Overview

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New Otani Inn Yokohama
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1 1 7 Sakuragi-cho Cho Naka Ku, Yokohama 231-8331, Japan
+81 452 100 707

$119+

Overall guest ratings

8.3/10 Excellent
based on 1,998 reviews

Review highlights

  • 9.1
  • 8.6
  • 8.5
  • 6.4

Good to know

  • Friendly service
  • Spacious rooms
  • Great view
  • Train station is close

Nearby

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    About

    New Otani Inn Yokohama puts you in a great location, within just a 10-minute walk of Landmark Tower and Yokohama Museum of Art. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Nice touches like bathrobes and slippers are offered up in all rooms, along with LCD TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Currency exchange on-site
    • Laundry service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Safe
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,998 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Breakfast is good."
    • 8.5 "Rooms are great."
      9.6 "96% thought the view was good."
      8.7 "87% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      8.4 "84% liked the big bathroom."
      7.4 "74% enjoyed the furniture."
      8.7 "87% were happy with the tv."
      9.1 "91% appreciated the modern rooms."
    • 8.0 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      8.4 "84% liked the big bathroom."
    • 7.6 "Good vibe."
      7.6 "76% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
      9.1 "91% thought, the hotel was modern."
    • 6.4 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
      6.9 "Only 69% were satisfied with the booking process."
      6.7 "Only 67% found the restaurant service to be good."
    • 5.0 "Sufficient wellness & sports facilities."
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    Overall rating

    8.5 Excellent
    based on 1,018 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "Easily accessible by car, said 86%."
      9.9 "99% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Breakfast is good."
    • 8.7 "Rooms are great."
      9.9 "99% thought the view was good."
      8.6 "86% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      8.5 "85% liked the big bathroom."
      8.6 "86% were happy with the tv."
      7.5 "75% enjoyed the furniture."
    • 8.1 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      8.5 "85% liked the big bathroom."
    • 6.6 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.1 "Housekeeping was ok, according to 51%."

    Overall rating

    8.3 Excellent
    based on 599 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
    • 8.6 "Breakfast is good."
    • 8.4 "Rooms are great."
      9.6 "96% thought the view was good."
      8.8 "88% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      8.6 "86% liked the big bathroom."
      7.3 "73% enjoyed the furniture."
    • 8.0 "Comfort level is high."
      8.8 "88% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      8.6 "86% liked the big bathroom."
    • 6.3 "Service is ok."
      5.5 "55% said the reception staff was ok."

    Overall rating

    8.3 Excellent
    based on 119 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Breakfast is good."
    • 8.2 "Rooms are great."
      9.7 "97% thought the view was good."
      8.1 "81% thought rooms were spacious."
    • 7.5 "Good cleanliness."
    • 6.5 "Service is ok."
      5.1 "51% said the reception staff was ok."

    Overall rating

    8.5 Excellent
    based on 259 reviews
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
    • 8.6 "Breakfast is good."
    • 8.4 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 7.9 "Nice rooms."
      9.3 "93% thought the view was good."
      8.9 "89% thought rooms were spacious."
      8.9 "89% were happy with the tv."
      7.5 "75% said the beds were comfortable."
    • 7.3 "Good cleanliness."
    • 6.5 "Service is ok."
      5.2 "52% said the reception staff was ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Great view"
    "Train station is close"
    data provided by TrustYou

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