Overview

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Hotel Serenissima

Via Goldoni 4486, 30124 Venice, Veneto, Italy
+39 041 520 0011

$112+

Overall guest ratings

8.6/10 Excellent
based on 1,610 reviews

Review highlights

  • 9.9
  • 9.8
  • 9.4
  • 6.0

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    When you stay at Hotel Serenissima, you'll be in a fantastic location, just a 5-minute walk from St Mark's Campanile and St. Mark's Square. Free perks include breakfast and WiFi. Also, St. Mark's Basilica and Rialto Bridge are within just a 10-minute walk.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Cribs available
    • No smoking
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 1,610 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.6 "Good value."
      10.0 "100% were happy with the price of the breakfast."
      8.8 "88% thought it was a great value."
    • 8.4 "Food is delicious."
      10.0 "100% loved the menu selection."
      8.3 "83% enjoyed the snacks that were offered."
      7.5 "Yummy desserts, said 75%."
    • 6.0 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.3 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.9 "71% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
      3.4 "66% had problems with the shower."
      4.6 "Air conditioning was criticized by 54%."
      2.4 "76% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
      4.7 "53% found problems with the furniture."
      4.1 "59% were disappointed with the minibar."
    • 3.1 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
      4.6 "Air conditioning was criticized by 54%."
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    Overall rating

    8.6 Excellent
    based on 1,014 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "Excellent breakfast."
    • 8.2 "Food is delicious."
    • 6.0 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 4.2 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.6 "74% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
      3.3 "67% had problems with the shower."
      4.5 "Air conditioning was criticized by 55%."
      2.2 "For 78%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
      2.1 "79% thought the tv was sub-standard."
      4.4 "56% were disappointed with the minibar."
    • 3.3 "Not very comfortable."
      1.3 "87% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
      4.5 "Air conditioning was criticized by 55%."
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    Overall rating

    8.5 Excellent
    based on 257 reviews
    • 9.9 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 9.6 "Excellent breakfast."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 8.1 "Food is delicious."
    • 4.5 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.7 "73% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
      4.8 "Air conditioning was criticized by 52%."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.7 "63% complained about the elevator."
    • 3.2 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
      4.8 "Air conditioning was criticized by 52%."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 338 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.1 "Excellent breakfast."
    • 8.7 "Food is delicious."
    • 5.6 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.3 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.9 "71% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
      3.8 "62% had problems with the shower."
      2.3 "77% thought they were poorly maintained."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.5 "65% complained about the elevator."
    • 2.9 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      0.8 "92% criticized the small bathroom."
      4.6 "54% didn't like the uncomfortable beds."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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