was very patient with me. The security guy well I think he is security anyway he is the best tall dark skin guy n I think he wears glasses
Cons: Everything was great
Excellent 8.0
Pros: The hardworking Employees
Cons: There has not been any upgrades since it opened , hallways and elevators were FILTHY!!! Quality and quantity of breakfast on a scale 1-10 is now a 2 but it once was a 10!!! I would stay at this site regardless of price but no more
Mediocre 3.0
Pros: The Location of this hotel is great. The size of the room is decent. The staff are always pleasant.
Cons: This hotel is due for a major cleaning and upgrades. At the time of my stay, they had graciously open their doors to the people who were misplaced by flooding. Needless to say, there was a lot of loitering at night. Did not feel safe. Old stains on lampshades and walls. Shower curtains yellow. I've always stayed at Embassy Suite, when visiting family. Sad to say this is my last time.
Excellent 8.0
Pros: Clean- location - nice staff
Cons: They change the offer conditions Ask for $18 / day for car parking Refuse to give me a receipt without any acceptable reason She said to me that she is not authorized to give me a receipt WiFi was too weak
Excellent 9.0
Pros: My stay was okay.
Cons: The room was very nice and clean but the air conditioner did not work properly even after staff came to fix it. The room was very hot at times.
Excellent 9.0
Pros: Great room and wonderful breakfast Perfect location near Jersey Gardens
Cons: Only one person at the desk Parking charge is too high
Excellent 9.0
Pros: Very nice and clean.
Good 6.0
Pros: Location, 2 room suite.
Cons: Attitude of the breakfast staff. At b/fast there was a queue and the servers making b/fast use to talk or do other things, seems like hotel policy to have a long queue.
Good 7.2
The embassy suite is a wonderful place to stay at , very clean very nice. I forward to my next visit there..
Okay 5.0
Pros: Location was good
Cons: There were no linens for the pull out bed and we never got them. The front desk lady was not very helpful with the airport shuttle we needed the next morning.
Excellent 10.0
Pros: The front desk staff were always professional and helpful.
Cons: Everything was good. I only marked the cleanliness down a little because I noticed that one elevator had the same trash in it for 2 days.
Excellent 9.0
Pros: Lay-out of the room. It felt like a little apartment instead of a hotel room. Awesome!!!
Excellent 9.0
Pros: The hotel is nice. However someone left clothes in one of the rooms that makes be to believe that maybe the room wasn’t cleaned throughly. The breakfast was good. Still sad that they don’t make omelettes anymore due to COVID1
Excellent 10.0
Pros: Made to order breakfast and happy hour (snacks and free drink). Liked the separate living room and bedroom.
Poor 1.0
Pros: The location close to Jersey Gardens mall not to far off the main highways
Cons: One roll of tissue in the room. Called for tissue and it never came. Doors locked during peak hours which made it difficult to move throughout the hotel. Some staff were just inattentive front desk looked abandoned most of the time.
Okay 5.0
Pros: Accommodated our family of two adults and four children comfortably.
Cons: Room was not clean. Moved to another room. Not clean. Breakfast was substandard and not at all what we have previously experienced, even accounting for COVID modifications.
Good 7.0
Cons: parking service did not function with the card i have given and had to pay 20$ without using the parking i have been told that someone will come to help and did not arrive
Mediocre 3.0
Pros: Cleanliness
Cons: The front desk clerk was very rude and completely unprofessional. She almost ruined our stay. She had a complete lack of customer service.
Excellent 10.0
Pros: Very nice staff. Rooms were comfy.
Excellent 10.0
Pros: great location, close to eateries, the outlet mall
Cons: The fold out couch wasn't very comfortable.
Okay 5.0
Cons: We did not get a chance to eat breakfast no one told us that breakfast is over at 10:30 . 😞 so we had to eat at IHOP when We arrived After four no rooms were available after we have reservations we had to wait about an hour .
Good 6.0
Pros: Its close to mall and its new.
Cons: The breakfast is running out quickly and you have to wait for them to refill the food.
Mediocre 3.0
Pros: Location. Close to Mall and major highways. Complimentary breakfast
Cons: Was given the wrong room at check in. Was offered an accessible room with absolutely NO closet space to hang up my wedding dress. Not one staff member acknowledged that I was getting married;NO congratulations; NO amenities. Staff lied about free breakfas
Embassy Suites - Newark Airport - Elizabeth
Rated no. 4
8.3
Excellent 8.3
Based on 522 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
6.3
Location
8.2
Overall
7.6
Overall 8.2 Excellent
Based on 256 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
6.3
Location
8.2
Overall
7.6
Cleanliness
8.8
Comfort
8.7
Location
8.1
Services
8.4
Staff
8.5
Cleanliness
10.0
Comfort
8.0
Facilities
4.0
Location
2.0
Overall
6.0
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.7
Comfort
8.6
Location
8.1
Services
8.5
Staff
8.4
Cleanliness
8.8
Comfort
8.9
Location
8.0
Services
8.4
Staff
8.3
Cleanliness
8.6
Comfort
8.7
Facilities
6.0
Location
8.6
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Location
8.4
Services
8.3
Staff
8.4

Mediocre 2.0
Pros: nothing
Cons: noisy
Excellent 8.0
Pros: The property was clean and close to the airport. The rooms were nice as well. Parking lot was spacious with enough parking spots for their guests.
Cons: It’s not convenient for a multiple night stay. You have to travel to get food because the food served there isn’t great and they are only open certain hours.
Excellent 10.0
Pros: onsite restaurant, bar, free 24 hr shuttle, how it smelled cleaned, the very comfortable beds
Cons: there was nothing
Good 7.0
Cons: I expected a more spacious lobby.
Excellent 9.0
Pros: Lobby and rooms
Cons: variety of drinks at the bar
Excellent 10.0
Pros: The beds were comfortable and the rooms were clean.
Excellent 9.0
Pros: up to date
Cons: hair in the bathroom
Excellent 10.0
Pros: Staff was amazing¿ my flight was early and I was able to check in earlier as well. Great service!!
Cons: I didn¿t spent a lot time in the hotel¿ could not comment on that.
Poor 1.0
Cons: Rude staff
Excellent 10.0
Pros: Excellent,quiet & clean.
Excellent 10.0
Pros: The SHUTTLE to and from Liberty Airport was amazingly quick and efficient.
Cons: Excellent place to stay.
Excellent 9.0
Pros: Staff was very friendly
Cons: Sink was clogged. Took awhile for water to drain
Poor 1.0
Pros: The room was somewhat comfortable. The noise levels were horrible. You can hear every single conversation. The whole purpose was for me to get some rest. And I got none due to the loud noise all around. I would not recommend this location.
Poor 1.0
Pros: The balcony
Cons: They falsely advertised the pool as an open amenity
Excellent 9.0
Pros: Very good experience
Cons: Parking fee
Okay 5.0
Pros: Can there when I walked out the door
Cons: Highway noise woke me up early
Okay 5.0
Pros: None
Cons: The lack of room service
Excellent 10.0
Pros: They provide breakfast, they have a shutter to the airport every 30 min., staff friendly and nice, had some specific restaurants which deliver to your door, they provide parking.... no extra cost.
Cons: I got a room on 1st floor, but as soon as I entered it smelled like cigarettes....I went back and told them, and the gladly gave me another room.... it was perfect.
Okay 5.0
Pros: Location
Cons: None
Excellent 10.0
Pros: Cleanliness and hospitality
Cons: No it was very comfortable and pretty much quite. I didn¿t like that you have to pay for parking lol
Excellent 10.0
Pros: Clean and quiet. Please note that parking is not free.
Excellent 10.0
Pros: Netflix came with the television
Excellent 10.0
Pros: Beds are comfortable and the bathrooms are spacious. It's been fairly quiet the last two times I've stayed here.
Cons: The only complaint this time was our room was somewhat dirty. The tub wasn't as clean as the last stay and I found bottle caps near the head of the bed. Luckily I bring my own cleaning supplies!
Good 6.0
Pros: Clean simple.
Cons: $30 cab ride despite the supposed short distance it is a very poorly designed route and when cold and tired after a long flight another thirty to forty minute wait for the shuttle is exhausting. The hotel should either increase shuttle service or get flight information from those with confirmed reservations and have shuttle available within fifteen minutes.
Excellent 8.2
Pros: Airport shuttle is every 30 min right on time! Staff is friendly! Clean rooms and bathroom. Everything that you expect from Marriott
Cons: only thing I would add is a water fountain by the ice machine.
Okay 5.4
Pros: Liked the room, balcony,pool and fitness room
Cons: Too difficult to get to, walls were very thin and you have to pay for breakfast and coffee.
Courtyard by Marriott Newark Liberty Int'l Airport - Newark
Rated no. 5
8.2
Excellent 8.2
Based on 256 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.3
Location
8.5
Overall
8.9
Overall 8.1 Excellent
Based on 613 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.3
Location
8.5
Overall
8.9
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
9.0
Cleanliness
8.4
Comfort
8.7
Location
8.6
Services
8.1
Staff
8.4
Cleanliness
9.3
Comfort
9.3
Facilities
7.3
Location
9.3
Overall
8.6
Cleanliness
8.8
Comfort
8.6
Location
8.5
Services
8.5
Staff
8.9
Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.7
Comfort
8.4
Facilities
8.0
Location
8.4
Overall
8.8
Cleanliness
8.8
Comfort
8.8
Location
8.1
Services
8.4
Staff
8.7

Excellent 10.0
Pros: clean room, comfy beds, very nice stay
Excellent 9.0
Pros: The room was very nice, clean and the bed was super confortable, love the tv size and the view , parking was also very nice but a bit expensive
Cons: the parking fee..
Good 6.0
Pros: the staff and location..
Cons: the room was not clean . the bathroom had used dental floss in the garbage pale and lots of hair inside the tub and sink.
Excellent 8.0
Cons: Outdated.
Good 6.0
Pros: Excellent restaurant staff. Very comfortable beds and decent (rate a 7) room...
Cons: ...but not fully cleaned - pile of potato chips in one corner by where I laid my suitcase to unpack. Stains in bathtub. Stained carpets throughout (I know not an immediate cleaning issue).
Excellent 8.0
Pros: comfy
Cons: no microwaves in the rm
Excellent 10.0
Pros: Cleanliness
Cons: Locked me out on the 2nd day, had to go back down to the lobby after being out all day and have them to reactivate my key so I could get in the room. Still have not received $50 deposit back to my credit card
Good 7.0
Pros: location was convenient
Cons: it was fine just not stellar
Good 7.0
Pros: Staff, location, Starbucks and bar/restaurant.
Cons: My room was on the 4th floor and it was warm. The AC in the room would no stay cool, luckily I was on there for 2 nights..I HATE being warm or hot! So they definitely need to update the AC unit. The bath tub does not drain good at all.
Excellent 8.0
Pros: Location and parking ,shuttle service
Excellent 9.0
Pros: the staff always helpful and friendly, overall the rooms are clean and comfortable.
Cons: bathroom need updating. I like this hotel I stay often. Yet every room Ive stayed in has issues with plumbing in the tub, can be annoying when you want to take a shower. Overall very clean great staff, and very relaxing.
Excellent 10.0
Pros: The hotel was perfect! Beds were super comfortable and room was nice. Loved that the restaurant was opened after a long drive to hotel.
Cons: No
Good 6.0
Pros: Food was good
Cons: Bathtub/
Excellent 10.0
Pros: Clean and modern
Cons: Near the airport but that is where I needed to be.
Okay 5.0
Pros: Location, staff
Cons: This was our 2nd time here. Our first time was excellent. However,this time rooms were not cleaned under beds, carpet seemed dirty, and no pool/whirlpool for tired travelers.
Excellent 9.0
Pros: THE BED WAS SUPER COMFORTABLE.
Excellent 10.0
Pros: Short shuttle ride to the terminals
Good 7.0
Pros: Parking
Cons: My room the bathroom wasn't good
Good 7.0
Pros: Room was large and comfortable. Good bed and nice quality bedding.
Cons: Placed on hold three times when I called from airport for shuttle. Never answered. Shuttle eventually came after about 30 minutes wonderingAsked for room not near elevator. Given room directly behind elevator. They did change my room when I complained.
Excellent 10.0
Pros: Proximity to the airport and having the shuttle
Cons: Most everything was updated except for the shower, which was old and grungy.
Good 7.0
Pros: Location
Cons: It was hot in the room unable to regulate the temperature even after having maintenance come to fix the air conditioner. Temperature was constantly hot in the room.
Good 7.0
Pros: First room was not cleaned Second room better but no towels . Restaurant was ok
Excellent 10.0
Pros: This hotel had some of the best customer service I¿ve ever experienced. Everyone has been helpful and kind. They have assisted us with directions and additional information as needed which I¿m sure is normal, but the additional kindness is appreciat
Cons: No
Mediocre 3.0
Cons: Far from a four-star hotel.
Okay 5.0
Pros: Close to my meeting location
Cons: The rooms were cleaned with a chemical that was over powering to the point of toxic. The smell burned my nose & literally woke me up twice during the night. We don't need to have a place smell clean in order to be clean. I would reconsider cleaning prod
Okay 5.0
Pros: The staff was welcoming, caring and very sweet!
Cons: The stench on the 7th floor was so strong I could barely breathe! It smelled HEAVILY of marijuana throughout the floor, in the elevator & in the original room we checked in to. Thankfully, the really nice front desk staff switched us to a different floor.
Mediocre 2.0
Pros: The staff is always pleasant.
Cons: I stayed at this hotel several times traveling for business. My last trip was absolutely horrible! There was no heat for 2 days in the middle of a blizzard, I found someone else's DIRTY underwear in my room. In the shower and putty fell into the tub!!!!!
Okay 5.0
Pros: Close to gas stations/other stores
Cons: Overnight parking fee
Okay 5.0
Pros: Location
Cons: The room wasn’t as clean as I expected/ - average roo , no microwave , only Starbucks for breakfast-had to use uber eats- left over food in the refrigerator in my room from previous guest
Good 7.0
Pros: Great staff and great room
Cons: People noisy until 3.30AM no security round and smell of dope throughout floor
Good 6.0
Pros: The location was excellent for what we needed
Cons: Room was too small and the bathroom needs work done.
Good 6.0
Pros: The location and timing to the airport. Pick up and drop off service was excellent
Cons: Most of services almost requiring payment such as internet that require either membership or payment of 12.5$ per day. The food services was not that excellent and breaks fast had to be paid for. Should provide cost that include breakfast and internet.
Mediocre 3.0
Pros: Price
Cons: Yes my room had to be switched because the tv refrigerator and AC did not work. Then I was put in a room that the toilet kept over flowing and when house keeping came to clean and was told to disinfect she only moped up the toilet water without any disinf
Mediocre 2.0
Pros: Nothing
Mediocre 3.0
Pros: The room was clean & very quiet surrounding
Cons: It was out dated need renovated
Okay 5.0
Pros: Comfortable king- size bed
Cons: Felt old and dirty - definitely not like a four star hotel. Only basic room amenities, nothing special or four-star worthy at all.
Okay 5.0
Pros: Location Beds
Cons: Just watch your CC statement as this hotel charged me $105 more than they should. I'm waiting for the refund so we'll see.
Poor 1.0
Cons: Pillows were cheap room was not clean and air didn;t work properly
Okay 5.0
Pros: Close to Airport.
Cons: Food service was horrible!
Poor 1.0
Pros: Location
Cons: Everything charged extra. Internet, parking etc.
Mediocre 2.0
Pros: Close enough to the airport.
Cons: This is NOT a four star hotel. Rooms and hotel in general in a pretty significant state of disrepair. Outdated and run down.
Okay 4.0
Pros: Good proximity to Penn Station
Cons: Did not enjoy our stay at this hotel.
Okay 4.0
Pros: The room was dirty with blood splattered all over the walls.
Cons: Wanted $50 deposit for 22 hours.
Mediocre 2.0
Pros: It was close to the airport.
Cons: There are many things to complain about, but i would give the important things that are basic need that the hotel should provide are:- WiFi:- Its aboutly cheating for the customer there is no free internet in room. Its so bad that you provide with charge
Excellent 8.0
Pros: Great value, location & friendly staff.
Cons: Hotel was noisy, not from the proximity to the airport but the guests. Stayed 3 nights in adjoining rooms on the 7th floor and each night guests were very loud in the hall late at night (past midnight), despite the sign in the elevator to be considerate of fellow guests. Would think twice about staying there again.
Excellent 8.2
Cons: Toilet too low, bed hard, terrible pillows
Poor 1.0
Pros: I would never book this hotel again
Cons: I would never book this hotel again
Poor 1.0
Pros: Restaurant
Cons: We got in at 1:30 AM & we're awakened by shouting, laughing and screaming at 5:30AM
Excellent 8.0
Pros: The beds were comfortable and the room was clean.
Cons: Paying for parking. There is no pool even though there are pictures online of a pool.
Poor 1.0
Pros: I waited for the shuttle at the airport for over 1 hour so I emceed up staying at the hotel for only three hours and the nightmare is that they charged my credit card extra money yet when I checked out All was paid for. Worst experience ever!!!!!!!
Cons: They took tooooo long to pick me up from the airport and they charged me extra money even after I paid for the room.
Poor 1.0
Pros: Not much it was just in a decent location
Cons: Rooms were musty beds were not comfortable furniture was old and very worn as well as wrinkles in the carpet nothing was appealing. Wouldn't even give us access to the microwave at its hotel restaurant even though we were willing to leave or give money.
Mediocre 2.0
Cons: Dust on towel rack and telephone
Mediocre 2.0
Cons: Restaurant has limited selection and very pricey for the plain food you get. Two star quality.Restaurant has limited selection and very pricey for the plain food you get. Two star quality.
Mediocre 3.0
Pros: Lobby room/area
Cons: Rooms are very average, the food was awful.
Renaissance Newark Airport Hotel - Elizabeth
Rated no. 6
8.1
Excellent 8.1
Based on 613 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
8.2
Location
8.0
Overall
8.1
Overall 8.0 Excellent
Based on 691 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
8.2
Location
8.0
Overall
8.1
Cleanliness
9.4
Comfort
9.2
Facilities
8.8
Location
8.2
Overall
8.6
Cleanliness
7.3
Comfort
8.3
Facilities
7.3
Location
8.3
Overall
7.3
Cleanliness
8.0
Comfort
7.8
Location
7.8
Services
7.8
Staff
8.3
Cleanliness
8.6
Comfort
8.3
Facilities
8.3
Location
8.3
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Facilities
8.6
Location
7.6
Overall
8.4
Cleanliness
8.4
Comfort
8.4
Location
8.1
Services
8.0
Staff
8.4
Cleanliness
8.3
Comfort
8.4
Facilities
8.5
Location
8.3
Overall
8.5
Cleanliness
8.3
Comfort
8.4
Facilities
8.0
Location
7.9
Overall
7.7
Cleanliness
8.2
Comfort
7.9
Location
7.7
Services
7.4
Staff
7.9

