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Hotels near Worcester airport

Hotels near Worcester airport

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Worcester (ORH) - Worcester, MA, United States
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Best hotels near Worcester airport

Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.0
Overall
10.0
Overall 9.1 Excellent
Based on 209 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.5
Location
8.9
Services
9.3
Staff
9.3
Cleanliness
9.4
Comfort
9.4
Location
9.2
Services
9.3
Staff
9.5
Cleanliness
9.5
Comfort
9.9
Location
9.6
Services
9.2
Staff
9.5
Cleanliness
8.9
Comfort
9.2
Location
8.7
Services
8.9
Staff
9.1
Cleanliness
9.4
Comfort
9.6
Location
9.1
Services
9.1
Staff
9.4

Excellent 9.0
Pros: Breakfast was perfect for my kids and I
Cons: The pool wasn’t heated. Poor us- not really a big deal.
Excellent 10.0
Pros: Loved the breakfast
Cons: The lady at the desk seemed a little moody
Excellent 10.0
Pros: the check in was less than 5 minutes. very friendly
Cons: absolutely nothing
Excellent 10.0
Pros: The staff were so friendly and helpful. Good beds and the facility was one of the cleanest I¿ve seen in the 8 weeks traveling.
Cons: Nothing at all negative.
Okay 5.0
Pros: Seemed like a relatively newer hotel. Room was clean but our bed was wet with (assuming) some sort of bleach/water mixture or some other cleaning product.
Cons: The front desk staff member was new and left alone. Couldn't answer questions and check in process was frustratingly long. Not her fault as she shouldn't have been left alone while training. Location was difficult to get an Uber or Taxi.
Excellent 10.0
Pros: Friendly staff and cleanliness of hotel
Cons: Everything was great
Excellent 10.0
Pros: very clear and service with a smile. very pleasant staff.
Cons: not really.
Excellent 10.0
Pros:  the front desk employee was very welcoming, the rooms was clean and what I was looking for. I slept like a baby. So glad the hot breakfast is back, that was good also. If I'm come back to Westborough MA, I will plan to stay At Hampton Inn Thank y
Cons: No everything was what Great.
Excellent 10.0
Pros: Clean, Easy off Highway
Cons: No
Excellent 10.0
Pros: Everything was great
Cons: Nothing
Excellent 10.0
Pros: Friendly staff comfy beds nice tv
Cons: Loved it all
Excellent 10.0
Pros: Clean location great for work staff is fabulous.
Cons: Everything wonderful. I will be back
Excellent 10.0
Pros: Great location. Very clean. Extremely friendly staff.
Cons: Nothing at all.
Excellent 10.0
Pros: Staff
Cons: COVID-19 hot breakfast bag substitute. Better with a Starbucks coupon!
Excellent 10.0
Pros: Awesome customer service Nice rooms
Hampton Inn Boston - Westborough - Westborough
Rated no. 1
9.1
Excellent 9.1
Based on 209 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Food
10.0
Location
9.0
Overall 9.0 Excellent
Based on 305 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Food
10.0
Location
9.0
Cleanliness
9.4
Comfort
9.3
Location
9.0
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.1
Services
9.1
Staff
9.2
Cleanliness
9.6
Comfort
9.6
Location
9.3
Services
9.3
Staff
9.3
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Food
10.0
Location
8.7
Cleanliness
9.2
Comfort
9.2
Location
8.5
Services
9.1
Staff
8.9

Excellent 9.0
Pros: Major kudos to Marvin at the front desk. It was his second day on the job and he did great--so genuinely warm and welcoming as well as efficient and knowedgeable.
Cons: I skipped the swim. Now that it's colder the pool water needs to be warmer. Although we still need to be cautious about Covid, it's more than time to let people serve themselves at breakfast. I've seen it done at other Hilton properties (in worse Covid times) and it can easily be done with certain protocols in place such as guests wearing gloves, distancing, etc. It's offputting to have to ask for this that and the other and VERY inefficient--and potentially wasteful. You said you had breakfast sausage so I ask for one; what I got was sliced dinner sausage (akin to kielbasa--bleah--totally wasted. If I'd seen the food, I'd have known better.
Excellent 10.0
Pros: Masker was pretty awesome with advice on where to find things in the area!
Cons: we were a bit confused as to why people could serve themselves coffee but not juice during breakfast but was no big deal it was all still so good!
Excellent 10.0
Pros: breakfast was great
Poor 1.0
Pros: I liked the space and the area it was in.
Cons: The staff was disrespectful minus the nice lady that checked me in and out. They confused me and my fiancé with the room next door thinking we were having a party. Threatened to kick us out not realizing it was the room next to ours that was having a party, running up and down the hallways, slamming doors and being outrageously loud.
Excellent 9.0
Pros: The breakfast was decent. Coffee was really good. Should have had better fruit options. Fruit felt like it came from can. It was terrible. Eggs were good.
Cons: Breakfast could have been better. Also our in-room safe did not work and when I asked for repair nothing was done.
Excellent 10.0
Pros: Comfortable, super clean, spacious, high ceilings, modern. Friendly service, good breakfast and coffee.
Good 6.0
Pros: Location
Excellent 9.0
Pros: Room setup
Cons: Not really
Excellent 9.0
Pros: Friendly staff
Poor 1.0
Pros: I liked the room set up
Cons: It was a horrible experience I went to this hotel because I¿m pregnant and my husband has a broken leg and we were falsely accused of smoking inside the hotel when it was the room next-door the general manager was very rude and unprofessional
Excellent 10.0
Pros: The room was great. The staff made the stay honestly we came in for a medical surgery for our daughter and they were very accommodating and we appreciate them for it.
Cons: Someone was placed in the adjoining room to our room who was loud we could hear what they did the entire day even in the bathroom (awkward). We tried to ignore it, best we could, we just had to turn up the tv(high vol) to not their private conversations.
Good 7.0
Pros: The free breakfast
Cons: The housekeeping never came to check and see if I needed anything
Excellent 8.0
Pros: Size of the room and basic amenities in the room.
Cons: Fan on the refrigerator was off-kilter and as such made an awful racket that was annoying and inescapable. Note that I arrived very late and left early, by the time I realized it there was no opportunity to have them correct it.
Excellent 9.0
Pros: Very clean suite, comfortable bed and nice shower, good breakfast
Cons: The hotel is built right on top of an interstate highway. Even with the HVAC fan set on high constant fan you could hear the goad noise
Excellent 10.0
Pros: Very homey feeling in the rooms!
Excellent 10.0
Pros: Everything was 100%
Excellent 10.0
Pros: The staff is very friendly and will go out of their way to make your stay comfortable. Hot breakfast and social hour in the evenings are a plus.
Cons: I think this hotel is a little on the pricey side.
Excellent 10.0
I got in at 1:30 in morning and the young man was wait on my arrival he had my key and explain about the breakfast and what time it starts and ended love the the food Service work that mad breakfast never miss a beat always on time love the waffle
Excellent 10.0
Pros: I liked absolutely everything about my stay.
Homewood Suites By Hilton Worcester - Worcester
Rated no. 2
9.0
Excellent 9.0
Based on 305 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Facilities
9.0
Location
9.1
Overall
8.6
Overall 8.7 Excellent
Based on 283 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
9.0
Location
9.1
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
2.0
Location
6.0
Overall
6.0
Staff
10.0
Value for money
6.0
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.5
Cleanliness
9.3
Comfort
9.0
Location
9.2
Services
9.1
Staff
8.9
Cleanliness
9.5
Comfort
9.3
Facilities
8.0
Location
8.7
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
8.9
Staff
8.9
Cleanliness
9.0
Comfort
8.7
Location
8.9
Services
9.0
Staff
8.8

Excellent 8.0
Pros: Too expensive
Cons: Parking costs were an issue
Excellent 10.0
Pros: always nice and comfortable
Excellent 9.0
Pros: no breakfast bc of COVID
Cons: everything was fine for our very short stay
Good 7.0
Pros: Modern room but it is already clear that the finishings and furnishings will not stand the test of time. More of a stop-over hotel than a place you would want to spend much time in (probably the best option compared to other chains in the city center).
Okay 5.6
The hotel looks great and the woman at the front desk was very kind and helpful. The room was not clean at all, which was disappointing.
Excellent 10.0
Pros: Excellent last minute deal and hotel!
Cons: Fire alarm went off as I was walking in to register. It was caused by a microwave at a restaurant in the same building. It was more humorous than upsetting! Fire truck came quickly.
Excellent 8.0
Pros: Great shower/bathroom.
Cons: $17 per night parking seemed steep
Excellent 10.0
Pros: Helpful friendly and very welcoming staff. Will stay when in the area.
Cons: No
Excellent 8.0
Pros: Nice hotel and friendly staff
Cons: Tough to park, especially when trying to check in.
Okay 5.0
Pros: The decor ,the emphasis on wearing face masks (signs)
Cons: No room service! Get the restaurant downstairs to do it as a courtesy 200 and night?? Uber eats and door dash GrubHub leave food in the center table front desk does not offer calling your room as a courtesy never again
Excellent 9.0
Pros: Great room
Excellent 10.0
Pros: Ambiance
Cons: No vending
Okay 5.0
Pros: Limited access, quietness, location.
Cons: Cleanliness(black mold in shower), broken toilet seat, a weeks worth of dust under a chairs. This hotel is relatively new and should be pristine.
Excellent 10.0
Pros: Very Clean and comfortable.
Cons: The breakfast area was unstaffed. It was unclear what was and was not included in the room. No "Welcome" book or tab on the TV interface. I could hear my neighbor's television through the wall. It would be nice to know the cost of parking upfront.
Excellent 10.0
Pros: Clean, modern and the location was good. Also safe
Cons: No
Excellent 8.0
Pros: Mini fridge in Room
Cons: No indoor pool
Good 7.0
Pros: Room
Cons: Lighting in the too. To dark.not enough lighting. Breakfasts were horrible
Excellent 10.0
Pros: Clean and comfortable
Good 6.0
Pros: It was close and it was a great hotel
Poor 1.0
Pros: Nothing
Cons: The fact that it I'd a state run drug facility and they are renting to mothers with children is not ok.
Mediocre 2.0
Pros: Room was very clean
Cons: TV was damaged however still worked and there was no microwave oven..took 3 forevers just to get to lobby then another 2 to get parking garage..
Okay 4.0
Pros: It was clean.
Cons: The walls are too thin and the floors not insulated. We were woken up at 4:30am by a person (or toddler) above us. We had to call the front desk when it didn’t stop after 1/2 hour or more.
Excellent 8.5
Pros: The room was nice, slept 4 of us comfortably
Cons: Visiting for Alumni weekend with several friends. As soon as we check in, someone stops us ahead of the elevator telling us that they take noise complaints seriously and that we will be removed from the property. We had done nothing yet to provoke or even make the appearance of being loud. We did have a cooler with us full of water that they made us open mentioning drinking in rooms isn't allowed (As an older couple walked by with alcohol in hand). We are all 25+ years old and professionals but because we "appeared" to be loud, we were given a warning without doing anything. Besides this one man, the rest of the staff was great.
Excellent 10.0
Pros: Excellent!!
AC Hotel by Marriott Worcester - Worcester
Rated no. 3
8.7
Excellent 8.7
Based on 283 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.1
Facilities
8.0
Location
9.1
Overall
9.5
Overall 8.6 Excellent
Based on 274 reviews
Cleanliness
8.9
Comfort
9.1
Facilities
8.0
Location
9.1
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
9.1
Location
9.2
Services
8.6
Staff
8.7
Cleanliness
9.0
Comfort
8.9
Location
9.1
Services
8.5
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Location
9.3
Services
8.9
Staff
9.2
Cleanliness
8.9
Comfort
9.2
Location
9.0
Overall
9.0
Services
8.7
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.4

