
Wizz Air information
IATA code | W6 |
---|---|
Routes | 1358 |
Top route | London Luton to Gdansk Rebiechowo |
Airports served | 147 |
Top airport | Budapest Ferenc Liszt Intl |
Wizz Air traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.6
Pros: Boarding took forever and we were an hour late
Cons: Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off
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2.8
Cons: WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay.
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2.0
Cons: I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off.
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6.0
Cons: The food
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3.0
Pros: Nothing. Horrible experience overall, but what you pay is what you get.
Cons: Pretty much everything...
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3.0
Pros: Nothing
Cons: Not having a 3+ hours take off delay
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5.0
Pros: fare
Cons: boarding process felt like herding
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2.3
Pros: Absolutely nothing
Cons: Everything
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10.0
Great flight
Pros: Smooth
Cons: All was fine
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3.5
Pros: Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con.
Cons: WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!
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5.0
Pros: We had an eventless and safe flight and it was not too cold on the plane.
Cons: There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience.
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2.3
Pros: It's the cheapest you can get
Cons: They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience.
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5.5
Pros: Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports.
Cons: 6 hours delay due to bad weather.
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6.6
Pros: Budget friendliness
Cons: Quews
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2.0
Pros: I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight.
Cons: I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely.
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4.5
Cons: Flight was over booked
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8.0
Pros: Overall experience was good. Boarding was fine and onboard crew was nice and helpful.
Cons: Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm.
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7.3
Pros: One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled.
Cons: As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent.
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5.2
Pros: Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time.
Cons: The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags.
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5.5
Pros: The cheap fares
Cons: Airplane was filthy, needed a thorough cleaning. More padding on the seat.
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8.0
Pros: Crew
Cons: Weirds sounds near first rows -- like compressor working or something
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4.3
Pros: crew and boarding was nice
Cons: don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked.
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4.0
Cons: Flight was late abolutnie 1 hour
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5.3
Pros: Prices on in flight purchases
Cons: Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed...
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3.6
Pros: We landed
Cons: Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway
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4.0
Cons: The seats are cramped and you have to pay for snacks and water
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4.0
Pros: I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers.
Cons: We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus.
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9.3
Cons: Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle.
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9.0
Pros: The seat not so comfortable but good
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6.5
Pros: Friendly crew
Cons: Long check-in lines Seats uncomfortable
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2.0
Pros: I did not had a seat
Cons: I did not had a seat
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2.6
Cons: Delay on departure and no bus at arrival
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3.0
Cons: Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!
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7.5
General/Average Flight with WizzAir
Pros: I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice.
Cons: Boarding was a little slow and we were somewhat late.
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6.5
Pros: Ok flight
Cons: Comply with departure times
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6.5
Pros: Once boarding started it was very fast and flight left shortly after
Cons: Seats are very uncomfortable
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9.6
Cons: Better organization on the boarding process, i.e. separate lines for priority and normal.
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3.0
Cons: Both flues were really delay really disappointed
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10.0
Pros: Flight left on time and arrived 15 mins ahead of schedule, staff was polite
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5.2
Cons: Space between the seats.
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4.3
Pros: The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time).
Cons: Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!
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2.0
Cons: Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back.
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2.0
Cons: It was hot and stuffy and dirty
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10.0
Pros: The crew was so helpful and nice
Cons: I was happy with everything
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2.5
Cons: Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t.
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5.6
Pros: Price of ticket
Cons: Seats are terrible.
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4.0
Pros: Clean
Cons: Claustrophobic
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7.0
Cons: Application instruction on baggage hande king and que to boarding.
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6.0
Cons: The flight was delayed for 40 min
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8.0
Pros: Good airport . Punctual flight .
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6.0
Cons: Was delayed
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5.5
Cons: Changing in luggage information was annoying
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8.0
Pros: Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)
Cons: To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats...
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10.0
Pros: On time without any delay
Cons: Satisfied
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9.0
Pros: Kind stevards clean plane no delay
Cons: More comfortable seats but this is low cost company :)
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4.6
Cons: 1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered.
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5.0
Cons: Seats are terrible.
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8.0
Pros: The crew was very friendly and helpful.
Cons: The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation.
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10.0
Cons: Hi
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4.0
Pros: The crew was really nice
Cons: 1h30 delay for no specific reason is unacceptable
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10.0
Great flight
Pros: Smooth
Cons: All was fine
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9.3
Cons: Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle.
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9.0
Pros: The seat not so comfortable but good
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9.6
Cons: Better organization on the boarding process, i.e. separate lines for priority and normal.
