|Top route||Calgary to Vancouver Intl|
Plane was late leaving by one hour for a one hour flight then circled around Vancouver to land. Flight was jammed with no room for people or luggage and also people coughing clearly sick and no vaxx passes being checked even when clearly sick.
It’s disappointing that WestJet still doesn’t offer food on board. However the flight attendants were very nice and the flight was quick.
customer service - flight delay long waiting to call service
I honestly wish boarding was done back to front so it is more efficient! When people block the aisle to stow their bags, it takes much longer for people to be seated and ready for takeoff! Why can’t you ensure that people who first get on the plane head all the way to the back immediately to where they are going to sit?!?
A movie, food
Plane could have been on time alonost 2 hours delayed then air on tarmac for another hour customs delay
Just the luggage took about 40 mins .. too long
Missed flight due the delays
Missed connecting flight and westjet did not take responsibility for there delay
Smooth check in
Travelled in Premium so my experiences may not apply to economy...
Travelled in premium so my experience does not necessarily apply to economy....
Very bad staff and services!!
The crew is terrible and very rude .... very unfriendly and RUDE !!
Nobody check or ask for any proof of vaccinations before the flight as AB is required
Not discarding recyclables from cabin beverage and snack service into the trash. Otherwise excellent service and an easy flight.
Not only was my bag not on the flight. They didn't notify me until 7pm where my bag was. My flight was at 10:35am. I was left for 2 days without a toothbrush and lotion, face cream and charger and clothing. I still haven’t actually received my bag but they say it’s on the next flight. Major hassle. So rude that they must have known right away my bag wasn’t on the flight but they failed to let anyone know. I thought my luggage was stolen at the baggage claim. Major stress. Messing up my vacation. They want me to submit receipts to compensate for me having to to buy replacement stuff but the damages were more than just having to buy a new toothbrush. It was the stress and anxiety that was the major problem.
Made a lot of customers check in their bags at the gate. But the cabin space was half empty and all luggage would have fit. Doesn’t make sense.
I would have liked to have been able to buy some food.
The crew all the way from Medicine Hat to Thunder Bay were wonderful! I think Selva was the name of the stewardess on my flight from Medicine Hat to Calgary and she was delightful! It was pretty early in the morning and she was the right amount of pep without being overbearing. She was very organized and professional as well thank you! My flight from Calgary to Toronto was fantastic! I've been on large planes before and the boarding process was very well done by the crew. I was bumped to a window seat (such a blessing) and the selection of entertainment was great. The plane was very clean and modern. Vic the stewardess really stood out and was very kind and professional thank you Vic! I don't remember the names of the ladies on my flight from Toronto to Thunder Bay but they were fantastic as well! Its always a rough time flying into Thunder Bay that late but they made the journey as comfortable as possible, thank you both! All in all thanks Westjet team you did a great job and I look forward to flying with you again!
I don’t find the seats all that comfortable compared to some airlines.
Deer lake airport has limited or no food options after 5 on a Sunday. Food on the plane was just a packet of pretzels
seamless experience, thank you.
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Connection to Toronto was terrible. Needed an escort to the connecting flight. Baggage-never made it to connecting flight. We barely made the connection to Toronto. Never going WestJet again:(
Really different experience sitting in business! Comfortable and great service.
Long delay die to pet mix up. Also bags took forever to get to carousel
Too many delays from start to finish of the trip
Coffee left a lot to be desired
On board WestJet flights, cabin baggage should not exceed 53x38x23cm. If your hand luggage is bigger, the WestJet assistance team will most likely ask you to pay extra for checked luggage.
WestJet offers direct flights to 88 cities in 26 different countries. Vancouver, Calgary, and Toronto are the most popular cities covered by WestJet.
WestJet concentrates most of its flight operations in Calgary.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including WestJet.
WestJet is a low-cost carrier that strives to deliver affordable travel both throughout Canada and across the world. It flies to more than 25 countries, which are spread across North America, Central America, Europe and the Caribbean. Budget-conscious vacationers make up a significant section of the customer base, with services to the Caribbean and southern American states available.
The primary base of the airline is in Toronto, with the hub responsible for more daily departures than any other location. It also serves as the most common link to the United Kingdom and Europe. WestJet also operates out of hubs in Calgary and Vancouver.
WestJet Encore, WestJet Link and Swoop are subsidiaries of the larger carrier. The Encore airline focuses on regional services, while Link aims to connect smaller Canadian cities with primary airports. Swoop is an ultra-low-cost airline that is based in Hamilton.
While they are not part of a specific airline alliance, a joint venture partnership is in place with Delta Air Lines as well as numerous codeshare agreements. The association with Delta Air Lines includes the sharing of hubs, meaning WestJet has smoother access to cities such as Atlanta, Boston, and Seattle in the United States. Major airlines with which codeshare agreements are maintained include Emirates, Cathay Pacific, China Airlines, and Qantas.
An exclusively Boeing fleet of aircraft is operated, which consists almost entirely of 737 planes. Models such as the 737-700, 737-800, and 737 MAX 8 are regularly flown. These aircraft replaced earlier versions of the 737 family, with fuel efficiency and environmental impact the driving factors.