Excellent 8.0
Pros: Friendly staff, clean, comfortable room.
Cons: The sign on the road was hard to find. It is small and unlit.
Excellent 10.0
Pros: Lobby was clean and staff was very friendly.
Cons: There was nothing I didn't like.
Excellent 8.0
Pros: The room was very clean. My family stayed at a lot of hotels, having visited two kids during their time in college, and this was the cleanest ever. The decor was quite regal in appearance. The beds were firm and sleep came easy.
Cons: The toilet was quite strange because it had so much water and the flush sounded powerful, but struggled move tissue. The microwave was small and cheap, but it did what it needed to do. It would have been great to have another sink to wash your hands when the bathroom isn't free or to rinse a food container, for example.
Excellent 10.0
Pros: Clean , well kept property inside and outside. walk across lot to Cracker Barrel or Dunkin Donuts so convenient. Nice rooms at good size/roomy. Pool looked great unfortunately hot tub under repairs. Good breakfast.
Cons: Hot tub under repair. No bacon for breakfast.
Excellent 8.0
Pros: Room was clean and comfortable. Breakfast was great.
Cons: The internet wasn't working or very slow.
Excellent 10.0
Pros: Location to highway, large parking lot.
Good 6.0
Pros: Very convenient to the location where I needed to attend the staff was very well until then with the guest but the pool was broken and we could not go swimming that was the only thing with this hotel other than that it was very nice
Cons: The pool was out of order you were unable to use the facility
Good 7.0
Pros: Easy to get too close to the highway room was clean and nice
Cons: Was told breakfast opened at 6 AM however breakfast did not open till 7 AM because it was a Saturday and Sunday also the hot tub was out of water
Good 6.0
Cons: Very warm in hotel seems like they need new HVAC system
Okay 4.0
Pros: Location.
Cons: Breakfast was disappointing.
Poor 1.0
Pros: It was very clean
Cons: The fireplace did not work and I have not yet received any type of refund as I was promised.
Excellent 10.0
Pros: Management and staff are the keys to this hotel. They are top notch..
Cons: Nothing
Good 6.0
Pros: Location and the pool is open
Cons: The rooms are dated
Excellent 8.0
Pros: The pool was great, except the hot tub wasn¿t open.
Cons: The breakfast was minimal. There were 2 sandwiches to choose from to be heated in the microwave and one kind of prepackaged muffin, no fruit or yogurt.
Excellent 10.0
Pros: The cleanliness and the price.
Cons: Pool was too cold since hot tub not permitted.
Excellent 8.8
Just did small gateway from every day things. Check in went very fast and smooth. Room extremely clean and quiet. I really enjoyed.
Excellent 10.0
Pros: Clean, spacious, polite staff, safety precautions
Excellent 9.0
Pros: Way location. Winderful room
Excellent 9.0
Pros: Staff was accommodating. Hotel employee was very knowledgeable and made our extend stay easy. They also Stressed in maintain social distancing when kids are in the pool. Will definitely return . Thank you staff!
Excellent 8.0
Pros: The hotels amenities even though I did not utilize all of them due to COVID-19. If it was not for the pandemic I would have used them.
Cons: I didn't like the room was not thoroughly cleaned by housekeeping prior to my arrival. The counter tops where the microwave was that had not been wiped down well even though it appeared to be on 1st glance. I used my own lysol wipes to do everything.
Excellent 10.0
Pros: Clean quiet convenient
Excellent 8.0
Pros: Quiet
Cons: I dropped something and noticed things did not get vacuumed under neith
Excellent 9.0
Pros: price, pool
Cons: little gym
Okay 5.0
Pros: Friendly staff
Cons: Elevator not working and even though I specified on the booking because my husband has a disability, we would need a first floor room, we were told the place was fully booked and all they had was a 3rd floor room.
Good 7.0
Pros: Convenience and 2 queens plus queen sofa
Cons: Sofa bed mattress uncomfortable, room a little dirty, hair band on floor, dirt underneath sofa after opening
Excellent 9.7
Pros: Clean comfortable rooms
Okay 5.0
Pros: Clean, location
Cons: Was told our room would be one way but it wasn’t. Ceiling nearbthe bathroom was yucky, shower head was missing streams of water. Told front desk lots of kids were in the hot tub...she didn’t care. I don’t think 5 year olds should be i
Comfort Inn and Suites Sturbridge-Brimfield - Sturbridge
Rated no. 4
8.6
Excellent 8.6
Based on 274 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
9.4
Overall 8.4 Excellent
Based on 109 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
9.0
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Overall
9.6
Services
8.6
Cleanliness
9.8
Comfort
9.8
Location
8.7
Overall
6.0
Services
9.1
Cleanliness
9.3
Comfort
9.3
Location
9.2
Overall
9.0
Services
8.8
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
8.5
Staff
9.4

Excellent 9.0
Pros: Nice large room with seating areas. Spacious bath area with multiple sinks. Quiet
Cons: I think it is a bit much to charge for K Cups and plain bottled water.
Good 7.0
Pros: We liked the location of this property and the room itself - easy to get from highway to this location when passing through Worcester - a convenient Dunkin right up the street - and our room was good sized with a comfy king bed and a coffee maker in the room....
Cons: We did not like the price and cleanliness was in question - for price paid it should not of cost so much more for breakfast if you wanted to eat here - we felt priced out of breakfast - and our friend who was traveling with us on this trip found dirty face clothes in her bathroom which made us question the cleanliness of our rooms....
Excellent 8.0
Pros: The hotel's unique round design with doors towards the middle of the building allows for every room to feel like a "corner" room. Everything is spacious and roomy. and the Bathrobes are quite nice.
Cons: Sadly the walls are quite thin, our normal speaking was complained about on a couple occasions. Luckily, the front desk host suggested we enjoy our company in the lobby, which solved the issue.
Excellent 10.0
Pros: The Beechwood hotel was clean and comfortable. We were only there one night but if I’m ever back in the area I would stay there again. The lobby is quite pretty and our room in the tower was large. The bathroom was nice too.
Cons: We pretty much liked everything.
Excellent 10.0
Pros: Clean, smelled good, good location, easy to get to, nice staff, nice room. Had a real bar of soap in the bathroom!
Cons: Pillows on bed could be softer
Excellent 9.0
Pros: Location, gym, shower/bath
Cons: The carpet in the room might be updated
Excellent 9.6
We had been traveling throughout New England for two weeks and chose the Beechwood for our final leg of the trip. Best hotel of the entire trip!
Poor 1.0
Pros: The room was clean and the bed was comfortable
Cons: There was extremely loud playing from an event in the basement level. I could clearly hear the music and feel the vibration in my second floor room. The desk person was useless in addressing my problem. I will never use this overpriced hotel again.
Excellent 10.0
Rooms were decorated beautiful. The restaurant Sonoma had great food and the grounds were very well manicured. Would recommend to family’s especially if u have pets.
Good 6.0
The rooms were cute and clean, but they were hot and the air conditioning did not work to cool the rooms and no help could be given for this. We would also not recommend the restaurant on site. Our server did her best and we had no issues with her, but the food for the value was not worth it.
Excellent 10.0
Great hotel!
Excellent 9.2
Centrally located, Great rooms.
Mediocre 3.0
Pros: Good location - I can walk to the hospital and medical campus even though they no longer provide free shuttles (but still advertise it on their website). Good restaurant.
Cons: Very slow toilet! (The toilets by the conference room are very slow too! There may be systematic plumbing problems) An insect was crawling in the bathroom. The hotel updated their website but did not update that they NO LONGER offer free shuttles.
Excellent 8.8
2 Points...1.) Being post-COVID, apparently daily room cleaning still has to be requested. We were not informed of this when we checked in. Over time, this problem should go away. 2.) Was disappointed to not have fresh brewed coffee available in the morning for guests. The Kuerig in the room is a nice gesture, but no substitute for a good quality, fresh brewed coffee (with cream & sugar available). The restaurant is open @ 7:30am, but that is a bit late for some. We ended up having to make Dunkin runs each morning. I would expect better from the areas only "4-Star" hotel.
Mediocre 3.0
Pros: The location
Cons: The view,no pools,no ice machines,dirty bathrobes and a restaurant that serves overpriced underseasoned food
Excellent 10.0
I would definitely stay there again
Excellent 10.0
Wonderful hotel, very clean, staff incredibly accommodating and pleasant
Excellent 9.2
I stayed here for three nights while attending a funeral nearby and they very thoughtfully upgraded me to a lovely suite with gas fireplace and lots of room so I could have a few family members come in and spend time with me. The suite was immaculate, well appointed, and very, very comfortable in terms of bed and other furnishings. This hotel and their staff made the whole trip so much easier on me and I will definitely stay again when I'm in the area, hopefully under happier circumstances, next time....
Excellent 10.0
This hotel was awesome. Super clean and the room was huge.
Okay 5.0
Pros: Staff was very nice. Sonoma restaurant was amazing, brought up a happy birthday cheesecake for my mom & overall went the extra mile!
Cons: Shower was not so clean, you could see streaks on the mirrors.
Excellent 10.0
Pros: Very clean and quiet room. Easy to access off highway
Excellent 10.0
Pros: Good location, nice staff, easy access to Worcester.
Cons: We thought the drinks and snacks were provided for free, but were bummed to find out the inflated pricing on each item.
Beechwood Hotel - Worcester
Rated no. 5
8.4
Excellent 8.4
Based on 109 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
9.5
Location
8.6
Overall
9.3
Overall 8.3 Excellent
Based on 254 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
9.5
Location
8.6
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.2
Location
8.8
Services
8.2
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.9
Cleanliness
9.1
Comfort
9.1
Location
8.0
Services
8.9
Staff
8.5
Cleanliness
8.2
Comfort
8.3
Facilities
9.3
Location
8.7
Overall
9.6
Cleanliness
8.3
Comfort
8.7
Location
8.7
Services
8.2
Staff
8.8

