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Grand Palladium Kantenah Resort & Spa

Crta. Chetumal Km 259, 5, 77710 Akumal, QR, Mexico
+52 984 877 2100


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Overall guest ratings

8.5/10 Excellent
based on 546 reviews
See all reviews

Review highlights

  • 9.0
  • 9.0
  • 8.8
  • 6.9

Good to know

  • Friendly atmosphere
  • Great menu
  • Clean rooms
  • Pleasant hotel grounds


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    Located in Kantenah (Xetna), Grand Palladium Kantenah Resort & Spa All Inclusive is close to Yal-ku Lagoon and Taj Mahal Cenote. This 4.5-star resort is within the vicinity of Half Moon Bay and Xpu-ha Beach.


    Make yourself at home in one of the 422 air-conditioned rooms featuring iPod docking stations and plasma televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 9 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 14 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). When you are in need of a refreshing drink, visit a poolside bar or one of 9 bars/lounges, or 3 beach bars.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Private beach
    • Steam room
    • Wedding services
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    Guest reviews

    Overall rating

    8.5 Excellent
    based on 546 reviews
    • 9.0 "Excellent amenities."
    • 9.0 "Perfectly clean."
    • 8.8 "Pool is good."
    • 8.7 "Beach is lovely."
    • 8.7 "Location is great."
    • 6.9 "Rooms are ok."

    Overall rating

    8.7 Excellent
    based on 436 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.8 "98% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 9.0 "Excellent amenities."
      9.3 "93% found the grounds to be nice."
      8.5 "85% thought the building was wonderful."
    • 8.9 "Location is great."
      9.2 "92% appreciated the closeness to the beach."
    • 8.7 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.7 "Beach is lovely."
      8.9 "Beach sports facilities are great, according to 89%."

    Overall rating

    8.3 Excellent
    based on 109 reviews
    • 9.1 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
      8.6 "86% thought the building was wonderful."
    • 8.6 "Pool is good."
    • 8.6 "Location is great."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.6 "Tasty food."
      7.3 "73% loved the menu selection."
      8.4 "Yummy desserts, said 84%."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Great menu"
    "Clean rooms"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

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