Virgin Atlantic great new boeing 787 dreamliner cr
Pros: Everything except the plane itself
Cons: Plane cramped
Oct 02, 2016
Slowly Becoming Delta
Pros: Professional Cabin Crew
Excellent "vera" entertainment
Cons: Chaotic boarding procedure in Cancun airport, although I accept that this is more of an issue with airport layout
Removal of some of the "Virgin Atlantic" benefits such as free sports equipment will make me rethink my carrier of choice from next year.
The 747 fleet is starting to feel old - when are the dream liners coming?
Aug 01, 2016
Pros: The plane was very nice with great lighting. More food would have been nice as it was a long flight
The crew were variable - most very helpful but one or two not so much
Cons: Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight
Entertainment was great, seats were OK (certainly had worse)
Jul 12, 2016
Best food ever in economy class
Pros: As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience.
Cons: The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front.
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