Excellent 9.0
Pros: Nice room set up. Hubby wants to live there! ☺️. Room was clean and comfortable.
Cons: The door handle was a bit funky. probably just needed some WD 40.
Poor 1.0
Pros: Breakfast was a brown bag with a yogurt...small carton of oj and a bagel....horrible!!!
Cons: Someone came into our room and looked through my personal belongings...some of my makeup and lotions were missing and then they left pillows that we did not request for a excuse to be in the room after 9pm. Manager offered me $50 to not report them! I declined and ask for a refund which he refused and I called corporate to put in a complaint
Mediocre 3.0
Pros: Had no breakfast bed was comfortable
Cons: Coffee pot. did not work nor could I double lock the door. Alarm woke me up at 1:30 am and when I called down the man that answered did not sound that he knew what he was supposed to do. Mainly they did not charge me $156.00 a night but charged me a $251 weekend rate a $122.00 plus tax.there was one night for a $156.00 plus tax. Paying almost $ 300.00 a night the place should have been in better shape
Okay 5.0
Pros: good convenient location.
Cons: staff was not friendly! The facility had no mechanisms for recycling, which is outrageous. I had to take my recycling to a friend’s house. Outside entrance was not handicapped-accessible (high curb and door opening mechanism did not work).
Poor 1.0
Pros: Greenery
Cons: Very unclean, carpet had stains roof seemed roughly repaired after probably a leak bathroom tub had stains bathroom door had red (possibly blood stains)
Excellent 10.0
Pros: It was dog friendly and had an oven, fridge, microwave and some utensils. A little pricey for a studio room, but it was as advertised.
Cons: The complimentary breakfast is not what it used to be (thanks covid). But there is a pick up and go brown bag option.
Excellent 10.0
Pros: Spacious accommodations.
Cons: N/A
Excellent 8.0
Pros: Great location.
Cons: Dated. Uncomfortable beds.
Mediocre 3.0
Pros: Location
Cons: Bathroom wallpaper was peeling off, no hairdryer
Okay 5.0
Pros: Location
Cons: Too many Dogs Too many smokers So many smokers that the fire alarm went off one and everyone had to stand out side in the cold wet night with their wet stinky dogs and wait for the fire department to come turn of the alarm
Okay 5.6
I booked my room online to arrive from 00.00 till 2.00..I showed up at 1 p.m nd tried to check I. But the guy ar the front desk said )
Mediocre 2.0
Pros: The room were clean
Cons: One the staff member were very rude !
Poor 1.0
Cons: Outdated rooms Elevator & halls smelled of marijuana There was hair all over mattress pad Stained shower
Excellent 9.0
Pros: Staff was friendly and helpful, and it was clean.
Okay 5.0
Pros: Clean room, nice bed, and as always, super friendly staff. But everything else kinda sucked. We will have to stay somewhere else next time.
Cons: Broken room door, the ridiculous $100 pet fee (does not make  you "pet friendly"), and the awful smoke that filled the hallway a  crept under our door. Smelled like people were smoking pot  a l night on our floor. Not worth $--- by a
Okay 4.0
Pros: Location close to the highway
Cons: The pull out couch was in really bad shape. I wouldn’t have anything like that in my basement. It was sad. The whole floor 1 smelled like animal urine.
Excellent 10.0
Pros: The ability to cook and having a full size fridge was a bonus. Also multiple areas(bed, couches, table, desk) made it feel like a small apartment instead of a crowded hotel room. Breakfast was varied and I had something different each day of my stay.
Cons: It was all good
Good 7.0
Pros: Great breakfast and spacious, clean, modern room
Cons: Checkin was bad. Arrived at 11:30pm and room was still being cleaned. Front desk staff was very apologetic and offered snacks for the inconvenience which was nice
Excellent 10.0
Pros: Closeness to UMass. Spacious room. Amazing breakfast. Rate was very reasonable because of low season.
Cons: The pool was closed on the last day. I do not know why.
Excellent 10.0
Pros: Great room size and feel
Excellent 9.0
Pros: Large room and breakfast included
Cons: Bringing bags in and out of the back entrance was alittle hard with steps
Excellent 10.0
Pros: Close to my parents and beautiful, comfortable rooms
Cons: A little expensive...
Excellent 10.0
Pros: Spacious room with updated furnishings.
Cons: Have an extra blanket and pillow in the room.
Excellent 9.0
Pros: The staff and the breakfast were great!
Good 6.0
Cons: The food smells in the hallway.
Excellent 10.0
Pros: Nice rooms (we took two), friendly people at the front desk, good breakfast. Exactly what I hoped for.
Okay 4.0
Pros: Free breakfast was good
Cons: Wall paint was chipping and there were dirty dishes in the dishwasher. The staff didnt know how to get around town and not confident driving the van. She needed us to guide her. Staff were unprofessional
Good 7.0
Cons: furnishings and bathroom fixtures are functional and scratched and dented
Excellent 10.0
Pros: Long time going to the same hotel and usually most of people attending you are the same since the very first time. That means a lot of things but, the most important outcome from that is the excellent service received every day.
Excellent 10.0
Pros: After spending multiple weeks on the road, I felt a great deal of comfort at The Residence Inn Worcester. The staff was amazing from start to finish. The room always smelled fresh.
Cons: on either Monday or Tuesday, there kitchen attendant who was highly unprofessional .. seemed really unhappy, while throwing food around, and carelessly moving from dining room to back room. White woman, with a ponytail.
Excellent 8.5
Pros: Staff and comfort
Cons: Some days cleaning in room was not good
Excellent 9.1
Pros: Excellent condition and attention. Very comfortable rooms
Cons: Kind of bad the free WiFi and, nowadays, I won't be paying 5 bucks for the few time I'm in hotel and want to chat with my family after my long work day...
Excellent 9.7
Pros: Room was large and spacious. Nice fill-the-fridge service option. I did not use this, but have never seen this offered before. Innovative.
Residence Inn by Marriott Worcester - Worcester
Rated no. 6
8.3
Excellent 8.3
Based on 254 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.1
Location
8.6
Overall
8.5
Overall 8.0 Excellent
Based on 283 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.1
Location
8.6
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.0
Location
8.3
Services
7.8
Staff
7.8
Cleanliness
7.6
Comfort
8.0
Facilities
7.0
Location
7.6
Overall
7.6
Cleanliness
8.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
8.7
Comfort
8.9
Location
8.9
Services
8.4
Staff
8.7
Cleanliness
8.9
Comfort
9.0
Location
9.3
Services
8.8
Staff
9.1
Cleanliness
8.9
Comfort
8.3
Facilities
8.8
Location
8.5
Overall
9.2
Cleanliness
8.4
Comfort
8.0
Location
8.5
Services
7.5
Staff
8.4

Excellent 10.0
Pros: Location was awesome! If you have a WPI student, it's just a short drive up the road.
Excellent 9.0
Pros: Location, nice renovations
Cons: No complaints
Okay 4.0
Pros: Front desk staff was accommodating.
Cons: Needed to move room due to sagging mattress. Second room AC squealed all night. Maintenance fixed squeal but temperature did not work. Hair dryer had hair in it from previous guests. Pool was extremely small and green.
Good 7.0
Pros: Front desk service.
Cons: Everything was alright.
Excellent 10.0
Pros: It was nice and clean, the cleaning lady was very helpful when we needed more towels. Plus the price was right. I would stay again.
Cons: Everything was great.
Excellent 8.0
Pros: Good location, easy parking and friendly staff
Excellent 10.0
Pros: Clean, quiet
Cons: Everything was great
Poor 1.0
Pros: Location and front desk
Cons: Dirty sheets full of urine and blood gross
Good 6.0
Pros: Good location
Cons: Room was tired. Cracked sink. Some stains on couch. Smelled like smoke. Sliding door of room above was very loud and disturbing. $10 to park?! Ridiculous. Breakfast was a muffin and nutragrain bar.
Mediocre 2.0
Pros: Location
Cons: Asked for towels never delivered to a housekeeping staff, then when I called front desk they told me to go down. Plus breakfast was so cheap a nutritional bar, a danish, and water in a bag. A sandwich would have been better specially having my 4 year old.
Good 7.0
Pros: Locatiom
Cons: Is a great hotel. Don't feel as safe as I did in past.
Good 6.0
Pros: Location
Cons: Staff rude
Excellent 9.0
Pros: Convenience
Excellent 10.0
Pros: The staff was very friendly. Hotel was very clean and the beds were comfortable.
Excellent 9.0
Pros: Safety of cars
Cons: They said they charge for car parking. Though they didn't charge me for the 3 nights, I don't like it if they charge for parking.
Excellent 8.0
Pros: lobby area, and room were very pretty and clean
Cons: TV was poor quality and HDMI connection weren't working. no creamer, utensil were provided in the room.
Excellent 10.0
Cons: The bathroom floor was not clean. Had dirt spots and spots of something (not sure what).
Excellent 10.0
Pros: Hotel employee was courteous n friendly as well as hotel employee professional n kind at front desk
Cons: No
Excellent 10.0
Pros:  He’s AMAZING! All the staff is but my husband and my “go to guy”..
Good 6.0
Cons: No stopper tub for bath. Shower curtain too short to keep water from going on floor.
Okay 5.0
Pros: It seemed clean enough. The location was decent for where I needed to be the next day.
Cons: You have to pay $9 extra for parking. Everything felt old and dated: the clock radios were at least 10 years old - they had those cradles for gen 1 iPhones - no USB ports in the room. No free breakfast - $10 for eggs and coffee. Mattress was hard.Meh.
Good 6.0
Pros: The hotel was clean with good location
Cons: Most hotels provide free parking I thought it was ridiculous 9 dollar a night Parking. Also I travel to worcester frequently and that was the first time for nine dollar charge
Okay 5.4
Pros: It was an ok place to spend the night, but I will look for a different place if I ever return to that town.
Cons: Staff were not very helpful and the rooms need TLC.
Poor 1.0
Cons: I had a confirmation for two queen beds and our room had one bed and a sofa bed. The desk clerk had nothing else to offer and was very unpleasant so we asked for a refund and left.
Poor 1.0
Pros: nothing
Cons: very noisy patrons, they could not control the kids sport teams practicing in hallways at all hours.
Good 7.0
Pros: Very clean and staff very welcoming. 12 checkout is pretty good too
Mediocre 2.0
Pros: Knowing I won't be going back to that hotel. Slightly overpriced for what you get !!
Cons: The fact that you did not offer coffee in the morning for free I had to pay for I'll go out for it that's very sad for all tell that charges $--- plus a night I can stay at a lower class hotel and feel more welcome !!
Okay 5.0
Pros: Location and coffee shop
Cons: King sized bed had dangerous mattress supports sticking out. The bed was very high and one could get seriously hurt on those things
Good 7.4
Pros: Recently updated rooms.
Cons: Paying for parking that used to be free.
Okay 5.0
Pros: The hotel was really nice and clean , the staff were great very friendly and helpful.
Cons: There is one thing no hotel can account for and that is rude disrespectful people.The room above us were practicing gymnastics until 11:30 and then once the bars closed there were groups of intoxicated youths in the hall yelling at each other.
Excellent 10.0
Pros: Welcoming, comfortable and convenient
Okay 5.1
Pros: The beds were comfortable
Cons: There was a screaming crying baby in the to right next door. They also had workers directly outside our window banging away in the roof at 7am working in construction. It was awful! We were up all night due to these and they would not give us a credit for being rudely awoken.
Excellent 10.0
Pros: The staff was friendly and the hotel was clean.
Cons: It wasn't pet friendly.
Good 6.0
Cons: Unfortunately we had to cancel but at the time of booking I was not told that If I cancelled would be charged the full amount of my room charge. I contacted the Courtyard in Worcester and they informed me that it was third party reservation and there was no refunds. The cancellation was due to an emergency operation on my wife after the operation she couldn't travel. I'm very disappointed with your organization not explaining this policy at time of booking. I plan on showing my displeasure by posting a review and comment on Face Book and Ripoff.com You can contact me with questions at sbraymer@aol.com
Courtyard by Marriott Worcester - Worcester
Rated no. 7
8.0
Excellent 8.0
Based on 283 reviews
Details
Reviews