Excellent 8.0
Pros: Everything was as perfect considering the virus situation
Cons: Wrong timing really cause of certain rules we couldn’t get in the pool or have breakfast but I appreciate the bag of fruit n water
Excellent 10.0
Cons: With chaos goin on in the world i was suprised at the perfection of the our suites. Although the young lady at checkin was rude and ill mannered we over looked it and enjoyed our stay!
Good 7.5
Cons: The pool was not clean and very cold.
Excellent 9.0
Pros: Everything else is perfect hotel was amazing
Cons: That I booked a room for 3 people and it wasn't enough towels and rags. And breakfast sucked sorry
Excellent 9.2
Pros: The back door
Cons: The coffee creamers
Mediocre 3.0
Pros: Staff were friendly, shuttle service was great.
Cons: My room (#200) has electrical problems. Lamp, night light, iron, bathroom light did not work.
Okay 5.1
Pros: Nothing except that the shuttle was in time.
Cons: Offering breakfast before 6 am which should have been included since I paid for it.
Excellent 8.0
Pros: Location to where I had to go.
Cons: Bathroom needs updating.
Excellent 9.0
Pros: Complimentary breakfast, nice room.
Cons: Distance from restaurants. Shower leaked.
Excellent 10.0
Pros: Yes the hotel mistakenly charged me for 2 nights parking. Obvs had no vehicle but the charges were reversed right away.. all good
Excellent 9.0
Pros: Very clean and quiet
Cons: They should look to invest in a kitchen/bistro in the future
Excellent 10.0
Pros: it was clean food was delicious . i loved it great experience
Excellent 8.0
Pros: Location was close to Prudential Center and NYC. Room was comfy. Great value.
Cons: Noisy airport and interstate traffic. Pool was not clean. In room frig was making buzzing noise.
Excellent 10.0
Pros: Courteous professional from desk staff and very clean modern rooms
Excellent 10.0
Cons: Nice clean horel at a reasonable price
Excellent 9.1
Pros: Free shuttle to and from airport Nice, clean, good sized rooms with separate seating area and fridge/microwave Better than most standard hotels but priced the same if not less Front desk was nice and helped arrange shuttle to airport next day
Cons: The shape of the room is a bit odd and as a result: 1) The placement of some of the items in the room doesn't make much sense 2) The temperature is very different on one side of the room than the other so be sure to adjust the thermostat based on how it feels where you actually are in the room
Excellent 8.5
We stayed at SpringHill Suites for one night prier to flying out of town. The shuttle picked up up and returned us to airport the next day. Very nice shuttle. The rooms are great. Have microwave and refrigerator in room. Had a large selection of places that did take out food. The bed are to die for and the pillow are perfect. Will stay there whenever we have to fly out of Newark Airport. Also don't forget the breakfast is included. Hotel has a pool, a laundry room with washers and dryers that costs 2 dollars each to use and hotel overall facilities are clean. The hotel lobby sells soft drinks and snacks however a bit pricey.
Excellent 9.4
Pros: Closeness to the airport. Complimentary shuttle and great breakfast. Overall good value for money
Good 6.0
Pros: Needed an overnight stay and price was good. Free breakfast and free shuttle was convenient.
Cons: Old not updated rooms. We had old shampoo in room that hotel had not replaced from previous guest.
Okay 4.2
Pros: Soap offered is for one lather and one lather only. They’re selfish with towels. The staff at night is poorly trained. This establishment charges to park in a parking lot that is known for carjackings. I’ve visted this hotel on numerous occasions and this is the worst service I’ve ever received and I will not be spending my money there again.
Cons: Everything. the Springhill Suites is the worst hotel EVER.
Okay 4.0
Pros: Breakfast was good Bed was very good.
Cons: Everything else was bad. The 1st room that they gave me had a bad weed smell. Then they moved me to another room that had a bad smell. It's a total mess place that would dent the image of Marriott . I found 2 large cockroaches in the 2nd room that I got. Breakfast was good but they closed it 20 mins before schedule which tells me that the staff just wanted to finish the eork and leave. Overall very bad experience considering the cost and Marriott banner
Good 7.7
Pros: Good staff and Breakfast, facilities was very clean.
Cons: It is on a "concrete island" with nothing else near it other than 2 other hotels and no way to get anywhere other than by vehicle. There are no restaurants or stores that can be accessed by foot.
Mediocre 3.4
Pros: Price was good for where it's located. Large room. Free shuttle to airport.
Cons: Loud, rowdy guests. Had to call front desk. Overcrowded eating area for breakfast. Limited selection. Uncomfortable beds. No restaurants or shopping within walking distance. No restaurant.
Excellent 10.0
Pros: The pillows were amazing! Most comfortable pillows ever. Room clean, simple, functional, roomy. There's a shuttle that picks you up at airport and takes you to the airport.
Excellent 9.4
Pros: Quiet. Beautiful
Cons: Roadway access is a little complicated.
Excellent 8.2
Pros: Service was top-notch, from the concierge, the shuttle drivers, housekeeping, all staff was sincere in making your stay most comfortable, also generally seemed happy to work which makes for good vibes all around. Very convenient shuttle service to Newark airport. Pretty good breakfast.
Cons: No bar (kind of a drag for most adults), soda machines were not stocked and were also faulty, location is not the best since there's not much around but is close to the airport.
Good 6.0
Pros: The room was spacy
Cons: The front desk put me on hold for 7 minutes, come back and ask to put me on hold again. I hung up. Front desk absent for 5-10 on check out at 450am. Front desk needs to be retrained
Excellent 8.5
Pros: There is no noise from outside creeping in or from people in the hallways. The bed is very comfortable. The price is right.
Cons: Food selection at breakfast is very limited. No other meals are available at the property and it is inconvenient to find a restaurant nearby. Parking fees are high.
Good 6.8
Pros: N/A
Cons: N/A
Excellent 10.0
Pros: The staff , breakfast and pool
Cons: The location kinda tricky
Excellent 8.8
Pros: Convenient shuttle to the airport They provided me with take out menus for nearby delivery I ordered delivery from a nearby Italian restaurant and they delivered it right to my hotel room door. Nice indoor pool and jacuzzi
Cons: There is no bar or restaurant in this hotel you have to walk down a road where there is no sidewalk to get to the Courtyard Marriot which is a short walk but 2 doors down to get to the food and bar. Menu and bar is extremely small.
Excellent 8.2
Pros: Overall the hotel was beautiful. The room was very spacious and neat. My stay was very pleasant.
Cons: The jacuzzi was out of order and the pool water appeared to be dirty. I didn't like that you have to pay for parking if you booked a room and that you only have 1 hour of free parking.
Good 6.0
Pros: 1st- Decent breakfast 2nd- Could not hear the airplanes even though we where right next to the airport. 3rd- After having an issue with the first morning having the lobby and breakfast area completely blocked by a school group, they moved them to a conference room are for the next 2 days to resolve it. 4th- Had plenty of power outlets around the desk. 5th- The free wifi internet was not slow, making it unnecessary to purchase the $9.99 a day "upgraded high speed" pass.
Cons: After reading reviews for all the hotels in the area and seeing mixed reviews for all,I decided to to try each hotel for a few nights to see which was the best. Facing a 2-3 month stay in the area, I was going to be able to try a few. This was my second hotel after Holiday Inn Newark, so here is what I got. 1st- No bottled water in the room, maybe this is just a Northern US thing, because most major hotels in the Southern US and West coast have 1 or 2 free bottled waters in the room. 2nd- Had to pay $15+tax a day for parking even though when reviewing the description of the hotel it said there was a "Surcharge" for extended parking, it did't show the fees for parking until after booking even though it showed it as an amenity. I mean, I didn't have to pay for the pool, business center, gym, or elevator use, and they were all listed as amenities without noting a surcharge. 3rd- There was a smell to the room I couldn't place. It was a light smoke and minor mold smell. I got used to it after being the room for a few hours but every time I left and came back, there it was. 4th- Fridge was the smallest fridge you could possible find, like 1.2 ft2.
Okay 5.7
Pros: Price was reasonable
Cons: 1. No restaurant 2. Very hard for Uber or Lyft drivers to find the hotel - it is hidden in a maze of freeways behind the Courtyard and Fairfield inn. very odd geographic location 3
Okay 4.8
Cons: Terrible Shuttle Service...had to call 5 times and it took over an hour to finally get a shuttle ride.
Good 6.0
Pros: Nice space in the room. The fridge in the room was a very nice plus. As was the microwave, though that wasn't used. The shower pressure was excellent as was the service from the staff. There is a gauntlet of potholes to get to the actual hotel, and getting to the hotel from Elizabeth was a bit of a tour with many jug handles and potholes, but for that area, that is par for the course.
Cons: Slow internet. 2Mbps for free is still terrible. Dim bathroom lighting. Thermostat repeatedly reverted back to air conditioning and it was 33º outside at the time. There was an air freshener smell in the room I didn't particularly care for. Many potholes along the drive to the actual hotel once you exit from 1 & 9.
Okay 5.4
Cons: I was throughly disappointed in this hotel because kayak robbed me i was double charged for a room and it took over a week to recieve my money back after getting the run Around from kayak and orbitz i had to go through my bank And Many other channels to try and retify this companies mistake ill never do business with kayak orbitz or springhill Marriott again
Good 7.1
Pros: clean comfortABLE. close to nyc.
Cons: isolated
Springhill Suites By Marriott Newark Liberty International - Newark
Rated no. 7
8.0
Excellent 8.0
Based on 691 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.1
Location
8.4
Overall
8.1
Overall 7.9 Good
Based on 1,756 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.1
Location
8.4
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.2
Staff
8.2
Cleanliness
9.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.6
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
7.6
Cleanliness
8.6
Comfort
8.7
Location
8.4
Services
8.0
Staff
8.4
Cleanliness
8.4
Comfort
8.5
Facilities
10.0
Location
8.3
Services
8.1
Cleanliness
8.5
Comfort
8.6
Facilities
8.2
Location
8.3
Overall
8.3
Cleanliness
8.3
Comfort
8.2
Location
8.1
Services
7.7
Staff
7.9

Good 6.0
Enjoyed my short stay
Excellent 9.0
Pros: Staff was very professional. Staff member, Tawana, has always been exceptionally helpful and professional.
Cons: No microwave or refrigerator in the room
Good 6.0
Pros: The room and close to the airport.
Cons: A microwave in the room to heat your food I was on the 5 fl. one microwave in the lobby for ever one to use with the virus one microwave.
Excellent 10.0
Pros: The best thing about this property is that you are always greeted and helped by an exceptional receptionist (Tawana). She answers all of your questions, very approachable and checks you in within minutes. She makes me feel welcome each time I visit. Thank you so much, Tawana!
Excellent 8.0
Pros: It was pretty
Cons: Nothing, it was fine.
Excellent 10.0
Pros: Very great service, especially during the pandemic.
Excellent 9.0
Pros: Very clean and accommodating!! I loved that the staff was so helpful! Will recommend to family and friends
Cons: That I had to get on the freeway to get to the actual place. But it was not even 5 mins of driving, so not too bad.
Poor 1.0
Pros: Beds are comfortable and I felt that guy was slow but courteous.
Cons: Coffee station was dirty and not kept up. Overall cleanliness was pretty lacking especially during a time of Covid. I was on the carpet, etc.
Excellent 10.0
Pros: Location and friendly staff.
Cons: No
Excellent 10.0
Pros: The room was clean, staff was courteous. It was a 7 minute drive to the airport parking lot.
Excellent 9.2
Decent, clean hotel to stay at prior to taking a flight. Due to Covid-19, restaurant facilities are closed, but there is some "grab and go" food and several restaurants will deliver to the hotel. The room was extremely clean and the staff was very friendly.
Excellent 9.0
Pros: The room was clean and quiet.
Cons: The room was fine.
Mediocre 3.0
Pros: Location/cleanliness.
Cons: The hotel was clean but did smell like cigarette and pot smoke. I¿m not sure what was going on but the room next to me was SO loud. I finally called the front desk around 3am and they did take care of it promptly.
Excellent 9.0
Pros: My stay was great!  the guest receiver is always so very professional and pleasant. It is a pleasure when you are traveling to meet people who make your stay more than you expect. I often stay at this hotel and each time I visit the service improves.
Cons: At this time I was very pleased....
Okay 4.0
Pros: The pricing was really good
Cons: The elevators was to small & took to long to come up & down in it
Excellent 9.0
Pros: Room was cute!
Cons: The only problem I have is the $125.00 hold you ask for, the amount is ridiculous
Mediocre 3.0
Pros: I didn¿t like this hotel at all and will never stay there again. The staffs were not friendly we waited for 20 minutes before the shuttle came for us thats after we call the hotel and the receptionist was very rude. They were loud guest while in the room
Cons: Everything!!!!!
Excellent 10.0
Best view good staff
Okay 4.0
Pros: It was clean.
Cons: The beds were uncomfortable did get a room change but that wasn¿t any better..the tv wouldn¿t function correctly had to ask for help and also had to ask for towels..
Excellent 8.0
Pros: Room looks great. Friendly staff. Clean lobby. Luggage cart was so useful.
Cons: Parking is absolutely horrible and there was no microwave or fridge. Had to pay $15 for it.
Okay 4.0
Pros: I always found parking pretty easily.
Cons: The bathroom was too outdated for a hotel chain as big as the Holiday Inn. Not only was it a disappointment that there wasn¿t a stand up shower, but the tub was a little cloggy and did not drain properly while the shower was running.
Excellent 10.0
Pros: Location and overall maintenance the
Cons: No
Excellent 10.0
Pros: The location was perfect for my needs, the staff really kept on the cleanliness.
Excellent 10.0
Clean room. Good water pressure. 5-8 minute free shuttle to the airport. Several food delivery options.
Excellent 9.0
Pros: Very accommodating
Cons: No
Excellent 10.0
Pros: Everything
Cons: Nothing
Okay 4.0
Pros: The rate of the room was a really great price
Cons: Parking & the elevators was always busy really small area for where the elevators was sitting at and the front lobby had a space heater
Okay 4.0
Pros: It was right next to the car rental place, next time if I decide to go with your hotel I’ll only rent my car for the day I need it and walk from the hotel to pick it up. 😌
Cons: No fridge or microwave in the room, had to put food on ice from the ice machine. Also, I asked for an extension on checking out and they said it would cost $75 flat fee for 1-3 hours more, which is pretty much me paying for a whole extra night. Really?
Okay 5.0
Pros: Very clean
Cons: Did have a restaurant to eat annwas not notified in advance when booking
Poor 1.0
Pros: The room was nice
Cons: Literally get second hand smoke just walking in there but apparently there’s a no smoking policy
Okay 4.8
Food was left in fridge and the employee stated that manager was trying to leave it there to make an example with the cleaner on the following day! I think that’s just poor management.
Poor 1.0
Cons: I found a bag of needles under the couch after I had been staying there for about two days already and room service had supposedly “cleaned” the room before my arrival and during my stay
Mediocre 2.0
Pros: Very unprofessional and unfriendly staff
Cons: Staff did not seem knowledgeable about how things work. They gave conflicting answers to same questions
Poor 1.0
Pros: Nothing switched out as fast as I could
Cons: Smelled like weed, no cleaning of room, was forced to go to front desk to pickup towels so I can bath.
Good 7.0
Pros: Airport shuttle for EWR
Okay 5.0
Pros: No refrigerator
Poor 1.0
Pros: Nothing about best of thia stay.
Cons: I don't like many things spl service.
Good 7.0
Cons: I could smell weed inside the hotel. Cleaning was not as i
Okay 5.0
Cons: For the same price throughout the US I felt that the room was not worth the rate it was charging. I had no: shower curtain, microwave, free wi-fi in room, paper & pen. Plus there were not ample towels for all of us to take a shower plus mop up the floor!
Poor 1.0
Pros: It’s closed!
Cons: The hotel is closed for renovations and I was rerouted to Crowne Plaza. Thank God because that area has a lot off ppl just hanging around doing nothing.
Okay 5.0
Pros: Best part free parking, convenience to malls food.
Cons: I had two different stays here back to back and each time the bed had me itching . I kept showering morning and evening and I still itched. I will not be staying here again.
Okay 5.0
Pros: The room size was great and mounted TV was a nice feature.
Cons: The hotel service took quite sometime. The shuttle itself was run down and it`s confusing for other people that there are two Holiday Inn`s in the vicinity so you need to double check the address prior to boarding the shuttle.
Poor 1.0
Pros: Once I got to my room. It was pleasant. The experience was totally different than in the pass.... And I was there last month... The staff was totally unprofessional. Until I got annoyed. Holiday Inn “Ramanda” is where I always stayed for year
Cons: I got there at 1:00 p.m. and was told to go and come back at 2:30. When coming back at 2:30 p.m. I was told to gave a credit card for $125.00 to be held for 7 to 14 business day or to gave $250.00 cash. I have never been so applauded. For what? $15.00 for
Poor 1.0
Pros: Nothing
Cons: I book the room paid in full before I arrive and they had the nerve to charge me and additional 129.00 dollars up front. No where I the contract stated that. I couldn't get my money back or stay in the room without paying an extra fee.
Poor 1.0
Cons: I got hives and diarrhea from the food I purchased at the hotel because it must’ve been expired. I called the hotel manager to inform him on my experience and he said he’d send me his info so I can write a complaint. He never bothered follow
Good 7.0
Pros: Had a kureig. Hotel employee was worked in the front desk upon check in and he was amazing
Cons: Called for a shuttle from airport certain people who answer do not let the shuttle guy know right away waited 40 minutes twice for a shuttle. Room smelt a bit of cigarettes.
Poor 1.0
Pros: It was 90 degree outside and the air conditioning system was blowing out hot air even after attempting to fix it. We had to leave the room after being there for a couple of hours.
Cons: It was 90 degree outside and the air conditioning system was blowing out hot air even after attempting to fix it. We had to leave the room after being there for a couple of hours.
Good 6.0
Pros: They had food
Cons: no
Good 6.0
Pros: Clean
Cons: No
Good 6.0
Pros: Hotel was clean and in a great location! Very modernized and had a free airport shuttle.
Cons: There was no refrigerator and microwave, which is a convenience I usually prefer in my hotel stays. The staff were not enforcing the mask requirement or the 6 foot socially distancing rules due to coronavirus.
Mediocre 2.0
Pros: Spacious room
Cons: The unexpected deposit of 125.00 which is held for 7 to 10 days :(
Mediocre 3.0
Cons: Paid for a non-smoker room; well got there and the room was oozing of smoke made me sick to my stomach. Had to pay 125$ deposit and the front desk lady didn’t say I could pay in cash now I haven’t received notification of the bill paid.
Good 6.0
Pros: Close to airport
Cons: No cleaning or linen service on weekend. found and killed several bugs during stay.
Good 7.0
Cons: We thought breakfast was included. Coffee only served from 12 am to 6 am??
Mediocre 3.0
Cons: Electronic key did not work, had to go back to front desk to replace. No outside line phone service whatsoever. Cold shower in the morning....
Mediocre 3.0
Pros: Drivers for shuttle were very nice.
Cons: Staff very unhelpful and gave misleading information about breakfast. Noisy room with very old furniture.
Good 6.0
Pros: The rooms are large and the lobby is nice. There's an attractive bar and restaurant. I felt safe as a female traveling solo.
Cons: Dirty carpets in room. Shuttle was slower than advertised. No coffee in lobby.
Good 6.0
Cons: I waited 45 min to be served a simple turkey burger. also in the morning the elevators didnt work.
Mediocre 2.0
Pros: Near to Airport, shuttle to airport
Good 7.7
Pros: Convenient, clean, and comfortable
Cons: Food in restaurant was mediocre and overpriced; wait staff seemed disinterested
Mediocre 2.0
Cons: Non internet for 2 days and the staf doesn't figure out a solution. I spend a lot of international data it costed me a lot.I booked it was i dicated that we have free Wifi.
Mediocre 3.0
Cons: There are bedbugs and some other insects! My son got bit! I requested to get the room cleaned and fumigated, front desk sent someone one to take a look and that was it. She said it was not abedbug biteand they'll have the room inspected, nothing happene
Excellent 8.5
It was a nasty rainy day when we arrived at our hotel in Newark. We had only made reservations two hours prior. We found the people at the reception desk both cordial and friendly. We found our room to be good size, very clean, and equipped with the items for our stay. There was a shuttle available to take us to Newark Airport. Just in town for a few days. The hotel is clean, staff is friendly and very helpful. The showers have great water pressure!! The only downsides were when we booked it said free breakfast but it’s 17.99 for the breakfast buffet and it’s a little difficult to get here because of road construction. Other than that it’s good.
Excellent 8.0
Pros: Room
Cons: Breakfast too expensive. No microwave or fridge in room
Excellent 8.2
Pros: Front desk staff was friendly and told us the easiest way to get to nyc.
Cons: There seemed to be a lack of staff in the dining area. The 2 different young men who waited on us were okay but seemed unsure of what they were doing. Which would have been fine if the prices werent so outrageous. If you are expecting guests to pay that amount for 2 appetizers, I would be sure to have appropriate staff to wait on them.
Okay 5.7
Pros: Transportation
Cons: No consideration for guests
Excellent 9.7
Pros: We really liked how close the hotel was to the airport. The shuttle between the airport and the hotel was about 5 minutes.
Cons: If you're not used to road noise you may have difficulty sleeping
Excellent 10.0
Pros: location and the fact it had onsite Restaurant
Excellent 8.2
Pros: Front desk staff and hotel shuttle driver were fantastic. Room service was prompt and thorough.
Excellent 8.8
Pros: Love how close to New York and how easy was to get on and off the highway.
Cons: The water pressure was low.
Okay 4.0
Cons: The very unhelpful staff. Expensive prices at the restaurant and the parking.
Hampton Inn by Hilton Newark Airport - Newark
Rated no. 8
7.9
Good 7.9
Based on 1,756 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
7.6
Location
8.2
Overall
7.9
Overall 7.8 Good
Based on 674 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
7.6
Location
8.2
Overall
7.9
Cleanliness
8.0
Comfort
7.5
Facilities
7.0
Location
8.0
Overall
4.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.6
Location
9.0
Overall
8.6
Cleanliness
8.1
Comfort
8.2
Location
7.9
Services
7.9
Staff
8.1
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.0
Comfort
8.5
Facilities
7.4
Location
6.8
Overall
7.2
Cleanliness
8.5
Comfort
8.6
Location
8.5
Services
8.2
Staff
8.6
Cleanliness
8.3
Comfort
8.3
Facilities
9.3
Location
8.1
Overall
9.3
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
8.2
Comfort
8.2
Location
8.2
Services
7.8
Staff
8.1