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10.0
Pros: Flight left on time and arrived 15 mins ahead of schedule, staff was polite
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10.0
Pros: The crew was so helpful and nice
Cons: I was happy with everything
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10.0
Pros: On time without any delay
Cons: Satisfied
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9.0
Pros: Kind stevards clean plane no delay
Cons: More comfortable seats but this is low cost company :)
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10.0
Cons: Hi
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6.6
Pros: Budget friendliness
Cons: Quews
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8.0
Pros: Overall experience was good. Boarding was fine and onboard crew was nice and helpful.
Cons: Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm.
review from -
7.3
Pros: One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled.
Cons: As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent.
review from -
8.0
Pros: Crew
Cons: Weirds sounds near first rows -- like compressor working or something
review from -
7.5
General/Average Flight with WizzAir
Pros: I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice.
Cons: Boarding was a little slow and we were somewhat late.
review from -
7.0
Cons: Application instruction on baggage hande king and que to boarding.
review from -
8.0
Pros: Good airport . Punctual flight .
review from -
8.0
Pros: Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)
Cons: To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats...
review from -
8.0
Pros: The crew was very friendly and helpful.
Cons: The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation.
review from
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2.6
Pros: Boarding took forever and we were an hour late
Cons: Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off
review from -
2.8
Cons: WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay.
review from -
2.0
Cons: I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off.
review from -
6.0
Cons: The food
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3.0
Pros: Nothing. Horrible experience overall, but what you pay is what you get.
Cons: Pretty much everything...
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3.0
Pros: Nothing
Cons: Not having a 3+ hours take off delay
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5.0
Pros: fare
Cons: boarding process felt like herding
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2.3
Pros: Absolutely nothing
Cons: Everything
review from -
3.5
Pros: Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con.
Cons: WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!
review from -
5.0
Pros: We had an eventless and safe flight and it was not too cold on the plane.
Cons: There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience.
review from -
2.3
Pros: It's the cheapest you can get
Cons: They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience.
review from -
5.5
Pros: Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports.
Cons: 6 hours delay due to bad weather.
review from -
2.0
Pros: I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight.
Cons: I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely.
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4.5
Cons: Flight was over booked
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5.2
Pros: Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time.
Cons: The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags.
review from -
5.5
Pros: The cheap fares
Cons: Airplane was filthy, needed a thorough cleaning. More padding on the seat.
review from -
4.3
Pros: crew and boarding was nice
Cons: don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked.
review from -
4.0
Cons: Flight was late abolutnie 1 hour
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5.3
Pros: Prices on in flight purchases
Cons: Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed...
review from -
3.6
Pros: We landed
Cons: Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway
review from -
4.0
Cons: The seats are cramped and you have to pay for snacks and water
review from -
4.0
Pros: I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers.
Cons: We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus.
review from -
6.5
Pros: Friendly crew
Cons: Long check-in lines Seats uncomfortable
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2.0
Pros: I did not had a seat
Cons: I did not had a seat
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2.6
Cons: Delay on departure and no bus at arrival
review from -
3.0
Cons: Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!
review from -
6.5
Pros: Ok flight
Cons: Comply with departure times
review from -
6.5
Pros: Once boarding started it was very fast and flight left shortly after
Cons: Seats are very uncomfortable
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3.0
Cons: Both flues were really delay really disappointed
review from -
5.2
Cons: Space between the seats.
review from -
4.3
Pros: The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time).
Cons: Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!
review from -
2.0
Cons: Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back.
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2.0
Cons: It was hot and stuffy and dirty
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2.5
Cons: Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t.
review from -
5.6
Pros: Price of ticket
Cons: Seats are terrible.
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4.0
Pros: Clean
Cons: Claustrophobic
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6.0
Cons: The flight was delayed for 40 min
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6.0
Cons: Was delayed
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5.5
Cons: Changing in luggage information was annoying
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4.6
Cons: 1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered.
review from -
5.0
Cons: Seats are terrible.
review from -
4.0
Pros: The crew was really nice
Cons: 1h30 delay for no specific reason is unacceptable
review from
Flight status
Wizz Air route map
Popular flight routes
Top airports served by Wizz Air
- Budapest Ferenc Liszt Intl Airport (BUD)
- London Luton Airport (LTN)
- Bucharest Otopeni Intl Airport (OTP)
- Gdansk Rebiechowo Airport (GDN)
- Vienna Intl Airport (VIE)
- Warsaw Frederic Chopin Airport (WAW)
- Dortmund Airport (DTM)
- Cluj Napoca Airport (CLJ)
- Sofia Airport (SOF)
- Kutaisi Airport (KUT)
- Katowice Pyrzowice Airport (KTW)
- Kyiv Zhuliany Intl Airport (IEV)
- Krakow J. Paul II Balice Airport (KRK)
- Eindhoven Airport (EIN)
- Skopje Airport (SKP)
Wizz Air contact information
- W6 IATA code
- +36 6 90 900 555 Call
- wizzair.com Visit