Overview

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Al Massa Hotel

Haamdan Bin Mohamed, Al Ain 19483, United Arab Emirates
+971 3763 9003

$93+

Overall guest ratings

5.5/10 OK
based on 816 reviews

Review highlights

  • 8.0
  • 5.9
  • 4.2
  • 3.2

Nearby

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    Amenities

    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    5.5 OK
    based on 816 reviews
    • 8.0 "Location is great."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.9 "Service is ok."
      5.0 "Only 50% thought the service was professional."
    • 4.2 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.2 "Awful breakfast."
    • 3.2 "Awful rooms."
      2.5 "75% complained about the bathroom."
      1.7 "83% said rooms were dirty."
      1.9 "81% thought the tv was sub-standard."
      0.3 "97% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      3.9 "For 61%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
      1.9 "81% were disappointed with the minibar."
      0.5 "95% found problems with the furniture."
    • 2.1 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
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    Overall rating

    6.1 Good
    based on 342 reviews
    • 7.7 "Good location."
    • 5.5 "Service is ok."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      3.4 "66% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      4.5 "55% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      2.5 "75% complained about the bathroom."
      1.4 "86% said rooms were dirty."
      1.1 "Air conditioning was criticized by 89%."
      4.5 "55% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      1.9 "81% thought the tv was sub-standard."
    • 1.8 "Generally quite dirty."
      1.4 "86% said rooms were dirty."

    Overall rating

    5.5 OK
    based on 138 reviews
    • 8.1 "Location is great."
    • 5.6 "Service is ok."
    • 3.6 "Rooms are not good."
    • 2.3 "Generally quite dirty."

    Overall rating

    5.3 OK
    based on 334 reviews
    • 7.6 "Good location."
    • 6.2 "Service is ok."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      1.8 "82% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      1.6 "84% thought the tv was sub-standard."
      1.9 "81% were disappointed with the minibar."
    • 2.1 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
    data provided by TrustYou

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