Excellent 10.0
Pros: it was clean right next to the airport . the staff were supper nice and it handicap accessible the the handicap room has a Roll in shower that is plus for me in a wheelchair.
Excellent 8.0
Pros: Shuttle was on time. Driver very professional. Room clean.
Okay 5.0
Pros: Airport shuttle is good (it's an airport hotel so one can expect the shuttle) and the evening meal in the restaurant was delicious.
Cons: The Front Desk staff is far from hospitable and not friendly at all, rather arrogant and unpleasant Housekeeping has the biggest issues, the room was not clean, public areas neither. - Bathroom vent is full of filth - Stains on the sofa - The cover of the duvet blanket is open to both sides. You will be in contact with the never-changing duvet filler - Room floor was not clean - No shower gel. Just 1 hand soap - The hotel & room were freezing cold, the heating on the A/C is not working - Plumbing is loud. You will here other guests shower & toilet
Excellent 10.0
Pros: The front staff. We called for the shuttle from the airport and he gave us exact time it would arrive. He even help when we arrived. His professionalism and care to customer service made the hotel great for us.
Poor 1.0
Pros: I Paid booking for my stay, when I got to the hotel the manager Scott was very rude, said I never paid even though I showed proof, stated they need a card on file and will take payment after I check out and they took it out right away, there were blood stains on my sheets and they stated there is noone available to change them for me.
Cons: Everything, very horrible experience and I will never stay here again!
Poor 1.0
Cons: the lady working at the reception was very rude
Okay 5.0
Cons: Room-Bathroom door handle came off in my hand.Not what I would expect at a Hilton Hotel!!!
Excellent 10.0
Pros: Very nice lobby
Cons: Parking and entrance
Excellent 8.0
Cons: My room was supposed to have a small refrigerator and it wasnt there
Excellent 10.0
Pros: Clean modern room, nice staff.
Cons: Instead of free coffee in the lobby, they have a Starbucks.
Excellent 10.0
Pros: Convenient and very comfortable with a great price. Staff was great, services worked perfectly.
Poor 1.0
Pros: Location
Excellent 10.0
Front desk hostess was so accommodating and a pleasure to speak to.. Paris handled all our needs and concerns and made our stay a great overall experience.. hotel rooms were spacious and very clean…we definitely recommend and will be back !!!
Poor 1.0
Pros: The room
Cons: The accommodations were not met and management and staff were very rude.
Good 6.0
Pros: Room.
Cons: Parking needs to be absorbed by the hotel.
Excellent 10.0
Pros: The place
Okay 5.0
Cons: It was a bit run down. Parking was terrible. I booked the hotel because it had a pool and it wasn¿t even open. Disappointed.
Excellent 10.0
Cons: The line for check in was extremely long and there were only 2 people working. Parking should be included if your a guest not $18 for uncovered or $24 for the garage.
Good 6.0
Pros: The staff are well-mannered. They are welcoming!
Cons: Beds needs to be updated.
Poor 1.0
Pros: Location only
Cons: The room was nasty. There were obvious food stains on the couch. Hair in the tub. The paint was chipped throughout. The room smelled. This place is in dire need of an upgrade. I was rather flabbergasted that a Hilton hotel could be so poorly maintained.
Excellent 10.0
Pros: The cleanliness and friendly staff!
Cons: The hotel is absolutely perfect besides the parking!
Good 6.0
Pros: The location was great. The shuttle bus driver was nice. Food and staff were good in the restaurant. I would have given them a 9.
Cons: It seems to me like this Hilton was on the lower end of the Hilton scale....like they were getting ready to sell to more of an economy level of a hotel.
Good 7.0
Pros: Clean reasonably priced. Hotel van was full both ways.
Excellent 10.0
Pros: Very clean
Excellent 8.0
Pros: Great for flying out of Newark Airport
Mediocre 3.0
Cons: Hotel was as advertised. Smoke in the room so I got a room change. The fire alarm starting chirping in the next room. Iron and damage so it leaked all over my shirt. Overall, very disappointed.
Mediocre 2.0
Pros: The mattresses was really bad
Cons: The beds was really bad
Okay 5.0
Pros: Restaurant and Starbucks
Cons: Dirty.
Good 7.0
Cons: Poor sound insulation No water bottle in room
Excellent 9.0
Pros: The front desk staff were incredibly pleasant and accommodating, which is particularly nice when your flight was delayed an you're rolling in at 4am...
Cons: Tiny bathroom. Hallways are a bit tired.
Good 6.0
Pros: Location and staff
Cons: Hotel shuttle was along wait. My wife waited 45 minutes plus when she came in earlier that afternoon. I watched other Hilton brand shuttles come by twice as I wai8over 30 minutes for the hotel shuttle when I came in that night.
Good 7.0
Pros: Everything ok
Cons: in this hotel parking is very uncomfortable, and the keys to enter and exit did not work.
Okay 5.0
Pros: Comfy bed. Airport shuttle included. Toiletries in the bathroom were nice.
Cons: Way to overpriced for the quality of stay and breakfast wasn't even included for the price. Room didn't look like it had been hoovered, just didn't feel to clean all round. Couldn't find any convenient public transport to get there.
Good 7.0
Pros: I love the sheets the the Hilton uses
Cons: There was nothing close by except the airport. The only choice for dinner was the hotel. Which was OK but nothing special.
Poor 1.0
Pros: The staff
Cons: Parking was horrible. The room was hot and the thermostat changed nothing. The window was stuck so I couldn't open it for fresh air and cooling, the mattress was the kind that sinks in the middle and is lumpy, website says room service til 1, not true.
Okay 5.0
Pros: It is near EWR. It is kind of old. It's location sucks, especially compared to the cluster of hotels near the big outlet mall also offering free EWR transportation. There are better choices in this price range, $-------. Staff was friendly & beds grea
Cons: Compared to other hotels offering a free airport shuttle, this hotel does not measure up. Despite being almost on the airport property, it is still very remote. No restaurants or anything. It is surrounded by I-95 and a huge cemetery.
Mediocre 3.0
Pros: Nice staff
Cons: No breakfast paid parking no usb phone charger dirty elevators no frig or microwave
Excellent 8.5
The rooms were really clean and fresh and the TV was a good one. The beds were very comfortable and warm and the views from both rooms I had were good. The bathrooms were clean and offered high quality, complimentary toiletries. One note, in the room I booked after my tour, the bath seemed to get clogged very quickly so I did wonder if maybe it needed cleaning out. Other than that I was pleased with the cleanliness of the whole hotel.
Okay 4.0
Pros: The room was very clean, nicely decorated and spacious.
Cons: The airport transportation was terrible, once we finally arrived. We were told the restaurant had just closed and room service as well. The ice machine on our floor didn't work.
Poor 1.0
Pros: The staff on the morning shift are good but when we checked in (late night), their lobby staff were poorly trained. It was a mess.
Cons: The room is very dirty and close to elevator so you can hear people come and go clearly. Not sound proof at all.
Excellent 8.0
Cons: driving directions to reach hotel are difficult, maybe the construction arround the area. It's not friendly at all.
Good 6.0
Cons: Driving Directions to reach hotel are not easy.
Poor 1.0
Pros: The hotel location is good. The waiter who served to me was very nice.
Cons: At the middle night(Jan-27), somebody who stayed next to my room, they talked hours loudly. I couldn't sleep. I think the problem was the room itself. There was an inside door (It can acces the next room), which didn't resist sounds well.
Good 7.0
Pros: Shuttle service was on time and clean
Cons: No
Okay 4.0
Pros: Next to highway
Cons: Parking it cost $24 to park I wouldn't stay there again
Good 6.2
Pros: Every staff I encountered had the same superb customer service. They were always attentive and address things fairly quickly. This was very refreshing.
Cons: The room tub was clogged, which made taking a shower uncomfortable as the water rose to our calves. Although maintenance came up to fix it, it happened again when the next person bathe. The following morning the sink was clogged almost overflowing. I'm pretty certain there must've been some plumbing issues, because it's highly unlikely for this to happen within hours. Besides the hotel restaurant, finding options to dine were very limited.
Okay 5.0
Pros: Location was close to where I needed to be and easy to get to.
Cons: This hotel was not up to the standards of a typical Hilton hotel. My room was full of dust and not as clean as I expected for a Hilton hotel. There was nothing over the top or above average in regards to hospitality or staff treatment.
Poor 1.0
Pros: The staff was great. The airport shuttle was awesome
Cons: The room was very dusty, our view was of the cemetery, it was very dark not good lighting, extremely loud, room was next to the elevator and ice machine. All night anyone who left their room you could hear the doors slam. It was not worth --- dollars
Excellent 10.0
Pros: Friendly staff, convenient location
Cons: All good!
Mediocre 3.0
Pros: The room and pool
Cons: Security. Paid parking etc
Okay 5.0
Pros: The location to the airport is the best asset.
Cons: The hotel is tired and worn. The quality of the food service and the food itself was horrible.
Okay 4.0
Cons: The restaurant was over priced, the food was average at best and the service was not good. Disappointing for a Hilton.
Okay 4.5
Pros: Access to everything
Cons: Fixures in the room needed maintenance
Poor 1.0
Pros: nothing
Cons: Very rude staff and poor services.
Okay 5.0
Pros: It was clean and close to the airport
Cons: I was asked if I wanted a room on top or lower floors, I told them I want a room that is clean and quiet. The room was clean, but not quiet, also at about 2AM someone tried to come in, sec lock stopped them. At checkout I was not ask about my experience
Excellent 8.2
Pros: good overnight with early morning flight departure. Enjoyed lobby bar with good accompanying menu -- not a bad place to hang out and unwind. Staff was friendly and accomodating, keeping their cool during a substantive number o all-at-once check-ins.
Cons: Shuttle from airport terminal departs from the extreme end of the airport, which depending on your arrival
Good 6.5
Pros: Room was clean and spacious. Comfortable.
Cons: Original parking lot wasn't working and had to park in the guest parking, which was completely packed. Only good thing was that instead of paying $20 for parking, I only paid $15 plus fees. Ridiculous that we have to pay for parking, even with a room. Pantry area was almost empty with no variety,
Good 7.1
Pros: Clean
Cons: Not enough mirrors you couldn't chill wroth your friends because the walls are paper thin
Mediocre 2.0
Cons: For of all this app said that the Hilton had a spa and that was a lie !!! Also the indoor pool was dirty! The customer service was shitty. & to top it off we had to pay for parking which was $20.
Excellent 10.0
Cons: Parking fees
Excellent 9.0
Pros: Great location for use of Newark airport. Great staff!
Cons: Nothing
Hilton Newark Airport - Elizabeth
Rated no. 9
7.8
Good 7.8
Based on 674 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.1
Facilities
6.0
Location
7.9
Overall
6.3
Overall 7.5 Good
Based on 661 reviews
Cleanliness
7.9
Comfort
8.1
Facilities
6.0
Location
7.9
Overall
6.3
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
7.5
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.0
Comfort
8.1
Location
7.9
Services
7.6
Staff
8.1
Cleanliness
6.0
Comfort
7.0
Facilities
6.0
Location
6.0
Overall
7.0
Cleanliness
8.0
Comfort
8.3
Location
7.8
Services
7.9
Staff
8.1
Cleanliness
8.0
Comfort
8.3
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
7.6
Comfort
7.8
Facilities
5.3
Location
7.7
Overall
6.4
Cleanliness
7.6
Comfort
7.9
Location
7.7
Services
7.7
Staff
7.4