Cleanliness
8.5
Comfort
9.5
Facilities
9.0
Location
9.5
Overall
9.0
Overall 8.5 Excellent
Based on 15 reviews
Cleanliness
8.5
Comfort
9.5
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
8.6

Excellent 10.0
Pros: It was Beautiful and relaxing
Excellent 8.0
Pros: Very friendly and helpful staff. Everyone taking COVID precautions.
Cons: The parking lot is PAID parking, $10 overnight for guests. I didn't know this before booking. You can park on the street though. The signs on-street say two hours but the staff said longer was fine.
Okay 5.0
Pros: Excellent breakfast. Friendly desk staff.
Cons: Sink stopper hard to work. Shower temperature would not stay even. Hair dryer outlet hard to use.
Excellent 10.0
Pros: Everything worked out.
Cons: Not applicable
Excellent 9.6
Pros: The setup is great. The pool was great. Their flexibility was excellent
Cons: Rooms could be bigger
Excellent 8.0
Pros: Location and cleanliness. The staff was very pleasant as well.
Cons: The combination bathroom/closet door design is a bit quirky. The pool was out of order when we were thinking of using it.
Mediocre 3.0
Pros: Nice place. Breakfast was good
Cons: We could not get any sleep because people above us were clomping around on the floor all night. You need thicker carpets or padding and less rude guests. $--- later. No sleep and a five hour ride back to Philly ....not fun
Excellent 9.0
Pros: Clean & new. Breakfast! Reasonable cost. Helpful staff.
Excellent 10.0
Pros: This is the nicest Hampton Inn I have stayed in.
Excellent 10.0
Pros: Large spacious rooms. Clean. Excellent breakfast.
Excellent 8.5
Pros: Newer hotel; modern-looking rooms that were fresh-looking instead of dated. Very comfortable bed. Nice bathroom.
Cons: Parking lot was small and crowded; had to park closer to hotel next door as it was the only spot left by the time we arrived at 10 pm.
Excellent 8.0
Pros: A very elegant hotel.
Cons: The bathroom had a smell of mildew.
Excellent 10.0
Pros: Friendly staff! And cleanliness
Cons: Room was a bit small for two people
Hampton Inn & Suites-Worcester,MA - Worcester
Rated no. 8
8.5
Excellent 8.5
Based on 15 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
8.6
Location
8.7
Overall
8.6
Overall 7.9 Good
Based on 484 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.6
Location
8.7
Overall
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.2
Comfort
8.2
Location
8.4
Services
7.9
Staff
8.7
Cleanliness
8.6
Comfort
7.3
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
9.3
Comfort
9.0
Facilities
8.0
Location
8.6
Overall
9.3
Cleanliness
8.6
Comfort
8.6
Location
8.7
Overall
6.5
Services
8.2
Cleanliness
8.8
Comfort
8.7
Facilities
9.3
Location
9.0
Overall
9.2
Cleanliness
8.6
Comfort
8.4
Facilities
8.2
Location
8.8
Overall
8.2
Cleanliness
8.3
Comfort
8.2
Location
8.9
Services
8.0
Staff
8.3

Good 6.0
Not bad. But over priced for what it is. Good reastraunt on site. Staff in hotel and reastraunt were great. Room was OK. Outdated. Bed was good. Pillows were a bit soft and small for me. But that is just preference. Bathroom painting has small amount of mold on it. Clocks were all on the wrong time. Decor was oddly old looking. But all and all not bad. Just seemed steep on the price for an outdated hotel. But no real complaints.
Good 6.8
Next to DCU is convenient, but parking across the street is not safe at night. Confusing 2nd floor mix of rooms and meeting center.
Good 6.0
Pros: Parking garage
Cons: Loudness of other guests at night
Excellent 8.0
Pros: quiet, comfortable rooms! I liked how there was an Unos restaurant attached to the building for easy access. they validate parking which was a plus!
Cons: I did not like that the parking garage was across the street with no indoor access directly to the property.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Close to the Palladium where we were headed for a show and had lots of restaurants in walking distance.
Poor 1.0
Pros: The price that I booked it at. I did not get that price they charge me full price I still have not gotten a refund
Cons: They overcharged me extremely. I¿m still waiting for this to be resolved they owe me for one night did they charge me full price for that was supposed to be comped because of the train noise the night before that I didn¿t sleep at all not at all
Excellent 9.0
Pros: served it¿s purpose.
Cons: it was fine
Good 7.0
Cons: You had to pay to park. Does not say that anywhere on their website
Good 6.0
Pros: Location was okay
Cons: Parking was in a lot across the street and billed separately. Breakfast was not included with the room.
Good 7.0
Pros: The location to restaurants wise prime.
Cons: The quality of mattress and pillows was poor, very very soft.
Mediocre 2.0
Pros: The catering sales person Hotel employee was very easy to work with and was there to address any questions.
Cons: When we checked in the woman was terrible, never made I contact made me feel like I was a bother to her. The hotel was dirty the bed covers were dirty that I just gave them back to the housekeeper. The air conditioner made noises and no fitted sheet
Mediocre 3.0
Cons: Room smelled like someone had been smoking in it not too long ago. booked room for three people and towels for just too. Front desk offered to move us. 11:30 PM, driving all day, just not the energy to go get another key and haul luggage to a new room. I
Excellent 8.0
Pros: The front office supervening staff practiced superb customer service on our arrival: friendly, thoughtful and proactive.
Cons: The room was updated, modern and clean. The only issue was the mattress and pillows were too soft.
Excellent 10.0
Pros: The hotel was exceptionally clean and staff were attentive and friendly.
Excellent 9.0
Pros: Staff, front desk was extremely helpful and provides great advice.
Cons: Nope
Excellent 9.0
Pros: Staff was very friendly and helpful
Cons: A little noisy but our room was by the elevator
Good 6.0
Not worth it.
Excellent 9.0
Pros: Always clean, awesome customer service with staff & in a great location of Worcester..
Cons: I love their breakfast but of course due to Covid the breakfast option is no longer available so I was little disappointed.. But we end up ordering a nice breakfast to be delivered..
Mediocre 3.0
Pros: The staff was friendly and accommodating and the room was as requested
Cons: The room was filthy. The toilet was clearly not cleaned and the sheets were clearly not changed on one of the beds nor was the room vacuumed. There was no breakfast as stated would be included and there was a charge to park.
Excellent 10.0
We are having funeral for my brother and I was satisfied with ever Thing with the accommodations
Excellent 10.0
Pros: Easy access to the highways
Cons: Lack of handicap parking
Okay 4.0
Pros: Cleaniness
Cons: Parking was charged Small room
Good 6.0
Pros: Location
Cons: Housekeeping knocked on our door at 8:25 am Saturday morning
Okay 4.0
Pros: Good location
Cons: Too expensive. Room was dark and loud. Fridge kept turning on and making noise and could hear police sirens all night
Good 7.0
Pros: The breakfast along with the waiters/waitresses were amazing.
Cons: The room and bathroom was not cleaned appropriately and bottled waters were opened/used, cleaning staff needs to be more attentive, very surprised as I have stayed at this location several times, will need to seek for a new place when visiting family.
Excellent 9.0
Pros: Clean and comfortable. Located close to mechanics hall and DCU center.
Cons: Parking cost $12 and garage was across the street, so slightly inconvenient for moving luggage. Also walls were paper thin and I could clearly hear my neighbors in the adjoining room at 7am.
Okay 5.0
Pros: The check in was easy and friendly.
Cons: I stay at a beautiful Hilton yearly in South Carolina- so I was a little surprised that this location was not up to the same standard. My room felt a little run down.
Excellent 10.0
Pros: They held my bags for me while I waited for me bus.
Cons: Nah
Okay 5.0
Cons: The front desk staff who checked us in was unfortunately rude but everyone else was very pleasant and professional
Excellent 9.0
Cons: Parking is not ideal. Is across the street from the hotel. The street is busy and is difficult to cross with your luggage
Okay 5.0
Pros: Nice lobby
Cons: A bottle of water was three dollars in the room, park I,g was twelve dollars across the street, no complimentary breakfast and there was a pounding till after 9pm heard throughout the floors, building a dance floor they said, should have been done earlier
Okay 5.0
Pros: The ambiance, room, and front desk staff.
Cons: The noise. I understand this hotel is on a main street but we were on the 7th floor. The street noise sounded like we had our bed on the sidewalk. Also slamming of doors in rooms. Door closers would help this immensely.
Good 6.0
Pros: Closeness to venue of concert
Cons: Customer service was rude on the phone when we called to let them know their WiFi is very unsecured. They cared more about themselves then customer. Us.
Okay 4.0
Pros: Good location for walking to Worcester events.
Cons: There were many drunken young men in the room next to us shouting and laughing until about 2 am. Walls are very thin. Room looked recently updated, but still had a run-down feel. There were room service dishes left outside an adjacent door for 24 hrs.
Good 7.7
Pros: staff clean
Cons: NOISE all night in halls kids until 5 am police etc Wedding
Good 7.0
Pros: The hotel was clean and the staff was friendly.
Cons: The room was noisy because it was on the street side. The TV was very slow to change channels.
Mediocre 3.0
Cons: Beds were very hard. I thought breakfast was included but was $16 pp extra.
Mediocre 2.0
Pros: Decent location. Rooms were clean and bed was comfortable.
Cons: Someone tried to get in our room through the adjoining door. We notified the desk and they changed our room. They charge a $60 fee for incidentals and did not tell me. Parking is in a lot across the street and breakfast is $13 a person.
Good 7.0
Pros: The hotel was reasonably priced, and offered several amenities.
Cons: I did not know that I was going to have to pay separately for parking.
Excellent 10.0
Cons: I wish my room had had an outer curtain so I could push the heavy one aside during the day without feeling exposed. Also as a single woman I was a bit concerned about how long it took for the door to close.
Okay 5.0
Cons: the bed was hard, had to park my truck across the street in a parking lot from the hotel. A/C/ was horrible
Okay 5.0
Pros: Nice location, parking garage across the street
Cons: Extremely noisy
Okay 5.7
Pros: The rooms were clean
Cons: Paid less at the Holiday Inn Express the week prior and received more - free breakfast, free parking. HIExpress rooms seemed more modern.
Okay 5.0
Pros: Clean, bed was comfortable
Cons: Hot tub and pool closed at night. So if you are out and want to enjoy amenities after returning from a night out or a long days work, you can't. Also, yes is not in the staff's vocabulary.
Good 6.0
Pros: The location to the conference center and to downtown.
Cons: Was not able to secure the federal business room rate, ended up paying double the rate.
Excellent 10.0
Pros: Great-clean etc. I would stay here again!
Cons: Only 2 tissues in bathroom!
Excellent 8.0
Pros: Well kept and clean. There were however, plenty of snacks and coffee and tea available
Cons: Breakfast wasn't free
Excellent 10.0
Pros: Very nice place, very nice people...would stay again.
Cons: No breakfast included
Excellent 8.5
Pros: Staff was very nice and professional. Facility was well kept
Cons: The mattress was uncomfortably soft. Woke up with a backache.
Good 6.6
Pros: Quietness
Cons: Work in progress
Hilton Garden Inn Worcester - Worcester
Rated no. 9
7.9
Good 7.9
Based on 484 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
9.7
Location
8.3
Overall
9.0
Overall 7.5 Good
Based on 294 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
9.7
Location
8.3
Overall
9.0
Cleanliness
7.6
Comfort
7.5
Location
7.7
Services
7.1
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
10.0
Overall
8.6
Cleanliness
7.7
Comfort
7.8
Location
8.4
Services
7.4
Staff
8.4
Cleanliness
7.9
Comfort
7.6
Location
7.9
Services
7.4
Staff
8.1
Cleanliness
8.2
Comfort
8.2
Facilities
10.0
Location
8.4
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Location
8.5
Services
7.6
Staff
8.7