Excellent 10.0
Cons: Friendly staff. Expected standard and cleanliness 👍
Excellent 10.0
Pros: Very clean Highly recommended hotel Marriott bonvoy team are 2second none Very pleasant hotel
Excellent 8.0
Pros: The hot breakfast was amazing. The suite room was wonderful space. The room was cleaned well.
Cons: The door lock malfunctioned and was not secure and that is a safety issue. There are some repairs needed. The TV in the living area was not working. The light cover was cracked. The smoke alarms had been detached from the wall.
Excellent 9.0
Pros: The location, friendliness of staff, and breakfast!
Cons: We stayed a few nights and housekeeping did not come by to clean. We also had to be back by a certain time to ensure that we had a parking spot as spaces filled up quickly¿
Excellent 8.0
Pros: Cleanliness
Cons: Improve your customer service & value your customers. Front desk confirmed there was a microwave in room after booking but on arrival, a condescending male attendant said there wasn't, and the one who had confirmed so was let go that very week! What?!
Good 7.0
Pros: very pleased
Cons: everything ok
Okay 4.0
Pros: Location
Cons: Our first room we were assigned to the door was wide open and towels around the toilet. The toilet was clogged. We should have never been given that room. Second room was OK until we went to take a shower and then the drain was clogged and the water would not go down
Excellent 10.0
Pros: Everything.
Cons: Parking is expensive. It should be free.
Excellent 8.0
Pros: The staff was very friendly and accommodating, when changing or room.
Cons: It was mold in the heating ac unit. That you can see. Which was shocking for a Marriott hotel.
Excellent 10.0
Pros: Location and friendliness of staff. Rooms nice also.
Okay 5.0
Pros: Near airport
Cons: Poor bedding and towels Noisy hallways with people up all night
Okay 4.4
First room given to me was room 213. While showering the water had a very slow drain, my shower shoes and feet were getting a bath while the rest of me was getting a speed racer wash☹️. Then I went to wash my hands for dinner I saw that the sink was gold from me brushing my teeth. I reported the clogs so I was moved to room 229. The walls had apparently experienced a leak I could still see the stain and water lines where water was still trapped behind the paint. The refrigerator didn’t work and the desk clerk had an attitude because I called and reported the issues 20 mins prior to coming downstairs to be moved, I guess she thought I’d change my mind but there was only 1 elevator working so it took sometime getting down to the lobby with my things. Also, the tub in 229 looked like it hadn’t been cleaned. I was told that the manager would not be on duty until the morning around 10a but I had to take a 7a shuttle to reach my plain. Boo at Fairfield, Tricks No treat
Mediocre 3.0
Pros: Location
Cons: The hotel charged for parking. When I returned, there were no available spots. My stay was for four nights and the room was never cleaned. I brought the matter to managements attention and they were not concerned. Also, the room phone and did not work.
Mediocre 3.0
Pros: location
Cons: internet and smell in lobbies
Mediocre 3.0
Pros: The proximity to the airport and the shuttle service
Cons: The mattress sank to the floor and the walls needed to be painted the elevator was disgusting
Excellent 8.0
Pros: The night hotel manager was the best, as she really made my stay seem very welcomed.
Cons: The location, and low lighting.
Excellent 10.0
Pros: I like everything about the hotel except there's no restaurant or cafeteria.
Cons: no
Mediocre 3.0
Pros: Breakfast was ok.
Cons: Front desk Staff was not friendly at all. No cleaning service and was not even informed. Beds were uncomfortable. Did not feel like we stayed in Marriott.
Excellent 10.0
Thank you for you excellent service, room was clean, bed very confortable, peacefull. Really enjoy my stay
Excellent 10.0
Pros: The staff very helpful and friendly
Cons: The breakfast but I understand it's because of Covid
Poor 1.0
Pros: no
Cons: the room was not cleaned before I checked in and the staff was unpleasant. They wont refund me for the unused night after I checked out due to discovering other people's belongings in the room which indicates the room was not cleaned before I arrived.
Okay 5.0
Pros: Close to the airport
Cons: Hotel management refused to have our room cleaned. We had to make up our own beds and empty our garbage. Hotel staff did nothing even after I complained about this. I was staying with 2 disabled persons so you can imagine how labor intensive this was.
Excellent 10.0
Pros: Very convenient location
Cons: No housekeeping during my stay
Okay 5.0
Pros: It¿s closer to the highway
Cons: Yes they charge me $85.60 for the five night I was there for parking how can someone paid for the hotel room and then pay fir parking again that¿s ridiculous so I will not go there again and also the hall way smelling very strong marijuana all day all
Good 6.0
Pros: Staff helpful as it was latenite by time i arrived..both shuttle drivers were excellent.
Cons: The room i was put into was nice but noise in hall did not allow the sleep i needed before departing very early..was only able to obtain 2 1/2 hrs sleep. Pricing could have been a little less since was not there until after 10 pm left room 4:30 am
Poor 1.0
Pros: the hotel is well located. the attendant when I arrived did not know how to have good communication, and sent me to a room without a TV, everything was dirty and they were doing a construction in the room and when I went back to the reception she wanted
Cons: the hotel is well located. the attendant when I arrived did not know how to have good communication, and sent me to a room without a TV, everything was dirty and they were doing a construction in the room and when I went back to the reception she wanted
Excellent 10.0
Pros: Enjoyed it
Cons: No bar and not enough red wine. Had to walk 2 hotels to buy more. Our plane was canceled and we had 4 rooms of people
Okay 4.0
Pros: Location
Cons: Extremely horrendous last day there. We were basically told we could NOT extend our reservation at the very last second by the self appointed “second in command” manager. She was highly argumentative. She spoke to us in a Very co
Good 6.0
Pros: Proximity to airport.
Cons: No cable that night. Front desk pe were moderately polite!
Mediocre 3.0
Pros: Smoke Detector was broke room 528
Okay 4.0
Pros: Location
Cons: The employee that checked me in didn’t like her job
Good 7.0
Pros: Clean, convenient, and a good price.
Cons: Couldn’t check-in as early as I wanted. No continental breakfast.
Okay 4.0
Pros: The girl who was working the front desk was very lovely and kind. We stayed unexpectedly after being stuck in a bad snowstorm. She was very nice, recommended some local restaurants that delivered, and did her job very well.
Cons: The hotel is extremely dated and in rather shabby shape. The room was old..., the sheets on the bed were very frayed. The carpeting was dirty, and the decor was very outdatedz The hot tub was ice cold, & the breakfast meats (bacon and sausage) was GRAY!
Okay 5.0
Pros: It was convenient since we had to fly early morning
Cons: the noise coming out from the highway, we were in room 421 is the windows double sided???
Mediocre 2.5
Pros: Not a whole lot to like. Would not stay there again.
Cons: No transportation, no hotel number on the hotel phone list, some staff not accommodating. Pool was cold, whirlpool was full of chlorine that it burned our eyes just sitting in it. Staff member arguing with another customer and very unprofessional.
Mediocre 2.0
Cons: No hot water in bathroom sink and room heater was not working...switching rooms not an option because hotel was fully booked
Mediocre 2.0
Cons: We experience a problem with our room which we brought to the attention of the weekend night manager The Weeknd manager change the room immediately she informed me that a manager would be contacting me to address my concerns about the room which did not happen. On checkout I brought my concerns up to the front desk manager which in short blamed me for the problem with the room

Cleanliness
8.2
Comfort
8.1
Facilities
7.3
Location
7.9
Overall
7.4
Overall 7.4 Good
Based on 3,263 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
7.3
Location
7.9
Overall
7.4
Cleanliness
7.0
Comfort
6.6
Facilities
5.6
Location
7.3
Overall
6.0
Cleanliness
6.5
Comfort
6.0
Facilities
6.5
Location
5.0
Overall
6.5
Cleanliness
7.9
Comfort
7.9
Location
7.7
Services
7.6
Staff
7.8
Cleanliness
9.3
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
8.6
Cleanliness
8.6
Comfort
8.6
Facilities
8.2
Location
8.4
Overall
8.4
Cleanliness
8.3
Comfort
8.2
Location
7.9
Services
7.8
Staff
8.0
Cleanliness
8.4
Comfort
8.4
Facilities
6.8
Location
8.1
Overall
6.8
Cleanliness
8.2
Comfort
8.2
Facilities
7.7
Location
7.9
Overall
7.5
Cleanliness
8.1
Comfort
8.0
Location
7.8
Services
7.6
Staff
7.8

Poor 1.0
Pros: inside had cool design
Cons: staff was not pleasant and not helpful Wht so ever
Poor 1.0
Pros: The room was clean and the bed was comfortable. It was also really quiet.
Cons: I didn’t like how I paid a lot of money for a room with a balcony but didn’t get that. Also didn’t like the fact that the rooms did not have a mini fridge. Customer service was poor and they charge for parking even though they didn’t have any parking spots.
Okay 5.0
Cons: Excessive prices at the bar. $24 for a small Caesar salad with chicken. Red ants in the room. Loud noises by neighboring rooms.
Excellent 10.0
Pros: Nice room, location great. Staff not very personable.
Okay 4.0
Pros: decent but not a lot of options surrounding the property to dine with no room service and bar tender starts at 1 and leaves at 10 with no options
Cons: the smell of cigarettes and the staff not being helpful
Okay 4.0
Pros: The location was convenient, the lobby was beautiful. The staff mainly security was very argument with the person who dropped me and my family off, to the point that it almost became physical. When I spoke to the front desk staff they said "that was like his third argument today". Very unprofessional and very disturbing. I had my six year old daughter with me who became very upset.
Cons: The professionalism of the security and front desk staff. The bathroom in my room had blonde hair in the shower. Me and my family did not shower we waited until we arrived at our ther destination due to us feeling uncomfortable about the way our check in process happened.
Okay 4.0
Pros: Nothing
Cons: Along with the price of the outdated hotel they charged a parking fee and most of the time when we came back to the hotel there was nowhere to park. It states that you get a refrigerator and microwave in your room which is incorrect you have to call the front desk for a refrigerator and the microwave is located on the 1st floor somewhere that I never found.
Excellent 8.0
Pros: Room
Cons: They make us pay gor parking but cant guarantee we get parking we had to park at the holiday inn and squeeze thru a whole in the fence in which she said was a walk way
Mediocre 3.0
Pros: location
Cons: no included parking, loud lobby without curfew hours, balcony opens to lobby
Poor 1.0
Pros: Nothing
Cons: The day I was checking and check out Hotel not clean my room No change the Towns, No parking enough.
Excellent 10.0
Pros: the desk staff were outstanding - patient with our request for handicapped and pet friendly room right on first floor. wonderful professionals who cared.
Okay 5.0
Pros: The room was very nice.
Cons: The staff was not very welcoming. It may have been because I arrived at 1 am, but I was the only one checking in and they weren¿t very friendly to me.
Excellent 10.0
Pros: NEXT TO THE AIRPORT. EASY TO GET TOO.
Good 6.0
Pros: The room was nice and clean. The staff was attentive & friendly
Cons: The hotel is very busy and the lobby is extremely loud 24/7
Excellent 10.0
Pros: Located near airport with shuttle. Very nice accommodations.
Cons: I had to wait quite a while for the shuttle.
Mediocre 3.0
Pros: Location and shuttle to the airport
Cons: Room was too hot and the temp control was bypassed The shuttle was over an hour late to the airport Waited an hour and a half fir a simple breakfast order Usually happy staying here This time very disappointing stay
Good 6.0
Pros: the price was right
Cons: the parking at the hotel was a very unpleasant experience. NO where to park.
Good 6.0
Pros: Shuttle drivers were great and knew the route well and drive safely
Cons: Staff at front desk was nice but had stains on his suit which also was too big on him so the look was unprofessional. Staff at the restaurant were kinda smug could have been nicer but could have had to do with kids running around without parents.
Mediocre 3.0
Pros: The gym looked good.
Cons: It was gross (stained carpet, peeling popcorn ceiling), old (smelled bad) run down and completely not up to the Doubletree standard I am used to. I was completely embarrassed by the room and wish we could have found somewhere else to stay.
Excellent 10.0
Clean and spacious room, very comfortable bed. Very professional staff. On site parking ($25) available, but the lot was pretty full and we had to look around a little - try to make a reservation!
Excellent 10.0
Pros: The comfort level of the beds and bedding was exceptional. The manager provided top level customer service and the desk staff was ver accommodating allowing us an extended checkout even though the hotel was very busy.
Excellent 8.0
Pros: Clean. Bathroom little bit dated. But still clean.
Cons: Noise level. The glass house lobby looks pretty. But that basically amplifiers and echo all sounds generated from the restaurant through the room window. Wall between room also quite bad. I can heard next door chatting during my stay.
Good 6.0
Pros: The room was clean and tidy.
Cons: PARKING is horrible at this hotel! Had to park on a divider.
Mediocre 2.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: Great first impression with. Poor customer service
Cons: We had the worst hotel experience ever. I have stayed at 2 and 3 stars hotels and had a better experience than this hotel stay. It was loud with kids running around in the hallway. I asked several times for a clean towel and blanket and never got any.Â
Okay 4.0
Pros: location and gym
Cons: Dog Poop in the Pool area in clear view of the gym Food service was horrible, food was not much better
Okay 5.0
Pros: The bistro
Cons: The staff was short, the staff did not respond, the room needed some uplift.
Mediocre 3.0
Pros: Not much. It certainly wasn't as nice as others I've stayed at. The only positives were that there was a free airport shuttle and i got a late check out.
Cons: I was shocked by the lack of amenities and having to ask for an extra towel, teabag or coffee, or even soap and the hostile attitude of the cleaning staff when asked. My room overlooked the AC units. I had no fridge or microwave and no restaurants nearby.
Poor 1.0
Pros: Great location, clean rooms
Cons: Room was very loud and noisy place
Okay 4.0
Pros: Front desk staff were friendly and efficient but seemed short staffed given the volume of guests checking in even during late hours (after 11pm)
Cons: I've stayed at Doubletree hotels before but this one was very disappointing. Hotel description online was not accurate. Very dated rooms, hallways. broken/slow elevators. Bar/restaurant only new area. Also next door to a prison.
Poor 1.0
Pros: Nothing
Cons: My key was given to another they walked in on us, the hotel room wasn¿t cleaned there was head phones in the bed when my daughter pulled the sheets back to go to bed, the elevators wasn¿t working only one it took us 10 minutes or more to get to the
Mediocre 2.0
Pros: In six days only one elevator was working. Carpets has not been washed for years.appearance is dirty.Hilton honors hardly exist. Bar has only one person So all this lack of facility and staff is casing long que's I am not picking this hotel again
Okay 5.0
Pros: Nothing
Poor 1.0
Pros: Nothing . Found small roaches in my room
Cons: Yes the cleanliness was poor roaches in my room I had to check out earlier than needed
Excellent 10.0
Pros: Customer service,excellent food, great environment ¿¿
Cons: Waiting on the return of the deposit
Good 6.0
there was a sock in the room left by a previous occupant. the hallways were filty, the rugs worn out.
Mediocre 3.0
Cons: Airport transfer shuttle was unreliable. Staff was unfriendly at checkin and overwhelmed. Carpet was sticky.
Good 7.0
Pros: Closeness to the airport
Cons: I expected a far above-average but got just an average. Desk clerks-average (clerk who checked me out nice). The hotel was inattentive. Water sold out in the vending machine. Unworkable telephone--came to the front desk three times to request servi
Okay 5.0
Pros: The Shuttle Service to the Airport, the proximity to the airport, the Staff
Cons: The absence of a coffee maker and fridge in the room
Okay 4.0
Pros: the place
Cons: yes
Excellent 9.0
Pros: Location.
Cons: Not much parking. Limited dining options.
Excellent 8.0
Pros: Free cookies and how welcoming my children were by the staff. Very helpful and friendly!
Cons: EVERYTHING was under renovation, we mainly booked this hotel because of the amenities (pool for our kids), the Pool was completely closed and drained. The fitness room also closed. Only 2 out of the 4 elevators were functioning due to maintenance/repairs.
Poor 1.0
Pros: Location
Cons: I had no refrigeration for my medication
Good 7.0
Pros: Size of room.
Cons: Unfinished paint job in bathroom, unfinished baseboard adhesive in bathroom.
Excellent 10.0
Pros: Location, price. Shuttle
Cons: Couldn't get food or snacks. Everything was closed
Good 6.0
Pros: Price and location
Cons: The balcony was sealed SHUT and pool is still closed
Poor 1.0
Pros: The bed.
Cons: The room was very very cold, we tried to turn on the heat to get a little comfortable but it did not work, no microwave or fridge in the room, had to eat cold food, no ice on two if the floors. Did not know we had to pay for parking until I looked at my a
Poor 1.0
Pros: This hotel needs more staff , checking in took too long ! service to order food was horrible and attitude ! No refrigerator no ice dispenser have to go to the last floor of the hotel. Parking fee is ridiculous
Mediocre 2.0
Pros: close to airport
Cons: grounds unkempt hotel needs dre update and repair short staffed ....skeletal staff Elevator out Coffee machine in room did not work...no replacement available
Okay 4.0
Pros: Great hotel. Have stayed there before This trip was not the best
Poor 1.0
Cons: They didn¿t clean the room properly and didn¿t change the toiletries from the last guest and I found that to be very disturbing
Okay 5.0
Pros: Staff
Cons: Location
Mediocre 3.0
Pros: Free parking
Cons: The Foot was the same as Mc Donald. The Bathroom was old. Many broken wall ceramic. The Room was very old. A Motel 6 is better. Pool was closed. Drinks only in bottles. For this quality is the roomrate too much. This is not Hilton quality¿¿
Good 7.0
Cons: The location, the parking fees and the difficult directions to follow to get there.
Poor 1.0
Pros: Nothing except the accommodating staff that met my needs after I complained
Mediocre 2.0
Pros: The night staff was very hospitable. The hotel if properly cleaned would have been amazing.
Cons: The hotel has super dirty. Previous guest left things in my room to include make up brushes, hair all over pillows, sheets and headboard. When I asked to have cleaned, the staff brought me wet paper towel in a plastic ice bag. Horrible.
Good 7.0
Pros: Desk staff is super awesome! Made it a point to come out and say hello to my dog when we passed through most days! Also the restaurant is serving food all day so it¿s convenient between meetings.
Cons: The road leading in is full of potholes, I ended up with a flat tire needing replaced by second day. The bathtub has the coating peeling off and it looks awful... this is also the only 3+ star hotel by the airport without a fridge in the room.
Good 6.0
Pros: the lobby was nice
Cons: there was no fridge, or microwave, my food went bad. we had to pay for parking each night we stayed which was 30. each night we stayed they kept an additional 75 as "precaution". Guest weren't forced to wear mask. I hated the hotel.
Excellent 10.0
The staff was really nice and very helpful. The room was immaculate. Felt completely safe.
Okay 5.1
Pros: Bad
Good 6.0
Cons: Quiet stay, sound proofing of rooms, and doors in between 2 rooms. Waking up twice in the middle of 3am and 7am because of toddler tantrum next door and parents yelling to console the child. The only thing you ever want is a nice sleep after a long day walking and sight seeing in NY.
Okay 5.1
Pros: Refrigerator & I don’t have to give 20.00 $ to have one
Cons: Customer service ☹️
Excellent 10.0
Pros: Very comfortable and spacious room. Breakfast had good choices and excellent coffee. The airport van was also very clean and efficient.
Cons: Free WiFi is not offered. The website froze up when I attempted to set it up. This is a common amenity and should be offered for at least 24 hours.
Excellent 10.0
Pros: Breakfast was amazing
Cons: Free parking
Good 6.0
Pros: Comfortable bed and pillows. Prompt security when neighboring room got too loud after midnight.Shuttle drivers were very friendly
Cons: Staff were not very friendly. Wanted to clean room about 9:00 am and did not come back when I wanted to sleep in after that. Girls behind registration counter were rude.
Good 6.2
Pros: Average room and toiletries. Heat and tv worked.
Cons: The bathroom appeared clean but smelled like it was wiped down with an old rag that had been wet for days. Room service fees were excessive.
Mediocre 3.1
Pros: Loud Construction and very dusty
Cons: The Loud Noise
Good 7.7
Pros: Rooms were clean and well put together. Staff was nice.
Cons: Bathrooms felt a little less updated in comparison to the rooms. Bed was small
Excellent 8.0
Pros: Very helpfull staff
Cons: Paid breakfast is not eorth the money
Excellent 8.2
Pros: Everythings good, thank's!!
Cons: The room is a little old but everything works and very clean!!
Excellent 10.0
Pros: Perfect hotel stay. Everything was lovely from the pool, to our hotel room, to the staff. They even welcome you with hot cookies! The best part is the Hilton Double tree is inexpensive :)
Excellent 9.4
Pros: The hotel was comfortable and had all the amenities one could need. The staff was friendly and helpful. We were able to check-in before 11 a.m. without an additional fee, took advantage of the free shuttle to the airport several times to get to the Amtrak station and head into New York City. When our room keys stopped working at we went to the front desk for assistance, not only did the clerk apologize for the inconvenience, but she advised that if it should happen again, we didn't need to return to the front desk. Instead, we could call from a house phone near the elevator on our floor and they would send someone up to assist us. This hotel provided great value for the price and I would definitely stay there again.
Cons: When I checked out, I inquired about paying for parking. I was told that I would need to pay at the gate when I left since there were no charges on my room bill. However, I was not advised until I pulled up to the gate that they only accept cash there. Luckily, I had enough cash on hand to pay for my 2 nights of parking, but it would've been nice to have the opportunity to pay by credit card or at least forewarning that only cash is accepted at the gate.
Okay 4.5
Cons: The only reason I was at this hotel is because I missed my connection and was rebooked to leave very early the next morning. The airline did not cover the cost of the stay so I had a choice and picked the Doubletree. From booking to check out the stay was a disaster. The shuttle took over 30 minutes because no one at the hotel notified him people were waiting. Upon check in at 11:30 pm I asked for a 4 am wake up call. I confirmed it before I went to my room. At this point, my phone is completely dead, it wouldn't even turn on. I literally plugged it in and fell into bed. The wake up call never came, but thankfully, due to a a leaky faucet that dripped all night long, I never fell deeply asleep and happened to check my watch at 4:18 am. I got ready and went to the lobby to get coffee, which was supposed to be there 24/7 according to the person who checked me in-- nope, coffee service doesn't start until 6:00 am, a change was made last week. If you are stuck at Newark and are looking for a place ro stay, go somewhere else!
Excellent 9.7
Pros: Value, and great view inside from inside balcony
Cons: Got off elevator and looked for room. Sign said rooms 501-527 left and 529-549 right. My room was 528. Figure that out. It was around 2 corners, but room was great in the end.
Good 6.0
Pros: Shuttle service to and from airport prompt
Cons: No breakfast provide unlike most in area
Good 7.4
Pros: Bed was comfertable, room was clean
Cons: Wall plugs far from bed Showerhead did not function well
Okay 4.8
Pros: Convenient location to the airport and decent shuttle. The warm cookie is always good.
Cons: The room was not in good shape. The chairs had big stains on them and things were falling apart. When I checked out and showed the front desk person the pictures of the problems of the room she did not apologize but just glanced at it and said she would tell housekeeping.
Excellent 8.0
Pros: I like that this is a pretty consistent hotel. I've stayed in Doubletrees all over the country and the staff is always friendly, the beds are typically very comfortable and the rooms etc. are always clean.
Cons: I don't think that customers staying in the hotel should have to pay for parking. It is outrageous to have to make that extra payment when you're already paying a pretty good amount to stay there. Also, it wouldn't hurt to have affordable food in the restaurant. Since you don't have a free breakfast, at least make it affordable.
DoubleTree by Hilton Hotel Newark Airport - Newark
Rated no. 11
7.4
Good 7.4
Based on 3,263 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
7.5
Food
8.5
Location
7.7
Overall 7.3 Good
Based on 2,261 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
7.5
Food
8.5
Location
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
7.6
Facilities
7.6
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
7.6
Location
7.6
Services
7.3
Staff
7.9
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
7.8
Comfort
8.8
Facilities
8.3
Food
8.5
Location
7.5
Cleanliness
8.2
Comfort
8.1
Location
7.8
Services
7.8
Staff
8.2
Cleanliness
8.2
Comfort
8.2
Facilities
7.6
Food
8.5
Location
7.7
Cleanliness
7.9
Comfort
7.9
Facilities
6.7
Location
7.6
Overall
7.6
Cleanliness
7.7
Comfort
7.6
Location
7.8
Services
7.3
Staff
7.8

Poor 1.0
Cons: the bedroom and hallways smelled really bad, old food, smoke and marijuana, the bathrooms were dirty and the bed was ver uncomfortable.
Excellent 10.0
Pros: Very clean and the close proximity and shuttle to Newark Airport
Mediocre 2.0
Pros: the diner
Cons: water pressure sucked the microwave didn’t work jacuzzi was small
Excellent 8.0
Pros: Very friendly staff
Okay 4.0
Cons: Rooms smelled like smoke
Okay 5.0
Pros: it was close the airport and the room was big
Cons: the breakfast is no good. they are serving hard boiled eggs that were cold and placing them in the heated tray next to sausage….which is illegal…. and gross. the restaurant was grossly over priced and the food wasn’t that good. They did upgrade our room to include a jacuzzi tub for my sons birthday but we couldn’t use it because when we turned on the jets nasty stuff came out. They did not have extra pillows when we asked either. It’s convenient with how close it is to the freeway and it the hotel is not bad. They could do better. Oh and the parking is ridiculous.
Excellent 10.0
Great
Excellent 10.0
Pros: The staff are friendly and the hotel is beautiful.
Cons: Loved everything about this hotel.
Excellent 8.0
Pros: Bar/restuarant. Room was lovely but needed block out curtains.
Cons: See above
Excellent 10.0
Pros: Location
Cons: Only breakfast in morning was sausage only no eggs
Okay 5.0
Pros: 24 hour van service was on time at 4:30am
Cons: This is really a two star. Room and furnishings worn and towels small and scratchy. Expect what you pay for here.
Poor 1.0
Pros: The only think even considered was a chicken sandwich I had in the "Restaurant"
Cons: No amenities.Free Breakfast(?)brown paper bag with a muffin and a peanut energy bar!!BREAKFAST?? Restaurant not open until 4:30 when there is nowhere near to get lunch. Linens wrinkled (used?)Tile floor in room filthy!!! Barefeet black from walking to b
Mediocre 2.0
Pros: I like nothing about this hotel
Cons: no
Okay 5.0
Cons: Everywhere we went it smelled like weed. Front door. Elevator. It seeped into the bedrooms. It was honestly terrible.
Okay 4.0
Pros: Location.
Cons: Nothing worked in the room. No hair dryer TV control did not work asked for a hair dryer was given one that did not work
Mediocre 2.0
Pros: The location is super convenient as it is very close to the airport and also to the rental car. Our commute to the airport was fantastic and that's exactly what we needed and wanted
Cons: The hotel was terrible in terms of appeal and look. The rooms were not clean at all. In fact, clothes under the bathroom sink that belonged to the guests before us. It was disgusting and did not have a very good night at all.
Poor 1.0
Pros: We asked for towels didn¿t receive them. And they didn¿t clean your room unless you stayed there for more then two days. Also the facility it self was not cleaned nor disinfected and Breakfast was packed by the checking staff.
Cons: This hotel did not follow CDC guidelines regarding Covid-19 pandemic.
Poor 1.0
Pros: It was easy to drive to Newark Airport. There was an airport shuttle.
Cons: The hotel rooms are dark, dingy and dirty. The room was noisy and the staff was not overly concerned. We had to go to ask to switch rooms at 9:30pm because of noise and the ceiling shaking from guests upstairs. The rooms also smelled of stale smoke.
Mediocre 3.0
Pros: Price
Cons: Lobby/elevator a mess jacuzzi was size of a tub.no available parking when it stated free parking as a part of your stay.I asked the hotel check in about parking they told me to get a street parking and being that its next to the airport it was tow zoned
Poor 1.0
Pros: Nothing
Cons: The hotel was a dump. Nothing worked and couldn't wait to get out of there.
Poor 1.0
Cons: Bad location, hard to find, unknowledgeable staff, no amenities. Just awful.
Good 6.0
Pros: Close to airport.
Cons: It was not clean, hair in the tub. Old rooms facing an abandoned, burned out building. Not worth the money they charge.
Good 6.0
Pros: Location
Cons: Entire building smells like marijuana
Okay 5.0
Pros: Staff was nice, location good
Cons: The entire hotel smells of marijuana!!!! There are signs stating strict no smoking policy, but every level of the 6 story hotel reeked of marijuana.
Poor 1.0
Pros: Nothing
Cons: The smell of cigarette smoke was so terrible. We asked to change rooms and they all smelt horrible.
Okay 5.0
Pros: My room was beautiful and everything was clean but the tub inside the room.. Some of the lights did not work.
Cons: Overall the room was better than expected
Excellent 8.0
Pros: The staff was friendly. The shuttle driver to the airport, shared good information about the area and helpful loading and unloading our suitcases. Our room was very clean and comfortable.
Cons: Breakfast to go, but I think that is due to Covid precautions. Hopefully that will change in the near future. The vending machine in the front lobby could have more choices for drinks to buy.
Excellent 8.0
Cons: Parking was horrible
Excellent 8.0
Pros: Rooms were clean. Staff was friendly and very helpful
Okay 4.0
Pros: Room was clean and hotel staff was very helpful and professional
Cons: There were fights, marijuana smell was constant in the hallways, parties overnight.I had to call the desk twice at early hours of the morning in two occassions due to loud noises and yelling outside.
Poor 1.0
Pros: I was lost and tried to get the front desk person to help me find it and was told it was not his problem to help me get to the hotel that is a very disrespectful and no way to treat a client especially at 12, 1, 2and 3 AM before I finally got to the hotel
Cons: Everything
Mediocre 3.0
Pros: The check In was easy
Cons: The room was very dirty the floors was dirty my kids feet were black in less than 10 mins the bathroom had hair all over it the bed sheets had stains I went to family dollar and got my own cleaning supplies and cleaned it myself and brought my own sheets
Good 7.0
Pros: Location and price.
Cons: The set of towels was insufficient for a 2beds room and needs absolutely to be changed. No one should pay for a hotel room where you can see through the towels.
Poor 1.0
Pros: The location
Cons: I was bite on both arms and from something in with itching for days Also I only booked this hotel because it provided round trip transport to and from the airport and breakfast but they didn't have the breakfast either so it shouldn't be advertised!
Poor 1.0
Pros: Nothing
Cons: Everything
Mediocre 2.0
Pros: I guess it was cheap, but never again. It wasn't worth the money.
Cons: Smelled like weed, my room smelled like smoke, no carpeting on the floors, bathroom toilet was running when we got there, it felt gross, and there were loud noises at night (like rap music and calling out loud, etc). The shuttle was also terrible and late
Poor 1.0
Cons: Parking
Mediocre 2.0
Pros: Location
Cons: Almost Everything
Mediocre 3.0
Pros: Size of room was good
Cons: It was not clean. There was hair everywhere: sink, toilet, bathtub, floor bedding, pillow case. I tried not to look too closely, but it was literally everywhere. Super disappointing because the size of the room was nice and not a bad room in general.
Good 6.0
Pros: The staff
Cons: Location... how small and in the corner the jacuzzi was in my room.
Good 6.0
Pros: I liked the cleanliness of the hotel as a whole. The room was clean, no funky smell.
Cons: I was Highly disappointed that I was given a room with a dysfunctional hot tub. Money I spent extra for the Jacuzzi went to waste. I was extremely upset.
Mediocre 3.0
Cons: Customer service was lacking big time especially with the overnight staff
Okay 5.0
Pros: Location
Cons: First room wasn't clean second room bath tub wasn't working
Excellent 10.0
Pros: Location
Cons: Nope
Good 6.4
they said no breakfast due to covid, but site says breakfast included.
Mediocre 3.0
Pros: No tv remote, ask for a new they wanted to switch my room . They let me check out alternative room and it was smoked in
Okay 5.6
Overall, it was adequate. Shuttle service to and from airport was good. On the 4th floor where I stayed, every door on the hall makes a wicked loud sound when opened. It wasn't just one room where they were slamming the doors but I heard it from a number of rooms. That was a bit annoying after 10 pm. There was only one washcloth in the bathroom. Can't comment on breakfast since it has been stopped during covid
Excellent 10.0
Pros: The maintenance of the facility and price
Cons: No windows to open for air
Excellent 10.0
Pros: Hotels are wayyy cleaner than the competition surrounding
Good 6.0
Pros: Location
Cons: People were sleeping in the lobby. Gross. Don’t know why they were not removed. Staff not friendly. In fact they acted as if customers were an imposition.
Mediocre 2.0
Pros: The staff were friendly and helpful.
Cons: The whole place smelled like weed and I got woke up in the middle of the night by police officers breaking up underage parties across the hall.
Okay 4.0
Pros: Nothing
Cons: Everything noises all night tv worked sometime soda machine broke no blankets just sheets only 1 set of bath towels asked for bleach to clean I got deodorant and the mattress so cheap n flemsy
Okay 5.0
Pros: Compare to other Best Western hotels in WA, the one where I stayed in Best Western Plus, Newark airport West , I did not like at all. The reasons listed below.
Cons: I stayed on 12/21/20 and 1/7/21. The rooms didn’t have enough lights, I could not do my work there with that gloomy lamps light. Bathrooms were not clean enough. The bathtub plug did not work. There was no hair dryer in the room. There wer
Okay 4.8
We stayed here for a overnight layover. We checked in and booked our free airport shuttle for 4AM with the bell boy. The next morning, the staff was no where to be found and the shuttle never showed resulting in us scrambling for ubers who kept canceling and almost missed our flight.
Excellent 8.0
Pros: The room was nice
Good 6.0
Pros: Staff was very attractive to my needs
Cons: No breakfast due to COVID-19
Okay 4.0
Cons: You can hear everything coming from the surrounding rooms, hardly any parking, & no breakfast which was advertised as complimentary.
Good 7.0
Pros: The staff, shuttle service
Good 6.0
Pros: The Staff is friendly
Cons: The hotel is not very clean. It is very close to the airport and the highway which makes it a little loud at night
Good 6.0
Pros: Easy check in, and clean room
Cons: Small lobby, small parking lot.
Okay 5.2
We landed in Newark around 10 pm, after clearing custom we went to the train station where all the hotel pick up people. It was late 00,30 a.m. All the guest of the other hotel (marriott, Hilton, Best western in town etc..)had frequent buses to pick them up, our shuttle didn't show up for 40 minutes, until I called the reception. The guy asked me if I was sure to be in the right place, I was. After 15 minutes the bus arrived: we were 9, waiting for more than an hour. When we arrived the hotel the guy at reception gave me a key and a room: 501. Went upstairs, the key didn't open. Came down again at the reception and the guy made another key, again for room 501. It didn't work. We tried several time, pushing the door, shaking the door handle until a man opened us: he was surprised/angry because he was sleeping. The room assigned was already occupied. This happened around 1,15 am. Came down again at the reception, the guy didn't believe me (he doesn't know he has a person in a room????), called room 501, the guest replied and may be the guy at the reception realized he can't do his job. Eventually he gave me room 517, around 2 a.m.. Awful service. Excellent breakfast and the shuttle driver that took us at the airport in the morning was kind and sharp.
Excellent 8.5
Called for the carry from the air terminal and it arrived promptly. Our room was prepared for early check-in. The room was expansive and exceptionally clean. Maid benefit all through the remain was excellent. Free carry to Newark Penn Station five times within the morning and five times within the evening was an awesome benefit. Prepare to/from Unused York Penn is effective and inexpensive. There was a great assortment of nourishment at the complimentary breakfast. Regularly planned carry to the airplane terminal takes exceptionally small time.
Excellent 8.5
The hotel was difficult to find, but worked out great with the shuttle service to/from the port. Pedro at the front desk was very helpful upon our arrival. Warning: you are not allowed to book a shuttle time until you check in. The rooms were clean and spacious. The breakfast was very crowded and the staff wasn't able to keep up with the demand. I liked the coffee station and water jug that was available to guests all day. The fitness room was small, but seemed unused by most guests & had enough cardio equipment to suffice. All in all - I would stay here again with my family (and just arrive early to get our shuttle time selected & eat breakfast before the crowds arrive to take all the silverware/seats).
Excellent 8.0
Pros: They have a restaurant that is open until 11:30pm, so we were able to get dinner after a long flight that landed late at night. We needed to fly on to the West coast but could not get a flight that late st night, so this worked very well for us. They have a 24-hour shuttle.
Excellent 9.7
Pros: Proximity to airport and rental cars
Cons: Breakfast bar was average
Mediocre 3.4
Pros: nothing
Cons: difficulty getting to it. Staff not really friendly. Too dark
Okay 5.7
Pros: I stayed in this hotel twice during January 2017. The hotel has a good location, it is close to the airport, the neighborhood seems safe, and the shopping area is not too far. It has an acceptable shuttle service to the airport. The rooms are spacious and their beds are comfortable.
Cons: During my first stay of three days, the room was cleaned just once. When I inquired the reason, a woman receptionist explained that when you stay there for a few days the housekeeping personnel “sometimes” skip a day of cleaning. She said that she was alone, that all housekeeping personnel was gone for the day and the manager was out as well. She offered no other explanation and her attitude was of an upset person. As if I was annoying her with my problem. When I returned the second time, I complained to a supervisor, he apologized and said that the mentioned receptionist was wrong, adding that unless I had a “do not disturb” sign on the room door, there was no reason to not have skipped its cleaning. He also gave me a couple of vouchers to compensate for my aggravation. I suggest to closely supervise and train that receptionist to make her understand that clients are needed to pay her salary and they deserve to be treated with respect.
Excellent 10.0
Pros: Our room was very nice and the bed and bedding was very comfortable. It was a very quiet stay.
Excellent 8.8
Pros: The room was very large and quite attractive. The bedding was excellent and we had a great rest before and after our travel overseas.
Cons: Nothing at all!
Excellent 10.0
Pros: Clean, fast shuttle, good breakfast.
Excellent 10.0
Pros: Clean, comfortable rooms, decent food and drinks, timely shuttle to the airport, great price. Better than a park and fly hands down! What more could you ask for!
Excellent 8.0
Pros: Very nice room and very friendly staff. Free shuttle to and from airport. Nice rate. Coffee and muffins were available at 4:30 am.
Cons: Other guests were extremely loud- banging doors and yelling in the hall the entire night. It kept waking us up. Our wake up call rang at 3:40 instead of 4:40. We reserved a shuttle and one of the drivers never showed for work; so at 4:50 on the morning there were four families trying to get to the airport for our flights. The driver was very, very nice but one family was forced to stay behind.
Excellent 8.2
Pros: The bed!! So comfortable. Also I left my luggage on the shuttle, and they were very helpful in facilitating my getting it back.
Cons: The plane was late, and the shuttle took much too long to pick up.
Excellent 8.8
Pros: I liked the customer service! Carlos was our waiter one evening and he was so sweet and friendly. The shuttle drivers were also wonderful. Friendly, professional and very nice!! The breakfast was very good also.
Cons: The only thing I didn't like was that my bed was not made one day by housekeeping and the did not replenish the coffee nor did they remove the melted ice from the ice bucket. I was very disappointed in that part of the service since, as a mom, I do look forward to going to a hotel to be a little spoiled. I didn't complain to the front desk since the rest of the hotel experience was wonderful!!! All in all I would go there again.
Good 7.4
Pros: Convenience
Cons: I reserved king but I got two twin/double, I did not bother to change when I realized in my room
Good 7.6
Pros: Free shuttle service between EWR and hotel, both ways. Staff was friendly and helpful. I had a room on the 6th floor, it had a vaulted ceiling which was lovely. Clean luxurious sheets, beds were comfortable with pillow options. Plenty of space. Large mini fridge in the room. Convenient, Way better than sleeping on the floor of EWR.
Cons: Wifi did not work. Elevator incredibly slow. Air quality in my room was not great, was pretty stale and overpowered by air freshener. The windows were not openable to add fresh air. Food in the restaurant is subpar, with virtually no clean eating options. There are no other food options in the area, as the hotel is located amidst train tracks, gates, car parks and rental lots that seem to stretch to forever. $2 for a small bottle of Poland Springs bottled water in the vending machine.
Best Western Plus Newark Airport West - Newark
Rated no. 12
7.3
Good 7.3
Based on 2,261 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.9
Facilities
10.0
Location
7.9
Overall
6.8
Overall 7.3 Good
Based on 1,176 reviews
Cleanliness
8.0
Comfort
7.9
Facilities
10.0
Location
7.9
Overall
6.8
Cleanliness
7.8
Comfort
7.8
Location
7.9
Services
7.5
Staff
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.0
Location
7.9
Overall
10.0
Services
7.7
Cleanliness
8.0
Comfort
8.0
Location
7.6
Services
7.7
Staff
7.9
Cleanliness
7.9
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
5.2
Cleanliness
7.8
Comfort
8.0
Location
7.9
Services
7.5
Staff
8.2