Okay 5.0
Pros: We needed an inexpensive place to stay for one night in Westborough. The Inn did the job.
Cons: The room could have been cleaner. I found an empty mini-vodka bottle under the bed. It wasn't ours...
Excellent 9.0
Pros: Staff was super generous and accommodating! I forgot a toiletry bag and they held it for me until I returned later that week! Thank you, thank you, thank you!!
Excellent 8.0
Pros: Friendly staff and close to downtown shops and restaurants
Cons: Decor outdated and furniture was worn and dirty.
Good 7.0
Pros: It was clean
Good 7.0
Pros: The hotel has a lovely, nice staff. Fine location for what we needed (between Boston and Worcester). The room was quiet and fine. It was a peaceful stay.
Cons: Not the cushiest place, and perhaps not the most spotless. Self-serve coffee in the lounge was a bit tricky to figure out, and no "regular" coffee, only flavors (ergh, not for me).
Poor 1.0
Pros: Nothing was good about it. Worst hotel ever you should take it off your site.
Cons: Worst hotel ever. I had to leave after I checked in. Sheets in the room where stuffed under the bed with human shit on them, big hole in wall with pipes coming out that are cut off. Worst hotel ever you should take it off your sight, still charged me. Sad
Poor 1.0
Cons: The only reason why I chose this hotel was that it was 3 star hotel on my route. I can give it only one star. Multiple hallway lights were out. Ceiling paint was peeled off on several places. Carpet was threadbare in some places. Breakfast was low quality
Excellent 8.4
The place was clean and family was cordial. Breakfast included? The breakfast was coffee only. The place has very basic items. Could use some improvements.
Excellent 9.0
Pros: Location
Cons: No
Excellent 10.0
Pros: very quiet, comfortable, clean, simple, nice facilities, good breakfast.
Excellent 9.0
Cons: There was no food or drink allowed in the rooms. All dining was to happen in the community kitchen.
Mediocre 3.0
Pros: It's location
Cons: This isNOT a Three Star Hotel. felt I was back in the 1950's. There was no elevator so I had to walk up three flights to my room with my bags! I have NEVER stayed ina Three Star Hotel that did not have an elevator!
Excellent 9.0
Pros: Friendly staff.
Excellent 10.0
Pros: I travel extensively and out of all the more known hotels I'd take this one over them all. Absolutely the most comfortable bed, and with the stress of work and traveling a good night's sleep is critical. Nice place too, reminds me of staying at a relatives or something. Two thumbs up.
Cons: Shower drain was a little clogged.
Excellent 10.0
Pros: The breakfast
Cons: Stairs but it goes with the region
Excellent 10.0
Pros: Great alternative to big box hotels - and unlike a big box hotel the staff is authentic. Very convenient for me to get to work locale. Will do it again next year when my work brings me back to Westborough.
Excellent 10.0
Pros: Staff were great. Wonderful homey facility.
Good 7.0
Pros: We really enjoyed the friendly service and great facilities. The complementary continental breakfast and free coffee/tea/cocoa were great.
Cons: The only thing that we did not like was that our mattress was very firm - it would have been great just to have a mattress pad to soften it a bit, maybe a memory foam one?
Excellent 9.0
Pros: Location - in the middle of a little town with lots of restaurants in walking distance Room, parking, internet, breakfast - everything as expected; good alternative to big box chain hotels.
Cons: Sports equipment needs upgrade - exercise bikes are ancient.
Excellent 8.8
Pros: Quiet, quaint, homey, convenient to center of cute town. Nothing fancy, but clean, comfortable, quiet, with a courteous staff. Free breakfast offered a good selection.
Excellent 8.0
Pros: Friendly staff, good overall service.
Excellent 10.0
Pros: The staff and location.
Excellent 9.7
Pros: Beautiful and family oriented place. Very Quiet and staff was extremely pleasant.
Cons: There was a sign that said there was coffee from 6am to 10pm. This was not the case. I missed breakfast but figured I could still get coffee on my way out, but the employee there at the time said that they dont offer coffee all day. Only at breakfast because of financial reasons. So i was pretty bummed out about that.
Excellent 9.1
Pros: their service of their owners and people - they were very accomodating and helpful
Westborough Inn - Westborough
Rated no. 10
7.5
Good 7.5
Based on 294 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.8
Facilities
8.3
Food
3.0
Location
8.4
Overall 7.3 Good
Based on 444 reviews
Cleanliness
7.7
Comfort
7.8
Facilities
8.3
Food
3.0
Location
8.4
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
7.6
Cleanliness
7.3
Comfort
7.4
Location
8.3
Services
6.7
Staff
7.8
Cleanliness
8.6
Comfort
8.6
Facilities
8.3
Food
3.0
Location
9.2
Cleanliness
7.9
Comfort
7.8
Location
8.4
Services
7.3
Staff
8.4
Cleanliness
7.8
Comfort
7.9
Location
8.7
Services
7.5
Staff
8.2
Cleanliness
7.7
Comfort
7.7
Facilities
7.7
Location
8.3
Overall
7.7
Cleanliness
7.8
Comfort
7.7
Location
8.4
Services
7.4
Staff
8.4