Excellent 10.0
Pros: Glad they finally opened the bar.
Cons: Nothing.
Okay 5.0
Pros: Whole Experience was bad . Sorry
Cons: I went to the bar and had couple of drinks ( it shows on bill) and sandwiches. The items with the prices showed on bill totaling wrong . All the items added should total $49 or so but it¿s coming to $57/ . I have my restaurants and it¿s theft.
Excellent 8.0
Pros: Your basic hotel room. Close to the airport. The shuttle runs every 30 minutes. It was a great place for a long airport layover and needed rest.
Mediocre 3.0
Cons: Very dirty and outdated
Poor 1.0
Pros: But this was very good and the location was very good
Cons: But this was very good and the location was very goodThe room could be more clean her floors can be more cleaner in the bathroom toilet could be bigger very small toilet
Excellent 9.0
Cons: The staff was great, shuttle service and driver were great,
Excellent 8.0
Pros: it was clean, rooms were nice
Excellent 10.0
Pros: Everything
Cons: Everything
Okay 5.0
Pros: Location was the only plus this time ¿¿. The Staff not as engaged and room was just fair. Had problems getting into my room and one set of towels for 2 people. There was no plastic cups. It has been better when I have stayed previously. Thanks
Cons: Please read above. Thanks
Poor 1.0
Pros: It was a really bad experience, the staff wasn¿t acting professional at all.. Was focused on talking, giggling checking stuff on their cell phone instead of serving the customers!!
Poor 1.0
Cons: Hotel was overbooked, I arrived at 11pm, no rooms available despite having a reservation. The lobby and entrance was crowded with people at 11pm at night kids running around it was terrible experience.
Okay 5.0
Pros: Clean
Cons: Tried several times to call the hotel to find out about the airport transfer and kept getting messages that their voicemail was full; when at the hotel we found out that the transfer is apparently every 30 mins
Poor 1.0
Pros: Absolutely nothing
Cons: Pool was gross and full of violent teens trying to intimidate my son and me. Nowhere to get food. Cant walk around the hotel due to freeways. Not as advertised. Woke up with bug bites. Felt very uncomfortable and unwelcome. Shuttle driver yelled at me
Excellent 9.0
Pros: CLEAN
Cons: NO RESTORANT
Okay 4.0
Pros: The location
Cons: The room has little insects everywhere. it was very uncomfortable to see all that small insects flying around the room
Okay 5.0
Pros: The location.
Cons: It was not what I expected. It is due for a renovation.
Okay 4.0
The room had hair everywhere. Hot water didn’t work, towels were wet, room was old and worn. Understaffing led to a 3 hour wait to check in. Breakfast is an additional $18 on top of a hefty room price. Terrible situation and and hotel.
Excellent 9.0
Pros: Staff is very friendly and helpful.
Poor 1.0
Pros: Proximity to airport
Cons: Old and dirty hotel. Bathroom had hair on the floor-room required complete overhaul
Mediocre 2.0
Pros: Just the location was good as it was close to my event
Cons: The room was outdated and old and it smellled like urine. It was a horrible room and hotel. Too expensive
Poor 1.0
Cons: This is the worst hotel I ever stayed. The attitude of the front desk clerk was very very very bad.
Good 6.0
Pros: The location is very convenient
Cons: The room wasn¿t fully clean the pillow had blood on the it.
Excellent 8.0
Pros: Shuttle service
Cons: Vending machines did not work
Poor 1.0
Pros: the hotel overall was clean
Cons: poor customer service, room not clean and workers did not provide linen, and take out the trash.
Good 7.0
Pros: it was clean
Cons: yes, a middle aged korean receptionist. She was overly talkative, i mean excessive. ppl just want to check in & go. Not be told an abundance of info they didnt ask for. i felt she was judging me from the color of my skin. called me a liar and everything.
Excellent 9.0
Cons: The hotel staff dressed in street clothes. Unprofessional.
Excellent 9.0
Cons: There was no parking.
Poor 1.0
Pros: Bed was comfortable. Staff was professional, despite being overwhelmed.
Cons: No available parking. Lot was full. Waited on a long line to get checked in. Hotel is beaten up & things are just broken everywhere. No hot water.
Poor 1.0
Pros: Numerous issues: toilet not filling or flushing, wall outlet in bathroom not working, vending machines on all floors not working, few ice machines operating, no answer at hotel despite repeated calls concerning shuttle, etc
Mediocre 2.0
Cons: The hotel was awful it has gone down hill after a few years house keeping is slack I had to clean my tub the floors are filthy there was crumbs head board was nasty desk wasn¿t cleaned no laundry bags and the linen was old and should have been thrown o
Poor 1.0
Pros: Close to airport
Cons: Not clean at all
Okay 5.0
Pros: Rooms are neat & clean.
Cons: Parking is atrocious, whenever I book to stay at this hotel I have to drive around looking for parking on their property, no parking at all. Please something has to be done about parking, I have to say because of parking I have to look elsewhere.
Okay 4.0
Pros: I liked the room it was comfortable and some of the staff was great others could be more customer service friendliness
Cons: The parking is a joke although they have a huge lot if you are not there within a certain time hood luck finding parking. I had to park on a curb. They don¿t feel it¿s a big deal and have the nerve to charge you for parking. Coffee never available
Excellent 9.0
Pros: The staff have been very helpful
Poor 1.0
Pros: I was generally disappointed. I can't say much positive about this facility at all.
Cons: Parking was an absolute nightmare. They run an airport parking lot in the same parking lot as hotel patrons park. Two nights in a row, no parking!
Good 7.0
Pros: The bed was really comfortable
Cons: The windows didn¿t open at all.. I do expect to be able to crack the window slightly so some fresh air can come intolerant the room.
Mediocre 2.0
Pros: Friendly staff.except shuttle driver who was extremely rude about his tip.beds were comfortable.bathroom was clean...but water too hot.pool was closed due to covid but needs remodel.had small snack bar which was nice butexpensive.coke mach.empty all flo.
Cons: water in bathroom extremely hot.in tub and sink.even hot water in toliet...no cold water at all.ac unit was falling apart.paint peeling around window seal.refrig.not cold.walls thin.could hear neighbors.drapes old.all drink machines empty.cig smellin room
Good 7.0
Pros: At check-in The clerk informed me they were taking $50 out to be returned at the end of my stay for incidentals when I checked my bank I noticed they had taken $50 and then another hundred in separate transactions on the same day when
Cons: I had questioned them They said it was a mistake if I didn¿t check my bank they would¿ve gotten away with stealing $100 from me And then they said I had to wait 3 to 4 business days that should¿ve been returned immediately I shouldn¿t have to
Excellent 10.0
Pros: easy access Location
Cons: Restaurant was closed and we did not know until we had checked in but we understood the reason... the pandemic
Excellent 10.0
Pros: All
Cons: Business
Good 7.0
Pros: The location was ok
Cons: No parking, Fell asleep in my car waiting for a space, overlooked trash, room had a musty smell, the fridge didn't work. Didnt find that out till the morning when my yogurt was hot and soda was warm. Young kids were loud, smoking drugs across the hall
Good 6.0
Pros: Nothing
Cons: the parking was hurindis
Mediocre 2.0
Pros: Bed comfortable
Cons: Yes!!! I arrived at 1 AM and it took me over 2 hours to find parking! I had children & a baby & was not about to park a mile away at a different business when I was a paying guest & should¿ve been able to park in the hotel lot! I will never return agai
Excellent 10.0
Pros: Check-in was very easy. I was in my room about 5 to 10 minutes after checking in.
Cons: I think there was possibly a convention going on during the time I was there. One of the days the parking lot was so full that there was no place to park and no way to maneuver in the parking lot as well.
Okay 5.0
Pros: The deposit is a decent price the rooms are usually nice
Cons: The fridge in the room did not work so my items were warm instead of cold
Good 6.0
What you get is 2star motel quality at best. The hotel has nighttime "visitors" knocking on guests' doors, in my case kept me awake from 2am till 4am despite the hotel zero disturbance policy
Okay 5.0
Pros: The pillows
Cons: The side of bed was old trash
Okay 5.0
Pros: Rooms not very clean, overnight parking super expensive and there is a night club next to it with very loud music. Horrible place to stay
Cons: Location is horrible ,
Excellent 10.0
Very helpful..
Good 7.0
Pros: The staff was polite and helpful
Cons: No
Mediocre 3.0
Pros: Nothing
Cons: There was no parking spaces available when we got to the hotel. Not having breakfast.
Good 6.0
Pros: Proximity to the airport and airport shuttle
Cons: I needed to do important work and only booked my stay because I was told prior to booking that they had a computer and printer work area. When I arrived. I was told I could not use it because of COVID. My room was non refundable. I was so upset.
Mediocre 3.0
Pros: Staff very nice
Cons: The ceiling was leaking/ damaged There was almost no hot or warm water for shower.
Good 7.0
Pros: Friendly shuttle driver and receptionist.
Cons: The hotel was somewhat rundown. I'm not sure if you have any instructions on your website to direct customers to the hotel shuttles when they arrive by plane. In my case, I arrived at Terminal A and I needed to go to P4.
Good 6.0
Pros: The check in/out process was smooth. The staff was cordial. They had a shop on site for snacks and drinks which was very convenient.
Cons: Location is horrible cannot walk anywhere because it¿s on the main highway. Rooms are dated and walls thin. We heard all the action in the rooms next to us.
Mediocre 3.0
Pros: It¿s proximity to the airport.
Cons: Very loud and boisterous crowd at the hotel. Not a place to stay for a quiet nights sleep. There is a nightclub of some sort right next door.
Mediocre 3.0
Cons: The parking was terrible as well as the location. The environment was super sketchy. There were people hanging out at the back entrance of the hotel waiting for entry which I found to be very dangerous. I should mention the back entry requires a hotel key
Mediocre 2.0
Pros: It was fairly clean.
Cons: The staff wasn't helpful. Showed very little professionalism.
Mediocre 2.0
Not a good experience
Mediocre 3.6
I stayed at the Crowne Plaza twice this December, 2020. Both times they sent me to rooms that were not cleaned (beds unmade with hair on the pillows and trash in the bins etc), and I had to return to the lobby to request a new room. Staff was friendly, but very unprofessional (speaking amongst themselves about how to reply to a crush with a witty or snappy text), and some did not have masks on behind the counter even when attending to customers. The one saving grace was its van service to and from the Newark airport 24/7, and its close proximity to it.
Excellent 10.0
Pros: Staff and location
Crowne Plaza Newark Airport - Elizabeth
Rated no. 13
7.3
Good 7.3
Based on 1,176 reviews
Details
Reviews

Cleanliness
6.7
Comfort
6.7
Facilities
5.0
Food
6.5
Location
6.9
Overall 6.4 Good
Based on 1,854 reviews
Cleanliness
6.7
Comfort
6.7
Facilities
5.0
Food
6.5
Location
6.9
Cleanliness
3.5
Comfort
4.0
Facilities
4.2
Location
4.6
Overall
4.0
Cleanliness
5.0
Comfort
4.8
Facilities
5.6
Location
7.3
Overall
5.3
Cleanliness
6.5
Comfort
6.5
Location
6.7
Services
6.2
Staff
6.6
Cleanliness
6.4
Comfort
5.6
Facilities
4.4
Location
6.8
Overall
5.2
Cleanliness
5.3
Comfort
4.5
Facilities
4.9
Food
10.0
Location
6.8
Cleanliness
7.1
Comfort
7.1
Location
7.1
Overall
7.0
Services
6.8
Cleanliness
6.5
Comfort
6.5
Facilities
5.1
Food
3.0
Location
6.5
Cleanliness
7.0
Comfort
6.9
Facilities
5.3
Location
6.9
Overall
5.9
Cleanliness
6.7
Comfort
6.6
Location
6.7
Services
6.4
Staff
6.6

Poor 1.0
Pros: Nothing!!!
Cons: Everything!!!
Good 7.0
Pros: Location was great
Poor 1.0
Pros: NOTHING ITS LIKE A DANGEROUS DRUG DEN. AVOID IF YOU VALUE YOUR LIFE!
Cons: the hotel reeks of cannabis, bad sewers and like a 1970s time warp. Music blasting at 4am and the smell of drugs leaves you high and everything smells terrible. walls with plaster dropping off, dirty and unhygienic. charge you 5 star prices for a hell hole that’s worse than a cardboard box down a dodgy back alley. Dodgy staff and tenants that live in. cars with bullet holes outside. grown men in giant baby grows smoking crack at the door outside and groups of men smoking cannabis inside in the passageways. I fled for my life and you couldn’t give me the national lottery on a quadruple rollover week to return! Avoid if you want to live
Mediocre 3.0
Cons: Front desk representative was not only grumpy, he attempted to charge me for using the room safe when, in fact, I never touched it.
Okay 4.0
Pros: everything was just fine. staff was friendly but nothing exceeded expectations.
Cons: the smell walking into the lobby is obvious cigarette smoke. it made me repulsed a bit but when you get into the elevator you don’t smell it. room had a stale smell to it but not that bad. room was neat. things were just okay, again, for a last minute stay at this price it’s what was expected.
Excellent 10.0
Pros: Quiet and peaceful
Cons: No
Excellent 8.0
Pros: Room is clean
Poor 1.0
Pros: It was close to the airport.
Cons: Pretty much everything. No restaurant, no airport shuttle, uninterested staff, gross tub. I could go on, but I won't.
Mediocre 3.0
Pros: Avaibility.
Cons: There was obvious mold in the bathroom! And serious dust (or mold) on the baseboards. The toilet ran const. fortunately the bed sheets were clean.
Excellent 8.0
Pros: Cheap
Cons: No restaurant or fast food nearby.
Poor 1.0
Pros: absolutely nothing
Cons: Motel is in a bad neighborhood.Lots of sketchy folks hanging out in parking lot. Lobby stunk like urine, smoke, and strong disinfectant. We're two women travelers and we did not feel safe at all so we left immediately.Better to spend night in EWR vs here.
Poor 1.0
Pros: Nothing
Cons: Dirty, whole building smells, took elevator with a homeless, people smoking in non smoker rooms, I regretted booking that hotel. Worst hotel experience of my life. Staff is also the worst
Poor 1.0
Pros: The only thing worth writing about was the hotels proximity to the airport, besides that I would never stay there again, this place needs a facelift or it should be condemned and rebuilt.
Cons: The rooms were old and outdated, there was paint peeling on the bathroom ceiling, the toilet wasn¿t attached tightly to the floor. Toilet seat was old and worn. Lobby was old and the floor needed to be cleaned, the elevator floor was dirty and sticky
Mediocre 2.0
Pros: Nothing
Cons: Yes, I extended our room on that sat and ended up leaving because there was no running water for more than 2 hours. Horrible
Good 7.0
Pros: Price and location
Cons: In the room,the floor tile is broke in the bathroom and tub didn¿t look clean
Poor 1.0
Pros: There was nothing to like, the furniture was old & in need of repair, cobwebs were on the ceiling. People were lounging in the hallway. I throw up after being in the room for a 1/2 hour from mold I believe. I was not sick going into that room! I left.
Cons: Location was in a truck yard below the highway, people was outside smoking cannabis and there was a couple in the parking lot making out. The outer appearance was less than good. When I got to my assigned room it did not appear nothing like advertisement.
Excellent 10.0
Pros: Top-notch clean rooms. Room service and front desk are very friendly and helpful.
Good 7.0
Pros: Convenience
Cons: Although it was non smoking room; it still smell like someone smoke in it.
Good 6.0
We couldn't sleep well because the room was infested as cigarretye smoke. Our clothes were smelling like cigarrete too...There was no laundry soap for selling.
Okay 5.0
Pros: The hotel is very tired. Our room had peeling paint and the bathroom has not been updated in years. Nice staff but not a good place.
Poor 1.0
Cons: The place is dirty, no shuttle for the airport, room smell bad, no positive feedback
Mediocre 3.0
Pros: Nothing
Cons: There was hair all over the bathroom, the fire alarm was taken out of the room, the carpet was so dirty, I had to wear my sneakers in the room. The bed felt like you were sleeping on springs
Poor 1.0
Pros: It was close to the airport.
Cons: The room smelled of pee
Poor 1.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: There was nothing about this Hotel which looks like a motel and it needs to badly renovated
Cons: THIS HOTEL WAS ACROSS FROM THE NORTHERN STATE PRISON THEY HOUSE PRISONERS HERE & IT'S A WELFARE HOTEL FOR THE HOMELESS PEOPLE THAT THE STATE PAY FOR THEM TO LIVE THERE
Excellent 10.0
Book it
Good 7.0
Pros: Queda cerca del aeropuerto
Cons: Que no tiene gym
Mediocre 3.0
Pros: Nothing good.
Cons: Very poor customer service at the lobby area.
Poor 1.0
Cons: It smelled and the room had bedbugs
Good 6.8
comfortable stay. very very quiet place, I did notice a shelter type section within the Hotel
Good 6.0
Pros: Clean room with a fridge, a microwave, and wi-fi.
Cons: Checking in, they surprised me with a $15 parking fee. It's in the fine print of the agreement but who reads those! A/C blowing smelly air into the room. No breakfast DUE TO COVID excuse. Dirty parking lot.
Mediocre 3.0
Pros: Convenient location
Cons: The room smeeled stale like it had been sitting. The air conditioning filters were dirty so it gave the room a smell. There was hair in the sink, toilet and tub. The hallway smelled like urine.
Okay 4.0
Pros: Nothing
Cons: The guy at the window was rude and the hallway smelled like weed. I stayed for a hr and left. Waste of money.
Mediocre 3.0
Pros: Location and price. Simple as that.
Cons: The entire hotel reeks of weed. My bathroom definitely had someone smoking in it before and judging by the fact the smell was everywhere in the hotel, I’d imagine others as well.
Okay 4.0
Pros: Close location to the airport.
Cons: Van runs slow late at night. The over powering smell of fragrance to disguise as being clean can be overwhelming. Tv/remotes are poor quality.
Okay 4.0
Cons: Parking is 15 dollars
Mediocre 3.0
Pros: they did charge me for parking
Good 7.0
Pros: First room assigned was had asked for a non smoking but got assigned one that reaked of smoke but ,the mgmt put me in one that was smoke free immediately.
Cons: area
Good 7.0
Pros: The price and the airport shuttle driver.
Excellent 8.0
Pros: everything at the hotel was convenient and there was fast check in.
Cons: i do not like that we need to pay for parking. i also do not like that they do not call to advise checkout. i was getting dressed in the room and staff walked right in. this is the second occasion that it has happened.
Excellent 9.0
Pros: Location was easily accessible
Excellent 10.0
Pros: Availability at last minute. Very conveniently located!
Cons: Nothing
Excellent 9.0
Pros: Close to Newark Airport
Cons: No
Excellent 9.0
Pros: We stayed for four days recovering from stomach bugs after a return from Mexico. Perfect for us because it was comfortable staying in the room, using the very good and attentive kitchen staff for a small hotel. Very good for the price.
Cons: Have no complaints.
Good 7.0
Pros: Punctual van service.
Cons: Paint peeling on the ceiling of my room.
Excellent 8.0
Pros: The airport shuttle was punctual and for the price I paid I cannot complain.
Cons: It’s an older hotel so the aesthetic look is lacking and wear and tear is evident.
Okay 5.7
Cons: Cleanliness of the room. The hotel in general is very outdated. Most hotels in this price range have seen a makeover by now.
Okay 5.0
Pros: Nice big breakfast at a reasonable charge
Cons: Someone else's clothes left in drawers so obviously not checked - or cleaned
Good 6.0
Pros: Proximity to airport and shuttle.
Cons: As expected loud aircraft flying overhead at all hours. Bring ear plugs.
Good 6.0
Pros: no comment
Cons: paying for the parking
Good 7.0
Pros: It had a Restaurant, and air port shuttle.
Cons: The room was no smoking room 311, and some one had been smoking in it recently.
Mediocre 2.0
Pros: Nothing best about this hotel
Cons: Hotel employees r horrible and room smells very bad and has fly's and bed bugs i have the pictures of those overall it's horrible i never recommend to anyone
Okay 4.0
Cons: There were two different beds. One was closer to the floor and was hard as hell. The other one I had to clean hair off the mattress liner.
Mediocre 3.0
Pros: Free shuttle
Cons: The smell of the hotel .. the hotels is run down the beds are old and lumpy . The hotel is need of good cleaning along with touch up of the holes in the hallway. But must of all a chain lock in a room is not secure.
Okay 5.0
Pros: The location so close to the airport
Cons: The room smells The receptionist ask to pay $30 for parking at check in for 2 cars myself and my husband had. The sign outside states first 12 hours free
Mediocre 2.0
Pros: Location and shuttle
Cons: Very worn carpet, bedding, towels. Onsite restaurant was atrociously dirty.
Good 6.0
Pros: The shuttle from the airport was convenient. The bathroom was renovated.
Cons: This is just how business works, but the price was raised three times it's normal rate due to an increased demand from all the canceled flights. The furniture was old and worn as well. Any port in a storm, I guess.
Okay 5.0
Cons: The smell on the hallways
Okay 5.0
Pros: Low price, close to the airport and good for the limited purpose of my trip.
Cons: It's located in a very dirty out of the way area and there were rats within the building parking area.
Mediocre 2.5
Pros: Nothing whatsoever.
Cons: The pot smell as we walked into our room was terrible. It was dingy. Gross. I didn't feel super safe in the hotel.
Okay 5.0
Pros: Proximity to airport
Cons: Hotel itself in good order. Front desk personnel not very helpful in giving directions outside of facility.
Excellent 8.5
The hotel also had a security guard entrance and a fence all around the perimeter. We felt very safe and did not worry during our stay. We plan on visiting again soon! Very good! The staff was friendly and overall a wonderful experience. The beds were comfortable and the shower was amazing! We had room service everyday which helped. If visiting New York, and trying to save money, this is where you should begin!
Excellent 8.5
We stayed here while visiting New York City. It was not overpriced, and helped us save a ton of money! The staff was friendly and overall a wonderful experience. The beds were comfortable and the shower was amazing! We had room service every day which helped. If visiting New York, and trying to save money, this is where you should begin! It also made it very less stressful having a shuttle service to the airport for free and a shuttle service to New York for $25 round trip! The hotel also had a security guard entrance and a fence all around the perimeter. We felt very safe and did not worry during our stay. We plan on visiting again soon!
Okay 5.1
Pros: Not much
Cons: Old and uncomfortable beds, you could hear people talking loud late at night and they were making like construction noises early in the morning. Then you have to pay for the parking.
Okay 4.5
Pros: The room was clean.
Cons: The airport shuffle is bad, we wait at least 40 min. The next door had a party until 5 am, the other next door have sex all night, and the telephone rang 2 times at 5 am. So, if you want to rest, find another place to stay. And only stay from 12 am to 8 am..
Okay 5.7
Pros: Didn't spend enough time to have a good look. At least the bed was sleep-able.
Cons: Secluded location. Could be a lot cleaner.
Excellent 9.7
Excelent hotel. good value for money.
Good 6.5
Pros: The shuttle driver was prompt and courteous
Cons: Check in was delayed by having only one person working the front desk
Excellent 8.0
Pros: I needed a place to stay for a few hours before my flight home. The hotel is a no frills kind of place but was perfect for my needs and very reasonably priced. Free shuttle to the airport too.
Cons: Dated decor. Pillows were not to my liking.
Mediocre 2.0
Cons: the front desk associate or manager's attitude was horribly disgusting. ...the other was nice and respectful and explained the problem with my room ...but ill probally never go to them again
Excellent 8.0
Cons: Great value
Good 6.5
Pros: The room was super convenient to the airport and immediately off the hwy
Cons: The bed was like a prison mattress, paint peeling, and I could hear the neighbors using the bathroom, not the toilet flushing actually USING THE BATHROOM....
Excellent 10.0
Pros: Every thing
Cons: Nothing
Good 6.8
Pros: Clean room. Good location. Good, affordable room service.
Cons: There was a strong smell, like citrus cleaning fluid, throughout the hotel. I saw this mentioned on other reviews -- not sure of the issue there. Also, the tub drain was slow, causing buildup during showers. And during part of the stay, the wifi went down.
Okay 4.0
Pros: Close to airport
Cons: The room was filthy. There was hair all over the counter and dried toothpaste on the sink. We didn't feel comfortable sleeping in the beds with the rest of the room that dirty.
Mediocre 3.7
Pros: Nothing
Cons: Dirty- biker gang partying all night being rowdy
Mediocre 2.8
Pros: It's close to NYC
Cons: Everything. Never felt welcome. Overall renovation from the staff to the rooms themselves. 4star rates and you get a 2star hotel.
Okay 5.4
Pros: I liked the shuttle to NYC.
Cons: The hotel had a strong odor and I'd I need of some repair. Our room had obvious water damage and rust in the bathroom.
Mediocre 2.2
Pros: The rates they have are 4star hotel rates and the hotel itself a 2star hotel. No value for my money. Beds aren't comfortable at all. The hotel itself as a whole could use some major renovation. Improvement on staff too. The old guy at the front desk wasn't that welcomimg. Being that close to one of the busiest airports around, a lot of money is being made so doing all those improvements is possible.
Cons: All around environment
Mediocre 2.0
Pros: Lication to the airport at newark
Cons: Hotel smell not clean
Okay 4.0
Pros: the room was decent the bathrook could be better atleast with fitting shower curtains. the fitness center was convenient also but its closes at 11, what about the guests that work late shifts that want a quick workout? any exceptions?
Cons: the time the gym closes, no indoor pool, cafe was over priced, there were no king size bed smoking rooms.
Good 6.2
Pros: Convenient location, provided shuttle to airport very early in the morning.
Cons: Requested wake-up call but never got one.
Mediocre 2.2
Pros: Nothing!
Cons: For starters, when I entered there was this woman who seemed to be from the carribbean at the front desk. She didn't say hi or no type of greetings at all. All she said was ''Next." She then asked for my info a said you need to pay for parking. After paying $200 and something I then needed To pay $30 for parking! In the the party sure I got this room it did not say that. After paying ny family and I went to our room. Walking down the hall way it smelled like bad cigarettes and yet it was supposed to be non smoking. My bathroom in the room badly smelled of cigarettes. There was holes in the sheets we were sleeping with especially in the comforters. When we turn the ac on the room reeked of pee! On our second day I requested some extra towels when a lady brought them I greeted her with a hello and thank you. She said nothing, rolled her eyes and left. I will never waste my money at this place again.
Mediocre 3.7
Cons: None. The FDA staff are ill-fated trained in basic customer relationship. The hotel charges for parking and yet they are not within the airport immediate area and definitely not a down town area as well. Rooms looks damp and old.
Mediocre 2.5
Pros: The restaurant and staff inside hotel are great.
Cons: Receptionist made a copy of my ID but didn't ask from other guest. After first night, one of the cleaners took some candy for out room, and while checking out the next night, I requested late check out and I went down to eat but when ai went back my key didn't work. I wnt to front office and had it re- keyed and it still didn't work so she told me just to ask the cleaners to let me in and they did eventual after going back a forth three times.
Good 6.2
Pros: Mike, the server in the restaurant was excellent, front desk was good, and reservation was all set.
Cons: Hotel is very old and dated. Would have liked to had access to an adult beverage.
Good 6.0
Pros: Quite environment. Close to the airport.
Cons: They charged fees for over night stay of persona cars. That didn't make sense. Extra charges for nothing. They had a gift shop hidden in one of the aisles but no one mentioned it when I checked it. It could have saved me lots of money. No free breakfast which is usually a thing associated with every hotel anywhere. The Air refreshment the use all over the hotel is intense, they need to slow down on it a little bit.
Mediocre 2.0
Pros: Too close to the airport - hear plane take off noises all the time Location of the hotel - is a shabby area Hotel charges Parking fees for your car. (This is US!! everybody has a car). Never paid parking fees in my life in a hotel I was staying. Parking fees not collected at the time of sign-up. They tell you after you are there. So obviously the amt you pay at booking and hotel are different. Staff very impolite. Cancelled my visit (even if that meant losing my money). Horrible experience - NEVER GOING BACK
Good 7.4
Pros: Was adequate as a place to lay over at EWR. Room was fully appointed, clean. Wifi worked well. Free shuttle runs every 30 minutes from P4, quick journey.
Cons: The room had a fairly strong smell of a cleaning product when I entered, but I didn't notice it after a few minutes. Might cause some people problems. Building looks a bit well-worn, could do with some renovation before too long. It's about a mile to nearest convenience store.
Okay 5.1
Pros: The Staff was polite.
Cons: The room and most of the hotel had a bad odor, probably humidity, but it smelled dirty. V.
Okay 4.0
Cons: DONT EVER GO HERE WARNING WARNING WARNING--- Unless you like to pay for hidden fees and the super size rats that are IN THE BUILDING yes I said IN THE BUILDING-- I didn't see one in my room but I did the Biggest Rat going into a room like he reserved it--- And don't question the staff they will be nasty and rude for the remainder of your stay
Excellent 10.0
Pros: I went into staying here with hesitancy because the reviews were not so wonderful, but for the price I had to book there. I was so surprised at how impressed I was. There is a free shuttle from the airport to the hotel and it was quick and easy. The driver was also friendly and fun to talk to. Once arriving, I was given great customer service. Yes, the hotel is old, but the room was painted nicely with an upgraded TV and plenty of space. Old doesn't mean bad. I left there 100% happy with my experience. Thanks for the great value Howard Johnson.
Okay 5.7
Pros: Close to the airport and with a shuttle service.
Cons: It is just for stop an go. No hotel to stay for a long period of time.
Good 6.2
Pros: I think the overall quality is fine. Staff are friendly and helpful. Eating, daily sport and shuttles are great. If you just settle down and don't want to move far for food, you can enjoy the restaurant on 1st floor at a fair price.
Cons: The biggest pity is that the transport to downtown somewhat time-consuming and require people to change vehicle often. Secondly, I am not sure if it only happened on my laptop and cell phone-- the wifi signal broke often.
Good 6.5
Pros: Hotel was convenient to airport for a late night arrival. Staff including shuttle driver was great.
Cons: Room smelled if smoke and mold. Mold in bathroom. Would be a nice room if some minor maintenance was done and thoroughly cleaned. Does not appear that owner cares about his investment.
Howard Johnson by Wyndham Newark Airport - Newark
Rated no. 14
6.4
Good 6.4
Based on 1,854 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.6
Facilities
5.5
Food
9.5
Location
7.4
Overall 5.9 Okay
Based on 2,270 reviews
Cleanliness
6.4
Comfort
6.6
Facilities
5.5
Food
9.5
Location
7.4
Cleanliness
3.5
Comfort
3.5
Facilities
3.5
Location
6.0
Overall
4.0
Cleanliness
5.7
Comfort
4.8
Facilities
5.1
Location
7.7
Overall
5.3
Cleanliness
6.3
Comfort
6.3
Location
7.3
Services
5.8
Staff
7.0
Cleanliness
5.3
Comfort
4.6
Facilities
4.4
Location
6.4
Overall
4.3
Cleanliness
5.7
Comfort
5.7
Facilities
5.7
Food
9.5
Location
7.2
Cleanliness
6.6
Comfort
6.7
Location
7.5
Overall
4.0
Services
6.2
Cleanliness
6.5
Comfort
6.7
Facilities
6.0
Location
7.3
Overall
6.8
Cleanliness
6.4
Comfort
6.7
Facilities
5.8
Location
7.4
Overall
5.8
Cleanliness
6.1
Comfort
6.4
Location
7.4
Services
5.8
Staff
7.0