Mediocre 3.0
Pros: location
Cons: couldnt get past the overwhelming smell of marijuana when we got off the elevator. It was all the way down the hall and into our room strong enough to burn my husband and my nostrils. just couldnt fet past it
Good 7.0
Pros: breakfast
Cons: no
Excellent 8.0
Pros: In the Breakfast Room, the lightning isn't to good especially for us who wear glasses, but it was enjoyable
Cons: n/a
Excellent 10.0
Pros: Great location for exploring Worcester.
Good 7.0
Pros: breakfast
Mediocre 3.0
Pros: Breakfast bar.
Cons: Poor maintenance in our room.
Poor 1.0
Pros: Parking
Cons: I had to switch my room 3 times due to being dirty or smelling of cigarettes. There was an overdose across the hall from me and drug addicts outside blocking exits. The hotel charged me twice and staff were rude
Okay 5.0
Pros: Location was great and great restaurants within walking distance
Cons: The room had no remote for the TV. I had one hand towel, no soap of any kind, and breakfast was supposed to be served between 6-10 and actual food didn¿t come out til 730 and was done around 9. The vending machines had almost nothing in it.
Good 6.0
Pros: Staff
Cons: My room has no AC, they had to move me, all the appliances were disconnected from outlets¿They only clean people¿s rooms if you stay more than a week??? They had no small garbage bags for the waste baskets?!? SHOWER HEAD PLACED ON THE SIDE WALL? F
Excellent 10.0
Pros: From the moment I walked in the front door all the help I got from the front desk Stephanie was the greatest she really cares for The guess she did a great job
Cons: The only thing missing is the continental breakfast but I understand because of the pandemic they cannot offer that
Mediocre 2.0
Cons: Not clean, lots of broken things, no supplies, broken exercise equipment, not professional at all
Excellent 8.0
Pros: Good service and location
Cons: Cleanliness breakfast
Excellent 10.0
Pros: The clerk at the service desk was friendly and nice.
Excellent 9.0
Pros: For the most part it was quiet
Cons: The shower was a little dirty and I’m not sure how clean the sheets were
Poor 1.0
Pros: Nothing had to get movied 3 times and the last room the toilit still didnt flush first two rooms tv and ac broken
Cons: I didnt like everything about the place
Poor 1.0
Pros: ........
Cons: room was not clean at all had to ask to switch rooms.So many questionable people staying there. Saw one man constantly going in and out of the building looking for drugs. A group of drug addicts were at the side of the building smoking. Do not go here!
Good 6.0
Pros: The convenience of location to where i needed to be
Cons: The inconsistency between staff members was very frustrating. If there is a policy not to accept certain debit cards then all the staff should uphold this rule.
Excellent 10.0
Pros: The laid back atmosphere
Cons: The inconsistency St check in
Excellent 8.0
Pros: This hotel was in a good location for the swim meet I was in town to watch.
Cons: The bathroom was not as clean as I would expect it to be.
Excellent 9.0
Pros: Very clean
Okay 4.0
Cons: The shower had not been cleaned. It had a used soap bar and leftover shampoo.
Mediocre 3.0
Pros: Comfortable bed and pillow
Cons: dirty bathroom walls (large number of toothpaste splatters), sink that didn't drain well, hair in shower, shower curtain that was cheap and wouldn't stay closed for even half of the shower width, no water in the fitness room, dusty fitness room.
Excellent 9.0
Pros: Staff was all very helpful and made us feel very welcome. This was our second visit and we will certainly plan on a stay here when we are in the area again. Would recommend to a friend or family.
Cons: Can't think of anything.
Mediocre 3.2
Two night stay -broken elevator, tiny bathroom in need of repair, uncomfortably hard mattress, asked twice for fresh batteries for non working TV remote, never got them. Asked for extra towels never got them. The next morning-Asked maid to please replace used towels, then we left for 12 hours, came back to wet towels and no replacements. And to top it all off a cold (hot) breakfast one morning and non existent hot breakfast the next. All this for $190 per night :(((
Good 6.5
First room I got the keys for wasn't cleaned. Dirty linen was still on the floor. The second room that I got a key for would not open the door. Finally at the third attempt I was able to get into my room. There appeared to be only one staff member on for the whole hotel when I checked in. The product that you use to mop your floors is very sticky and I felt like my shoes had suction cups attached to them every time I took a step. Ran out of sausage for the breakfast next morning and nobody ever replinished them. The location was great but I was dissapointed.
Excellent 10.0
Pros: Great place to stay for price. Breakfast was good and in general an overall great experience! Close to union station and walkable restaurants.
Excellent 8.0
Pros: It's location and the free breakfast. We were on a road trip. It was great to stop close to the highway and get something to eat right where we stayed before getting back in the road.
Cons: The mirror in the bathroom was not clean. Previous guest drew a smiley face in the steam and it was still there when I showered.
Excellent 9.0
Pros: Location, breakfast
Cons: Not spotlessly clean, but more than clean enough
Excellent 10.0
Pros: The bed was nice, clean and comfortable and the room was big and spacious. The breakfast options were good, but there weren’t any vegetarian options. You must have fruit, but I was glad that there was yogurt available.
Cons: The toilet paper dispenser was about to come off the wall because of the hinderance of the extra toilet paper behind it. Place the extra with the amenities and not behind the paper for use. The curtains were only covering a third of the window, which should be complete black out curtains and not half way covers. The microwave in the breakfast room was too small and unclean.
Good 7.0
Pros: Location
Cons: Although prepaid including fees and taxes, received $49.22 Visa charge. Called but no resolution to date.
Good 7.0
Pros: The hotel was clean and served my families needs
Cons: The breakfast was minimal
Mediocre 2.0
Pros: Was available.
Cons: Needs many repairs and updates.
Okay 5.0
Cons: Room was in borderline condition (TV was non-functional and askew, HVAC was damaged, etc.)
Good 7.0
Pros: Breakfast was Good, good varieties and we'll prepared.
Cons: A/C was noisy. Could not sleep with the A/C on.
Poor 1.0
Cons: Had no hot water for over an hour. Had to bring it to their attention. Never got contacted by staff or manager when problem was fixed. Manager wouldn't move our room as requested.
Okay 5.0
Pros: Location
Cons: We were shocked to find a mouse in our room on the second day. The front desk was responsive and moved us into another room. A little scary for our little one
Excellent 9.7
Pros: Breakfast room was large and well stocked. Good restaurant within walking distance. Room was large, clean and comfortable.
Okay 5.0
Pros: Good location
Cons: Small rooms, and I could not connect to their WIFI there, however they did give me a discount because the wifi did not work in my room.
Excellent 8.0
Pros: This is my third stay at this hotel. The hotel has free parking, a decent breakfast (included with stay), and is right next to a Starbucks and 99 (great steak tips). The rooms are clean and and staff have always been polite. The in-room mini fridge is large enough to be useful; although I do wish there were a microwave in the room as well. The Keurig in the room allows someone to come prepared with their own K-cups rather than rely on the Diedrich Coffee "Morning Edition Blend." (
Cons: I think they need to step up their maintenance / room inspections. This trip the shower curtain rod was not fully secured to the wall -- screws were loose -- so the shower curtain wouldn't stay closed; it kept sliding down because the center of the rod was hanging lower than the ends. The clock radio also was randomly making noises (buzzing sounds) even when turned off. The noise was rather regular, so housekeeping should have noticed it while cleaning the room. Other than that everything was great.
Excellent 9.4
Pros: My stay was absolutely worth every penny. My room was clean, comfortable, quite warm (since it was in the negatives). I could stay they for more than just a night if needed.
Cons: I did not like the fact that the receptionist at the front desk when asking for my card for incidentals, she failed to explain the $50 fee that was taken out of my account. I would've have been perfectly content with the fee if I was told about it when checking in. Although my room was perfect, I feel the curtains do not do justice in terms of privacy for I can see outside to the front of the hotel.
Excellent 10.0
Pros: The rooms were spacious and comfortable. Everyone i encountered at the hotel was friendly. Our housekeeper Roxi was very nice.
Good 6.5
Pros: The bed was soft, the room was clean. They had a nice business room. The location is good if you want Worcester downtown.
Cons: The walls aren't very sound proof, all night we heard doors slamming (they slam really hard whether you want them too or not). I could hear every word of the argument in the room next to me. The breakfast wasn't very good, the coffee was okay but what do you want for free.
Good 6.5
Cons: The toilet rocked around when you sit on it, the shower valve was leaking at a good pace.
Excellent 10.0
Pros: The staff was incredibly pleasant and helpful, room was clean and very nice and the breakfast was great! I would most certainly stay again. We were in town for a concert and the venue was within walking distance. Super easy!
Holiday Inn Express Worcester - Worcester
Rated no. 11
7.3
Good 7.3
Based on 444 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.9
Facilities
6.0
Location
8.1
Overall
5.5
Overall 7.3 Good
Based on 268 reviews
Cleanliness
7.8
Comfort
7.9
Facilities
6.0
Location
8.1
Overall
5.5
Cleanliness
8.0
Location
10.0
Overall
8.0
Staff
6.0
Value for money
8.0
Cleanliness
7.2
Comfort
7.2
Location
7.8
Services
6.7
Staff
7.4
Cleanliness
4.0
Comfort
6.0
Facilities
2.0
Location
4.0
Staff
2.0
Cleanliness
8.3
Comfort
8.7
Location
8.8
Overall
3.0
Services
8.2
Cleanliness
7.8
Comfort
7.5
Location
7.8
Services
6.9
Staff
7.2
Cleanliness
8.1
Comfort
8.0
Facilities
10.0
Location
7.8
Services
8.0
Cleanliness
8.1
Comfort
8.2
Location
8.0
Services
8.2
Staff
8.3

Excellent 10.0
Pros: Friendly staff, good location and price, room was clean and midern
Cons: No negative feedback
Poor 1.0
Pros: The staff was helpful
Cons: The room was dirty and dusty. The floor was extremely sticky. Bathroom was unpleasant and there were spiders crawling in the shower.
Excellent 10.0
Pros: Cute little kicthen and setup
Cons: It seemed like a lot of weirdos stay there
Mediocre 3.2
Don’t worry about this hotel, they won’t be able to find your reservation, then they’ll check you in under someone else’s name with their credit card. You can clearly trust them with your card info. Oh and when you get to your room and it’s completely wrong and under the wrong name, they’ll just tell you that’s fine and we’ll just check you out. They’ll also tell you the wrong date when the manager is working, rip the schedule off the wall just to show you. When you question their condescending attitude, they’ll tell you the manager told them to do it. OH and to top that off, they don’t tell you till they get to the door that the elevator is out of order, so if you’re in a wheel chair, tough luck, you don’t have a room, “we wouldn’t be able to accommodate them” is what I was told. Got a 3rd floor room, to carry my bag up to with a bad back. All this, and their answer is, we’ll if you’re around tomorrow, we can give you a free room. Do not ever rent from this joke of an establishment, spent the extra money somewhere else, and save the head ache. I will be calling the manager Monday….
Okay 5.0
Pros: The Kitchen
Cons: There were obvious repairs that needed to be taken care of, there was no cookware for the kitchen, gym and pool closed still.
Excellent 10.0
Pros: The staff members were incredibly helpful and friendly and went above and beyond. Also, the suite we had was spacious and had pretty much everything we needed. The beds were comfortable as well, and everything was clean. Great value for the money!
Cons: The people above us were incredibly loud. However, the front desk staff asked them to keep it down when I reported the issue, and then there weren't any problems after that.
Good 7.0
Pros: Location to the hospital
Cons: Smoking weed,someone coming in at 1am banging around like they were tearing the place down. Need automatic doors in front to assist with moving in you have to maneuver the heavy cart with all your things and open door while struggling to get through 2sets of doors.There were no dresser like that shown on pictures.pulled back sheets and the mattress cover was stained.
Excellent 10.0
Pros: The staff was great
Cons: No
Excellent 9.0
Pros: It was clean and quiet!
Cons: N/A
Good 6.0
Pros: I liked how they have everything we need
Cons: Kids were banging on our door. We were in room 106 and they kept banging. The bath tub was broken and a little bit dirty
Poor 1.0
Cons: Bathroom was not cleaned and it was full of hair and carpet in the living room was full of dog hairs
Excellent 10.0
Pros: The staff were friendly, the hotel was quiet and comfortable. Really warming experience.
Cons: there was nothing.
Excellent 9.0
Pros: I love the fact it has a fridge a stove it's possible clean affordable all of the above just a great place to stay.
Cons: Nothing
Excellent 10.0
Pros: Comfortable and safe
Cons: N/A
Excellent 10.0
Pros: The low price for a great room with a full kitchen. Perfect for work!
Excellent 9.0
Pros: Large room, mini kitchen with apartment sized refrigerator.
Excellent 10.0
Pros: Very clean common areas due to the maintenance guys doing a great job.
Cons: Yes
Excellent 10.0
Pros: The nice, Mexican cleaning woman. Very polite and curtiose, unlike the other cleaninng woman here.
Cons: The Worst WiFi ever. Even if you pay for upgrade to 4-6 mps. It took 8 hrs to download a simple Apple update for the new "Big Sur."
Excellent 10.0
Pros: Staff
Excellent 10.0
Pros: Maintenance man.
Cons: Old beds and furniture.
Excellent 8.0
Only Con is breakfast is very limited and for very short duration.
Poor 1.0
Pros: nothing to like , poor cleaning , and staff need some training
Cons: cleaning , staff are not friendly
Good 7.0
Pros: The location is convenient, and its very clean. Very roomy, and worth the pay.
Cons: There was quite a bit of weird incident that happened. Which made me felt a bit uneasy. Overalls not a bad place.
Mediocre 2.0
Pros: The staff are very helpful and friendly too. I had to give a low rating due to the manager Not falling into the same category as far as how he interacts and teats the guests and employees.
Cons: Many guests and I agree the new manager ruined the nice vibe this place once had when ran by the in-house staff!
Poor 1.0
Cons: The manager is just a unhappy, miserable person with the personality of a snail. Staff and long term guests can not believe he was hired to ruin the nice atmosphere that was once here?
Poor 1.0
Pros: Knowing the rude,disrespectful new Manager is being let go soon for the unemployment line. Due to the fact that staff and resident/guests have all complained with reason over the mistake of bringing in some outsider who know nothing about Hospitality
Cons: Hard old beds!
Poor 1.0
Pros: Knowing the new manager will be terminated soon due guests and staff complaints.
Cons: New manager has made the whole atmosphere here negative. Employees and guest have complained to have him removed. It "was" ran by a professional insider who is liked by all. Just a new liability. Not a asset to the daily operations!
Mediocre 2.0
Cons: Old, hard beds.
Poor 1.0
Cons: Terrible beds. Very old, worn out mattresses. Need replacements ASAP!
Poor 1.0
Cons: No Free breakfast as advertised. Again!
Mediocre 2.0
Pros: Lost weight due to no breakfast available.
Cons: Management can not keep oatmeal stocked for a half booked hotel.
Poor 1.0
Cons: The new MGR. does not know how to run the staff correctly nor able to deal with the public in a proper, professional manor.
Poor 1.0
Pros: How the staff and long term guestds still try to keep the happy, positive atmosphere that was always here before Corporate hired a outside liability. Not an asset A clueless MGR. Most due to his negative, at times disrespectful comments to guest & staff.
Cons: The disrespectful Manager. The fact that corporate didn't consider to hire some inside long time, dedicated location workers like one of the supervisors?
Okay 5.0
Pros: The staff is helpful.
Cons: Saying they have breakfast when it is only It's coffee and oatmeal packets considerd breakfast.
Mediocre 3.0
Pros: Close to U-Mass hospital Worcester
Cons: New manager is far from a people person. The supervisor is a nice, friendly hands on people person that gets things done. He should be the new MGR?? Low staff rating due to unfriendly Manager.
Good 7.0
Pros: The Hot lint filled air from the hotels commercial laundry vent blowing on the parked cars resulting in Free snow removal from my auto after a winter storm! Engineering gone wild?
Cons: No free breakfast. Only coffee & tea
Mediocre 3.0
Pros: location
Cons: Woman at front desk at check in made us feel like we were bothering her or something? No smile. Our room smelled like the smoke, rust and grease on the oven vent. (Fan/light) We both woke with back pains due to horrible mattresses!
Mediocre 3.0
Pros: Some of the Staff.
Cons: Only Small cups for coffee and hot cereal. No budget for guest necessities. Cheap everything!
Okay 4.0
Pros: Price
Cons: Small coffee cups only due to cheap budget by E.S.A. Management.
Okay 4.0
Pros: Day Staff is very helpful.
Cons: Old hard beds and kitchen appliances. Temp. help does not care about cleaning well? They need more full time house keepers!
Okay 5.0
Pros: Day Staff
Cons: Old, hard beds!
Good 6.0
Pros: The Staff
Cons: Cheap linens and towels with very slow Internet
Okay 4.0
Pros: Location
Cons: WiFi is slow and weak!
Mediocre 3.0
Pros: The area.
Cons: The white sheets and towels are not bleach cleaned. Dirty,smelly towels, sheets.
Mediocre 2.0
Pros: Location
Cons: No Free breakfast as advertised?
Good 7.0
Pros: Great sized room to relax in and be able to all move around. Loved having the full kitchen to be able to make our own food to save money
Cons: Front lobby had a strange smell, Skinky elevator and hallways. The room was fine though. The grab and go breakfast was disappointing. I thought at least bagels and bread to toast and juice. Kids don't drink coffee and tea. Mine can't have hot choc
Okay 5.0
Pros: Friendly check-in, ample parking, adequate wi-fi, on site laundry, quiet during the week.
Cons: Poorly lit side entrance, dry-cleaning type chemical smell in room, ice trays in rooms/no ice machines (other's fingers in trays=no ice for me), free breakfast is just packets of instant oatmeal, granola bars, and packaged chocolate muffins and coffee
Okay 4.0
Pros: Only the price was good.
Cons: No coffee or coffee-maker in the room, No room-service in the morning, and I had to bring my own dirty towels down to the front desk for new ones.
Okay 4.0
Pros: The staff encountered were very nice.
Cons: THE BED! OMG, it has been a long time since I slept on such an uncomfortable mattress!
Okay 5.0
Pros: The front desk staff is especially helpful.
Cons: The room was quite noisy. Could hear people walking upstairs, in the hallway and outside.
Mediocre 2.0
Pros: It was in a convenient location
Cons: filthy room was not changed until the next day due to no manager. Itinerary was wrong . Clean towels were not available key stopped working twice. Cleaning staff started a fight when we asked that they come back later. A car was broken into overni
Good 6.0
Pros: Price
Cons: Towels / breakfast selection
Mediocre 3.0
Pros: This hotel was not characterized accurately. This is NOT a Hampton Inn level hotel as noted on your website. Has I not paid only $'--- for this place I would have been very upset. The staff was accommodating.
Cons: The "breakfast" was a "grab and go" only and very limited. The rooms were below average for a 2.5 star hotel. You have to go and buy your own ice at a McDonald's down the road. the sleeper sofa was full of crumbs from previous occupants.
Good 7.0
Pros: Location was 12 miles from my work task.
Cons: Everything was fine
Good 7.0
Pros: Liked the exercise room. Staff is excellent
Cons: Could fix the door to the exericise room and add some disinfectant wipes to clean the equipment.
Good 7.0
Pros: I love staying at extended stay because it is usually quiet and well located for my work.
Cons: Unusual dumpster pick up very early in the morning. Woke me up out of a deep sleep. Annoying.
Good 7.0
Pros: Nice sized room, with kitchenette
Good 7.0
Pros: Proximity to the place I Inge d to go
Cons: Breakfast is not much of a breakfast, only coffee and muffins
Mediocre 3.3
Pros: nice location
Cons: needs new carpets/ and up dated
Excellent 9.3
Pros: Kitchen, bed
Cons: No shampoo in room.

Cleanliness
7.6
Comfort
7.6
Facilities
7.6
Location
7.6
Overall
6.6
Overall 7.5 Good
Based on 6 reviews
Cleanliness
7.6
Comfort
7.6
Facilities
7.6
Location
7.6
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.6
Comfort
6.6
Facilities
6.6
Location
6.6
Overall
4.6

Okay 4.0
Pros: convenient to where i needed to be, pretty cheap digs all and all. But the place was trashed.
Cons: Place is badly run down. Paint is scratched everywhere, floor tiles broken, elevator walls formica is torn and the whole front port cochere was taped off because something damaged one of the support posts. Frankly the franchise should pull its name this is bad advertising. The air cooler/heater in my room lost its air flow filters and you could just see gobs of dust piled up in the ducting. And the bathroom door gets stuck on a high point in the bathroom floor.
Good 7.0
Pros: Staff is friendly and helpful. Rooms are fairly clean and spacious. Conveniently located.
Cons: Bed slides all over the place. Very noisy at night. Not many places to put your belongings.
Poor 1.0
Pros: When I left!!!!
Cons: I was booked from a Saturday to Wednesday. First day I got there. Completely unpacked, then the TV didn't work. They moved me to another room. Roaches in the room, walls all had holes and writing on them. Vent cover in bathroom was on a shelf in the bedroom. Both rooms I was in, you can tell both those doors were kicked in. The wooden door jams were all cracked and they just reposition the sliding lock to have the screws hit wood on both sides of the crack. Burn holes in sheets and blankets. On Tuesday night my car was hit while parked. Manager wouldn't give me video of accident nor Motel 6's insurance information. Tuesday night I had asked the front desk clerk that with this car accident and trying to get things done with the insurance companies, I asked if I can check out later once I find a way to get home to VT. He said yes, yet the next morning the manager came pounding at the door at 11am, telling me I have one hour to vacate. What a way to treat your guests that was in need of some time to find a way home.
Mediocre 2.0
Pros: Staff was friendly.
Cons: Smelt like marijuana in the elevator. Everything was old and outdated.
Okay 4.0
Pros: Location on route 9.
Cons: The hotel bath shower did not have shampoo or conditioner. I have never seen this in any hotel stay before. They explained that they dont provide this. When did 3 ml of shampoo become a luxury item? No iron or iron board. Walls thin so you can hear next rooms phone conversations. Non smoking rooms are a privilege so you pay 10$more.
Excellent 8.2
Pros: beds very comfortable, need more and better pillows. Good shower. Overall, surprisingly a good experience.
Cons: Floors not mopped or swept daily. Need clean bags for ice bucket.
Excellent 8.0
Cons: the only drawback is, and this bugs me about a lot of motel/hotels, is that when I get back from my day's activities, i like chill out and watch TV for an hour or so before i go to sleep BUT there is no guide to tell me what is on so i have to channel surf...yeah yeah...i'm a big baby, but that's what i like to do.
Good 7.1
Cons: The elevator was old and dirty
Motel 6 Westborough Ma - Westborough
Rated no. 13
7.5
Good 7.5
Based on 6 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

The Sleigh Maker Inn Bed and Breakfast - Westborough
Rated no. 14
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.5
Facilities
3.3
Location
7.6
Overall
2.6
Overall 6.4 Good
Based on 223 reviews
Cleanliness
6.6
Comfort
6.5
Facilities
3.3
Location
7.6
Overall
2.6
Cleanliness
4.6
Comfort
5.4
Location
6.7
Services
5.4
Staff
6.3
Cleanliness
6.8
Comfort
6.4
Location
7.6
Services
6.3
Staff
7.6
Cleanliness
6.9
Comfort
6.9
Location
7.8
Services
5.6
Staff
7.5
Cleanliness
7.2
Comfort
7.1
Facilities
3.3
Location
8.0
Overall
2.6
Cleanliness
7.1
Comfort
7.8
Location
8.5
Services
7.3
Staff
7.8