Mediocre 2.4
We slept with the cold weather all night.
Excellent 9.0
Pros: Friendly and helpful
Poor 1.0
Pros: Front desk staff
Cons: Feeling like I was in a 3rd world country
Mediocre 3.0
Pros: Near airport.
Cons: Major renovation/construction did not for a good look or the best stay. Technology was off line which made for a slow check in process. Would not recommend while they are in the midst of renovation. Not worthy of the Wyndham brand
Mediocre 2.0
Pros: price
Cons: bed is hard as a rock, there was a constant ticking noise and windows don’t open.
Mediocre 3.0
Pros: Nothing
Cons: The rude staff at the front desk, there was no fridge or microwave in the room,it smelled bad and the appearance of the rooms were bad because of water damaged ceilings. The room was not that clean either!
Mediocre 3.0
Pros: What I liked most about the hotel is honestly nothing.
Cons: What I did not like about the hotel is the location was difficult to get to at night and during any sort of traffic. My room looked like a motel and nowhere near a 3 star. Staffing was not friendly and barely paid you any attention.
Good 7.0
Pros: The hotel is really close to the airport.
Cons: It is reasonably price long term parking and it is cheaper than airport long-term parking.
Mediocre 2.0
Pros: The space at the room
Cons: too old and neglected
Okay 4.0
Pros: Room size
Cons: Bed size. Less than 5ft is definitely no king-size, most likely not even queen-size. Also, there was no information about how to get to the hotel from Newark Airport station as Google suggested a route by feet what was not feasible at all. Future guests should definitely receive a hint to take the airport train first, get off at P4 and get into an airport shuttle from there. Which is already supplied by the Wyndham, by the way.
Good 6.0
Pros: location to airport
Cons: staff
Okay 4.4
I had to switch rooms because of the bad smell in my first room. Second was better but still this place is nothing like the pictures! Save your money
Mediocre 3.6
The room was dirty.. out dated and carpet stained. Bathroom was not clean. Air conditioning made me sick in the middle of the night. I would not recommend this place to anyone.
Good 7.0
Pros: It was close to the airport
Cons: They were remodeling and the only place to get ice was in the lobby. And there was no room service.
Mediocre 3.0
Pros: The front desk clerk was amazing! The shuttle drivers were good and timely. Location was good.
Cons: The wall paper was ripped and falling off in the room. The room had only 2 bath towels, no hand towels, no wash cloths. No cups or glasses in the room, furniture was pretty beat up. Also, no complimentary coffee or breakfast?? $4. For a small cup
Mediocre 2.0
Pros: Nothing¿the booker said it was nice, it was a mess, under renovation, dirty rugs, some parts looked like they were falling apart, scary
Cons: See above
Good 6.0
Pros: Close to the airport
Cons: Smelled like smoke in the lobby, room was not very clean. Needed repairs to the room as well (old ceiling stains, etc)
Poor 1.0
Pros: It was absolutely filthy. No COVID cleaning procedures, this fort snd trim had been building up for years. All amenities were closed due to renovations, no coffee shop, restaurant, sandwich bar. Bad reflection on the Wyndham name.
Cons: How dirty it was.
Poor 1.0
Pros: Terrible
Cons: Terrible
Poor 1.0
Pros: The staff was very nice, that was the only good part about this hotel.
Cons: When we were giving a room, when we walked up to the door the door was already open and the bed looked as if someone was already in there laying down. The beds are HORRIBLE. It feels as if you are laying on a cardboard box. Sheets were brown. NEVER AGAIN
Okay 5.0
Pros: It¿s a old hotel with dirty bed and bathrooms.
Poor 1.0
Pros: There was not a single thing I liked about this hotel. The list of things I didn¿t like are endless! Worst experience of my 33 years on this earth.
Cons: Changed my room 5 times¿ yes I said 5, because of things broken or malfunctioning. Was told by one of the employees watch for the bed bugs. Horrible staff with a I don¿t care attitude. Rooms smelled of smoke and shower didn¿t work. The list goes
Poor 1.0
Pros: Friendly desk guy, good shuttle service, free parking.
Cons: Smelly room, lack of lighting (only one of three lights worked), general air of despair.
Mediocre 3.0
Pros: Cheap
Cons: The person at the desk was rude. When I was asked for a credit card and didn¿t know why, he acted like I was an idiot and proceeded to talk about me to the other person working right as I was checking in.
Mediocre 3.0
Pros: The staff is friendly and they helped to solve the problems.
Cons: The hotel is old and is under refurbishment. The shuttle spent more than 45 minutes to pick up me in the airport. Nobody answered the phone to send the shuttle. The bathroom is very old and the roof is dirty.
Mediocre 3.0
Cons: no frige,
Mediocre 2.0
Pros: Not far from airport
Cons: Smells Construction Old room Stains on floors carpets in hallways and room Ceiling bathroom tiles were stain and kinda moldy Ceiling damage in room The stars should be reduced.
Okay 4.0
Pros: Location
Cons: Cleanliness
Poor 1.0
Cons: Air conditioner was broke, airport shuttle has limited hours, room was not properly cleaned prior to arrival
Okay 5.0
Cons: The drawer by the bedside table kept opening during the night and also it seemed like the rooms were in need of a touch up
Mediocre 2.0
Pros: The room had a decent mattress and a decent shower.
Cons: Is too old, the pool and the restaurants were closed. The security safe in my room was broked. The housekeeper didn't leave towells, I had to go to take the towels from reception. After it rained the carpet of the room was soacked. It was very unpleaseant
Poor 1.0
Pros: The ONLY nice thing I have to say about this hotel was that it was close to the airport.
Cons: The hotel was dirty, dingy & unkempt. Outside looked like it was abandoned. Inside was not much better. Rooms were musty & unclean. Faucet, safe & AC broken. Linens were stained. Hair on comforter at check in. Not a 3 star facility by any stretch.
Excellent 8.0
Pros: LOCATION
Mediocre 3.0
Pros: The staff.
Cons: Too much damage to the hotel. It really shouldn't be open.
Good 7.0
Pros: Location and free parking.
Cons: The double bed room has a full size beds instead of queen size which it makes a little uncomfortable for a copule to sleep together, should have some type of credit based on this.
Poor 1.0
Pros: Nothing. The hotel is disgusting and its overpriced.
Poor 1.0
Pros: Absolutely nothing it was filthy dirty ants crawling in the bed not clean gross
Cons: NO
Okay 4.0
Pros: The location and room rate were the only good things about this hotel.
Cons: The rooms were nothing like the pictures advertised. The rooms are poorly cleaned. And there were gnats flying around the room.
Excellent 8.0
Pros: Convenient to where I had to go.
Cons: Missing refrigerator in room
Okay 4.0
Pros: The location for easy access to the freeway and outlet mall.
Cons: Didn¿t rate as a 3-star. Very outdated and room carpet was horrible because the air conditioner leaking into the floor. The extra pillow in the closet had someone¿s hair all over it.
Good 7.0
Pros: It was decent & very close to the airport.
Cons: I chose this hotel because it showed having an airport shuttle. When I arrived & tried to schedule it turned out that the shuttle is not 24 hours a day and it wasn¿t running at the hour I needed it. Also, the coffee pot was broken & ATM didn¿t work.
Excellent 10.0
Pros: Location
Okay 5.2
Needed a ride to Newark Airport at 4am for a 6:15 flight. Advertised as having a 24 hr shuttle. No, ended up paying $35 for a taxi to airport.
Mediocre 3.0
Pros: The ONLY thing good about this hotel is the proximity to the airport for our early flight. That was it.
Cons: It is dirty, run down, dark, gloomy and completely depressing. The ceiling was leaking, the carpet was gross. It smelled. Truly disgusting.
Okay 4.0
Pros: The staff
Cons: Shuttle should run earlier for early flights and it needs to be remodel
Okay 5.0
Pros: The Location
Good 6.0
Pros: THE HOTEL IS NOT WELL UPDATED
Cons: PHYSICSL APPEARANCE OF THE HOTL HALLWAY AND LOBBY AND ALEVATOR
Excellent 9.0
Pros: A nice hotel
Cons: Nooooo
Okay 5.0
Pros: Price, location
Cons: Shuttle did not operate 24hrs as advertised. Hotel is in the process of a makeover which it desperately needs
Okay 5.0
Pros: close to airport
Cons: bed was no good . I could feel the springs in the bed.
Okay 4.0
Pros: Close to airport. Relatively quiet. Free parking
Cons: Needs updating badly especially the bathrooms. No free breakfast for the price/level of hotel. Smells. Paid extra for two beds and got a king.
Good 6.0
Pros: Location
Cons: No refrigerator or microwave in the room. Guy at the breakfast counter handling people food and touching customers phones. I called it out and walked away.
Excellent 8.0
Pros: Free parking
Cons: The smell of the room
Excellent 10.0
Pros: Close to airport
Excellent 10.0
Pros: Everything
Cons: Nothing
Good 6.0
Pros: House keeping needs to be retrained
Cons: Cleaning 101: house keeping should take ALL the trash out of the room and don't leave it for the next guest
Good 6.0
Pros: Right by the airport
Cons: The water did not get hot, no refrigerator or microwave in the room
Good 6.0
Pros: house keeping
Cons: no microvave in rooms
Excellent 9.0
Pros: location
Cons: parking difficult to find and putting the parking pass in the window was apian given I had to park so far from the entrance...
Excellent 9.0
Pros: Close to locations
Cons: I did not have very clear the check-in time
Good 6.0
The shuttle to the airport doesn’t start until 7 am, which was a problem because my flight was at 8. The hotel also did not honor the rate I got from agoda
Excellent 10.0
Everything was fine. Thank you
Mediocre 2.0
Pros: Absolutely Nothing
Cons: Cleaner, fixtures like lamps that worked. Heater motors that didn't sound like a chain saw was running in the room. Desk people who were not asleep at checkout. Bedding skirts that had not white stains, towels that were actually clean. DO NOT STAY HERE UNDER ANY CIRCUMSTANCES
Mediocre 2.0
Horrible! I got bed bugs. I will never come back to this hotel again. They don’t clean well. They don’t give out towels
Good 6.2
Pros: A / C didn't work sometimes
Cons: Customer service
Excellent 9.7
Pros: No breakfast
Cons: Faster check in
Good 7.7
Cons: The bathroom had urine stains on the floor at the toilet. Was not cleaning it. Also, the toilet seat was not cleaned. Bed was pretty good.
Okay 4.0
Pros: Unfortunately the hotel was not in good condition. Facilities are delapidated and the hotel cost me $170 more than the Doublr Tree down the street which is much nicer...
Cons: Needs to be updated
Excellent 10.0
Cons: Staff out standing
Excellent 8.5
This property was a brilliant remain for an early morning flight from Newark. Front work area staff was amazingly wonderful, learned, and supportive with bearings to car rental return. Air terminal carry was on time and proficient. Room was clean and comfortable. The bathroom was clean too. The breakfast was had many options. We went to the city so didn’t get to appreciate the pool but it looked welcoming. Thank you for the wonderful and great experience! See you soon!
Good 7.9
Convenient to airport. Room was clean but the hotel needs a refresh. Okay for an overnight stay related to airport travel.
Mediocre 2.0
Pros: Nothing.
Cons: We reserved a handicap accessible room with a crib, and I even called after I made my reservation to be sure that these requests were met. When we checked in they had us on a double room that was not accessible and without a crib. They did not have the appropriate room available, no crib, and no mention of this on our reservation. Obnoxious music was playing from the bar, it smelled like smoke, and was pretty funky. We left.
Excellent 10.0
Good location for early morning flight, shuttle bus very good and convenient, check in easy and staff pleasant and friendly. As some other reviews say it is a little dated but very clean I would not hesitate to book again if I was having a early flight from Newark. I would also like to mention they have computers to print boarding passes that I found very useful. Great restaurant attached to hotel might not look to inviting but very good food at reasonable prices. This is an older hotel, but has aged well. I was in a room facing the pool courtyard and it was quiet and clean. There is a restaurant called starlight attached to the hotel that was amazing. Staff was very nice and I would recommend this hotel if on a budget.
Mediocre 3.4
Pros: Staff was pleasant at check-in
Cons: One of the worst hotels I have ever stayed in. Urine smell in the bathroom and into the room. A/C was set on 60 and it was hot and humid in the room. In-room coffee was terrible. One sweet and low. Carpet stained, wall paper pulling from the wall and stained. I have no clue how there is a Wyndham sign on the building. Must be the worst location in their portfolio. Checked in at Midnight and left at 6am so no use complaining. From the looks of the common areas, I might have stayed in one of the better rooms....
Mediocre 3.7
Pros: I like that it has a shuttle to the airport and is close to the airport
Cons: It was dirty, outdated, wallpaper ripping from the walls. It was supposed to be a none smoking hotel our room smelled so bad of smoke. Will never stay here again. Would rather pay more to stay in a clean hotel.
Excellent 8.5
This was a quick one night stay traveling and it suited our needs. As others have said the hotel is outdated. The first room we had the A/C did not work and with one call the desk sent someone up and determined he could not fix it and we were given another room right away. No one seemed put out or bothered that this was all happening at midnight. All of the staff was friendly, convenient coffee place in the lobby, there looked like a nice pool although we were not there long enough to use it. I had forgotten to write this review and then had a horrible customer service experience at a brand new hotel (Woodspring Suites in Providence) and it reminded me how I would take a dated hotel like this one, with nice people over a brand new hotel with idiots any day of the week. If I have to stay in Newark again I would stay at this Wyndham Garden Newark hotel and the airport shuttle runs frequently all night.
Okay 5.4
Pros: Diner was pretty good.
Cons: Bathroom tile chipped, sink chipped, grout cracked and missing in shower. Twice interrupted late to bring towels to the room.
Good 6.0
Pros: Nice little bar for an evening drink
Cons: Rooms were musty. Had to change rooms
Okay 4.0
Pros: Food very good
Cons: First room heater broken....moved us to much smaller room. Really not adequate for 4 people. Real possibility of prostitution going on....
Good 7.7
Pros: Airpot transfers were convenient, every half hour, a tip here is that the shuttle drops you at the parking area where you have to get the internal monorail to your terminal. If you have Uber then it's less that $5 to get to your terminal within 5 mins.
Cons: The bathrooms are a little outdated and could use a touch up. I did have to change room because of a ing bed being extremely hard, but the rom i changed to was very comfortable.
Mediocre 3.4
Cons: Rooms were dated and a bit dirty. Bed was stiff as a board. It's nothing special but gets the job done. Would not recommend longer stay than one night.
Excellent 10.0
very nice place to stay
Excellent 8.2
Pros: friendly staff loved helpful when I made an error booking
Good 6.0
Pros: The location is extremely convenient to travel to and from Airport.
Cons: The hotel amenities are very basic. It just provides stay. There is no microwave in the room. The restrooms are too small and there is no exhaust vent. The power receptacles are limited and located in very inconvenient location inside the room. So, charging phones can be frustrating.
Okay 5.4
Pros: Okay for a budget short term stay. Decent proximity to Newark airport with free shuttle to AirTrain station running every 30 minutes. Staff was courteous. Room was clean and bed was comfortable.
Cons: Hallways and shared spaces smelled stale/ like faint cigarette smoke and were humid/ not air conditioned for most of our stay. Our air conditioner in the room was also not functional.
Okay 5.4
Pros: Location
Cons: Housekeeping waking you up early by knocking once and opening the door on you, even if the lock is on. It's annoying!!! Check out @ 11am they'll be attempting to open the door on you around 9am.
Okay 5.4
Pros: We liked that it was so close to the Newark airport & the free shuttle ran every 30 minutes to/from the airport.
Cons: The staff members weren't rude, but not really friendly either. The room was very small - it barely fit the 2 double beds in it.
Excellent 10.0
My room was clean and quiet. I got back from my event at 15min to the take out desk being closed but they still allowed me to order and were very friendly about it! I just wish there was more parking available!
Excellent 8.5
Pros: For $79 plus tax on a weekend night through kayak, it was great.
Cons: There were only two things: 1) The room could use a mini-fridge. 2) Saturday morning, around 8:30 am, there was house music blasting from the first floor that you could easily hear on the second floor. I realize this was from a group holding a gathering there on Saturday morning, and would be hell on anyone who checked in late, but I couldn't blame the hotel.
Good 7.7
Pros: What I really liked about this hotel is that all the staff is very nice. All the staff would say hello if they walked past you and were very helpful. I also liked that the bar and convenience store were open later than the other hotels in the area. My sister and I wouldn't get back to the hotel until 10:00pm to 12:00am and we were able to get a bite to eat and have a drink before going to bed. You can tell this is an older hotel so there is little things that could have been better but for the most part you could tell the management was really trying to get the hotel fixed up so the little things didn't really bother me like they would some people.
Cons: When my sister and I first sat on the bed it seemed really hard and uncomfortable but it didn't turn out to be an uncomfortable sleeping experience. It was actually quite comfortable for my sister and I. If you are someone that needs a softer bed I wouldn't recommend this hotel. The location of the hotel was a bit confusing because the hotel is right off the highway so if you are going too fast you will most likely miss it and have to go all the way around again. So if you are someone taking uber and lyft just make sure your driver knows about when to turn into the hotel so you don't have to pay extra. Even though I smoke cigarettes I didn't like that the ash tray was right next to the restaurants door. It just seemed really weird to me to have it right there when people have to walk out that door. Also even though they have an ashtray right there people had been throwing their buds on the floor and staff was walking around collecting big trash but didn't stop and pick up the cigarette buds.
Okay 4.0
Pros: The staff was helpful for the most part.
Cons: The room, the facility in general, was poorly maintained and run down. It felt like a dirty cheap motel. I asked the housekeeper to clean my room when I went to breakfast, nothing was done. I asked again at dinner and I came back to a pile of towels thrown on my suitcase, and the bed sheet just thrown on the bed. I called housekeeping who tried to explain that only the supervisor was on duty and that the do not disturb sign was on. This was not the case when I twice asked housekeeping to clean the room.
Good 6.2
Pros: A place to sleep
Cons: Bathroom not very clean
Okay 5.1
Cons: No hot water. Reported this to staff. No results, one week apart. Seems like they could care less
Mediocre 2.0
Pros: Nothing
Cons: The hotel is nothing like the picture, it was very dirty and old. This is the worst experience I ever had. DONT BOOK THIS HOTEL, its full of roaches !!
Good 6.0
Pros: The price for the weekend was great but on Monday it double
Cons: Not the best at all!!!
Good 6.5
Pros: Okay for the money
Cons: Bar/restaurant was over priced and the WiFi was down. The doors do not close very well...
Good 6.5
Pros: Location next to Newark Airport with free shuttle. Good value.
Cons: Hotel is shabby, carpet fraying, lots of dings and marks on the walls in hallways (though room itself was in better shape). Housekeeping must've been rushed, because underwear left by a previous guest was on the floor of our bathroom. Yuck.
Okay 4.5
Cons: Hotel common areas are dirty and smelly. Staff is surly and apathetic.
Okay 4.0
Pros: I liked that there was a free airport shuttle to take the next day.
Cons: We checked in very early in the morning due to our flight. The front desk receptionist was extremely rude and not helpful at all when I asked about late check out the next day. The elevators are very old and look like they need serviced. Carpets in the halls are stained through and through. Our room had a weird smell. There were no towels and no soap in our room. We had to call down three times before someone picked up the phone. Overall, it was cheap, but the service could have been stepped up. Wifi never worked. Since it was around 2 a.m. I am guessing they had their D list staff working. Maybe heir normal, day shift stay is more accommodating.
Excellent 9.1
Pros: Staff is helpful and curtious
Cons: The tile above the shower were tilted off and there was dust hanging from it
Mediocre 2.8
Pros: Location
Cons: Hoyel was very dated. Mold in the bathroom. Broken shower. Uncomfortable bed. Parking is very limited, your lucky to find a spot
Excellent 8.2
Pros: the staff were friendly and helpful. The hotel's restaurant served really good moderately priced food.
Cons: Would have liked a complimentary continental breakfast.
Mediocre 2.0
Pros: Nothing
Cons: Everytbing
Mediocre 2.0
Cons: The staff was very rude. I ask a question to the front desk they had a very bad attuide. The worst part was when I check out the lady threw my receipt at me. Very disrespect rude! They need to train there staff I will never be back here again
Excellent 8.0
Pros: It was good for the price.
Cons: No free breakfast and food at hotel was not cheap.
Excellent 8.2
Pros: Very convenient location. Staff was incredibly friendly and helpful. The facilities are definitely bare bones and have seen better days. We were a group of people (and had signed up as such) but only found 2 sets of towels in our room, a phone call to the front desk sufficed and housekeeping addressed our request in a very timely manner. The shuttle is very reliable, and staff promptly addressing every concern/need guarantees that I will return in the future when flying in and out of the Newark airport.
Cons: Facilities are in need of an upgrade. Carpets are dirty and worn - we didn't feel comfortable walking around without socks.
Excellent 10.0
Pros: Great staff
Cons: Nothing everything was great
Excellent 10.0
Pros: Close to the airport, clean room and bathroom. Easy check in and check out!
Cons: Beware of some of the airport shuttle drivers. They are a little reckless!
Mediocre 3.4
Pros: It was not far from the airport. Rooms were spacious.
Cons: The bathroom was not clean with multiple hairs on the floor. Ceiling tiles were falling above the shower. Shower curtain was not clean. The door to room did not open well, had to use force. Towels felt like sand paper, very rough. Telephone did not work in our hotel room. This caused a problem when we ordered pizza to deliver as no restaurants are near and the hotel staff did not inform us that they can not deliver to our room, so two hours later we found out our telephone did not work. When we went downstairs to inform the front desk, they did not apologize or seem like they cared at all. Being in the customer service business, it would have been nice if someone from the staff would have came up to our room as our phone did not work. Also being a hotel by the airport, you will get a lot of out of state guests who do not know all hotel rules.
Wyndham Garden Hotel Newark Airport - Newark
Rated no. 15
5.9
Okay 5.9
Based on 2,270 reviews
Details
Reviews

FAQs when booking a hotel near Newark Liberty Airport

How much is a cheap hotel near Newark Liberty Airport?

How much is a cheap hotel near Newark Liberty Airport for tonight?

How much is a cheap hotel near Newark Liberty Airport for this weekend?

How can I find hotels near Newark Liberty Airport?

Where to stay in Newark?

Our map will help you find the perfect place to stay close to Newark Liberty Airport by showing you the exact location of each hotel.