Okay 5.0
Pros: Just coffee and muffins/snack bars for too short a time. Juice or fruit would help for a minimal breakfast bar. When no coffee is provided in the room, one expects it to be available in the lobby most of the time.
Cons: Difficult to find location--obsured by Hampton Inn. No signage at intersection. Very frustrating after long drive to have to search for actual building.. Poor breakfast. Needed at least fruit and juice. Longer time for breakfast. Was completely removed by 9:15 a,m, No coffee in room. No tissues in room. These are basics offered by other places even at economical rates.
Mediocre 3.0
Pros: nothing
Cons: The hotel is like a cheapskate. I made a reservation for a room with kichen. but I didn¿t find tablewares. nothing! there was no a case for soap. it is just a cheapest hotel for sleepers. I didn¿t recommend this hotel for everybody.
Poor 1.0
Pros: Checking out
Cons: Just checked in and can't wait to leave. NOISY!!!Party in the parking lot right outside of my room unill after midnight as I write this review. No help from management. Won't stay here again
Mediocre 2.0
Pros: I booked for a smoke-free room but the room I got smelt extremely with cigarettes. The bed linens also smelt of cigarettes. All my clothes smell of cigarettes.
Cons: Everything
Good 6.0
Pros: staff and location
Cons: I complained about guests drinking in the parking lot, but the management responded and put stop to it. No response yet to dirty carpets in the foyer and hallways.
Good 6.0
Pros: staff and location
Cons: dirty carpets
Good 7.0
Pros: location
Cons: dirty foyer and hallway carpets
Excellent 8.0
Pros: Location is great
Cons: stained carpets and people drinking n the parkinglot for hours was not comfortable.
Good 7.0
Pros: Location
Cons: No
Okay 4.0
Pros: Not much for the price charged
Cons: Halls were not vacuumed. Hand sanitizer stations were empty Swivel chair in room was broken and Stains on it. Morning coffee in large carafe was lukewarm and not good at all
Poor 1.0
Pros: Nothing
Cons: I think they are rooms for section 8 housing
Poor 1.0
Pros: Not a whole lot
Cons: Room had a bad smell. Hallway smelled like urine. Probably because of all the drug users. Also the coffee cup lids didn't fit the cups.
Okay 4.0
Pros: Location is ok
Cons: Facilities are poor
Excellent 10.0
Pros: It was nice and friendly.
Cons: It was a good experience.
Excellent 10.0
Pros: Cleanliness Check in and out fast
Excellent 9.0
Pros: Staff is amazing and friendly.
Cons: N/a
Okay 5.0
Pros: front desk lady was helpful
Cons: rrom had a strong odor that required me to find cleaning crew for a spray Cigarette burn in the sheet Toilet leaking and drain broken and ontop of shower
Okay 5.0
Pros: Convenient
Cons: Room did not have a microwave
Good 7.0
Pros: The staff at check in were very nice and friendly.
Cons: Had to ask for more coffee at 8 am, they had run out.
Excellent 9.0
Pros: Hotel has all required amenities and the staff was really helpful
Excellent 8.0
Pros: Location, cleanliness, convenience. Friendly helpful staff
Cons: No full size towels on the shower rack when I got out of the shower. I had to use hand towels to dry off. No hair dryers. I guess you have to ask for them now because guests steal them or break them. The shampoo and soap is a little substandard quality.
Excellent 10.0
Pros: staff is very friendly
Cons: not a real breakfast included just coffee and oat bars
Excellent 10.0
Pros: Quick service whether at the desk or via on-site services
Cons: Not the same as the other extended stay I stayed at 2 minutes away in regards to room amenities.
Okay 5.0
Pros: Right off the highway.
Cons: Room was supposed to have a queen sized bed. The bed was only a full size.
Excellent 8.0
Pros: Staff friendly, quick checkin and out, room clean, bed comfortable
Excellent 10.0
Pros: Staff was very nice and room was very clean.
Cons: Nothing.
Mediocre 3.0
Pros: Not a lot
Cons: No daily house keeping. Room smelled. Walls thin, constantly heard neighbors in thier room. Tv selection was poor, very few chanels.
Okay 5.0
Pros: Not much. The service was awful. Couldn’t get a room on the first floor and the parking lot was kind of empty so the hotel wasn’t full. No hangers to hang clothes in the room and had to ask for them. Bad experience all the way around. Contin
Cons: I asked for a 1st floor Rm. She said nothing on 1st floor. I get to my 3rd floor Rm and it wasn’t made up. Towels all over the bathroom and bed wasn’t made. I went back to get another Rm. I asked are you sure there are no 1st Floor rooms. Sh
Mediocre 2.0
Pros: I didn't like anything
Cons: Yes I didn't like that my room was dirty pillows had blood stains on them. Dirty bathroom. Dirty tub. I didn't sleep at all noisy all nite from banging above me and people walking by my room being loud all nite. I wasted ---dollars I'm not happy
Poor 1.0
Pros: The hotel was great! Unfortunately I booked 2 reservations on the same day, and had to wait from the 3rd of September to today to get my $--- refund. As a result I had to pay an extra $42 to the hotel because of the delay of my credit! Had topaycashMot
Cons: They charged. E an extra $42 to ck out, as I was not able to pay without a credit card! Had to go stay at another hotel for more $ for 3 days at $--- a night. More than the $--- that I was paying! I have plans to stay monthly if I'm offered some agoodd
Okay 4.0
Pros: Proximity to things I needed
Cons: Was not very clean. Hole in the wall. No counter space in bathroom and sink falling off the wall. No running water in kitchen.
Poor 1.0
Pros: Nothing we had to change room due to bed bugs
Cons: The bed bugs and the way the hotel handled it. They refused to reimburse me.
Mediocre 3.0
Pros: The location
Cons: The smell, the moldy shower curtain, urine on toilet, the lack of communication between staff
Mediocre 3.0
Pros: Had a bed to sleep in.
Cons: Doors slamming at all hours. Rude inexperienced staff. Runny sinks(not dripping, RUNNING). Horrible tv. No conditioner. No room service unless you stay 8 days. Staff not at desk @ checkout time. No comforter, basically provided a throw blanket.
Good 7.0
Cons: Noisy at night once
Good 7.0
Pros: Great staff. Nice location easy to get to. Right at the intersection of 495 and 9, easy to go East or West.
Cons: Breakfast could be much improved with choices like bagels. Rooms should have broiler oven.
Poor 1.0
Pros: Nothing
Cons: it was filthy and poorly maintained.
Mediocre 3.0
Pros: I like the location of this hotel.
Cons: Got to hotel very late at night. Very loud fridge kept us awake. Not very clean. Very noisy hotel. Can't call the front desk using phone in room. Had to walk to front desk to ask for late checkout.
Good 6.0
Pros: It was in a good location and was okay for a one night stay.
Cons: It didn't feel very clean because there was hair in the bath tub and on some of the towels. The breakfast is very light, grab and go just oatmeal granola bars and coffee.
Good 6.0
Pros: convenient location and rooms were nice
Cons: loud heavy doors banging constantly when closing
Good 6.0
Pros: Price
Cons: Room was decent. Public spaces such as hallways and stairs were dirty and never cleaned on the 3 days I was there.
Okay 5.0
Pros: The staff was very friendly.
Cons: Room is very dated, and the entire place needs to be freshened up. Even at $--- a night which is cheap it was a disappointment. Also there is no restaurant at the hotel, its an Irish bar a .25 mile away.
Poor 1.0
Pros: Front staff was nice
Cons: Asked a cleaning person for some paper to write with, he never came back. Toilet was never cleaned and the previous person had explosive diarrhea. I had to change rooms. Non-healthy breakfast. Room not cleaned unless I am there for 8 days.
Okay 4.0
Pros: Location
Cons: It was dirty. Housekeepers don't take any time to actually clean. Got my room and found pencil shaving in bathroom, dirt on walls & floor of bathtub, towels stained, bed sheets stained,juice box rapper next to table side & not even the hallways vacuumed.
Mediocre 3.0
Pros: Front desk clerk was very nice.
Cons: Was filthy. Smelled like an old ashtray. Someone had neglected to flush the toilet and was pee under the lid. Hair in the bathtub and something white and sticky on the bathroom floor. I asked to get a different room and was told that was sold out and
Okay 5.0
Pros: The front desk employees were very professional and extremely helpful.
Cons: The place can use an upgrade to the present day.
Poor 1.0
Pros: The room smelled musty, I was thier for 5 days, not once asked if I need room service.The free breakfast is a joke.
Poor 1.0
Pros: House cleaning staff
Cons: The front desk staff and the lack of professionalism and customer service.
Okay 5.0
Pros: The hotel was in a solid location for where I had to be that day.
Cons: The bathroom was not clean and there was a smell around the room.
Okay 5.0
Pros: Cheap. You get what you pay for. Don't expect anything exceptional.
Mediocre 2.0
Pros: Nothing
Cons: This place is awful. ick, yuck. at it's best it's a roof over your head. Stay someplace else.
Mediocre 2.0
Pros: Nothing
Cons: No good bedding.. request for double bed not honored
Mediocre 3.0
Pros: Easy check in. Good price for last minute booking.
Cons: I was informed when I checked in that it was a smoking room and the only one available. The room smelled terrible, but I had no other option at that point. I'm actually pretty frustrated that I wasn't notified when I booked.
Mediocre 2.0
Pros: Price
Cons: Lacked typical hotel amenities such as ice maker, working wifi, cups in the room.
Poor 1.0
Pros: Location.
Cons: horrible service. cleaning pessimo bedroom, bad odor, is for me not hotel, it's a hostel.
Poor 1.0
Pros: NOTHING TO LIKE, ABSOLUTELY DISGUSTING!!
Cons: The first room they put us in, was infested in bed bugs and a/c unit leaked all over the floor and the floor had mold on it. the second room they moved us to, also had mold and my kids ended up with head lice, this place is gross!!
Poor 1.0
Cons: There was an unannounced $25 upcharge for pets, which was only communicated to me upon my arrival at the hotel. While the hotel accepts pets, the upcharge does not make the hotel pet-friendly at all, just pet-tolerant-for-a-fee. This is unacceptable.
Poor 1.0
Pros: The staff was nice & room was quiet.
Cons: Room smelled and bathroom had hair & urine on the floor ... disgusting. Had to move to another hotel for one night (on the first night of a week long stay). The hotel was only $---a night, but I at least expected the room to be clean.
Mediocre 3.4
Pros: Location
Cons: They gave me a smoking room and did not want that. Very dirty inside

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